All jobs within 300 km around York University Heights

We are searching for a Full Time Administrative Coordinator to join our Transitional Care Centre team based in Bedford, Nova Scotia. 

The transitional care model supports patients/families who require additional time, services, and support to transition back to home/community, by providing an alternate space with intentional programming, building design, and resource allocation to increase the probability of returning to their previous living situation.
The Administrative Coordinator is integral in managing the clerical duties required to support the admission, inpatient stay, and discharge processes required to support patient’s transition home.
Meaningful Benefits 

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our patients.

Additional benefits include:
•    Comprehensive health and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program 
•    RRSP Program (5% employer match) or pension plan 
•    Vacation accrual begins immediately and travel insurance
•    Access to virtual healthcare 24/7 for FREE through Consult Plus 
•    Free onsite parking
•    Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
•    Access to continuing education and training through Shannex’s Centre of Excellence
•    Opportunities to be part of sector innovation and continuous improvement initiatives 
•    Recognition and Rewards for service excellence and safety

About the Opportunity
•    Manages clerical aspects of the admission, discharge, and transfer processes.
•    Receives and routes telephone calls, greets and directs visitors as appropriate; provides routine information and responds to inquiries from clients, visitors, and staff; refers to appropriate person as necessary. 
•    Maintains and distributes all nursing forms. 
•    Prepares photocopies and facsimiles and operates a variety of office equipment; maintains and distributes office supplies. 
•    Establishes, maintains, processes, and updates files, records, and other documents, including master lists, client admissions/ transfers / discharges; maintains client discharge files. 
•    Monitors fire alarm panel, security alarm panel and front door and follows safety and security duties as per facility policy. 
•    May book medical appointments and arranges transportation.
•    Ensures client safety by following and applying all standard operational procedures, safe work practices and training provided.
•    Prepares requisitions for diagnostic and therapeutic services for patients and coordinates appointments with other departments.    
•    Accepts and schedules appointments, makes appropriate entries, completes required hospital forms, and notifies appropriate staff; 
•    Routes records/requisitions to departments as required to diagnostic and treatment procedures or consultation. 
•    Uploads all reports on chart. 

About You
•    High School Diploma or equivalent
•    A graduate of an approved 2 year Office Administration / Professional Secretarial diploma or university degree (i.e., Bachelor of Secretarial Science)
•    Medical Terminology 
•    Previous experience working in a health field is considered an asset 
•    Ability to type 80 words per minute;
•    Knowledge of general office procedures and equipment; 
•    Ability to operate personal computers including various software packages including Word, Excel, Power Point, MS Publisher and various database software applications;
•    Ability to maintain confidentiality of records and information; 
•    Asset: 5 years of related experience?and possess essential secretarial skills, a strong sense of responsibility and confidentiality

Requirements:

Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates should have experience of 2 years to less than 3 years
Documentation knowledge: Driver logbook
Communication systems experience: Operate GPS (Global Positioning System) and other navigation equipment
Credentials: AZ class license, Class 1/1F/A Licence (semi-trailer trucks), Driver’s License (Class 1 or A), and Driver’s License (Class 3 or D)
Security and safety: Driver’s validity license check and Driving record check (abstract)

Physical Requirements:

• The candidates should have attention to detail in their work
• The candidates should be capable of handling heavy loads efficiently
• The candidates should be comfortable with extended periods of sitting

Other Requirements:

• The candidates should exercise good judgment in their decision-making
• The candidates should be organized in their work
• The candidates should be reliable in fulfilling their responsibilities

Candidate Status:

• Canadian citizens and permanent or temporary foreign workers of Canada are eligible for this position
• International Candidates who don’t have a valid Canadian work permit also can apply

Responsibilities:

• The candidates should be able to arrange travel-related itineraries, make reservations, and obtain special permits and other documents required for international cargo transportation
• The candidates should be able to operate and drive straight or articulated trucks, load and unload goods, and oversee the condition of the vehicle and inspect equipment
• The candidates should be able to pay and receive payments for goods, perform emergency roadside repairs, and perform pre-trip, en route, and post-trip inspections
• The candidates should be able to record cargo information, hours of service, distance traveled, and fuel consumption, tarp cargo, and ensure the safety and security of dangerous goods

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer (along with your Resume) through the below-mentioned details

By email
[email protected]

What is the opportunity?

Reporting to the VP of Account Management North America, this position plays a key role in developing and executing upon the Client Management Group’s overall strategy and goals within Capital Markets.  

As part of wider Client Management function, this role is primarily responsible for supporting the Global Sales and Trading businesses in the coordination of opening, closing & maintaining trading and settlement accounts across the various product processing systems within Capital Markets. Ensuring these applications and their respective datasets are kept up to date & consistent with CDR (Counterparty Data Repository).

Supporting our data governance and quality controls, as well as actively participating in business and regulatory initiatives that have a significant impact to the firm and our clients.  The role is aimed at developing an operational management of data, focused on improving efficiencies, reducing costs whilst also minimizing risk.
    
Working collaboratively with CMG partners, BCS, Risk, IT and Front office businesses partners throughout the bank, to understand their requirements and relevant business processes in order to deliver change and ultimately improve client service.

What will you do?

• Maintain client and account level data in Capital Markets front and back office systems.
• Manage requests from multiple business areas; understand end to end process and trade flows.
• Be consistent, accurate and efficient in setting up, amending, cancelling and managing settlement instructions in the Front and Back Office system
• Ensure that all accounts are cross referenced into the supporting CMG repositories
• Use appropriate tools and exception management processes to ensure data quality.
• Management of data attributes related to regulatory data initiatives
• Proactively escalate issues as they arise and coordinate with the leadership team to ensure that we are able to manage expectations.
• Engagement with CMG globally regarding initiatives that relate to account management
• Review of CDR to source system reconciliations – perform root cause analysis
• Review of exception queues - perform root cause analysis

What you need to succeed?

Must-have

• Graduate degree in Finance or Business preferred
• 1 - 2 years of previous experince
• Excellent Communication skills, Strong PC skills, particularly Microsoft office, ability to work in fast paced environment with frequent distractions and changing priorities, High standards for accuracy and efficiency.
• Demonstrates initiative and seeks to solve problems beyond immediate area of influence
• Ability to maintain strong attention to detail and meet deadlines in high-pressure situations
• Facilitates cross-department information flow and best practice sharing
• Builds and matures relationships across the organization; high level of client focus
• Excellent organizational skills
• Strong verbal and written communication skills

Nice-to-have

• Experience with reference data and Capital Markets processes and Operations
• Project team experience in supporting the delivery of components of complex projects

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities 
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Business Acumen, Business Analytics, Critical Thinking, Customer Analytics, Detail-Oriented, Long Term Planning, Presentations, Problem Solving

Additional Job Details

90 WESTERN PKY:BEDFORD

BEDFORD

Canada

37.5

Full time

Capital Markets

Regular

Salaried

2024-02-16

2024-03-01

Overview

Reporting to the VP, Human Resources, the HR Assistant delivers confidential administrative support across all HR functions, acting as a central resource for employee and manager inquiries and ensuring the accurate and timely handling of records, onboarding documents, and event coordination. By maintaining secure electronic files, processing financial transactions, and supporting branch projects and programs, this role helps improve client experience and the operational efficiency of the HR Branch. 

CANDIDATE PROFILE

The successful candidate will have the following:

EDUCATION & EXPERIENCE:

• High school graduation and additional courses in office administration or an equivalent combination of education and experience. 
• Sound administration and coordination experience, preferably in an HR department for a unionized, public sector organization. 
• Or an equivalent combination of education, training and experience acceptable to the Employer.
• Sound working knowledge of the policies, practices and processes associated with office administration.
• Some knowledge and understanding of human resource information systems.
• Some knowledge of the Commission’s operations and activities.
• Proficiency in the use of the English language including grammar, spelling and punctuation. 
• Proficiency with Microsoft Word and Excel at an intermediate to advanced level.
• Good communication and interpersonal skills.
• Good attention to detail Ability to organize work, balance multiple priorities and demands, work under pressure with frequent interruptions and meet pre-determined deadlines.
• Ability to adapt effectively to new technologies.
• Ability to exercise sound judgment in dealing with matters of a confidential nature.
• Ability to type a minimum of 50 wpm.

QUALIFICATIONS

• Post-secondary degree/diploma in Computer Science or Information Technology, or equivalent function-related training
• 5 years related experience, preferably in a manufacturing environment
• Cisco Certification CCNA or CCNP.
• Certification or equivalent experience with NetApp and VMware
• Certification or equivalent experience with Veeam backup and recovery functionality.
• Proficient with scripting (Bash, Powershell, Python) to automate repetitive tasks and monitor system metrics.
• Solid grasp of both Linux (Redhat, Ubuntu) and Windows Server operating systems.
• Excellent English communication (written and verbal) and interpersonal skills.
• Ability to collaborate and communicate with all departments in the company 

DESIRABLE ADDITIONAL QUALIFICATIONS

(Optional) – Preferred but not required

• Familiarity with manufacturing software (i.e. SAP, MES, WMS, MRP)
• Experience with installing and supporting industrial automation software, specifically Rockwell and Omron.
• Experience with supporting CAD software including NX, Catia, Solidworks, Draftsight, and Keycreator.
• Experience with SQL, Power Apps, and Power BI
• Automotive manufacturing experience.

MAIN TASKS & RESPONSIBILITIES

• Manage network infrastructure, including routers, switches, wireless and firewalls.
• Monitor network performance, troubleshoot issues, and ensure network security.
• Implement and manage VPNs, VLANs, and other network technologies.
• Manage and maintain physical and virtual servers, ensuring optimal performance and uptime.
• Perform regular server and switch updates ensure security compliance.
• Maintain disaster recovery plans and procedures.
• Test backup and recovery solutions to ensure data availability.
• Ensure business continuity through redundancy and failover mechanisms.
• Responsible for backup and recovery of servers, applications and file shares.
• Responsible for documenting and maintaining network diagrams.
• Provide backup support for fellow team members to resolve issues.
• Provide on-call technical support and on-site technical support for Mytox Personnel during NON normal Business hours as required
• Actively participates in continuous improvement
• Maintain 5S standards in working environment
• Attend training based on Mytox’s internal training matrix
• Performs all job functions in a safe, healthful and environmentally conscious manner, abiding by all health, safety and environment rules and regulations as outlined in the company handbook
• Adheres to all Mytox safety rules and regulations
• Is familiar with Mytox’s policies and procedures
• Any other reasonable request by management

Compensation: $80K, depending on experience

Awareness, Unity, Empowerment:

Regular / Permanent

Magna Exteriors

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 

03/28/2025

Address:

7575 Weston Road

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
• Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
• Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
• Supports customer transactions needs based on customer traffic.
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
• Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
• Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall customer experience.
• Contributes to business results and the overall experience delivered.
• May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Escalates complex or unresolved customer situations to managers as required.
• Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Registration to sell investment products completed - as appropriate for the jurisdiction.
• Appropriate lending qualifications and designations.
• Working knowledge of personal and small business customer needs and solutions.
• Working knowledge of retail investments and lending products.
• Experience in financial services is an asset.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Passionate commitment to helping our customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$37,500.00 - $69,500.00

This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.

Pay Rate: $31.00/HR.

Shifts: Saturday and Sunday 0700-1500hrs (Richmond Hill)

            Saturday and Sunday 1100-23000hrs (Vaughan)

            Friday and Saturday 2300-1100hrs (Vaughan)

ESSENTIAL FUNCTIONS:

1. Monitors physical security operations at the client Datacenter. 
2. Monitors cameras and access control systems covering data calls and entry/exit doors. 
3. Dispatches appropriate personnel, as necessary. 
4. Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP). 
5. Identifies and escalates issues in accordance with documented policies and procedures. 
6. Reviews all reports written during shift. 
7. Ensures all scheduled posts are filled. 
8. Briefs oncoming Supervisor/Team about incidents during shift or in progress.
9. Maintains documentation and follows standardized procedures to successfully complete unannounced audits. 
10. Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties. 
11. Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
12. Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems. 
13. Read and comprehends standard operations procedures, post orders, reports, and other printed materials. 
14. Performs additional tasks assigned by management. 
15. Conduct training with the staff on a daily, weekly, and monthly basis.
16. Conduct drills, and Quality Assurance & Quality Control (QAQC) review
17. Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
18. Assist STM with regards to scheduling, covering any open shifts.
19. Identifies security shortfalls and offers suggestions from improving the security program. 
20. Evaluates and escalates potential safety issues within the facility. 
21. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 
22. Identifies security shortfalls and offers suggestions from improving the security program. 
    1. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
    2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
    3. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. 
    4. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
    5. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

MINIMUM HIRING STANDARDS:

• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
• Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.

SPECIAL REQUIREMENTS: 

Able to work during daytime, evening, weekend, and holiday hours

COMPETENCIES

• Must be able to meet and continue to meet licensing requirements 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Keyboard, basic computer usage and operating controls. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. 
• Ability to carry up to 2.5-pound device during the entire shift. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• May be required to use vehicle in the performance of duties. 
• On occasion, it may be required to perform stressful and physical activity. 
• Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. 
• Close vision, distance vision, and ability to adjust focus.
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

Position: Screening Guard
Vertical: Datacenter Physical Security
Reports To: Shift Security Supervisor or Security Team Manager (STM)

Location: Vaughan, ON

Pay Rate: $25.00/HR.

Shift: Sunday to Thursday 2300-0700hrs

SUMMARY
Maintains security and safety of people and property in assigned data center. Observes and reports activities and incidents. Duties will include supervising the use of wand and metal detectors, service enhancement, and training.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
• The primary function of the screening officer is to ensure that only authorized equipment is allowed to enter or leave secure production areas in order to protect the data maintained inside. The screening officer reports to the assigned Shift Security Supervisor.
• Read, understand, and apply the latest version of the Security Operation Procedures (SOP), and other bulletins and communications with regards to the roles and responsibilities.
• Completes and submits the SAR to the screening supervisor at the end of their shift or as directed by the screening supervisor. 
• Conducts screening of all personnel entering or exiting a secure production area.
• Ensure compliance with all required screening procedures and policies.
• Identifies prohibited items and prevents them from being introduced or removed from a secure production area. 
• Performs other duties as directed by the screening supervisor or responsible direct supervisor.
• Perform function checks on walk through metal detector (WTMD) and handheld metal detector (HHMD) at the beginning of each shift.
• Maintain Screening Checkpoints in accordance with the Screening SOP.
• Ensure proper screening procedures and techniques are utilized as per the Screening SOP.
• Interact effectively across diverse cultures.
• Monitor traffic flow of checkpoints and recommend staffing adjustments as necessary.
• Follow proper chain of command and procedures for all matters which require escalation.
• Escalate issue and/or violations to the Shift Security Supervisor.
• Required to know, follow, and enforce safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions.
• Ensure all functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representative.

MINIMUM HIRING STANDARDS:

• Valid Security license.
• Valid CPR and First Aid Certificate.
• 1 year of security experience is preferred.
• Must be at least 18 years of age. 
• Must have a reliable means of communication, such as cell phone. 
• Must have a reliable means of transportation (public or private). 
• Must have the legal right to work in Canada. 
• Must have the ability to speak, read, and write English proficiently. 
• Must have a high school diploma, secondary education equivalent, or GED. 
• Must be willing to participate in the Company’s pre-employment screening process, including background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.

COMPETENCIES

• Must be able to meet and continue to meet licensing 
• Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
• Knowledge of security operations and procedures. 
• Knowledge of supervisor practices and procedures. 
• Skill in staff supervision, including assigning work and providing training and discipline. 
• Knowledge of fire inspection procedures. 
• Capable of learning a variety of security and safety devices and controls. 
• Ability to track and maintain schedule assignments. 
• Ability to maintain professional composure when dealing with unusual circumstances. 
• Advanced computer skills are required. 
• Strong oral and written communication skills. 
• Strong customer service and service delivery orientation. 
• Ability to provide positive direction and motivate performance. 
• Ability to interact effectively at all levels and across diverse cultures. 
• Ability to take initiative and achieve results. 
• Ability to carry out multiple assignments concurrently. 
• Ability to adapt to changes in the external environment and organization. 
• Ability to exercise independent judgment and decision-making skills

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

• Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
• May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
• May be required to work overtime without advance notice. 
• Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
• Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
• Required ability to manage multiple tasks concurrently. 
• Handling and being exposed to sensitive and confidential information. 
• Regular talking and hearing. 
• On occasion, it may be required to perform stressful and physical activity. 
• Close vision, distance vision, and ability to adjust focus. 
• This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.