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Customer satisfaction representative Full-time Job

Novapex Technologies Inc

Customer Service   Saint-Jean-sur-Richelieu
Job Details

Requirements:

Languages: Candidates must have knowledge of the Bilingual Language

Education: Candidates need standard educational qualifications such as College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience
Experience: Candidates should have experience of 2 years to less than 3 years
Computer and technology knowledge: Internet, MS Excel, MS Outlook, MS Windows, MS Word
Security and safety: Basic security clearance and Criminal record check

Location: 745 Grand Bernier Nord,Saint-Jean-sur-Richelieu, QC J3B 8H7
Shifts: Day, Flexible Hours
Work setting: Urban area, Business sector, Private sector, Retail/wholesale establishment/distribution centre, Telecommunications company, University or college

Physical Requirements:

  • The candidates should be able to work under pressure in a fast-paced environment
  • The candidates should be able to work with attention to detail
  • The candidates should be able to work in tight deadlines
  • The candidates should be able to walk for extended period

Other Requirements:

  • The candidate should be punctual, client focus, organized, initiative, flexible, reliable, and judgmental
  • The candidates should have excellent oral communication, excellent written communication, efficient interpersonal skills, and be able to work as a team player

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorized (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

  • The candidates should be able to access and process information, address customers’ complaints or concerns, answer inquiries and provide information to customers
  • The candidates should be able to explain the type and cost of services offered, maintain records and statistics
  • The candidates should be able to perform general office duties, sell merchandise, answer written and oral inquiries
  • The candidates should be able to prepare and/or deliver educational, publicity and information programs, materials and sessions
  • The candidates should be able to co-ordinate special publicity events and promotions
  • The candidates should be able to prepare or oversee preparation of reports, briefs, bibliographies, speeches, presentations, Website content and press releases
  • The candidates should be able to assist in the preparation of brochures, reports, newsletters and other material

Benefits:

  • The candidates will get dental plan, health care plan, vision care benefits, paramedical services coverage, disability benefits
  • The candidates will get group insurance benefits, life insurance benefits, long-term care insurance, and free parking
  • The candidates will get team building opportunities and learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume, cover letter, and highest level of education and name of institution where it was completed) through below mentioned details.

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

  • Are you currently legally able to work in Canada?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Customer satisfaction representative

Novapex Technologies Inc
Saint-Jean-sur-Richelieu - 41.75km
  Customer Service Full-time
  65,000  -  80,000
Requirements: Languages: Candidates must have knowledge of the Bilingual Language Education: Candidates need standard educational qualifications such as College, CEGEP or other non...
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Jun 4th, 2024 at 10:34

Waiter/waitress | LMIA Approved Full-time Job

TACOS DON RIGO

Transportation & Logistics   Saint-Jean-sur-Richelieu
Job Details

Requirements:

Languages

Bilingual

Education

  • No degree, certificate or diploma

Experience

Will train

 

Who can apply to this job?

The employer accepts applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates with or without a valid Canadian work permit.

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email

[email protected]

Waiter/waitress | LMIA Approved

TACOS DON RIGO
Saint-Jean-sur-Richelieu - 41.75km
  Transportation & Logistics Full-time
Requirements: Languages Bilingual Education No degree, certificate or diploma Experience Will train   Who can apply to this job? The employer accepts applications from: Canadian ci...
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May 8th, 2024 at 13:32

CUSTOMS BROKERAGE REP Full-time Job

UPS

Customer Service   Granby
Job Details
Work location: Must be able to work at 23 boul. de l'aeroport, Bromont, Quebec.

Job Type: Permanent Full Time - Benefits eligibility after 90 days

Work Schedule: Monday to Friday 8.30am to 5pm.

Job Summary


This position demonstrates advanced knowledge of entry writing. He/She classifies according to the Harmonized Tariff Schedules (HTS), participates in government agencies clearances (PGA), Code of Regulations, and Customs regulations.

Ideal candidate profile for this role;

  • High school diploma

  • Minimum of 2 years' experience working for a Customs Broker

  • Knowledge of customs operations, laws and regulations, and other government departments

  • Proficiency in Microsoft Office

  • Customs Broker License - Preferred

  • Accurate and rapid data entry

  • Excellent verbal and written communications skills

  • Bilingual (French and English)


Responsibilities:

  • Prepares customs entries and forwards freight to designated locations including interface with international and domestic carriers, overseas offices, and importers.

  • Prepares customs entries and follows-up with the clearance process on all entries prepared.

  • Communicates documentation discrepancies to client and supervisor.

  • Coordinates freight delivery to designated locations.

  • Resolves finance and accounting reconciliation exchange issues.

  • Scans entries into the imaging system meeting allotted and sensitive time requirements.

  • Prepares reports/presentations and analysis using various software packages and databases.

  • Follows up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins.

  • Establishes and maintains client relationships.

UPS Supply Chain Solutions offers a competitive total compensation package including:
•    Retirement savings plan (6.5% employer match contribution)
•    UPS Stock Purchase Plan
•    Reimbursement of your tuition fees
•    Employee Assistance Program for you and your family
•    7 floater days / yearly + Annual Vacation + Statutory Holidays
•    Variety of discounts at certain suppliers for our employees, you are eligible as soon as you are hired.
•    Development and career progression opportunities.


Competitive benefits coverage and even some premiums paid entirely by the employer which includes:
•    Life insurance for you and your family
•    Variety of medical specialists cover under our plan
•    Emergency travel assistance for you and your family
•    Medical services and supplies part of your medical plan
•    Vision care, including eye exam, glasses or contact lenses
•    Dental services including orthodontics
•    Short and long term disability program

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

CUSTOMS BROKERAGE REP

UPS
Granby - 22.29km
  Customer Service Full-time
Work location: Must be able to work at 23 boul. de l'aeroport, Bromont, Quebec. Job Type: Permanent Full Time - Benefits eligibility after 90 days Work Schedule: Monday to Friday 8...
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Apr 21st, 2024 at 14:32

Fast-food service attendant Full-time Job

Valentine Cowansville

Tourism & Restaurants   Cowansville
Job Details

Requirements:

Languages: Candidates must have knowledge of the French Language

Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma
Experience: Candidates don’t need experience although having experience is an asset

 

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Benefits:

  • The candidates will get health care plan, and gratuities

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

Fast-food service attendant

Valentine Cowansville
Cowansville
  Tourism & Restaurants Full-time
  15.25
Requirements: Languages: Candidates must have knowledge of the French Language Education: Candidates don’t need standard educational qualification such as degree, certificate or di...
Learn More
Apr 14th, 2024 at 17:18

Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Granby
Job Details

Retail Banking Sales & Service

 

 

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Customer Service Representative

BMO CANADA
Granby - 22.29km
  Customer Service Full-time
Retail Banking Sales & Service         Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financi...
Learn More
Jan 23rd, 2024 at 08:28

Retail Sales Consultant Full-time Job

Bell

Sales & Retail   Granby
Job Details

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.


If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team. 


The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada’s Best National Network. We love to innovate, embrace big challenges, and live for the newest technology

 

Responsibilities / Job Description

Bring your personality to the job
• You love helping people find the products that will make their lives better 
• You’re passionate about new technology and ready to explain it to anyone, from an expert to a novice
• You thrive in a fast-paced environment and have a flexible schedule
• Experience in Retail Sales, Customer Service or Hospitality is a definite asset
• At Bell, we don’t just accept difference—we celebrate it!
Get benefits and build a career path 
• We recognize your hard work through incentives, rewards, and employee discounts on services
• Full benefits package for full-time and part-time employees
• Online and in-class training to develop your skills, along with opportunities for career growth and promotions
• We also provide a flexible schedule that offers Full and Part Time hours 
Build great customer experiences that keep customers coming back to our stores 
• Be able to build a connection with customers to find the right products and services for them
• Provide a great experience and build loyalty with every customer, every day
• Enjoy the challenge of hitting sales targets
• Be excited to learn about new technology and services
• Speak another language? We welcome any second language (French, Mandarin, Cantonese, Korean, Tagalog, Hindi, Punjabi, Thai, and more
)

Retail Sales Consultant

Bell
Granby - 22.29km
  Sales & Retail Full-time
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other...
Learn More
Jan 18th, 2024 at 03:19

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