9896 Jobs Found
Purchasing/Stores Clerk Full-time Job
Sales & Retail OttawaJob Details
Requisition ID: 16588
Department: Finance and Corporate Services Dept.
Service: Fleet Services
Branch: Fleet Supply Chain & Ops Support Branch
Employment Type: 1 or more Full-time Permanent; 1 or more Full-time Temporary
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $64 725,44- $75 732,80 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Administrative and Support Services
Application Close: 22/04/2025
*Applications received will be used to staff current and on-going requirements for 12 months.
JOB SUMMARY
The Fleet Supply Chain & Operational Support Branch provides fuel and automotive and general stores services, provides operational support related to all fleet management programs, ensures M5/Assetworks (Fleet Management Information System) is aligned to and provides the information needed to enable fleet operations and decisions, and ensures that the City’s parts provision meets service and performance standards. Fleet Materials Management is responsible for the maintenance of inventories of Fleet materials and goods.
You are responsible for providing support services in the operation of an automotive storeroom in conjunction with a Fleet Management Information System (FMIS). The work includes participation in cyclical inventory counts as a “Shift Employee”.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Minimum of 3 years of experience is required, 1 year of which must be in a computerized stores environment
Previous experience in automotive warehouse work is an asset.
Financial experience in bookkeeping and accounting is an asset.
CERTIFICATIONS AND LICENCES
Current Standard First Aid, CPR and/or AED certificates are assets
KNOWLEDGE
- All aspects of automotive stores including procurement inventory management, and warehouse operations.
- Workplace Hazardous Materials Information.
- Order processing.
- Shipping, receiving and procurement of transportation services.
- Computerized automotive inventory control system(s).
- Word processing, spreadsheet, e-mail, Internet computer applications.
- Sourcing strategies and techniques.
- Thorough knowledge of automotive systems, components and parts.
- You are required to work evenings, nights and weekends and rotational evening shifts as a “Shift Employee”, which includes participation in cyclical inventory counts.
COMPETENCIES, SKILLS AND ABILITIES
- Communicate effectively with all levels of staff and vendors.
- Communicate using discretion, tact, diplomacy and judgment when interacting with clients, staff vendors and various levels of City employees.
- Evaluate customer requirements and determine product specifications.
- Identify and correct Inventory deficiencies.
- Operate a forklift and motorized pallet lift.
- Demonstrate processes and train others, as directed.
- Demonstrate personal initiative and also work in a teamed environment.
- Participate in cyclical stock counts and reconciliation
- Reconcile/verify invoices to information contained in reports and make adjustments.
- Understand and perform financial calculations required for order processing.
- Identify and apply tax and discounts accurately within a computerized environment.
- Ability to support operations at several sites simultaneously, as required.
- Effective interpersonal skills.
- Demonstrated leadership, initiative and strong customer service orientation.
- Sound judgement.
- Must be able to work under pressure.
- Lift and carry items weighing up to 50 lbs. on a regular basis.
- Handle items weighing in excess of 75 lbs. on a regular basis using appropriate methods.
- Maintain a personal level of physical fitness, coordination and balance to safely use portable staircases on a regular basis and to access stock by hand at an overhead level.
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Purchasing/Stores Clerk
City Of Ottawa
OttawaSales & Retail Full-time
64,725.44 - 75,732.80
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Application Administrator, Junior Full-time Job
Administrative Jobs GuelphJob Details
The Junior Application Administrator position is responsible for 1st level support of all assigned applications, this position will serve as a subject matter expert on content, processes, and procedures associated with enterprise applications using various programs such as OneStream and SAP BPC.
Responsibility
- Provide 1st tier support for existing applications.
- Work with all members of the IT and Finance team on ITIL processes to increase the number of first call resolutions and improve overall customer satisfaction.
- Perform application administration, such as user access rights.
- Assist in the planning, design, development, and deployment of enhancements to existing applications.
- Liaise with vendors as needed to provide an additional level of support to the application users, and for managing modifications to the applications.
- Create and maintain effective system documentation.
- Work with the QA team to develop, coordinate and perform in-depth tests, including end-user reviews, for system modifications.
- Provide orientation and training to end users for all modified and new systems.
- Review and evaluate the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
- Extract data from the system and prepare reports for end-users and management.
Academic/Educational Requirements
- Post-Secondary Education in Computer Science, Finance, Accounting, or Business Administration.
Required Skills/Experience
- Minimum three years of application support experience, preferably related to finance or accounting.
- Knowledge of business applications (OneStream, SAP BPC) and ERP systems (IFS, SAP, JD Edwards, etc.).
- Good knowledge of and hands-on experience on data extraction and reporting tools such as SQL.
- Able to communicate on a technical and non-technical level depending on the audience. Possess excellent communication skills.
- Excellent problem-solving skills.
- Ability to work as member of team coordinating efforts with various personnel.
- Continuously learn and update technical skills and knowledge.
- Flexible and adaptable.
- Knowledge of accounting or finance is a bonus.
What Linamar Has to Offer
- Competitive Compensation
- Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability Counsel
- Community based outreach supporting both local and global initiatives and charities.
- Discounts for local vendors and events, including auto supplier discounts.
Please ensure your resume clearly shows financial applications and ERP systems that you are familiar with.
Application Administrator, Junior
Magna Exteriors
GuelphAdministrative Jobs Full-time
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Engineering Administrative Assistant Full-time Job
Administrative Jobs GuelphJob Details
Position Summary:
Reporting to the Engineering Services Manager, you will be the liaison within the engineering department who is responsible for the coordination of job tasks, engineering production procedures and data management.
Performance Expectations:
- Gets to know the Engineering team individually and has a firm handle on the team’s pulse. Works with engineering management to maintain and improve the overall culture of the Engineering team.
- Assist Managers / Supervisors with organizing meetings (WebEx, conference calls, lunches, etc.). Assist with correspondence and keeping meeting minutes as required.
- Organize Engineering department communications/meetings, organization changes, charts, etc.
- Assist Engineering Managers / Supervisors with overtime approvals, timesheet corrections, and approvals for payroll. Assist with expense reports.
- Logs all vacation requests and approvals, update the vacation tracker and update HR as required.
- Provide a link between Design Engineering and other departments by supplying supporting documentation and information.
- Book airline reservations, rental cars, and hotel rooms for Engineering staff or visitors as required.
- Process incoming and outgoing interoffice mail.
- Assist Managers / Supervisors with Engineering test machine requisitions. Keep track of machines in Engineering along with plans to return to production.
- Assist with the maintenance of the Lean Suggestion Program. Assist Managers / Supervisors with tracking lean suggestions (submissions, approvals, feedback to Engineering Designers, copies to Lean Suggestion coordinators. etc.).
- Prepare reports and presentations and provide information to staff and the general public regarding the company and program rules, regulations, and procedures.
- Assist in the coordination of administrative procedures such as budget submissions.
- Regular follow-up with Managers/Supervisors on actions, reports, etc.
- Back up support for the administrative release of engineering changes (ECOs), engineering purchase orders (EPOs), and deviations initiated by Design Engineering
- Back up support for entering new part numbers and revision changes
- Back up support for structuring BOMs from engineering prints
- Maintain control of the Policy and Procedures manual
- Create and provide training as required
- All other duties as assigned.
Credentials:
- Completion of secondary school or an equivalent combination of education and work experience.
- Familiarity with prints, print management, sales graph and charts.
- Ability to estimate inventory levels and supplies on hand.
- Plan and prioritize job tasks, following established procedures.
- Strong computer skills in Microsoft Office and AutoCAD
Desired Characteristics:
- Ability to work in a team environment, supporting coworkers as needed.
- Familiarity with PPAP, FMEA, 8D and APQP.
What Linamar/Skyjack Has to Offer
- Competitive Compensation
- Employee Benefits package includes but not limited to, Drug, Dental & Vision etc.
- Opportunities for career advancement.
- Sustainability Counsel
- Community based outreach supporting both local and global initiatives and charities.
Engineering Administrative Assistant
Linamar Corporation Plc
GuelphAdministrative Jobs Full-time
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Financial Planner - Winnipeg Full-time Job
Financial Services WinnipegJob Details
To ensure that our purpose is front and centre in all we do, we have refreshed our name to Financial Planners under Scotia Financial Planning (formerly known as ‘Investment Specialist’ under the Mobile Advice Team). Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture!
As an Financial Planner, you will focus on developing and deepening client relationships by providing high quality advice and service within the mass affluent market. As a dedicated entrepreneur, you understand that growing a practice is all about building long-term relationships. You know how to leverage your external networks and centres of influence and welcome the freedom to grow your own practice. Most importantly, you realize that your clients are your greatest asset, and your priority is providing investment and financial planning advice to help them meet their unique goals.
You also excel at building new relationships and enjoy the flexibility of being able to meet clients outside of the office, on a schedule that best suits you and your clients. Finally, you recognize the value of working within a collective Scotiabank framework that benefits both your clients and your practice overall.
Following a comprehensive financial planning framework, you will be responsible for driving investment sales and new client acquisition, while adhering to Global Sales Principles, compliance and regulatory requirements as well as establishing business development opportunities with prospects and clients within the assigned market area.
Is this role right for you? In this role, you will:
Promote the development and sustainable growth of proprietary investment business in the assigned market area by:
- Business Development: Executing on business development plans for prospects and existing clients within the mass affluent market. Identifying additional investment business development opportunities and facilitating the implementation of an investment solution and/or referral to the appropriate partners.
- Client-Centric: Providing client-centric investment solutions through a financial planning framework, aligning with Global Sales Principles. Conducting outbound communications and proactive calling to prospects to remain top-of-mind for future business opportunities. Conducting complimentary needs analysis across several financial statements, including competitor statements.
- Community Involvement: Participating actively in local professional and community events and associations to develop and expand your network. Identifying opportunities to deliver community information sessions and financial seminars to grow prospects. Building and maintaining a market profile in the assigned market area. Networking with investment industry specialists while managing a small budget for independent marketing-based activities.
Do you have the skills that will enable you to succeed in this role? -We’d Love To Work With You If You Have:
- 3 years of experience in financial planning and investment sales.
- You’re a mutual funds certified professional. You have current accreditation and good standing for MFDA licensing requirements (Investments Funds in Canada or Canadian Securities Course).
- You have successfully completed a Personal Financial Planning (PFP®) designation and/or a Certified Financial Planner (CFP®) designation.
- Proven networking, client acquisition and interpersonal skills; experience building and maintaining Centres of Influence (COIs)
- You’re goal oriented and entrepreneurial. You can work independently as a self-motivated entrepreneur with minimal supervision and as part of a larger team.
- Extensive knowledge of competitive offerings, market trends, economic conditions, and the regulatory environment.
- A valid driver's license and access to a vehicle, to meet clients and prospects within the designated district. What’s in it for you?
- An entrepreneurial culture with the freedom to develop your career.
- A fast-paced, flexible work environment where you can set your own hours and meet clients when and where it’s convenient for them.
- A compensation structure that rewards growing and maintaining your client base. • Access to leading-edge resources to support your growth including dedicated marketing support, powerful mobile technology, leading CRM, portfolio, and financial planning software.
- The ability to build long-lasting client relationships through exceptional advice and service. • Ability to provide an excellent client experience without going to the branch.
- A partnership with our branches and access to Scotia Global Asset Management to deliver an exceptional client experience.
- A work culture that promotes diversity, respect, and inclusion.
Other Information
• Please note that the compensation structure for this role is base plus variable pay. This is a mobile role and will require frequent travel.
#financialplanner
Location(s): Canada : Manitoba : Winnipeg
Financial Planner - Winnipeg
Scotiabank
WinnipegFinancial Services Full-time
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Machinist (Apprentice) Full-time Job
Maintenance & Repair TorontoJob Details
Group Summary:
Job Responsibilities:
• Retrieve and review tooling prints for material and machining requirements.
• Perform some aspects of the tool/die component build for new and existing tools as directed by the tool &
die maker requirements.
• Work is completed through use of milling machines, drill presses, assorted grinders, band and cut-off
saws, lathes, lay-out tables, measuring equipment and heat treat ovens.
• Maintain the required forms for the purpose of recording the number of hours spent on each project.
• Ensure that all environmental requirements are identified and addressed when performing duties.
• Ensure that all safety requirements are being carried out when performing duties.
• Comply with defined Business Management and Environmental Management Systems requirements.
• Provide support for the continuous improvement initiatives within Techform.
• Provide support in the attainment of Techform's operating system goals as outlined by the key graphs.
• Carry out all duties focusing on the goal of internal and external customer satisfaction.
• Other duties as may be assigned by the supervisor or designate.
General Points
• Ensure that all environmental requirements are identified and addressed when performing duties.
• Ensure that all safety requirements are being carried out when performing duties.
• Comply with defined Business Management and Environmental Management Systems requirements.
• Provide support for the continuous improvement initiatives within Techform.
• Provide support in the attainment of Techform's operating system goals as outlined by the key graphs.
• Carry out all duties focusing on the goal of internal and external customer satisfaction.
• Other duties as may be assigned by the supervisor or designate.
Qualifications
• Less than 1 year of work related experience.
• Minimum grade 12 secondary school education or equivalent.
• Current enrolment at a post secondary institution in the Tool & Die program would be an asset.
• Attention to detail is key.
• Communicates Effectively
• Mechanical Aptitude
• Read and understand Blue Print and GD&T.
Awareness, Unity, Empowerment:
Worker Type:
Regular / Permanent
Group:
Magna Mechatronics, Mirrors & Lighting
Machinist (Apprentice)
Magna Exteriors
TorontoMaintenance & Repair Full-time
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ScotiaMcLeod Administrative Associate - Kelowna Full-time Job
Administrative Jobs KelownaJob Details
As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.
IS THIS ROLE RIGHT FOR YOU
In the role you will:
- Ensure effective client administration by managing all administrative processes and escalations requiring investigation
- Consistently demonstrate high levels of client service by:
- supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
- responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
- Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
- Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts
- Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience
DO YOU HAVE THE SKILLS
We would love to work with you if you have:
- Experience in the securities industry
- Willingness to become duly registered as an Investment Representative (IR) with CIRO
- Excellent verbal and written communication
- Strong organizational skills
- Ability to take initiative, work independently and meet deadlines
- Meticulous attention to detail and excellent time management skills
- Exceptional client service skills
WHAT’S IN IT FOR YOU
- At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.
- An organization committed to making a difference in our communities– for you and our clients.
- An inclusive working environment that encourages creativity, curiosity and celebrates success.
- Learning and Development – free access to Scotia Academy to upskill and develop your skills.
ScotiaMcLeod Administrative Associate - Kelowna
Scotiabank
KelownaAdministrative Jobs Full-time
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Customer Care Agent Full-time Job
Customer Service SaskatoonJob Details
Division: Strategy and Transformation
Department: Communications and Public Engagement
Term: 1 Temporary Full Time position available for approximately months.
Closing Date: 04/09/2025
Labour Group: CUPE 59
Posting: 4204
Job Summary
Duties & Responsibilities
- Receives, documents and responds to a variety of emergent and non-emergent customer inquiries, service requests, concerns and complaints through various communication networks. Compiles, records and tracks customer feedback.
- Communicates information to the citizens verbally and in writing ensuring responses are communicated as outlined within corporate processes and established service levels.
- Provides 24 hour – 7 days a week program and service support for the Citizens of Saskatoon.
- Provides professional in-person customer service and customer care by educating citizens on availability and use of online services.
- Utilizes all functions within and supports training of the Customer Relationship Management (CRM) system. Manages and maintains information in the corporate knowledge database.
- Updates communication for service alerts on the City website.
- Responds to or redirects customer inquiries to the appropriate department and performs customer call backs after inquiry investigations, or as requested by Supervisor.
- Receives and dispatches work to field staff, prioritizes calls according to urgency and importance and communicates with emergency services, as required.
- Dispatches crews, vehicles or other field units to appropriate locations by use of radio, phone or computer. Monitors the route and status of field units to prioritize work schedule. Provides field units with information about work orders, traffic, obstacles, and requirements.
- Acts as a liaison with scheduling groups and field staff to ensure work is completed and arranges overtime callouts as determined by established protocol.
- Contacts Management on-call groups during emergency situations and for approval of additional staff in order to maintain service levels,
- Provides suggestions and feedback to improve services offered, departmental processes and procedures citizen services-based knowledge and experience.
- Assists with the training of new staff, as required.
- Performs other related duties as assigned.
Qualifications
- Graduation from a business college
Or
- Graduation from a one year post-secondary business related program.
- Four years’ related customer service and operational dispatch experience, including resolving concerns of customers and experience working in a customer service business systems Hosted Contact Centre and CRM.
- Typing speed of 55 w.p.m.
- Successful completion of, or ability to complete successfully, recognized customer service training.
- Knowledge of office principles, procedures and systems.
- Knowledge of business English and arithmetic.
- Knowledge of fundamental concepts, best practices, methods and/or tools used to store and deliver information such as interactive media, social media, or publication.
- Ability to work as a team member with minimal supervision.
- Ability to communicate effectively, orally and in writing.
- Ability to remain calm and composed when faced with emergent situation
- Ability to deal courteously, tactfully and effectively with customers.
- Ability to perform multiple tasks at one time.
- Ability to research, analyse and interpret information in accordance with established policies and procedures.
- Ability to solve problems independently.
- Ability to establish and maintain effective working relationships with the public, contractors and civic employees.
- Skill in the care and use of office equipment, including computers, with Microsoft Office software, and online computer terminals.
Weekly Hours: 40
Salary Range: $62,488.32 to $68,892.96 CAD per hour (2025 rates)
Customer Care Agent
City Of Saskatoon
SaskatoonCustomer Service Full-time
62,488.32 - 68,892.96
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Clerk-Steno 7 Full-time Job
Administrative Jobs SaskatoonJob Details
Division: Community Services
Department: Parks
Term: 1 Temporary Full Time position available for approximately 7 months.
Closing Date: 04/10/2025
Labour Group: CUPE 59
Posting: 4200
Job Summary
Under supervision of the Clerical Supervisor 13, this position performs clerical, reception and office administration duties.
Duties & Responsibilities
- Screens in-person and telephone inquiries and determines appropriate initial action.
- Responds to a variety of email enquiries pertaining to Parks Service levels, City Tree and Urban Forestry, Pest Management and Park Access Permit programs and generates service requests to the appropriate program staff.
- Coordinates and provides reception and administrative support services, including ordering office supplies to maintain inventory levels and ordering courier services.
- Enters data into various databases, ensures its accuracy, and produces reports, contracts and labels.
- Prepares a variety of documents, including confidential reports, manuals, newsletters, web documents, PowerPoint presentations, etc.
- Controls and records the approvals, payments and keys for the Garden Plot Program, as well as generating approval letters for the participants.
- Maintains records of office expenditures, e.g. supplies, courier service and photocopying, for budget estimates.
- Maintains the centralized office filing system, including confidential documents as well as assisting with maintaining staffing master data spreadsheet.
- Arranges and confirms appointments.
- Sorts and distributes incoming and outgoing mail.
- Performs other related duties as assigned.
Qualifications
- Grade 12 education.
- Graduation from a business college.
- Typing speed of 55 w.p.m.
- Two years' diversified experience in general office procedures.
- Considerable knowledge of business English and arithmetic.
- Considerable knowledge of modern office practices and procedures.
- Demonstrated ability to work with newcomers/ immigrant population
- Ability to take accurate minutes of meetings.
- Ability to make arithmetic calculations rapidly and accurately.
- Ability to make decisions in accordance with established policies and procedures.
- Ability to work with minimum supervision and to prioritize duties and responsibilities.
- Ability to communicate effectively orally and in writing.
- Ability to establish and maintain effective working relationships.
- Ability to maintain confidentiality.
- Demonstrated skill in the use of a computer using the Microsoft Office Suite.
Weekly Hours: 36.67
Salary Range: $51,676.32 to $56,973.60 CAD per annum (2025 rates)
Clerk-Steno 7
City Of Saskatoon
SaskatoonAdministrative Jobs Full-time
51,676.32 - 56,973.60
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Transit Bus Operator Full-time Job
Transportation & Logistics SaskatoonJob Details
Under supervision of the Service Supervisor, this position drives a bus to transport passengers to local destinations in a safe, courteous manner and provides related information to the public in a polite and professional manner.
Before applying, you may want to click below to learn more about the qualification, benefits and other information regarding Saskatoon Transit Bus Operators!
Duties & Responsibilities
- Operates a bus in a safe and courteous manner in accordance with Saskatoon Transit rules and regulations either along scheduled routes to local destinations or on chartered services or tours.
- Provides passengers with information about schedules, stops and presents the fare.
- Ensures passengers safety when boarding, riding and leaving buses.
- Reports all operational problems, such as delays and mechanical problems, according to established procedures.
- Performs other related duties as assigned.
Qualifications
- Grade 12 education.
- Three years’ experience in public transportation service delivery, including two years customer service experience.
- Possession of a valid Class 2A Learners Licence.
- Current driver’s abstract from SGI demonstrating a safe driving record
- Thorough knowledge of the geographic layout of the City of Saskatoon.
- Demonstrated ability to deal courteously and tactfully with the public.
- Knowledge of, and empathy with, the transportation needs of persons with disabilities.
- Demonstrated ability to communicate effectively orally and in writing.
- Demonstrated ability to establish and maintain effective working relationships with other employees, civic departments and outside agencies.
- Physical ability to perform the assigned duties and work in all climates.
Requires Security Check
Weekly Hours: 40
Salary Range: $24.05 to $31.63 CAD per hour (2025 rates)
Transit Bus Operator
City Of Saskatoon
SaskatoonTransportation & Logistics Full-time
24.05 - 31.63
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International Logistics Coordinator Full-time Job
Transportation & Logistics FrederictonJob Details
International Logistics Coordinator
Full-time/Temporary
Florenceville-Bristol, NB
Contract: 18 months
The International Logistics Coordinator will ensure a positive customer experience in the movement of orders internationally through carrier partners, including but not limited to, ocean liners, air carriers, and over the road movement, with a focus on claims-free, on-time service, protection and growth of revenue and margin, while meeting and striving to exceed service expectations
How You’ll Help:
- Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, verify service requirements, and enter information into Cargowise
- Complete required ocean carrier documentation for pickup and release at destination
- Track and trace orders to ensure on time departure and arrival and to proactively notify customers of any variances
- Understand the wide array of capabilities and schedule of designated carriers and make appropriate matches to customer requirements
- Coordinate carrier bookings, follow throughout the duration of the order, and communicate with the customer, as required
- Mitigate additional charges through investigation, data integrity and assist with maintaining the accuracy of carrier information
- Coordinating customs clearance and cross border documentation
- Escalate issues according to established procedures in a timely, accurate and appropriate manner
- Work with specialist, supervisor, managers, and customers in order to quickly and efficiently resolve issues
- Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
- Revenue and cost entry and verification for billing and payables, escalating disputes, working with vendors to mitigate charges
- Establish strong relationships with both McCain & 3rd Party customers to continue growth and business support
- Provide internal communications on account details, including gaps, breakdowns and wins
- Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
- Other related duties as may be required
Your Skills and Experience:
- Post secondary education, preferably in business or international logistics.
- A suitable combination of post secondary education and experience may be considered.
- Previous experience in international, ocean and/or air logistics an asset.
- Exceptional customer service and relationship management skills
- Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
- Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset
- Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
- Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency
- Ability to work independently and to collaborate with others to meet customer expectations
- Ability to work flexible hours to meet customer needs both locally and internationally
- Strong English (written and spoken) required
- Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset
8734 Main Street, Unit 3, Florenceville-Bristol, NB, E7L 3G6, CA
International Logistics Coordinator
Day & Ross Inc.
FrederictonTransportation & Logistics Full-time
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Bilingual Customer Care Representative Full-time Job
Customer Service LavalJob Details
Bilingual Customer Care Representative
Full-time, 95% remote work (permanent and contractual positions available)
Hartland, New Brunswick and Lachine, Quebec
This position offers the ability to work from home, with flexible shift schedules. The successful candidate must have access to high-speed internet.
How You’ll Help
• Help customers with complaints and questions
• Improve the customer’s experience
• Utilize our service techniques and systems
• Increase your skills with every interaction
• Give customers information about services
• Ensure customer satisfaction and provide professional customer support
• Escalate customer dissatisfaction to proper channels
Your Skills & Experience:
• Bilingual English/French communication skills (written and verbal) a STRONG asset
• High school diploma. Post-secondary education in business or related program considered an asset.
• Minimum of one year experience in a call center customer service based position
• Previous SalesForce or CRM system experience considered an asset
• Previous AS400 experience considered an asset
• Previous transportation/logistics experience considered an asset
• Proficient in computer programs such as Microsoft Office Suite
• Highly reliable, willing to learn and acquire new skills
• Exhibit professional communication and customer service skills
• Proven ability to be a self-starter and work independently
• Strong attention to detail with high organizational and interpersonal skills
• Must have access to high speed internet
Bilingual Customer Care Representative
Day & Ross Inc.
LavalCustomer Service Full-time
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Dock Supervisor Full-time Job
Maintenance & Repair QuébecJob Details
Dock Supervisor
Full-time, Permanent, night shift
Quebec, QC
As a Dock Supervisor, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible to ensure smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.
How You’ll Help
• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees to ensure the accurate and timely completion of all dock activities and supporting office tasks.
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction. Make informed decisions based on safety, service, and productivity standards, with an un-derstanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and con-trolling costs.
• Understand and use key metrics to manage terminal performance, including load factor, on-time de-livery, LMS, and freight flow.
• Prioritize the unloading and loading of freight, moving all damaged freight and returns appropriately.
• Recognize risks and problems and work collaboratively with others to practical and speedy resolu-tion.
• Ensure and monitor the continuous flow of communications and information relating to freight deliv-ery so the appropriate parties are aware of solutions/actions to be taken to ensure safe and timely operations.
• Other related duties related as may be required.
Your Skills & Experience:
• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills, including the ability to get things done through others and people develop-ment.
• Computer skills with MS Office products and web based programs. Experience with AS400 a defi-nite asset
• Safety oriented
• Good communication skills, verbal and written
• Strong problem solving skills
• Customer oriented
• Ability to multi task and prioritize workload
• English, other languages an asset
• Able to work with little supervision
• Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo.
• Relays information from the Operations Manager to Dock Workers and keeps the Operations Man-ager updated with dockside operations.
Dock Supervisor
Day & Ross Inc.
QuébecMaintenance & Repair Full-time
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