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Federal Express Canada Ltd. provides trucking or transfer services. The Company offers ground transportation, small package delivery, domestic and international shipping, and office print services. Federal Express Canada serves customers throughout Canada and internationally.

4 Jobs Found

Sr Cust Service Rep/Station Full-time Job

Federal Express Corporation Canada

Customer Service   Scarborough Village
Job Details
  • Location: 385 Passmore Avenue, Scarborough, ON M1V 4B3, Canada

To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the handling of customer inquiries by handling unusual or difficult customers and acting as an expert resource on features of service, P&P, customs requirements. To assist managers in the monitoring and improvement of customer operations. To model the way for hourly employees by becoming a mentor and demonstrating role model behaviour including strong communication, conflict resolution and leadership ability (through Best Practices methods). Promotes continued sales and generates potential incremental revenue whenever possible

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High School Diploma or GED Equivalent

6 months FedEx customer service representative experience

Microsoft Word - Basic

Microsoft Excel - Basic

Ability to gain & maintain FedEx DG Specialist certification

Ability to successfully complete all basic and recurrency training.

EXCEL/LEAP candidates preferred

Good understanding of FedEx products, features of service, general operations

Must have the ability to lift 70 lbs & manoeuvre any package weighing up to 150 lbs with appropriate equipment

 

Additional Details:PFT Shift: Mon-Fri 0700AM-1600PM

Sr Cust Service Rep/Station

Federal Express Corporation Canada
Scarborough Village
  Customer Service Full-time
Location: 385 Passmore Avenue, Scarborough, ON M1V 4B3, Canada To assist the manager in administrative and customer service operations duties as required. To assist the station cus...
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Aug 22nd, 2024 at 14:22

Operations Supervisor-4 Full-time Job

Federal Express Corporation Canada

Management   Montréal
Job Details
  • Location: 8481 Place Marien, Montreal-Est, QC H1B 5W6, Canada

This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

College degree

2 years FedEx sort operations or senior level hourly role experience OR,

2 years supervisory experience in related industry

Must possess valid driver’s license and a good driving record

EXCEL Leadership Development Stream (Preferred)

Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.

Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification

Ability to mentor, coach, and act as a knowledge resource to other employees

Ability to inspire a shared vision and empower and motivate a team

Ability to prioritize and delegate in a time-sensitive manner

Addresses and resolves conflict management

Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.

Seeks to simplify business processes while ensuring quality

Takes accountability for department failure and acts quickly to find a suitable solution

Strong organizational, planning, and analytical skills

 

Preferred Qualifications:August 21 to August 29

Operations Supervisor-4

Federal Express Corporation Canada
Montréal
  Management Full-time
Location: 8481 Place Marien, Montreal-Est, QC H1B 5W6, Canada This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages spe...
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Aug 21st, 2024 at 16:20

Field Safety Advisor Full-time Job

Federal Express Corporation Canada

Security & Safety   Québec
Job Details
  • Location: 3333 Rue Joseph-Dubreuil, Lachine, QC H8T 3P7, Canada

In partnership with stakeholders, the Field Safety Advisor will develop, recommend, implement and oversee initiatives to promote a safe working environment in accordance with all legislation/regulations and corporate requirements in support of our “Safety Above All” and “Living P-S-P” philosophy.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES

•    Perform safety / Hazmat / accident / incident / near misses’ investigations timely, contributing factors identified, prepare reports and summaries for review by operational leadership/HR, and ensure any improvement plans identified, implemented

•    Adhere to related federal and provincial requirements, as well as submit all required regulatory filings (e.g., LAB reports, EAHOR) 

•    Review and analyze accident / incident and injury data and action planning to identify risks and put controls in place

•    Manage and follow up on all Riskmaster relating to Vehicle Accidents

•    In collaboration with stakeholders and utilizing QDM methodology, develop and implement a comprehensive and sustainable safety strategy and ensure annual reviews are completed to reduce accidents and injuries

•    Act as local contractor relations liaison by maintaining relationships with contractors and vendors

•    Develop, implement, and maintain safety policies, procedures and work practices to ensure OHSA and regulatory compliance as outlined by provincial and federal law for the transportation and trucking industry 

•    Manage all safety programs and initiatives (e.g., safety clock)

•    Administer and evaluate Safety audit procedures, provide improvement plans, program suggestions and implement changes to address/resolve identified trends and ensure OHSA and Regulatory compliance 

•    Partner with vendors at all levels to ensure compliance and educational guidelines are within scope of FXFC and the governing body’s regulatory requirements

•    Review all Health & Safety Committee meeting minutes for compliance and ensure all raised issues are addressed and closed in a timely manner 

•    Work with Learning & Development to ensure design and development of instructional and training programs for the safety of employees

•    Maintain safety resources library and record keeping systems (e.g., maintain H&S documentations; certifications)

•    Plan, organize and conduct safety meetings and awareness campaigns throughout the year to build safety culture for both contractors/vendors and employees

•    Participate actively in local, Provincial & National organizations and represent FXFC in a professional manner (e.g., TDC, NTDC, NAIC, CVSA) 

•    Comply with all applicable laws/regulations, as well as company policies/procedures 

•    Perform other duties as required 

DISCLAIMER

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

 

 

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

•    Post Secondary degree or four (4) years directly related work experience

•    Five (5) years’ experience in environmental health and safety or related field, and/or experience in LTL industry 

•    Experience and understanding of accepted loss prevention/safety and risk management practices 

•    Expert knowledge of Department of Transportation, OHSA, CLC Part II and all other related health, safety, and environmental legislation

•    Board Canadian Registered Safety Professionals (BCRSP) certification, or ability to successfully complete within 24 months of hire, required.

•    JHSC certification I & II or ability to successfully complete within 12 months, required

•    WHMIS certification, required, or ability to successfully complete within three (3) months of hire, required

•    TDG certification, required, or ability to successfully complete within three (3) months of hire 

•    Experience with Accident Investigations

•    Knowledge of industrial hygiene, building and fire code legislation

•    Valid Driver’s License, required

•    Bi-lingual (English/French), preferred; within the province of Quebec, required

•    Strong problem solving and analytical abilities, including excellent attention to detail 

•    Excellent computer skills Microsoft Office (Word, Excel, Internet and Outlook) 

•    Ability/willingness to learn new applications, software, systems, and equipment as required

•    Excellent organizational skills with an ability to prioritize effectively and work on multiple tasks effectively

•    Excellent verbal written, interpersonal and presentation skills, as well as strong ability to persuade, collaborate, and partner with all levels within the organization 

 

WORKING CONDITIONS

•    Hours may vary due to operational need

•    Must be able and willing to travel within Canada and US, including overnight travel 

•    May be subject to varying weather conditions and/or work environment (e.g., dock/yard/trailer; loud noises)

 

•    Must be able to work different shifts as required (e.g., early mornings, late evenings, overnights)

Field Safety Advisor

Federal Express Corporation Canada
Québec
  Security & Safety Full-time
Location: 3333 Rue Joseph-Dubreuil, Lachine, QC H8T 3P7, Canada In partnership with stakeholders, the Field Safety Advisor will develop, recommend, implement and oversee initiative...
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Aug 21st, 2024 at 16:18

Courier/Handler Full-time Job

Federal Express Corporation Canada

Transportation & Logistics   Gravenhurst
Job Details
  • Location: 1629 Winhara Road, GRAVENHURST, ON P1P 1R1, Canada
  • To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to check shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

    High school diploma/educational equivalent

    Must possess a valid driver’s license and have a good driving record

    One (1) year customer oriented business experience preferred

    Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

    Must achieve minimum threshold on mandatory pre-placement driver assessment training

    Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

    Good interpersonal and communication skills

    Good time management and organizational skills

    Excellent customer service skills

    Ability to multitasking, handle stress and work in a highly pressured environment

    Willing to be flexible and work different schedules and holidays based on business needs


    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

    High school diploma/educational equivalent

    Must possess a valid driver’s license and have a good driving record

    One (1) year customer oriented business experience preferred

    Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

    Must achieve minimum threshold on mandatory pre-placement driver assessment training

    Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

    Good interpersonal and communication skills

    Good time management and organizational skills

    Excellent customer service skills

    Ability to multitasking, handle stress and work in a highly pressured environment

    Willing to be flexible and work different schedules and holidays based on business needs


    Additional Details:0630-1500 monday-friday

Courier/Handler

Federal Express Corporation Canada
Gravenhurst
  Transportation & Logistics Full-time
Location: 1629 Winhara Road, GRAVENHURST, ON P1P 1R1, Canada To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to che...
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Aug 13th, 2024 at 14:03