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Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Rogers is seeking a Data Solutions Architect (DSA), to support the function that is responsible for estimating and designing data products for the enterprise and will interface with all Rogers business units. DSA is part of the data and analytics team and is responsible for designing data solutions for various projects consistent with the corporate data design.

The candidate must have deep understanding of the data world including design, integration capabilities, and database management systems. The candidate must also be able to work closely with the users, applications/systems designers and developers on various projects and support teams. The candidate is expected to have solid theoretical as well as hands-on practical experience on every step of the enterprise data design process - from high-level logical design to the final implementation of the envisioned design.

 
Key Accountabilities

• Analyze requirements and conduct assessments for new data solution requirements
• Accountable and responsible for the project / program solutioning and creation of High-Level Design (HLD) document which cater to data (logic), solution (technology) and ETL architecture
• Accountable and responsible for creating Detailed Design Document (DDD) in partnership with other key project members and ensure it is aligned with High Level Design document.
• Collaborate with internal and external teams, including business partners, system architects, data engineers, database administrators, design analysts, and information modeling experts to determine project requirements and capabilities.
• Accountable and responsible for guiding the project teams during implementation
• Deliver fit for purpose solutions within scope and project timeline
• Create solutions for data consumption patterns that can consolidate data for business units and work with security team to fine tune the pattern as per their recommendations
• Develop architectural strategies for data modeling, design, and implementation to meet stated requirements for metadata management, operational data stores, and ETL environments
• Design conceptual and logical data models, with a core principle of reusability and interoperability, and lead the partnership with the enterprise data architect for data strategy and various other data initiatives. 
• Create and validate physical data models (and review of QA results as applicable) for a variety of business data, applications, database structures, and metadata tables to meet operational goals for performance and efficiency
• Review existing data architectures to determine overall effectiveness and compliance with original objectives, develop comprehensive strategies for improving or replacing underperforming areas, and present these plans to managers and executives
• Research new technologies, data modeling methods, and information management systems to determine which ones should be incorporated into company data architectures, and develop implementation timelines and milestones
• Partner with Data Governance lead, Data Quality lead, Data Empowerment lead, and data stewards to ensure data availability, quality, and effective use. 
   

Qualifications

• Proven experience as architect and engineering lead in Data & Analytics stream
• Experience with ETL technologies and processes
• In-depth understanding of data structure principles and data platforms
• Proficient with traditional, big data, and cloud platforms and other database modeling, management tools
• Hands-on expertise in SQL, at least one Programming Languages, databases, and big data platforms
• Experience with cloud technologies (AWS, Azure specifically ADF, Databricks, Snowflake, Event Hubs, Storage Accounts, Key vaults, Synapse and or other equivalent Data Warehousing appliance)
• Experience in migrating data from on prem to cloud environment
• AWS Solution Architect or Azure Architect certification is an asset
• Experience with Kafka and streaming services is an asset
• Experience within the Telecommunication industry is an asset
• Detail oriented and thorough individual yet pragmatic and practical
• Strong communication, conflict management and negotiation skills with the ability to build trust and secure buy-in from stakeholders
• Ability to simultaneously drive individual delivery and provide mentorship to peer engineers and architects
• Problem-solving attitude, solution mindset with implementation expertise

What’s in it for you? 
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus 
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • My Path: self-driven career development program 
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program 
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Information Technology
Requisition ID: 318198

What is the opportunity?

This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking,  As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients achieve their goals. Whether you’re demonstrating to a client how to use digital banking, on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client satisfaction and loyalty.

What will you do?

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

What do you need to succeed?

Must-have

• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Must be able to work all business hours

Nice-to-have

• Track record in building rapport and maintaining client relationships within the financial or service industry
• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including competitive compensation, bonuses, and flexible benefits
• Continued opportunities for career advancement
• World-class sales training, coaching, and development opportunities
• Support from a dynamic, collaborative, progressive, and high performing team, as well as world-class tools and training
• Opportunity to achieve great success and grow your career with RBC

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

Additional Job Details

2640 52 ST NE:CALGARY

CALGARY

Canada

37.5

Regular

Salaried

2025-01-14

2025-01-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

#LBEP

#LI-Hybrid

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

Essential Functions

• Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance.
• Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker).
• Researches CBSA tracers and responds with clearance information.
• Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP).
• Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries.
• Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process.
• Performs other duties as assigned.

Minimum Education

• High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred

Minimum Experience

• No experience required, administrative experience in cross-border transportation and/or customs preferred

Knowledge Skills and Abilities

• Proficiency in Microsoft Word & Excel and Internet Explorer
• Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations
• Excellent organizational skills and strong attention to detail
• Good customer service skills Job Conditions

Additional Details:Schedule: Monday - Friday 8:30AM - 1:30PM; 6 months Fixed Term Contract

• Location: 45 Di Poce Way, WOODBRIDGE, ON L4H 4J4, Canada

Reporting to the Maintenance Manager, the Maintenance Supervisor supervises and coaches the Maintenance team to ensure safe, efficient execution of the maintenance work and optimal operational effectiveness in line with corporate and site objectives.

The Maintenance Supervisor is an experienced Maintenance leader with at least 5 years of experience in a Maintenance supervisory or leadership role applying proven Maintenance best practices in a fast pace industrial environment.  A technical diploma/ticket is required. The Supervisor is familiar with using a CMMS system and with applying Standard Operating Procedures in his/her work. The Supervisor follows company policies, standards and guidelines as they apply to all activities.

The Supervisor has strong leadership and communication skills, works well in a team environment, is responsible and is open to change. The person is results oriented and quality driven.
The Maintenance Supervisor promotes and maintains a safe working environment through compliance with MLF’s Health and Safety Program. This includes Food Safety and Environmental compliance.

Any MLF team member interested in being considered for this role are encouraged to apply online by January 22. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Provide inputs into Preventive Maintenance (PM) reviews and PM development activities.
• Responsible for assigned activities related to the site's asset performance improvement objectives and guidelines.
• Oversee the internal equipment rebuilds and review external rebuilds.
• Provide input to the work prioritization process and manage emergency and break-in work.
• Provide inputs at the daily work request review meeting.
• Provide inputs into the maintenance job plans.
• Provide inputs to the work job scope.
• Provide inputs into changes that affect the asset's bills of materials (BOM) and work with stores to optimize part/material levels.
• Own the weekly schedule, once it is published and adjust to accommodate emergency and break-in work.
• Provide technical assistance as required for maintenance personnel in executing the work.
• Assign work to work crews based on their competency, rather than on their availability.
• Communicate requirement for corrective work to Planning in a formal, timely, fashion, i.e. work order (WO).
• Conduct quarterly audits of the Trades people against the skills matrix and remedial action identified and applied to resolve shortfalls.
• Lead the shift handover meeting.
• Review job delay codes and times to identify opportunities to improve workforce performance.
• Ensure that WO are updated in accordance with defined standards.
• Monitor WO completion at least 3 times per shift and provide coaching/support as needed. Provide regular feedback to Production as to progress of work being executed.
• Refer to visual boards in the workshop listing daily work scope and weekly KPI's.
• Review completed WO's to ensure that the Trades people record actual time worked on the WO. Compare to time planned and addressed significant variances.
• Conduct a pre-check of tools, equipment, kitted and staged parts, and materials on all planned and scheduled jobs
• Ensure that parts and machine assemblies removed from service are promptly sent for repair/rebuild if required.
• Ensure constant use of housekeeping practices, satisfying all safety requirements, to clean up the work site as part of every job. Workplace safety assessments are used regularly.
• Schedule overtime or contract work as needed and manage contractors, while respecting budgetary limits.
• Verify/ensure accuracy and completeness of WO documentation before sending to Planner and list issues to address.
• Provide technical assistance in analyzing planned and completed WO to improve current and future job plans.
• Identify and address knowledge gaps from completed WOs,
• Responsible for the application of the site's documented Root Cause Failure Analysis (RCFA) process and results for major sporadic and chronic failures.
• Review Trades skills annually and develop a training plan to resolve gaps.
• Responsible for applying defined roles and responsibilities for Trades.
• Responsible for the Maintenance Supervisor cross shift hand-over process.
• Cooperatively create equipment handover and release schedules with Operations including pre and post job communication.
• Oversee the return of spares to the warehouse.
• Participate in the Maintenance department's continuous improvement and knowledge collection efforts.
• Manage the mentor/apprentice program for specific Trades roles.
• Collect, track, and improve Maintenance execution KPIs.

What You’ll Bring:

• 5+ years of experience within a Maintenance leadership or supervisory role
• Proven best practices in a fast-paced industrial environment
• Technical diploma/ticket is required
• SAP experience is required
• CMMS experience
• Strong verbal and written communication skills.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Security Analyst will report to cyber operations manager to help us build and grow our cyber practice from the ground up. This is a rare opportunity to join us on our journey on the forefront of cybersecurity, grow with us, and shape the future of Maple Leaf Foods.  

This role requires a motivated self-starter. Someone who has strong analytical and problem-solving skills, a deep understanding of vulnerabilities and risks for windows OS, cisco, Linux, SQL, and other infrastructure components.  This role will act as an liaison with functional team and business stakeholders as it relates to vulnerabilities and risks and will require excellent communication and report-writing abilities, and foundational knowledge of industry-specific regulations, standards, and frameworks. You are passionate about security and compliance and believe in due diligence.

Maple leaf foods features a Flexible Hybrid working model working out of our Mississauga office. 

Any MLF team member interested in being considered for this role are encouraged to apply online by January 17.  Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Work with IS teams, business, Identify and quantify risk to the business, networks, OS, and applications.
• Engage with technical and engineering teams to develop remediation strategies.
• Prioritize remediation of vulnerability based on application criticality, vulnerability severity and business impact.
• Track End-of-Life devices and collaborate with stakeholders to lifecycle, isolate or remediate.
• Establish cadence with plant management and report on vulnerability, and to track mitigation action.
• Facilitate internal audit and vulnerability testing working with partners and IS and business.
• Work with Technical services on DNS record scavenging and with CS on updating life-cycled devices on CMDB.
• Monitor security alerts and participate in security incident management, and technical investigations.
• Perform threats intelligence, raising emergent and urgent critical vulnerabilities to stakeholders.
• Participate in the 24x7 incident response.
• Perform AD accounts auditing and cleanup.
• Process BMC security related Tasks, Work Orders, Incidents
• Manage security aspects of AD Certificate Services (internal Certificate Authority)
• Support system patching and planning along with SME from IS infra and functional teams.
• Monitor and response to Antivirus alerts; report on AV agent update/deployment status.
• Create Change Request for the testing and production roll out of client and server security patches.
• Troubleshoot issues with WinPak and NVR/CCTV web-client access

What You’ll Bring - Skills:

• Proven hands-on experience with vulnerability assessment tools like Qualys,
• Strong understanding of vulnerability management processes, including scanning, reporting, and remediation (knowledge of Windows operating system, Linux operating systems, network devices)
• Strong analytical skills, including the ability to research, analyze, and present vulnerability findings.
• Possessing strong business and global acumen to help manage relations at a global stage
• Paying great attention to detail to ensure all artifacts produced are concise and accurate
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives Least Privilege etc.

What You’ll Bring – People:

• Ability to work collaboratively with members across other functions (such as Infrastructure, Cloud, Data etc.) to solve problems.
• Track risks assigned to members within other functions as it applies to vulnerabilities.  
• Work with team members to solve problems, play an active role in fostering an open and collaborative team dynamic.
• Organize, prioritize, and track project activities on a day-to-day basis.
• Ability to communicate (verbally and in writing) at all levels in the organization.

What You’ll Bring – Experience and Education:

• A minimum of 7 years of security related experience within various information security functions (AD IAM, PAM, MITRE ATT&CK, Resilience etc.)
• A minimum of 2 years of experience in managing projects and teams
• Experience in Third-party Risk Management and Resilience (Preferred)
• Prior experience in working in Consumer or Food & Beverage Industry (Preferred)
• Bachelor’s degree in information technology, Engineering or Computer Science (Preferred) Collaboratively with members across other functions (such as Infrastructure, Cloud, Data etc.) to solve problems
• Track risks assigned to members within other functions (such as Infrastructure, Cloud, Data etc.)

What You’ll Bring – Certifications:

• Professional certifications in Information Security such as CISSP, CISM, CRISC, CC or equivalent (Preferred)
• Professional Microsoft certification on AD (preferred)

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Full Time DZ Driver 
90 10th Avenue, Hanover, ON

Now is a very exciting time to join the Maple Leaf family. Maple Leaf Foods is located in Hanover, ON. Currently, the Hanover Hatchery has the ability to hatch approximately 900,000 chicks per week. Our work includes everything from receiving eggs from our farms to distributing chicks to many growers across the province. 

Position Summary:

Maple Leaf Foods is looking for an experienced DZ driver with both automatic and standard transmission experience. The delivery driver is responsible for ensuring a timely and safe delivery of product to customer locations while providing professional service in a team-oriented environment. The delivery driver is also responsible for coordinating the unload with hands-on support in collaboration with a delivery helper. Come join our team to experience working in the exciting and rewarding Agricultural Industry!

SHIFT: Full-Time - Monday, Tuesday, Thursday and Friday
Must be available on Wednesdays and Saturdays if needed.

What's in it for you:

• Salary: $28.46/hour
• Fast paced learning environment
• Opportunities for growth and training development!
• Benefits after 3 months of service 
• Pension after 2 years of continuous service

Responsibilities Include:

• Safe transportation of product to customer locations
• Completing circle check, log books, and other regulatory requirements including truck maintenance
• Manual loading and unloading of product according to plant and customer specifications
• Collaborating with various teams throughout the day
• Provide direction and guidance to Delivery Helper to meet customer requirements
• Supporting training needs for new hires as an overall team
• Following all procedures (e.g. biosecurity, HACCP, CHEQ)
• Positive customer interactions
• Other duties as assigned

Required Qualifications:

• Must have valid minimum DZ license or equivalent with clean driver’s abstract
• Must have 3-5 years driving experience with a DZ license or equivalent
• Demonstrated commitment to safe work practices
• Must understand and follow all Animal Welfare/HACCP/Biosecurity procedures (Training will be provided)
• Willing and able to work flexible hours, including some Wednesdays and weekends as required (e.g. early starts and/or late end times)
• Proven communication and interpersonal skills
• Able to complete work without supervision
• Able to work in extreme weather hot or cold
• Must be in good physical condition – able to lift up to 50 lb. overhead repetitively
• Delivery experience an asset
• Familiarity with delivery routes an asset

Application Procedure:

Fax: 519-364-4692                                    
Email: [email protected]

The Opportunity:

Reporting to the Health & Safety Manager, the successful candidate will be responsible for assisting in the development, implementation and maintenance of Maple Leaf Food’s Occupational Health & Safety (OHS) programs.  This includes but is not limited to assisting in the development of safe work procedures, training, assisting in claims management, investigations, workplace inspections and training coordination.

Any MLF team member interested in being considered for this role are encouraged to apply online by January 27. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Identification and reduction of Health and Safety risks and hazards
• Investigation into incidents and help to provide corrective actions with timelines
• Maintaining supply and inventory of health and safety equipment and supplies
• Maintain SDS (Safety Data Sheet) binder plant wide based on chemical inventory
• Maintain uniform inventory through third party
• Provide first aid as required and maintain the plant wide first aid kits with supplies
• Support the plant in the emergency evacuation procedure and maintain the log
• Maintain HSSE metrics and documentation with the ability to present this information to applicable parties
• Design and deliver training programs for workers, management and Safety Committee members to comply with legislative requirements
• Ensure documentation is logged and filed for quick reference
• Maintain the HSSE Training Matrix, make recommendations on what training to complete and organize training with internal or external vendors for the applicable departments
• Assist the JHSC with scheduling meetings, ensuring workplace inspections are completed and take minutes for distribution
• Develop and construct Physical Demand Assessment (PDA), Machine specific lockout tagout procedure, Job Safety Analysis (JSA) and Safe Work Procedures (SWP) identifying the basic job steps and tasks, their associated hazards and risks, developing safe operating procedures and hazard controls
• On the floor involvement with operations on the production floor, completing daily walk throughs, inspections and H&S initiatives
• Support the Health & Safety department and any other duties as assigned by the department manager

What You’ll Bring:

• Post-secondary education in Health & Safety
• Knowledge of health and safety laws and regulations
• 1-3 years of experience in Health & Safety
• Knowledge of compliance and regulatory training for all personnel working onsite
• Experience with WSIB Claims
• Knowledge of manufacturing and processing environments
• Strong communication, interpersonal, organization and analytical skills
• Must be extremely organized and a self-starter, able to work with limited supervision
• First Aid Certification would be an asset
• Strong computer skills is required, especially in Excel and Word
• Show enthusiasm to learn new skills

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

As a member of the Customer Supply Chain Team, the Customer Supply Chain Representative (CSCR) is the single point of contact for the order to delivery process for an assigned customer and business unit.  The CSCR manages the customer relationship and works with cross-functional peers to execute the customer order to delivery process.  Additional responsibilities include: managing customer orders through monitoring draws versus forecast, trouble shooting and resolving delivery failures, executing against order programs and policy, managing customer penalty deductions through investigation and working with the customer to reverse and correct root cause.  Additionally, this role will be required to manage allocation of product from our 3PL to our customers, working with transportation on delivery options to minimize cost, and providing concise daily communication to the sales team in regard to fill rate and delivery expectations.

Any MLF team member interested in being considered for this role are encouraged to apply online by January 27. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Key contact for Buyer or Broker for orders, logistics and inventory flow challenges for all day-to-day activities with assigned customer and business unit.
• Manages customer communication on any issues related to shipments.
• Collaborate with Transportation to determine the most efficient method to delivery product on time and in full to customers.
• Proactively addresses out-of-stock or product shortage issues through monitoring of product resupplies and timing of outgoing orders
• Support supply and production facilities to make deployment decisions based on direct vs. 3PL requirements.
• Own order management and allocation inventory when applicable.
• Manage EDI accounts.
• Manage customer refusals
• Collaborate with production Planning, Sales and Customer Merchandising to work through any order to forecast variance.
• Participates in projects/process to resolve short and long-term customer issues or initiatives.
• Continually looks for ways to improve processes with customers in a way that is aligned with policies and procedures and appropriate controls.
• Develops and maintains strong relationships with both internal stakeholders and external customers.
• Works in conjunction with Sales and the Fulfillment Director to ensure customer strategic vision and logistical needs are met or exceeded.
• Communicate with or monitor service providers, such as ocean carriers, air freight forwarders, global consolidators, customs brokers, or trucking companies.
• Contacts carrier (steamship lines and truckers) to book the necessary equipment to move cargo
• Coordinate pick-up and delivery schedules for inland shipments with ocean carriers
• Ad hoc reporting to support processes or process improvements.
• Develop and maintain customer profiles and specific SOP’s.
• Maintenance of key customer fill rate performance scorecards to track service performance.
• Maintain specific department or customer objectives for the assigned account and monitoring through the publication of a daily Key Account scorecard including any corrective actions or next steps being taken to maximize fill rate and on time delivery.
• Responsible for the customer relationship for assigned key account(s).
• Responsible for monitoring customer orders against policy.
• Maintain specific department or customer objectives for the assigned account and monitoring through the Key Account scorecard.
• Accountability and strong management of claims related to assigned accounts.
• Share knowledge with the team and document lessons learned.

What You’ll Bring:

• Post-secondary education or equivalent experience/diploma in international logistics or equivalent work experience required
• 5 to 8 years of experience in the food industry and working experience with Food retail industry would be an asset
• Knowledge of EDI accounts
• Excellent ability to develop and maintain internal and external relationships
• Strong problem solving, prioritization & organization skills with the ability to manage multiple competing tasks
• Ability to excel within a team environment
• Exceptional time management skills
• Strong communication skills - written and verbal (one-on-one and in groups)
• Letters of Credit, applications, rules and practices
• Effective negotiation skills
• Highly detail oriented
• Ability to work through conflict for win/win outcomes -consensus builder and facilitator with high self-knowledge
• Self-motivated team player - able to be pro-active and work with minimal supervision
• Ability to forge partnerships with other areas to drive performance across business and functional lines
• System Knowledge: Proficient in Microsoft Office, Excel in particular; experience in SAP an asset

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Safe Step Walk-In Tub Company (a Ferguson company) has experienced unprecedented growth. It has been overly committed to providing our customers with the industry-leading safety, comfort, and independence they deserve. As the nation’s top walk-in tub/shower company, our products are made to the highest manufacturing standards, and our customer service is unmatched. We call it the Safe Step Difference. 

If you’re considering investing in your future, look no further to discover why the Safe Step Walk-In Tub Company is the only choice. We purposely employ dedicated team members who naturally desire to provide life-changing service to our customer base across the US and Canada. Every day, we do our best to give our best to those deserving of the same. 

We seek top talent to process inbound telephone calls and respond instantly to internet leads, setting in-home sale appointments for our Safety Specialists. Inbound phone calls and outbound call responses to internet leads are the first step to create sales opportunities and ultimately helping seniors retrofit their homes to age in place. If you are hard-working, dedicated, and thrive in a fast-paced environment, Safe Step Tub Inc. is an ideal place for you. Apply today! 

What’s in it for you?

• Comprehensive benefits with premiums fully paid for by the company for the “Core” package starting the first day of employment.
• Career development and training opportunities
• Life insurance, disability and wellness program
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC products
• Education reimbursement for employees
• Employee referral program

What you will do:

• Assists customers with detailed pricing proposals/quotes for products and services projects.
• Supports new sales opportunities through bid monitoring, prospecting and project research.
• Follow a systematized sales process designed to convert leads into in-home sales opportunities by listening, understanding the consumer’s needs, asking probing questions, overcoming objections, and securing details to aid in the eventual sale.
• Provides and develops documentation for customers to look at product information and solutions. Provide product and technical information to outsides sales to support generation of sales into the utility segment.
• Make a high volume of outbound phone calls to consumers who submitted a web form for information on our products with the intention of scheduling an in-home sales visit for the Sales Closer. Occasionally receives inbound phone calls for the same purpose.
• Communicates with internal and external resources, providing customer service and completing quotations, fulfilment of demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
• Fulfills Sales Support activities for the Order to Invoice process, owning the customer interface for quality processes: corrective actions, Field Quality Reports.
• Adhere to Company compliance and Health Safety and Environment (HSE) policies, procedures, and requirements
• Regular and reliable attendance
• All team members work one weekend per month in rotation.
• Other duties as assigned

What you will bring:

• Experience working in a modern (automated) contact center is a must with an emphasis on consultative sales or lead-generation.
• Ability to collaborate with others and understand geography and lead-setting skills. 
• Proven track record of success in selling over the phone, consultative sales, lead setting, or other relevant contact center experience.
• Exhibits superior technical skills and ability to task switch between omni channel contact center software, a CRM, mapping tools, the Microsoft Office suite, and other cloud-based tools.
• Has excellent verbal communications skills, strong grammar, spelling and written skills, and a strong understanding of North American geography.
• Comfortable with receiving coaching in an individual or team setting and having your work product evaluated in real time.
• Willingness to thrive in a remote work situation where your contact with colleagues is 100% via video conference, instant messaging, and phone.
• Ability to multi-task across multiple software platforms during your workday.

Salary Range: $23.00 - $26.00 per hour

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.