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RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.

What will you do?

• Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
• Support the Investment Advisors in general administrative duties in the management of client accounts
• Support the Investment Advisors in the preparation of client reviews and presentations
• Request information and documentation from clients in order to open accounts and keep client files up to date
• Follow up on client trades to ensure proper settlement and delivery
• Monitor all pending transfers to ensure completion on a timely basis

What do you need to succeed?

Must-have

• Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
• Meticulous attention to detail and excellent time management skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
• Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
• Minimum of 2 years of experience in the financial services sector
• Ability to work as part of a team

Nice-to-have

• Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Additional Job Details

95 BOUL JACQUES CARTIER S:SHERBROOKE

SHERBROOKE

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-11-19

2024-12-09

Your contribution

• Promote a customer-centric culture, to deepen customer relationships and leverage relationships with the Bank and its systems and knowledge.
• Responsible for the maintenance of office systems including the computer network, telephones, voicemail, reference files, product sheets, office library and product and procedure manual. 
• Lead the management of facility operations, implementation of facility-related changes and change management activities. 
• Liaise with the Facilities team on all matters related to lease improvements, lease renewals and planned moves. 
• Perform front desk related tasks such as answering phones, greeting customers, handling mail and deliveries, and scheduling customer appointments.
• Execute regional reporting requests and perform data analysis.
• Manage regional administrative tasks surrounding the production of the CPG maturity report, letters, cash statements and the SOTI report.
• Coordinate and deliver a variety of regional activities including seminars, customer forums and professional development days, and provide logistics as required. 
• Assist in completing tasks to ensure branch compliance, including managing the Security Checklist and Business Continuity Plan.
• Participate in regional meetings and special projects.
• Liaise with external partners, such as medical associations and accounting firms, to implement regional projects. 
• Perform other administrative tasks.
• Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
• Understand Scotiabank's risk culture and risk appetite and reflect this in day-to-day operations and decisions.
• Actively, effectively and efficiently work in his/her field, in accordance with Scotiabank's values, Code of Ethics and Sales Guiding Principles, while ensuring the adequacy, compliance and effectiveness of day-to-day business controls to ensure the company meets its operational, compliance, anti-money laundering and counter-terrorist financing and ethics risk obligations.
• Promote a productive and inclusive work environment.

MD's expectations

• Customer experience management skills. 
• Strong organizational skills. 
• Excellent communication skills. 
• Sense of initiative and resourcefulness. 
• Ability to work effectively within a team. 
• Thoroughness. 
• Organizational skills, dynamism and effective communication. 
• Interest in working in a fast-paced environment and professionalism. 
• Team spirit and constant desire to create a positive work climate.

Training and experience

• College diploma in business administration or equivalent. 
• At least three years of administrative or office experience, preferably in a financial services firm.
• Good knowledge of RRSPs, RRIFs, mutual funds and customer service is considered an asset.  
• Excellent computer skills including proficiency in MS Word, MS PowerPoint and a good understanding of common business applications. 

Why MD?

• We strongly encourage  work-life balance  and give you the flexibility and tools to achieve it.
• We believe that a diverse and inclusive work environment   promotes employee happiness and productivity.
• We know how  important benefits programs  are in supporting the mental and physical health of employees and their families.
• We know that  financial security  is important to you and we want to contribute to this by offering you competitive salaries, performance bonuses, a defined contribution pension plan and a stock purchase program for our employees.
• We know it’s important to  take a break , so we offer a generous paid vacation program that increases as you progress through your career at MD. Our collaborative work environment allows you to take a vacation with peace of mind, without having to worry about your clients.
• Through our partnership with Scotiabank, we can offer you  great banking solutions  to keep more money in your pocket. You'll have access to a wide range of banking services, credit cards, mortgage solutions, auto and home insurance and discounts.
• We love  discounts . Through the WorkPerks program, MD staff have access to thousands of discounts across Canada.

“In accordance with a language needs assessment conducted by Scotiabank, the successful candidate must be able to communicate in English and French, as they will be serving an English-speaking clientele.”

UPS is looking for individuals who enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS Personal Vehicle Drivers must have excellent customer contact and driving skills.

Job Summary

This position is a temporary and seasonal Part-time role requiring use of one's personal vehicle to deliver packages primarily in residential areas.Employee performs in a physical, fast-paced, outdoor position involving continual lifting, lowering, and carrying packages.

Responsibilities:

• Retrieves, loads packages into personal vehicle, and delivers packages to customers.

Shift:

• Available Monday to Friday between the hours of 10am – 7pm to work minimum 3-5 hours? Normally the start time is between 10am and Noon

Compensation

• Hourly Rate: Base 17.30$/h + 1.20$ bonus
• UPS will reimburse you 0.59$ for each kilometer you drive

Qualifications:

• Meets local age and operations requirements to operate a vehicle
• Ability to lift up to 70 lbs./32 kgs
• Excellent customer contact and service skills
• Must be willing to use personal vehicle to transport and deliver packages

*Hourly bonus is subject to change and UPS Canada reserves the right to modify or discontinue the bonus program at any time

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

We Offer

Responsibilities

You Possess

To provide exceptional customer service and assist in salesfloor operations in order to ensure a positive shopping experience and drive customer loyalty.

1. Greets all customers in a polite and friendly manner.
2. Assists customers by promoting products/services, locating merchandise and making purchase decisions.
3. Resolves customer issues and refers concerns to management where appropriate.
4. Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
5. Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
6. Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
7. Refers appropriate service and transactional items to a Customer Service Manager as required.
8. Seasonal Associates are assigned a variety of duties throughout the course of the year. Specifically these Associates handle Garden Centre in the March-July time frame, Toys at Christmas, and Bikes in Summer. Garden Centre Associates will zone, water and cull plants. Some limited cash handling may be required. Limited amounts of carry-in and out are also required. Limited physical activity is required for Associates who handle bikes.

‎ 

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

6809 Hwy 16A W, Vegreville, AB T9C 0A2, Canada

RESPONSIBILITIES

• Ensure replacement in the administration and logistics sectors;
• Perform data entry into SAP software;
• Classify documents;
• Carry out verification of the conformity of the information entered on the various documents;
• Forward documents to the relevant sectors;
• Use the Microsoft Office package;
• Any other related tasks.

REQUIRED QUALIFICATIONS

• DEC in administrative techniques or other equivalent relevant training;
• Proficiency in the English language;
• Sense of priorities and ability to manage multiple tasks at the same time.

We are looking for versatile, autonomous people who are good at working in a team. In addition, they must be recognized for their concern for quality and their sense of initiative.

Are you interested in this type of challenge? Do you think you have the profile we are looking for? Send us your application!

We subscribe to the principle of equal access to employment.

Only selected candidates will be contacted.

Job Type: Full Time

Compensation: starting at $28.86 per hour

Expected hours: 34.5 per week

Benefits :

• Paid leave
• Discounted or Free Food
• On-site parking

Hourly :

• Monday to Friday
• Day shift

Additional compensation:

• Increased overtime

Ability to commute or relocate:

• Victoriaville, QC G6T 1S8: Make the trip without any problems or plan a move before taking up your position (Required)

Experience:

• Administrative experience: 1 year (Mandatory)

Job location: In person

Overview

Overview

Overview

Overview

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Orillia is looking for a resourceful, empathetic and collaborative individual to join our leading wealth management firm as an Administrative Assistant.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. Offering efficient internal support, you will be invaluable in ensuring the Advisory team functions fluidly and that each member receives the assistance they need to perform at their best.

What will you do?

• Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
• Maintain existing client accounts and identify opportunities to contact clients. You will be responsible for managing timelines and key dates for accounts to help ensure clients feel supported by our team.
• Become well-versed in internal controls and industry regulatory requirements, ensuring client files and other necessary documentation is accurate, up-to-date and compliant.
• Respond to client inquiries in an understanding and time-efficient manner (account transactions, requests, account documentation, account reporting, etc.).
• Assist the Advisor team in welcoming and onboarding new clients.
• Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects.
• Tap into your superior problem resolution skills to provide proactive client service.
• Effectively manage incoming communications from clients, Advisors and other internal and external partners.
• Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.

What do you need to succeed?

Must-have

• Strong skills in working with various business applications/technology
• High level of time management and organization skills
• Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
• Knowledge of RBC Dominion Securities’ systems and procedures
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that will ultimately help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• An opportunity to make a difference and have a lasting impact on the lives of others
• The chance to work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

Communication, Data Entry, Detail-Oriented, Email Services, Office Administration, Presentation Software, Spreadsheet Software, Teamwork, Time Management, Word Processing Software

Additional Job Details

19 FRONT ST N:ORILLIA

ORILLIA

Canada

37.5

Full time

WEALTH MANAGEMENT

Regular

Salaried

2024-11-02