All jobs within 500 km around Kirkland Lake

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

The Traffic Control Person directs and manages traffic around construction sites to ensure the safety of workers and the general public. This role involves setting up and maintaining traffic control devices like cones, signs, and barriers, as well as guiding vehicles and pedestrians through work zones. The Traffic Control Person is vital for minimizing delays and preventing accidents, ensuring that the site operates smoothly while adhering to safety protocols.

• Direct and control the movement of traffic around construction sites to ensure the safety of workers and the public.
• Set up and maintain traffic control devices such as cones, barricades, and signage.
• Monitor traffic flow and take necessary actions to reduce congestion and delays.
• Communicate with drivers to guide them safely through the work zone.
• Work in close collaboration with the Traffic Supervisor to ensure compliance with safety standards and regulations.
• Report any accidents or hazards in the work zone immediately to the supervisor.

Read more about Arrow Project Services at: arrow.ca/arrowhead

• Experience or training in traffic control procedures.
• Understanding of safety protocols in traffic management.
• Ability to remain alert and focused in a busy and potentially hazardous environment.
• Strong communication and interpersonal skills.
• Ability to work in all weather conditions and varying shifts.
• Certification in Traffic Control or similar qualifications.
• The embodiment of Arrow's Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun!

The Traffic Control Person directs and manages traffic around construction sites to ensure the safety of workers and the general public. This role involves setting up and maintaining traffic control devices like cones, signs, and barriers, as well as guiding vehicles and pedestrians through work zones. The Traffic Control Person is vital for minimizing delays and preventing accidents, ensuring that the site operates smoothly while adhering to safety protocols.

• Direct and control the movement of traffic around construction sites to ensure the safety of workers and the public.
• Set up and maintain traffic control devices such as cones, barricades, and signage.
• Monitor traffic flow and take necessary actions to reduce congestion and delays.
• Communicate with drivers to guide them safely through the work zone.
• Work in close collaboration with the Traffic Supervisor to ensure compliance with safety standards and regulations.
• Report any accidents or hazards in the work zone immediately to the supervisor.

Read more about Arrow Project Services at: arrow.ca/arrowhead

• Experience or training in traffic control procedures.
• Understanding of safety protocols in traffic management.
• Ability to remain alert and focused in a busy and potentially hazardous environment.
• Strong communication and interpersonal skills.
• Ability to work in all weather conditions and varying shifts.
• Certification in Traffic Control or similar qualifications.
• The embodiment of Arrow's Core Values: Safety, Quality, Integrity, Responsibility, Teamwork, and Fun!

The Human Resources Generalist will be responsible for providing a diverse range of Human Resources support to all members of Arrow Transportation Systems Inc. and subsidiary companies. They will be involved in the development of policy, procedures, recruitment initiatives, retention initiatives, training and other areas as needed.  Other duties involve maintaining accurate, up-to-date HR management systems, personnel records, metrics reports, and providing advisory services.

Major Responsibilities 

• Establish recruitment requirements and objectives by meeting with managers to discuss needs. 
• Responsible for the recruitment and selection process of various roles by placing ads, searching through resumes, filtering through the Avanti database, attending career/trades fairs, conducting interviews, conducting reference checks, conducting associated testing and other tasks necessary in the recruitment and selection process. 
• Assess existing standard operating procedures, systems and tools, identify opportunities for improvement, implement improvements and report results. 
• Recommends new approaches, policies and procedures to continually improve efficiency of the department and services performed. 
• Maintain knowledge of company policies and procedures, pay plans, employee benefits, employment laws, and communicate regularly with employees and management to ensure understanding and compliance. 
• Conduct competitive market research to establish best pay practices. 
• Ensure the information in the Avanti system is maintained, accurate and reflects protocols as set up by HR.   
• Update, organize, and maintain all HR systems as required i.e. shared docs, Arrownet, our Learning Management System, Performance Management, etc..  
• Responsible for the coordination and implementation of various retention programs. 
• Respond to internal and external Human Resources related inquiries from Division Managers, business partners, and other parties.
• Contribute to the development, distribution and implementation of HR policies, procedures and memorandums to the appropriate individuals, divisions, or departments across the organization.
• Conduct regular research and compliance initiatives regarding Human Resources issues to keep management informed of new developments.
• Help to ensure organization wide compliance with policies, procedures and applicable regulations. 
• Establish and administer an in-house employee training system that addresses company recurring training needs including training program assessment, new employee orientation or onboarding, management development, production cross-training, and the measurement of training impact.
• Investigate employee relations issues while maintaining confidentiality and consistency. 
• Contribute to organizational research and succession planning.  
• Perform other duties as required and assigned. 

• 5+ Years relevant Human Resources or related experience.  
• Proficient in Microsoft Excel and ability to quickly learn new computer applications i.e. Arrow custom applications, O365, etc. 

• Post-secondary degree or diploma in Human Resources or related field an asset. 

• Requires advanced communication (verbal and written), facilitation, negotiation, and public relations skills to build effective relationships within Arrow and with external clients.  

• Requires the ability to problem solve beyond conventional methods, champion and manage change, and gain the cooperation of others.  

• Excellent time management and demonstrated ability to establish priorities and to plan. 

• Strong action management skills including ability to manage projects in the most cost-efficient manner. 

• Strong ability to prioritize based on business needs and risk mitigation. 
• Strong safety mindset, and demonstrates a sense of responsibility, accountability, and commitment to the organization. 
• Ethical and quality-focused professional with a strong work ethic, a positive team attitude, and proven experience managing confidential information with discretion.

• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment. 
• Embody Arrow's core values:  Safety, Quality, Integrity, Responsibility, Teamwork and Fun!