All jobs within 500 km around Willowdale

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

We are all about investing in our team members, offering fantastic benefits and perks, such as:

Uncapped Earning Potential: A rewarding compensation package that includes uncapped commissions.

Enjoy the Perks: Employee discounts that can offer up to 50% off our Rogers and Fido products and services.

Health: Quick access to one of the best flex health and dental benefits, Parental Leave and Benefits- Top Up, Gradual Return to work- Parental Leave, Mental Health and Support benefits- 100% coverage, Employee and Family Assistance Program benefits

Healthcare from Home: Connect with healthcare professionals through a virtual walk-in clinic.

Wealth Accumulation: Registered Retirement Savings Plan (RRSP), Tax-Free Savings Account (TFSA), Pension plans in Canada and option for company matched share purchase program. 

Give Back: Rogers Gives Together is our company’s employee giving and volunteer program which offers choice, flexibility, and opportunities for our teams to give back where we live, work and play.

Learn & Grow: A 90-day training and onboarding program to build your fundamental skills for the job. Also build your career within Rogers through development opportunities, including Tuition Assistance Program, Mentoring Circles, Online Learning Platforms and Coaching programs

Tuition Assistance Program: Eligible Retail employees can participate in our Retail Tuition Assistance Program (TAP) by entering a quarterly draw. The program is designed to support the growth and development of Retail employees by investing in their education.

Commitment to Diversity: We all bring something different, and we know what makes us different is what makes us great. We have a strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing Women, People of Colour, 2SLGBTQ+, Indigenous Peoples, Persons with Disabilities.   

What You Will Be doing:

•    Tailoring Solutions: You build rapport with customers to understand their needs and match them to Rogers and Fido brand products including Wireless, Cable, Hi-Speed Internet, Home Phone, and Rogers Mastercard  
•    Sales:  Identifying opportunities, anticipating customer needs and achieving sales goals within a dynamic and supportive team environment. 
•    Customer Engagement: Drive sales through engagement of existing customers by calling and texting to promote Rogers and Fido branded products. •    Representing the Brand: Representing Rogers and Fido brands in-store and at local community events.

Your Qualifications:

•    Interpersonal & Communication Skills:  Experience building rapport and establishing connections with customers and team members through clear and effective verbal communication. 
•    Customer Experience: Demonstrated commitment to providing positive customer interactions through understanding and meeting customer needs.
•    Adaptability: Rapidly adapt with flexibility to respond to changes in the store environment to meet customer and business needs.  •    Multitasking: Experience navigating multiple tasks and efficient workflows while providing consistent customer service.  
•    Critical Thinking: Successfully navigate and find solutions for unexpected situations that arise.
•    Minimum Age: You meet the provincial minimum age of majority 
•    Flexible Availability: To better serve our customers, you can commit to provide a minimum availability of 20 hrs a week, including evenings, weekends, and statutory holidays.

No previous telecom technology experience required. We will train you; bring your willingness to learn and curiosity.

After you apply, watch your email.

If you are selected to move forward in the process, a member of our Recruitment team will reach out to you to discuss the position further.  Successful candidates will be required to provide consent for and pass Background and Employment Verification check requirements.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 25 Peel Center Drive, Unit 718K (5337), Brampton, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 304356

Reporting to the Senior Marketing Manager, TSC, you will play a key role in supporting the marketing strategy and execution of one of Canada's most innovative and diversified retailers. You are a passionate team player that adds value and will enable the business to: i) serve the needs of Canadian shopping enthusiasts, ii) reach and exceed financial goals and iii) build the TSC brand by driving sales and maximizing efficiency across all marketing channels.

What you will do...

• Support the development and execution of annual marketing plans
• Develop marketing briefs and manage execution of corporate promotions and daily newsletters
• Collaborate with internal cross-functional teams to ensure alignment on product assortment and offers
• Oversee development and manage distribution of multi-channel creative assets ensuring consistency across all deliverables
• Manage the organic social media calendar, create engaging captions and post content across social platforms
• Brief and oversee development and delivery of TV and Radio promo spots
• Analyze and report on program performance and provide recommendations based on results
• Collaborate with colleagues to contribute new ideas to the business, improve upon the status-quo and deliver innovative marketing solutions

What you will bring...

• Work experience in the fields of digital marketing, or project management
• Self-starter with high attention to detail and flexibility to handle diverse tasks
• Strong project management and organizational skills, with the ability to manage multiple projects and meet deadlines
• Exceptional written and communication skills
• Disciplined and efficient with the ability to function in a fast paced working environment
• Ability to champion brand standards and ensure they are understood, maintained and consistently executed across all channels
• Desire to take initiative and deliver results; ambition to progress within the company
• You are a shopping enthusiast that understands the thrill of discovering new and exciting offers

Here’s what you can expect in return:

• A competitive salary and benefits that include access to our Employee Share Accumulation Program, Retirement Benefits and a variety of other perks including 50% off Rogers services and Blue Jays tickets
• A manager who deeply cares about your development and long-term career at Rogers.
• A team that trusts and wants to win together.
• Smart and accomplished colleagues who are focused on both the “what” and the “how”. 

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 59 Ambassador Drive (097), Mississauga, ON
Travel Requirements: None
Posting Category/Function: Marketing & Marketing Communication
Requisition ID: 310828

Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. 
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by: 

• Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted 
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs 
• Nurturing rich, long-standing relationships 
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs 

Is this role right for you? In this role you will:

• Build strong customer relationships and deliver excellent customer service 
• Uncover and solve customers’ needs 
• Explain complicated concepts simply 
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment 
• Demonstrate an eagerness to learn and determination to succeed 

Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you: 

• Have strong customer service skills 
• Are willing to assist in a professional, friendly and efficient manner 
• Are available to work a flexible schedule 
• Have experience with conducting simple sales, proactive marketing calls and providing financial advice  
• Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options 
• Previous banking experience is a strong asset 

What’s in it for you?

• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers 
• A rewarding career path with diverse opportunities for professional development 
• An organization committed to making a difference in our communities– for you and our customers 
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development 
• A competitive compensation and benefits package

08/08/2024

Address:

171 East Liberty St, #106/108

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Takes a lead in proactively engaging with existing customers and prospects by providing needs-based assessments to grow loyalty and identify immediate / future opportunities.
• Engages customers to complete needs assessments that identify financial solutions and preferred banking channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including business-for-self applications)), and small business solutions).
• Offers clients advice and guidance on available digital and self-serve options with the goal of making banking easy, simple, and fast.
• Supports customer transactions needs based on customer traffic.
• Engages customers to grow BMO’s business by reaching out, generating appointments, and building new relationships within the community.
• Addresses questions and resolves issues raised through consumer credit audits and quality checks to ensure accurate data entry and lending application recommendations in compliance with legal and regulatory requirements and lending policies and processes.
• Applies the risk management framework to the portfolio to protect the Bank's assets and maintain the quality of the lending portfolio in compliance with requirements for the lending process and established yield, quality, diversification, and risk guidelines.
• Makes credit recommendations for personal lending transactions, including home financing, in accordance with sound credit granting principles and with the Bank’s policies and procedures.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall customer experience.
• Contributes to business results and the overall experience delivered.
• May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Escalates complex or unresolved customer situations to managers as required.
• Completes complex & diverse tasks within given rules/limits and may include  handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience.
• Registration to sell investment products completed - as appropriate for the jurisdiction.
• Appropriate lending qualifications and designations.
• Working knowledge of personal and small business customer needs and solutions.
• Working knowledge of retail investments and lending products.
• Experience in financial services is an asset.
• Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
• Experience in a consultative customer service or sales role, with a drive to deliver a personal customer experience.
• Passionate commitment to helping our customers.
• Drive to deliver a personal customer experience.
• A focus on results and the ability to thrive in a consultative sales and team-based environment.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

$37,500.00 - $69,500.00

08/16/2024

Address:

105-119-129 rue St-Jacques O

Business Management

Performs a variety of administrative and clerical tasks, financial and human resources administration and provides professional support to one or more Managers and their direct reports.  The role provides general offices services ensuring all administrative and operational processes and control standards are followed, while seeking to determine, develop, and participate in implementation of improvement opportunities, contributing to the effective and efficient operation of the business group.

• Supports the execution of strategic initiatives; includes tracking metrics and milestones.
• Builds effective relationships with internal/external stakeholders. 
• Analyzes data and information to provide insights and recommendations.
• Leads the planning, coordinating and implementing department events.
• Provides specialized and professional support to an executive and their senior managers within a large and diverse department or business group.
• Coordinates and monitors budgets and reporting on results vs. budget.
• Provides coaching and mentoring to more junior administrative assistants to support them in developing capability to carry out current job accountabilities.
• Manages and monitors calendars and upcoming events. Dispatches meeting invitations, books meeting rooms and arranges for resources and other requirements in support of smooth and efficient meeting facilitation. Supports the coordination and implementation of department events.
• Develops and maintains a filing system; ensures business and operational reports, forms, and other documentation, paper or electronic, are readily available.
• Supports the development of tailored messaging, which may include writing, editing and distributing communications (e.g., correspondence, presentations, policies & procedures).
• Dispatches outgoing communications. Answers central phone line, responding to and resolving/escalating inquiries.
• Processes invoices for payment in adherence with documented processes and guidelines and vendor agreements
• Prepares and logs departmental expense claims and reports.  Tracks expenses to ensure they stay within budget.
• Makes travel arrangements, booking flight/hotel reservations as needed.
• Liaises with internal business units and external vendors and participates in the local coordination and implementation of premises and building related matters including incoming / outgoing staff and contractors, relocations, office planning and new furniture requirements while ensuring minimal interruptions to business operations.
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Ensures all vacation and absence scheduling is documented, takes into account critical business needs, follows guidelines, and is managed consistently across employees in the group; identifies scheduling conflicts for resolution.
• Coordinates training requirements for staff (research, booking, cancellations, confirmations, etc.).
• Collaborates with internal and external stakeholders in order to deliver on business objectives.
• Organizes work information to ensure accuracy and completeness.
• Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
• Analyzes issues and determines next steps.
• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3-5 years of experience in an administrative/professional support function and post-secondary degree in related field of study desirable.
• Specialized knowledge.
• Verbal & written communication skills - Good.
• Organization skills - Good.
• Collaboration & team skills - Good.
• Analytical and problem solving skills - Good.

Expected Base Salary Range: $37,500.00- 70,000.00 CAD

You're fluent in French and English to support business operations outside the province of Quebec.

$37,500.00 - $69,500.00

Application Close: 31/12/2024

NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
• Meet eligibility requirements for appointment as a Special Constable, which are:
  • Canadian Citizen or permanent resident of Canada
  • Lawfully eligible to work in Canada
  • At least 18 years of age
  • Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
  • Proof of valid Standard First Aid Certificate and valid CPR-Level C
  • Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
  • Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
  • Candidates will also be required to undergo other investigations/checks to include:
    • Fingerprinting
    • Driver's licence history
    • Credit check
    • Background reference check
    • Written MMPI
    • Interview with Psychologist
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 04/10/2024

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

WHAT YOU NEED TO KNOW

• Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
• The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Application Close: 08/10/2024

WHAT YOU NEED TO KNOW

• Language Requirement: Various Language Requirements       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. 
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Schedule: Friday – Monday 10pm - 8am

The Dispatch Planner is providing excellent customer service to the dedicated customer, while understanding and controlling costs. 

How You’ll Help

• Building and strengthening relationships with Drivers and the Customer addressing issues and concerns in a timely and efficient manner.
• Providing updates to the Customer with regard to route updates, schedule deviations, or other matters as scheduled and as required.
• Monitor driver schedules and delivery appointments on a daily basis; communicate schedule deviations, and contact delivery points to confirm or make alternate arrangements as required. 
• Coordinate resources effectively – schedule drivers and equipment to meet the customers daily delivery requirements, make alternate arrangements due to extenuating circumstances.
• Arrange equipment maintenance and service as required and communicate accordingly.  
• Maintain internal dispatch system in as close to real time as possible
• Implement any new policies and procedures in regards to Drivers and/or fleet 
• Identify opportunities for improvement, contribute to the development of solutions and implement and communicate accordingly
• Contribute to the development of customer facing and internal KPIs and drive efficiencies with both internal and external stakeholders. 
• Maintain current daily reporting
• Other related duties as may be required. 

Your Skills & Experience: 

• Post secondary training preferably in business, logistics, or customer service 
• A suitable combination of education and experience may also be considered
• Minimum of two years’ experience in a demanding customer service or related role, preferable in the transportation industry.
• Previous operational experience in the transportation industry is an asset. 
  • Advanced communication skills, verbal and written
  • Solid computer skills, including accuracy and experience with web based program and MS products - Excel in particular; knowledge of AS400 a definite asset
  • Exceptional customer relationship skills, including the ability to balance the needs and demands of both internal external customers.
  • Strong conflict resolution skills
  • Able to work effectively in a busy and deadline driven environment
  • Ability to champion business needs in a collaborative manner both internally and externally.
  • Results focused

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.