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As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!

65 Starrs Road, Yarmouth, NS B5A 2T2, Canada  R473819

JOB SUMMARY: 

The posting will remain open until filled.

Position Overview:

Location: Cambridge, Ontario

Candidate needs to have G driver's license to qualify for this role. 

Wages: $ 18.25 an hour.

RESPONSIBILITIES:

• Reports to District Manager.
• Providing up to date Schedules to Scheduling Manager.
• Performs Site inspections and site audit of guards.
• Performing uniform Deliveries to sites.
• Scheduling last minute books offs.
• Completing and submitting all required paperwork in a timely manner.
• Driving to and from sites.
• Site stand downs when required.
• Any other duties as required.
• After hours calls from CNCC with Book offs.

Qualifications:

• At least 1 year of Security Supervisor experience.
• Excellent verbal and written communication skills including telephone skills.
• Full G Driver's license.
• Clean Driver’s abstract.
• Valid Security License.
• Fully Vaccinated against COVID-19.
• First Aid & CPR C.
• Must be able to communicate (read/write) in English.
• Must have previous experience working in this environment.
• Good deportment with clients, presentable professional appearance.
• Strong computer Skills.
• Must have steel toe safety shoes.
• Willing to work all gates and positions.

Essential Functions and Responsibilities:

1. Accounts Payable processing (approx. 25% time spent):
2. Verify accuracy of invoices including applicable sales taxes and communicate any discrepancies.
3. Enter invoices and employee expenses into Oracle Accounts Payable System.
4. Validate vendor statements and inquiries, investigates discrepancies.

1. Benefits administration (approx. 25% time spent): 
2. process disability claims
3. process changes to coverage and new additions/terminations.
4. generate and make changes to monthly billing for Accident Insurance through RBC Insurance.
5. communicate with division payroll administrators regarding company top-up and optional insurance payments, as well as advances and repayments to be processed under the collective agreement for disability leaves.
6. communicate with union on issues if needed.
7. process quarterly optional insurance lists and perform audit to ensure payroll deduction and benefit premiums are in line.

1. Payroll entries (approx. 25% time spent):
   1. review weekly schedule provided and enter scheduled shifts into payroll
   2. compare daily attendance sheets against schedule and make changes accordingly
   3. review all entered time matched billable and non-billable hours per schedule
   4. ensure all premiums are added accordingly based on union rules

1. Other support duties include (approx. 25% of time spent):
2. WSIB claims are processed quickly and corporate/divisional procedures are followed throughout the division.  Communicates with Human Resources Corporate Division with work-related injuries, as needed, and submits copies of the WSIB paperwork, to Human Resources Corporate Division.
3. Responsible for checking uniform orders from other sites, and ordering as needed, as well as working with supervisors and suppliers to correct any problems.  Responsible for setting up and maintaining voucher program through uniform vendor and checking/verifying invoices.
4. Responsible for understanding the collective agreements and applying the appropriate sections as related to the job functions of the position.
5. Responsible to remain up to date on payroll and collective agreement to remain as back-up to payroll administrators if they go off on leave.
6. Work with General Manager to update procedures as needed, such as hiring procedure, Sick & Accident and WSIB procedures.
7. Provide additional human resources services as required by the General Manager of the division.

QUALIFICATIONS:

• Post-secondary diploma or degree in Business, related field required.
• Minimum of 1 to 2 years of experience in payroll administration or benefits administration is an asset
• Demonstrated proficiency in computer skills, Microsoft office (Word/Excel) 
• Working knowledge of the Workplace Safety and Insurance Board (WSIB)
• Must possess excellent communication (both oral and written) and people skills to work with internal and external clients.
• Handling and being exposed to sensitive and confidential information.
• Excellent planning, organizing, and project coordination skills coupled with a high attention to deal as well as the ability to meet deadlines.
• Must have a strong ability to effectively problem solve, along with the ability to work independently or as part of a team.

We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services. 

• Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response. 
• Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices. 
• Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others. 
• Prepares logs or reports as required for patrol route; writes and/or types of reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required. 
• Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required. 
• Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification. 
• Carries out specific tasks and duties of a similar nature and scope as required. 

• Ontario Security Guard License.
• Valid G Driver's License with a clean driving record (min 5 years).
• Availability to work rotational shifts, evenings and nights including weekends and holidays.
• Proficiency in using security equipment and technology.
• Strong communication and problem-solving skills.
• Ability to think quickly and make sound decisions in high-pressure situations.
• Ability to provide exceptional customer service.

#AF-EasternCanada

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