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As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

We Offer

Responsibilities

You Possess

Overview

• Location: 12005 Rue Raymonde de Laroche, Mirabel, QC J7N1H2, Canada

Accurately enter data into computerized system. Sort, split, batch and image airbills and relevant documents for customs and archival purposes. Maintain files, gather and research data to generate reports. Ensure accurate & timely collection and deposit of operational payments from customers.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent.

Good typing skills 25 wpm.

Basic knowledge of MS Office (Excel, Word)

Knowledge of VISA, COSMOS, Genesis, Famis preferred

Good time management & organization skills

Good written and verbal communication skills

Preferred Qualifications:Must be bilingual French and English speaking Doit être bilingue - Français et Anglais

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset

Location: 11500 rue Boisclair Mirabel, QC J7N 3H7

Physical Requirements:

• The candidates should be able to work with attention to detail
• The candidates should be able to handle Hand-eye co-ordination
• The candidates should be able to do manual dexterity

Other Requirements:

• The candidates should be reliable and be able to work as a team player

Responsibilities:

• The candidates should be able to check and weigh materials and products
• The candidates should be able to sort, pack, crate and package materials and products
• The candidates should be able to clean machines and immediate work areas
• The candidates should be able to fill moulds with concrete

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

By phone:
450-227-2468 Between 09:00 AM and 04:00 PM

Fedex Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We currently have open positions that allow you to work a minimum of 1 day per week or 4 shifts per month only! These positions are perfect for people looking to earn some extra cash.

We're hiring flexible delivery drivers in Mirabel, QC

• · Wage: 19.73/hr
• · Location: 12005 Raymonde-de-la-Roche, Mirabel, QC
• · Shift times: Our Flex Driver role permits you to select shifts up to 8 hours in length

FedEx Express will provide a vehicle for you to complete the deliveries.
It also comes with:

· Personal Spending Account of $300 – eligible after 200 hours of work
This can be put towards childcare services, elder care expenses, domestic services such as house cleaning and much more!
· Tuition Reimbursement of $1000 – eligible after 200 hours work
Encourages employees to attain additional formal training and pursue continuing education.

What do we need from you?

• High school diploma or equivalent education. 
• Valid or graduated driver's license (depending on province)
• Must work 3 shifts per week OR 12 shifts per month
• Ability to lift 25 lbs

Apply now if this is the job for you! We look forward to hearing from you.

The main function of the administrative clerk (operations support) will be to monitor and control all operations of the distribution center from the arrival and departure of the trailers, enter data, prepare documents to coordinate operations, generate and maintain reports, provide oral and written information of any discrepancies.

• Monitor and control the activities of the distribution center;

• Enter data electronically to monitor and control operations activities;
  
• Provide information electronically and verbally to the client, and to other departments;
  
• Ensure the correct positioning of products in the distribution center according to their allocation and their volumes;
  
• Respond to customer requests during product requisitions;
  
• Support the receipt and shipping of the product in order to comply with customer requests;
  
• Ensure that the trailers requested are those that have been planned for and that the quantity meets the demand for the planned shipment;
  
• Enter data electronically to help the team plan their day;
  
• Treat discrepancies;
  
• Prepare all the documentation necessary to assist the gatehouse when shipping trailers and ensure the information is compliant;
  
• Provide information related to shipping and reception to the various parties;
  
• Produce, print and transmit the required reports;
• Perform any other tasks and responsibilities assigned by management.
  

Education/Experience

• High School Diploma or equivalence;
  
• Office automation skills;
  
• One (1) to two (2) years of experience in a warehouse / distribution center at FedEx Supply Chain or elsewhere;
  
• Bilingualism;
  
• Ability to solve problems;
  
• Sense of initiative, analysis and organization;
  
• Customer service oriented;
  
• Autonomy, versatility and flexibility;
  
• Good computer skills, Excel proficiency (advanced), and ability to learn how different software work;
  
• Ability to handle stress;
  
• Care for quality and accuracy in data entry;
  
• Concern for compliance with procedures;
  
• Good sense of listening and communication;
  
• Ability to work on rotating schedules (day, evening and weekend).

Physical/Cognitive Requirements

•  Ability to follow policies and procedures.

• Ability to read, write and interpret information.

• Ability to add, subtract, multiply and divide.

• Ability to use hands to finger, handle, or feel.

• Ability to sit/walk/stand for up to 10 hours per day. 

• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

• Ability to lift/carry items less than 25 pounds.