367 Jobs Found
Customer service clerk Full-time Job
Customer Service MonctonJob Details
Requirements:
Languages: Candidates must have knowledge of the Bilingual Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Word, MS Access, MS PowerPoint
Security and safety: Criminal record check, Credit check
Other Requirements:
- The candidate should be punctual, accurate, client focus, dependable, organized, initiative, flexible, reliable, and judgmental
- The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player
Candidate Status:
- Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position.
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to address customers’ complaints or concerns
- The candidates should be able to answer inquiries and provide information to customers, arrange for billing for services
- The candidates should be able to arrange for refunds and credits
- The candidates should be able to explain the type and cost of services offered
- The candidates should be able to receive and log complaints
- The candidates should be able to advise clients on advertising or sales promotion strategies
Benefits:
- The candidates will get dental plan, health care plan, disability benefits, free parking, and other various benefits as per collective agreement
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.
By email
[email protected]
In-person
10 Macnaughton Avenue
Moncton, NB
E1H 3L9
Between 09:00 AM and 03:30 AM
Include this reference number in your application
CSA_01
Customer service clerk
Capital Foodservice Ltd.
Moncton - 186.72kmCustomer Service Full-time
17
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Bilingual (EN/FR) Client Service Specialist- Remote in New Brunswick Full-time Job
Customer Service MonctonJob Details
You must reside within the province of New Brunswick. For business continuity purposes, it is required that you are located within one hour of a Scotiabank branch.
Who we are:
Our Customer Contact Centre team is the ‘heart of our operation’.
When you join our Contact Centre, you’re joining an inclusive, award-winning workplace that delivers superior customer care for our customers. In your career at Tangerine, you can expect to experience the support of a culture built around recognition and rewards, diversity and inclusion, and Tangerine’s core values of respect, integrity, passion, and accountability.
Your skills and abilities will be nurtured and supported by banking leaders, with the focus on your success and development. At Tangerine, we value diversity and what it brings to our teams and customer experiences.
You will be welcomed into our Tangerine family and have access to a large and growing Indigenous community, where you will be able to connect, share, and learn with our Indigenous team members and their allies. We also uplift voices that value intersectionality and have a variety of Employee Resource Groups to fit your lifestyle and background.
Client Service Specialist - Tangerine
As Canada’s leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.
Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!
What you will be doing:
Being a brand ambassador within our contact centre means you will be part of a team that provides award-winning service and delivers best in class banking solutions to Canadians. As a Client Service Specialist, you will engage with clients by providing exceptional support on their daily banking needs, educate them on self-service channels and proactively recommend products that meet their financial needs.
Is this role right for you? In this role you will:
-
Deliver friendly and professional service to clients through inbound, outbound and eService channels in a fast-paced environment
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Engage with clients by providing best-in-class support on their daily banking needs, and proactively recommend products that meet their financial needs.
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Educate Clients on a wide range of financial products (e.g. Chequing/Savings accounts etc.) and on self-service channels to enable Clients to serve themselves online.
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Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them.
Position Details
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Location: New Brunswick (Remote)
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Position Status: Full -Time, Permanent
-
Position Start Date: May 6th 2024
Mandatory Training:
-
Must be available for up to 9 weeks of full time paid training
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Training hours: Monday - Friday 9 AM - 5 PM AST
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The training is remote and can be completed from home
Work Schedules & Shifts:
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Flexibility in working morning, afternoon and evening shifts including weekends and statutory holidays between the hours of 7 am to 12 am (midnight).
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Regular, ongoing work schedules will be finalized with new employees before the end of training.
Remote Work: You must meet the work from home criteria, which includes but not limited to, private workspace & completion of mandatory learning
.
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
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Strong English and French oral and written communication skills.
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High curiosity to help meet clients’ needs and build solutions
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Passion for providing an exceptional client experience
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Strong problem solving and conflict resolution capabilities
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Ability to learn and adapt quickly to contact centre technology
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Strong time management and organizational skills
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Experience in retail, sales or other customer service environment is an asset
What's in it for you?
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You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
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You will have access to thousands of online and in person courses so you can shape your career growth with the support from diverse industry leaders.
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You will get our help to save for your future and to invest in your total wellbeing through our Tangerine benefits*.
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You belong here, we are equal and un-complicated. Bring your true self to work, dress codes don’t apply here.
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You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.
Bilingual (EN/FR) Client Service Specialist- Remote in New Brunswick
Tangerine Canada
Moncton - 186.72kmCustomer Service Full-time
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Fish plant labourer | LMIA Approved Full-time Job
General Category HalifaxJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Own tools/equipment: Steel-toed safety boots, Mask
Security and safety: Criminal record check
Physical Requirements:
- The candidates should be able to be physically demanding, and a repetitive tasker
- The candidates should be able to work with attention to detail
- The candidates should be able to stand, bend, crouch, and kneel for extended periods
- The candidates should be willing to for overtime
- The candidates should be able to handle weight Up to 23 kg (50 lbs)
- The candidates should be able to handle Hand-eye co-ordination
- The candidates should be able to handle heavy loads
- The candidates should be able to do manual dexterity
- The candidates should be able to work in wet/damp area, and cold/refrigerated area
Other Requirements:
- The candidate should be flexible, and reliable
- The candidates should have efficient interpersonal skills
Candidate Status:
- Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
- International Candidates who don’t have a valid Canadian work permit also can apply
Responsibilities:
- The candidates should be able to unload fish and shellfish from fishing vessels and transport them by hand or forklift truck to work area
- The candidates should be able to transport fish and shellfish to work area
- The candidates should be able to weigh fish or shellfish, record weight and pack fish in ice
- The candidates should be able to clean machines and immediate work areas
- The candidates should be able to measure and dump ingredients into hoppers of mixing and grinding machines
- The candidates should be able to sort fish according to species, weight and destination
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
[email protected]
Fish plant labourer | LMIA Approved
JK Crawlers Inc.
HalifaxGeneral Category Full-time
16.64
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Food counter attendant | LMIA Approved Full-time Job
Tourism & Restaurants TruroJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided
Location: 5215 Highway 7, Porters Lake, NS B3E 1J7
Shifts: Day, Evening, Night, Weekend, Shift, Overtime, Early Morning, Morning
Work setting: Various locations
Physical Requirements:
- The candidates should be able to work under pressure in a fast-paced environment, and a repetitive tasker
- The candidates should be able to stand for extended periods
Other Requirements:
- The candidate should be client focus, reliable
- The candidates should have excellent oral communication, efficient interpersonal skills, and be able to work as a team player
Candidate Status:
- Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
- Candidate must have legal authorized (Work Permit) to work in Canada
- If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position
Responsibilities:
-
- The candidates should be able to bring clean dishes, flatware and other items to serving areas and set tables, clear and clean tables, trays and chairs
- The candidates should be able to operate dishwashers to wash dishes, glassware and flatware, replenish condiments and other supplies at tables and serving areas, keep records of the quantities of food used
- The candidates should be able to package take-out food, portion and wrap foods, prepare, heat and finish simple food items, serve customers at counters or buffet tables
- The candidates should be able to stock refrigerators and salad bars, take customers’ orders
- The candidates should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs
- The candidates should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment, handle and store cleaning products
- The candidates should be able to receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas, remove kitchen garbage and trash
- The candidates should be able to sweep, mop, wash and polish floors, wash, peel and cut vegetables and fruit, provide customer service
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.
By email
[email protected]
Food counter attendant | LMIA Approved
Tim Hortons
Truro - 83.46kmTourism & Restaurants Full-time
14.50
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Customer Experience Associate Full-time Job
Customer Service TruroJob Details
About the role
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Nova Scotia : Bedford
Customer Experience Associate
Scotiabank
Truro - 83.46kmCustomer Service Full-time
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Sawmill worker Full-time Job
Clair Industrial Dev. Corp Ltd
General Category MonctonJob Details
Requirements:
Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualifications such as a high school, bachelor’s degree, a certificate, or a diploma
Experience: Candidates don’t need experience although having experience is an asset.
Location: 14, 2e avenue industriel, Clair, NB, E7A 2B1
Shifts: Shift
Work setting: Sawmill
Work site environment: Candidates should work in dusty area
Weight handling: Up to 13.5 kg (30 lbs)
Own tools/equipment: Candidates should have steel-toed safety boots and gloves
Work setting: Sawmill
Work site environment: Candidates should work in dusty area
Weight handling: Up to 13.5 kg (30 lbs)
Own tools/equipment: Candidates should have steel-toed safety boots and gloves
Physical Requirements:
- The candidate should be able to stand for extended periods
- The candidate should be physically strong
Responsibilities:
- The candidate should be able to feed conveyors, hoppers, saws and drying machines and also clean machines and immediate work areas
- The candidate should be able to sort, pile and transport wood productss
- The candidate should be able to assist other processing workers
Benefits:
- The employees get dental plan, disability benefits, health care plan and vision care benefits
- The employees get bonus
- The employees get Deferred Profit Sharing Plan (DPSP), group insurance benefits and life insurance
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By email:
[email protected]
By phone:
506-992-2152 extension 79 Between 08:30 AM and 04:00 PM
In person:
14, 2e avenue industriel
Clair, NB
E7A 2B1 Between 08:30 AM and 04:00 PM
Sawmill worker
Clair Industrial Dev. Corp Ltd
Moncton - 186.72kmGeneral Category Full-time
19.02
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Long Haul Truck Driver Full-time Job
Transportation & Logistics HalifaxJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience
Experience: Candidates need experience of 7 months to 1 year
Credentials (certificates, licences, memberships, courses, etc.): Candidates need driver’s License (Class 1 or A)
Documentation Knowledge: Accident or incident reports, Trip reports, Maintenance and repair reports, Inspection report (pre-trip, en-route, post-trip), Dangerous goods occurrence reports, Driver logbook and Bill of lading
Communication Systems Experience: Candidate need communication systems experience to operate GPS (Global Positioning System) and other navigation equipment
Weight Handling: Up to 23 kg (50 lbs)
Security and Safety: Driver’s validity licence check, Driving record check (abstract), Medical exam, Drug test, Criminal record check, Valid passport
Type of Trucking and Equipment: Tractor-trailer, Straight truck (4,600kg+ or 10,000lbs+ with 3+ axles), Flatbed, Tractor-trailer A train, Refrigerated
Transportation/Travel Experience: Regional, International, Provincial/territorial, Short-haul, Long-haul
Transportation/Travel Information: Willing to travel cross-border, Willing to travel for extended periods, Willing to travel overnight, Valid driver’s licence, Willing to travel internationally
Work Location Information: Remote location, Various locations
Physical Requirements:
- The candidate should be able to perform repetitive tasks
- The candidate should be able to handle heavy loads
- The candidate should be physically demanding
- The candidate should be able to pay attention to details
- The candidate should be able to sit for extended periods
- The candidate should be able to handle large workloads
- The candidate should be able to work for overtime
Other Requirements:
- The candidate should be able to address customers’ complaints or concerns
- The candidate should be able to coach colleagues on new methods or work techniques
- The candidate should have professionalism in customer service
- The candidate should have mountain driving expertise
- The candidate should have an effective interpersonal skills
- The candidate should be able to work in a flexible environment
- The candidate should be a team player
- The candidate should have an excellent oral communication skills
- The candidate should have an excellent written communication skills
- The candidate should have judgement skills
- The candidate should be someone who can be relied on
- The candidate should be able to work in an organized way
Responsibilities:
- The candidate should be able to transport and handle dangerous goods
- The candidate should be able to perform preventive maintenance
- The candidate should be able to perform emergency roadside repairs
- The candidate should be able to perform brake adjustments
- The candidate should be able to load and unload goods
- The candidate should be able to drive lighter, special purpose trucks
- The candidate should be able to receive and relay information to central dispatch
- The candidate should be able to operate and drive straight or articulated trucks to transport goods and materials
- The candidate should be able to tarp and ensure safety and security of cargo
- The candidate should be able to drive as part of a two-person team or convoy
- The candidate should be able to oversee condition of vehicle and inspect tires, lights, brakes, cold storage and other equipment
- The candidate should be able to arrange travel, related itineraries and make reservations
- The candidate should be able to obtain special permits and other documents required to transport cargo on international routes
- The candidate should be able to record cargo information, hours of service, distance travelled and fuel consumption
- The candidate should be able to perform pre-trip, en route and post-trip inspection and oversee all aspects of vehicle
Benefits:
- The employees get to work in a well-known company
- The employees get to learn various advanced techniques
- The employees get various financial and compensatory benefits
- The employees get paid leaves and vacation benefits
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with resume) through below mentioned details.
By Email:
[email protected]
Long Haul Truck Driver
Bajwa Hauling Inc
HalifaxTransportation & Logistics Full-time
24
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Security Guard Full-time Job
Security & Safety HalifaxJob Details
Requirements:
Languages: English
Education: Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates don’t need experience although having experience is an asset.
Own Tools/Equipment: Steel-toed safety boots, Cellular phone
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to pay attention to details
- The candidate should be a combination of sitting, standing, walking, standing for extended periods, and walking.
Other Requirements:
- The candidate should have effective interpersonal skills
- The candidate should be a team player
- The candidate should have excellent oral communication skills
- The candidate should have judgement skills
- The candidate should be someone who can be relied on
Responsibilities:
- The candidate should be able to produce reports
- The candidate should be able to assist clients/guests with special needs
Benefits:
- The employees get a good wages and other compensatory benefits
- The employees get valued for their professionalism, integrity, reliability and dedication.
- The employees also get some more perks such as paid leaves, vacations etc.
Company Overview:
Bourque Security Services NS is known to be working with being committed to providing superior, reliable, cost-effective service to its clients. Whether a person requires short term or long term services, Bourque Security Services NS has always been willing to negotiate an arrangement that best fits its clients’ needs.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with resume & attaching the job reference number: SD042022 and highest education details) through below mentioned details.
By Email:
[email protected]
Security Guard
Bourque Security Services NS
HalifaxSecurity & Safety Full-time
13.50 - 16
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Administrative Officer | LMIA Approved Full-time Job
Administrative Jobs HalifaxJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates must need 2 years to less than 3 years of experience.
Transportation/Travel Information: Willing to travel; Valid driver’s license
Physical Requirements:
- The candidate should be able to work in a fast-paced environment
- The candidate should be able to work under pressure
- The candidate should be able to do attention to detail
- The candidate should be able to handle a large workload
- The candidate should be able to work under tight deadlines
Other Requirements:
The candidate should be a team player
Responsibilities:
- The candidate should be able to carry out administrative activities of an establishment
- The candidate should be able to do administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation
- The candidate should be able to do oversee and co-ordinate office administrative procedures
- The candidate should be able to review, evaluate and implement new administrative procedures
- The candidate should be able to assemble data and prepare periodic and special reports, manuals, and correspondence
Benefits:
- The employees get to work in a well-known company
- The employees get to learn various advanced techniques
- The employees get to work in a natural environment
- The employees get financial benefits such as a competitive salary
Company Overview:
Canadalin Consulting Inc. represents more than 100 of Canadian and American academic institutions to promote their enrolment including primary, secondary, and post-secondary levels. We find the best program for each student by analyzing the needs and goals of international students. We also provide high-quality international education resources and services to excellent Chinese high school students to help them get secure places at the top universities in North America.
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.
By Email:
[email protected]
Administrative Officer | LMIA Approved
Canadalin Consulting Inc.
HalifaxAdministrative Jobs Full-time
22
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Customer Experience Associate Tracadie Sheila Full-time Job
Customer Service MonctonJob Details
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
Location(s): Canada : New Brunswick : Tracadie-sheila
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Customer Experience Associate Tracadie Sheila
Scotiabank
Moncton - 186.72kmCustomer Service Full-time
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Customer Service Representative - Bilingual (English and French) Full-time Job
Customer Service MonctonJob Details
Every day, thousands of Nordia representatives provide solutions and build trust with the customers of our professional partners across Canada. Are you interested in new technologies and customer service, and looking for a position that lets you work from home? An opportunity for a Customer Service Representative - Bilingual is now available on our Moncton team.
In this role, you'll provide solutions to customers of Canada's largest telecommunications company, including first-rate advice and expertise on cell phone products and services.
What we have to offer:
- Hourly wage of $18.75 after training (including a bonus of $1.00 per hour worked and a $3 bilingual bonus);
- Significant monthly incentive bonus based on performance;
- Fully paid training and coaching program;
- Full benefits package after six months, including: comprehensive insurance (medical, dental and life); enhanced RRSP participation; preferential pricing on insurance; discounts on telecommunications products and services.
Work from the comfort of your own home (equipment provided) - you can also work from our Moncton centre, depending on your preferences.
Responsibilities
In this role, you will:
- Provide direct support to clients regarding their mobile products and services;
- Increase customer satisfaction and loyalty by providing solutions adapted to the problems expressed;
- Promote complementary solutions according to customer's needs and habits.
Qualifications
- Available to work full-time in the following time slots:
- Monday to Friday, 7:00 a.m. to 12:00 a.m. EST;
- Saturday from 7:30am to 9:00pm EST;
- Sunday from 10:00 am to 8:00 pm EST.
- Reside within 100 km of the Nordia centre in Moncton;
- High-speed Internet connection of at least 25 MBPS and a secure, quiet space;
- Excellent communication and interpersonal skills;
- Ability to multi-task in a computerized environment;
- Problem-solving attitude;
- Completed high school diploma or equivalent;
- Bilingualism - you will be required to interact with both French and English speakers in Canada.
Training start date: March 25th
Why Nordia?
People are what make Nordia special. And we’re focused on hiring and retaining the best. We offer competitive compensation, a stimulating work environment, excellent benefits and great opportunities to grow. That’s why we have the highest employee loyalty and highest satisfaction in the industry. In 2018, Nordia was the first company in its industry to be recognized by Waterstone as one of Canada's Most Admired Corporate Cultures, winning again in 2021 and recertified in 2022 and 2023.
Customer Service Representative - Bilingual (English and French)
Nordia
Moncton - 186.72kmCustomer Service Full-time
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SRE Lead for DevOps Full-time Job
IT & Telecoms HalifaxJob Details
Job Summary
We are looking for an SRE lead, to manage our DevOps production services and lead efficiency, reliability and automation initiatives. This role would manage a Toronto based team to deliver DevOp services for application teams across Capital Markets. The role requires an open minded individual who is not afraid to fail fast and pivot when needed. An individual who seeks out gaps and challenges to drive efficiency not only for other application teams but also for their own team. Knowledge sharing is key in this respect. As a Lead, you will participate in transforming DevOps for Capital Markets. This role will work close with ‘client’ application development teams and ‘partner’ DevOps, Compute, Data engineering teams, within Capital Markets and across the broader Enterprise
Job Description
What is the opportunity?
We are looking for an SRE lead, to manage our DevOps production services and lead efficiency, reliability and automation initiatives. This role would manage a Toronto based team to deliver DevOp services for application teams across Capital Markets. The role requires an open minded individual who is not afraid to fail fast and pivot when needed. An individual who seeks out gaps and challenges to drive efficiency not only for other application teams but also for their own team. Knowledge sharing is key in this respect. As a Lead, you will participate in transforming DevOps for Capital Markets. This role will work close with ‘client’ application development teams and ‘partner’ DevOps, Compute, Data engineering teams, within Capital Markets and across the broader Enterprise.
What will you do?
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Manage the Production DevOps services
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Drive alignment with, and improvement of, broader Enterprise services
-
Manage a team of ~3 SRE
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Apply SRE techniques to DevOps
-
Demonstrate SRE as a concept for broader Capital Markets
-
Lead hands-on automation and elimination of manual toil
-
Track Production and SRE KPIs
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Be a stakeholder in Capital Markets DevOps roadmap development
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Coach application teams on how to leverage DevOps offerings and help drive productivity gains
-
Champion developer-experience and development best practise
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Partner on or lead new tool adoption. Recommend improvements to process
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Evolve DevOps services beyond current state for application teams
-
Become part of the DevOps leadership team
What do you need to succeed?
Must-have
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An engineer mindset and experience with production class delivery
-
Strong analytical mindset and good communication skills
-
Strong sense of ownership / drive
-
Expert in SRE approach
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Hands-on experience with DevOps CICD tools e.g. GitHub, Jenkins, Ansible, UrbanCodeDeploy
-
Hands-on Experience with Docker and/or Kubernetes
-
Hands-on Experience with Agile methodologies, e.g. Scrum, Kanban
Nice-to-have
-
Experience with ElasticSearch and Kibana
-
Experience with a public cloud technology, i.e. Azure, AWS
-
Experience building or supporting distributed applications
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
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A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
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Leaders who support your development through coaching and managing opportunities
-
Work in a dynamic, collaborative, progressive, and high-performing team
-
Opportunities to do challenging work
-
Opportunities to take on progressively greater accountabilities
-
Access to a variety of job opportunities across business and geographies
#LI-Hybrid
#LI-POST
#TECHPJ
#623738780
Job Skills
Automation Technology, DevOps, Docker (Software), ElasticSearch, GitHub, Jenkins (Software), Kubernetes, Production Services, Programming Languages, Site Reliability Engineering, Software Change Request Management, Software Engineering, Software Integration Engineering, Software Product Design, Software Product Technical Knowledge, Software Release Management, System Testing Tools
Additional Job Details
Address:
120 WESTERN PKY:BEDFORD
City:
BEDFORD
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Capital Markets
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2024-02-25
Application Deadline:
2024-03-15
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