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As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business.  

IS THIS ROLE RIGHT FOR YOU 

In the role you will: 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation 
• Consistently demonstrate high levels of client service by: 
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs 
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner 
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue 
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts   
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience 

DO YOU HAVE THE SKILLS 

We would love to work with you if you have: 

• Experience in the securities industry 
• Already duly registered as an Investment Representative (IR) with CIRO 
• Excellent verbal and written communication 
• Strong organizational skills  
• Ability to take initiative, work independently and meet deadlines 
• Meticulous attention to detail and excellent time management skills 
• Exceptional client service skills 

WHAT’S IN IT FOR YOU 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here. 
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers.  
• An organization committed to making a difference in our communities– for you and our clients. 
• An inclusive working environment that encourages creativity, curiosity and celebrates success.  
• Learning and Development – free access to Scotia Academy to upskill and develop your skills 

#LI-ONSITE #LI-VK1

Location(s):  Canada : Ontario : Etobicoke 

Molson Coors is currently seeking a Administrative Clerk to join our team, based in our Toronto Brewery.  Reporting to the Senior Administrative Assistant, the Administrative Clerk will support and ensure administrative tasks and information flow are completed accurately and in an effective and efficient manner for our Packaging, Maintenance, Warehouse, Brewing and Engineering Departments.

MAIN DUTIES & RESPONSIBILITIES:

• Responsible for various administrative tasks for departments
• Responsible for documenting and ensuring departmental invoicing and purchase orders are maintained
• Ensure Maintenance and Warehouse Overtime Equalization reports are completed in accordance to Department Guidelines
• Canvass maintenance employees for overtime to complete scheduling commitments while ensuring overtime guidelines are adhered to
• Maintain vacation schedules, lieu day requests, and LOA’s for Local 325 and Local 772
• Administer daily timesheet adjusting entries for department’s hourly employees in accordance to the Collective Agreement rules
• Prepare weekend overtime schedules for departments
• Provide payroll reports and audits when requested by Finance/Human Resources
• Collect and distribute departments’ mail on a weekly basis
• Maintain department supplies including paper stock, forms and general office supplies
• Works closely with Leadership team and Union membership to achieve daily/weekly objectives
• Participate in various projects, initiatives or other duties as assigned
• Support team during vacation coverage

Experience:

• Community College Diploma or Equivalent
• knowledge of payroll and scheduling applications
• 3-5 years of administrative experience
• advanced knowledge of software applications including SAP, Microsoft Office and Excel
•  Dayforce experience would be considered an asset

Competencies & Knowledge:

• Achievement/Results Oriented
• Commitment to Continuous Learning
• Consumer / Customer Responsiveness
• Impact and Influence à Planning and Monitoring
• Problem Solving
• Good Interpersonal Skills
• Strategic Business Sense
• Prioritization

Work Perks that You Need to Know About: 

• We care about our People and Planetand have challenged ourselves with stretch goals aroundourkey priorities 
• Wecare about our communities, andplay our part to make a difference – from charitable donations to hitting the streets together to build parks,giving back to the community is part of our culture and who we are 
• Ability to grow and develop your career centered around our First Choice Learning opportunities 
• Free beer and beverages! 
• Work within a fast paced and innovative company, meeting passionate colleagues and partners with diverse backgrounds and experiences 

Wages: $25.00/hr 

Locations: Richmond Hill (Leslie and Major Mackenzie), North York (Finch and Weston), Vaughan (Weston and Steeles), Etobicoke (Humberline and Finch)

Shifts: Monday to Friday 7:00AM-3:00PM, 3:00PM-11:00PM, 11:00PM-7:00AM

            Saturday and Sunday 7:00AM-3:00PM, 3:00PM-11:00PM, 11:00AM-11:00PM

            Friday and Saturday 11:00PM-7:00AM, 11:00PM-11:00AM

RESPONSIBILITIES:

• Perform access control provision duties, verify contractors coming on-site.
• Screen client employees and contractors with handheld wand metal detection devices.
• Be on call when a shift needs coverage sometimes on short notice.
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• De-escalate situations when individuals refuse screening, deny entry and contact supervisor on duty.

QUALIFICATIONS: 

• Valid Ontario Security License
• Valid First Aid and CPR Certificate
• Thorough understanding of security protocols and procedures including emergency response.
• 3 years of security experience or 5 years of customer service experience with direct customer facing experience.
• Eligibility for reliability clearances required.

Wages: $18.00-$18.50/hr

Location: Front and Bay St

Shift timings: Monday 6:30AM-6:30PM, Tuesday 6:30AM-6:30PM, Wednesday 10:30AM-2:30PM, Friday 6:30AM-6:30PM

RESPONSIBILITIES:

• Perform access control provision duties, verify visitors coming on-site. 
• Perform concierge duties for c level executives including escorting them throughout the building.
• Screen visitors and direct to appropriate area. Appointments must be confirmed with the client employee before providing access to areas within the office.
• Escort medical staff including paramedics, police and firefighters when required.
• Respond to medical emergencies and be prepared to perform CPR and AED if needed.
• Unlock and lock doors for access by authorized persons.
• Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
• Perform foot patrols on various floors and ensure C level floors are monitored at all times.
• Escort and monitor contractors coming on site.

QUALIFICATIONS: 

• Valid Ontario Security License
• Valid First Aid and CPR Certificate
• 3-5 years security concierge experience strongly preferred.
• Thorough understanding of security protocols and procedures including emergency response.
• Ability to travel to the site.
• Have your own suit. This is a non-uniformed role.

SUMMARY
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.

ESSENTIAL FUNCTIONS:

1. Monitors physical security operations at the client Datacenter. 
2. Monitors cameras and access control systems covering data calls and entry/exit doors. 
3. Dispatches appropriate personnel, as necessary. 
4. Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP). 
5. Identifies and escalates issues in accordance with documented policies and procedures. 
6. Reviews all reports written during shift. 
7. Ensures all scheduled posts are filled. 
8. Briefs oncoming Supervisor/Team about incidents during shift or in progress.
9. Maintains documentation and follows standardized procedures to successfully complete unannounced audits. 
10. Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties. 
11. Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
12. Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems. 
13. Read and comprehends standard operations procedures, post orders, reports, and other printed materials. 
14. Performs additional tasks assigned by management. 
15. Conduct training with the staff on a daily, weekly, and monthly basis.
16. Conduct drills, and Quality Assurance & Quality Control (QAQC) review
17. Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
18. Assist STM with regards to scheduling, covering any open shifts.
19. Identifies security shortfalls and offers suggestions from improving the security program. 
20. Evaluates and escalates potential safety issues within the facility. 
21. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 
22. Identifies security shortfalls and offers suggestions from improving the security program. 
    1. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
    2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
    3. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. 
    4. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
    5. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation.
• Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.

SPECIAL REQUIREMENTS: 

Able to work during daytime, evening, weekend, and holiday hours

COMPETENCIES

• Must be able to meet and continue to meet licensing requirements 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Keyboard, basic computer usage and operating controls. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. 
• Ability to carry up to 2.5-pound device during the entire shift. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• May be required to use vehicle in the performance of duties. 
• On occasion, it may be required to perform stressful and physical activity. 
• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. 
• Close vision, distance vision, and ability to adjust focus.
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 100 City Center Drive, Unit K5 (5332), Mississauga, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 318222

Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

Essential Functions

• Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance.
• Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker).
• Researches CBSA tracers and responds with clearance information.
• Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP).
• Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries.
• Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process.
• Performs other duties as assigned.

Minimum Education

• High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred

Minimum Experience

• No experience required, administrative experience in cross-border transportation and/or customs preferred

Knowledge Skills and Abilities

• Proficiency in Microsoft Word & Excel and Internet Explorer
• Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations
• Excellent organizational skills and strong attention to detail
• Good customer service skills Job Conditions

Additional Details:Schedule: Monday - Friday 8:30AM - 1:30PM; 6 months Fixed Term Contract

• Location: 45 Di Poce Way, WOODBRIDGE, ON L4H 4J4, Canada

Reporting to the Maintenance Manager, the Maintenance Supervisor supervises and coaches the Maintenance team to ensure safe, efficient execution of the maintenance work and optimal operational effectiveness in line with corporate and site objectives.

The Maintenance Supervisor is an experienced Maintenance leader with at least 5 years of experience in a Maintenance supervisory or leadership role applying proven Maintenance best practices in a fast pace industrial environment.  A technical diploma/ticket is required. The Supervisor is familiar with using a CMMS system and with applying Standard Operating Procedures in his/her work. The Supervisor follows company policies, standards and guidelines as they apply to all activities.

The Supervisor has strong leadership and communication skills, works well in a team environment, is responsible and is open to change. The person is results oriented and quality driven.
The Maintenance Supervisor promotes and maintains a safe working environment through compliance with MLF’s Health and Safety Program. This includes Food Safety and Environmental compliance.

Any MLF team member interested in being considered for this role are encouraged to apply online by January 22. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Provide inputs into Preventive Maintenance (PM) reviews and PM development activities.
• Responsible for assigned activities related to the site's asset performance improvement objectives and guidelines.
• Oversee the internal equipment rebuilds and review external rebuilds.
• Provide input to the work prioritization process and manage emergency and break-in work.
• Provide inputs at the daily work request review meeting.
• Provide inputs into the maintenance job plans.
• Provide inputs to the work job scope.
• Provide inputs into changes that affect the asset's bills of materials (BOM) and work with stores to optimize part/material levels.
• Own the weekly schedule, once it is published and adjust to accommodate emergency and break-in work.
• Provide technical assistance as required for maintenance personnel in executing the work.
• Assign work to work crews based on their competency, rather than on their availability.
• Communicate requirement for corrective work to Planning in a formal, timely, fashion, i.e. work order (WO).
• Conduct quarterly audits of the Trades people against the skills matrix and remedial action identified and applied to resolve shortfalls.
• Lead the shift handover meeting.
• Review job delay codes and times to identify opportunities to improve workforce performance.
• Ensure that WO are updated in accordance with defined standards.
• Monitor WO completion at least 3 times per shift and provide coaching/support as needed. Provide regular feedback to Production as to progress of work being executed.
• Refer to visual boards in the workshop listing daily work scope and weekly KPI's.
• Review completed WO's to ensure that the Trades people record actual time worked on the WO. Compare to time planned and addressed significant variances.
• Conduct a pre-check of tools, equipment, kitted and staged parts, and materials on all planned and scheduled jobs
• Ensure that parts and machine assemblies removed from service are promptly sent for repair/rebuild if required.
• Ensure constant use of housekeeping practices, satisfying all safety requirements, to clean up the work site as part of every job. Workplace safety assessments are used regularly.
• Schedule overtime or contract work as needed and manage contractors, while respecting budgetary limits.
• Verify/ensure accuracy and completeness of WO documentation before sending to Planner and list issues to address.
• Provide technical assistance in analyzing planned and completed WO to improve current and future job plans.
• Identify and address knowledge gaps from completed WOs,
• Responsible for the application of the site's documented Root Cause Failure Analysis (RCFA) process and results for major sporadic and chronic failures.
• Review Trades skills annually and develop a training plan to resolve gaps.
• Responsible for applying defined roles and responsibilities for Trades.
• Responsible for the Maintenance Supervisor cross shift hand-over process.
• Cooperatively create equipment handover and release schedules with Operations including pre and post job communication.
• Oversee the return of spares to the warehouse.
• Participate in the Maintenance department's continuous improvement and knowledge collection efforts.
• Manage the mentor/apprentice program for specific Trades roles.
• Collect, track, and improve Maintenance execution KPIs.

What You’ll Bring:

• 5+ years of experience within a Maintenance leadership or supervisory role
• Proven best practices in a fast-paced industrial environment
• Technical diploma/ticket is required
• SAP experience is required
• CMMS experience
• Strong verbal and written communication skills.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

Security Analyst will report to cyber operations manager to help us build and grow our cyber practice from the ground up. This is a rare opportunity to join us on our journey on the forefront of cybersecurity, grow with us, and shape the future of Maple Leaf Foods.  

This role requires a motivated self-starter. Someone who has strong analytical and problem-solving skills, a deep understanding of vulnerabilities and risks for windows OS, cisco, Linux, SQL, and other infrastructure components.  This role will act as an liaison with functional team and business stakeholders as it relates to vulnerabilities and risks and will require excellent communication and report-writing abilities, and foundational knowledge of industry-specific regulations, standards, and frameworks. You are passionate about security and compliance and believe in due diligence.

Maple leaf foods features a Flexible Hybrid working model working out of our Mississauga office. 

Any MLF team member interested in being considered for this role are encouraged to apply online by January 17.  Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Work with IS teams, business, Identify and quantify risk to the business, networks, OS, and applications.
• Engage with technical and engineering teams to develop remediation strategies.
• Prioritize remediation of vulnerability based on application criticality, vulnerability severity and business impact.
• Track End-of-Life devices and collaborate with stakeholders to lifecycle, isolate or remediate.
• Establish cadence with plant management and report on vulnerability, and to track mitigation action.
• Facilitate internal audit and vulnerability testing working with partners and IS and business.
• Work with Technical services on DNS record scavenging and with CS on updating life-cycled devices on CMDB.
• Monitor security alerts and participate in security incident management, and technical investigations.
• Perform threats intelligence, raising emergent and urgent critical vulnerabilities to stakeholders.
• Participate in the 24x7 incident response.
• Perform AD accounts auditing and cleanup.
• Process BMC security related Tasks, Work Orders, Incidents
• Manage security aspects of AD Certificate Services (internal Certificate Authority)
• Support system patching and planning along with SME from IS infra and functional teams.
• Monitor and response to Antivirus alerts; report on AV agent update/deployment status.
• Create Change Request for the testing and production roll out of client and server security patches.
• Troubleshoot issues with WinPak and NVR/CCTV web-client access

What You’ll Bring - Skills:

• Proven hands-on experience with vulnerability assessment tools like Qualys,
• Strong understanding of vulnerability management processes, including scanning, reporting, and remediation (knowledge of Windows operating system, Linux operating systems, network devices)
• Strong analytical skills, including the ability to research, analyze, and present vulnerability findings.
• Possessing strong business and global acumen to help manage relations at a global stage
• Paying great attention to detail to ensure all artifacts produced are concise and accurate
• A demonstrated commitment to valuing differences and working alongside diverse people and perspectives Least Privilege etc.

What You’ll Bring – People:

• Ability to work collaboratively with members across other functions (such as Infrastructure, Cloud, Data etc.) to solve problems.
• Track risks assigned to members within other functions as it applies to vulnerabilities.  
• Work with team members to solve problems, play an active role in fostering an open and collaborative team dynamic.
• Organize, prioritize, and track project activities on a day-to-day basis.
• Ability to communicate (verbally and in writing) at all levels in the organization.

What You’ll Bring – Experience and Education:

• A minimum of 7 years of security related experience within various information security functions (AD IAM, PAM, MITRE ATT&CK, Resilience etc.)
• A minimum of 2 years of experience in managing projects and teams
• Experience in Third-party Risk Management and Resilience (Preferred)
• Prior experience in working in Consumer or Food & Beverage Industry (Preferred)
• Bachelor’s degree in information technology, Engineering or Computer Science (Preferred) Collaboratively with members across other functions (such as Infrastructure, Cloud, Data etc.) to solve problems
• Track risks assigned to members within other functions (such as Infrastructure, Cloud, Data etc.)

What You’ll Bring – Certifications:

• Professional certifications in Information Security such as CISSP, CISM, CRISC, CC or equivalent (Preferred)
• Professional Microsoft certification on AD (preferred)

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

As a member of the Customer Supply Chain Team, the Customer Supply Chain Representative (CSCR) is the single point of contact for the order to delivery process for an assigned customer and business unit.  The CSCR manages the customer relationship and works with cross-functional peers to execute the customer order to delivery process.  Additional responsibilities include: managing customer orders through monitoring draws versus forecast, trouble shooting and resolving delivery failures, executing against order programs and policy, managing customer penalty deductions through investigation and working with the customer to reverse and correct root cause.  Additionally, this role will be required to manage allocation of product from our 3PL to our customers, working with transportation on delivery options to minimize cost, and providing concise daily communication to the sales team in regard to fill rate and delivery expectations.

Any MLF team member interested in being considered for this role are encouraged to apply online by January 27. Applications received beyond that date are not guaranteed consideration.

Snapshot of a Day-in-the-Life:

• Key contact for Buyer or Broker for orders, logistics and inventory flow challenges for all day-to-day activities with assigned customer and business unit.
• Manages customer communication on any issues related to shipments.
• Collaborate with Transportation to determine the most efficient method to delivery product on time and in full to customers.
• Proactively addresses out-of-stock or product shortage issues through monitoring of product resupplies and timing of outgoing orders
• Support supply and production facilities to make deployment decisions based on direct vs. 3PL requirements.
• Own order management and allocation inventory when applicable.
• Manage EDI accounts.
• Manage customer refusals
• Collaborate with production Planning, Sales and Customer Merchandising to work through any order to forecast variance.
• Participates in projects/process to resolve short and long-term customer issues or initiatives.
• Continually looks for ways to improve processes with customers in a way that is aligned with policies and procedures and appropriate controls.
• Develops and maintains strong relationships with both internal stakeholders and external customers.
• Works in conjunction with Sales and the Fulfillment Director to ensure customer strategic vision and logistical needs are met or exceeded.
• Communicate with or monitor service providers, such as ocean carriers, air freight forwarders, global consolidators, customs brokers, or trucking companies.
• Contacts carrier (steamship lines and truckers) to book the necessary equipment to move cargo
• Coordinate pick-up and delivery schedules for inland shipments with ocean carriers
• Ad hoc reporting to support processes or process improvements.
• Develop and maintain customer profiles and specific SOP’s.
• Maintenance of key customer fill rate performance scorecards to track service performance.
• Maintain specific department or customer objectives for the assigned account and monitoring through the publication of a daily Key Account scorecard including any corrective actions or next steps being taken to maximize fill rate and on time delivery.
• Responsible for the customer relationship for assigned key account(s).
• Responsible for monitoring customer orders against policy.
• Maintain specific department or customer objectives for the assigned account and monitoring through the Key Account scorecard.
• Accountability and strong management of claims related to assigned accounts.
• Share knowledge with the team and document lessons learned.

What You’ll Bring:

• Post-secondary education or equivalent experience/diploma in international logistics or equivalent work experience required
• 5 to 8 years of experience in the food industry and working experience with Food retail industry would be an asset
• Knowledge of EDI accounts
• Excellent ability to develop and maintain internal and external relationships
• Strong problem solving, prioritization & organization skills with the ability to manage multiple competing tasks
• Ability to excel within a team environment
• Exceptional time management skills
• Strong communication skills - written and verbal (one-on-one and in groups)
• Letters of Credit, applications, rules and practices
• Effective negotiation skills
• Highly detail oriented
• Ability to work through conflict for win/win outcomes -consensus builder and facilitator with high self-knowledge
• Self-motivated team player - able to be pro-active and work with minimal supervision
• Ability to forge partnerships with other areas to drive performance across business and functional lines
• System Knowledge: Proficient in Microsoft Office, Excel in particular; experience in SAP an asset

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.