The Process Supervisor is responsible to organize, monitor, and audit production line activities to ensure conformance to established requirements regarding quality, cost, productivity, safety (both personnel and product), sanitation, and employee competence. Provide information and follow-up on overall product conditions (meeting or not meeting specifications, problem areas with equipment, specifications, packaging supplies, raw product challenges, pack and line schedule, etc) to Supervisors and operators for optimum efficiency. Ensure uniform application and interpretation of established SOP’s, BOP’s, specifications, shift-to-shift congruency, and coordination of employee training.

Essential Duties / Responsibilities:

• Working in part through subordinate supervisors, foreman and leads, manages overall production of shift.
• Works effectively with the Ag scheduler and shift supervisors to schedule/utilize raw product.
• Works effectively with Quality Assurance Manager to ensure finished product meets quality standards and customer specifications.
• Works effectively with Sanitation supervisor to ensure plant sanitation and GMPs are met.
• Works effectively with Maintenance to ensure equipment efficiency and promotes teamwork being the two groups.
• Proactively foster and promote the safe work habits of employees.  Ensure proper safety policies and procedures are followed. Active participation in health & safety initiatives, taking a lead role in safety optimization in the drive towards zero incidents.
• Administer supervisory responsibilities in accordance with the organization’s policies and applicable laws.
• Assist in preparation for, completion, review and follow up on audits.
• Recommend methods of improving productivity of employees
• Responsible for staffing and development of personnel on their respective shifts

• Work closely with other Shift Supervisors and Production Manager to achieve production goals and KPI’s efficiently.
• Win with customers and consumers by ensuring all product quality specifications are being followed and adhered to, with an emphasis on minimizing variance.
• Ensure all HACCP guidelines, rules and regulations are followed throughout the food production process, including the proper completion of all required documentation.
• Oversee performance management system for employees including performance appraisals, coaching and progressive discipline as required.
• Develop the continuous improvement spirit through the support of Lean Sigma principles and MDI events.
• Be an ambassador of RTM and MDI
• Miscellaneous related duties that may be assigned from time to time, including conducting test runs on new or existing products, accident investigation, etc.
• Other related duties as assigned.

Required Education, Knowledge, Skills & Abilities (Competencies)

• Minimum five years supervisory experience, preferably in a manufacturing environment.

• Degree/diploma in a related discipline (Agriculture, Engineering, Business, and Food Science) is preferred.
• Equivalent combination of experience and educational qualifications.
• Excellent communication skills (both verbal & written).
• Ability to multi-task and prioritize efficiently using effective time management and organizational skills.
• Strong leadership, reasoning and judgement will be required to facilitate proper planning and implementation.

Physical Requirements

• While performing the duties of this job, the employee is frequently required to walk and talk or hear.  The employee is occasionally required to use hands to finger, handle, or feel objects, tools, and controls; climb or balance and stoop, kneel, crouch or crawl.
• The employee must regularly lift and or move up to 10 pounds and occasionally lift and or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

• While performing the duties of this job, the employee is regularly exposed to moving mechanical parts.  The employee is frequently exposed to wet and or humid conditions, fumes, or airborne particles and toxic or caustic chemicals.  The employee is occasionally exposed to high, precarious places, outside weather conditions, extreme cold, extreme heat, risk of electrical shock and vibration.  The noise level in the work environment is usually very loud.

#LI-OM1

McCain Foods is an equal opportunity employer. We see value in ensuring we have a diverse, antiracist, inclusive, merit-based, and equitable workplace.  As a global family-owned company we are proud to reflect the diverse communities around the world in which we live and work. We recognize that diversity drives our creativity, resilience, and success and makes our business stronger.

JOB PURPOSE:

Reporting to the Chief Technology and Information Officer, the Executive Assistant provides administrative and analytical support.

JOB RESPONSIBILITIES:

• Manage the overall coordination of calendars, as well as meetings and conference calls in multiple time zones using Outlook.  
• Responsible for coordinating all details surrounding meetings including making travel arrangements, booking meeting rooms, ordering catering and other support required.  
• Manage information flow and emails from both internal and external sources, organizing and responding accordingly. 
• Travel arrangements via Concur– organizing and scheduling with the McCain Travel Department all flights, hotel bookings, rental cars, etc.  
• Assist with management of SharePoint sites (i.e. creating folders, assisting team with navigation).  
• Preparing documentation as requested using the Microsoft Suite of products including PowerPoint, Word, and Excel. 
• Maintain organization charts using Visio.  
• Assist with the onboarding of new employees in the department by requesting network accounts, computer equipment, and scheduling onboarding calls/meetings. 
• Creating and submitting expense reports using SAP software. 
• Process departmental invoices and respond to vendor queries re. payment through our Coupa system.  
• Act as a back-up for other assistants during illness or vacations, as needed. 
• Troubleshoot laptop/phone issues occasionally.  
• May be assigned additional administrative tasks as required to support business needs. 

KEY QUALIFICATION & EXPERIENCES:

• Strong knowledge of Windows and the Microsoft Office suite of products and be willing to, and be adept at, learning new software programs.  
• Excellent verbal and written communication skills.  
• An ability to work in a team environment and be equally comfortable working independently. 
• A positive attitude even in intense situations with tight deadlines.  
• Exceptional organizational skills, thinking ahead on tasks to anticipate future needs and/or potential challenges that may arise.  
• Ability to problem solve daily exercising sound administrative judgement with a sense of urgency and in absence of supervision. 
• An adaptable and collaborative style respecting the needs and contributions of others.  
• This position requires diplomacy, confidentiality, and the ability to prioritize. 

The above information indicates the general nature and level of work performed by employees within this classification.  It is not a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

*This role is based in Vancouver - Lower Mainland

At McCain Foods, we understand the profound role food plays in connecting people, families, and communities. That is why our mission is to celebrate genuine connections through delicious, environmentally conscious food. By fostering collaboration among our teams, business partners, and communities worldwide, we believe in shared success. Become part of our family today.

About the Role:

As a McCain Foodservice Sales Representative in the Vancouver Lower Mainland area, you will report directly to an Area Sales Manager. Your main responsibility will be representing our Foodservice Products, Programs, and Promotional activities to restaurants and the broader Foodservice Trade. This includes engaging with Independent Operators, Recreational Outlets, Hotels, Schools, Healthcare, and Non-Commercial Operators, and nurturing business relationships with our Foodservice Distribution Partners.

We operate on a collaborative sales model, working closely with our Category Management, Business Development, Finance, and Marketing Teams. As a Canadian company and the global market leader in the potato business, McCain offers a dynamic environment with ample growth opportunities.

Key Responsibilities:
•    Organize and strategize territory coverage effectively.
•    Provide expert support to Foodservice Operators, including product demonstrations, launches, promotions, and financial alignment.
•    Manage end-user contracts and payment requests.
•    Maintain accurate information in our corporate system.
•    Nurture relationships with distributors, including buyer communication, sales support, and issue resolution.
•    Identify, qualify, and secure new account opportunities.
•    Ensure CRM tool (Salesforce) is utilized for territory management, updated, and maintained.
•    Complete administrative duties promptly and accurately.
•    Track budget and sales performance.

Qualifications:
•    Preferably possess a Post-Secondary Degree or Diploma, or equivalent Sales/Business Management experience.
•    Proficiency in English and Microsoft Office Applications.
•    Effective communication and interpersonal skills.
•    Ability to multitask and manage multiple projects concurrently.
•    Initiative-taker with a professional demeanor and a knack for converting opportunities into tangible gains.
•    Capability to work independently with support from the Western Canadian Foodservice Sales team.
•    Valid BC driver’s license with an acceptable driver’s history.
•    Physical ability to lift and move items, stand for prolonged periods, and travel occasionally.

Training and Support:
•    Comprehensive onboarding training.
•    Product knowledge sessions in our potato and appetizer categories.
•    Insight into go-to-market strategies for end-users and distributor partners.
•    Ongoing support from various departments within the company.
•    Guidance from our esteemed field sales team, recognized as leaders in the foodservice industry.

Start at Pay rate Labourer Grade 2: $19.56 - $20.72

Shift: Monday to Friday 7am to 4 PM.

               Promoted to Pay rate Forklift Operator Grade 5: $22.02 – 24.07

                3 Week Shift Rotation of 12 hr shifts:

                Week 1: Days 6am – 6pm Monday, Tuesday, Saturday & Sunday

                Week 2: Days 6am – 6pm Wednesday, Thursday & Friday

                Week 3: Nights 6pm – 6am Monday, Tuesday, Wednesday & Thursday

McCain Foods (Canada) – Carleton Cold Storage has an immediate opening in Florenceville-Bristol, NB for a Warehouse Labourer. This role is one that builds employee capability, leading to promotion to progressive roles from within our team. This team member will have primary responsibility for the safe operation of recasing, reworking, and ensuring the food safety and traceability of our product, while cross-training and developing, as needs arise to operate a lift truck, and it is expected that incumbents in this role are ready, willing and able to progress to partial picking and other Cold Storage Forklift positions to meet the operational needs of Carleton Cold Storage. This is an entry-level position and successful candidates are expected to take on advanced internal postings within Carleton Cold Storage as they become available. This expectation and structure will be implemented to further develop our overall capability in the Warehouse. This is a physical role requiring lifting of 40lbs and other physical tasks as well as a mix of day and rotating shifts.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Furthermore, to be considered, you will attend work regularly within Company guidelines and have a strong safety record.

Must have Grade 12 education or GED (include transcript).

Must have a valid driver’s license.

Must be able to operate all types of forklifts within CCS, including the Tall Reach lift truck for product put-away and retrieval.

Must have basic computer skills; be able to work in SAP and WMS environment (Warehouse management system).

Ability to work well with CCS supervision and warehouse employees.

Must be highly motivated, observant with good initiative, and a positive attitude.

Must possess good verbal and written communication skills.

Knowledge of products and product codes would be an asset.

Must be flexible and able to work in a fast-paced environment, adapting to and embracing change as it occurs.

Team player with excellent attendance.

Essential Duties Include the following: Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.

Maintains a 5 or less attendance rate. Conduct checks and records information on check sheets. Ensure bags and cases are sealed correctly and with proper codes displayed. Always prioritize personal safety and that of your coworkers. **Other Duties may be assigned**

To perform the job successfully, an individual should demonstrate the following competencies:

• McCain Forklift Certification

• Hands-on test and interview

Computer Skills:

To perform this job successfully, an individual should have knowledge of or be capable of learning touch screen computer systems and basic computer operations.

Experience:

Experience in a manufacturing or distribution environment would be an asset.

Mathematical Skills:

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Training:

Must attend/complete annual training as determined by the employer. Must be willing to train and develop peers and other team members.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

You will be exposed to cold temperatures with appropriately insulated workwear.

Applicants must possess a good safety record and continually demonstrate “safety first.” Selection of employees for promotion is based upon such factors as ability, special training, experience, attendance, ability to meet the physical demands of the position, education, length of service, and involvement in additional assignments. Length of service will be the determining factor when all other factors are relatively equal. Testing may be required depending on the position applied for. Interviews will be held as necessary and those selected for an interview are determined based on meeting the criteria as noted above. An evaluation period will be used to determine the candidate’s suitability for the position. Shifts are subject to change and are not guaranteed due to scheduling demands.

The Manager - Software Engineering will be responsible for providing technical leadership and managing a team of skilled engineers to build and deliver high-quality software solutions. This role’s technical expertise will be essential in driving the team towards meeting project goals, maintaining code quality, following software development best practices, and fostering a culture of innovation and collaboration.

A key accountability of this position is to deliver high quality and performant solutions with a robust design that incorporates best practices for efficiency, scalability, reusability, and resiliency.   

The Manager - Software Engineering will partner with Enterprise Architects, Solution and Data Architects, Cyber Security Architects, business stakeholders, and vendors to successfully build solutions to enable McCain’s Analytics and AI strategy.

Duties and responsibilities

• Lead, mentor, and motivate a team of software engineers to achieve individual and team objectives.

• Provide technical direction and guidance to the team, ensuring adherence to best practices, coding standards, and architectural principles.

• Conduct code reviews, provide constructive feedback, and promote a culture of code quality and excellence.

• Serve as a liaison between engineering, product management, and other stakeholders, ensuring alignment of goals and priorities.

• Champion agile development methodologies and practices within the team, ensuring efficient and iterative delivery of software solutions.

• Define strategies to improve the efficiency and resiliency of developed software solutions.

• Work with cross-functional teams to understand, frame, and coordinate implementation of data products.

• Participate in project core team meetings to discuss status, risks, and mitigation strategies across delivery teams.

• Enforce adherence to best practices to build high quality code that guarantees efficient and high performing solutions.

• Oversee the development and maintenance of API-led and event-driven solutions, including API design, data mapping, transformation, and orchestration.

• Enforce Quality Engineering best practices.

• Identify and mitigate risks that may impact the success of software projects, such as technical dependencies, resource constraints, or changing requirements.

• Manage team’s capacity to ensure effective delivery of solutions as per commitments.

• Ensure compliance with established data governance and security policies.

• Provide guidance and support to team members in their professional development and career growth.

• Manage objectives, priorities, and performance of direct reports.

Qualifications

Education

Bachelor or Masters in Computer Science, Information Management, Software Engineering, or equivalent work experience.

Work Experience

• At least 7 years of experience working in cross-functional teams and collaborating with business stakeholders in support of departmental and/or multi-departmental data initiatives.

• Demonstrated experience as technical lead in large software development projects using modern tools and technologies.

• Hands-on experience designing and building software products.

• Experience providing technical guidance and leading teams of software engineers.

• Hands-on programming skills with Python, Java, or C#, etc. 

• Experience working with data platforms to deliver analytics solutions.

• Proven experience in Agile software product development with distributed virtual teams.

• Multi-year experience building and implementing software solutions using DevOps and CI/CD practices.

• Experience building integrations for SAP Hana, Salesforce, Databricks, and Azure data platforms is considered highly beneficial. 

Technical knowledge, Abilities, and skills

• Ability to communicate effectively with technical and functional team members in addition to business stakeholders.

• Deep understanding of modern software development practices, technologies, and techniques.

• Strong understanding of data governance, data stewardship, data quality, data privacy, and data security.

• Ability to work across multiple environments and source data systems in cloud, on-premises, and hybrid.

• Understanding of data domains in AgTech, Manufacturing, Supply Chain, Sales, Finance, HR is an asset.

• Familiarity with databases and analytics technologies in the industry, including Data Warehousing, Data Lakes, ETL and Relational Databases.

• Innovative, curious with strong analytical and problem-solving skills.

• Strong focus on delivery through collaboration with team members cross functions.

Interpersonal Skills and Characteristics

• Able to collaborate with both the business and IT teams to define the business problem and refine the requirements for application integration initiatives.  

• Flexibility to balance competing initiatives, multi-task between project development and customer support, and adapt to changing business and technical requirements.

• Good judgment, a sense of urgency, and commitment to high standards of ethics, regulatory compliance, customer service and business integrity.

• Strong drive to stay current with industry best practices and trends on application integration technologies.

Others:

Direct reports:  Yes

Travel: 10%