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Sr Cust Service Rep/Station Full-time Job

Federal Express Corporation Canada

Customer Service   Scarborough Village
Job Details
  • Location: 385 Passmore Avenue, Scarborough, ON M1V 4B3, Canada

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

 

Additional Details:PFT Shift: Mon-Fri 0700AM-1600PM

Sr Cust Service Rep/Station

Federal Express Corporation Canada
Scarborough Village - 19.63km
  Customer Service Full-time
Location: 385 Passmore Avenue, Scarborough, ON M1V 4B3, Canada To assist the manager in administrative and customer service operations duties as required. To assist the station cus...
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Aug 22nd, 2024 at 14:22

PERSONAL SUPPORT WORKER Part-time Job

EXTENDICARE (CANADA) INC.

Hospitality   Peterborough
Job Details

The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polices, procedure and work routines.  Assists in providing direct care such as ambulation, feeding, bathing and grooming.
For Union Jobs, please refer to the collective agreement and provide the following additional information in the Job Description:

Union Classification (Title): PSW / HCA as applicable 

Salary:  As per Collective Agreement 

Access to reliable vehicle in community home care is required

For both Non- Union and Union jobs, the below description will apply:

Qualifications
1)    Completed a PSW Program or HCA/CCA certification that meets the appropriate standards as required for the position
2)    Experience in Long Term Care or community home care setting with exposure to dementia and palliative care is preferred
3)    Knowledge and experience in care planning systems and documentation
4)    Ability to communicate positively with other staff, residents/patients and families
5)    Ability to provide care in accordance with application legislation, job routines, nursing care plans, ability to read and write English and understand verbal and written instructions in English
6)    Experience working independently in Community Home Care is an asset

PERSONAL SUPPORT WORKER

EXTENDICARE (CANADA) INC.
Peterborough - 114.51km
  Hospitality Part-time
The PSW/HCA/CCA provides direct personal support and care to patients to fulfil the physical, intellectual, emotional, social and spiritual needs of patients in accordance to polic...
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Aug 22nd, 2024 at 13:49

Human Resources Representative Full-time Job

Canadian Blood Services

Human Resources   Ottawa
Job Details

Application deadline: 2024-08-30 

Application requirements:

  • Your up-to-date resume.
  • Job specific cover letter.
  • We recommend you save a copy of the job posting for reference throughout the recruitment process.

In this role, you will be responsible for providing guidance and support to employees on HR policies, HR programs, benefits, pension and pay related provisions of multiple collective agreements and the terms & conditions of employment. You will maintain information employee life cycle events within the Human Resources Information System (HRIS), ensuring the integrity of the data and adherence to best practices.

Formula for success

 

  • Drawing on your effective communication and interpersonal skills, you will be the first point of contact for general inquiries and provide information on matters related to Human Resources policies, programs, and procedures; pay and quota related provisions of collective agreements and terms of conditions.  You will also support members of the People, Culture & Performance team in the area of Labour and Emlpoyee Relations.
  • Leveraging your attention to detail and strong analytical and problem-solving skills, you will apply diversified and complex procedural rules/processes in support of employee changes including new hires, internal moves, leaves of absence, return to work, strike action, layoff and recall, termination, and retirement.
  • Utilizing your excellent organizational and prioritization skills, you will manage pay related changes in accordance with collective agreement provisions and non-unionized compensation guidelines.
  • You will be responsible for administering pension and benefit programs in accordance with plan and legislated criteria.
  • Providing excellent customer service, you will support and guide management on Human Resources programs, policies, and procedures.
  • You will prepare ad hoc and prescribed reports.

Desired education and skills

 

  • You will have a minimum of one (3) years related experience related to Human Resources, and/or supporting an HRIS system, preferably SAP.
  • Completion of a post-secondary level education in Human Resources, Business, or a related field.
  • You will have previous experience providing employee support for pay related inquiries and benefits/pension administration.
  • Previous experience working within a unionized environment will be considered an asset. 
  • The role requires an intimate knowledge of multiple collective agreement provisions relating to pay and employee entitlements.
  • Technical skills including MS Word, Excel and Outlook.
  • Excellent communication skills, both oral and written.

What we offer you

 

  • Payment in lieu of vacation and holidays.
  • Annual performance award up to 5%. 
  • Payment in lieu of benefits. 
  • Defined benefitpension plan. 
  • Employee discounts, wellness program, professional resources. 

What you can expect

 

  • This role will work in a hybrid environment with requirements to be onsite at Canadian Blood Services location 40% of the time/2 days of the week.

Human Resources Representative

Canadian Blood Services
Ottawa - 354.32km
  Human Resources Full-time
  55,990  -  65,152
Application deadline: 2024-08-30  Application requirements: Your up-to-date resume. Job specific cover letter. We recommend you save a copy of the job posting for reference through...
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Aug 22nd, 2024 at 13:27

Lead Coordinator, Academic Administration Full-time Job

University Of Ottawa

Administrative Jobs   Ottawa
Job Details

Closing Date:

septembre 02, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

 

Position purpose:

Coordinate front-line service processes and operational processes related to the planning and implementation of adaptive testing and services. Directly supervise test proctors, internal and external service providers (sign language interpreters, note takers, transcribers, etc.) and act as their primary point of contact. Find solutions to special requests, seize opportunities to review, develop and implement processes according to best practices. Communicate promptly, effectively and accurately and find solutions to the many problems presented in order to develop a rewarding academic experience. The incumbent will be required to work on shifts (days, evenings, weekends) and the schedule may be adjusted or modified to meet operational demands of the Centre. 

 

In this role, your responsibilities will include:

  • Provide front-line service to students: Act as a resource person for the community by providing information in person, in writing or by telephone on the various services offered, eligibility requirements, university life, student services, university regulations and other options for post-secondary studies, while ensuring the quality of the information provided, in both official languages.
  • Assess needs and make recommendations: Anticipate, analyze and interpret student needs, determine policies and processes to be implemented, diagnose and make recommendations to address student issues, and ensure implementation of recommendations. Resolve complex problems and ensure the necessary follow-up.
  • Human Resources: Responsible for the hiring process of administrative staff under direct supervision: sorting resumes, organizing and managing selection committees and making recommendations on candidate selection, to ensure that vacancies are filled on time to meet operational needs. Approve leave and conduct performance appraisals for employees under his/her supervision. Interpret collective agreements and apply University procedures and regulations.
  • Supervision: Supervise work performed by employees and suppliers under his/her responsibility. Determine priorities, advise on the achievement of individual objectives, develop training plans (group and individual), motivate staff, provide coaching and feedback. Promote management tools to enhance employee engagement within the sector in order to maximize productivity and minimize turnover.
  • Staff training: Develop and deliver the content required for the training of employees under his/her responsibility. Ensure that they have the training and tools they need to carry out their responsibilities effectively and efficiently.
  • Course and exam management: For students with disabilities under his/her responsibility, coordinate course and exam schedules with identified service providers. Validate information and coordinate the human resources allocation process in line with student needs. Coordinate operational logistics and ensure that the necessary staffing levels are in place. Ensure that services rendered meet the needs identified by Learning Specialists.
  • Electronic file management: Organize and maintain electronic files and records in accordance with internal processes and policies, and exercise ethical judgment when handling confidential information.
  • Review work methods: Design and implement new or modify existing processes, procedures and work methods, and ensure team compliance in order to continuously improve activities to maximize productivity and efficiency. Review and fine-tune existing processes to increase team productivity and efficiency.
  • Process planning: Anticipate, analyze and interpret needs, determine policies and procedures to be implemented. Develop an operations schedule and determine the resources needed to meet deadlines. Plan, develop and apply work methods and tools to improve performance and service quality.
  • Reporting and data management: Conduct analysis and research, compile data, statistics and other information to produce reports to support discussions, decision-making and special projects.
  • Project Management: Plan and manage assigned projects. To this end, specify project scope, define project milestones, track all relevant progress, make adjustments during the course of projects, and ensure effective communication among stakeholders. Manage and monitor the execution of projects assigned to his/her team.
  • Representation and information transfer: Participate in various committees and meetings related to business processes or student services and transfer information to the team. Work closely with departments, services and associations to ensure quality and relevance of services. Act as a consultant to faculties and university services.
  • Documentation: In collaboration with various stakeholders, prepare and revise relevant information reflected on the web and in various publications. Prepare documentation related to academic accommodations to contribute to an enriching university experience. Write and update internal manuals on procedures, processes and systems related to the incumbent's responsibilities.


What you will bring:

 

  • Bachelor's degree in health sciences, psychology, education or related field (or equivalent experience).
  • At least 2 years supervisory experience.
  • Extensive knowledge of high school, college, undergraduate and graduate school programs and a minimum of 5 years experience in a school environment.
  • Knowledge of administration normally acquired through post-secondary training and several years' experience in a similar role. 
  • Experience in providing customer service.
  • Experience in interpreting, communicating and implementing procedures, policies and methods.
  • Hands-on experience with computer applications such as Microsoft Office Suite, the University of Ottawa's Student Information System (SIS) and Talisma, as well as standard computer tools (Windows, Internet, e-mail).
  • Ability to deal with conflicting priorities and meet tight deadlines in a fast-paced work environment.
  • Ability to concentrate in an open, stimulating environment where multiple interruptions are a constant reality. 
  • Ability to manage multiple files with attention to detail.
  • Ability to make decisions that may have an impact on students, employees or department members.
  • Tact, diplomacy, discretion and good judgment. 
  • Bilingualism - French and English (oral and written).
  • Experience in collecting and analyzing data and writing administrative and statistical reports.
  • Experience in implementing strategies and activity plans for students.
  • Excellent communication skills to understand the needs of students and employees. 
  • Excellent organizational skills 
  • Organizational and analytical skills, excellent judgment and attention to detail. 
  • Knowledge of the University's administrative structures and processes is an asset.

Lead Coordinator, Academic Administration

University Of Ottawa
Ottawa - 354.32km
  Administrative Jobs Full-time
  69,478  -  87,764
Closing Date: septembre 02, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above   Position purpose: Coordinate front-line service...
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Aug 22nd, 2024 at 13:22

Team Coordinator, Security Full-time Job

University Of Ottawa

Security & Safety   Ottawa
Job Details

Closing Date:

September 02, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

 

Position Purpose:

 

Reporting to the Manager of Security Operations, the incumbent delivers a consistent and superior level of customer service to students, faculty, and staff by actively seeking out opportunities to provide assistance and support. Ensures that campus rules and standards are observed by maintaining a highly visible and reassuring security presence through assigned patrol and post duties. Acts as a community liaison and helps to maintain a visibly safe and welcoming Campus environment. Responsible for assessing the campus security or parking operations needs of the and for assigning staff to patrol as well as to perform investigations. This position also gives direction to team members when responding to emergency situations and interacts with Emergency Response Team members.  During an emergency, this position assumes the role of Scene Incident Commander.

 

In this role, your responsibilities will include:

  • Security Operations and Investigations: Increases public awareness by enforcing and educating student groups, support staff and team members about campus security safety. Identifies trends on campus or potential inflammatory events and implements security measures. Verifies daily cost recovery from services and identifies when to respond to calls.  Initiates and directs a variety of preventive patrols and periodic inspections of the facilities and grounds, identifies trends, recommends, and coordinates preventive measures to alleviate risk of injuries and accident. Investigates and follows-up on all customer complaints regarding daily operations and recommends appropriate corrective measures. Investigates occurrences of a confidential and sensitive nature involving students, employees, contractors, and visitors. Assists in the formulation of policies, procedures and standards. Controls and supervises the coordination, monitoring, distribution, and necessary changes relating to the distribution of master keys and campus alarm systems.  Reviews and ensures necessary corrections are made to all incident reports submitted by subordinates to ensure that all pertinent information was entered.  Acts as an Ambassador for the University of Ottawa. Makes court appearances when required.

  • Leadership and Human Resources: Participates in the hiring of new employees, onboarding, training, performance management and staff development. Provides leadership, coaching and mentoring to employees on the team. Supervises and assigns duties to various staff. Conducts performance evaluations, hears grievances, mediates conflicts between team members and advises immediate Managers on resolutions. Ensures that uniforms and all issued equipment are properly distributed, worn, utilized, and maintained by employees. Delegates tasks and projects while following up with employees as required. Conducts daily shift briefing and establishes goals and objectives with team members. Oversees student employees, field placement students from various colleges and universities.  Manages petty cash, patrol vehicle operations and approves minor purchases.  

  • Emergency Response and Contingency Planning: Analyses and investigates threats, coordinates initial campus response, and liaises with proper authorities. Carries out University of Ottawa and Protection Services established emergency response protocols for all incidents. Assists the University community in emergencies.  Directs traffic, facilitates cleaning efforts and advises on health and safety precautions in an emergency.  Oversees building searches, evacuations, crowd control and perimeter safety outdoors. Provides first aid and CPR on campus and coordinates 911 calls with dispatcher. 

  • Communications and Technology: Understands the functions and the mechanisms of the campus locking systems, CCTV, parking operations, and other technologies used by Protection Services. Detects, analyses and reports defects and abnormalities and makes recommendations to improve their effectiveness. Conducts computer searches in various databases for report history and information on key holders, parking permit holders, contract cleaning personnel, employees and students. Develops and maintains partnerships and contacts throughout the campus community.  Communicates emergencies to the campus community.

 

What you will bring:

  • A Post-Secondary degree or diploma in security or other specialization relevant to the position or a combination of education, training and/or work experience.

  • A minimum of three (3) years of related work experience in leading, supervising and managing a team.

  • Certification for First Aid and CPR, Level C.

  • Valid Ontario Security Guard License.

  • Valid driver’s licence and recent drivers abstract is required. 

  • Sound knowledge of emergency response protocols and guidelines.

  • Ability to coach, mentor and guide direct reports.

  • Exceptional Customer Service skills

  • Experience working with the general public, including intervening in sensitive, difficult and/ or conflictual situations.

  • Sound knowledge and experience using computer systems and software such as Windows, word processing, databases, e-mail and internet • Capable of working effectively under pressure.

  • Self-motivated.

  • Takes initiative, can multitask and is assertive when required.

  • Excellent communications and interpersonal skills.

  • Demonstrates tact, diplomacy and is sensitive to cultural diversity of the community when dealing with students, faculty, employees, and visitors.

  • Respects the confidentiality of the position and demonstrates discretion.

  • Protects client confidentiality and human rights.

  • Must be able to work a rotating schedule, including nights evenings, and weekends.  

  • The candidate shall not have any convictions for which a pardon has not been granted and shall not have any record of offences related to the job.

  • Bilingualism - French and English (spoken and written).

 

Asset:

  • Valid Ontario Dual or Private Investigator License or the ability to obtain.

  • Valid Use of Force certification.

  • Valid Smart Server certification

  • Physically fit to withstand the challenges of extensive standing, walking interior and exterior campus grounds, underground tunnel system and park land as well as climbing and descending numerous multi-level building facilities while wearing up to 15lbs of equipment. 

  • Mentally fit to deal with confrontational situations and having the ability to de-escalate with little to no supervision.

  • Community focused / Customer service orientated.

Team Coordinator, Security

University Of Ottawa
Ottawa - 354.32km
  Security & Safety Full-time
  71,282  -  90,753
Closing Date: September 02, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above   Position Purpose:   Reporting to the Manager of...
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Aug 22nd, 2024 at 13:20

Intermediate Generalist, Human Resources Full-time Job

University Of Ottawa

Human Resources   Ottawa
Job Details

Closing Date:

September 01, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

 

Position purpose:

The HR Generalist provides advisory services to corporate or strategic HR Managers within a designated faculty or service on matters involving recruitment and selection, classification, performance and development management, labour relations, training and development, benefits, health and safety and other HR functions. This position provides input to integrate HR related policies and processes with the faculty/service’s strategic direction and initiatives. The HR Generalist analyzes problems and issues to identify and recommend appropriate intervention and implement solutions. As a trusted consultant, the HR Generalist works with the management team to address their human resources needs through an analysis of short, medium and long term requirements, the implementation of best practices, recommendations, developing plans to address issues and monitoring results. Acts as the primary point of contact between central Human Resources and the faculty/service.

 

In this role, your responsibilities will include:

  • Integration of HR Processes: Responsible for the integration of human resources management processes and systems in the designated faculty/service planning or management framework. Develop and maintain an in depth understanding of both legislated and University of Ottawa human resources policies, procedures and practices and their impact on faculty/service’s operations. Participates in the development of local HR processes and practices and ensures their contribution to the achievement of faculty objectives.
  • Advisory Services: Provide consulting services and support to Directors, Managers and Supervisors on complex issues related to all areas of human resources management. Identify human resources management problems/issues/implications associated with operational plans and recommend solutions that meet the faculty/service’s needs.
  • Recruitment and Selection: Coordinate all aspects pertaining to the posting and selection process in accordance with relevant human resources policy and procedures and collective agreements.
  • Labour Relations: Provide advice and support to HR management on all areas of employee relations, including matters involving discipline, performance, attendance, and other conflict situations. May conduct investigations to recommend appropriate actions including disciplinary/administrative measures and probation extensions. In support to the management team, may participate in grievance resolution processes at stage one (1). In collaboration with the management team and central Labour Relations, address and resolve issues related to accommodation, disability management, harassment and other health and safety issues. May participate in collective bargaining and in negotiation committees.
  • Orientation and On-boarding: Promote understanding and acceptance of University HR policies, programs, processes and practices by providing information during new employee orientation sessions and by providing information to staff on the need and reasons for specific policies/procedures and how they can contribute to the achievement of faculty/service objectives.
  • Training and Development: Support managers in their evaluation of employees’ needs in relation to training and professional development and monitor training activities. Collaborate with managers to develop training plans to address shortfalls, review the adequacy of selected delivery mechanisms and recommend adjustments to training schedules, priorities and mechanisms. Prepares reports on training activities within the faculty.
  • Classification and Job Evaluation: Provide advice to management on organizational structure and job design. Provide advice and support to management on job description writing and job evaluation process.
  • HR and Succession Planning: In collaboration with central HR, provide human resources planning advice to the management by researching and developing demographic data, developing plans outlining anticipated turnover, developing succession plans and integrating these into overall faculty/service plans. Analyze demographic and HR planning data to identify the root causes of particular problem areas (e.g. excessive turnover) and make recommendations on possible interventions to address underlying problems and issues.
  • Performance Management: Provide advice and support to management and staff on matters related to the University’s performance appraisal program. Recommend actions which may enhance individual employee performance, commitment and personal growth. Act as primary contact person for questions related to the Performance Management program and software.

 

What you will bring:

 

  • Knowledge of human resources (recruitment and staffing, classification, job evaluation, compensation and performance evaluation) normally acquired through postsecondary education or equivalent experience
  • Minimum 3 years of experience in human resources
  • Experience in at least 3 of the following HR disciplines: staffing, classification, employee relations, organizational development and career development
  • Knowledge and experience in the application of practices and laws governing human resources
  • Knowledge of HRM challenges, trends and practices
  • Knowledge and experience in the application and interpretation of collective agreements
  • Experience using computer systems and software such as Windows, word processors, spreadsheets, databases, e-mail and the Internet
  • Experience in analysis and problem-solving
  • Ability to work with minimal supervision, in a team environment, under pressure with firm deadlines
  • Ability to work under pressure, to meet firm deadlines and to work in a team environment Initiative, leadership, judgment and autonomy
  • Strong organizational skills
  • Proven ability to work with discretion and tact
  • Bilingualism - French and English (spoken and written)

Intermediate Generalist, Human Resources

University Of Ottawa
Ottawa - 354.32km
  Human Resources Full-time
  78,427  -  97,335
Closing Date: September 01, 2024 Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above   Position purpose: The HR Generalist provides ad...
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Aug 22nd, 2024 at 13:18

Director of Communications and Marketing, Research and Innovation Full-time Job

University Of Ottawa

Marketing & Communication   Ottawa
Job Details

Position Purpose

Promotes and enhances the public profile of the university’s research excellence by providing strategic direction and leadership for both internal and external communications.

 

As a communication leader, provides vision, leadership, expertise, strategic operation and tactical advice to the research community. Responsible for the development and implementation of innovative communications and marketing strategies and major events with the objective of raising the profile of uOttawa research internally and externally on a local, national and international scale.

 

Manages the communications and marketing team to promote uOttawa research in a wide range of communications channels, including Web and print, video, social media, media releases, advertising and events and marketing materials. Ensures that all communications materials and strategies support the research sector’s reputation and its main objectives.

 

 

In this role, your responsibilities will include:

  • Leads the development and implementation of vision, communications and marketing plans and strategies for the OVPRI, providing expert advice on best practices and resources that improve reach and engagement with internal and external audiences.

  • Creates and articulates short and long-term project-specific communication plans targeted for internal dissemination and buy-in, in cooperation with the Vice-President, Research and Innovation.

  • Directs the communications efforts of the Vice-President, Research and Innovation, Associate Vice-Presidents, Research and, occasionally, the President by developing compelling key corporate messaging about the University’s research priorities to key target audiences, influencing stakeholder engagement. This includes providing speaking notes and writing speeches.

  • Provides strategic communications planning and editorial expertise to researchers, faculty communications teams and services within the Office of the Vice-President, Research and Innovation with the aim of improving their communications and marketing activities.

  • Leads the development of strategic direction for communications and marketing related to research by setting priorities, processes, defining audiences, adopting various methods and establishing key performance indicators.

  • Elaborates, manages and controls the communications and marketing budget to ensure the optimal use of resources in order to meet the OVPRI’s priorities and goals efficiently.

  • Leads the planning and management of all research events, such as ministerial announcements, research symposia, VIP conferences, etc., in order to enhance the visibility of the University of Ottawa.

  • Maintains direct ties with external clients, including academic and community leaders, elected officials, media, granting agencies and research organizations in order to promote the University of Ottawa’s research activities within the broader community and to identify potential outreach and collaboration opportunities.

  • Responsible for ensuring that the most up-to-date editorial practices are applied to research material, staying abreast of developments in the fields of research and communication, and facilitating the sector’s adaptation to changing patterns in media consumption.

  • Designs, establishes and maintains an organizational structure and staffing level to effectively accomplish the University's goals and objectives.  Oversees recruitment, training, supervision and evaluation of Communications and Marketing Research staff.

  • Hires, manages and oversees the work of external suppliers, such as freelance writers, translators, photographers, videographers and designers, for the production of printed and audiovisual material, among other communications tools.

 

 

What you will bring:

  • A minimum of a graduate degree in the fields of communications, journalism, marketing or a related area
  • A minimum of ten (10) years of progressive experience of providing strategic communications advice to senior executives.
  • A minimum of 10 years of leadership and management experience in communications and marketing, writing and editing in French and English for print and the Web
  • Extensive experience in the development and implementation of strategic communications and marketing plans, including digital and print strategies, media relations, advertising and events management
  • Minimum of 5 years of human, financial, resource and project management as well as  demonstrated ability to diplomatically and successfully resolve conflict
  • Proven abilities in building partnerships and/or collaborative working relationships with a wide variety of internal and external stakeholders
  • Excellent ability to co-ordinate a variety of tasks under pressure, managing priorities, meeting strict deadlines and following up on deliverables
  • Demonstrated initiative, autonomy and excellent leadership skills to foster commitment and cooperation within the communications team
  • Sound judgment, initiative, tact and diplomacy, as well as a high level of discretion in handling confidential information
  • Ability to quickly assimilate complex information and to translate this information into plain language for a variety of audiences
  • Excellent interpersonal and communications skills in English and French (written and verbal).
  • Strong skills in leading, motivating and coaching professional communications teams

 

Closing Date:

septembre 13, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Director of Communications and Marketing, Research and Innovation

University Of Ottawa
Ottawa - 354.32km
  Marketing & Communication Full-time
Position Purpose Promotes and enhances the public profile of the university’s research excellence by providing strategic direction and leadership for both internal and external com...
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Aug 22nd, 2024 at 13:16

Vehicle Maintenance Foreperson Full-time Job

City Of Brampton

Maintenance & Repair   Brampton
Job Details

CLOSING DATE:  September 4, 2024

 

AREA OF RESPONSIBILITY:

Reporting to the Supervisor, Vehicle Maintenance this position coordinates the day-to-day activity of various disciplines to ensure all buses are safe, operational and clean, and that they meet Corporate and regulatory standards.

 

  1. Provide daily supervision of vehicle maintenance staff and equipment. Is readily available to answer staff questions, provide on-the-job training and clear instructions. Motivate staff, mediate and investigate root causes to resolve conflicts. Accountable for scheduling and coordination of staff activities to ensure efficient operation while holding staff accountable, meeting standards and in full compliance of regulations.
  2. Ensure accurate record keeping and reporting of a wide range of performance indicators. Ensures completion and submission of Ministry of Transportation Inspections, Drive Clean program, follow-up and report on Joint Health and Safety inspections and issues, accident damage, warranty, manufacturer recalls, Transport Canada recalls and WSIB forms.
  3. Provide leadership by creating programs, schedules and Standard Operating Procedures (SOPs) for staff. Ensure SOPs and equipment are up-to-date to maximize productivity without compromising standards and safety. Engage the services of outside suppliers to purchase just-in-time repair parts and to perform services. Oversee the inventory of spare parts through a stockroom with a perpetual inventory and procurement.
  4. Recommend changes in on-site procedures to respond to regulatory changes (i.e. safety) and to meet customer service expectations. Identify training and development needs of the team, and inform Supervisor.
  5. Share information with Supervisor and others regularly. Assist with budget preparation and setting financial controls. Represent function at meetings and as required on committees. Provide information for RFQs and RFPs. Respond to questions from internal and external stakeholders.

 

SELECTION CRITERIA:

 

EDUCATION:

  • Minimum high school (Grade 12) diploma or equivalent
  • Ontario Motor Vehicle Mechanics Licence, class 310T

 

REQUIRED EXPERIENCE:

  • 2 years experience in a Vehicle Maintenance environment, Heavy Duty Vehicles preferred, with 2 years experience as a team lead or supervisor in a unionized environment preferred

 

OTHER SKILLS AND ASSETS:

  • Good working knowledge of automotive and heavy truck parts
  • Ability to understand and document procedures (SOPs) in English language
  • Knowledge of Health & Safety (i.e. WHMIS) regulations and other applicable legislation an asset (i.e. Highway Traffic Act)
  • Ability to use PC, Microsoft Office

                  LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

 

 If you would like to request content in an alternate format, please contact the Accessibility office by submitting a new Alternate Format Request.

 

Interview:  Our recruitment process may be completed with video conference technology.

Vehicle Maintenance Foreperson

City Of Brampton
Brampton - 27.55km
  Maintenance & Repair Full-time
  86,091  -  96,853
CLOSING DATE:  September 4, 2024   AREA OF RESPONSIBILITY: Reporting to the Supervisor, Vehicle Maintenance this position coordinates the day-to-day activity of various disciplines...
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Aug 21st, 2024 at 16:38

CAR WASHER Full-time Job

UPS

General Category   Caledon
Job Details

This position ensures UPS facility and vehicle fleets are kept clean and positively represent UPS when in service. This position washes vehicles on a daily basis using necessary tools and equipment.

Job Type: Part-Time - Permanent

Work Location: 12424 Dixie Road Caledon ON

Workdays:Tuesday to Saturday

Shift Start: 7:00 PM Shift averages 3-5 hours a day, but hours, start times/finish times may vary with operational need.  Flexibility required.

Pay rate: $17.80/hr. (base rate of $17.30/hr. + an hourly bonus of $.50).

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities and Duties:

  • Drives UPS delivery trucks through carwash.
  • Learns and properly executes UPS safe driving methods.
  • Cleans inside of UPS delivery trucks thoroughly.

Qualifications / Requirements:

  • Meets local age and operations requirements to operate a vehicle
  • Valid Ontario G License
  • Available to work daily, Tuesday – Saturday
  • Tractor trailer experience – Preferred

Compensation and Benefits:

  • Pay rate of $17.80/hr.(base rate of $17.30/hr. + an hourly bonus of $0.50)
  • Automatic pay rate progression as per the existing Union Collective Agreement (top rate: $27.01/hr. after 48 months)
  • Tuition reimbursement of up to $2,000 per semester
  • Extended health and dental benefits after one year of service
  • 2 weeks of paid vacation after one year of service
  • Immediate access to UPS ‘Employee Discounts’ upon hiring
  • Paid training
  • Opportunity for advancement within a Fortune 50 Company
  • Free onsite parking

Working Conditions:

  • Exposed to changing temperatures while working in a warehouse environment.

Of Note:

  • In our industry, this position is also known as Warehouse Worker Warehouse Associate Sorter Loader/Unloader and Shipper/Receiver.

CAR WASHER

UPS
Caledon - 51.2km
  General Category Full-time
  17.80
This position ensures UPS facility and vehicle fleets are kept clean and positively represent UPS when in service. This position washes vehicles on a daily basis using necessary to...
Learn More
Aug 21st, 2024 at 16:30

PACKAGE DRIVER Full-time Job

UPS

Transportation & Logistics   Kitchener
Job Details

The Package Delivery Driver position is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs. Package Delivery Drivers must have excellent customer contact and driving skills. Qualified applicants must have a valid driver’s G or higher license issued in the state of Ontario. Package Delivery Drivers are expected to comply with UPS appearance guidelines and wear the company-provided vest/uniform.

Job Type: Full -Time Permanent

Work Location: Kitchener Center, 65 Trillium Park Place Kitchener ON N2E1X1, May be relocated to Guelph @ 550 Hanlon Creek Blvd Guelph ON N1C0E5

Workdays: Monday to Friday.

Shift Start: 9:30 AM (Flexibility with start & finish times is required based on operational needs) * average 8-10 hours

Hourly Wage: $18.00/hourly (Base Rate $17.30/hr. + Bonus of $0.70/hr.)

KEY RESPONSIBILITIES:

  • Deliver and pick up UPS packages efficiently and effectively
  • Learn and properly execute UPS safe and defensive driving methods       Assist with loading and unloading trucks as required
  • Record, track, and maintain information about delivered packages
  • Comply with UPS appearance guidelines by wearing the company provided vest and uniform

REQUIREMENTS:

  • Ability to lift up to 70 lbs. (32kg) unassisted. Typical package weight ranges from 25-35 lbs.
  • Capacity to work in a fast-paced environment
  • Strong customer service skills 
  • Proficiency in navigating and finding locations using maps, GPS devices, and map books
  • Possession of a valid Ontario G driver’s license
  • Clean Driver's Abstract confirming:  a) No violations for the current year (last 12 months) and no more than 2 violations for the previous 3-year period (last 36 months) b) No accidents and maximum 5 demerit points for the previous 3-year period (last 36 months)

COMPENSATION AND BENEFITS:

  • HOURLY WAGE: $18.00/hourly (Base Rate $17.30/hr. + Hourly Bonus of $0.70/hr.)
  • Guaranteed wage progression through Union Collective Agreement to $35.89 per hour after 48 months of service
  • Paid training
  • Overtime
  • Weekly Pay/ Direct Deposit- Every Friday
  • Personal Paid Days off (after 60’s days initial probation)
  • 2 weeks of paid vacation after 1 year of service (3 weeks after 5 years, 4 weeks after 10 years, 5 weeks after 20 years, 6 weeks after 25 weeks)  
  • Extended Health Care Benefits (Vision, health, life insurance, and dental benefits after one year of service)
  • Pension plan
  • Immediate access to UPS ‘Employee Discounts’
  • Free Onsite Parking
  • Employee Referral Bonus Program (conditions applied)
  • Opportunity for advancement within a Fortune 50 Company

EXPENSES/WORKING CONDITIONS:

  • Monthly union dues (approximately $52/month)
  • A union initiation fee of $50 (will be deducted after completing 90 working days with UPS)
  • Exposed to hot/cold temperatures when working outdoors and warehouse facilities
  • Wear a company-provided uniform and adhere to the company’s Appearance Guidelines
  • Of Note: In our industry, this position is also known as Courier, Delivery Driver, Personal Vehicle Driver, etc.

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

PACKAGE DRIVER

UPS
Kitchener - 90.42km
  Transportation & Logistics Full-time
  18
The Package Delivery Driver position is a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying packages that typically weigh 25 - 35 lbs. a...
Learn More
Aug 21st, 2024 at 16:28

Frito Lay Route Sale Representative Full-time Job

PepsiCo

Sales & Retail   Greater Sudbury
Job Details

As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores. 

What you can expect from us:

  • Competitive compensation and comprehensive benefits designed to fit your unique needs
  • A dynamic and inclusive culture that promotes you to bring your whole-self to work
  • Inspiring positive change for people and the planet with sustainability goals
  • A supportive team that will encourage your professional growth and development

Responsibilities

  • Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks
  • Identifying changing customer needs through a constant review of the highest selling products
  • Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
  • Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
  • Managing inventory to ensure balanced accounts and fresh products for customers

Qualifications

  • Valid full G or class 5 driver’s license
  • A car or reliable, consistent access to a car and a clear/clean driving record
  • Scheduling flexibility: work schedule can vary (weekends/holidays included)
  • Previous sales experience with a consumer-packaged goods or retail organization preferred
  • Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets

Frito Lay Route Sale Representative

PepsiCo
Greater Sudbury - 338.67km
  Sales & Retail Full-time
As a Route Sales Representative at Frito Lay Canada, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and m...
Learn More
Aug 21st, 2024 at 16:26

PepsiCo Beverages Full Time Delivery Driver Full-time Job

PepsiCo

Transportation & Logistics   Essex
Job Details

In this role you will help us get our famous brands to the people who love them all across Canada.You’re ambitious and hard-working and see every challenge as an opportunity. You pride yourself on being motivated, strong and a team player, and you have strong organizational and communication skills. You want a job that will maximize your earning potential as well as open doors for the future and prefer to be out in the world rolling up your sleeves than behind a desk all day. 

Your experience may include customer service. This is a great role for people who worked successfully with a high degree of independence and have experience dealing with people.  

 

To learn more about the work you’ll be doing as a Delivery Driver,please reviewour realistic job previewhere: https://vimeo.com/674990551/f1a5cc3467 

 

It will be referenced throughout the interview process.

 

Compensation:

  • $26.32 per hour with full-time hours and overtime opportunities 

 

What you can expect from us: 

  • A working environment that puts health and safety first 
  • Great people and culture – proudly bring your whole self to work!  
  • Future growth opportunities. We are one of Canada’s top 10 employers of youth. Ask us more in your interview! 

Responsibilities

  • Establishing and maintaining positive working relationships with the primary contacts at each account, acting as a PepsiCo ambassador.  
  • Providing accuratetimely product deliveries and unloading product as directed by the customer 
  • Processing invoices and handling daily settlement of accounts 
  • Stocking and rotating product in various environments, merchandising to standard at all accounts 
  • Building displays and setting up promotional materials such as pricing signs and banners 
  • Accurately completing all necessary paperwork 
  • Performing all assigned duties in a safe and responsible manner, while in compliance with all laws and transportation regulations 

Physical demands and working conditions:

  • You can lift/carry large loads up to 50 lbs repetitively throughout an 8-10 hour day 
  • You can maneuver large loads by hand and with use of various aides, requiring a wide range of physical agility, flexibility, and strength 
  • You will be exposed to a variety of weather and temperature ranges, and you will safely operate the equipment during poor road and driving conditions 

Qualifications

  • You have excellent people skills and know how to work with customers 
  • You have a High School Diploma, Professional Studies Diploma or Equivalence   
  • You must have a valid Class 1 CDL driver’s license in good standing with a safe driving record 
  • You’re physically fit 
  • You are self-motivated and can work under minimal supervision 

 

Additionalskills you may have (notrequired, these are assets)

  • Flexibility to work extended hours and overtime 
  • Ability to drive manual transmission

PepsiCo Beverages Full Time Delivery Driver

PepsiCo
Essex - 320.64km
  Transportation & Logistics Full-time
  26.32
In this role you will help us get our famous brands to the people who love them all across Canada.You’re ambitious and hard-working and see every challenge as an opportunity. You p...
Learn More
Aug 21st, 2024 at 16:25

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