279 Jobs Found
Sales Representative Full-time Job
Sales & Retail BathurstJob Details
As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.
Here is a short clip of one of our employees that helps to summarize the responsibilities of the role. Please watch this prior to applyinng to ensure you have a good understanding of the job: https://www.youtube.com/watch?v=qW172pgV88o
Responsibilities- Identifying changing customer needs through a constant review of the highest selling products
- Frequent communication with store managers
- Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
- Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
- Managing inventory to ensure balanced accounts and fresh products for customers
- Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks
- High School diploma required, University/College education is an asset
- Valid full G driver’s license or class 5 driver’s license
- A car or reliable, consistent access to a car and a clear/clean driving record
- Scheduling flexibility: work schedule can vary (weekends/holidays included)
- Previous sales experience with a consumer-packaged goods or retail organization preferred
- Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
- Great with people and excellent communication skills
What you can expect from us:
- Competitive Compensation
- A flexible working environment that promotes a healthy work-life balance
- A dynamic and inclusive culture that promotes you to bring your whole-self to work
- A supportive team that will encourage your professional growth and development
- An opportunity to be meaningful and impactful within your work and projects
- An opportunity to give back to the community with our Always on Volunteer 360 Program
- An organization that aims to use their scale, reach and expertise to build a more sustainable world
Sales Representative
PepsiCo
Bathurst - 66.57kmSales & Retail Full-time
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Sales Representative - Bilingual Full-time Job
Sales & Retail MonctonJob Details
As a Sales Representative, you will assist Canada's largest telecommunication company clients by answering their questions and promoting various communication products and services (Internet, mobile products, and IP television). This is the ideal position for anyone who is motivated to achieve results and enjoys interacting with people!
The job’s perks:
- Hourly compensation of $19/hour*, including a guaranteed bonus. Based on your performance, you could earn more thanks to our generous incentive plans!
- * After seven months, you will get a base wage of $15.30/hour and significant monthly bonuses based on your performance (the average total compensation of our agents 6 months after training is $21.50);
- Premium available for weekend shifts;
- Performance-based incentive plan;
- Bilingual premium of $3 per worked hour;
- Fully-paid training and coaching program;
- Complete benefits plan after six (6) months of service, including a comprehensive insurance (medical, dental and life), additional RRSP contributions, and significant discounts on insurance and telecommunications products and services.
- An exceptional work environment: bright, spacious, relaxation areas, gym, games room and more;
Responsibilities
In this role, you will:
- Answer incoming calls from customers related to various television, Internet, and mobile products and services;
- Promote complementary solutions according to the needs and habits discussed with the client;
- When necessary, direct the customer to the right department according to his/her request.
Qualifications
- Eligibility criteria:
- Be available to work 5 days up to 40 hours per week Sunday through Saturday between 6:30 a.m. and midnight.
- Reside near the Nordia Moncton centre to be able to commute every work day;
- Bilingualism - you will be required to interact with both French and English speakers in Canada.
- Excellent sales skills – We are looking for highly motivated people to achieve results and know the ins and outs of the sales environment!
- Ability to work in a computerized environment and to perform multiple tasks simultaneously;
- Ability to communicate verbally and to synthesize information efficiently;
- High school diploma or the equivalent, completed;
Training start date: July 8th
Sales Representative - Bilingual
Nordia
Moncton - 117.43kmSales & Retail Full-time
19
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Administrative Support Temporary Job
Administrative Jobs MonctonJob Details
This is a temporary full-time assignment for one year with potential for extension.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
• Approximate annual salary range: $43,000 to $45,000
•Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety
About the Opportunity
• Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
• Providing reception services to clients, families and visitors as required;
• Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
• Participates in the process of reporting and investigating staff incidents;
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
- Office administration or related professional diploma/designation (required)
- Ability to write and speak English is required, conversational French
- Ability to provide a clear criminal record check with vulnerable sector screening upon hire
- Current First Aid & CPR considered an asset
- Previous experience working in a long-term care setting or with seniors considered an asset
Administrative Support
Shannex
Moncton - 117.43kmAdministrative Jobs Temporary
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Registered Nurse Full-time Job
Medical & Healthcare FrederictonJob Details
We are searching for a Part-Time Registered Nurse to join our Parkland in the Valley - Embassy Hall team based in Quispamsis, New Brunswick.
Meaningful Benefits
You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
• Approximate hourly wage: $38.49 - $49.19
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (6% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety
About the Opportunity
• Assessing, planning, evaluating, documenting and directing residents’ needs through consultation with medical professionals, care conferences and team members;
• Providing leadership to health services staff and overseeing provision of quality health services respecting the client’s right to individualized planning of health services;
• Working with the existing management and health services teams to promote communication and compliance to policies and procedures;
• Assisting with the development, implementation, and evaluation of resident care plans;
• Administering and recording prescribed medication as per company policy and scope of practice;
• Applying dressings and treatments according to physician’s orders and policy;
• Assisting with supervision and evaluation of job performance of care staff.
About You
In addition to placing high value on continuous improvement, collaboration and accountability, you bring:
• A Bachelor of Science in Nursing and are currently registered with the Provincial Association of Registered Nurses
• Comprehensive knowledge of nursing and health care practices, excellent communication, and interpersonal skills
• Availability to work a schedule of flexible hours and all shifts inclusive of days, evenings, nights, weekends, and holidays
• Advanced proficiency in the English language is required, proficiency in other languages considered an asset
• Ability to provide a CPR & Emergency First Aid Certificate, Clear Criminal Record Check and Vulnerable Sector Screening upon hire
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.
Registered Nurse
Shannex
Fredericton - 149.8kmMedical & Healthcare Full-time
38.49 - 49.19
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Sales representative, automobiles retail Full-time Job
Sales & Retail OromoctoJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 7 months
Type of product: Automobile
Shifts: Day, Evening, Night, Weekend, Morning
Transportation information: Willing to travel
Work setting: Automobile dealership
Physical Requirements:
- The candidates should thrive in a fast-paced environment and demonstrate attention to detail
- The candidates should be comfortable with a combination of sitting, standing, and walking
Other Requirements:
- The candidates should be hardworking and dedicated to their tasks, demonstrate integrity in their actions and decisions, and maintain a positive attitude in their work environment
- The candidates should be quick learners, able to adapt to new concepts and procedures efficiently, and possess the ability to multitask effectively, managing multiple tasks concurrently
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorization (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
- The candidates should be able to operate a cash register, computerized inventory record-keeping, and re-ordering systems, and conduct sales transactions through Internet-based electronic commerce
- The candidates should be able to provide advice about merchandise, assist in the display of merchandise, and greet customers to discuss the type, quality, and quantity of merchandise or services sought for purchase, rental, or lease
- The candidates should be able to estimate or quote prices, credit or contract terms, warranties, and delivery dates, maintain sales records for inventory control, and prepare merchandise for purchase, rental, or lease
- The candidates should be able to prepare sales, rental, or leasing contracts and accept cash, cheque, credit card, or automatic debit payment, provide customer service, and advertise and/or promote products, sales, or services
Benefits:
- The candidates will get health care plan, free parking available, learning/training paid by employer, and parking available
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Job reference number) through the below-mentioned details
By email
[email protected]
Sales representative, automobiles retail
OROMOCTO AUTO SALES LTD
Oromocto - 152.14kmSales & Retail Full-time
21.50
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Warehouse Labourer Full-time Job
General Category FrederictonJob Details
Start at Pay rate Labourer Grade 2: $19.56 - $20.72
Shift: Monday to Friday 7am to 4 PM.
Promoted to Pay rate Forklift Operator Grade 5: $22.02 – 24.07
3 Week Shift Rotation of 12 hr shifts:
Week 1: Days 6am – 6pm Monday, Tuesday, Saturday & Sunday
Week 2: Days 6am – 6pm Wednesday, Thursday & Friday
Week 3: Nights 6pm – 6am Monday, Tuesday, Wednesday & Thursday
McCain Foods (Canada) – Carleton Cold Storage has an immediate opening in Florenceville-Bristol, NB for a Warehouse Labourer. This role is one that builds employee capability, leading to promotion to progressive roles from within our team. This team member will have primary responsibility for the safe operation of recasing, reworking, and ensuring the food safety and traceability of our product, while cross-training and developing, as needs arise to operate a lift truck, and it is expected that incumbents in this role are ready, willing and able to progress to partial picking and other Cold Storage Forklift positions to meet the operational needs of Carleton Cold Storage. This is an entry-level position and successful candidates are expected to take on advanced internal postings within Carleton Cold Storage as they become available. This expectation and structure will be implemented to further develop our overall capability in the Warehouse. This is a physical role requiring lifting of 40lbs and other physical tasks as well as a mix of day and rotating shifts.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, to be considered, you will attend work regularly within Company guidelines and have a strong safety record.
Must have Grade 12 education or GED (include transcript).
Must have a valid driver’s license.
Must be able to operate all types of forklifts within CCS, including the Tall Reach lift truck for product put-away and retrieval.
Must have basic computer skills; be able to work in SAP and WMS environment (Warehouse management system).
Ability to work well with CCS supervision and warehouse employees.
Must be highly motivated, observant with good initiative, and a positive attitude.
Must possess good verbal and written communication skills.
Knowledge of products and product codes would be an asset.
Must be flexible and able to work in a fast-paced environment, adapting to and embracing change as it occurs.
Team player with excellent attendance.
Essential Duties Include the following: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Maintains a 5 or less attendance rate. Conduct checks and records information on check sheets. Ensure bags and cases are sealed correctly and with proper codes displayed. Always prioritize personal safety and that of your coworkers. **Other Duties may be assigned**
To perform the job successfully, an individual should demonstrate the following competencies:
• McCain Forklift Certification
• Hands-on test and interview
Computer Skills:
To perform this job successfully, an individual should have knowledge of or be capable of learning touch screen computer systems and basic computer operations.
Experience:
Experience in a manufacturing or distribution environment would be an asset.
Mathematical Skills:
Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Training:
Must attend/complete annual training as determined by the employer. Must be willing to train and develop peers and other team members.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
You will be exposed to cold temperatures with appropriately insulated workwear.
Applicants must possess a good safety record and continually demonstrate “safety first.” Selection of employees for promotion is based upon such factors as ability, special training, experience, attendance, ability to meet the physical demands of the position, education, length of service, and involvement in additional assignments. Length of service will be the determining factor when all other factors are relatively equal. Testing may be required depending on the position applied for. Interviews will be held as necessary and those selected for an interview are determined based on meeting the criteria as noted above. An evaluation period will be used to determine the candidate’s suitability for the position. Shifts are subject to change and are not guaranteed due to scheduling demands.
Warehouse Labourer
McCain
Fredericton - 149.8kmGeneral Category Full-time
19.56 - 20.72
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Manager, HR & Payroll Solutions Full-time Job
Human Resources FrederictonJob Details
The Manager Human Resources and Payroll Solutions will be responsible for leading the direction and maintenance of standard global processes in the Human Resources and Payroll areas. It is critical that the incumbent have an understanding of best practices in the assigned business area. The incumbent must have a bias towards continuous improvement, an ability to understand process, and possess strong leadership and influencing skills. Most critical is the ability to develop a clear and communicable vision of how this critical area should operate in a new more effective and efficient world.
How You’ll Help
- The ability to forecast and prioritize activities which contribute to the strategic objectives of the organization
- Coach, manage and develop a team of Product Owners within the Human Resources & Payroll Solutions area.
- Demonstrated ability to coach and support in a hands on way when required
- Demonstrated ability to foster a mindset of continuous improvement
- The ability to lead and champion innovative approaches which result in improvements to business operations without compromising quality
- Ensure efforts are coordinated with other areas of the IT group through governance to mitigate cross functional impacts and achieve corporate priorities
- Collate business requirements to identify and document the design for approved priorities
- Foster and support coordination of efforts with other areas of the IT group through governance to mitigate cross functional impacts and achieve corporate priorities
- Provide strategic direction on requested/required changes to impacted stakeholders as they design and document impacts to data models, business processes and reporting. This can include:
- Parameters/characteristics for related master data.
- Integration with other surround systems
- KPI and reporting required to support newly designed processes
- Create and manage a governed list of roadmap deliverables which align to key business priorities
- Develop and manage relationships with key internal and external stakeholders in the business area to ensure solutions are aligned to priorities, opportunities and strategy
- Provide inputs and advice for solutions to key business issues
- Assess current technology to ensure full potential is leveraged
- Support approval process of projects or initiatives
- Assess resource requirements for projects or initiatives
- Support evaluation of current state processes and technology to ensure best practice processes and technology are fully leveraged in the Human Resources & Payroll Solutions area
- Support cross functional impact assessment of initiatives and projects
- Track benefits from delivered objectives with summary presentation to stakeholders
- Support Change Management efforts with all stakeholders
Your Skills & Experience:
- Payroll Compliance Practitioner (PCP) designation or working towards PCP or Canadian Human Resources Professional (CPHR) Designation is required
- Minimum of 5 years of experience in a Human Resources function, various roles within transportation would be beneficial
- 3-5 years within the relevant area with 2-5 years in a leadership role
- Previous experience with Continuous Improvement initiatives will be considered an asset
- Minimum of post-secondary education in Human Resources, Business (general stream), or a combination of education and experience
- Demonstrated ability to coach and influence across the organization
- Understand and articulate the company's, strategy in the relevant area
- Experience with Oracle HCM would be considered an asset
- Previous experience in project execution will be considered is required
- Ability to develop, communicate and support a vision that is clear and inspiring
- Aptitude towards translating visions and strategy into actionable short, medium and long term plans
- Drives change as the key to the success of the company’s future and growth and understands how to engage the organization to ensure commitment to change
- Has a bias towards openness and transparency of information. Effectively shares ideas, opinions and thoughts and most importantly solicits and builds on the ideas of others
- Utilizes influencing skills to build internal and external relationships
- A proven ability to use rational thinking and sound judgment to analyze and resolve issues
- A proven ability to communicate across stakeholder groups
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Manager, HR & Payroll Solutions
Day & Ross Inc.
Fredericton - 149.8kmHuman Resources Full-time
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Truckload Specialist Full-time Job
Transportation & Logistics FrederictonJob Details
Responsible for ensuring complete customer satisfaction by responding to customer calls, answering questions, and solving issues related to truckload orders.
How You’ll Help
- Maintain a healthy working relationship with assigned client base
- Communicate with the terminals to ensure continued on-time service
- Build customer trips in our Truck Mate system
- Schedule delivery appointments to increase “load & go”/direct delivery system
- Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
- Answer general customer service inquiries related to truckload shipments
- Oversee truckload traffic flow for customers shipping full loads
- Complete daily tracking reports
- Other duties related to truckload customer service as may be required.
Your Skills & Experience:
- Minimum high school diploma; post-secondary education in business, logistics or administration is a strong asset
- An equivalent combination of education and experience may also be considered
- Previous customer service experience in the transportation industry is a strong asset.
- Advanced communication skills – both verbal and written
- Strong computer skills, particularly MS Office, Excel and Outlook, as well as web based products and an aptitude for learning new software. Knowledge and /or experience with Truck Mate and Sales Force is a strong asset.
- Accuracy in keyboarding and data entry
- Demonstrated customer service skills
- Strong conflict resolution skills
- Ability to manage deadlines and work independently in a fast paced, high transactional environment
- Analytical with strong problem solving skills
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Truckload Specialist
Day & Ross Inc.
Fredericton - 149.8kmTransportation & Logistics Full-time
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Planner Full-time Job
Administrative Jobs FrederictonJob Details
The Job Advertisement Template - General ensures timely and efficient movement of trucks and freight within a designated region to maximize efficiencies while minimizing empty miles and wait times.
How You’ll Help
- Identify required loads two to three days out and organize for greatest efficiency
- Assign and line up loads and deliveries based on efficiency and information from Fleet Specialists
- Monitor scheduled runs to ensure they are on schedule and advise Fleet Specialists, Customer Service, and/or Planner in next region of any changes
- Promote driver friendly atmosphere on and off the road
- Investigate and address repeat late deliveries, load refusals, and non-compliance with SOPs
- Manage Brokers and driver time off, updating time away and time ready in the system
- Working closely with the safety team on driver training and safety related concerns as identified
- Manage / support compliance with random drug tests monthly
- Complete Broker pay sheets
- Work with brokers on statement issues, missed payments and related concerns.
- Work with drivers in regards to payment concerns or disputes on irregular duties such as working time or customer detention.
- Liaison between driver and/or broker with Safety, Compliance, Recruiting and operations departments as needed
- Other related duties as may be assigned.
Your Skills & Experience:
- Minimum of secondary education, with preference of post-secondary education in logistics or business administration
- A suitable combination of education and experience may be considered
- Minimum 3 years’ experience in a time sensitive, planning and organizing role, preferable in the transportation industry
- Experience using MS Outlook, Excel & Word; must possess the aptitude for learning new programs
- Strong customer service focus, relationship building skills
- Good communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
- Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly
- Strong organizational and time management skills, including the ability to work under pressure in a fast-paced deadline-driven setting
- Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to collaborate with others to meet customer expectations
To apply, visit our Careers page at dayross.com.
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Planner
Day & Ross Inc.
Fredericton - 149.8kmAdministrative Jobs Full-time
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Dock Lead Hand Full-time Job
Management FrederictonJob Details
As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims.
How You’ll Help:
- Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life.
- Load and unload cargo
- Promptly report all incidents or accidents to supervisor
- Ensure proper use of protective gear and safe operation of machinery.
- Report continuing performance and attendance issues to supervisor
- Answer questions and coach team members on all dock area processed or equipment operation.
- Maintain records and documents as required
- Assist in training workers on equipment operation and company safety policies and procedures.
- Effectively communicate issues to supervision, management and other leads/employees
- Assist whenever necessary and other duties that may be assigned.
- Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
- Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations.
Your Skills and Experience:
- Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
- Forklift certified
- Trained in the Transportation of Dangerous Goods
- WHMIS certified
- Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
- Communication skills - advanced
- Computer skills – accuracy, MS products, AS400, web-based programs
- Demonstrated customer relationship skills
- Strong conflict resolution skills
- Able to work deadlines in a high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused
- English, other languages an asset
- Able to work with little supervision
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
Dock Lead Hand
Day & Ross Inc.
Fredericton - 149.8kmManagement Full-time
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Customer Service Agent Full-time Job
Customer Service MonctonJob Details
Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.
We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.
This is a permanent part-time position. The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour
Responsibilities:
- Perform shipment tracing and World Tracer transactions.
- Prepare records and documents using multiple Cargo systems.
- Perform data entry in multiple Cargo systems.
- Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
- Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.
- Work on a cloud-based CRM system to reply to customer interactions through telephone and email.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
- Have excellent computer skills, knowledge of Microsoft products preferred.
- Have excellent communication skills, able to work with peers and customers by building solid relationships.
- Customer service oriented, organized, and excellent at managing time.
- Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
- Canadian citizen or have landed immigrant status.
- Possess a valid driver’s license.
- Available to travel and attend a 2–4-week initial full time mandatory training program off site.
- Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
- Willingness to work under various climatic conditions.
- Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Linguistic Requirements:
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Customer Service Agent
Air Canada
Moncton - 117.43kmCustomer Service Full-time
20.27 - 25.77
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Customer Service Agent Full-time Job
Customer Service MonctonJob Details
Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.
We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment. Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.
This is a permanent part-time position. The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour
Responsibilities:
- Perform shipment tracing and World Tracer transactions.
- Prepare records and documents using multiple Cargo systems.
- Perform data entry in multiple Cargo systems.
- Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
- Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.
- Work on a cloud-based CRM system to reply to customer interactions through telephone and email.
Your benefits
As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:
- Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
- We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
- Training and development tools to help unlock your full potential.
Qualifications
- Have excellent computer skills, knowledge of Microsoft products preferred.
- Have excellent communication skills, able to work with peers and customers by building solid relationships.
- Customer service oriented, organized, and excellent at managing time.
- Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
- Canadian citizen or have landed immigrant status.
- Possess a valid driver’s license.
- Available to travel and attend a 2–4-week initial full time mandatory training program off site.
- Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
- Willingness to work under various climatic conditions.
- Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
- Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
- Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position
Linguistic Requirements:
Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all of its customers a positive and memorable travel experience.
Customer Service Agent
Air Canada
Moncton - 117.43kmCustomer Service Full-time
20.27 - 25.77
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