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517 Jobs Found

Counter clerk Full-time Job

Wolseley Canada

Sales & Retail   Terrebonne
Job Details

The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact for every customer that comes in. This is a great opportunity for someone looking to advance their career in sales.

 

What are the benefits for you?

  • Normal opening hours Monday to Friday
  • Full benefits with fully Company paid premiums for the basic kit from the first day of employment
  • Professional development and training opportunities
  • Life, Disability and Wellness Insurance Program
  • Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
  • Paid vacation and sick leave, and a day off on your birthday!
  • Bonus programs that include annual performance bonuses and a profit sharing plan
  • Employee discounts on top brands of plumbing and HVAC/R products
  • Tuition reimbursement for employees
  • Employee Referral Program
  • Reimbursement of safety shoes

 

What you will do:

  • As the first point of contact, you will be required to provide product information to customers quickly and professionally.
  • Respond to customers in a timely manner in person, by phone or email.
  • Prepare quotes for small, urgent work orders.
  • Conduct necessary product research in catalogs and online.
  • Verify that all items are available to the customer as per order and schedule.
  • Take responsibility for establishing good relationships with customers and associates.
  • Take the initiative to replenish the area near the counter as needed.
  • Offer assistance in the warehouse if needed.

 

What you will bring:

  • Prior technical experience in sales or customer service in the wholesale or distribution industry required
  • Knowledge of the local market in the plumbing and HVAC/R products sector, an asset
  • General computer skills required, including Microsoft Office; experience with AS400 system an asset
  • Must possess exceptional customer service and professional communication skills

 

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

 

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Counter clerk

Wolseley Canada
Terrebonne - 14.1km
  Sales & Retail Full-time
The Sales Counter Associate is responsible for ensuring that our customers remain our top priority. They provide exceptional customer service and act as the first point of contact...
Learn More
Oct 1st, 2024 at 16:08

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

About the role

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate

Scotiabank
Saint-Jérôme - 14.9km
  Customer Service Full-time
About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority i...
Learn More
Mar 28th, 2025 at 15:54

Electromechanic Full-time Job

Saputo Diary

Maintenance & Repair   Saint-Jérôme
Job Details

Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines.

Please note that there are two salary increases in the first year.

Available salary: $37.05

Evening premium of $1.25/h and night premium of $1.75/h

Schedule: night 3.2.2.3.

We support and care for our employees and their families by offering:

  • Vacation upon hiring;
  • Generous and comprehensive group insurance;
  • Group pension plan with employer contribution;
  • Telemedicine and assistance program for employees and their families;
  • Share capital with employer contribution;
  • Generous allowance for parental leave;
  • Paid leave; sick leave, mobile leave and volunteer leave;
  • Possibility of contributing to group RRSPs and TFSAs
  • Training and development programs;
  • Activities organized for employees and their families;
  • Special discounts on our products;

Contributing in this role is:
• Carrying out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of the equipment of the various bottling lines;
• Carrying out the work according to established priorities, the availability of equipment and required materials;
• Facilitating compliance with deadlines and the efficiency of the production and packaging of dairy products;
• Communicating the progress of work and projects to the people concerned;
• Carrying out inspection and preventive maintenance of equipment;
• Resolving and repairing equipment in breakdown situations to ensure that production objectives are met;
• Providing training to plant employees, as needed;
• Working with external companies to complete projects;
• Carrying out electrical installations;
• Carrying out breakdown analyses and suggesting measures to improve process efficiency;
• Sanitary welding (TIG);
• Ensuring that planned work is carried out according to deadlines and performing all other related tasks.

The qualifications sought are:
• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, automation, etc.);
• Possess a certificate in electricity (license C) (an asset);
• Training and experience with PLC (an asset);
Mastery of common computer tools;
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills.

Electromechanic

Saputo Diary
Saint-Jérôme - 14.9km
  Maintenance & Repair Full-time
  37.05
Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines. Please note...
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Mar 24th, 2025 at 16:18

Customer Experience Associate - St-Jerome, QC (15 hours/week) Full-time Job

Scotiabank

Customer Service   Saint-Jérôme
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs


Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 


Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package


Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.

Customer Experience Associate - St-Jerome, QC (15 hours/week)

Scotiabank
Saint-Jérôme - 14.9km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Feb 27th, 2025 at 12:01

Financial Services Representative Full-time Job

CIBC

Financial Services   Saint-Jérôme
Job Details

As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Services Representative, you’ll foster key relationships with clients, understand their financial and personal goals, provide informative and tailored service, and recommend the right products and solutions that will help their financial success. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site.

 

How you'll succeed

  • Client engagement - Meet with clients to understand their personal and business priorities, advise them on solutions, and provide a forward-looking financial plan. Use your knowledge of cash management, credit, investment and wealth protection to help clients meet their goals.
  • Relationship building - Engage in marketing and outreach activities to show clients you value them and their communities. Grow your network, deepen existing relationships, and work as one team to ensure clients are connected to the right people and opportunities.
  • Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

 

Who you are

  • You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
  • You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
  • You know that details matter. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  • You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You build trust through respect and authenticity.
  • You love to learn. You’re passionate about growing your knowledge, and you know that there is no limit to what you can achieve.
  • You’re a certified professional. You have current accreditation and good standing Mutual Funds License (Canadian Securities Course or Investment Funds In Canada).
  • You can demonstrate 1 year experience in working with clients and achieving sales results. It’s an asset if you have prior banking experience in a similar capacity.
  • Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

 

What CIBC Offers

 

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

 

*Subject to plan and program terms and conditions

Financial Services Representative

CIBC
Saint-Jérôme - 14.9km
  Financial Services Full-time
As a member of the Personal and Business Banking team, you’ll work in a fast-paced Banking Centre where you’ll make a meaningful difference in our clients’ lives. As a Financial Se...
Learn More
Sep 13th, 2024 at 10:02

Sales Associate Part-time Job

Maple Leaf Foods Inc.

Sales & Retail   Boisbriand
Job Details

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

 

As a Sales Associate, you can expect to:

 

  • Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
  • Promote Rogers & Fido brands, including Rogers Mastercard 
  • Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
  • Participate in community events and outreach efforts to support local small businesses.
  • Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

 

What’s in it for you:

 

  • Competitive compensation plus commissions
  • One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
  • Mental Health and Support benefits- 100% coverage
  • Employee and Family Assistance Program benefits
  • Employee discounts that can offer up to 50% off our Rogers & Fido products and services
  • A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
  • A flexible schedule, including evenings & weekends (Min 20 hours/week)
  • Career growth and development opportunities

 

 

What we’re looking for:

 

  • You are great with people and are passionate about delivering an exceptional customer experience
  • You love being part of a team and are a great collaborator
  • You are excited and inspired by technology
  • You meet the minimum age of majority in your province
  • English is an asset

 

After you apply, watch your email

Candidates will be required to complete an online assessment as a next step.  If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.

Sales Associate

Maple Leaf Foods Inc.
Boisbriand - 15.64km
  Sales & Retail Part-time
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about techno...
Learn More
May 15th, 2024 at 18:40

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Boisbriand
Job Details

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 

We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

 

  • Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
  • Nurturing rich, long-standing relationships 
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 


Is this role right for you? In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service 
  • Uncover and solve customers’ needs 
  • Explain complicated concepts simply 
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
  • Demonstrate an eagerness to learn and determination to succeed 


Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

 

  • Have strong customer service skills 
  • Are willing to assist in a professional, friendly and efficient manner 
  • Are available to work a flexible schedule 
  • Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
  • Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
  • Previous banking experience is a strong asset 


What’s in it for you?

 

  • The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
  • A rewarding career path with diverse opportunities for professional development 
  • An organization committed to making a difference in our communities– for you and our customers 
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
  • A competitive compensation and benefits package 

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Boisbriand - 15.64km
  Customer Service Full-time
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help the...
Learn More
Mar 2nd, 2024 at 09:29

Production helper Full-time Job

Fromagerie Marie Kadé

General Category   Boisbriand
Job Details

Requirements:

 

Languages: Candidates must have knowledge of the English or French Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates should have experience of 1 to less than 2 years

Candidate Status:

  • Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
  • Candidate must have legal authorization (Work Permit) to work in Canada
  • If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through the below-mentioned details.

By email
[email protected]

Production helper

Fromagerie Marie Kadé
Boisbriand - 15.64km
  General Category Full-time
  17
Requirements:   Languages: Candidates must have knowledge of the English or French Language Education: Candidates don’t need standard educational qualifications Experience: Candida...
Learn More
Mar 1st, 2024 at 10:42

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Mascouche
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

 

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English & French because they will serve English-speaking clientele.

Customer Experience Associate

Scotiabank
Mascouche - 16.33km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Jul 24th, 2024 at 16:43

Merchandising Coordinator Full-time Job

TJX Companies Inc

Sales & Retail   Mascouche
Job Details

You will discover

Here's what eligible associates will benefit from:

  • Unique culture promoting inclusion
  • Specific training and workplace resources to increase your skills
  • Discounts on merchandise at all TJX Canada stores for you and your eligible family members
  • Employee and Family Assistance Program

What you will do 

A very varied job awaits you, we can assure you of that. You will contribute to different areas of the store, such as merchandise processing, warehouse and customer service. Here are some of the key responsibilities of this position:

  • Practice operating rules to provide excellent customer service. Communicate updates and changes clearly, and train associates on policies and procedures associated with each service area.
  • Know how to plan, prioritize tasks and provide direction to associates in collaboration with the management team.
  • Train and develop associates on merchandise presentation as well as how to provide excellent customer service, encouraging an environment of collaboration and continuous improvement.
  • Play a key role in improving the shopping experience by coordinating and organizing the flow of merchandise, to ensure an attractive sales floor that meets presentation standards.
  • Create inspiring displays in main areas, implement the store's fashion, brand and quality strategy using dynamic feature changes to drive sales and influence trends.
  • To see this role a little closer, click HERE ]

What you will need

  • To start a career with us, you must have the following skills:
  • A minimum of 1-2 years of relevant experience, preferably in retail or service industry.
  • A high school diploma or equivalent work experience.
  • Skills for problem solving, verbal and written communication, as well as active listening.
  • Excellent customer service skills with the ability to identify expressed and unexpressed requests and needs of customers and associates.
  • An ability to create and maintain a warehouse.

Hourly salary range: $17.75 - $22.19*

Merchandising Coordinator

TJX Companies Inc
Mascouche - 16.33km
  Sales & Retail Full-time
  17.75  -  22.19
You will discover Here's what eligible associates will benefit from: Unique culture promoting inclusion Specific training and workplace resources to increase your skills Discounts...
Learn More
May 15th, 2024 at 16:37

ScotiaMcLeod Admministrative Associate (Laval) Full-time Job

Scotiabank

Administrative Jobs   Laval
Job Details

We are committed to investing in our employees and helping you continue your career at Scotiabank. 

 

The Administrative Associate’s primary focus is to assist an Advisor in the day to day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.

IS THIS ROLE RIGHT FOR YOU

 

In the role you will:

 

1. Ensure a high level of client service by:

  • Supporting advisor in the regular review of clients portfolios to identify client needs for Team of Experts services
  • Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program
  • Gathering research & product information from internal and external sources
  • Entering client trades as directed by client or Advisor
  • Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts

 

2. Ensure effective client administration by:

  • Following up with clients on missing documentation required as per the industry regulatory requirements
  • Maintaining client files and information of the appropriate systems
  • Checking daily trades and all system entries in accounts for timelines and accuracy
  • Responding to client inquiries in a timely, responsive manner
  • Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
  • Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate
  • Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions
  • Ensuring all client interaction is accurately documented
  • Understanding the required documentation for all client account types

 

3. Provide marketing assistance to the Advisor by:

  • Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)
  • Developing, distributing and maintaining marketing materials
  • Organizing client events, including lunch & learns, seminars, client appreciation
  • Maintaining or co-ordinating electronic marketing
  • Managing the approval process for all marketing and mass communication

 

4Supporting the growth of the Advisor by:

  • Reviewing and reducing all restricted accounts
  • Managing the Bank referral process
  • Assisting in idea generation
  • Reviewing the daily commission reports and follow up on unpaid commissions
  • Tracking the Growth Bonus payments and follow up
  • Preparing, analyzing, and presenting reports and recommendations, financial plans/concepts, insurance, annual trading summary etc. to the Advisor for review
  • Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts

 

5. Contribute to the effective functioning of the branch team by:

  • Building effective working relationships across the team and with various business line and corporate function contacts
  • Maintaining a high level of customer service
  • Facilitating a culture of open and honest communication
  • Actively participating and contributing to touch bases and team meetings
  • Encouraging the generation of new ideas and approaches
  • Actively sharing knowledge and experience to enhance the development of all team members
  • Developing and executing a meaningful employee development plan

 

 

DO YOU HAVE THE SKILLS

 

We would love to work with you if you have:

  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Ability to take initiative and work independently
  • Ability to meet deadlines
  • Understanding of industry and firm compliance regulations

 

 

EDUCATION AND ACCREDITATIONS

  • Canadian Securities Course (CSC)
  • Conduct and Practices Handbook (CPH)
  • Investment Representative Training (IRT)
  • Post Secondary

 

Working Conditions  

  • The role operates within a standard office environment.
  • The branch is a fast paced often high stress environment often with conflicting demands
  • Seminars and client/prospect events are often held in the evening which can require a longer than usual working day.

 

 Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French as they will be required to work closely with other groups from head office who operate primarily in English, and they will serve and English-speaking clientele.

 

#SWM

ScotiaMcLeod Admministrative Associate (Laval)

Scotiabank
Laval - 23.09km
  Administrative Jobs Full-time
We are committed to investing in our employees and helping you continue your career at Scotiabank.    The Administrative Associate’s primary focus is to assist an Advisor in the da...
Learn More
Jun 30th, 2025 at 18:49

Customer Experience Specialist Full-time Job

Day & Ross Inc.

Customer Service   Laval
Job Details

The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exceptional customer service through each customer interaction and all contact channels:  phone, email, fax, and web.  

How You’ll Help:

•    Completing daily customer excel reports.
•    Responding professionally to customer related requests via email, chat and phone.
•    Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
•    Completing customer pickups.
•    Build healthy working relationships with customers to deliver positive customer experiences.
•    Communicate in an effective and efficient manner with terminals to assure on time service.
•    Conduct conference calls with sales, Supervisor and Customers to discuss any ongoing or current issues.
•    Perform effectively in a teamwork environment and collaborate with other members of the TLC department to assure continued support to valued customers.
•    Acquire working knowledge of other team members roles, responsibilities, and customers to help cover workload during absences.
•    Oversee the traffic flow of assigned high profile customers.
•    Proactively manage returns, redirects, and routing approval.
•    Enter, Edit and Update Customer Shipping Information in the web portal. 
•    Provide support with the general Customer Care queue when required.
•    Will be required to learn all area’s of the business including commerce and LTL/TL.

Your Skills & Experience: 

•    Minimum of secondary education, with a preference of post-secondary education in a specialized area.
•    Call center/customer service training a strong asset.
•    Previous experience in a call center or customer service role is a strong asset, preferably in the transportation or logistics industry.
•    Positive and professional customer service skills, including an appropriate sense of urgency and genuine interest in resolving customer concerns and/or requests.
•    Advanced communication skills, both verbal and written.  Bilingual skills in French (verbal and written) a strong asset.
•    Excellent computer skills, including MS Office; previous experience with Truck Mate and Sales Force a strong asset.
•    Excellent keyboarding skills, both speed and accuracy.
•    Strong problem solving skills.
•    Ability to deliver unfavorable information in a positive and professional manner.  
•    French is a strong asset.
•    Individual contributor.
•    Subject to a criminal background check prior to employment.

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.

Customer Experience Specialist

Day & Ross Inc.
Laval - 23.09km
  Customer Service Full-time
The Customer Experience Specialist works closely with various internal and external contacts to effectively and efficiently respond to customer inquiries and requests, provides exc...
Learn More
Jun 23rd, 2025 at 14:19

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