All jobs within 50 km around Gibsons

Main Purpose & Function 
Revenue Services is the consolidated service counter for routine, high volume transactions for the City Hall campus. This moderately complex clerical position is responsible for assisting the public in a professional manner by conducting such tasks as processing payments, clarifying/resolving billing issues, initiating adjustments to accounts, processing requests for specific forms or services, providing financial and account information and answering questions pertaining to legislation, bylaws or Division policies and/or procedures.  The Customer Service Representative (CSR) is expected to develop expertise in a wide range of subjects including but not limited to: property taxes, Empty Homes Tax (EHT), utilities, bylaw fines, business license renewals, dog licenses, residential parking permits, security alarm permits, commercial decals and miscellaneous accounts receivables.  Incumbents may oversee the work of a small group of employees performing routine tasks. 

Specific Duties & Responsibilities

The CSR is expected to develop expertise on a number of subjects, not limited to: property taxes, EHT, utilities, bylaw fines, residential parking permits, business license renewals, dog licenses, commercial decals, security alarm permits, miscellaneous account receivables and others as new business is taken on by the department. Overall range of responsibilities may include, but is not limited to, the following:

• Provides prompt and accurate responses to inquiries, issues and complaints (in person, by phone or in writing) from the general public by obtaining the pertinent information from various sources, including other City departments. Facilitates the resolution of billing and collection issues and clarifies and conveys the same to the enquirer.
• Accepts and processes payments in accordance with established Division policies and procedures, makes change and issues receipts. For mailed payments, use complex remittance processing hardware and software to scan, image and apply payments in bulk to accounts. Prepare cheque payments for deposit to bank.
• Compiles, checks, matches, researches and verifies source documents with payments in order to record, process, balance and reconcile transactions or reports in accordance with established divisional guidelines, policies and procedures
• Distributes additional reference materials or forms to customers as required with the use of multiple computer applications (Tempest, Amanda, Posse, Quickweb) or online services. Adheres to strict confidentiality standards when preparing or distributing sensitive documents or information. 
• Understands detailed financial information, legislation, bylaws, policies and procedures and interprets the same to customers
• Reviews, accepts and processes complex applications
• Investigates payment and correspondence issues and escalates unresolved issues to the appropriate staff or departments
• Prepares supporting documentation for account adjustments based on advises and communications with customers and provides the general public guidance on online payment and application procedures
• Maintains performance standards and statistics
• Occasionally assists in contacting customers to make arrangements for payment
• Performs a variety of clerical tasks for senior Division staff
• May assist in the training of staff and provide direction to Office Support Clerk II’s engaged in a variety of routine office duties
• Completes special projects assigned by the supervisor
• Other duties/responsibilities as assigned 

Qualifications

Education and Experience:

• Completion of Grade 12, supplemented by some accounting/business courses or an equivalent combination of training and experience.

Knowledge, Skills and Abilities:

• At least two years of customer service and cash handling experience required.
• Good working knowledge of office procedures, practices and equipment.
• Strong communication skills, excellent interpersonal skills to deal effectively with external and internal customers; able to retain composure in encounters with upset or hostile customers and be able to escalate as required;
• Able to understand financial information and interpret the same to customers; able to listen effectively and empathize with customers and be able to provide them with accurate and thorough information that satisfies their queries;
• Able to understand legislation, regulations and bylaws and convey the same to customers; demonstrated willingness to learn complex subject matter and quickly recall essential information;
• Proficiency with computers and programs such as MS Office (Outlook, Excel, Word); high processing/data entry speed; minimum keyboarding skill of 40wpm;
• Basic business arithmetic; accurate and attentive to detail; investigative aptitude; problem solving abilities.
• Able to work within established guidelines with little direct supervision;
• Must be willing to work at a computer terminal for extended periods of time.

Business Unit/Department: Finance, Risk & Supply Chain Management (1150) 

Affiliation: CUPE 15 Non Pks 

Employment Type: Temporary Full Time 

Position Start Date: July 2024 

Position End Date: August, 2024 

Salary Information: Pay Grade GR-015: $29.2 to $34.3 per hour

Number of Vacancies: 2

Main Purpose and Function
Performs routine to skilled maintenance and cleaning of ice rinks, dressing rooms, refrigeration plants and surrounding facilities, assists in janitorial and preventative maintenance duties, performs related duties required or assigned.  Is actively responsible for a variety of functions and activities related to the preventive maintenance and repairs of ice rink surface using the ice resurfacing machine and performs routine janitorial job functions.  Work is performed as assigned or on a rotating shift basis.

Specific Duties/Responsibilities

• Operates services and maintains ice rink surfaces and refrigeration plants and related equipment
• Scrapes, floods and paints lines, maintains ice surface in proper and safe conditions using the ice resurface, edging equipment and hosing methods
• Changes and adjusts blade on ice resurfacing machine, inspection checks and records operating hours, machine and battery conditions 
• Cleans, inspects and makes minor repairs on the rink board system
• Inspects and assists in rink glass replacement process
• Maintains rink dressing room cleanliness, inspects condition and records/reports to supervisor
• Keeps ice rink and facility areas, walkways and equipment clean, serviced and safe
• Maintains  daily records pertaining to the ice rink refrigeration operation and overall building
• Performs and assists the Maintenance Technician in completing general maintenance and shut down and/or start up by following safety operating procedure on the refrigeration plant system
• Connects, assists access for trades and contractors in completing building maintenance and service  
• Reviews and monitors refrigeration plant maintenance activities to ensure compliance with BCSA – BC Safety Authority and Regulations 
• Assists in reporting and preventing facility vandalism
• Performs basic preventive maintenance and lubrication on pumps, motors and related equipment
• Secures facilities and grounds for the purpose of minimizing property damage, loss and liability and ensuring safety at work site
• Maintains a cooperative working relationship with those contacted in the course of work
• Performs routine janitorial job functions and responsibilities
• Cleans changing rooms and washrooms
• Ensures proper labeling, dilution and use of all chemicals
• Wears proper personal protective equipment at all times
• Cleans grounds and parking lots of litter, glass or other debris
• Removes snow from sidewalks, driveways and parking areas, using snowplows, snow blowers and snow shovels and spreading ice melt/salt in areas
• Monitors building security and safety be performing such tasks as locking doors after operating hours and opening doors for regular operating hours, checking to ensure that hazards are not created or prevented
• Plays an active role in reporting and investigating emergency situations 
• Makes rounds of the building and grounds at regular intervals at night inspecting doors, windows, and locks to see that they are properly and securely fastened
• Observes appearances and conditions of premises and equipment, reports needed repairs, service, safety hazards or conditions requiring attention to the supervisor
• Replaces light bulbs and fluorescent tubes and tags accordantly if ballast failure
• Coordinates the work of janitorial team by assigning, scheduling and assessing the competition of work and tasks
• Ensures quality control and best practices by inspecting work in progress and upon competition
• May assist in completing monthly workplace inspections as required
• May work independently with little or no supervision
• Completes other duties/responsibilities as assigned

Minimum Position Requirements

Required Training, Certifications and Experience:

• Completion of Grade 10; preferable supplemented by technical training related to the work plus some related experience; completion of a recognized program in building service work OR an equivalent combination of training and experience.  
• Ice Facility Operator or Refrigeration Operator (5th class refrigeration) Certificate from the BC Safety Authority.
• Valid driver’s license required – Drivers abstract

Preferences:

• High School Diploma or GED
• At least two (2) years of related experience or an equivalent combination of education and experience related to the job description

Knowledge, Skills and Abilities:

• Knowledge of operations, maintenance and requirements of an ice rink and refrigeration plant and overall recreation facility
• Knowledge of basic preventative maintenance of pumps, motors, safety equipment and other items related to an ice rink and refrigeration plant
• Knowledge of operating and maintaining a variety of ice rink facilities and equipment
• Basic knowledge of janitorial and grounds maintenance practices
• Knowledge of safety procedures and equipment related to the work
• Ability to maintain accurate records and files
• Ability to interpret, apply and explain policies, procedures and guidelines
• Ability to understand and following oral and written directions
• Knowledge and understanding of the Emergency Evacuation Procedures and knowing your key responsibility
• Ability to perform a variety of routine manual tasks in care, cleaning and general maintenance of building  
• Good communication and interpersonal skills
• Good client/customer service skills
• Ability to follow oral and written instructions
• Ability to prioritize multiple tasks
• Ability to work effectively with a team
• Ability to work independently as needed to support the group effort
• Ability to follow instructions and procedures
• Ability to explain and demonstrate instructions and guidelines to others effectively
• Ability to train, organize and coordinate the work of the team
• Ability to operate and use janitorial tools, equipment and supplies
• Knowledge of occupational hazards and safety rules and regulations and understanding on utilizing WHMIS –MSDS
• Ability to work a non-standard work schedule

Candidates must attach the following records and satisfy the City’s driving requirements to be considered for this role:

• Copy of your five-year ICBC Commercial Driver’s Abstract (N Print) directly from ICBC dated within 30 days of this posting
• Copy of your five-year ICBC Driver’s Claims History directly from ICBC within 30 days of this posting

**Drivers who have moved to B.C. during the past five years will be required to provide their Driver’s Abstract and Driver’s Claims History from their previous place of residence.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Business Unit/Department: Board of Parks & Recreation (1400) 

Affiliation: CUPE 15 Parks 

Employment Type: Auxiliary/Casual 

Position Start Date: Immediately  

Salary Information: Pay Grade GR-015: $29.2 to $34.3 per hour

Application Close: Open until filled

The Human Resources Business Partner (HRBP) is responsible for engaging with Divisions and Programs/Departments within S.U.C.C.E.S.S. on all Human Resources (HR) matters and providing support to the Divisions and Programs/Depts with their workforce plans. The HRBP helps to ensure that HR plans across the divisions and programs are consistent and aligned with the organization’s strategic plan. The HRBP provides human resources advising to internal client groups on Employee Relations (ER) matters, workforce and staff planning to facilitate recruitment plans and resource allocations, conducts workplace investigations and makes recommendations upon conclusion of investigation findings. The HRBP provides support to the overall HR Department functions and is responsible for developing and facilitating training and development sessions for Managers and staff on HR topics. This position is also responsible for managing the recruitment and selection process under their business groups.

Reports to: Senior Human Resources Manager

Key Duties & Responsibilities:

Organizational Development:

• Supports HR strategic initiatives within their assigned client groups on matters such as audits, HRIS/HRMS projects, succession planning, and compensation reviews
• Conducts regular scheduled business reviews with assigned client groups
• Aligns the assigned client groups’ business plans to the organizational strategic plan through advising and engaging directors and managers
• Ensures business practices are equitable and compliant across client groups within the organization

Employee Relations:

• Escalated point of contact for employees on enquires related to HR matters based on established processes and guidelines
• First point of contact for supervisors and managers on enquires based on established processes and guidelines
• Provides managers with employee relations support, guidance and recommendations in all areas of people management, including coaching and performance management
• Reviews and initiates actions to resolve employee concerns and escalates as appropriate
• Facilitates timely resolution of all employee relations issues and workplace conflict, including conducting workplace investigations
• Guides managers of the client groups to ensure that documentation is completed, and all requirements are met before disciplinary and/or termination is performed

Recruitment & Selection:

• Supervises Talent Acquisition Specialists under their assigned client groups
• Engages with client groups for workforce and staffing planning to facilitate recruitment plans and resource allocation

• Guides managers of the client groups to ensure that documentation is completed, and all requirements are met before hiring
• Reviews and assesses the employment lifecycle and works with HR management on creating sound recruitment and retention strategies
• Leads job analysis as required, including creating and reviewing job descriptions for approval
• Ensures that all templates, forms and guides are up to date, including screening and interview templates and Recruitment Guide
• Ensures that ATS procedures and best practices are being followed by the recruitment team and hiring managers
• Monitors effectiveness and efficiency of ATS, including providing recommendations to improve its usage

Training & Development:

• Provides training/coaching to managers to ensure an engaged and productive workforce, including talent management and performance management
• In collaboration with the managers, ensures all regulatory training is conducted on annual basis (e.g. health & safety, bullying in the workplace, preventing harassment and discrimination in the workplace, and privacy)
• Provides training/coaching to staff on employment regulations and internal policies, procedures and best practices

Performance Management:

• Monitors and reviews the performance management process, including providing recommendations for its improvement
• Ensures that templates, forms and guide are up-to-date and aligned with applicable policies and best practices
• Assists in the development, implementation, and maintenance of the performance management system

Staff Engagement:

• Monitors and reviews the HR analytics for their internal client groups to advise on areas such attrition rates, internal mobility rates, recruitment and fill ratios, staff engagement rates, training rates, and exit interviews trending; including providing recommendations for improvement
• Supports the development and implementation of action plans to address improvement priorities based on staff engagement survey results

HR Service Delivery:

• Maintains HR management guidelines by preparing, updating, and recommending human resource policies and procedures
• Drafts and updates policies in the HR manual accordingly
• Manages all correspondences and information related to employee relations and personnel information in a confidential manner
• Provides support in implementing human resources programs and services with established processes and guidelines
• Conducts exit interviews, including providing analytics and recommendations
• Assists with analytics reporting in areas such as training & development, recruitment and selection, performance management, and employee relations
• Performs other related HR duties as assigned

Education, Training and Experience:

• Minimum 3 years of generalist experience in Human Resources including employee relations, recruitment and selection, training and development and performance management experience
• Supervisory experience is an asset
• Post-Secondary education specializing in Human Resource Management or suitable combination of education and experience

• Excellent knowledge in provincial and federal employment laws, regulations and related legislations
• CPHR designation preferred
• Previous experience working with non-profit organizations an asset

Job Skills and Abilities:

• Professional written and oral business communication skills
• Ability to effectively collaborate in a team environment and able to work independently
• Effective and efficient in decision-making, conflict resolution, problem-solving and risk management
• Excellent advisory and coaching abilities
• Excellent client service focus
• Excellent analytical skills
• Excellent organizational and time management skills
• Excellent presentation and interpersonal skills
• Ability to support change management
• Displays tact, diplomacy, good judgement and use discretion with highly confidential and sensitive employee information.
• Computer proficiency in MS Office applications and HRIS/HRMS systems

Additional Information:

• Criminal Record Check Required
• Ability to work evenings and weekends as required
• Ability to travel to S.U.C.C.E.S.S. worksites as required

Basic function:

• Perform operational and/or administrative duties of a complex nature requiring initiative and judgment.  

Tasks / responsibilities:

• Create tables, graphs and prepare spreadsheets.
• Sort and merge documents, reports, etc.
• Research data and prepare reports
• Edit and proofread
• Work under pressure
• Prepare, maintain, validate, input, and update data/files, records, documents, manuals, etc.
• Receive, index and revise manuals or data
• Prepare correspondence
• Receive and direct all incoming calls
• Provide assistance for outgoing calls, e.g. directory assistance, calling card
• Refer external customers to appropriate areas, e.g. departments, employees
• Assist other employees in the department
• Arrange ground transportation for internal/external customers, e.g. taxis
• Arrange travel and appointments
• Liaise with internal/external customers
• Research, resolve, and respond to internal/external customer issues and queries, verbally and/or in writing
• Work with minimal or no supervision
• Design, compose, format and produce correspondence, reports and documents using a variety of software applications
• Prepare third party billings
• Handle cash/cheques and related documentation
• Verify and process invoices, claims and/or expenses 
• Coordinate and make necessary arrangements for presentations, seminars, training sessions, interviews, etc.
• Build, update and maintain schedules and staff rosters
• Organize and prioritize workload to meet deadlines
• Comply with Government Regulations, Company Policies, Collective Agreement and procedures
• Administer Collective Agreements
• Control distribution and maintain Company and technical publications
• Maintain a high level of accuracy
• Operate specific department/Company software programs
• Develop and maintain schedules
• Maintain confidentiality at all times
• Maintain and develop accurate maintenance and/or technical records
• Audit records
• Monitor equalization of overtime
• May be required to perform other related duties which do not affect the nature of the job

Task allocation may vary from one department to another

In addition to the above, may be required to perform the Tasks / Responsibilities as outlined in Assistant Coordinator Level. 

Your benefits

As one of the leading employers in Canada, we like to ensure our employees are well rewarded with a range of benefits including:

• Air Canada staff love to travel and we have one of the most generous employee travel programs in the industry. You will be eligible for travel privileges for yourself and other eligible persons once you’ve completed twenty-eight (28) weeks of service.
• We value your wellbeing which is why we offer a wide variety of benefit plans, including health and dental, for you and your family.
• Training and development tools to help unlock your full potential.

Qualifications

Education:

• High School graduation

Skills/ knowledge:

• Good interpersonal skills
• Good communication skills, both written and verbal
• Intermediate knowledge of Microsoft Office applications
• Proficiency in spelling, punctuation and grammar
• Knowledge of aircraft terminology
• Aptitude for math
• Aptitude for accuracy and detail

Experience:

• Minimum 2 years office experience

Specific requirements:

• Some positions may require lifting and climbing
• Some positions require licenses, e.g. Driver’s, MOT, AVOP etc.
• Some positions may require shift work and/or work staggered starting and stopping times 
• Some positions may be exposed to weather conditions
• Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.

Linguistic Requirements

Priority will be given to candidates that are bilingual in English and French. Air Canada, operating in a global industry and serving customers from all over the world, strives to offer all its customers a positive and memorable travel experience.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have experience of 1 to less than 2 years’

Location: 1696 Duranleau St,Vancouver, BC V6H 3S4
Shifts: Day, Evening, Night, Weekend, Shift, Flexible Hours, Morning
Work setting: Restaurant
Cook categories: Cook (general)

Physical Requirements:

• • The candidates should be able to work in a fast-paced environment, be physically demanding, and a repetitive tasker

• The candidates should be able to work with attention to detail

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to prepare and cook complete meals or individual dishes and foods
• The candidates should be able to plan menus, determine size of food portions, estimate food requirements and costs, and monitor and order supplies
• The candidates should be able to inspect kitchens and food service areas
• The candidates should be able to train staff in preparation, cooking and handling of food
• The candidates should be able to order supplies and equipment, clean kitchen and work areas
• The candidates should be able to supervise kitchen staff and helpers, manage kitchen operations
• The candidates should be able to maintain inventory and records of food, supplies and equipment

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your resume) through below mentioned details.

By email
[email protected]

By mail
1696 Duranleau St,
VANCOUVER, BC
V6H 3S4

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates don’t need standard educational qualifications
Experience: Candidates don’t need experience, training will be provided

Location: Cawston, BC
Shifts: Day, Weekend, Early Morning, Morning

Physical Requirements:

• The candidates should be a repetitive tasker
• The candidates should be able to sit, stand, walk, bend, crouch, and kneel for extended periods

Other Requirements:

• The candidate should be organized, flexible, and be able to work as a team player

Candidate Status:

• Canadian citizen and permanent or temporary foreign workers of Canada are eligible for this position.
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to hand harvesting vegetables
• The candidates should be able to plant, cultivate and irrigate crops, fertilize and spray crops
• The candidates should be able to harvest crops
• The candidates should be able to operate and maintain farm machinery and equipment
• The candidates should be able to examine produce for quality and prepare for market

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.

By Email:
[email protected]

We have an opportunity for an Account Manager to join our Hospitality team.

As an Account Manager, you will redefine how the hospitality vertical handles customer renewals and provides in-life support to clients.  From the point of initial sale through renewal, you will connect with clients, understand their feedback and needs, and support them through renewals.  Engaging the services of the sales operations team for technical support as needed, you will actively own an evolving list of clients and ensure success in renewals, help drive engagement with the product, and reduce overall churn. This is a great opportunity to join a supportive and collaborative tech company where your contribution will be valued.

In this role, you will:

• Develop and maintain strong relationships with assigned client accounts, and assist with onboarding of newly sold clients. 
• Serve as the primary point of contact for client inquiries, concerns, and escalations.
• Complete renewals, including updates to relevant agreements, and ensure timely billing of client.  Support Accounts Receivable in reaching out to delinquent accounts, in line with set policies.
• Understand clients' primary objectives for the product, providing the feedback and materials (where applicable) necessary to help achieve those objectives.
• Consolidate client feedback, objectives, and other relevant information for use by colleagues in the Hospitality Account Management team, and across the broader organization to aid in the evolution of products and services offered in the hospitality vertical.
• Collaborate with internal teams (such as hospitality sales, sales enablement, and content) to help address and facilitate client requests.
• Implement up-sell or cross-sell options as outlined by the company, working to set targets. 
• Monitor client satisfaction and promptly address any issues to maintain high levels of retention.
• Stay informed about industry trends, competitor activities, and market developments to support you and the broader Hospitality Account Management team in your efforts
• Utilize relevant sales tools, including CRM, to ensure accurate data, pipelines, and renewal and financial information.
• Other duties as assigned

You are a great fit if you have:

• At least 2 to 3 years of work experience in B2B sales or business development
• Exceptional communication and interpersonal skills in English with proficiency in Spanish preferred.
• Solid organizational skills, and you are results driven
• Strong analytical and problem-solving skills
• A proactive and creative mindset
• The ability to thrive both independently and collaboratively in a dynamic, fast-paced setting
• The flexibility to work in different time zones
• Experience with CRM other sales tools

Bonus points if you:

• Have completed a bachelor’s degree in business administration, marketing, or related field.
• Fluency in an additional language, including but not limited to Portuguese, German, French, Italian, Dutch, or an Asian language.
• Have a strong interest in published media, hospitality, and the business of travel.

Why us for your next career adventure?  

PressReader offers a hybrid work environment to balance the flexibility of working from home and being together to collaborate, celebrate, and connect. This position is based in our Richmond, BC office and requires to be on-premises 2 days a week. When not in the office, employees have the opportunity to work remotely.

Requirements:

Languages: Candidates must have knowledge of the English Language

Education: Candidates need should possess a secondary (high) school graduation certificate or demonstrate equivalent experience in the field
Experience: Candidates should have experience of 1 year to less than 2 years

Physical Requirements:

• The candidates should have exceptional attention to detail, ensuring accuracy in all tasks, and thrive in a fast-paced environment, managing multiple tasks efficiently
• The candidates should be capable of handling heavy loads safely and effectively, be physically fit and able to cope with demanding tasks, and be accustomed to performing repetitive tasks with precision and consistency
• The candidates should be comfortable standing for extended periods during work shifts and excel in working under pressure, maintaining composure and productivity

Other Requirements:

• The candidates should prioritize client focus, ensuring satisfaction and meeting their needs effectively, and be dependable, consistently fulfilling responsibilities and meeting deadlines
• The candidates should possess excellent oral communication skills, conveying information clearly and professionally, and demonstrate flexibility in adapting to changing circumstances and tasks
• The candidates should show initiative by taking proactive steps to address challenges and improve processes, and exercise good judgment in decision-making situations
• The candidates should be organized, managing tasks and resources efficiently, and be reliable, consistently delivering high-quality work
• The candidates should be team players, collaborating effectively with colleagues to achieve common goals

Candidate Status:

• Candidate must be a Canadian Citizen or temporary or permanent resident of Canada
• Candidate must have legal authorization (Work Permit) to work in Canada
• If Candidates are unable to fulfill above mentioned requirements, don’t apply for the position

Responsibilities:

• The candidates should be able to prepare and cook complete meals or individual dishes and foods, including dishes for customers with food allergies or intolerances, and special meals for patients as instructed by a dietitian or chef
• The candidates should be able to plan menus, determine the size of food portions, estimate food requirements and costs, monitor and order supplies, inspect kitchens and food service areas, and train staff in preparation, cooking, and handling of food
• The candidates should be able to order supplies and equipment, supervise kitchen staff and helpers, maintain inventory and records of food, supplies, and equipment, clean the kitchen and work areas, organize and manage buffets and banquets, and manage kitchen operations

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

07/11/2024

Address:

885 West Georgia Street

Wealth Sales & Service

Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements. This is a full time, in-person position and a 6-month contract ending on December 31, 2024.

• Manages client documentation for correspondence and set-up.
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Supervises the day-to-day operational activities by coordinating the work flow of less-experienced staff.
• Organizes and files records of office activities and business transactions. Administers a filing system to ensure the availability of reports, forms, and other documentation.
• Creates, maintains, and enters information into databases.
• Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).
• Maintains office supplies inventory and orders.
• Schedules meetings and coordinates meeting facilities and set-up.
• Liaises with internal and external partners to coordinate changes to premises (e.g. relocations, office planning) with minimal interruptions to business operations.
• Identifies and escalates all irregularities and discrepancies to management.
• Performs various operational activities to meet business objectives, client needs, and maintain overall service levels.
• Provides administrative/operational support including financial and transactional processing and reporting, account processing and documentation, compliance processing, and other related activities; ensures proper documentation and administration of decisions.
• Meets high quality service standards to maximize relationship retention and growth.
• Identifies and escalates all irregularities and discrepancies to management and compliance as per guidelines.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run function.
• Protects the Bank's assets and complies with all regulatory, legal and ethical requirements.
• Completes complex & diverse tasks within given rules/limits.
• Analyzes issues and determines next steps; escalates as required.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Basic specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$32,700.00 - $48,600.00

Hours: 6am -2:30pm

As an Operations Supervisor, you are responsible for the supervision of the overall dock operations, including day to day processes and procedures, Drivers, and Dock Workers, to ensure safety and optimal dock performance.

How You’ll Help: 

• Provide daily guidance and motivation to Dock Workers (employees and agency workers) and Drivers (company and broker drivers) to ensure achievement of operational objectives for the terminal. 
• Escalates issues of individual poor performance, inappropriate behavior, absenteeism, etc. to the Regional Manager. 
• Communicate monthly performance stats to the team to help measure, develop and improve operational performance.
• Maintain policies and procedures and ensure compliance with federal and provincial transportation, safety, and employment legislation.
• Ensure all incidents (personal injuries, transportation collisions, spills, near misses, etc.) are promptly reported, documented, an investigation is initiated and corrective/preventative measures are implemented.
• Hold effective, weekly tailgate meetings and ensure safety issues are addressed.
• Works with the team and others, internal and external to the terminal, to resolve roadblocks to achievement of daily operational objectives.
• Ensure the schedule for the terminal is followed. 
• Work with the Terminal Manager to track monthly performance stats for the dock.
• Other duties as required

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Forklift certified
• Trained in the Transportation of Dangerous Goods
• WHMIS certified
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial 
• Minimum of 5 years’ experience in a terminal setting, preferably in the transportation industry.
• Experience leading a team of front line employees, managers, and supervisors
• Contributing to the development of and managing to an annual operating budget.
• Strong leadership skills specifically the ability to motivate and drive engagement to achieve objectives, facilitate conflict resolution, and to provide training
• Advanced communication skills, particularly verbal
• Computer skills, including the use of MS Word, Excel & Outlook, and web based programs as well as RF scanners. Experience using AS400, a strong asset
• Strong interpersonal skills including customer focus
• Results driven
• Appropriate sense of urgency
• Strong sense of safety; training and experience in similar safety sense environments a strong asset

Knowledge of industry-related equipment, including forklifts, lift jacks, trailers

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.