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The Operations Manager is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.

KEY DUTIES & RESPONSIBILITIES

For the assigned portfolio:

Portfolio Management

• Manages the operations and maintenance activities as well as annual facility programs of a portfolio of facilities.
• Responsible for ensuring facility uptime objectives are met.  Ensures the continued safe and reliable operations of the portfolio of facilities managed.
• Creates and implements annual facility management plans.
• Collaborates with relevant stakeholders and oversees the implementation of facility-related programs.
• Oversees maintenance and repair activities and performance of internal Technicians and service providers.  Ensures work is completed on time, safely and meet quality requirements.
• Ensures all relevant documentations (i.e. annual facility inspections, equipment data, project files, etc) are captured within service maintenance databases.
• Collaborates with relevant stakeholders to evaluate capital assets (i.e. equipment, etc.) and to make recommendations for maintenance, repair and replacement and inclusion within the capital budget.
• Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc.
• Collaborates with relevant stakeholders to optimize assigned portfolio and continuously create value for the client.

Service Delivery Management

• Responsible for meeting client obligations.
• Resolves problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction
• Recommends solutions and implements appropriate actions for issues
• Monitors service delivery performance against established metrics/key performance indicators.  Identifies gaps, develops and executes corrective action plans to ensure all objectives are met.
• Monitors all service requests to ensure within agreed upon scope and escalates to senior management, where required.
• Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements.

Risk Management, Emergency Preparedness and Business Continuity Planning and Execution

• Executes emergency preparedness, risk management, disaster recovery and business continuity plans
• Collaborates with relevant stakeholders on incident management-related requirements

Health, Safety, Environment & Security

• Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements.
• In collaboration with Environmental, Health, Safety and Security Team, administers vendor safety-related accreditation, training and qualification, where required.
• Organizes and facilitates health and safety-related meetings with vendors to ensure ongoing safety compliance.
• Monitors and is responsible for the safe delivery of all work performed within assigned portfolios.

Client Relationship Management

• Develops and maintains effective relationships with clients.  Ensures ongoing client satisfaction.
• Acts as the focal point of escalation for issues pertaining to facilities managed.

Budget Development & Management

• Responsible for meeting budget for assigned portfolio.
• Develops and manages budget for portfolio and project expenses.  Collaborates with Finance to ensure affordability, budget management and ongoing profitability.
• Liaises with relevant operations team members and Finance team for reports to monitor expenses.
• Reviews and approves expenditures.

Project Management

• Develops and executes project plans and related estimated costs and budget for assigned portfolio.
• Oversees project delivery.
• Liaises with relevant stakeholders to ensure projects are delivered with minimum disruptions to facilities and all relevant data are received and updated into database.

Regulatory Compliance

• Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained
• Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services.
• Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities.

People Leadership

• Responsible for employee-oriented activities including but not limited to employee engagement, development and performance management, hiring and retention, compensation recommendations
• Other duties as assigned.

KNOWLEDGE & SKILLS REQUIRED

• Community college diploma
• Minimum of 5 years of facility management work experience
• Skilled at facility operations and maintenance management
• Highly advanced proficiency with facility equipment and building systems
• Skilled at managing service delivery and meeting client obligations
• Advanced budget management abilities
• Well-developed communication, influence, persuasion and negotiation skills
• Skilled at client relationship management
• Developed people leadership skills
• Advanced vendor management abilities
• High degree of client service orientation and sense of urgency
• Skilled at delivering projects
• Skilled at emergency preparedness and business continuity planning and execution
• Possesses a sustainability mindset and seeks to incorporate sustainable practices within assigned portfolio where possible
• Expert level knowledge of health and safety requirements.  Possesses a high degree of safety mindset
• Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable.
• Maintains current knowledge of and skilled at implementing facility management services best practices.
• Expert level knowledge of current building standards, code and legislative requirements

Licenses and/or Professional Accreditation

One or more of the following – preferred, with commitment to complete one or more of the following:

• Certified Facility Manager through International Facility Management Association (IFMA)
• Certified Property Manager through Institute of Real Estate Management
• Facility Management Administrator Designation through Building Owners and Managers Institute  (BOMI)
• Real Property Administrator through Building Owners and Managers Institute  (BOMI)

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

About Us: Proudly Canadian and Independently Owned, We are Coke Canada!

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

PURPOSE OF POSITION:

Moving, marshalling and building Locomotive consists within Mechanical Shop Track Operations and delivering Locomotive to departure areas, along with fueling and cleaning the locomotives.  By applying to this job you will be put into a pool of candidates that will be used throughout the year to fill positions when they become available in this area. You will only be contacted if you are selected to move forward in the hiring process.

POSITION ACCOUNTABILITIES:

• Fuel, sand, clean yard and road locomotives, locomotive cabs and re-supply cab amenities, as required
• Test, clean and recharge locomotive toilets and toilet rooms
• Perform inspections on Yard and Road Locomotive trucks, fuel tanks, brake adjusters, MU cables, cab equipment, spark arrestor
• Inspect, change-out and perform minor repairs/adjustments, and/or replace Yard and Road Locomotive components
• Adjusting and changing of any necessary safety components, brakes, hoses, light bulbs, head lamps, seats, arm rests, sun visors, bell cartridges, water pressure caps, windshield wipers, wiper motors, side view mirrors, radios, CDUs, Locator radios, sand hoses, sand nozzles, brake travel, and change brake shoes, fire extinguishers as required
• Inspect, top-up all fluid levels, oil, water, governor oil, air compressor oil. Take oil samples, as Required
• Test all cab electrical devices, set-up cab brakes as per requirements of the train operations, test all safety devices
• Test brakes and loading including Locator qualification and ensure the Crew to crew form is filled out
• Perform required pre-departure safety inspections and run-through’s within terminals Type “D” and affect minor repairs as required
• Low voltage electrical work
• Must obtain / maintain Shop Track Operations Curriculum (STOC) and Locomotive Safety Inspection (LSI) certification.
• Other duties as required as per collective agreement

POSITION REQUIREMENTS:

• Previous mechanical experience and/or knowledge of rolling equipment preferred
• High school diploma or GED
• Commercial driver’s license ( Class 1A,3A ) preferred
• Must obtain / maintain commercial driver’s license to operate fuel/servicing truck
• Must be able to work any of three shifts including weekends and holidays
• Must be able to work outdoors in all types of weather conditions
• Must have ability to wear safety equipment and work in an environment with grease, oil and cleaning agents.

WHAT CPKC HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Annual Fitness Subsidy
• Employee Share Purchase Plan
• Part-time Studies Program 

ADDITIONAL INFORMATION: 

Medical Requirements:

Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments.   All new hires for a safety sensitive position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol and drug audit assessment. Pre-employment qualification drug test(s) are also required.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

• Criminal history check
• Drivers license Verification
• Education verification

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”. 

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualification such as a secondary (high) school graduation certificate
Experience: Candidates need an experience of 2-3 years
Cook Categories: Cook (general), Line cook, Short order cook
Cuisine Specialties: Canadian
Security and Safety: Bondable

Location: 421 Mayor Magrath Drive, Lethbridge, AB, T1J 3L3
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, Morning
Work Setting: Restaurant
Transportation/Travel Information: Public transportation is available
Work Location Information: Urban area

Physical Requirements:

To be determined

Other Requirements:

• The candidate should be able to work in a flexible environment
• The candidate should be someone who can be relied on

Responsibilities:

• The candidate should be able to train staff in preparation, cooking and handling of food
• The candidate should be able to supervise kitchen staff and helpers
• The candidate should be able to manage kitchen operations
• The candidate should be able to clean kitchen and work areas
• The candidate should be able to maintain inventory and records of food, supplies and equipment
• The candidate should be able to prepare and cook complete meals or individual dishes and foods
• The candidate should have kitchen helpers skills such as clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment

Benefits:

• The employees get to work in a well-known company
• The employees get health benefits such as Health care plan, Dental plan and Vision care benefits
• The employees get financial competitive salary and retirement benefits
• The employees get paid leaves, sick leaves and casual leaves benefits
• The employees get long-term benefits such as Group insurance benefits, Life insurance and Other benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email or a mail (along with your resume) through below mentioned details.

By Email:
[email protected]

By Mail:
421 Mayor Magrath Drive
Lethbridge, AB
T1J 3L3

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years

Location: 4608 Macleod Tr, Calgary, AB T2G 5E8 

Candidate Status:

• • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada

• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to prepare and cook complete meals or individual dishes and foods
• The candidates should be able to prepare dishes for customers with food allergies or intolerances
• The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
• The candidates should be able to inspect kitchens and food service areas, order supplies and equipment
• The candidates should be able to train staff in preparation, cooking and handling of food
• The candidates should be able to supervise kitchen staff and helpers, organize and manage buffets and banquets, manage kitchen operations
• The candidates should be able to maintain inventory and records of food, supplies and equipment, clean kitchen and work areas

Benefits:

• The candidates will get gratuities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
4608 Macleod Tr suite SW
Calgary, AB
T2G 5E8

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided

Physical Requirements:

• The candidates should excel in a fast-paced environment, meeting tight deadlines efficiently
• The candidates should be prepared for repetitive tasks and capable of handling physically demanding work with ease
• The candidates should demonstrate attention to detail, ensuring accuracy in all tasks.
• The candidates should be comfortable with bending, crouching, and kneeling as required for the job
• The candidates should be adaptable, able to transition between sitting, standing, and walking, including extended periods of standing

Other Requirements:

• The candidates should demonstrate punctuality and prioritize client focus consistently
• The candidates should exhibit dependability, reliability, and efficient interpersonal skills, while remaining flexible in their approach
• The candidates should demonstrate initiative, good judgment, and organizational skills, contributing effectively as part of a team and upholding values and ethics

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to sweep, mop, wash, and polish floors thoroughly, ensuring cleanliness and hygiene standards are met
• The candidates should be able to dust furniture meticulously, including all surfaces, to maintain a clean environment
• The candidates should be able to vacuum carpeting, area rugs, draperies, and upholstered furniture efficiently, ensuring all dirt and debris are removed
• The candidates should be able to clean, disinfect, and polish kitchen and bathroom fixtures and appliances meticulously to uphold hygiene standards
• The candidates should be able to clean and disinfect elevators, paying attention to detail and ensuring cleanliness for users’ safety
• The candidates should be able to pick up debris and empty trash containers regularly, maintaining a tidy environment
• The candidates should be able to perform light housekeeping and cleaning duties effectively and efficiently, contributing to overall cleanliness and organization

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

As our Stainless Pressure Welder, you will provide support to the department and Superintendent.

Position Overview:

• Pressure welding will involve manual welding techniques (no rigs).
• Responsible for welding, ironwork, or mechanical related tasks.
• Accurately and effectively uses various types of welding and cutting equipment.
• Responsible for safe use of equipment including forklift, skid steer loader, scissor lifts, and power tools.
• Reads and understands construction drawings, including providing accurate layout of the work and building to drawings and specifications.

Qualifications Needed:

• Must possess Stainless Steel (F5/F6) and Carbon Steel (F3/F4) tickets.
• Appropriate level of experience in welding or enrolled in an Apprenticeship Program.

• Valid driver’s license and reliable vehicle are required.

• Must be able to work a 21/7 work rotation with extended time away from home.
• Own and maintain basic trade tools.

Want to know more?  Apply through our career board.  First time applicants will need to complete a profile.  Or send your resume to [email protected]

03/29/2024

Address:

606 2nd St SE

Retail Banking Sales & Service

Part time work, 27 hours/week minimum. Candidates should be flexible to work within branch banking hour

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
• Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
• Meets customer transaction-based needs with seamless execution.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
• Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.

Are you passionate about storytelling? Are traditional storytelling styles holding you back? Do you have the courage to be creative? Then CityNews is looking for you. We have an opening for a Reporter on our CityNews Calgary team.

What you will do:

• Work with a dynamic team to produce creative stories which capture daily life in Calgary.

• Come up with original story ideas and produce original stories.

• Deliver stories which will stand out from the competition, emphasizing creativity over traditional methods.

• Your stories will be digital first, and will also deliver for all platforms (radio, TV, streaming and web)

What you will bring:

• A passion for storytelling - you know what makes a great story and know how to tell it.

• Ability to find original stories about people and issues which reflect Calgary’s exciting and diverse communities.

• Experience in shooting and editing.

• A self-starter with a can-do, solution-oriented attitude

• An understanding of multi-platform coverage, not confined by a ‘typical’ television reporter package.

• News moves fast! You must be able to multi-task and deliver for multiple, daily online and broadcast deadlines

• Because news never stops - you are prepared to work evenings and weekends.

• Valid driver’s licence and clean driving record.

Here’s what you can expect in return:

• A manager who deeply cares about your development and long-term career at Rogers

• A team that trusts and wants to win together

• Smart and accomplished colleagues who are focused on both the “what” and the “how”

• All the hardware (iPhone/Laptop) and software you need to succeed.

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 535 7th Avenue Sout West (811), Calgary, AB
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & On-Air Talent