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As a Client Services Coordinator you’ll work with our clients to successfully implement upgrades, customizations, and add-ons to our software products, supporting them through configuration, training, and rollout so they can make the most of their new tools.

You will own the delivery of paid client work from beginning to end, coordinating all activities and aiming at efficient delivery and a great customer experience. Working closely with clients and internal cross-functional teams, this role is responsible for ensuring open communication, timely delivery of the right work, and empowering the customer to make the most of our software.

On the Implementations Team, we collaborate with our customers to build lasting relationships and implement continuous improvements to their online presence and services. We guide our clients through implementations with the goal of understanding their needs and goals, and providing solutions to address them. We are committed to providing exceptional customer service, and work diligently to exceed our clients’ expectations. The Client Services Coordinator plays an important role in all of these objectives.

You will be your clients’ first point of contact during delivery. You’ll be an expert on internal processes relating to product rollout, what is important to your customers, and how our products can be used to meet their needs and help them achieve their goals. You will provide status updates, follow-up with internal and external stakeholders on upcoming or past-due tasks, and ensure that the delivery complies our ISO certified delivery process.

About you:

Your extraordinary attention to detail is how you make your mark. Communication, organization, and juggling priorities comes easily to you, and you thrive in a fast-paced environment. You enjoy working independently and being the owner of your own schedule. You’re a supportive and collaborative team member. You love to solve problems and learn new skills. 

What you’ll do:

• Lead clients through the onboarding process of our software products, aiming to meet standard timelines for key milestones so that we can recognize the revenue to hit our internal financial targets
• Support clients in making the best possible use of our software and services in their business, and help them see the value of our tools
• Prepare for and lead client meetings, take notes, and follow up on all action items
• Respond to emails and client inquiries in a timely manner
• Ensure all delivery work is completed in alignment with our ISO standards
• Follow up with clients and internal teams to ensure tasks are being completed on schedule, and to the required specifications
• Anticipate next steps in the delivery, and identify potential risks or challenges as tasks are completed or due dates missed
• Motivate clients and internal teams to achieve due dates and project goals
• Maintain complete ownership of your client’s service requests throughout their lifecycles 
• Be the voice of the client within our organization, to ensure we all understand what our clients’ needs are, what they expect from us and our products, how they feel about us and our products, etc. / Act as an internal champion of the goals, business needs, and pain points of our client base
• Troubleshoot to identify solutions or workarounds when needed to deliver on requirements or meet a client’s needs
• Coordinate with internal teams to identify answers to client inquiries
• Obtain final approval from clients on completed work and issue invoices from our financial system 
• Provide suggestions on new processes or process improvements and assist in execution
• Create and maintain internal documentation surrounding team processes and workflows

Your skills, experience and qualifications:

• College diploma or 2 years’ relevant work experience
• At least 1 year of customer service experience in any environment
• Personable, friendly, and approachable
• Tech savvy / power user: highly comfortable in the digital landscape and confident to learn-by-doing with new software
• Creative problem-solver, with a demonstrated ability to be resourceful in finding solutions and workarounds especially in a software context
• Personable and a strong communicator
• Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint) in a work or business context
• Strong organizational and time management skills
• Strong prioritization skills and adaptability to shifting priorities
• Commitment to process improvement, effective problem solving and ability to think creatively

We won’t complain if you also have:

• Experience working with municipal and other public sector organizations in North America
• Experience working in a Software as a Service (SaaS) environment
• Proficiency in either Spanish or French languages
• Knowledge of website and web application trends such as responsive design, structured data, SEO, analytics, accessibility, security etc
• Familiarity with the software development lifecycle and SaaS business operations
• Experience working with Jira, Confluence, HubSpot, or other digital task tracking tools

Responsibilities

As Canada’s fastest growing convenience food company, we’re committed to building a family of tasty, delicious snacks that grows and prospers.  As a consumer, you’ve come to trust us for our high quality salty snacks. With five manufacturing facilities, 50 major distribution centers and 70,000 customers from coast to coast, we’re constantly searching for exciting new ways to build on our lasting tradition of fresh products, top-notch service and industry-leading innovation.

GOOD FOOD FOR THE FUN OF IT!

The  New Grad Maintenance Supervisor position will assist in the management of the day to day workload for the maintenance team to ensure an effective and efficient service is delivered and departmental targets are achieved.  The Maintenance Operations SCL is responsible for a team of planners and schedulers to ensure that the sites Planned Preventative and Predictive Maintenance agenda and maintenance shutdown are completed and provide leadership and coaching to the team.

KEY ACCOUNTABILITIES:

• Responsible for a team of maintenance planners, schedulers and storeroom to ensure Key Performance Indicators (KPIs) are met for department
• Manage maintenance projects and periodic shutdowns
• Ensure scheduled planned preventative and predictive maintenance are completed to standard to minimized unplanned downtime
• Analysis of equipment/downtime issues to identify root cause and development of corrective actions
• Apply specific technical skills as required to support issues quickly to minimize downtime
• Train and provide technical expertise to the team and broader organization members where appropriate
• Manage contractors on site to ensure they meet PepsiCo safety requirements
• Conduct benchmarking studies to determine maintenance best practices

Qualifications

Skills & Knowledge Required:

• Demonstrated leadership capabilities and leading for results through others
• High level of skill in coaching teams and working as a team player
• Experience in manufacturing environment
• Excellent communication skills
• Knowledge of computer applications (MS Word/Excel)
• High degree of organizational skills and attention to detail

Minimum Job Requirements:

• Bachelor’s degree or equivalent experience
• 5+ years in manufacturing environment
• Demonstrated people and leadership skills
• Team based approach to decision making

 #PFCSC

#LI-CDNFOODS

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 2 years to less than 3 years
Area of specialization: Industrial
Computer and technology knowledge: Database software, Enterprise resource planning (ERP) software, MS Excel, MS Outlook, MS Windows, MS Word, MS PowerPoint, Electronic mail, Programmable logic controller (PLC), and Google Docs

Work setting: Urban area, Private sector, Public sector, Industrial association, and Industrial plant
Transportation/travel information: Own transportation, Own vehicle, and Willing to travel
Type of industry experience: Automotive parts manufacturing

Physical Requirements:

• The candidates should possess attention to detail
• The candidates should be accustomed to a fast-paced environment
• The candidates should be capable of working under tight deadlines
• The candidates should be able to work under pressure

Other Requirements:

• The candidates should prioritize punctuality, demonstrating flexibility and efficient interpersonal skills
• The candidates should have a strong client focus, excel in excellent oral and written communication, and be highly organized
• The candidates should be reliable team players, exhibiting dependability and the ability to multitask
• The candidates should show initiative, exercise good judgment, and be quick learners, functioning effectively in various roles

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to address customers’ complaints or concerns with professionalism and empathy, receiving and logging complaints for systematic resolution
• The candidates should be able to answer inquiries accurately and promptly, issue receipts, and provide information on the type and cost of services offered to clients
• The candidates should be able to arrange billing for services, ensure accurate documentation, and arrange refunds and credits in accordance with organizational policies
• The candidates should be able to consult with clients after a sale, providing ongoing support and advising on advertising or sales promotion strategies to meet their objectives
• The candidates should be able to act as a spokesperson for the organization, representing its values and interests, while gathering, researching, and preparing communications material for effective client engagement
• The candidates should be able to answer clients’ inquiries and provide information through written and oral communication channels, contributing to overall customer satisfaction

Benefits:

• The candidates will get dental plan, health care plan, group insurance benefits, Registered Retirement Savings Plan (RRSP), and free parking available

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume, Cover letter, and References attesting experience) through the below-mentioned details

By email
[email protected]

Be prepared for the screening questions. Include answering the following questions while applying:

• Are you available for the advertised start date?
• Are you currently legally able to work in Canada?
• Do you currently reside in proximity to the advertised location?
• Do you have previous experience in this field of employment?
• What is the highest level of study you have completed?

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates should have standard educational qualification such as Secondary (high) school graduation certificate.
Experience: Candidates need experience of 7 months to less than 1 year.

Responsibilities:

• The candidate must be able to establish methods to meet work schedules, supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures, ensure food service and quality control, prepare budget and cost estimates.
• The candidate should address customers’ complaints or concerns, maintain records of stock, repairs, sales and wastage, prepare and submit reports,establish work schedules.
• The candidate must have knowledge of the establishment’s culinary genres.

Benefits:

• The employees get other benefits such as free parking.

How to apply

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By email
[email protected]

What is the opportunity?

As a Trust Administrator, you will provide timely and accurate support to our valued clients in respect to all aspects of trust administration. You will effectively administer trust accounts and assist with client queries while maintaining high standards of client service, quality control, and operational efficiency.

By joining RBC Royal Trust, you will have direct impact on improving the lives of clients by helping settle their estates, protecting their legacies, and improving the communities in which they live. We are a team committed to helping clients achieve peace of mind now and for the future.

Although there may not be immediate openings for this role today, we are always looking for the best and brightest talent and welcome the opportunity to speak to interested candidates.

What will you do?

• Assist Officers in all administrative functions

• Ensure all account information on internal systems is up-to-date, complete, and accurate

• Maintain all written, verbal, and electronic communication as required with internal and external contacts as well as with clients

• Investigate all inquiries and administrative errors and refer more complex issues to the Senior Officer

• Understand and follow all RBC processes and policies as required

• Promptly respond to client calls in the absence of the Officer or Senior Officer, addressing client inquiries in a professional manner

What do you need to succeed?

Must-have

• Minimum of one year of experience in the financial services industry

• Post-secondary education

• Successful completion of STEP Canada’s Foundations of Estate and Trust Administration course (CETA1), or obligation to complete upon employment

• Intermediate to advanced Microsoft Excel and Word skills

• Exceptional written and verbal communication skills

• Excellent interpersonal skills and ability to deal with sensitive and difficult client situations in a professional manner

• Strong organizational skills, meticulous attention to detail, and solid follow-through capabilities

• Strong teamwork and relationship building skills as success in this role is dependent on working in cooperation with others

Nice-to-have

• CSI and/or STEP Canada estate and trust related courses

• Successful completion of the Canadian Securities Course (CSC)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

Job Skills

Additional Job Details

100 KING ST W:HAMILTON

HAMILTON

Canada

37.5

Full time

Wealth Management

Regular

Salaried

2024-04-25

2024-05-11

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits

• Employee discounts that can offer up to 50% off our Rogers & Fido products and services

• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends

• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 875 Highland Rd. W (479), Kitchener, ON
Travel Requirements: None
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates should have standard educational qualification such as Secondary (high) school graduation certificate or equivalent experience.
Experience: Candidates need experience of 7 months to less than 1 year.
Supervision: 3-4 people, 5-10 people, Food service counter attendants and food preparers
Security and safety: Bondable

Location: 809 Victoria St N Kitchener, ON N2B 3C3
Work Setting: Fast food outlet or concession, Restaurant

Physical Requirements:

• The candidate should be able to work in a fast-paced environment and pay attention to detail.
• The candidate should be physically demanding.

Other Requirements:

• The candidate should be accurate, initiative, judgemental and focused on client.
• The candidate should have dependability, flexibility, reliability.
• The candidate should be organised and a good team player.
• The candidate should have efficient interpersonal skills, excellent oral communication and excellent written communication skill.

Responsibilities:

• The candidate should establish methods to meet work schedules, supervise and co-ordinate activities of staff who prepare and portion food, train staff in job duties, sanitation and safety procedures
• The candidate should estimate and order ingredients and supplies, ensure food service and quality control, address customers’ complaints or concerns, maintain records of stock, repairs, sales and wastage, prepare and submit reports, establish work schedules
• The candidate must have knowledge of the establishment’s culinary genres.

Benefits:

• The employees get health benefits such as Dental plan, Health care plan, Vision care benefits
• The employees get long term benefits such as Group insurance benefits

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions

• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits

• Employee discounts that can offer up to 50% off our Rogers & Fido products and services

• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends

• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.  Successful candidates will be required to provide consent for and pass Background Check requirements

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 84 Lyden Road Kiosk 8 (5403), Brantford, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298475

What we Offer:

• Competitive Compensation
• Career Growth
• Medical & Dental Benefits
• Company-matched Pension Plan
• Discount Programs
• Educational Assistance

How You’ll Help

• Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training/apprenticeship.
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
• Work independently to complete diagnostic, service, repair and maintain trailers.
• Maintain and repair trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills & Experience: 

• Candidates enrolled or planning to enroll (in the next 3 months) in trailer repair apprenticeship will be considered.
• Red Seal journeyperson certification is an asset.  
• Work experience in the automotive industry. 
• Training in Trailer tire repairs, brakes, suspension, lights, etc.
• Previous experience and qualification to perform Safety inspections are considered an asset in this position.
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time.
• Knowledge of transportation industry rules and regulations regarding transport trailers and components.
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc. 
• Troubleshooting and problem-solving abilities, Strong attention to detail, good communication skills –verbal and written.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Requirements:

Languages: Candidates must have knowledge of the English or French Language
Education: Candidates don’t need standard educational qualification such as degree, certificate or diploma

Experience: Candidates don’t need experience, training will be provided 

Physical Requirements:

• The candidates should be accustomed to a fast-paced environment and prepared for repetitive tasks
• The candidates should be able to stand for extended periods and possess attention to detail
• The candidates should be capable of working under pressure

Other Requirements:

• The candidates should be dedicated to client focus and reliable in meeting commitments
• The candidates should be team players with the ability to multitask

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to clean and sanitize items such as dishwasher mats, carts, and waste disposal units
• The candidates should be able to clear and clean tables, trays, and chairs, and package take-out food
• The candidates should be able to portion and wrap foods, take customers’ orders, and remove kitchen garbage and trash
• The candidates should be able to wash, peel, and cut vegetables and fruit

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]