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Our Senior Customer Experience Associates/ Solar Uniquartier/ Permanent/ Part-time 18.75h are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in French because they will serve a French-speaking clientele.

We are looking for an OHS worker to ensure compliance with health and safety regulations on site. He will ensure that contractors comply with site regulations during the execution of their work.
Having knowledge of health and safety is an asset for the position. Specific training will be provided on site. His main role will be to be informed of current and upcoming work, welcome the various contractors, supervise compliance with health and safety regulations during the execution of the work. Notify in the event of non-compliance, report relevant information to the immediate superior in detail. Documentation, analysis, research, inspection, etc. He will also be called upon to respond to various emergency calls for fire/medical/spill/dangerous situations (emergency measures training offered on site).

Working hours

• Friday (4am), Saturday (12pm, 6am-6pm), Sunday (12pm, 6am-6pm) and Monday (4am)

*** Shift start and end times to be defined for Mondays and Fridays, between 8 a.m. and 4 p.m. ***

JOB REQUIREMENTS
• Strong interpersonal skills, with the ability to interact effectively with contractors; 
• Valid first aid certificate: CPR CNESST (must have or must pass);
• ASP construction (must have or must pass);
• Knowledge of operations and safety procedures;
• Strict compliance with instructions and protocols;
• Firmness with clear and respectful speech;
• Good knowledge of Office suite software (Word, Excel, Powerpoint, Outlook) and general computer skills;
• Autonomous, resourceful and diligent; 
• Valid security agent license (BSP) is an asset.
 

#AF-Quebec

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

We are currently seeking a site lieutenant to join our dynamic security team. If you have management experience and are looking for a dynamic and rewarding environment, we want to hear from you! Apply now to become a valuable member of our team.

Distinguishing Characteristics: 

We're looking for a serious and motivated individual, who is completely passionate about security, and capable of handling both administration and training. This person should also have a deep understanding of emergency measures.

Work Schedule

• Weekday daytime schedule 
• Basic schedule from 8 AM to 4 PM (with occasional additional hours for training needs)
• Full-time position (40 hours per week)

ESSENTIAL FUNCTIONS: 

The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

• The lieutenant monitors adherence to the standard schedules of the sergeants, ensuring that day, evening, and night shifts are properly observed and adjusting the schedules as needed.

• He is responsible for drafting disciplinary reports concerning staff, documenting the necessary observations to ensure compliance with rules and maintaining a work environment that meets standards.

• The lieutenant organizes and conducts training in Emergency Measures Plans and regular training for security officers, covering day, evening, night shifts, and weekends, to ensure adequate preparation for emergency situations.

• He manages IT and administrative needs (SharePoint PDR), ensuring that documents and information are regularly updated and properly archived, facilitating access and management of necessary resources. The lieutenant is responsible for managing security personnel files, ensuring that all documents are up-to-date, complete, and compliant with administrative and regulatory requirements.

• He implements continuous improvement projects aimed at optimizing work methods and developing initiatives to enhance work quality while reducing the risk of workplace injuries.

• The lieutenant oversees the management of patrol vehicles, ensuring their proper functioning, regular maintenance, and availability for security missions.

• In the absence of the coordinator, he assumes their responsibilities, ensuring continuity of operations and effective management of tasks and ongoing emergencies.

• The lieutenant creates and maintains punch rounds, defining the routes and frequencies of checks to ensure adherence to security procedures.

• He supervises the management of external sites and responds to additional security-related requests.

• The lieutenant provides administrative support to the coordinator by assisting with document management, task coordination, and facilitating daily operations. 

QUALIFICATIONS 

• Valid security agent license (BSP)
• Valid first aid certificate (CPR)
• Valid driver's license and access to a vehicle (MANDATORY)
• Experience in team management and supervision (MANDATORY)
• Knowledge of security operations and procedures. 
• Strong interpersonal skills, with the ability to interact effectively with clients at various social levels and in diverse cultures.
• Ability to provide positive direction and motivate performance. 
• Availability for weekend shifts.
• Flexibility for training different shifts.
• Good computer skills

* For readability purposes, the masculine form is used in this job description to refer to all genders.

#AF-Quebec

Summary of functions:

You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment.

Available salary: $23.75

Evening premium of $1.25/h and night premium of $1.75/h

During the summer,  we guarantee 40 hours per week.
We offer a permanent part-time position, 24 hours/week.

Schedule varies according to our needs.

We support and care for our employees and their families by offering:

• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Possibility of contributing to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role means:
Your days within the team will look like:
Performing operational tasks such as molding, unmolding and turning cheeses;
Ensuring the cleaning and sanitation of equipment;
Any other tasks relevant to cheese production;

The qualifications sought are:
This position is for you if:
You are physically able to stand for long periods and perform repetitive movements
You are able to work in a temperate and/or refrigerated environment
You already have experience in the manufacturing or warehouse sector, it is even better, but not mandatory
You are a quick learner and you are responsible
You work in a team and communicating with your colleagues is easy for you
If this description sounds like you, join us and apply here.

Summary of duties:
Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines.

Please note that there are two salary increases in the first year.

Available salary: $37.05

Evening premium of $1.25/h and night premium of $1.75/h

Schedule: night 3.2.2.3.

We support and care for our employees and their families by offering:

• Vacation upon hiring;
• Generous and comprehensive group insurance;
• Group pension plan with employer contribution;
• Telemedicine and assistance program for employees and their families;
• Share capital with employer contribution;
• Generous allowance for parental leave;
• Paid leave; sick leave, mobile leave and volunteer leave;
• Possibility of contributing to group RRSPs and TFSAs
• Training and development programs;
• Activities organized for employees and their families;
• Special discounts on our products;

Contributing in this role is:
• Carrying out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of equipment on the various production lines;
• Carrying out work according to established priorities, the availability of equipment and required materials;
• Facilitating compliance with deadlines and the efficiency of the production and packaging of dairy products;
• Communicating the progress of work and projects to the people concerned;
• Carrying out inspection and preventive maintenance of equipment;
• Resolving and repairing equipment in breakdown situations to ensure that production objectives are met;
• Providing training to plant employees, as needed;
• Working with external companies to complete projects;
• Carrying out electrical installations;
• Carrying out breakdown analyses and suggesting measures to improve process efficiency;
• Sanitary welding (TIG);
• Ensuring that planned work is carried out according to deadlines and performing all other related tasks.

The qualifications sought are:
• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, automation, etc.);
• Possess a certificate in electricity (license C) (an asset);
• Training and experience with PLC (an asset);
Mastery of common computer tools;
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills.

The incumbent will be responsible for supervising employees in the production department to ensure compliance and quality of production processes. Family spirit, loyalty and passion are the foundations of our approach, and teamwork, continuous improvement and quality are at the heart of all our initiatives.

Available schedule: Variable schedule - Day and evening availability

Salary: $76,265 to $100,100 ****Salary offers may vary based on experience, education, skills and training.****

We support and care for our employees and their families by offering:

• Vacation upon hiring;

• Generous and comprehensive group insurance;

• Group pension plan with employer contribution;

• Telemedicine and assistance program for employees and their families;

• Share capital with employer contribution;

• Generous allowance for parental leave;

• Paid leave; sickness, mobile and volunteer leave;

• Possibility of contributing to group RRSPs and TFSAs;

• Training and development programs;

• Saputo Flex Program, flexible work environment (schedule/location/leave) according to operational needs;

• Activities organized for employees and their families;

• Special discounts on our products;

Contributing in this role means:

• Supervise a team of approximately 25 employees and ensure their development;

• Lead, train, support and guide employees through daily production activities;

• Ensure the efficiency of production and packaging; 

• Ensure and encourage good working methods and communicate avenues for improvement;

• Optimize the use of various resources to ensure the smooth running of production operations while ensuring that the needs of internal and external customers are met;

• Ensure all reports are completed as required;

• Use various reports to monitor production efficiency and communicate information to employees;

• Work to maintain food safety and HACCP standards;

• Communicate and ensure the application of health and safety policies, procedures and regulations by ensuring that tasks and actions are carried out in accordance with the safety rules established by the organization;

• Work in collaboration with the maintenance department to maximize equipment efficiency;

• Any other related tasks.

The qualifications sought are:

• Strong interest in personnel management and coaching;

• Good vision of opportunities for improvement in work organization;

• Have a college or university education in a relevant field (food technology);

• Have a minimum of 3 years of experience in a supervisory position;

• Experience in a supervisory position in an industrial environment (an asset);

• Knowledge of cleaning and sanitation of production equipment (an asset);

• Demonstrate autonomy and cooperation;

• Possess good leadership and communication skills;

• Ease of analysis and problem solving; 

• Good knowledge of the Microsoft Office 365 suite and ease in information technologies and systems.

Our outside sales employees remain the driving force behind our profitability. They build lasting relationships with their customers and are dedicated to ensuring that every customer is satisfied with every aspect of our service.

What are the benefits for you?

• Uncapped commission with a competitive base salary and generous car allowance
• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do 

• The External Sales Representative is responsible for growing sales to achieve branch and corporate objectives.
• Maintain and optimize strong relationships with current customers, while developing the potential of new customers by offering effective professional solutions.
• Provide quotes, technical assistance, documentation, and other forms of support or materials to customers.
• Assume responsibility for developing new sales by examining market opportunities and the needs of potential customers, while customizing products and services, and providing solutions to these customers.
• Participate in establishing branch sales objectives and assume responsibility for achieving sales results (revenue, gross margin, account objectives and monthly sales quotas).
• Advise branches on competitive pricing to achieve expected margins while ensuring flexibility in acquiring large volumes of accounts or new customer accounts.
• Proactively communicate with branch management on all aspects of customer partnerships, ensuring that customer and branch expectations are met consistently, in accordance with contract terms, and that any issues are resolved immediately.
• Work collaboratively with branch employees while providing feedback and recommendations on new products, services and market conditions to customers and branch management.
• Attend trade shows, trainings and related product meetings as appropriate.

What you will bring

• Minimum of five (5) years of experience in a similar role with proven track record in profitable sales or cold calling, preferably in the wholesale distribution industry of plumbing and HVAC/R products
• Ability to meet and exceed expectations for quotas and sales goals
• Excellent deadline management and entrepreneurial spirit
• Strong ability to work independently to effectively manage assigned territory and accounts
• Proven ability to build and maintain strong relationships
• Proven initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills in prioritizing and multitasking

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

The Inside Sales Representative is in direct contact with customers and all salespeople. He is responsible for responding to customers, preparing quotes and taking orders by phone, fax or email.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do

• To inform customers and promote our products according to their needs by providing them with the necessary technical information on plumbing products
• Respond to customers, take telephone orders and enter orders into the computer system;
• Prepare bids and calls for tender;
• Align with the pricing structure and/or promotions in effect and work in collaboration with the external sales team;
• Build and maintain good business relationships with customers;
• Achieve the targets and objectives determined by Management;
• Maintain and expand your customer network;
• Work in concert with other branch members and external representatives to maintain a high level of customer satisfaction;
• Other related tasks as required;
   

What you will bring

• 2 to 5 years of relevant experience in a related field;
• Comfortable with computer software including the Office suite (Outlook, Excel, etc.);
• DEP in plumbing/heating or DEC in building mechanics (an asset);
• Good knowledge of plumbing products;
• Demonstrate initiative, autonomy, dynamism and interpersonal skills;
• Ability to negotiate with customers and deal with bid closing deadlines;
• Strong customer service skills;
• Bilingualism (an asset) to communicate with internal partners across Canada

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.