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Customer Service Representative Full-time Job

BMO CANADA

Customer Service   Blainville
Job Details

Application Deadline:

09/17/2024

Address:

280 de la Seigneurie Ouest

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

Customer Service Representative

BMO CANADA
Blainville - 40.22km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 09/17/2024 Address: 280 de la Seigneurie Ouest   Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice an...
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Sep 3rd, 2024 at 13:31

Administration Assistant Full-time Job

BMO CANADA

Administrative Jobs   Laval
Job Details

Application Deadline:

09/07/2024

 

Address:

3225 St-Martin Ouest Blvd

 

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives. As this role contributes to the overall success of the Investment Advisors portfolio, you may be entitled to additional discretionary compensation.

 

  • Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
  • Assists the advisory team in preparing for client meetings, including scheduling appointments.
  • Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
  • Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
  • Maintains and organizes client database and client files.
  • Ensures transactions and tasks are appropriately assigned to team members and completed.
  • Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
  • Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
  • Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
  • Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
  • Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
  • Maintains the confidentiality of client and Bank information.
  • Completes complex & diverse tasks within given rules/limits.
  • Analyzes issues and determines next steps; escalates as required.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 1 – 2 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
  • Knowledge of wealth management company and branch operations (e.g. client services, trust services, account transfers, etc.) is an asset
  • Knowledge of operational aspects of traditional (stocks, bonds, money market, mutual funds) and non traditional (managed and fee based) products is an asset
  • Familiarity with technology applications and software used in the financial planning and investment industry.
  • Basic specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Please note the base salary for this specific position in Laval is $ 40,000.00 and this role may be eligible to receive a monthly discretionary bonus.

 

 

You’re fluent in French and English as this role provides support to clients and team members inside and/or outside the province of Quebec.

 

Salary:

$32 700,00 - $48 600,00

Administration Assistant

BMO CANADA
Laval - 21.72km
  Administrative Jobs Full-time
  32,700  -  48,600
Application Deadline: 09/07/2024   Address: 3225 St-Martin Ouest Blvd   Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day...
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Sep 3rd, 2024 at 13:29

Health, Safety and Environment Coordinator (administrative assistant) Full-time Job

BGIS

Administrative Jobs   Montréal
Job Details

The selected candidate must be able to obtain a reliability status issued by the federal government.

MAIN TASKS AND RESPONSIBILITIES

  • - Update various databases;
  • - Archive various files on the network;
  • - Prepare prints and assemble thematic binders;
  • - Make shipments via messengers;
  • - Carry out all other related tasks for the department.

KNOWLEDGE AND SKILLS

  • Training in office automation, secretarial or administrative skills or equivalent experience;
  • Mastery of Microsoft Office office software (Word, Excel, PowerPoint);
  • Oral and written communication skills, ability to work in a team, discretion, and professionalism;
  • Ability to manage several tasks at once, prioritize, and meet deadlines;
  • French, spoken and written.

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Health, Safety and Environment Coordinator (administrative assistant)

BGIS
Montréal - 11.49km
  Administrative Jobs Full-time
The selected candidate must be able to obtain a reliability status issued by the federal government. MAIN TASKS AND RESPONSIBILITIES - Update various databases; - Archive various f...
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Aug 30th, 2024 at 12:20

Payroll Specialist Part-time Job

Lafarge Canada Inc

IT & Telecoms   Laval
Job Details

Objective 

The main role of the Payroll Specialist is to support the RMX GMA concrete team in administrative tasks by bringing rigor and organization to the activities of the various departments. Manage the hourly payroll and benefits of unionized employees; ensure daily liaison to transmit employee issues. Perform routine accounting tasks and participate in security initiatives in the market.  


Main responsibilities

Security :

  • Serves as a role model for safety, environmental stewardship, leadership, teamwork and continuous improvement to ensure consistency of the company's vision and critical success factors.

 

Payroll-HR:    

  • Responsible for the bi-weekly payroll closing process for hourly employees.
  • Handles the hiring of temporary and permanent unionized employees.
  • Ensures the processing of terminations/terminations of contracts of temporary unionized employees.
  • Maintains personnel records (active workforce reports (absenteeism, overtime).
  • Submits requests in SAP for changes, hiring, layoff and termination, for hourly employees.
  • Works jointly with the union executive for the application and interpretation of the collective agreement.
  • Prepares and monitors CNESST and health insurance files.

 

Administration:

  • Creates purchase requisitions, tracks POs and processes invoices/bills of lading in conjunction with HR.  
  • Prepares manual invoices: union release, etc.
  • Acts as a replacement for the administrative assistants in accounts payable and training.


Relations with other positions:

  • Works closely with plant service representatives including the plant manager, department heads and supervisors
  • Collaborates with various departments, such as HR, finance, procurement, etc.

 

Dimensions: 

  • Payroll: bi-monthly production for 100 employees
  • Annual production capacity of the plant: 550,000m3 
  • Subordinates: 0 employees
  • Total number of employees: 125

 

Qualification profile

 

Education and work experience

  • Professional studies diploma (DEP) in administration and at least five years of professional experience in a similar work environment OR college diploma in administrative techniques and three years of professional experience
  • Experience in payroll service required and payroll experience for unionized employees would be a major asset.

 

Knowledge and skills

  • Proficiency in MS Word, Excel, PowerPoint software  
  • Knowledge of SAP integrated management software systems would be an asset 
  • Sense of organization. 
  • Very good interpersonal skills. 
  • Expertise in prioritizing and handling multiple requests. 
  • Ability to work effectively in a team and with minimal supervision. 
  • Ability to take initiative. 
  • Bilingualism (French and English) both orally and in writing. 

 

Job-specific skills:    

  • Results orientation
  • Interpersonal flexibility
  • Organizational flexibility
  • Problem Solving
  • Timely decision making     
  • Customer orientation
  • Integrity and trust
  • Listen 
  • Establish priorities

 

Thank you for your interest. Only selected candidates will be contacted for an interview. Lafarge is committed to employment equity and encourages applications from women, visible minorities and persons with disabilities.

Payroll Specialist

Lafarge Canada Inc
Laval - 21.72km
  IT & Telecoms Part-time
Objective  The main role of the Payroll Specialist is to support the RMX GMA concrete team in administrative tasks by bringing rigor and organization to the activities of the vario...
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Aug 29th, 2024 at 15:09

OMNI Customer Fulfillment Associate Full-time Job

Walmart

Customer Service   Repentigny
Job Details

Position Summary...

Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high-quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

 

 

What you'll do...

1. Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve “On Time” delivery to customers.
2. Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes.
3. Ensures that products picked are of the highest quality i.e. no damaged products, freshest product selection etc.      
4. Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.     
5. Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.
6. Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.     
7. Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization’s mission and core values.
8. Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules. 

 

 

‎ 

 

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

 

 

Age – 16 or older

 

 

 

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

 

 

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

 

Primary Location…

100 Boul Brien, Repentigny, QC J6A 5N4, Canada

OMNI Customer Fulfillment Associate

Walmart
Repentigny - 32.28km
  Customer Service Full-time
Position Summary... Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment A...
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Aug 28th, 2024 at 15:18

Financial Services Manager Full-time Job

Air Canada

Financial Services   Dorval
Job Details

Air Canada is seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Manager represents Finance and works with the team which supports the finances of the Air Canada Maintenance branch.

Air Canada Maintenance represents one of the key financial drivers for the airline as a whole.

Responsibilities:

  • Deliver value added service to ACM Inventory Planning business unit by identifying, and evaluating profitability enhancing opportunities and strategies, internal process changes and new cost savings opportunities.
  • Develop and manage effective working relationships with branch leader and strategic partners to ensure buy-in of solutions and changes in processes and strategy.
  • Master TRAX financial transactions: provide guidance on proper accounting impact of branch transactions and work with Finance-Audits team to report, identify and assess transactional inaccuracies. 
  • Master Balance Sheet transactions, understanding, flow of costs. Partner with YWG, Supply Accounts, Audits and BFO team to educate team on accounting principles to best support the business and sound financial decisions.
  • Support Capital Budgeting initiatives for all Air Canada Maintenance business units. Provide timely and accurate reporting and support all related financial activities.
  • Partner with YWG Finance to ensure all aspects of inventory are in line with both accounting and corporate direction
  • Lead the development and implementation of Financial Performance Indicators for better understanding of the cause-and-effect relationship of costs and to assure the efficiency and the performance of the business unit.
  • Lead, collaboratively, with the ACM branch, process improvement initiatives that provide better financial controls, understanding, and strategic decision-making around Inventory and other financial processes 
  • Ensure a consistently high-level of quality in service provided relative to both timelines and accuracy
  • Work with the Power BI team to update and improve inventory dashboards
  • Work with Manager Financial Application & Services on the design, testing and documenting of the Air Canada Unifier project 
  • Other Ad-hoc financial analysis and project management support

Qualifications

  • 3-5 years of relevant experience 
  • Undergraduate degree in Business, Accounting or Finance is required
  • Accounting and/or business designation CPA is an asset
  • Strong quantitative and qualitative analytical skills to analyze and report back on complex data 
  • Excellent interpersonal skills, communication skills and demonstrated ability to work with others 
  • Self-started, energetic with strong sense of initiative and creativity 
  • Ability to learn financial systems quickly 
  • Demonstrated organization skills and ability to work under pressure and reach to changing timelines
  • Ability to build and maintain advanced financial models in Microsoft Excel and intermediate to advanced PowerPoint & Power BI skills.  
  • Experience working with Alteryx is an asset
  • Experience in aviation supply chain is an asset
  • Experience with TRAX system is an asset

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Financial Services Manager

Air Canada
Dorval - 21.84km
  Financial Services Full-time
Air Canada is seeking a highly motivated, energetic, and ambitious individual to learn and progress in their career with Air Canada. The Financial Services Manager represents Finan...
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Aug 27th, 2024 at 16:19

Store Manager Full-time Job

Rogers Communications Inc

Management   Saint-Laurent
Job Details

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

 

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

 

As a Store Manager, you can expect to:

 

  • Coach, develop and retain a high-performing sales team with a strong focus on customer experience
  • Manage and run store operations with an adventurous and innovative spirit that can adapt to an ever-changing environment
  • Focus on performance to meet and exceed local/regional business objectives
  • Promote Rogers & Fido brands, including Rogers Mastercard
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Invest in the growth of employees through various of world-class development programs
  • Participate in community events and outreach efforts to support local small businesses
  • Exercise autonomy to operate your store like a business, curating solution-based experiences

 

What’s in it for you:

  • Competitive compensation plus lucrative management bonus program
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and support benefits- 100% coverage
  • Employee and Family Assistance Program benefit
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • Career growth and development opportunities

What we’re looking for:

  • A progressive thinker with a desire to innovate and share ideas that have real business impacts.
  • An ability to deliver on business plans to meet regional, and store targets
  • A leader who fosters collaboration and passion for leading and inspiring teams
  • An ability to work a flexible schedule and work occasional evenings/weekends (able to work 40 hours/week)
  • You meet the minimum age of majority (varies by province)
  • English is an asset

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further. 

 

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

 

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: G17B-3131 Boul. Cote-Vertu(5229), Saint-Laurent, QC
Travel Requirements: Up to 100%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 307067

Store Manager

Rogers Communications Inc
Saint-Laurent - 16.56km
  Management Full-time
Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand...
Learn More
Aug 27th, 2024 at 15:55

Customer Service Representative Full-time Job

Royal Bank Of Canada

Customer Service   Montréal
Job Details

Job Summary

Provide telephone support to customers and promote a company's products and services. Use experience and extensive working knowledge of the job, policies and practices to perform daily tasks and various administrative and operational assignments.

 

What is the Opportunity?

The Creditor Customer Service Representative will interact with clients over the phone, and provide them with insurance advice and solutions based on their individual needs. You will strive to constantly improve functions taking a client focused approach to effectively process client requests and provides advice and service solutions where appropriate regarding their credit insurance coverage on loans, lines of credit, mortgages and business loans. Your will retain the customers by showing the benefits and features of keeping their coverages. Your ability to provide superior customer service, build rapport and gain the clients’ confidence will be critical to your success

 

What will I do?

  • Handling inbound calls and meeting customer expectations by providing them with information, understanding their needs, offering value-added solutions, seeking business opportunities and taking personal initiative to resolve their problems.
  • Secures new business and/or retains existing business
  • Ensure customers receive optimal service at a level that meets their needs, personally or by referring them to the appropriate partner (internally or externally)
  • Takes ownership of client concerns, building ownership and accountability at first point of contact through client-focused behaviours, ensuring, when necessary, the escalation process is followed
  • Process applicable paperwork for clients, ensuring accuracy and completeness of information.
  • Meet monthly sales and retention goals

 

What do you need to succeed?

Must-have

  • Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.
  • Solid aptitude for listening, establishing rapport and finding the right solutions for customers
  • Strong attention to detail and problem resolution skills
  • Ability to navigate between multiple systems
  • Flexibility to work a variety of shifts as our Centre is open Monday to Friday 8:00am to 8:00 pm in order to better help our clients

 

Nice-to-have

  • Sales experience and success in meeting and exceeding sales targets in a Contact centre environment

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards package including flexible benefits, competitive compensation, and stock options
  • Work in a dynamic, collaborative, progressive, and high-performing team. By joining RBC Insurance, you also become part of a supportive, inclusive team that shares common values – including a fundamental respect for each other
  • Leaders who support your development through coaching and managing opportunities
  • Flexible work/life balance options
  • Ability to make a difference and lasting impact

Job Skills

Customer Interactions, Customer Knowledge, Customer Needs, Customer Service, Customer Service Management, Insurance Products, Product Services, Sales, Sales Activities, Telephone-Based Customer Servicing

 

Additional Job Details

Address:

1 PLACE VILLE MARIE: MONTREAL

City:

MONTREAL

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-08-27

Application Deadline:

2024-09-30

Customer Service Representative

Royal Bank Of Canada
Montréal - 11.49km
  Customer Service Full-time
Job Summary Provide telephone support to customers and promote a company's products and services. Use experience and extensive working knowledge of the job, policies and practices...
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Aug 27th, 2024 at 15:09

Dispatcher Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

 

Full-time (Sunday to Thursday, 10:00 pm to 6:30 am) 

 

How You’ll Help 

Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 

Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 

Answer phones from drivers and customers. 

Review yard check to ensure freight is not missed and trucks are on schedule. 

Coordinate drivers to come back for second round of deliveries. 

Coordinate daily P&D requirements. 

Monitor driver performance and report finding to manager. 

Identify areas for improvement and efficiencies. 

Perform clerical duties for compliance and broker pay as required. 

Other related duties as may be required. 

 

Your Skills & Experience:  

An understanding of the geography of the area 

High School graduate or equivalent 

Transportation background in dispatch, dock supervision (2-3 years) 

Computer literate in Excel and Word 

Equipment knowledge is an asset 

Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 

Results focused 

Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 

Must have a strong sense of urgency 

Good communication skills 

Must be able to work under a flexible work schedule 

Must be a hands-on operator, trainer, coach and mentor 

Must be able to build and maintain relationships 

Must be a self-starter 

English required; other languages an asset but not required 

 

To apply, visit our Careers page at dayross.com
 
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Dispatcher

Day & Ross Inc.
Laval - 21.72km
  Transportation & Logistics Full-time
The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhe...
Learn More
Aug 27th, 2024 at 14:56

Talent Acquisition Partner Full-time Job

Air Canada

Human Resources   Dorval
Job Details

Reporting to the Manager, Talent Marketing, the Talent Acquisition Partner will be responsible to attract, engage, and recruit talent using various HR platforms and social media, building relationships networks.  

TheTalent Acquisition Partner will be responsible for delivering recruiting support for Air Canada's talent needs, supporting the client groups, through a pro-active and engaging initiatives. In this, role the incumbent will be participating in recruitment initiatives across all Air Canada divisions.

Posting End Date: Sep 2, 2024

Responsabilities:

  • Assist in the full cycle recruitment process for the designated client group via a tailored approach, candidate interviews, shortlist and coordinating hiring manager interviews 
  • Develop and manage strong business relationships with clients to ensure best in class recruitment and guarantee client satisfaction 
  • Coordinate with hiring managers to define necessary requirements for open roles  
  • Track applicant activity and other recruitment and selection measures through our Taleo applicant tracking system 
  • Send recruiting emails topassive candidatesand follow up when necessary 
  • Join social media groups and professional networks and interact with potential candidates 
  • Advertise open positions to external networks 
  • Collaborate with business leaders in the development of results-driven attraction strategies for current and future recruitment needs 
  • Build and grow a network of promising candidates and maintain relationships for both existing and future mandates 
  • Contribute to Air Canada's commitment to acquire and develop a diverse workforce

Qualifications

  • University degree in Human resources or related field  
  • Experience in technical, professional and/or management level recruiting (preferably at the national or multi location level)  
  • Solid understanding of Canadian employment legislation governing employee recruitment, selection, and hiring 
  • Proficiency withMS Office andweb-based applicant HR systems (Taleo, PeopleSoft) is a must 
  • Previous agency recruiting experience (an asset) 
  • Knowledge of employer branding strategies and recruitment marketing and social media  
  • Think outside the box, proactive and engaging attitude 
  • Strong initiative and managerial courage with a high level of diplomacy and tact  
  • Flexibility with work hours and ability to travel is essential

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Talent Acquisition Partner

Air Canada
Dorval - 21.84km
  Human Resources Full-time
Reporting to the Manager, Talent Marketing, the Talent Acquisition Partner will be responsible to attract, engage, and recruit talent using various HR platforms and social media, b...
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Aug 26th, 2024 at 14:17

Analyst, Communications Full-time Job

Saputo Dairy Products Canada

Marketing & Communication   Saint-Laurent
Job Details

As a Communications professional at Saputo, you are part of the team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT initiatives impacting people and business processes across our global divisions. Your collaborative approach, creativity, and understanding of communication best practices and tools are part of your recipe for delivering effective communications in a dynamic and fast-paced environment.

 

How You Will Make Contributions That Matter:

 

Reporting to the IT Manager, PMO—Change Management & Communications and working collaboratively with diverse cross-functional and corporate teams, the IT Analyst, PMO – Communications is responsible for applying best practices to develop communication strategies, plans and material, leveraging multiple channels to support IT driven projects and initiatives globally. This work includes:

 

  • Planning innovative strategic and tactical communications campaigns that support project, program and/or organizational objectives, including creating detailed communications plans

  • Writing and editing key messages and content that contribute to audiences meeting cognitive, affective, and psychomotor objectives, including creating change stories, SharePoint Online posts, Go Live kits, and cybersecurity notices

  • Using a variety of tools and tactics to design, develop, and share compelling change and operational communications

  • Following review and approval workflows

  • Creating and managing IT intranet and SharePoint pages and content

  • Coordinating and/or contributing to change management activities with supervision, ensuring deliverables and engagement activities are well executed, and desired outcomes are met

  • Identifying and monitoring risks and issues

  • Tracking and reporting on Key Performance Indicators to Saputo IT and Business leaders and project PMO

  • Fostering relationships, by establishing, influencing, and supporting key business and project team members at all levels

  • Contributing to ongoing improvement of Saputo’s IT communications approach, change management methodology, and framework of tools

 

You Are Best Suited for The Role If You Have the Following Qualifications:

 

  • Bachelor’s degree or higher in a relevant program (e.g. Communications, Marketing, English, Business) or equivalent work experience

  • Demonstrated ability to design and develop communications and to apply communications best practices

  • Knowledge and experience with graphic design

  • Ability to create content using SharePoint Online, Canva, Klaviyo, Vyond Video Studio, and Articulate 360/Rise 

  • Ability to multitask and manage competing priorities under pressure and to work independently and in a collaborative team environment

  • Advanced written and verbal communication skills                

  • Highly organized with an attention for details

  • Advanced proficiency in MS Office 365 (i.e. Word, PowerPoint, Excel, SharePoint, and Teams)

 

The following are considered assets:

  • Experience contributing to change management efforts on enterprise transformations or system implementations, with preference given to IT project experience

  • Demonstrated understanding of change management methodology and practices and a desire to apply leading practices

  • Change management certification (Prosci or CCMP) 

French and/or Spanish language skills

 

 

We support and care for our employees and their families by providing:

 

  • Competitive salaries

  • A hybrid work environment with the possibility to work from home 2 days a week

  • Advantageous corporate agreements

  • Full range of group insurance benefits

  • Group retirement pension plan with employer contribution

  • Purchase option of company stocks

  • Group RRSP

  • Health and wellness program in the workplace

  • Assistance program for employees and their families

  • Saputo products at a discounted price

 

We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.

 

SALARY RANGE: $65,010 to $85,320

*Salary offers will vary commensurate with experience, education, skills, and training.

Analyst, Communications

Saputo Dairy Products Canada
Saint-Laurent - 16.56km
  Marketing & Communication Full-time
  65,010  -  85,320
As a Communications professional at Saputo, you are part of the team responsible for enabling change for large scale, complex enterprise technology implementations and smaller IT i...
Learn More
Aug 23rd, 2024 at 13:42

Maintenance Foreman Full-time Job

NORTERA

Maintenance & Repair   Saint-Jean-sur-Richelieu
Job Details

WHY CHOOSE NORTERA

  • Competitive salary and annual bonus, advantageous leave policy;
  • Flexible work schedule in hybrid mode;
  • Complete range of benefits (telemedicine) and employee assistance program (PAEF);
  • Possibility of contributing to an RRSP with an employer contribution;
  • Participation in a volunteer day at the employer's expense;
  • Reimbursement for tuition and physical activity;
  • Environment promoting learning and professional development;
  • Opportunities to work on challenging projects within a growing company!

YOUR DAILY ROLE

As a Maintenance Foreman and under the authority of the Maintenance Director, the incumbent recommends and implements changes to improve the processes and productivity of the maintenance department. maintenance to ensure precise and efficient operation.

 

  • Act as a leader responsible for the health and safety of employees under his supervision and promote its application;
  • Implement a strategy allowing the judicious use of planned downtime;
  • Coordinate preventive maintenance activities with the aim of optimizing our rate of return;
  • Update preventive maintenance plans for equipment and ensure follow-up;
  • Maintain a partnership with internal experts and promote inter-factory support;
  • Orient your team towards the organization's priorities and promote continuous improvement;
  • Ensure monitoring of the preventive upkeep and maintenance program;
  • Ensure the cleanliness of the premises and maintain the 5S level;
  • Participate in the knowledge transfer, mentoring and training plan for employees under his supervision;
  • Contribute to team spirit and company values;

YOUR PROFILE

  • College diploma in a related field;
  • Five (5) years of experience in personnel supervision, preferably in a unionized environment.
  • Proven ability to implement change using continuous improvement methodologies;
  • Proficiency in Office suite software;
  • Proficiency in French and functional English

Maintenance Foreman

NORTERA
Saint-Jean-sur-Richelieu - 22.61km
  Maintenance & Repair Full-time
WHY CHOOSE NORTERA Competitive salary and annual bonus, advantageous leave policy; Flexible work schedule in hybrid mode; Complete range of benefits (telemedicine) and employee ass...
Learn More
Aug 23rd, 2024 at 13:02

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