4255 Jobs Found
Client Service Agent Full-time Job
Customer Service OttawaJob Details
Requisition ID: 15910
Department: Finance and Corporate Services Dept.
Service: Service Ottawa
Branch: Call Centre Services Branch
Employment Type: Mutiple Casual Positions
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $32.502- $38.027 per hour (2024 rates of pay)
Location: City Hall,110 Laurier Avenue West
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 31/07/2025
*Applications received will be used to staff current and on-going requirements for 12 months
JOB SUMMARY
ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence.
In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested. Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Post-secondary education and/or training related to Customer Services is an asset
Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations
KNOWLEDGE
- Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
- Customer Service practices and strategies to resolving customer related complaints
- Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
- General office equipment
- Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Knowledge of City of Ottawa organizational structure, services and personnel is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
- Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
- Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
- Organize, multi-task and prioritize work
- Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
- Work independently and in a team setting
- Possess an excellent attendance record
- Punctual, reliable and dependable
- Flexible and adaptable to deal with varying situations
- Strong listening/comprehension skills
- Strong organizational skills
- Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.
- The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- This position requires the successful candidate to use their own transportation.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Client Service Agent
City Of Ottawa
Ottawa - 14.26kmCustomer Service Full-time
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Production Attendant I (student) Part-time Job
General Category Saint-RémiJob Details
Summary of functions:
You will discover a stimulating work environment that promotes your professional growth in a clean and safe environment.
Available salary: $23.75
Evening premium of $1.25/h and night premium of $1.75/h
During the summer, we guarantee 40 hours per week.
We offer a permanent part-time position, 24 hours/week.
Schedule varies according to our needs.
We support and care for our employees and their families by offering:
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Possibility of contributing to group RRSPs and TFSAs
- Training and development programs;
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role means:
Your days within the team will look like:
Performing operational tasks such as molding, unmolding and turning cheeses;
Ensuring the cleaning and sanitation of equipment;
Any other tasks relevant to cheese production;
The qualifications sought are:
This position is for you if:
You are physically able to stand for long periods and perform repetitive movements
You are able to work in a temperate and/or refrigerated environment
You already have experience in the manufacturing or warehouse sector, it is even better, but not mandatory
You are a quick learner and you are responsible
You work in a team and communicating with your colleagues is easy for you
If this description sounds like you, join us and apply here.
This year, Saputo is celebrating 70 years of passion and craftsmanship!
Production Attendant I (student)
Saputo Diary
Saint-Rémi - 172.92kmGeneral Category Part-time
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Specialized operator, production Part-time Job
Sales & Retail MontréalJob Details
We are looking for dynamic and motivated students to join our team this summer. This position offers an excellent opportunity to develop professional skills while working in a friendly and stimulating environment.
The position holder will be responsible for efficiently operating the whey production equipment.
Schedule: rotating and variable from 12h.
Salary: We offer a salary of $29.25/h with evening (+$1.25/h) and night (+$1.75/h) premiums upon hiring.
Important: Hiring must take place before the summer to allow time to train new employees.
Contributing in this role means:
- Participate in whey packaging and production operations;
- Ensure the reception of whey and milk;
- Take samples and ensure product quality;
- Complete the various reports;
- Carry out washing of equipment and premises (CIP and manual);
- Perform any other related tasks.
The qualifications sought are:
- Have work experience in a similar position (asset);
- Flexibility and availability regarding work schedule;
- Be versatile and able to learn quickly.
- Be proactive and manage priorities well;
- Have good physical work skills;
- Demonstrate good communication skills and promote teamwork.
We support and care for our employees and their families by offering:
- Competitive salaries
- Advantageous corporate discounts
- A complete range of group insurance
- A group pension plan with employer participation
- A staff participation scheme in share capital
- A group RRSP
- A Health and Well-being at Work program
- An employee and family assistance program
- Special rates on our products
This year, Saputo is celebrating 70 years of passion and craftsmanship!
Specialized operator, production
Saputo Diary
Montréal - 176.08kmSales & Retail Part-time
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Campus Security Director Full-time Job
Security & Safety DonnaconaJob Details
Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.
Campus Security Director
Securitas Canada
Donnacona - 351.37kmSecurity & Safety Full-time
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Customer Service Advisor (Part-time) - DuProprio Full-time Job
Customer Service MontréalJob Details
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day look like?
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Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;
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Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.
What do you need to be a Customer Service Advisor ?
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For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.);
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For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);
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A passion for customer service, because for you, it’s important to make a difference;
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An approach based on listening and understanding customer needs ;
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Interpersonal skills ;
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A proactive and empathetic attitude to support clients in their sales project;
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Some customer service experience, at least enough to know you like it;
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Great ease with computers;
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The ability to travel to the Charny or Montreal office. (Details about our hybrid work model will be presented to you during the recruitment process).
Benefits that make a real difference
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An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;
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Recognition of relevant years of experience;
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The support of a team of senior advisors and colleagues to help you;
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A bonus system to highlight and reward your work;
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Paid floating leave days as soon as you start your job ;
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Access to an employee and family assistance program (PAEF );
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A telemedicine service ;
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An annual allowance of $200 for your sports and cultural activities;
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A day of paid leave when you move and for volunteering;
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Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.
And we don't stop there, because we really care about you:
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An integration process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and your personal growth;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBDP
#LI-Hybrid
Customer Service Advisor (Part-time) - DuProprio
EspaceProprio
Montréal - 176.08kmCustomer Service Full-time
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Bilingual Contact Centre Representative - Canadian Banking, Small Business Banking Full-time Job
Customer Service MontréalJob Details
Work Location:
Montréal, Quebec, Canada
Hours:
37.5
Line of Business:
Personal & Commercial Banking
Pay Details:
47,200 $/$47,200 - 66,600 $/$66,600 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Job Requirements
What You Need to Succeed
We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter.
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High School Diploma or equivalent.
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Bilingual – French & English
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Exceptional communication and listening skills and a curiosity to help Business Owner's meet their needs and resolve concerns.
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Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics.
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Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.).
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Flexibility, resiliency, and a positive attitude when responding to challenging situations, while understanding the unique needs of a Business Owner
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Ability to work both independently and as part of a team.
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Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices.
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Preference given to those with experience in financial or service industries.
Additional Information
We’re delighted that you’re considering building a career with TD. Through regular colleague development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion about helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
InterviewProcess
We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.
National Occupation Classification (NOC) Code
63102- Financial sales representatives
Bilingual Contact Centre Representative - Canadian Banking, Small Busi...
TD
Montréal - 176.08kmCustomer Service Full-time
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Clerk, Accounts Receivable - Deductions Full-time Job
Financial Services Saint-LaurentJob Details
The role of the Clerk, Accounts receivable - Deductions team will be responsible for identifying, coding, validating and managing client payment deductions, mostly related to the retail/major accounts. Ensuring that all transactions are reconciled/completed according to standards and procedures and also forwarded to the appropriate internal departments.
How you will make contributions that matter:
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Reconcile high volume of customer payment deductions for retail/major accounts
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Analyse customer documents to identify and code deductions
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Research and obtain missing documents
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Prepare and process all documentation needed for internal debit memo review and submit for validation
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Offset matching debits and credits
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Respond to external and internal customer account inquiries as required
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Enter information meticulously into the management system (Maestro) and debit note management system (DNMS)
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Investigate all outstanding transactions that require validation and offsetting
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Resolve discrepancies within the required time frame
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Apply and comply with existing procedures and policies
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Perform all other related duties
You are best suited for the role if you have the following qualifications:
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College degree in finance or other relevant field or equivalent experience
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3+ years experience in a similar position
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Good knowledge of the Office suite (Outlook/Excel), knowledge of Maestro (asset)
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Strong analytical skills with high level of accuracy and attention to detail
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Likes to take initiative and work autonomously
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Excellent ability to manage priorities and organize work requirements
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Demonstrates interpersonal, communication and customer service skills
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Ability to solve problems
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Bilingualism (French and English) spoken and written is essential; as the candidate will be required to communicate with customers and internal teams, by phone and email in Quebec and across Canada. Most of the supporting documentation received from the retail accounts, based outside Quebec are uniquely in english
We support and care for our employees and their families by providing:
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Competitive salaries
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Advantageous corporate agreements
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Health and wellness program in the workplace
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Assistance program for employees and their families
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Saputo products at a discounted price
Salary range: $42,950 - $56,370
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
Clerk, Accounts Receivable - Deductions
Saputo Diary
Saint-Laurent - 169.76kmFinancial Services Full-time
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Human Resources Generalist Full-time Job
Human Resources TorontoJob Details
Job Summary
The HR Generalist is responsible for developing, implementing, and evaluating HR policies, programs, and procedures, while advising managers on personnel matters. This role involves managing key HR functions, including staffing, benefits, orientation, training, compensation, and employee relations, with a focus on fostering positive workplace dynamics. Additionally, the HR Generalist works to enhance employee morale and satisfaction, reduce turnover, and support the performance management process by coaching managers and employees.
Responsibility
- Develops and administers Human Resources objectives and programs.
- Advise managers and employees on the interpretation of personnel policies, compensation and benefit programs and employee agreements.
- Plan and administer staffing, total compensation, training and career development, employee assistance, and employment equity.
- Act as a point of contact for health and safety concerns or incidents and collaborate with managers to resolve issues in a timely and effective manner.
- Manage and maintain human resources information on Oracle (company HR System).
- Prepare reports and recommend procedures to reduce absenteeism and turnover and work-related injuries.
- Represent organization at personnel related hearings and investigations.
- Implement succession planning initiatives consistent with future forecasted workforce needs.
- Prepare employee separation notices and related documentation and conduct exit interviews to determine reasons behind separations.
- Manage all WSIB claims and the Early and Safe Return to Work Program.
- Manage all Benefits programs [STD, LTD, Greenshield].
- Respond to common inquiries or complaints from employees, agencies, or members of the business community.
- Present information to top management and/or public groups.
Academic/Educational Requirements
Diploma or degree in business administration, industrial relations or related program.
Required Skills/Experience
- Minimum of 3-5 years of experience in a human resources role
- Ability to read legislative documents relating to human rights or labour standards to comply with legal requirements and communicate related information to employees as required.
- Knowledge of Ontario’s Occupational Health and Safety Act (OHSA), and WSIB regulations is considered an asset
- Ability to use computer applications such as Microsoft Word, Excel, PowerPoint and Outlook. Experience with human resources information systems would be an asset.
- Demonstrated organizational, planning, time management, computer, communication (oral and written), and independent and teamwork skills.
- Ability to work in a fast-paced environment with changing deadlines and willing to work overtime to meet deadlines when required.
- Must be highly analytical with sound business judgement, proven documentation skills and attention to detail.
- Confidentiality, discretion, integrity and judgment are critical.
What Linamar Has to Offer
- Competitive Compensation
- Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability Counsel
- Community based outreach supporting both local and global initiatives and charities.
- Discounts for local vendors and events, including auto supplier discounts.
Human Resources Generalist
Linamar Corporation Plc
Toronto - 336.66kmHuman Resources Full-time
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Welder Full-time Job
Maintenance & Repair BramptonJob Details
Overview
Languages
English
Education
- No degree, certificate or diploma
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Interpret welding process specifications
- Operate manual or semi-automatic, fully automated welding equipment
- Read and interpret welding blueprints, drawings specifications, manuals and processes
- Examine welds and ensure that they meet standards and/or specifications
- Operate manual or semi-automatic flame-cutting equipment
- Operate brakes, shears and other metal shaping, straightening and bending machines
- Fit, braze and torch-straighten metal
- Determine weldability of materials
- Operate hoisting and lifting equipment
- Operate previously set-up welding machines to fabricate or repair metal parts and products
- Start up, shut down, adjust and monitor robotic welding production line
How to apply
By email
Welder
CROWN AUTO REPAIR
Brampton - 361.52kmMaintenance & Repair Full-time
35.50
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Office administrative assistant Full-time Job
Administrative Jobs BramptonJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Set up and maintain manual and computerized information filing systems
- Perform data entry
How to apply
By email
Office administrative assistant
CROWN AUTO REPAIR
Brampton - 361.52kmAdministrative Jobs Full-time
28.50
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Administrative assistant Full-time Job
Axiome Génie Conseil International Inc.
Administrative Jobs CornwallJob Details
Overview
Languages
French
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
2 years to less than 3 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Business services
Responsibilities
Tasks
- Open and distribute mail and other materials
- Record and prepare minutes of meetings, seminars and conferences
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Type and proofread correspondence, forms and other documents
- Provide customer service
Experience and specialization
Computer and technology knowledge
- Google Docs
- MS Excel
- MS PowerPoint
- MS Word
- MS Office
- Adobe Acrobat Reader
- Electronic mail
Additional information
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Attention to detail
- Repetitive tasks
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Time management
- Accountability
- Dependability
- Due diligence
- Quick learner
Benefits
Other benefits
- Other benefits
- Team building opportunities
How to apply
By email
Administrative assistant
Axiome Génie Conseil International Inc.
Cornwall - 92.45kmAdministrative Jobs Full-time
28
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Food counter attendant Full-time Job
Tourism & Restaurants MidlandJob Details
Overview
Languages
English or French
Education
- No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Package take-out food
- Prepare, heat and finish simple food items
- Stock refrigerators and salad bars
- Take customers' orders
- Use manual and electrical appliances to clean, peel, slice and trim foodstuffs
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Repetitive tasks
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Efficient interpersonal skills
- Reliability
- Team player
- Ability to multitask
9225 HIGHWAY 93 Midland, ONL4R 4K4
How to apply
By email
Food counter attendant
K & J Trude Holdings Inc.
Midland - 324.25kmTourism & Restaurants Full-time
17.20
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