209 Jobs Found

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Québec
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package
  • Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Québec - 2.54km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
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Oct 4th, 2024 at 17:22

Security Agent Full-time Job

Securitas Canada

Security & Safety   Québec
Job Details

Securitas is currently looking for several security guards in Thurso. A security guard is responsible for the surveillance and protection of property and people. 

RESPONSABILITES

  • Conduct regular rounds to prevent incidents and respond to emergency situations
  • Control access to facilities by verifying identities and allowing or denying entry
  • Report any suspicious activity and prepare detailed reports on events that occurred during the service
  • Intervene when first aid is needed
  • Demonstrate vigilance, responsiveness, and communication skills to ensure site security 
  • Collaborate with law enforcement and response teams when needed
 
QUALIFICATIONS
  • Valid security agent license issued by the Private Security Bureau (BSP)
  • Vehicle allowing you to get to the work site
  • Good ability to manage composure while performing multiple tasks at the same time
  • Good observation and report writing skills
  • Good physical condition and ability to stand for long periods of time.
  • Previous experience in a similar role (desired but not required).
  • Available from 4PM to 8AM Monday-Friday and 24 hours Saturday-Sunday.

Security Agent

Securitas Canada
Québec - 2.54km
  Security & Safety Full-time
  20.79
Securitas is currently looking for several security guards in Thurso. A security guard is responsible for the surveillance and protection of property and people.  RESPONSABILITES C...
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Sep 25th, 2024 at 19:03

Security Agent Full-time Job

Securitas Canada

Security & Safety   Québec
Job Details

SECURITAS  is currently recruiting a security officer for a data center under construction, you have good interpersonal skills and a sense of customer service, this role is for you.  New to security? Take this chance to gain experience in a stimulating environment. Apply now and launch your career with SECURITAS!

Security agent position to fill the following shift:

  • Night shift for a total of 24 hours
  • Saturday and Sunday (11 pm – 11 am)
  • The candidate must be bilingual (French and English)
  • The exact salary is $23.50/H including bonuses

Job Requirements:

  • Valid security agent license (BSP)
  • Valid first aid certificate (CPR)
  • ASP construction 
  • Customer service skills
  • Proactive, punctual and professional
  • Ideally live in Quebec City and its surroundings

Main tasks to be accomplished:

  • Do patrol (rounds)
  • Do surveillance
  • Report incidents and complete event reports 
  • Intervene when first aid is needed
  • Be alert to any hazards in the building and report them
  • Satisfying customer demands

Security Agent

Securitas Canada
Québec - 2.54km
  Security & Safety Full-time
  23.50
SECURITAS  is currently recruiting a security officer for a data center under construction, you have good interpersonal skills and a sense of customer service, this role is for you...
Learn More
Sep 20th, 2024 at 15:05

Night Clerk Part-time Job

Loblaw Companies Limited

Sales & Retail   Québec
Job Details

Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well.  Our Clerks inspire our customers through delightful conversation and knowledge of products.

 

What you’ll do 

  • Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs

  • Maintain and stock product displays and shelves that meet company standards

  • Ensure accurate product scanning and identify inventory needs and assist with ordering

  • Setup company-directed promotions and programs

  • Keep department areas neat and ensure health and safety standards 


Who you are 

  • A team player with an attention for detail

  • Driven and able to work independently in a fast-paced environment 

  • Resourceful and courteous when resolving customer questions

  • Motivated to learn new things 

 

Experience you bring


Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety hours which may include days, evenings, and weekends

  • Able to move up to 50lbs and in constant mobility for an entire shift

320 Barkoff Street, Cap-de-la-Madeleine, QC

Night Clerk

Loblaw Companies Limited
Québec - 2.54km
  Sales & Retail Part-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet custome...
Learn More
Sep 19th, 2024 at 15:58

Cashier Full-time Job

Giant Tiger

Sales & Retail   Québec
Job Details

What You’ll Be Doing:

  • Ensures a high level of customer service at the checkouts; Accurately records customer transactions in electronic cash register, mainline and self checkouts (SCOs).
  • Replenish merchandise around the checkout area.
  • Ensuring health and safety policies and guidelines are followed.
  • Ensuring the checkout work area is kept clean and organized;

  • Ensuring Loss prevention best practices are followed;

  • Ensuring compliance of all policies when selling Tobacco and Lottery.

 

What You’ll Bring:

  • Effective communication and interpersonal skills;
  • Attention to detail.
  • Strong customer service skills.
  • Ability to work independently and as part of a team;

 

When You’ll Work:

A typical full-time schedule will consist of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly. A typical part-time schedule will be a mix of days, evenings and weekends, up to 24 hours weekly.

Physical Demands of Position:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, you can expect to:

  • Stand and/or walk.
  • Bend, twist, and squat.
  • Lift and/or move up to 18 kg (40 lbs.).
  • Perform tasks involving firm grasping.
  • Perform repetitive tasks requiring a range of hand motions.
  • Reach above shoulder height and below waist level.
  • Operate equipment, including using a ladder.

 

Keyholder Premium (If Applicable) :

Opening and closing the store on an ad hoc basis

Closing: running register reports, ensuring all areas are tidy, ensuring all Associates have completed their end of shift tasks, responsible for security of the store including locking and setting alarm

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

 

Employee Universal Accountabilities:

Ensures a high level of customer service

Ensuring health and safety policies and guidelines are followed.

Ensuring Loss prevention best practices are followed;

Ensuring compliance of all policies when selling Tobacco and Lottery.

Ensuring emergency protocols are followed.

 

Job Requisition:

JR124510

Cashier

Giant Tiger
Québec - 2.54km
  Sales & Retail Full-time
What You’ll Be Doing: Ensures a high level of customer service at the checkouts; Accurately records customer transactions in electronic cash register, mainline and self checkouts (...
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Sep 19th, 2024 at 14:44

Quality Specialist Full-time Job

Labatt Breweries Of Canada

Security & Safety   Québec
Job Details

We encourage and implement all the tools necessary for the development of each person's skills in order to constantly improve the quality of our products and the development of our future offering: classic, premium, seasonal, fine brewer, barrel-aged and wild beers.

 

Job Description:

  • Act as a quality guarantor by demonstrating proactivity and technical support for operational departments in achieving their quality performance indicators as well as quality standards and specifications for raw materials, products in progress and finished products during normal operations, new projects and various changes;
  • Establish priorities for the quality team's activities, taking into account internal priorities and those of other departments;
  • Place orders for materials to maintain inventory for the laboratory service;
  • Conduct daily and weekly departmental meetings;
  • Monitor daily, weekly and monthly performance indicators, investigate deviations through root cause analysis and establish, monitor and communicate corrective action plans;
  • Establish trend profiles and contribute to monitoring tools enabling effective response plans;
  • Lead the implementation, maintenance, audit and improvement of the use of various tools of the VPO management system and the Autonomous Teams program within his team to achieve a level of operational excellence;
  • Ensure compliance with established sampling plans;
  • Ensure compliance with established health and safety, environmental, quality and food safety standards by his team;
  • Lead health and safety routines and initiatives;
  • Manage the integration and development of the department's human resources through training, feedback, development and recovery plans and individual evaluations;
  • Ensure team cohesion and commitment and foster an inclusive and collaborative work environment;
  • Play an active role in ensuring adequate training of operators of the various controls linked to the quality system (CCP, GMP, and various monitoring);
  • Actively collaborate with other departments to implement the required quality documents;
  • Perform appropriate follow-up activities on non-conformities in partnership with quality assurance, supervisors and other members of the quality department;
  • Maintain routine for reporting analysis data, validations, and requested KPIs.
  • Manage the cleanliness of the premises and the 5S of the work areas of the quality department.

 

Requirements:

  • Bachelor's degree in Food Science and Technology, Chemistry, Biochemistry or other equivalent training and experience
  • Have a very strong interest in beer and beer processes
  • Professional proficiency in French and English, written and spoken;
  • Minimum of 2 to 3 years of relevant experience
  • Intermediate-advanced proficiency level of the Office suite;
  • Strong experience in data analysis
  • Applied knowledge in microbiology
  • Knowledge of equipment cleaning systems in the brewing industry
  • Basic knowledge of the BRC standard 
  • Knowledge of HACCP principles
  • Knowledge of LIMS system
  • Good judgment, critical thinking, organizational skills and rigor
  • Ability to work with minimal supervision and as part of a team
  • Desire to innovate and aptitude for continuous improvement of required tasks and functions
  • Ability to set priorities and work to achieve predetermined objectives (knowledge of management tools an asset)

 

Competitive Advantages :

  • Stimulating work environment with opportunities for advancement
  • Competitive remuneration
  • Social activities throughout the year.
  • 13 paid public holidays
  • Up to 10 paid sick days
  • Cases of 24 products/2 weeks

Quality Specialist

Labatt Breweries Of Canada
Québec - 2.54km
  Security & Safety Full-time
We encourage and implement all the tools necessary for the development of each person's skills in order to constantly improve the quality of our products and the development of our...
Learn More
Sep 19th, 2024 at 12:24

Ops Agent Admin Full-time Job

Federal Express Corporation Canada

Administrative Jobs   Granby
Job Details
  • Location: 207 Rue des Alouettes, St Alphonse de Granby, QC J0E 2A0, Canada

 

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

 

Preferred Qualifications:Must be bilingual French and English Doit maitriser le français et anglais

Ops Agent Admin

Federal Express Corporation Canada
Granby - 196.23km
  Administrative Jobs Full-time
Location: 207 Rue des Alouettes, St Alphonse de Granby, QC J0E 2A0, Canada   Supports station/call centre operations and management in all aspects of business and office procedures...
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Sep 16th, 2024 at 16:08

Administrative Coordinator Full-time Job

Day & Ross Inc.

Administrative Jobs   Québec
Job Details

The Administrative Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolution of reoccurring issues while delivering on assigned objectives. The purpose of this role is to support the business by looking after the administrative processes for the terminal.

How You’ll Help

  • Administrative duties including fielding telephone calls; providing assistance to outside agents and other terminals when necessary.
  • Complete inbound reports
  • Coordinate deliveries and pick up with SQC agent  / Process dock scan / process web pick up / Follow up with agent / Reply to agent requests.
  • Complete osd including return shipment to agent / follow-up with shipper / request RA / give instructions to agent.
  • Customer service (POD requests, delivery ETA requests, LMT reports, etc).
  • Update system with appointment information. Manifest and arrange appointments from agents.
  • Input pick up BOL’s and update POD’s.
  • Agent Freight: Tracking and updating system information on shipments for agent delivery.
  • Reports: POD reports – following up on PODs Make sure PODs are imaged. Follow up on appointments from agent.
  • Call customers regarding appointment change, status, issues regarding appointment. 
  • Monitor email at all times. 
  • Dispatch tasks (occasionally perform dispatch tasks to help and  dispatcher replacement when needed  (vacation , sickness)
  • Dock equipment maintenance (fork lift , pallet jacks , dock door, snow removal device ) / Contacting contractors for maintenance and repairs).
  • Tasks related to handheld support ( inventory control / Train new drivers on how to use the handheld )
  • COS / truck mate support for the terminal.
  • Other related duties as may be required. 
  • Order supplies for the terminals when necessary.

Your Skills & Experience: 

  • Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
  • Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial.  Business Management experience.
  • Communication skills – advanced.
  • Computer skills – accuracy, MS products, AS400, web based programs.
  • Attention to detail.
  • Demonstrated customer relationship skills.
  • Strong conflict resolution skills.
  • Able to work deadlines in high transactional environment.
  • Ability to champion business needs in a collaborative manner to colleagues.
  • Results focused.
  • Leadership and team building orientation; negotiation and conflict resolution skills.
  • Troubleshooting and problem solving skills, the ability to evaluate current situation, respond quickly to changing requirements, execute and escalate accordingly.
  • Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting.
  • Ability to multitask and prioritize in a deadline driven environment; appropriate sense of urgency.
  • Ability to work independently and to collaborate with others to meet customer expectations.
  • English and French.
  • Subject to a clear criminal background check prior to employment.
  • Able to work with little supervision.
  • Travel not normally required.
  • Office environment with computer work and handling of documentation.
  • Extended period sitting in a work station working on a computer and on a phone.
  • Walking and standing through the office to monitor, engage and support staff. 
  • Normally Monday to Friday, evening time hours but may be required outside of these hours.  
  • Follows all company expectations to promote a safe work environment. Perform all work safely in a fast-paced work environment. Required PPE must be worn at all times in applicable areas.

Administrative Coordinator

Day & Ross Inc.
Québec - 2.54km
  Administrative Jobs Full-time
The Administrative Coordinator is responsible for ensuring accurate and timely processing of invoices, identifying process improvements, prioritizing and contributing to the resolu...
Learn More
Sep 12th, 2024 at 14:21

Office Agent - Administration. Full-time Job

Lactalis Canada Inc

Administrative Jobs   Victoriaville
Job Details

RESPONSIBILITIES

  • Ensure replacement in the administration and logistics sectors;
  • Perform data entry into SAP software;
  • Classify documents;
  • Carry out verification of the conformity of the information entered on the various documents;
  • Forward documents to the relevant sectors;
  • Use the Microsoft Office package;
  • Any other related tasks.

REQUIRED QUALIFICATIONS

  • DEC in administrative techniques or other equivalent relevant training;
  • Proficiency in the English language;
  • Sense of priorities and ability to manage multiple tasks at the same time.

We are looking for versatile, autonomous people who are good at working in a team. In addition, they must be recognized for their concern for quality and their sense of initiative.

Are you interested in this type of challenge? Do you think you have the profile we are looking for? Send us your application!

We subscribe to the principle of equal access to employment.

Only selected candidates will be contacted.

Job Type: Full Time

Compensation: starting at $28.86 per hour

Expected hours: 34.5 per week

Benefits :

  • Paid leave
  • Discounted or Free Food
  • On-site parking

Hourly :

  • Monday to Friday
  • Day shift

Additional compensation:

  • Increased overtime

Ability to commute or relocate:

  • Victoriaville, QC G6T 1S8: Make the trip without any problems or plan a move before taking up your position (Required)

Experience:

  • Administrative experience: 1 year (Mandatory)

Job location: In person

Office Agent - Administration.

Lactalis Canada Inc
Victoriaville - 103.06km
  Administrative Jobs Full-time
  28.86
RESPONSIBILITIES Ensure replacement in the administration and logistics sectors; Perform data entry into SAP software; Classify documents; Carry out verification of the conformity...
Learn More
Sep 12th, 2024 at 13:10

Contract Administrator Full-time Job

Hatch

Administrative Jobs   Bécancour
Job Details

Hatch:  Where people are passionately engaged in the pursuit of a better world through positive change! Where we believe in exceptional ideas delivered in exceptional ways!

The Team:  We foster a team culture where everyone can be a leader, challenge the status quo and be heard. A culture where employees demonstrate entrepreneurial spirit every day! The team, a big family, focused on collaboration and collective success. Here, all doors are open and all ideas are welcome!

The role:  In addition to managing your mandates on a daily basis, you will have the opportunity to collaborate regularly with colleagues from all over the world! You will also be able to work on large-scale international projects with various multidisciplinary teams. Here, we have a role that meets your expectations. Through our different disciplines, we can assure you that your contribution will directly impact the projects and Hatch, you will be able to see this as soon as you arrive. Your career development will be at the heart of the discussions!

Your future manager:  A human, attentive and motivated leader, he is aware of the new realities of the market and recruits to form the team of tomorrow. He is always ready to contribute to the influence of each member of his team. Easy to approach, available, for him, you are a priority!

 

 

Your challenges with us!

 

  • Administer the management of construction contracts in large-scale projects in the mining and metals, infrastructure and energy sectors;
  • Responsible for change management and monitoring of contractual deliverables in compliance with deadlines;
  • Management and development of strategies for claims management;  
  • Maintain rigor in relation to the processes and tools/management system in place.
  • Be able to monitor and communicate the status of construction contracts in progress and intervene to resolve any issues that may arise with a proactive and collaborative approach.
  • Play a key role in coordinating exchanges between Clients, project management and contractors

 

Your profile:

  • 10+ years of experience in IAGC type projects in construction contract administration
  • Experience in contract writing.
  • Communication and negotiation skills, meticulous and innovative approach
  • Good command of procurement processes
  • Hold a bachelor's degree in engineering and/or a university degree in law and perform paralegal duties (an asset)
  • Experience on large-scale projects (an asset)
  • Good command of French and English
  • Be versatile, comfortable with change and able to establish effective working relationships in a dynamic environment in cohesion with colleagues, contractors and clients.
  • Be comfortable with computer tools and the Windows suite (Word, Excel, etc.)

Contract Administrator

Hatch
Bécancour - 108.37km
  Administrative Jobs Full-time
Hatch:  Where people are passionately engaged in the pursuit of a better world through positive change! Where we believe in exceptional ideas delivered in exceptional ways! The Tea...
Learn More
Sep 11th, 2024 at 14:14

Administrative Clerk Full-time Job

Labatt Breweries Of Canada

Administrative Jobs   Québec
Job Details

This position is located in the logistics department where you will support the processing of invoices, billing accruals and support in the management of our suppliers' business plans as well as various accounting tasks relating to Quebec's logistics activities.

 

Salary : $24.06 per hour

 

Responsibilities

  • Perform entry, validation and verification of supplier contracts
  • Perform supplier accounts reconciliation
  • Validation of invoices and redirection of these when they belong to another department
  • Support the logistics team in the management & payments of various suppliers
  • Request for payment exception
  • Opening tickets for bill reversal
  • Analysis and reconciliation of supplier accounts
  • Point of contact for our various suppliers for details on upcoming payments
  • Opening tickets when interface problem (Coupa & SAP)
  • PO Creation: Coupa & SAP Platform
  • Receipt of invoices on our platforms (GR) and management of open POs
  • Preparation & data entries for month-end activities
  • Filing of documents and invoices
  • Support for various tasks related to other positions in the team
  • Replacement of vacations for other clerks

 

Education/Qualifications/Experience

  • Have a DEC in administration or any other combination of equivalent training and experience.
  • Minimum of 2 years of experience in accounting or any experience in accounts payable management
  • Great ability to work under pressure and in a team.
  • Good analytical skills and willingness to direct actions towards achieving defined objectives.
  • Excellent organizational skills and rigor in the execution of work.
  • Autonomy, initiative, dynamism and good judgment.
  • Very good skills in working with Excel software.
  • A good knowledge of the SAP system would be an asset
  • Good communication skills, both oral and written, in French and English

Administrative Clerk

Labatt Breweries Of Canada
Québec - 2.54km
  Administrative Jobs Full-time
  24.06
This position is located in the logistics department where you will support the processing of invoices, billing accruals and support in the management of our suppliers' business pl...
Learn More
Sep 11th, 2024 at 13:14

VEHICLE SHIFTER Full-time Job

UPS

Transportation & Logistics   Québec
Job Details

This position performs the coupling and uncoupling of tractor trailers. He/She moves and maneuvers tractor trailer equipment into position for the tractor trailer and package handling operations. This position may include other work as directed.

Responsibilities
• Prepares work zone with suitable equipment in accordance with current guidelines.
• Assists with organizing specified set-up.
• Unloads incoming packages manually or using a machine.
• Checks the quantity and condition of delivery units.
• Scans packages using the correct equipment.
• Sorts packages according to the defined processes (UPS department, destination, etc.) then stores them in the areas provided according to categories.
• Fills out documentation or records and validates information on the appropriate media.
• Repositions vehicles according to the established dock plan.
• Cleans work environment during or after operations.
• Reports any malfunctions to the supervisor.

Qualifications
• Meets local age and operations requirements to operate a vehicle
• Knowledge of package handling principles
• High school diploma, GED, or International equivalent
• 2 years' experience driving vehicles - Preferred

Hours: 2200-0300

VEHICLE SHIFTER

UPS
Québec - 2.54km
  Transportation & Logistics Full-time
This position performs the coupling and uncoupling of tractor trailers. He/She moves and maneuvers tractor trailer equipment into position for the tractor trailer and package handl...
Learn More
Sep 6th, 2024 at 16:42

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