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We are searching for a Maintenance Worker to join our Faubourg du Mascaret team based in Moncton, New Brunswick. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $16.97 - $19.54
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Performs general maintenance duties and scheduled preventive maintenance work on physical facilities, equipment and grounds;
• Assembles, moves, delivers, sets up and picks up furniture and equipment;
• Performs general repair work on structures, patches & paints any damaged walls;
• Assists the Plant, Building & Safety Manager in the inspection of buildings, grounds and equipment; carries out preventive maintenance program actions;
• Accesses PM Worx program for Preventive Maintenance schedules and to process work orders;
• Requests necessary materials, supplies, parts and tools required and maintains control of storage and use;
• Takes every precaution that is reasonable in the circumstances to ensure the health and safety of employees, residents and all others in the workplace.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A High School Diploma or completion of equivalent education
• 1-2 years’ experience in construction or building maintenance
• Knowledge of WHMIS and Occupational Health and Safety legislation
• Advanced Proficiency in English required, other languages considered an asset
• You can provide a clear criminal record with vulnerable sector screening
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

We are searching for a full-time Maintenance Coordinator to join our Faubourg du Mascaret team based in Moncton, New Brunswick. 

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program;
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan;
• RRSP program (5% employer matching);
• Vacation accrual (begins immediately) and travel insurance;
• Free onsite parking;
• Access to thousands of vendors offering perks and discounts through our WorkPerks program;
• Access to continuing education and training through Shannex’s Centre of Excellence;
• Opportunities to be part of sector innovation and continuous improvement initiatives;
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Performs general maintenance duties and scheduled preventative maintenance work on physical facilities, equipment, and grounds;
• Schedules and coordinates work projects; inspects work in progress and upon completion for compliance with applicable local, provincial, and federal regulations;
• Promotes a safety culture (or acts as a safety role model) by taking every reasonable precaution in the circumstances to ensure the health and safety of employees and all others in the workplace, including but not limited to, providing supervision, training, information, and equipment needed for employees to do their job safely;
• In cooperation with the Regional Facility Maintenance Manager, updates Emergency Plans (Fire, Disaster, Bomb etc.) and completes various emergency exercises to test the knowledge of the employees in emergency situations and the effectiveness of the various plans;
• Conducts routine and follow-up inspections to determine compliance with Occupational Health and Safety rules and regulations, chemical and general safety standards; submits reports and makes recommendations and/or takes appropriate action to minimize potential safety, health and environmental risks;
• Requisitions necessary materials, supplies, parts and tools required and maintains control of storage and use;
• Administers the operating budget for plant and building services; prepares purchase orders, verifies and approves invoices for payment

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Journeyman Trade Certificate in one of the Buildings Trades or equivalent experience in building maintenance or construction;
• 2+ years’ experience working in building maintenance or construction considered a strong asset;
• Experience working with seniors in a retirement living or long-term care environment an asset;
•  Knowledge of WHMIS and Occupational Health & Safety legislation;
• Ability to speak and write in English required, French is considered an asset;
• You can provide a clear criminal record check with vulnerable sector screening;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care.

We are searching for a Licensed Practical Nurse (LPN) Lead to join our Faubourg du Mascaret - Pavillon Cormier team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $28.22 - $30.28
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching) 
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assessing, planning, implementing, evaluating, documenting and directing resident needs through consultation with medical professionals, care conferences and internal staff
• Providing leadership to health services staff and overseeing provision of quality health services respecting the resident’s right to individualized planning of health services
• Working with the existing management and health services teams to promote communication and compliance to policies and procedures
• Administers and records prescribed medication as per company policy and scope of practice
• Maintains the standards of accurate and complete documentation and reporting
• Applies dressings and treatments according to physician’s orders and policy
• Assists with supervision and evaluation of job performance and behavior of other health care staff

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Ability to communicate in both English & French is required
• Registration with the provincial Practical Nursing regulatory body
• Ability to work a schedule of flexible hours and shifts inclusive of days, weekends, and holidays
• A valid CPR & First Aid Certification (required)
• A clear criminal record with vulnerable sector screening upon hire
• Any previous course in Alzheimer’s and Dementia Care to be a huge asset
• Previous working experience with elderly in long-term care or a senior living environment an asset
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care.

We are searching for a Full Time Concierge / Receptionist to join our Faubourg du Mascaret – Pavillion Landry team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage:  $15.60 – $16.10
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Answers and transfers telephone inquiries, greets and directs visitors
• Provides routine information and responds to inquiries from residents, visitors, and staff
• Active screening of employees and visitors
• Sorts and distributes incoming and outgoing mail and couriers
• Prepares and distributes forms, reports and other documents to appropriate personnel and departments
• Performs a wide variety of assignments, which are sometimes confidential in nature
• Receives, processes, and records client payments
• Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A high-school diploma or GED
• Excellent computer skills and experience in Microsoft Office Suite
• Previous hospitality/customer service experience an asset; especially with seniors
• Ability to provide a clear criminal record check upon hire
• A friendly and outgoing spirit is a definite asset
• Knowledge of medical terminology considered an asset
• Ability to work during the day and weekends
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care

Responsibilities

Qualifications

This is a temporary full-time assignment for one year with potential for extension.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:
 
• Approximate annual salary range: $43,000 to $45,000
•Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Developing, implementing and managing all aspects of front office services (including infection control), maintains the system for office supplies and equipment for the facility, and assists to maintain an effective and efficient inventory system for supplies and equipment;
• Providing reception services to clients, families and visitors as required;
• Providing supportive client services e.g. assisting with new client’s orientation, maintaining client files, addressing client account concerns, maintaining client information system and census, fielding and responding to general client inquiries;
• Assists in the management of the continuous quality improvement, quality assurance, risk management and audit activities by assuming responsibility for specific elements of each, including monthly indicator collection and analysis;
• Develops and tracks purchase orders as necessary. Requisitions necessary materials, supplies, and equipment required and maintains control of storage and use;
• Participates in the process of reporting and investigating staff incidents;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Office administration or related professional diploma/designation (required)
• Ability to write and speak English is required, conversational French
• Ability to provide a clear criminal record check with vulnerable sector screening upon hire
• Current First Aid & CPR considered an asset
• Previous experience working in a long-term care setting or with seniors considered an asset

We are searching for a Support Services Attendant to join our Cedarstone Enhanced Care team based in Truro, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $18.47- $18.77
• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Dusts, cleans and polishes furniture, counters, shelving, walls, and window/door ledges.
• Cleans sinks, toilets and bath facilities.
• Fills and replenishes supplies in resident rooms, nursing units, and rest rooms.
• Empties and cleans trash receptacles and places trash in compactor and/or trash pickup area.
• Sorts laundry into appropriate piles based on the type of laundry (linens, mops, personal clothing)
• Operates washing machine using proper washing formulas.
• Operates dryer and extractor; loads clean, wet laundry into the machine, sets dials so the laundry is dried or damp-dried appropriately and unloads the machine.
• Sorts clean laundry into appropriate baskets or racks; counts linen needed for each area as per linen quota and puts on cart; notes name tags on resident clothing and puts on correct rack.
• Picks up soiled laundry and delivers clean laundry to resident areas within the facility using laundry carts.
• Checks laundry for tears, holes, missing buttons, etc. and forwards clothing needing repair to the seamstress.

About You

• High School/ GED completion
• Minimum of one (1) year experience in commercial housekeeping and/or laundry preferred
• Ability to learn and work in fast paced environment
• Ability to work a schedule of flexible hours/ shifts inclusive of days, weekends and holidays

We are searching for a Staffing and Scheduling Coordinator to join our Workforce Team based in Truro, Nova Scotia.

This is Temporary Full Time Opportunity with an approximate one (1) year Term.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health and dental benefits plan including an Employee and Family Assistance Program
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (with employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of vendors offering perks and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity:

• Books off employees in accordance with the Collective Agreements, defined regional/facility rules and Shannex policy
• Follows established guidelines to fill vacant shifts resulting from immediate book offs, unfilled positions due to vacations/holidays and leaves of absences, per established guidelines and Shannex policy
• Receives and processes requests for unplanned leaves and requests for additional staffing, etc.
• Maintains accurate records of all employee hours worked (including agency staff, if applicable)
• Handles short calls and emergency schedule changes
• Makes future calls to fill vacancies 2 weeks in advance. Continually works to keep staffing in the future at levels that meet operational requirements and established guidelines
• Utilizes multiple phone lines to promptly answer incoming calls, address caller’s needs
• Utilizes Vocantas Automated Staffing program to assist with staffing calls
• Strategically plan schedules to ensure effective use of resources and minimal unnecessary overtime
• Creates, updates and modifies work schedules for assigned region in accordance with timelines
• Follows Collective Agreement (when applicable), Labour Standards and all assigned steps and checklists when generating schedules
• Verifies all schedules for accuracy prior to being shared with managers for review and sign off
• Works collaboratively with the Workforce Coordinator and operational leaders to assure that all scheduling needs are met

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Secondary education or diploma in a related field
• Previous experience in scheduling and staffing
• Working knowledge of Excel and Microsoft Word
• Previous experience with a computerized staffing system (i.e. Kronos) considered an asset
• Demonstrated flexibility in a changing environment
• Has ability to follow written and verbal instructions
• Excellent communication, and organizational skills
• Ability to multi-task and prioritize
• High level of initiative and attention to detail
• Working with minimal supervision
• Listens effectively to others and responds appropriately
• Ability to read and write in the English language
• A passion for the healthcare sector and/or ensuring seniors have access to quality  accommodations, services and care.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates should have completion of a related Bachelors degree
Experience: Candidates should have a minimum of three years of secretarial or administrative support experience

Physical Requirements:

• The candidates should be self-motivated individuals who work well independently and participate fully in a team environment. Exceptional organizational skills and the ability to manage competing priorities
• The candidates should exhibit the ability to work independently in a busy and challenging environment, exercising sound judgment around issues requiring a high degree of tact and diplomacy
• The candidates should demonstrate attention to detail and a high level of accuracy in their work
• The candidates should expect to spend most of their time in a comfortable office setting
• The candidates should be prepared for occasional requirements to move or lift light objects such as office supplies, equipment and files
• The candidates should anticipate daily contact with the public, various government departments, as well as other local agencies and institutions
• The candidates should be prepared for a normal work week of 35 hours, with each day lasting 7 hours

Other Requirements:

• The candidates should have completed a one (1) year business course
• The candidates should be collaborative team players with demonstrated proficiency in Microsoft Office Suite, case management systems, and experience with records management processes and filing or bring forward systems Experience with STAR or STOR
• The candidates should possess excellent organizational, communication (written and verbal), and interpersonal skills
• The candidates should be open to equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise
• The candidates should have completion of a 2-year diploma and 2 years of related experience or at least 4 years of related experience

Responsibilities:

• The candidate should be able to act as a resource for the Service Delivery Manager and staff, supporting daily operations and contributing to the development of administrative process improvements
• The candidate should be able to prioritize and manage incoming mail and emails, responding or redirecting
• The candidate should be able to handle incoming calls, emails, and reception walk-ins with professionalism
• The candidate should be able to manage electronic calendars, schedule meetings, and arrange travel accommodations
• The candidate should be able to prepare agendas and take accurate minutes to ensure key decisions are recorded
• The candidate should be able to assist with budget coordination, process invoices, and ensure compliance with procurement procedures
• The candidate should be able to maintain data, prepare statistics, and generate reports
• The candidate should be able to maintain filing and retrieval systems, keeping manuals and reference materials current

Benefits:

• The candidates will get health, dental, life insurance, pension, general illness and Family Assistance Programs
• Salary: $1684.00 – $1884.17 Bi Weekly

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume and competition number) through the below-mentioned details.

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements:

Air Canada is currently looking for Customer Service Agents to join our cargo team at the Moncton Cargo call centre.

We are looking for result oriented, reliable, and highly adaptable individuals that enjoy tackling various tasks in a team setting environment.  Whether handling baggage, performing cargo duties, operating complex loading equipment or supporting our customers through phones or email, the Customer Service Agent plays a key role in ensuring that the aircraft are ready for a secure and on-time departure. But being a Customer Service Agent also means providing our customers with exceptional service at either the airport or at cargo.

This is a permanent part-time position.  The starting salary is $20.27/hour as per the collective agreement (Customer Service Agent PT) with a $2.50 premium per hour

Responsibilities:

• Perform shipment tracing and World Tracer transactions.
• Prepare records and documents using multiple Cargo systems.
• Perform data entry in multiple Cargo systems.
• Deal with customer complaints regarding lost, mishandled, delayed or damaged shipments.
• Perform lost and found functions and cargo services. Determine cargo rates and routings, shipping procedures, cargo check-in and delivery.   
• Work on a cloud-based CRM system to reply to customer interactions through telephone and email.

 Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

• Have excellent computer skills, knowledge of Microsoft products preferred.
• Have excellent communication skills, able to work with peers and customers by building solid relationships.
• Customer service oriented, organized, and excellent at managing time.
• Available for shift work and irregular work hours - early mornings, evenings, weekends, and statutory holidays.
• Canadian citizen or have landed immigrant status.
• Possess a valid driver’s license.
• Available to travel and attend a 2–4-week initial full time mandatory training program off site.
• Able to lift heavy objects unaided and repetitively weighing up to 70 pounds (32 kilograms).
• Willingness to work under various climatic conditions.
• Capacity to work within strict timelines to maintain on-time departures while ensuring safety at all times.
• Must be able to obtain and maintain any applicable transportation security clearances and additional authorizations. Please refer to Transport Canada site for more details.
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position

Linguistic Requirements: