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Administrative Assistant Full-time Job

Scotiabank

Administrative Jobs   Montréal
Job Details

Administrative Assistant, Global Banking and Markets (Bilingual) - Montreal

Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank’s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world.

 

Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. 

 

Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries! We work together to drive ambition for every future!

 

Purpose

Contributes to the overall success of Corporate and Investment Banking (CIB) team within Scotiabank’s Global Banking & Markets Division (GBM) in Canada, by providing high quality administrative support to assist in the execution of our business.  The Admin Assistant ensures all activities are in compliance with governing regulations, internal policies and procedures and will build strong partnerships across the Bank to provide support for the team.

 

What You'll Do:

  • Responsible for prioritizing workload to ensure the group’s objectives and deadlines are met. Acts as a culture carrier, monitoring adherence to policies and escalating as required
  • Establishes sound business relationships by providing courteous and efficient assistance to both internal and external clients
  • Champions a high-performance environment and contributes to an inclusive work environment
  • Assumes ad hoc projects as they arise in support of management, including the gathering and compiling of data from various sources for weekly meetings, organizing and managing logistics for client events (including venue booking), researching and tracking key client dates (AGMs, quarterly IR calls, etc.) and ensure team is assigned to attend / call-in, etc.
  • Responsible for drafting and/or reviewing communications for distribution to executive level management

 

Client Related Support

  • Calendar management:  Coordinates team schedules and arranges client meetings as requested. Coordinates logistics of meetings, including room bookings and requesting technical, audio-visual and catering support as required
  • Travel:  Arranges and coordinates travel including international travel, schedules and follows up on reservations and itineraries, Travel visas (where required), etc.
  • Expense Management: 1. Compiles receipts and prepares extensive expense reports for approval and payment, ensuring timely completion and proper client coding. 2. Prepares and submits invoices to Accounts Payable for processing. Follows up with AP regarding outstanding items.
  • Client Interactions:  Assists with maintenance of client-related data (names, titles, contact details, etc., using both Excel and Salesforce), update of client call reports, etc.
  • Client Events: Arranges and coordinates client events including but not limited to booking, planning, liaising with clients for invitations and following up
  • Client files/ materials:  Organizes, copies and maintains administrative files, correspondence and other records/materials as required.  Assists with pitch book binding if required, using in-house binding system.
  • Office phones:  Answers and screens telephone calls on a multi-line system, arranging conference calls and videoconferencing using Scotia preferred vendors

 

Business Management/ Admin Team Support

  • Assist with onboarding and offboarding of new/terminated employees, coordinating with HR, Technology and Facilities
  • Point of contact for visiting staff. Pre-registers all guests, including employees from other locations. Assumes local support including assigning office passes, desk space, room bookings, etc.
  • Acts as an alternate resource/backup for the other Administrative Assistants during lunch hours, breaks, end of day, illness and other absences, and shares in Admin Team responsibilities to support sector team and CIB business
  • Comprehends and adheres to policies implemented by the Global team; coaches and ensures CIB team has support to evidence they are in compliance with policies and procedures
  • Actively pursues effective and efficient operations of his/her respective areas, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF risk and conduct risk

 

What You'll Bring:

  • 2-5 years of experience in a related administrative role requiring significant multi-tasking – preferably in Financial Services Industry
  • Experience supporting executive level management preferred
  • Fully fluent both written and spoken in French and English
  • Strong technical skills and knowledge of MS Office 2010 (e.g. Word, Excel and PowerPoint)
  • Excellent coordination, organizational, time-management and work prioritization skills
  • Attention to detail, resourceful, and diligence in follow-up
  • Communicates clearly, articulately and succinctly in both oral and written form, with the ability to communicate to all levels within the organization
  • Flexibility, high tolerance for change and an ability to learn quickly
  • Ability to handle sensitive materials under the pressure of last minute deadlines
  • Desire to be proactive and create a positive experience for others

 

Work Arrangement:

This position is currently a hybrid role, with the expectation that you will work at least 4 days a week in the office. Please note that this is subject to change based on the needs of the business.

Administrative Assistant

Scotiabank
Montréal - 206.3km
  Administrative Jobs Full-time
Administrative Assistant, Global Banking and Markets (Bilingual) - Montreal Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business w...
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Nov 5th, 2024 at 15:59

Cashier Full-time Job

Maxi Plc.

Sales & Retail   Québec
Job Details

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

 

What you’ll do 

  • Provide great customer service
  • Scan products and process customer transactions accurately
  • Support in the delivery of company-directed promotions and programs
  • Handle cash and credit card transactions 
  • Keep the register area neat and stocked with essential supplies
  • Assist customers with general inquiries
  • Maintain a positive environment in the store

Who you are 

  • A team player with good communication skills
  • Adaptable in a fast-paced work environment
  • Resourceful and courteous when resolving inquiries
  • Motivated to learn new things and delivering great customer service

 

Experience you bring

  • Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety of hours which may include days, evenings, and weekends
  • Able to move 25lbs and remain in a stationary or standing position for entire shifts

 

7900 boul Cousineau, St-Hubert, QC

Cashier

Maxi Plc.
Québec - 88.64km
  Sales & Retail Full-time
Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.    What you’ll do  Provide great...
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Nov 5th, 2024 at 15:55

Senior Analyst, Communications Full-time Job

Saputo Diary

Marketing & Communication   Saint-Laurent
Job Details

Overview of The Role

 

As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small system enhancements to large-scale, complex SAP implementations. You coordinate the global IT operations communications portfolio and contribute to IT projects that impact people and business processes across the organization. You keep employees informed and engaged.

 

How You Will Make Contributions That Matter

 

Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, you are responsible for supporting project, program and/or organizational objectives by:

 

  • Coordinating the global IT Communications portfolio

  • Planning and executing innovative communications campaigns, including conducting in-depth audience analyses, outlining communications plans, and leveraging change management deliverables

  • Writing IT operational communications, e.g., monthly system releases, cybersecurity awareness and threats, and system outage notifications

  • Using a variety of tools and tactics to design, develop, and share project change and operational communications and gather audience feedback

  • Coordinating with translation services to develop material in our three local languages – English, French (Canada), and Spanish (Argentina)

  • Applying advanced graphic design skills and creativity to craft engaging communications

  • Applying Saputo change management methodology, tools, and templates

  • Following review and approval workflows

  • Reporting on Key Performance Indicators to project PMO and Saputo leaders

  • Identifying, monitoring, managing, and escalating risks and issues

  • Fostering relationships by connecting with, influencing, and supporting business and project team members at all levels

  • Maintaining expertise and knowledge of communications leading practice and emerging technologies

  • Seeking opportunities for innovation and efficiency and managing the continuous improvement of Saputo’s IT communications, change communications methodology, templates, and tools

 

About You

 

You are excited to contribute to a global organization that is a leader in its markets.

 

Your work experience, collaborative approach, curious mindset, and understanding of communications methods are ingredients in your recipe for delivering successful outcomes in a dynamic, fast-paced environment. You are a lifelong learner, who dives into new projects, technologies, and processes with enthusiasm. You enjoy interacting directly with colleagues and stakeholders in-person and virtually, as well as contributing to formal and informal discussions with your peers and individuals at all organizational levels. You are interested in working with a passionate team of Change Management professionals to enable business readiness and drive sustainable change.

 

As part of your duties, you will communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec, as well as in the rest of Canada, North and South America, the UK, and Australia. You are willing to travel domestically and internationally, when needed.

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, etc.) or equivalent work experience

  • Minimum five years’ experience coordinating project and/or corporate communications programs, including developing strategies and plans

  • Demonstrated knowledge of best practices and advanced competency in designing and developing compelling communications

  • Advanced written and verbal communication skills                

  • Highly organized and detail-oriented

  • Ability to create content using current communications technologies and tools, e.g., Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise 

  • Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)

  • Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment

  • French and/or Spanish language skills

 

The following are considered assets:

  • Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience

  • Demonstrated understanding of change management methodology and practices

 

We support and care for our employees and their families by providing:

  • Competitive salaries

  • A hybrid work environment with the possibility to work from home 2 days a week

  • Advantageous corporate agreements

  • Full range of group insurance benefits

  • Group retirement pension plan with employer contribution

  • Purchase option of company stocks

  • Group RRSP

  • Health and wellness program in the workplace

  • Assistance program for employees and their families

  • Saputo products at a discounted price

 

Salary Range: $76,265 - $100,100

*Salary offers will vary commensurate with experience, education, skills, and training.

Senior Analyst, Communications

Saputo Diary
Saint-Laurent - 210.33km
  Marketing & Communication Full-time
Overview of The Role   As an IT Communications Senior Analyst at Saputo, you are an integral part of the IT Change Management team, which supports a range of initiatives from small...
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Nov 5th, 2024 at 15:16

Cleaning man/woman Full-time Job

Transport Gaston Nadeau Inc.

Hospitality   Sainte-Catherine
Job Details

Overview

Languages

French

Education

  • No degree, certificate or diploma

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Benefits

Financial benefits

  • Group insurance benefits
  • Life insurance

Other benefits

  • Travel insurance

 

How to apply

By email

[email protected]

By phone

 

450-889-7237 extension 239 Between 08:30 a.m. and 04:30 p.m.

Cleaning man/woman

Transport Gaston Nadeau Inc.
Sainte-Catherine - 216.75km
  Hospitality Full-time
  18  -  20
Overview Languages French Education No degree, certificate or diploma Experience 7 months to less than 1 year On site  Work must be completed at the physical location. There is no...
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Nov 5th, 2024 at 14:48

Driver, truck Full-time Job

Transport Gaston Nadeau Inc.

Transportation & Logistics   Saint-Jean-sur-Richelieu
Job Details

Overview

Languages

French

Education

  • Secondary (high) school graduation certificate
  • or equivalent experience

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Credentials

Certificates, licences, memberships, and courses 

  • Class 1/1F/A Licence (semi trailer trucks)

Additional information

Security and safety

  • Driver's validity licence check
  • Driving record check (abstract)

Transportation/travel information

  • Drive manual transmission vehicle
  • Valid driver's licence

Work conditions and physical capabilities

  • Attention to detail

Own tools/equipment

  • Cellular phone
  • Steel-toed safety boots

Personal suitability

  • Reliability
  • Hardworking

Benefits

Financial benefits

  • As per collective agreement
  • Group insurance benefits
  • Life insurance
  • Night shift premium

 

How to apply

By email

[email protected]

By phone

 

450-889-7237 extension 225 Between 08:00 a.m. and 04:00 p.m.

Driver, truck

Transport Gaston Nadeau Inc.
Saint-Jean-sur-Richelieu - 215.95km
  Transportation & Logistics Full-time
  26.75  -  30.60
Overview Languages French Education Secondary (high) school graduation certificate or equivalent experience Experience 7 months to less than 1 year On site  Work must be completed...
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Nov 5th, 2024 at 14:45

Financial Services Analyst Full-time Job

Air Canada

Financial Services   Dorval
Job Details

We are seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada.  The Financial Services Analyst would work collaboratively with the Commercial branches, in support of the airline's business objectives and continued drive towards sustained profitability. This position reports to the Senior Financial Services Analyst - Commercial.

Responsibilities:

  • Ensure effective financial managing processes/systems and controls are developed, implemented and maintained in accordance with policies and requirements.    
  • Assist the Senior Financial Services Analyst in support of Lounges, Inflight Product, Revenue Management, & Sports/Corp Charters.
  • Issue billings on behalf of internal clients.
  • Act as the key contact person for issues relating to supplier invoices and payments.
  • Establish a positive relationship with supported branches to become "part of the team", effectively balancing financial control, advisory and support roles  
  • Assist internal clients in all financial aspects including Forecasting, KPIs and Business analytics)
  • Provide financial support and guidance to business unit managers in the development of strategies and initiatives to meet or exceed the Unit's financial goals, including revenue enhancement and/or cost reduction initiatives
  • Keep track of monthly operating expenses, producing monthly and ad hoc expense reports to improve expense and budget management
  • Participate and provide support to the analysis of the financial performance of the business unit
  • Ensure a consistently high level of quality in service provided relative to timeliness, accuracy, and user-friendly output

Qualifications

  • Undergraduate degree in Finance and/or Accounting
  • CPA designation completed/underway is a preferred asset
  • Self-starter, energetic with strong sense of initiative and creativity
  • Solid analytical skills
  • Knowledge of financial analysis techniques and accounting cycle
  • Experience/knowledge of company/airline operations is an asset
  • Well-developed Microsoft Excel skills and ability to learn financial software/applications
  • Results driven with good organization skills and ability to work under pressure
  • Excellent communication skills, oral and written
  • Excellent interpersonal skills and ability to work in a team environment
  • Ability to work independently
  • Great time management skills

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Financial Services Analyst

Air Canada
Dorval - 218.27km
  Financial Services Full-time
We are seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada.  The Financial Services Analyst would work collaborati...
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Nov 5th, 2024 at 14:22

IT Coordinator, Regional Service Delivery Full-time Job

Saputo Diary

IT & Telecoms   Saint-Laurent
Job Details

Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity across the organizations’ Saputo environment.

 

How You Will Make Contributions That Matter:

 

  • Manage support incidents & work orders in Remedy ticketing service.
  • Respect SLA’s in Remedy 
  • Be able to perform on demand computer hardware, software installations in Windows 10.  
  • Develop and maintain knowledge and technical capability across diverse and dynamic hardware, technologies, platforms and applications
  • Participate in the continues service improvement. 

 

You Are Best Suited for The Role If You Have the Following Qualifications:

  • Associate degree or College certification.
  • 1-5 years’ experience in technical customer service/remote and deskside support
  • Strong written and verbal communication skills
  • Experience in troubleshooting hardware and software in large global organization.
  • Customer service oriented with superior problem-solving abilities.
  • Knowledge of Office 365
  • Understand Microsoft Active Directory and network services associated with (TCP-IP, DNS, DHCP, etc.)
  • Virtual private network knowledge (VPN).
  • Proactive and team oriented.
  • ITIL Certification is an asset.

 

As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America. 

 

 

We support and care for our employees and their families by providing: 

 

  • Competitive salaries 
  • A hybrid work environment with the possibility to work from home 2 days a week  
  • Advantageous corporate agreements 
  • Full range of group insurance benefits 
  • Group retirement pension plan with employer contribution 
  • Purchase option of company stocks 
  • Group RRSP 
  • Health and wellness program in the workplace 
  • Assistance program for employees and their families 
  • Saputo products at a discounted price 

 

SALARY RANGE: $51,595 to $67,750

IT Coordinator, Regional Service Delivery

Saputo Diary
Saint-Laurent - 210.33km
  IT & Telecoms Full-time
  51,595  -  67,750
Provide level 2 support to end-users utilizing a range of media (including the infrastructure environment and software) to troubleshoot and resolve issues of moderate complexity ac...
Learn More
Nov 4th, 2024 at 15:08

General Repair Technician III Full-time Job

BGIS

Maintenance & Repair   Montréal
Job Details

The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

  • Provides observations about facility, facility mechanical and electrical equipment, and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

  • Performs work in accordance with established processes and practices.
  • Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
  • Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained.
  • Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems.
  • Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical, and other equipment system monitoring and inspection.
  • Operates facility mechanical and other systems
  • Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response, and all other requirements
  • Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

  • Assists in enhancing tenant and customer satisfaction and maintaining positive relations through the manner in which work is performed and services delivered.

Administration

  • Participates in and assists with facility-related projects.
  • Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices, and guidelines related to environmental, health and safety, fire protection, and any other applicable requirements. 
  • Maintains all assigned tools and arranges for repair and replacement where required
  • Submits all expenditures on a timely basis.
  • Other duties as assigned

EDUCATION, JOB-RELATED YEARS OF EXPERIENCE & QUALIFICATIONS

  • High school diploma plus trades training and/or certification or licensing.
  • Minimum 3 years' experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
  • Sound knowledge of processes and practices relating to facility operations and maintenance
  • Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment
  • Possesses a strong environmental, health, and safety mindset.
  • Strong client-service orientation along with a high sense of urgency
  • Knowledge and understanding of Building Automation Systems (BAS)
  • Knowledge and understanding of HVAC Systems 
  • Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
  • Mentoring skills required to support lower-level technician’s development
  • Must be able and willing to work shifts, be available for on-call/standby and emergency callouts as they arise
  • Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
  • Must be capable of obtaining appropriate security clearance
  • Hold a valid driver's license

Licenses and/or Professional Accreditation (one of the following bullet points)

  • Building Operator Certification or equivalent through an accredited institution required
  • Provincial HVAC or apprentice license (ex: Gasfitter I & II license refrigeration license, etc.)

General Repair Technician III

BGIS
Montréal - 206.3km
  Maintenance & Repair Full-time
The General Repair Technician III is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, pr...
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Nov 4th, 2024 at 14:25

Operations Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

 

How You’ll Help: 

  • Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
  • Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
  • Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
  • Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
  • Recognize problems and work with others towards a practical and speedy resolution. 
  • Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
  • Other related duties related as may be required. 

Your Skills and Experience: 

  • Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
  • Trained in the Transportation of Dangerous Goods 
  • WHMIS certified. 
  • 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
  • Experience leading a team of front line employees, managers, and supervisors 
  • Contributing to the development of and managing to an annual operating budget. 
  • Strong leadership skills, including the ability to get things done through others and people development. 
  • Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
  • Safety oriented 
  • Good communication skills, verbal and written 
  • Strong problem solving skills 
  • Customer oriented 
  • Ability to multi task and prioritize workload 
  • English, other languages an asset 
  • Bilingualism in English and French required for terminals located in the Province of Quebec. 

Operations Manager

Day & Ross Inc.
Québec - 88.64km
  Management Full-time
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, e...
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Nov 4th, 2024 at 13:48

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Mont-Royal
Job Details

Application Deadline:

11/14/2024

Address:

2305 chemin Rockland

Job Family Group:

Retail Banking Sales & Service

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

 

Customer Service Representative

BMO Canada
Mont-Royal - 207.62km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 11/14/2024 Address: 2305 chemin Rockland Job Family Group: Retail Banking Sales & Service   Delivers exceptional service to BMO customers and prospects. I...
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Nov 1st, 2024 at 16:50

Fruit and vegetable clerk Full-time Job

Maxi Plc.

Sales & Retail   Montréal
Job Details

Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well.  Our Clerks inspire our customers through delightful conversation and knowledge of products.

 

What you’ll do 

  • Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs

  • Maintain and stock product displays and shelves that meet company standards

  • Ensure accurate product scanning and identify inventory needs and assist with ordering

  • Setup company-directed promotions and programs

  • Keep department areas neat and ensure health and safety standards 


Who you are 

  • A team player with an attention for detail

  • Driven and able to work independently in a fast-paced environment 

  • Resourceful and courteous when resolving customer questions

  • Motivated to learn new things 

 

Experience you bring


Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety hours which may include days, evenings, and weekends

  • Able to move up to 50lbs and in constant mobility for an entire shift

 

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Fruit and vegetable clerk

Maxi Plc.
Montréal - 206.3km
  Sales & Retail Full-time
Our Store Team Members are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet custome...
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Nov 1st, 2024 at 16:45

Operations Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

 

How You’ll Help: 

  • Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
  • Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
  • Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
  • Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
  • Recognize problems and work with others towards a practical and speedy resolution. 
  • Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
  • Other related duties related as may be required. 

 

Your Skills and Experience: 

  • Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
  • Trained in the Transportation of Dangerous Goods 
  • WHMIS certified. 
  • 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
  • Experience leading a team of front line employees, managers, and supervisors 
  • Contributing to the development of and managing to an annual operating budget. 
  • Strong leadership skills, including the ability to get things done through others and people development. 
  • Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
  • Safety oriented 
  • Good communication skills, verbal and written 
  • Strong problem solving skills 
  • Customer oriented 
  • Ability to multi task and prioritize workload 
  • English, other languages an asset 
  • Bilingualism in English and French required for terminals located in the Province of Quebec. 

Operations Manager

Day & Ross Inc.
Québec - 88.64km
  Management Full-time
As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, e...
Learn More
Oct 31st, 2024 at 18:25

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