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COMMUNICATIONS OPERATOR Full-time Job

City Of Brampton

Marketing & Communication   Brampton
Job Details

CLOSING DATE:  October 7, 2024

 

 

AREA OF RESPONSIBILITY:

 

Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dispatching appropriate resources across several fire stations, while maintaining a high level of customer service during emergency and non-emergency situations.

 

  • Receives fire and emergency calls and dispatches fire apparatus and personnel for Brampton, Mississauga and Caledon fire stations, through the Joint Fire Communications Centre;
  • Operates console equipment, including telephone, radio, status control and computer-aided dispatch, while quickly analyzing information received from callers in order to dispatch the required apparatus and personnel;
  • Responds to non-emergency general inquiry calls and redirects if appropriate;
  • Elicit and understands direction and geographical information in a demanding, multi-tasking, team environment;
  • Maintains radio contact with all vehicles, both at emergencies and other communication centre activities;
  • Exercises good judgement and follows established procedures in decision making responsibilities within the Emergency Services division;
  • Performs system tests, maintains accurate records and other communication functions as required;
  • Performs other similar and related duties as assigned.

 

SELECTION CRITERIA:

 

EDUCATION & REQUIRED EXPERIENCE:

 

  • Grade 12 education or equivalent secondary education as established by the Ontario Ministry of Education;
  • Graduate of a post-secondary Emergency Services Dispatch accredited certification OR previous Emergency Services Communications Centre experience;

 

OTHER SKILLS AND ASSETS:

 

  • Demonstrated communication skills, both written and verbal;
  • Demonstrated ability to speak clearly and precisely while under stressful situations;
  • Demonstrated ability to work independently and within a team environment;
  • Demonstrated customer service and public relations skills;
  • Demonstrated reliability;
  • Must possess and maintain a valid, non-probationary, Class “G” Ontario Driver’s License;
  • Proficiency with Microsoft Office Suite;
  • Ability to handle sensitive and confidential information;
  • Ability to perform radio dispatch duties in an often demanding and stressful emergency environment;
  • Must be willing and able to wear all required uniform clothing and/or personal protective equipment as assigned/required;
  • Must be able to work variable hours including nights, weekends and holidays as scheduled.

 

PREFERRED QUALIFICATIONS:

 

  • Possession of both a post-secondary Emergency Services Dispatch accredited certificate and previous Emergency Services Communications Centre experience is preferred.
  • Good knowledge of streets, fire station locations and Peel Region geography is an asset.

 LI-AV

**Various tests and/or exams may be administered as part of the selection criteria.

 

Interview:  Our recruitment process may be completed with video conference technology.

COMMUNICATIONS OPERATOR

City Of Brampton
Brampton
  Marketing & Communication Full-time
  65,230
CLOSING DATE:  October 7, 2024     AREA OF RESPONSIBILITY:   Reporting to the Division Chief, Communications, this position is responsible for receiving and directing calls and dis...
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Sep 23rd, 2024 at 15:59

Bilingual Service Representative Full-time Job

BMO CANADA

Customer Service   Montréal
Job Details

Application Deadline:

10/13/2024

 

Address:

105-119-129 rue St-Jacques O

 

Provides day-to-day delivery of critical processes, administration and servicing activities in in connection with retail and commercial deposits and payments. Supports the execution of payments, transactions, service requests, administrative activities and processes and fulfillment of business, stakeholder and/or external customer inquiries/requests within relevant service level agreements. Collaborates with stakeholders to promote efficient and effective processes and work flow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience. Deposit and Payments operations includes (but are not limited to) specialized operations processes and activities related to cheque and electronic transaction processing, lockbox and remote deposit processes, account maintenance and monitoring, etc.

  • Analyzes data and information to provide insights and recommendations.
  • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
  • May function as a problem-solving resource for more junior staff, referring non-routine issues to more senior team members and/or manager.
  • May perform quality control and training.
  • Organizes work information to ensure accuracy and completeness.
  • Executes routine tasks such as service requests, transactions, queries etc. within relevant service level agreements.
  • Provides accurate and timely processing of service requests, transactions, activities, etc. within relevant service level agreements and in accordance with established policies, processes and procedures.
  • Provides accurate, consistent, knowledgeable responses to stakeholder questions and requests.
  • Follows documented policies and procedures to execute day to day transactions, activities, processes and ensures all Service Level Agreements(SLAs) are met.
  • Checks and reconciles information and documentation to ensure accuracy and completeness.
  • Identifies and resolves discrepancies in accordance with standard procedures. Escalates issues, where necessary, as per guidelines.
  • Communicates and collaborates with internal and external stakeholders in order to deliver on business objectives.
  • Collaborates in development/implementation of new processes/systems and changes/improvements to existing systems and processes.
  • Develops and maintains an understanding of the regulatory requirements and risks inherent in the operations and ensures appropriate actions are taken and operational integrity is maintained.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Knowledge and experience using relevant systems and technology.
  • Knowledge and understanding of the business unit’s key products and services, processes and controls – Good.
  • Knowledge of the risk and regulatory requirements of the business – Good.
  • Prioritization skills – Good.
  • PC skills (MS Word, Excel, PowerPoint) – Good.
  • Ability to multi-task in a fast-paced environment.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.
  • Bilingual (English, French) - Good.

 

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

 

Salary:

$35,000.00 - $52,000.00

The above represents BMO Financial Group’s pay range and type.

 

Bilingual Service Representative

BMO CANADA
Montréal
  Customer Service Full-time
  35,000  -  52,000
Application Deadline: 10/13/2024   Address: 105-119-129 rue St-Jacques O   Provides day-to-day delivery of critical processes, administration and servicing activities in in connect...
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Sep 23rd, 2024 at 15:57

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Toronto
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Location(s):  Canada : Ontario : Red Lake 

Customer Experience Associate

Scotiabank
Toronto
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
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Sep 23rd, 2024 at 15:50

Cook | LMIA Approved Full-time Job

DLRT Ottawa Inc. O/A Daalroti

Tourism & Restaurants   Nepean
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years’

Location: 1556 Merivale Rd, #106 Nepean, ON K2G 3J8
Shifts: Day, Evening, Weekend, Shift, Flexible Hours, Morning
Work setting: Restaurant

Other Requirements:

  • The candidate should be client-focus
  • The candidates should be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to prepare and cook complete meals or individual dishes and foods
  • The candidates should be able to prepare dishes for customers with food allergies or intolerances
  • The candidates should be able to prepare and cook special meals for patients as instructed by dietitian or chef, organize and manage buffets and banquets
  • The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
  • The candidates should be able to inspect kitchens and food service areas, maintain inventory and records of food, supplies and equipment, recruit and hire staff
  • The candidates should be able to train staff in preparation, cooking and handling of food
  • The candidates should be able to order supplies and equipment, supervise kitchen staff and helpers, clean kitchen and work areas, manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below-mentioned details.

By mail
1556 Merivale Rd, #106
Nepean, ON
K2G 3J8

Cook | LMIA Approved

DLRT Ottawa Inc. O/A Daalroti
Nepean
  Tourism & Restaurants Full-time
  16
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualifications Experience: Candidates should h...
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Sep 23rd, 2024 at 15:48

Room attendant Full-time Job

S.P. Lodge

Hospitality   Halifax
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates should have experience of 1 to less than 2 years

Physical Requirements:

  • The candidates should demonstrate the ability to work independently and thrive in a fast-paced environment, effectively handling pressure and meeting tight deadlines
  • The candidates should be capable of handling repetitive tasks and meeting physical demands, including bending, crouching, kneeling, and lifting weights up to 23 kg (50 lbs)
  • The candidates should be comfortable with a combination of sitting, standing, and walking, including standing for extended periods, ensuring adaptability and physical endurance

Other Requirements:

  • The candidates should be punctual and prioritize client satisfaction, demonstrating their dependability
  • The candidates should possess efficient interpersonal skills and excellent oral communication, showing flexibility and initiative
  • The candidates should exercise good judgment and be organized, working reliably as part of a team
  • The candidates should have excellent written communication skills, upholding values, ethics, and honesty in their work

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to perform general cleaning duties, including sweeping, mopping, washing, and polishing floors, as well as dusting furniture
  • The candidates should be able to vacuum various surfaces such as carpeting, area rugs, draperies, and upholstered furniture, while also making beds and changing sheets
  • The candidates should be able to handle lost and found items, distribute clean towels and toiletries, and stock the linen closet, ensuring a well-equipped and organized environment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
administration@pointpleasantlodge.com

Room attendant

S.P. Lodge
Halifax
  Hospitality Full-time
  15.50
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates don’t need standard educational qualification such as degree, certificate or d...
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Sep 23rd, 2024 at 15:46

Truck driver Full-time Job

Manspower Enterprise Inc

Transportation & Logistics   Edmonton
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years
Documentation knowledge: Accident or incident reports, Bill of lading, Driver logbook, Inspection report (pre-trip, en-route, post-trip), Maintenance and repair reports, Trip reports
Type of trucking and equipment: Straight truck (4,600kg+ or 10,000lbs+ with 3+ axles)
Communication systems experience: Citizens band (CB) radio, Operate GPS (Global Positioning System) and other navigation equipment
Transportation/travel experience: Local, Long-haul, National, Provincial/territorial, Regional, Short-haul
Own tools/equipment: Cellular phone, Steel-toed safety boots
Credentials: Driver’s License (Class 1 or A)
Security and safety: Driver’s validity licence check

Shifts: Day, Evening, Weekend, Early Morning, Morning
Transportation information: Drive manual transmission vehicle, Valid driver’s licence, Willing to travel for extended periods, Public transportation is available
Work setting: Various locations

Physical Requirements:

  • The candidates should demonstrate meticulous attention to detail
  • The candidates should be able to manage a large workload efficiently
  • The candidates should be capable of handling repetitive tasks with precision
  • The candidates should be capable of lifting weights up to 45 kg (100 lbs)

Other Requirements:

  • The candidates should exercise good judgment in decision-making
  • The candidates should be organized in their approach to tasks and responsibilities
  • The candidates should be reliable in meeting commitments and deadlines
  • The candidates should be a team player, contributing to collaborative efforts
  • The candidates should be hardworking, demonstrating a strong commitment to their responsibilities

Candidate Status:

  • Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
  • International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

  • The candidates should be able to address customers’ complaints or concerns with professionalism in customer service and arrange travel-related itineraries and reservations
  • The candidates should be able to load and unload goods and operate and drive straight or articulated trucks to transport goods and materials
  • The candidates should be able to oversee the condition of the vehicle, inspect tires, lights, brakes, cold storage, and other equipment, and perform brake adjustments
  • The candidates should be able to perform pre-trip, en route, and post-trip inspections, oversee all aspects of the vehicle, and perform preventive maintenance
  • The candidates should be able to receive and relay information to central dispatch, record cargo information, hours of service, distance traveled, and fuel consumption
  • The candidates should be able to participate in tarping and ensure the safety and security of cargo

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
mansourdrar@yahoo.com

By mail
10223 – 154 Ave NW
Edmonton, AB
T5X 5R1

Truck driver

Manspower Enterprise Inc
Edmonton
  Transportation & Logistics Full-time
  27.75
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Sep 23rd, 2024 at 15:44

Nanny Full-time Job

SHANTHINI SANTHIRALINGAM

Babysitting & Nanny Work   Vancouver
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to change diapers, ensuring infants’ comfort and hygiene
  • The candidates should be able to follow parents’ lead with toilet training, supporting children during this transition
  • The candidates should be able to sterilize bottles and prepare formulas, maintaining proper feeding practices
  • The candidates should be able to assume full responsibility for the household in the absence of parents, managing tasks effectively
  • The candidates should be able to bathe, dress, and feed infants and children, providing attentive care
  • The candidates should be able to discipline children according to the methods requested by the parents, maintaining consistency in behavior management
  • The candidates should be able to instruct children in personal hygiene and social development, promoting healthy habits and interactions
  • The candidates should be able to maintain a safe and healthy environment in the home, ensuring children’s well-being
  • The candidates should be able to organize activities such as games and outings for children, fostering engagement and fun
  • The candidates should be able to prepare and serve nutritious meals, supporting children’s dietary needs
  • The candidates should be able to prepare infants and children for rest periods, ensuring a calm and comfortable environment
  • The candidates should be able to supervise and care for children, ensuring their safety and developmental needs are met
  • The candidates should be able to help children with homework, providing guidance and support for their learning

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
shanthinisanthiralingam@gmail.com

Nanny

SHANTHINI SANTHIRALINGAM
Vancouver
  Babysitting & Nanny Work Full-time
  17.40
Requirements: Languages: Candidates must have knowledge of the English Language Education: Candidates need standard educational qualifications such as a Secondary (high) school gra...
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Sep 23rd, 2024 at 15:40

Data Analyst Full-time Job

BGIS

IT & Telecoms   Toronto
Job Details
Responsible to support the Construction Program Management Team - Collect, enter, analyze, manipulate, develop customized reports and dashboards, as well as create, maintain, and develop Program Management Tracking Tools, and report on internal and client data. Perform Administrative & Coordination activities to Support the Construction Program Management Team. 
KEY DUTIES & RESPONSIBILITIES 

Data Management & Analysis
  • Data Entry - Obtain from various sources such as design drawings, emails, excel documents etc and enter dates, scope, descriptions, costs, quantities etc. into various Program Management Tracking Tools (Master Trackers)
  • Create complex formulas in Excel to facilitate the management and update of Tracking Tools, Budget Estimates, Spend Projections, RFQ Evaluations, Reporting and other documents as requested.
  • Identifies opportunities to maximize data usage, applying modeling and optimization methods to develop new strategies and improve Program Management Tools.
  • Identifies and troubleshoots any issues or anomalies related to various Program Management Tracking Tools and Reports.
  • Responsible for ensuring Program Management Tracking Tools, graphs, pivots and other documents are functional, updated, relevant, customized and available for team use ongoingly.
  • With inputs from the Program Management Team, defines data requirements and gathers and validates information, using judgment and statistical tests.
  • Develops data structures and pipelines to organize, collect, cleanse, and standardize data in order to generate insights and addresses reporting needs

Administration & Coordination

  • Performs administrative and coordination activities throughout the Program Life cycle such as requesting and preparing documents for quotes, PO’s, lien searches, Form 9s, invoices etc. Reviews information obtained, identifies issues, proposes solutions, and works with various stakeholders to rectify.
  • Performs other administrative and coordination activities as requested by the Program Management Team.
  • Uploads, files, names and organizes documents and information to various company and client systems.
  • Works with Program Management Team to identify, document and implement process improvements.
  • Prepare & issue client Project Notifications via email
KNOWLEDGE & SKILLS
  • College Diploma or University degree in computer science, data engineering, actuarial science or equivalent with a focus on data management and/or Project Management.
  • 2+ years strong Data Processing (alpha and numeric) experience using MS Excel
  • 2+ years of experience in quantitative analysis, data modeling, reporting, and data-visualization
  • Advanced skills in computer technology including Microsoft Office (Word, Excel, PowerPoint, Teams and Outlook)
  • Ability to perform ad-hoc, strategic analysis of structured and unstructured data across multiple data sources
  • Ability to define data requirements and gathers and validates information, using judgment and statistical tests.
  • Well versed in knowledge of creating algorithms, identifying patterns and insights from structured and unstructured data sets utilizing graphs, trees and/or other data representation techniques as required.
  • Experience in Corporate Real Estate, Construction or Project, Program Management would be considered an asset
  • Process improvement experience (lean sigma, six sigma even at Greenbelt level) would be beneficial
  • Experience in Data Governance would be an asset
Licenses and/or Professional Accreditation
  •  NA
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Data Analyst

BGIS
Toronto
  IT & Telecoms Full-time
Responsible to support the Construction Program Management Team - Collect, enter, analyze, manipulate, develop customized reports and dashboards, as well as create, maintain, and d...
Learn More
Sep 23rd, 2024 at 15:37

Security Agent Full-time Job

Securitas Canada

Security & Safety   Québec
Job Details

SECURITAS  is currently recruiting a security officer for a data center under construction, you have good interpersonal skills and a sense of customer service, this role is for you.  New to security? Take this chance to gain experience in a stimulating environment. Apply now and launch your career with SECURITAS!

Security agent position to fill the following shift:

  • Night shift for a total of 24 hours
  • Saturday and Sunday (11 pm – 11 am)
  • The candidate must be bilingual (French and English)
  • The exact salary is $23.50/H including bonuses

Job Requirements:

  • Valid security agent license (BSP)
  • Valid first aid certificate (CPR)
  • ASP construction 
  • Customer service skills
  • Proactive, punctual and professional
  • Ideally live in Quebec City and its surroundings

Main tasks to be accomplished:

  • Do patrol (rounds)
  • Do surveillance
  • Report incidents and complete event reports 
  • Intervene when first aid is needed
  • Be alert to any hazards in the building and report them
  • Satisfying customer demands

Security Agent

Securitas Canada
Québec
  Security & Safety Full-time
  23.50
SECURITAS  is currently recruiting a security officer for a data center under construction, you have good interpersonal skills and a sense of customer service, this role is for you...
Learn More
Sep 20th, 2024 at 15:05

Security Guard Part-time Job

Securitas Canada

Security & Safety   Oakville
Job Details

RESPONSIBILITIES:

  • Perform access control provision duties, verify visitors coming on-site.
  • Screen client employees and contractors by asking questions and with handheld wand metal detection devices.
  • De-escalate situations where individuals may decline site policies and procedures, deny access to anyone that does so.
  • Protect client employees and assets.
  • Foot patrols around the client site including internal patrols.
  • Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.

QUALIFICATIONS: 

  • Valid Ontario Security License
  • Valid First Aid and CPR Certificate
  • Thorough understanding of security protocols and procedures including emergency response.
  • 3 years of security experience preferably in an asset protection or corporate role.
  • Be able to work the scheduled shift every weekend.

Security Guard

Securitas Canada
Oakville
  Security & Safety Part-time
  22
RESPONSIBILITIES: Perform access control provision duties, verify visitors coming on-site. Screen client employees and contractors by asking questions and with handheld wand metal...
Learn More
Sep 20th, 2024 at 15:04

Business Solutions Specialist Full-time Job

City Of Regina

IT & Telecoms   Regina
Job Details

Reporting to the Manager, Divisional Business Support, you will be responsible for bridging the gap for business areas with corporate service partners, spearheading the development and execution of innovative solutions while ensuring alignment with overall division goals and strategic priorities. From maintenance management to client systems, your expertise will drive impactful solutions for our departments and branches.

Key Duties & Responsibilities

  • Works closely with division directors and managers on identifying and reporting the successes related to their Key Performance Indicators (KPI).
  • Works closely with division directors, managers and corporate partners on financial reports, transactions and adjustments required.
  • Works closely with division directors and managers to identify management reporting needs. Creates/tests/implements complex reports using reporting tools, particularly for reports requiring data from more than one system.
  • Works with division directors and branch managers in applying business process improvement methodology to analyze business area work processes, identify opportunities for improvement and support implementation of process changes. Applies project management methodology and tools in developing project charters with divisional clients, project plans and regular progress reporting for assigned projects.
  • Administers various management information systems.
  • Maintains current knowledge of technological advancements as they pertain to application development, maintenance management systems and the effective use of reporting tools.
  • Develops and maintains documentation of standards, procedures, and workflow processes for the operation of various applications and interfaces.
  • Performs related duties as required

Key Qualifications

  • Typically, the knowledge, skills and abilities required are obtained through completion of a university degree in Business Administration, Computer Science, or other related discipline.
  • Three (3) to five (5) years' experience in data & financial analysis interpreting & reporting will be a considerable asset, as well as experience in the development and implementation of new technologies.
  • Experience in analytical and operational aspects of business systems and workflow processes, as they relate to municipal infrastructure operations would be an asset.
  • Knowledge of basic accounting principles, especially related to cost accounting.
  • Knowledge of the principles of computers. Knowledge of SQL, Crystal Reports, or similar data query tools and programming languages.
  • Knowledge of systems analysis, design and development techniques, methodologies, and processes. Advanced knowledge of corporate financial and maintenance management systems.
  • Demonstrated skills and extensive knowledge of database design and development including analyzing management information reports.
  • Experience in data tracking, data reporting and data presentation.
  • Experience in defining, tracking, and reporting on Key Performance Indicators Knowledge of municipal operating and capital budgets and how they are developed.
  • Advanced skills in using ad hoc query and reporting tools to create effective reports and presentations of data in text and graphical formats. 
  • Ability to use project management techniques, practices, and software.
  • Ability to instruct and train departmental staff on new processes, procedures, software, and hardware.
  • Ability to express ideas effectively in oral and written form, particularly preparing policies and procedures and communicating orally to group audiences.
  • Ability to work independently demonstrating sound judgement and initiative to establish priorities while taking into consideration the complexities of the issues and required deadlines.
  • Ability to facilitate large groups and document the development and implementation of technical solutions. Ability to establish and maintain effective working relationships in a team environment.
  • Ability to communicate effectively with staff at various levels of the organization.

Working/Other Conditions

  • Must possess the means and ability to travel within the City of Regina

Additional Requirements

  • Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

  • Successful candidate will be required to provide proof of acquired education.

  • Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

Business Solutions Specialist

City Of Regina
Regina
  IT & Telecoms Full-time
  36.21  -  45.38
Reporting to the Manager, Divisional Business Support, you will be responsible for bridging the gap for business areas with corporate service partners, spearheading the development...
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Sep 20th, 2024 at 15:01

Human Resources Systems Analyst Full-time Job

City Of Regina

Human Resources   Regina
Job Details

Position Overview: 

The City of Regina is seeking an HR Systems Analyst to join our team for a one (1) year opportunity to roll out the City of Regina’s new Learning Management System (LMS) and be the trusted subject matter expert in developing functional solutions to help the City of Regina elevate the employee learning experience. Knowledge in the utilization and/or implementation of LMS, as well as Oracle EBS and/or SAP software applications will be a desired asset for this opportunity!
 

As the HR Systems Analyst, you’ll also play a key role in developing digital course content and online learning modules, while creating and documenting new processes and technologies. You’ll lead system testing, analyze Learning Management System data, and contribute to department-specific solutions. Additionally, you'll configure system functionality, develop test plans, gather requirements, and work with various data sources. Your responsibilities will also include leading discussions, documenting process improvements, creating operational efficiencies, and effectively communicating with all stakeholders.
 

The ideal candidate will be an action-oriented and self-motivated individual who can comfortably maneuver through complex processes and people-related organizational dynamics. Additionally, your ability to identify deficiencies, prioritize tasks, and provide thoughtful, diplomatic solutions will be key to your success. 

Key Duties & Responsibilities:

  • Lead the implementation of the new LMS software solution while serving as the subject matter expert (SME) for assigned HR technology projects.
  • Build new components, enhance existing functionalities, and oversee team members on various projects or interim assignments.
  • Analyze business area work processes and identifies opportunities to improve those processes.
  • Support the integration of various systems and processes, while improving organizational and customer support. 
  • Manage inquiries and leverage support of software product experts to find solutions.
  • Develop and present training programs related to work systems and processes.
  • Design and enhance workflow, by recognizing opportunities for process automation, and streamlining.
  • Create and maintain documentation of systems and workflow processes.
  • Maintain current knowledge and awareness of new trends, legislation, and innovation in Human Resources to respond to issues and supports planning efforts to develop programs that help streamline all processes.
  • Develop and deliver on Human Resources services and projects, administers and maintains HR programs, and manages data to perform analytical tasks involving specific HR areas including Organizational Development/Training, and other related HR areas as assigned
  • Research, compile, and generate necessary reports for compliance with regulations and internal use.
  • Support HRIS activities including production defects resolution and perform root cause analysis to determine cause of system defects, recommend and implement solutions.
  • Propose and develop automation solutions to enhance efficiencies within all HR functions, such as payroll, compliance, benefits premiums, time and attendance.
  • Use systems knowledge to identify improvement opportunities, recommends solutions, translates them into requirements, and liaises between IT and third parties to integrate systems requirements; participate in technology communities and discussions boards to identify possible solutions.
  • Ensure data accuracy and retention, all data up to date and recorded effectively, provide valuable insights and reporting structures to make informed decisions. 

Key Qualifications:

  • Typically, the knowledge, skills, and abilities for this position are obtained through a related undergraduate degree such as Computer Science, Business Administration or Commerce combined with at least five (5) years’ experience directly related to Human Resource Management Systems, including Learning Management Systems in a multi-union environment. A combination of relevant education and experience may be considered. 
  • Experience using Oracle E-Business Suite, SAP Modules (such as Success Factors), with a focus on Learning Management Systems and implementation of system functionality.
  • Attention to detail and accuracy. Organization and time management including ability to prioritize tasks, meet strict deadlines, and handle large volumes of work in a busy environment, sometimes with frequent interruptions.
  • Ability to continuously identify processes for improvement and provide recommendations.
  • Ability to understand and execute oral and written instructions.
  • Ability to use judgement and discretion in handling a large volume of confidential information.
  • Ability to communicate effectively, both orally and in writing, with tact and diplomacy.
  • Ability to establish effective working relationships with team members and stakeholders.
  • Proficiency at an intermediate or advanced level of skill using computers and applicable software including Microsoft Office applications or other comparable applications.
  • Experience in a public sector environment is an asset.

Working/Other Conditions:

  • The City of Regina recognizes the importance of flexibility and work-life balance and offers hybrid work arrangements for this opportunity.

Additional Requirements

  • Successful candidate may be required to obtain and provide a satisfactory criminal record check, as per the City of Regina's Criminal Record Check Policy.

  • Successful candidate will be required to provide proof of acquired education.

  • Additional assessments may be conducted to evaluate competencies, knowledge, skills and abilities.

Human Resources Systems Analyst

City Of Regina
Regina
  Human Resources Full-time
  77,207  -  102,942
Position Overview:  The City of Regina is seeking an HR Systems Analyst to join our team for a one (1) year opportunity to roll out the City of Regina’s new Learning Management Sys...
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Sep 20th, 2024 at 15:00

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