Closing Date:

September 09, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Position Purpose:

Reporting to the Supervisor of Academic Administration, the incumbent coordinates frontline service and business processes by directly supervising academic office staff and serving as their main point of contact. Finds solutions to special requests and capitalizes on opportunities to review, develop, and implement processes based on industry best practices. Displays a positive, professional attitude to foster harmony and team spirit.

In this role, your responsibilities will include:

• Supervision: Supervises work performed by officers, sets priorities, provides advice with a view to meeting individual goals, develops individual and group training plans, motivates staff, and provides guidance and feedback. Shares knowledge about management tools to bolster employee engagement within the section in order to maximize productivity and minimize staff turnover.
• Needs evaluation and recommendations: Anticipates, analyzes and interprets student needs, determines policies and procedures to put in place, diagnoses and formulates recommendations to solve student problems and ensures that these recommendations are implemented. Solves complex problems and follows up as required.
• Project management: Plans and manages assigned projects. To this end, determines project scope and phases, monitors progress when relevant, makes adjustments throughout the process and ensures effective communication between stakeholders. Manages and monitors delivery of projects assigned to own team.
• Recruitment activities: Promotes the University of Ottawa and its programs and services at trade shows and recruitment events. Helps assign necessary recruitment resources in partnership with the supervisor, academic services.

What you will bring:

• In-depth knowledge of high school, college, undergraduate and graduate academic programs, with at least five years’ experience in an academic setting
• Knowledge of administration usually acquired through postsecondary studies and several years’ experience in a similar role 
• Experience in leading a team in a constantly changing environment
• Experience in providing customer service
• Experience in interpreting, communicating and implementing processes, policies, and procedures
• Experience in using Microsoft Office, Windows, the internet, student information systems, Talisma, and email
• Ability to deal with conflicting priorities and to meet strict deadlines in a fast-paced work environment
• Ability to concentrate in an open, dynamic environment in which several interruptions can occur at any time 
• Ability to manage multiple files with attention to detail
• Ability and willingness to take decisions that could affect students, employees or department members
• Demonstrated ability to show tact, diplomacy, discretion and good judgment 
• Knowledge of the University’s administrative structures and processes (an asset) 
• Experience in gathering and analyzing data and in writing administrative and statistical reports
• Experience in implementing strategies and activity plans for students
• Excellent communication skills to understand the needs of students and employees 
• Strong organizational skills 
• Strong analytical skills, excellent judgment and close attention to detail 
• Bilingualism – French and English (spoken and written)

Closing Date:

septembre 02, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Coordinate front-line service processes and operational processes related to the planning and implementation of adaptive testing and services. Directly supervise test proctors, internal and external service providers (sign language interpreters, note takers, transcribers, etc.) and act as their primary point of contact. Find solutions to special requests, seize opportunities to review, develop and implement processes according to best practices. Communicate promptly, effectively and accurately and find solutions to the many problems presented in order to develop a rewarding academic experience. The incumbent will be required to work on shifts (days, evenings, weekends) and the schedule may be adjusted or modified to meet operational demands of the Centre. 

In this role, your responsibilities will include:

• Provide front-line service to students: Act as a resource person for the community by providing information in person, in writing or by telephone on the various services offered, eligibility requirements, university life, student services, university regulations and other options for post-secondary studies, while ensuring the quality of the information provided, in both official languages.
• Assess needs and make recommendations: Anticipate, analyze and interpret student needs, determine policies and processes to be implemented, diagnose and make recommendations to address student issues, and ensure implementation of recommendations. Resolve complex problems and ensure the necessary follow-up.
• Human Resources: Responsible for the hiring process of administrative staff under direct supervision: sorting resumes, organizing and managing selection committees and making recommendations on candidate selection, to ensure that vacancies are filled on time to meet operational needs. Approve leave and conduct performance appraisals for employees under his/her supervision. Interpret collective agreements and apply University procedures and regulations.
• Supervision: Supervise work performed by employees and suppliers under his/her responsibility. Determine priorities, advise on the achievement of individual objectives, develop training plans (group and individual), motivate staff, provide coaching and feedback. Promote management tools to enhance employee engagement within the sector in order to maximize productivity and minimize turnover.
• Staff training: Develop and deliver the content required for the training of employees under his/her responsibility. Ensure that they have the training and tools they need to carry out their responsibilities effectively and efficiently.
• Course and exam management: For students with disabilities under his/her responsibility, coordinate course and exam schedules with identified service providers. Validate information and coordinate the human resources allocation process in line with student needs. Coordinate operational logistics and ensure that the necessary staffing levels are in place. Ensure that services rendered meet the needs identified by Learning Specialists.
• Electronic file management: Organize and maintain electronic files and records in accordance with internal processes and policies, and exercise ethical judgment when handling confidential information.
• Review work methods: Design and implement new or modify existing processes, procedures and work methods, and ensure team compliance in order to continuously improve activities to maximize productivity and efficiency. Review and fine-tune existing processes to increase team productivity and efficiency.
• Process planning: Anticipate, analyze and interpret needs, determine policies and procedures to be implemented. Develop an operations schedule and determine the resources needed to meet deadlines. Plan, develop and apply work methods and tools to improve performance and service quality.
• Reporting and data management: Conduct analysis and research, compile data, statistics and other information to produce reports to support discussions, decision-making and special projects.
• Project Management: Plan and manage assigned projects. To this end, specify project scope, define project milestones, track all relevant progress, make adjustments during the course of projects, and ensure effective communication among stakeholders. Manage and monitor the execution of projects assigned to his/her team.
• Representation and information transfer: Participate in various committees and meetings related to business processes or student services and transfer information to the team. Work closely with departments, services and associations to ensure quality and relevance of services. Act as a consultant to faculties and university services.
• Documentation: In collaboration with various stakeholders, prepare and revise relevant information reflected on the web and in various publications. Prepare documentation related to academic accommodations to contribute to an enriching university experience. Write and update internal manuals on procedures, processes and systems related to the incumbent's responsibilities.

What you will bring:

• Bachelor's degree in health sciences, psychology, education or related field (or equivalent experience).
• At least 2 years supervisory experience.
• Extensive knowledge of high school, college, undergraduate and graduate school programs and a minimum of 5 years experience in a school environment.
• Knowledge of administration normally acquired through post-secondary training and several years' experience in a similar role. 
• Experience in providing customer service.
• Experience in interpreting, communicating and implementing procedures, policies and methods.
• Hands-on experience with computer applications such as Microsoft Office Suite, the University of Ottawa's Student Information System (SIS) and Talisma, as well as standard computer tools (Windows, Internet, e-mail).
• Ability to deal with conflicting priorities and meet tight deadlines in a fast-paced work environment.
• Ability to concentrate in an open, stimulating environment where multiple interruptions are a constant reality. 
• Ability to manage multiple files with attention to detail.
• Ability to make decisions that may have an impact on students, employees or department members.
• Tact, diplomacy, discretion and good judgment. 
• Bilingualism - French and English (oral and written).
• Experience in collecting and analyzing data and writing administrative and statistical reports.
• Experience in implementing strategies and activity plans for students.
• Excellent communication skills to understand the needs of students and employees. 
• Excellent organizational skills 
• Organizational and analytical skills, excellent judgment and attention to detail. 
• Knowledge of the University's administrative structures and processes is an asset.

Closing Date:

September 02, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Closing Date:

September 01, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Position purpose:

The HR Generalist provides advisory services to corporate or strategic HR Managers within a designated faculty or service on matters involving recruitment and selection, classification, performance and development management, labour relations, training and development, benefits, health and safety and other HR functions. This position provides input to integrate HR related policies and processes with the faculty/service’s strategic direction and initiatives. The HR Generalist analyzes problems and issues to identify and recommend appropriate intervention and implement solutions. As a trusted consultant, the HR Generalist works with the management team to address their human resources needs through an analysis of short, medium and long term requirements, the implementation of best practices, recommendations, developing plans to address issues and monitoring results. Acts as the primary point of contact between central Human Resources and the faculty/service.

In this role, your responsibilities will include:

• Integration of HR Processes: Responsible for the integration of human resources management processes and systems in the designated faculty/service planning or management framework. Develop and maintain an in depth understanding of both legislated and University of Ottawa human resources policies, procedures and practices and their impact on faculty/service’s operations. Participates in the development of local HR processes and practices and ensures their contribution to the achievement of faculty objectives.
• Advisory Services: Provide consulting services and support to Directors, Managers and Supervisors on complex issues related to all areas of human resources management. Identify human resources management problems/issues/implications associated with operational plans and recommend solutions that meet the faculty/service’s needs.
• Recruitment and Selection: Coordinate all aspects pertaining to the posting and selection process in accordance with relevant human resources policy and procedures and collective agreements.
• Labour Relations: Provide advice and support to HR management on all areas of employee relations, including matters involving discipline, performance, attendance, and other conflict situations. May conduct investigations to recommend appropriate actions including disciplinary/administrative measures and probation extensions. In support to the management team, may participate in grievance resolution processes at stage one (1). In collaboration with the management team and central Labour Relations, address and resolve issues related to accommodation, disability management, harassment and other health and safety issues. May participate in collective bargaining and in negotiation committees.
• Orientation and On-boarding: Promote understanding and acceptance of University HR policies, programs, processes and practices by providing information during new employee orientation sessions and by providing information to staff on the need and reasons for specific policies/procedures and how they can contribute to the achievement of faculty/service objectives.
• Training and Development: Support managers in their evaluation of employees’ needs in relation to training and professional development and monitor training activities. Collaborate with managers to develop training plans to address shortfalls, review the adequacy of selected delivery mechanisms and recommend adjustments to training schedules, priorities and mechanisms. Prepares reports on training activities within the faculty.
• Classification and Job Evaluation: Provide advice to management on organizational structure and job design. Provide advice and support to management on job description writing and job evaluation process.
• HR and Succession Planning: In collaboration with central HR, provide human resources planning advice to the management by researching and developing demographic data, developing plans outlining anticipated turnover, developing succession plans and integrating these into overall faculty/service plans. Analyze demographic and HR planning data to identify the root causes of particular problem areas (e.g. excessive turnover) and make recommendations on possible interventions to address underlying problems and issues.
• Performance Management: Provide advice and support to management and staff on matters related to the University’s performance appraisal program. Recommend actions which may enhance individual employee performance, commitment and personal growth. Act as primary contact person for questions related to the Performance Management program and software.

What you will bring:

• Knowledge of human resources (recruitment and staffing, classification, job evaluation, compensation and performance evaluation) normally acquired through postsecondary education or equivalent experience
• Minimum 3 years of experience in human resources
• Experience in at least 3 of the following HR disciplines: staffing, classification, employee relations, organizational development and career development
• Knowledge and experience in the application of practices and laws governing human resources
• Knowledge of HRM challenges, trends and practices
• Knowledge and experience in the application and interpretation of collective agreements
• Experience using computer systems and software such as Windows, word processors, spreadsheets, databases, e-mail and the Internet
• Experience in analysis and problem-solving
• Ability to work with minimal supervision, in a team environment, under pressure with firm deadlines
• Ability to work under pressure, to meet firm deadlines and to work in a team environment Initiative, leadership, judgment and autonomy
• Strong organizational skills
• Proven ability to work with discretion and tact
• Bilingualism - French and English (spoken and written)

Position Purpose

Promotes and enhances the public profile of the university’s research excellence by providing strategic direction and leadership for both internal and external communications.

As a communication leader, provides vision, leadership, expertise, strategic operation and tactical advice to the research community. Responsible for the development and implementation of innovative communications and marketing strategies and major events with the objective of raising the profile of uOttawa research internally and externally on a local, national and international scale.

Manages the communications and marketing team to promote uOttawa research in a wide range of communications channels, including Web and print, video, social media, media releases, advertising and events and marketing materials. Ensures that all communications materials and strategies support the research sector’s reputation and its main objectives.

In this role, your responsibilities will include:

• Leads the development and implementation of vision, communications and marketing plans and strategies for the OVPRI, providing expert advice on best practices and resources that improve reach and engagement with internal and external audiences.

• Creates and articulates short and long-term project-specific communication plans targeted for internal dissemination and buy-in, in cooperation with the Vice-President, Research and Innovation.

• Directs the communications efforts of the Vice-President, Research and Innovation, Associate Vice-Presidents, Research and, occasionally, the President by developing compelling key corporate messaging about the University’s research priorities to key target audiences, influencing stakeholder engagement. This includes providing speaking notes and writing speeches.

• Provides strategic communications planning and editorial expertise to researchers, faculty communications teams and services within the Office of the Vice-President, Research and Innovation with the aim of improving their communications and marketing activities.

• Leads the development of strategic direction for communications and marketing related to research by setting priorities, processes, defining audiences, adopting various methods and establishing key performance indicators.

• Elaborates, manages and controls the communications and marketing budget to ensure the optimal use of resources in order to meet the OVPRI’s priorities and goals efficiently.

• Leads the planning and management of all research events, such as ministerial announcements, research symposia, VIP conferences, etc., in order to enhance the visibility of the University of Ottawa.

• Maintains direct ties with external clients, including academic and community leaders, elected officials, media, granting agencies and research organizations in order to promote the University of Ottawa’s research activities within the broader community and to identify potential outreach and collaboration opportunities.

• Responsible for ensuring that the most up-to-date editorial practices are applied to research material, staying abreast of developments in the fields of research and communication, and facilitating the sector’s adaptation to changing patterns in media consumption.

• Designs, establishes and maintains an organizational structure and staffing level to effectively accomplish the University's goals and objectives.  Oversees recruitment, training, supervision and evaluation of Communications and Marketing Research staff.

• Hires, manages and oversees the work of external suppliers, such as freelance writers, translators, photographers, videographers and designers, for the production of printed and audiovisual material, among other communications tools.

What you will bring:

• A minimum of a graduate degree in the fields of communications, journalism, marketing or a related area
• A minimum of ten (10) years of progressive experience of providing strategic communications advice to senior executives.
• A minimum of 10 years of leadership and management experience in communications and marketing, writing and editing in French and English for print and the Web
• Extensive experience in the development and implementation of strategic communications and marketing plans, including digital and print strategies, media relations, advertising and events management
• Minimum of 5 years of human, financial, resource and project management as well as  demonstrated ability to diplomatically and successfully resolve conflict
• Proven abilities in building partnerships and/or collaborative working relationships with a wide variety of internal and external stakeholders
• Excellent ability to co-ordinate a variety of tasks under pressure, managing priorities, meeting strict deadlines and following up on deliverables
• Demonstrated initiative, autonomy and excellent leadership skills to foster commitment and cooperation within the communications team
• Sound judgment, initiative, tact and diplomacy, as well as a high level of discretion in handling confidential information
• Ability to quickly assimilate complex information and to translate this information into plain language for a variety of audiences
• Excellent interpersonal and communications skills in English and French (written and verbal).
• Strong skills in leading, motivating and coaching professional communications teams

Closing Date:

septembre 13, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Closing Date:

August 30, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Performs day-to-day activities related to the administration of human resources and provides advice to management in support of objectives. Provides comprehensive human resource leadership, planning, coordination, and execution to ensure proper and efficient management of human resources for the sector.

In this role, your responsibilities will include:

• Human Resources Students: Develop and executes an operational plan for the sector’s student staffing needs designed to effectively manage priorities, requirements, timelines, financial imperatives and the adherence to policies and procedures, in particular the CUPE collective agreements, the University’s policies as they relate to student employment and employment regulations.
• Human Resources Staff: Act as resource person for the sector with regards to inquiries related to human resources management to interpret collective agreements and policies, explain procedures, and facilitate processes. Perform activities related to recruitment and staffing in accordance with collective agreements and University policies. Share management tools to strengthen employee engagement within the sector with the objective of maximizing productivity and minimizing turnover.
• Payroll: Initiate steps for remuneration of employees to ensure compliance with established policies and to minimize the possibility of a negative impact on the affected employee, such as an interruption in pay. Verify payroll reports for accuracy and liaise with Payroll Services to reconcile any inconsistencies.
• Recruitment and Selection: Coordinate all aspects pertaining to the posting and selection process in accordance with relevant human resources policy and procedures and collective agreements.
• Collective Agreements: Act as a resource person for the application of collective agreements as well as provincial and University regulations.
• Work-Study Program: Administer the program for the sector, advise managers of procedures, propose hiring scenarios, initiate steps for remuneration of employees and maintain job profiles.
• Project Management: Plan and manage assigned projects. To this end, develop project specifications, identify project steps and track all relevant progress, perform inspections upon project milestones and ensure effective communication among stakeholders.
• Reporting: Prepare various moderately complex reports, on a scheduled as well as ad-hoc basis, to provide recommendations to managers and to support long term resources planning.
• Records management: Maintain an effective filing and records management system to preserve confidentiality of the records and ensure that complete and accurate documentation is available for future reference or audit purposes.
• Documentation: Write and maintain procedure manuals for internal use on procedures, processes and systems related to the incumbent’s responsibilities.
• Supervision of others: May supervise work performed by junior administrative support roles to organize priorities and provide guidance in the attainment of individual objectives.

What you will bring:

• Advanced knowledge of human resources principles normally acquired through postsecondary studies in a related discipline or an equivalent combination of education and work experience
• 3 years of demonstrated experience in a similar role
• Experience in interpreting, explaining and applying policies and regulations      
• Experience working in a unionized environment and in interpreting collective agreements
• Knowledge of computer systems and software including financial systems, spreadsheets, databases, Internet and e-mail.
• Experience in preparing reports         
• Ability to produce high quality work under pressure while meeting strict deadlines.
• Strong interpersonal and communication skills
• Strong organizational skills
• High level of discretion
• Bilingualism – French and English (spoken and written)

Closing Date:

August 26, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Evaluates the users business and software requirements and develops new or enhances existing or off-the-shelf computer applications. Manages medium to major projects and may be required to supervise the work of others. Is focused on meeting user needs and improving the efficiency of the University’s business processes through system and software solutions.

Typical Accountabilities

Closing Date:

August 26, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

Hours per week:

35

Salary Grade:

SSUO Grade 09

Salary Range:

$69,478.00 - $87,764.00

About the Faculty of Medicine
Welcome to the University of Ottawa Faculty of Medicine, the first and largest bilingual medical faculty in Canada. Our learners have access to state-of-the art facilities and specialized institutions as they learn alongside world-class physicians and scientists. Consistently ranked among the top 10 medical schools in Canada, our faculty is among the top faculties of medicine in the world for research impact in biomedical and health sciences.

Position Purpose:

Oversee the day-to-day operations related to the administration of financial, human, physical and material resources of the sector with the objective of ensuring sound management and providing advice to upper management to support long-term strategic planning. Lead a team of employees whose role is to provide administrative support within these areas in order to ensure a productive and positive environment, and to provide leadership and guidance for more complex issues. May represent senior management on central committees whose mandates are related to the incumbent’s area of responsibility.

Typical Accountabilities:

• Budget:  Oversee the administration of internally and/or externally-funded budgets to ensure compliance with established policies.  Analyze financial statements against budgets for various types of funds to identify and address any inconsistencies.  Define budget priorities for the sector and provide expert advice to managers on the effective preparation of budgets, budget projections and shortfalls to maximize revenue and contain expenditure. Develop key financial performance indicators and monitor performance.

• Financial: Oversee the ongoing financial transactions for the sector, to ensure best practices and compliance with established policies. Develop and evaluate business practices and management tools for effective financial control. Act as approval agent for major financial transactions to ensure proper application of policies and to reconcile inconsistencies with budget forecast and actual expenditures.  

• Human resources: Oversee the ongoing activities and processes related to human resources for all employee groups of the sector to ensure best practices and compliance with established collective agreements and policies.  In close collaboration with subject matter experts in central Human Resources, provide sound advice to managers and influence making-decision process on HR related issues. Share management tools to strengthen employee engagement within the sector with the objective of maximizing productivity and minimizing turnover. Liaise with Labor Relations department, to lead efforts of conflict resolution for the sector. Act as 2nd level approver for leave requests to ensure compliance with current policies.

• Payroll: Oversee the ongoing activities and processes related to payroll for all employee groups within the sector to ensure salary accuracy and to reconcile inconsistencies with budget forecast and actual expenditures.

• Physical and material resources: Oversee the ongoing activities and processes related to physical and material resources management to ensure the best use of space and the availability of equipment required for smooth operations management. Authorize procurement requests for goods and services, obtain estimates and negotiate pricing for products and services, and coordinate with Procurement Services to ensure compliance with supplier contracts.  

• Processes and procedures: Design and implement new or modify existing work methods, procedures and processes and monitor compliance by his/her team for the purpose of continuously improving operations to maximize productivity and effectiveness.  

• Project management: Plan and manage assigned projects. To this end, develop project specifications, identify project steps and track all relevant progress, perform inspections upon project milestones and ensure effective communication among stakeholders, monitor expenses related to the project to ensure that they meet the limits of the budget, highlight and resolve any variance from budget. Manage and monitor the delivery of projects allocated to his/her team.

• Records management: Implement an effective filing and records management system to preserve confidentiality of the records and ensure that complete and accurate documentation is available for future reference or audit purposes.  9. Reporting:  Prepare and analyze various moderately- to highly-complex reports on financial transactions, accounts, payroll, budget projections, and human resources-related data for the sector to provide advice and recommendations to managers and to support long term resources planning. 10. Supervision of others: Supervise work performed by administrative support roles to organize priorities and provide guidance in the attainment of individual objectives.  

Knowledge, Experience and Skills  

Essential Qualifications:

• Advanced knowledge of administration, accounting, financial and human resources principles normally acquired through postsecondary studies in a related discipline or an equivalent combination education and work experience

• Minimum 5 years of demonstrated experience in a similar role  

Other Qualifications:

• Knowledge of computer systems and software including financial systems, spreadsheets, databases, Internet and e-mail

• Experience in supervision

• Experience participating in strategic planning

• Experience in planning, analyzing and controlling budgets

• Experience in analyzing reports

• Experience in interpreting, explaining and applying policies and regulations

• Experience working in a unionized environment and in interpreting collective agreements

• Ability to produce high quality work under pressure while meeting strict deadlines

• Strong interpersonal and communication skills

• Strong organizational skills

• Bilingualism – French and English (spoken and written) 

#LI-Hybrid

Location:

Aquatic Centre, Montpetit Hall 020, 125 University PRV, Ottawa, ON, K1N6N5

Posting Dates:

August 16, 2024 - August 26, 2024

Note: Applications will be accepted until 11:59 PM on the day prior to the Posting End Date above

# of Open Positions:

25

Various shifts:

days, evenings, and weekends

Affiliation:

CUPE 2626-1 Lifeguards

Hourly Rate:

$16.55 - $16.55

Duration:

Part-time work (up to 24 hours/week) available)

Job Summary:

• Performs the surveillance necessary to ensure the safety of all aquatic centre users.

• Prevents accidents by enforcing health regulations, policies and procedures pertaining to the aquatic centre.

• Performs rescues and first aid necessary for the preservation of life in a team setting.

• Teaches aquatic instructional programs outlined in the Sports Services curriculum.

• Completes administrative and support tasks including pool tests, attendance, incident reports, instructor report cards, facility maintenance tasks and duties as assigned by supervisor

• The position requires the flexibility to work morning, day, night and/or weekend shifts at the aquatic centre.

Essential Qualifications:

• Age: Minimum 16 years of age

• Current Aquatic Certifications: o Lifesaving Society National Lifeguard: Pool Option

• Standard First Aid with CPR-C and AED from WSIB approved provider Lifesaving Society Airway Management or an equivalent oxygen therapy certification

• Aquatic Instructor Certification (Lifesaving Instructor preferred (Swim or Lifesaving))

• Advanced aquatic qualifications considered an asset

• Working knowledge relative to an aquatic and sport environment

• Past experience working in an aquatic setting

• Ability to handle the stress of an emergency situation

• Excellent public relations and customer service skills

• Experience in using computer systems and software such as Windows, Word processing, spreadsheets/databases, e-mail and Internet

• Responsible, organized and excellent time management skills

• Ability to work independently and in a team

• Strong interpersonal and communication skills

• Bilingualism – French and English (spoken, read and written) considered an asset

Police Records Check: Selected candidates will need to provide proof of a vulnerable sector police records check.