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The Project Administrator is accountable for the delivery of project sub-components and non-technical projects.

KEY DUTIES & RESPONSIBILITIES 

For the assigned non-technical projects and project sub-components:

·       Supports the delivery of projects through effective coordination and delivery of assigned sub components within overall projects.

·       Assists in the preparation and execution of vendor proposal requests, bid calls, and contract preparation / award.

·       Delivers non-technical projects (i.e. furniture installation, furniture reconfiguration, office space construction, office painting and re-carpeting, etc.).

·       Researches and liaises with vendors to obtain quotes. Provides recommendation on preferred vendor.

·       Develops cost estimates for assigned non-technical projects.

·       Determines and prepares resource requirements.

·       Develops schedules and monitors progress against timelines. 

·       Develops and maintains effective relationships with vendors.  Monitors work progress to ensure completion.

·       Ensures assigned project sub-components and non-technical projects are delivered on-time, within scope, budget and requirements, and complies with all regulatory, environmental, health and safety requirements.

Client Relationship Management

·       Develops and maintains effective relationships with clients. 

·       Accountable for resolving issues, managing client expectations, and ensuring client satisfaction.

·       Escalates issues as needed.

Project Administration

·       May perform project administration duties.

KNOWLEDGE & SKILLS

·       3 to 5 years of project administration work experience or administrative work experience with a Community college diploma or equivalent training.

·       Administrative, coordination and organizational skills – administrative and organizational skills along with related administrative and coordination work experience.

·       Project coordination – project coordination abilities along with proven experience in coordinating the end-to-end delivery of project sub-components.

·       Non-technical project delivery – proven ability to deliver non-technical projects.

·       Proposal and Contracts – Familiar with industry vendor acquisition practices and contract forms and preparation.

·       Cost estimation – proven ability and experience in preparing cost estimates.

·       Project scheduling – proven ability and experience in creating project schedules and determining resource requirements.

·       Vendor coordination – proven ability and experience in coordinating vendor work and ensuring work completion.

·       Communication –effective communication and influencing skills.

·       Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications. 

Licenses and/or Professional Accreditation

§  Demonstrates an interest in pursuing Project Management Institute Accreditation.

10/19/2024

Address:

509 Bayfield Street, Unit J16

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $43,500.00

Salaried

• Location: 1 Big Bay Point Road, Barrie, ON L4N 8M5, Canada

Supports station/call centre operations and management in all aspects of business and office procedures including liaison with internal and external customers, suppliers and employees. Co-ordinates all administrative aspects of the station/call centre and directly assists senior manager in achievement of departmental goals.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/educational equivalent with secretarial courses or business college training preferred.

Two (2) years experience in a customer contact environment of which one (1) year is in a secretarial/administrative role.

Standard level MS Excel, Word. PowerPoint is preferred.

Good communication (verbal/written), interpersonal and organizational skills required.

Preferred Qualifications:Shift: Monday to Friday: 8 am to 1 pm

Additional Details:Barrie Part Time Ops Agent Admin

Position Summary:
This part-time seasonal position assists UPS Package Drivers with deliveries and pick-ups of UPS packages at UPS drop boxes and customer locations in and around Mississauga/ East Hwy 10 Burnhamthorpe Rd Area. This role involves performing physical work in a fast-paced environment including continual lifting, lowering and carrying packages. This position ensures the best customer service through efficiency and dedication.

*NO DRIVING REQUIRED*

Job type(s): Part-time, Seasonal
Work Location: Mississauga ON (L4Z, L4W, L5P, L5T, L5S, L4T, L4V- Postal Code Area)

Workdays: Monday through Friday (All five days of the week)

Shift Start:  Start time will vary between 10:30 AM - 3:00 PM.  Depending on operational needsstart times & finish times may vary.  Flexibility required

Pay rate: $17.30/hr.

** APPLICANTS MUST BE ABLE TO WORK UP TO 25 HOURS PER WEEK**

Responsibilities:

• Meet UPS driver at the assigned local meet point
• Deliver and pick up UPS packages efficiently and effectively
• Learn and properly execute UPS package handling/delivery methods

Requirements:

• 3 to 5 hours a day, start times & finish times may vary depending on operational needs. Flexibility required
• Must be able to lift up to 70 lbs. (32 kg) unassisted
• Strong customer service skills
• Employees must wear a company-provided vest, black pants, and dark brown or black boots
• Must be able to work outside in all weather conditions
• Must be able to deliver packages by means of walking
• Work hours may vary depending on the work volume

Compensation & Benefits:

• Hourly pay rate: $17.30/hr.
• Weekly pay
• Paid training
• Work locally in neighborhoods/areas around your home
• Immediate access to 'UPS Employee Discount' program upon hire
• Opportunities for advancement within a Fortune 50 company

This is Unionized role and monthly union deductions will apply

Note: The duration of the contract is until the end of December 2024 with a possibility of extension depending on the work volume

CLOSING DATE:  October 7, 2024

AREA OF RESPONSIBILITY:

Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.

• Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
• Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
• Responds to non-emergency general inquiry calls and redirects if appropriate;
• Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
• Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
• Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
• Performs system tests, maintains accurate records and other communication functions as required;
• Performs other similar and related duties as assigned.

SELECTION CRITERIA:

EDUCATION & REQUIRED EXPERIENCE:

• Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
• Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;

OTHER SKILLS AND ASSETS:

• Demonstrated communication skills, both written and verbal;
• Demonstrated ability to speak clearly and precisely while under stressful situations;
• Demonstrated ability to work independently and within a team environment;
• Demonstrated customer service and public relations skills;
• Demonstrated reliability;
• Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
• Proficiency with Microsoft Office Suite;
• Ability to handle sensitive and confidential information;
• Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
• Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
• Must be able to work variable hours including nights, weekends and holidays as scheduled.

PREFERRED QUALIFICATIONS:

• Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
• Good knowledge of streets, fire station locations and Peel Region geography is an asset.

 LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

The HR Compliance Manager will report to the Director, HR Compliance, and will work in a fast-paced, agile environment, working with the organization and their teams. This role will be part of a diverse team of compliance professionals responsible for investigating primarily on Violence, Harassment and Discrimination concerns thoroughly and expeditiously in a fair, unbiased, and consistent manner, and will collaborate with Legal, Finance & HR functions across Loblaw Companies to protect the organization.

We welcome candidates from across Canada (relocation is not required). The role requires travel occasionally and occasional meetings at Loblaw Head Office in Brampton, Ontario.

What You will Do:

• Collaborate and advise on a spectrum of HR Compliance issues and projects across Canada;

• Investigate critical HR and Employee Relations issues, primarily related to our Violence, Harassment and Discrimination Policy, including transcribing cases into the Integrity Action Line, conducting interviews with the complainant, respondent & witnesses ; interpreting data from various internal systems; case adjudication; proposing remedial action based on investigation findings; production of completed investigation documentation;

• Close collaboration with Labour Relations and HR business partners to ensure adherence to policies and practices;

• Partner with Legal, Finance, Compliance and other departments on a ad-hoc basis;

• Independently lead assigned casework, bringing Integrity Action Line cases to closure within the required timeframe;

• Work reactively on critical employee relations matters that typically can only be successfully completed with limited time.

• Conduct regular training sessions for employees & managers regarding legal obligations.

• Compile accurate reports/metrics reflecting status of cases and provide insight into gaps/trends for continuous improvement.

What You will Need:

• The ideal candidate holds a university degree in Human Resources or a professional Internal Audit and/or Risk Management designation or related studies;

• 3-4 years combined Human Resources, Labor Relations, investigative, Asset Protection or Legal experience;

• Strong self-awareness and ability to manage own emotions effectively in challenging situations;

• Strong written and oral communication skills in English with an emphasis on verbal reasoning, resolution of issues and listening skills;

• English communication skills are essential for this role. Fluency in French is a valuable asset.

• Excellent time-management skills to balance projects and crisis-response;

• Interest for Employee Relations, Labor Relations, investigations and labor/employment law;

• Experience in conducting investigative fieldwork, including complainant, witness, and target employee interviews, investigative data and production of investigative documentation;

• A detail oriented, proactive and results oriented style with proven success in working on projects and project team;

• Models our values and Blue Culture principles and is authentic, builds trust and makes connections;

• Demonstrates strong organizational skills and a commitment to confidentiality in managing sensitive documents.

• Proven analytical abilities, quality and detail oriented with strong problem-solving skills; Proficient with MS Suite with analytic skills allowing us to build a compelling story, backed by data, that enables recommendations.

1 Presidents Choice Circle, Brampton, ON

Please Note:
Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Why is this role important:
The Customer Service Representative works with our Supply Chain partners and our store retailers to ensure inquiries on store credits are investigated and resolved with a customer centric solution at the heart of what you do. Your role is to manage requests from our retailers and coordinate store returns to the appropriate distribution centre. If you enjoy helping people, having a direct impact on the success of our store network and are passionate about supply chain consider applying! 

What you'll do: 

• Respond to customer inquiries on store credits (shorts, overages, damages, returns, mispicks, etc.) 

• Support supply chain partners and stores through phone and email to understand, investigate and determine root causes of store claims 

• Build relationships with distribution centers, business units and store partners to complete credit investigations; process credits and communicate results to stores and impacted departments 

• Use SAP to receive and input credit data from stores, bringing to bear company policies to guide decisions 

• Generate daily and weekly summary reports for analysis 

• Apply policies and procedures to each claim while processing credit requests 

• Prioritize workload to deliver timely service on credit requests, returns and retail services. 

• Commitment to promoting a workplace of inclusiveness and belonging

What you bring: 

• Bilingual in French and English (written and verbal communication) 

• Previous experience within a Call Centre environment or comfort to learn 

• Experience working within a Distribution or Retail environment or comfort to learn 

• Experience with SAP, Manhattan WMS, JDA TMS & Microsoft Office applications or comfort learning how to use 

• Communication and customer service skills with a focus on putting the customer first using our CORE Values – Care, Ownership, Respect and Excellence 

• Detail oriented with time management skills and ability to work through change. 

• Ability to prioritize workload, work well independently and collaboratively with people to find solutions. 

• Potential opportunity to flexible work week including Saturday (6:30am – 2:30pm)

1 Presidents Choice Circle, Brampton, ON

Location: Brampton, ON, CA, L6T 5M1

Classification: BT OPSEU 200
Salary/Rate of pay: 23.01

Application deadline: 2024-09-27 

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

CLOSING DATE:  October 2, 2024

AREA OF RESPONSIBILITY:

Reporting to the Manager, Fleet, this role provides supervisory leadership to the Fleet Maintenance staff to ensure that maintenance products and services are provided to City user departments, enabling the functional and efficient use of fleet vehicles and equipment.

• Supervise Fleet Services maintenance staff which includes both salaried and unionized positions (mechanics, trades people and apprentices) and outside contractors. As functional supervisor, provide direction and guidance to the Mechanical Forepersons. Establish performance objectives, work assignments, and motivate staff through daily coaching, mentoring and guidance. Ensure a safe, functional and efficient work environment for staff. Accountable for adherence to City policies, legislative requirements and collective agreements. Provide consistent leadership with respect to practices, expectations and a positive working environment fostering development of all staff. Establishes appropriate policies and procedures for the section and ensures these are updated and changed as required to meet service plans and strategic goals. Fosters positive labour relations. Partners with internal and external stakeholders to develop solution based practices and procedures that enhance service delivery. Provides advice to the management on workforce planning, training needs, and compliance initiatives.
• Administer Fleet Services programs related to scheduling of seasonal maintenance, repairs and modifications, replacements and parts purchases. Implement changes to comply with new regulations and policies – both internal City changes and external from government regulators. Maintain fleet communication system (2 way radios).
• Financial accountabilities. Prepare and monitor the operating budget for own area, and contribute to the overall departmental budgeting process. Review parts purchased and sources of supply for the Stores section. Authorize all purchases and approve invoices for payment. Prepare requisitions for various products and services and review tenders or quotes to recommend purchase. Oversee semi-annual physical inventories in the Fleet Stores area.
• Continuous improvement. Respond to user requests for changes and modifications and recommend solutions for optimum asset management. Prepare reports and make recommendations regarding equipment efficiencies and conditions. Investigate best practices and take a proactive approach to ensure that City maintenance programs meet the demands of a changing work environment and provide the most cost-effective solutions. Develop and implement initiatives to improve processes, work environment and culture

 SELECTION CRITERIA:

• Post-secondary diploma or degree in Business Administration, Maintenance Management, Human Resources, Labour Relations or the equivalent experience and education.
• 3 to 5 years fleet experience, with 2 or more years supervisory experience, preferably in a unionized environment
• Strong leadership skills for managing staff
• Knowledgeable in applicable legislation, i.e. Occupational Health & Safety Act, Highway Traffic Act, Employment Standards Act etc.
• Ability to meet deadlines and to prioritize and coordinate work of staff
• Demonstrated interpersonal skills to provide staff direction and customer service
• Computer proficiency in Microsoft Office and PeopleSoft, or similar programs.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience, training will be provided
Area of specialization: Industrial, commercial, and institutional, residential

Shifts: Day, Evening, Night, Weekend, Shift, Overtime, On Call, Flexible Hours, Early Morning, Morning
Transportation information: Own transportation, public transportation is available
Work setting: Staff accommodation provided, willing to relocate, remote location, various locations, rural area

Physical Requirements:

• The candidates should be comfortable working outdoors, able to work at heights, and capable of working underground
• The candidates should be able to work in noisy environments, dusty conditions, and hot environments
• The candidates should be able to handle weights up to 13.5 kg (30 lbs)

Other Requirements:

• The candidates should prioritize client focus, demonstrate flexibility, exhibit reliability, and be team players

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to load, unload, and transport construction materials, clean and lubricate cranes, and assist in framing houses, erecting walls, and building roofs

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

What you’ll do

The Fire Safety Consultant is responsible for ensuring CTC's fire prevention, preparedness, contingency planning, training, emergency management and investigations meet or exceed industry standards. The Fire Safety Consultant will take a key role coaching, counseling, and directing efforts to preserve life safety with a focus on legislative compliance.

This position will work closely with the operations teams to keep evacuation plans up to date, continuously evaluating and improving preparedness. The successful candidate will also act as a subject matter expert for all projects being implemented that have an impact on life safety, emergency management, fire prevention, detection, response, and investigation.  The successful candidate will work directly with internal and external technical disciplines to ensure all systems and processes are maintained according to industry standards. The consultant will work in a team environment, alongside the safety, security, operations, and maintenance teams.

• Exemplify a passion for safety, act as the subject matter expert and provide sound guidance to our internal stakeholders

• Emergency and Alternative Measures Planning

• Conduct Fire Code/Building Egress compliance reviews and audits

• Foster a culture of safety and preparedness

• Work with the internal training department, Joint Health and Safety Committees and other internal stakeholders to design, coordinate, and facilitate fire safety training, drills, and exercises. Review all third-party Life Safety System inspection reports and ensure action plans to resolve any issues are implemented in a timely manner

• Monitor third party inspections and advise the site maintenance manager of non-conformances

• Provide internal consultation as the subject matter expert associated to the discipline

• Act as the liaison with external emergency services and emergency management partners

• In coordination with site JHSC’s and operations management, manage all Evacuation drill planning, execution, and measurement

• Audit fire plan/life safety system maintenance conformance

• Authorized approver for all life safety system modifications including system shutdown and impairment

• Conduct Fire Safety related risk assessments and audits

• On call and after-hours resource for all Fire system events requiring escalation

• Attend all site meetings involving the Authorities Having Jurisdiction (AHJ)

• Investigate and analyze the cause of fire alarms and trouble, events and conditions and perform root cause and gap analysis, validate that the corrective actions are acceptable, closed and addressed within an appropriate timeframe with all stakeholders

• In conjunction with the internal training department, prepare training plans for fire prevention awareness, the use of fire extinguishers and evacuation

• Demonstrate leadership and initiative in the development of fire protection projects and action plans

• Manage and report on nonconformities and incidents. Actively participate in project requirements meetings

What you bring

• 2+ years of related work experience

• University/College degree or diploma related to Fire Protection and Fire Prevention

• Certified Fire Protection Specialist (CFPS), Certified Engineering Technologist (CET) or similar designation is an asset

• Familiarity and formal training in emergency preparedness or like disciplines

• Knowledge of fire protection and life safety including familiarity with building/fire/life safety codes, standards, and best practices

• Working knowledge of fire prevention, fire codes, building codes and associated standards

• Technically oriented; good analytical and organizational skills; attention to detail; able to complete tasks and projects in established timelines.

• Self-starter that exhibits a high level of initiative and resourcefulness

• An individual with high standards who holds themselves accountable and is result-driven

• Confident and able to speak to large groups and train others

• Versatile and able to manage varying workloads and competing priorities

• Experience working in industrial buildings and on technical engineering projects is an asset

• Experience with Excel, MSWord, PowerPoint 

• Driver licence and vehicle required

Hybrid 

We value flexibility. We have adopted a hybrid work model whereby employees use a combination of working in office and virtually in service of outcomes. Each leader is empowered to decide what work is best achieved in person based on the unique needs of their team.