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Ottawa is Canadas capital, in the east of southern Ontario, near the city of Montréal and the U.S. border. Sitting on the Ottawa River, it has at its centre Parliament Hill, with grand Victorian architecture and museums such as the National Gallery of Canada, with noted collections of indigenous and other Canadian art. The park-lined Rideau Canal is filled with boats in summer and ice-skaters in winter.

5 Jobs Found

Officer, Workplace Safety Full-time Job

City Of Ottawa

Security & Safety   Ottawa
Job Details

Application Close: 21/08/2024

JOB SUMMARY

The Workplace Safety, Prevention and Compliance Branch is responsible for the development and implementation the Occupational Health and Safety Management System (OHSMS) and to provide occupational health and safety resources to support all City of Ottawa departments. The Branch creates and executes corporate Occupational Health & Safety initiatives and ensures the integration of the OHSMS with strategic management and decision processes.  

You are responsible for providing support to the Program Manager and Safety Consultants in the Workplace Safety, Prevention & Compliance Branch related to corporate safety programs, projects and initiatives.

EDUCATION AND EXPERIENCE

Completion of 1 year post secondary certificate in occupational health and safety.

Minimum two (2) years of related fieldwork safety experience, requiring client service, organizational, and time management skills
 

KNOWLEDGE

  • Extensive knowledge of the Occupational Health and Safey Act, Canada Labour Code Part II and their regulations.
  • Workplace Safety and Insurance Act
  • Regulation 1101 First Aid Requirements
  • CSA Z1000 – Occupational Health and Safety Management
  • Auditing processes, procedures
  • Generally accepted safety policies, best practices and industry standards
  • Records management practices and techniques
  • Unionized environments, collective agreements 

COMPETENCIES, SKILLS AND ABILITIES

  • Demonstrates tact, diplomacy and discretion, and maintains strict confidentiality
  • Proficiency in researching health and safety information
  • Interpret and translate legislation into common language
  • Proficiency at an intermediate/advanced level of SharePoint (libraries, lists and document sets)
  • Proficiency at an intermediate/advanced level in MS O365 to support the production of documents, spreadsheets, reports and presentations
  • Strict attention to detail and accuracy
  • Adaptable to change and reliable

 

Core Behaviours
Core behaviours define the City’s expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City’s culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody and demonstrate these core behaviours.

Review the Core Behaviours.

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Officer, Workplace Safety

City Of Ottawa
Ottawa
  Security & Safety Full-time
  54,130.44  -  63,330.54
Application Close: 21/08/2024 JOB SUMMARY The Workplace Safety, Prevention and Compliance Branch is responsible for the development and implementation the Occupational Health and S...
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Aug 8th, 2024 at 12:54

HR Associate Full-time Job

City Of Ottawa

Human Resources   Vancouver
Job Details

Main Purpose and Function

As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organization’s business units and to the overall Human Resources (HR) department.  The HR Associate provides front-line services and support to leaders and staff in relation to HR processes, policies, established interpretations and related questions. The Human Resources (HR) Associate performs workflow updates in relation to the maintenance and processing of all aspects of the employee life-cycle including hiring, status changes, position changes, benefits updates, terminations, grievances, training and absence documentation.  Running reports to reconcile and confirm accuracy of data, to prepare grievance and file summaries and other related research is also required.

 

Specific Duties and Responsibilities

  • Responds to inquiries from managers, HR staff, and employees on a variety of HR related issues regarding HR policies and procedures, collective agreements and employment standards matters
  • Researches, summarizes and provides advice to ensure City policies and collective agreement provisions are followed
  • Provides information and education directly to employees regarding benefit eligibility and coverage, bank entitlements, pay rates, and seniority
  • Processes and maintains employee benefits, pension and compensation information through various workflow systems and SAP by verifying accuracy of electronic staff action forms (eSAF) and compensation action forms (eCAF) and confirming as required
  • Problem-solves with payroll staff, HR team members and business unit with respect to overpayments, reclassifications, and time entry related issues including researching and recommending next steps
  • Updates and utilizes various databases and systems (e.g. SAP, GMS) to create and respond to data and reporting requests
  • Extracts data to identify trends, issues for resolution, or find data discrepancies and initiate action as required. Works closely with HR Analytics team and the business unit to ensure data validity
  • Manipulates data  summarizing it for presentation as appropriate for the required audience including HR Consultants, Managers, and business units
  • Maintains position control within SAP, including creating new positions and organizational units and structures
  • Maintains and drafts Job Share Agreements compatible with organization policy and collective agreements
  • Prepare retirement reports for employees and departments, calculating last day worked based on work schedule and quota bank
  • Provides ad hoc training to managers and employees on various HR systems and processes
  • Researches, calculates, and provides explanation on various reports such as attendance, seniority dates, and other HR system reports 
  • Participates in, makes recommendations on, and documents various HR processes including collective agreement implementation, policy implementation, and HR process improvements ( including technology such as Service Now)
  • Provides organizational and administrative functions such as maintaining filing systems (VanDocs)
  • Creates a variety of case files for the functional areas, ensures complete file content and appropriate file naming convention
  • Reviews, processes and maintains records related to the grievance process and collective bargaining
  • Schedules meetings/workshops and takes minutes at a variety of HR related meetings including, grievance, and investigation meetings
  • Other duties/responsibilities as assigned
     

Qualifications

Education and Experience:

  • Diploma in Human Resources and three years’ related experience in a unionized environment or an equivalent combination of education, training, and experience
  • Experience in benefit administration will be given preference

 

Knowledge, Skills and Abilities:

  • Ability to explain and apply HR programs, policies, procedures, and collective agreements
  • Working knowledge of grievance  practices and procedures
  • Working knowledge of benefits administration and pension rules
  • Ability to research and analyze a variety of HR-related data and issues
  • Considerable experience using an HRIS to extract, analyze and summarize HR data
  • Ability to communicate clearly and concisely orally and in writing, including the ability to prepare business correspondence, presentations, and reports
  • Ability to exercise substantial discretion and deal with highly sensitive and confidential information
  • Ability to multi-task, organize and prioritize work, work under pressure with constant interruptions
  • Ability to build and maintain effective working relationships at all levels of the organization to provide exceptional customer service
  • Ability to work independently and work collaboratively in a team environment
  • Ability to use computer software such as Excel, PowerPoint, Microsoft Word, Outlook, Internet, SAP
  • Ability to perform complex mathematical calculations with speed and accuracy

 

An enhanced Police Record Check may be a requirement of the regular full-time position; a clearance requires the absence of any criminal charges or convictions related to this position. 

 

 

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite.  At this time this position is eligible to be part of the Flexible Work Program.

 

Business Unit/Department: Human Resources (1020) 

Affiliation: Exempt 

Employment Type: Temporary Full Time 

Position Start Date: September 2024 

Position End Date: February 2026 

Salary Information: Pay Grade RNG-040: $62007 to $77504 annually

 

Application Close: August 9, 2024

HR Associate

City Of Ottawa
Vancouver
  Human Resources Full-time
  62,007  -  77,504
Main Purpose and Function As a member of the Human Resources Service Centre team, performs administrative functions and provides professional level support services to the organiza...
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Jul 30th, 2024 at 15:31

Special Constable Full-time Job

City Of Ottawa

Public Service   Ottawa
Job Details

Application Close: 31/12/2024

NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

JOB SUMMARY


Transit Operations provides safe, reliable and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Special Constable Unit manages the Special Constable and Fare Enforcement Programs, Transit revenue loss and fare enforcement programs, property protection and law enforcement programs, the transit emergency response and preparedness programs, communications equipment/systems, processes and sectional records activities.
 

You are responsible for security and law enforcement duties involving passengers, employees, Transit Services facilities/vehicles/assets and the general public.
 

You execute the duties of a Sworn Special Constable/Peace Officer, agent and occupier of City of Ottawa Transit Services*, in accordance with:

  • Federal/Provincial/Municipal laws
  • Special Constable contract with the Ottawa Police Services Board
  • Rules and regulations governing a Special Constable appointment (as amended from time to time)
  • Corporate/Branch/Division policies and standards
  • Corporate/Branch Code of Ethics, Core Values and Mission Statement, that is consistent and compatible with Ottawa Police Service policies and standards

 

*The Police Services Board grants an Officer’s Special Constable status for Ottawa, with an approval from the Minister of Community Safety and Correctional Services, in accordance with the Police Services Act, R.S.O. 1990. Special Constables are Peace Officers as defined in the Criminal Code of Canada.

EDUCATION AND EXPERIENCE


Completion of community college Police Foundations or Law and Security Certificate.
 

Minimum of 2 years of security experience in a transit environment.

Related experience in dealing with people and enforcement procedures may be considered as alternate relevant experience.

CERTIFICATIONS AND LICENCES

Must obtain and maintain Special Constable designation

KNOWLEDGE

  • Good knowledge of security or law enforcement operations, as well as the duties of a Special Constable with Peace Officer authority, including the use/application of the Criminal Code of Canada, Controlled Drugs and Substances Act, Trespass to Property Act, Provincial Offences Act, Liquor Licence Act, Safe Streets Act, MFIPPA, as well as related Federal and Provincial Statutes, and Transit By-law
  • City/Branch/Division policies and procedures affecting Transit operations including standard operating procedures and emergency standing orders
  •  Court processes and procedures
  • Investigative and evidence gathering techniques
  • Crowd control and emergency response techniques
  • Dispute resolution techniques
  • Personal and physical security methods
  • Electrical and computerized security equipment
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Work independently, with minimal supervision, and collaboratively with peers and managers as part of a team
  • Capable of relating to transit customers, while working in a public environment, and of dealing with difficult or confrontational behaviors
  • Possess leadership and negotiation skills
  • Possess analytical and problem solving skills
  • Possess demonstrated assertiveness and self-control
  • Possess strong conflict/dispute/crisis resolution skills
  • Able to exercise sound judgement and to make authoritative decisions where time may not permit soliciting advice from senior staff
  • Possess computer literacy in MS Office Suite in a Windows environment, including use of Ozone and the Internet
  • Able to build and maintain relationships within the community, with stakeholders and other agencies
  • Able to demonstrate sensitivity to the needs of all people and cultures
  • Possess organizational and time management skills to deal effectively with multiple demands, conflicting priorities, and deadlines
  • Possess excellent interpersonal, communication, and report writing skills
  • Possess neat and legible handwriting
  • Possess effective public relations and public speaking skills
  • Able to use portable corporate communications technologies, such as 2-way radio, etc.
  • Able to drive a City vehicle
  • Possess a work record of good attendance/job performance
  • Be of good moral character and habits
  • Able to be respectful, to relate to Transit customers, co-workers and the general public, and to work in a non-confrontational manner
  • Possess cultural awareness, value diversity and be sensitive to others
  • Able to display tact and diplomacy
  • Able to deal with physical situations and physically control/restrain others when necessary
  • Able to work outside in all weather conditions
  • Able to be available for unplanned overtime, work a variety of scheduled shifts, including split shifts, weekends and evenings

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • Meet eligibility requirements for appointment as a Special Constable, which are:
    • Canadian Citizen or permanent resident of Canada
    • Lawfully eligible to work in Canada
    • At least 18 years of age
    • Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
    • Proof of valid Standard First Aid Certificate and valid CPR-Level C
    • Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
    • Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
    • Candidates will also be required to undergo other investigations/checks to include:
      • Fingerprinting
      • Driver's licence history
      • Credit check
      • Background reference check
      • Written MMPI
      • Interview with Psychologist
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Special Constable

City Of Ottawa
Ottawa
  Public Service Full-time
  35.74  -  42.05
Application Close: 31/12/2024 NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024. JOB SUMMARY Transit Operations...
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Jul 30th, 2024 at 14:46

Client Service Agent Full-time Job

City Of Ottawa

Administrative Jobs   Ottawa
Job Details

Application Close: 04/10/2024

Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements for up to one year from the closing date of this competition.

JOB SUMMARY

ServiceOttawa is the first stop for City of Ottawa services for residents and businesses through ottawa.ca, My ServiceOttawa, Call Centre Services (3-1-1) and the Counter Service Centres. ServiceOttawa provides a gateway to the City so that residents and businesses don’t have to navigate multiple departments to get what they need. The mandate of ServiceOttawa is to achieve better outcomes for Ottawa residents and businesses when they access City services, by providing a consistent and positive client experience across multiple channels with a focus on Service Excellence. 

In this key client facing and customer service role, you are responsible for providing information and customer services for a wide range of City services, programs, policies, procedures, permits and fee structures, as part of a team of agents, delivered through a Client Service Centre; ensuring service continuity in responding to inquiries and urgent requests from the public, elected officials, internal staff, and other government agencies through a variety of platforms (primarily by phone and including electronic/web, email and in-person) in the most efficient and professional manner possible, minimizing referrals and transfers to other subject matter experts, where possible, and ensuring follow up where requested.  Work is performed in accordance with corporate/departmental/branch policies, procedures, standards and guidelines, as well as any applicable legislation/regulations, and in meeting performance and quality assurance standards. 

EDUCATION AND EXPERIENCE

Completion of Grade 12 
Post-secondary education and/or training related to Customer Services is an asset

Minimum of 3 years of relevant experience in a customer service environment, providing service to the public by telephone, in person, in writing and electronically in a multi-service environment, such as a in call centre and/or a counter service operations 

KNOWLEDGE

  • Knowledge of customer service delivery mechanisms and computer programs as they relate to products and services within the Client Service Centre
  • Customer Service practices and strategies to resolving customer related complaints
  • Corporate Microsoft computer applications MSWord , Outlook, Excel, Internet Explorer/Ozone, and job specific programs such as LAGAN, Knowledge BASE, Ottawa.ca, MAP, ITX, VTAX, Aqacis,CLASS, RSVP, Autoprocess, SAP, etc.
  • General office equipment
  • Corporate cash handling procedures, operation of cash register, balancing cash and preparing daily deposits
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.
  • Knowledge of City of Ottawa organizational structure, services and personnel is an asset

COMPETENCIES, SKILLS AND ABILITIES

  • Strong interpersonal and communication skills combined with excellent customer service skills especially during busy periods, stressful situations or emergencies
  • Communicate effectively and tactfully with municipal staff, elected officials and members of the general public by telephone and in-person
  • Strong writing skills and ability to compose professional, clear and concise responses to written inquiries
  • Organize, multi-task and prioritize work
  • Exercise sound judgment and discretion in decision making to selecting/suggesting a course of action within a list of possible alternatives, particularly after-hours, to minimize risk to the corporation and maximize public safety
  • Work independently and in a team setting
  • Possess an excellent attendance record 
  • Punctual, reliable and dependable
  • Flexible and adaptable to deal with varying situations
  • Strong listening/comprehension skills
  • Strong organizational skills
  • Work a variety of shifts covering a 24-hour/7-days/week/365-days/year service period

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Day 1 Ready – immediate requirement for language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates must meet language requirement for position upon hire.       
  • The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • Driver’s License Requirement:  This position requires the successful candidate to use their own transportation.  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Client Service Agent

City Of Ottawa
Ottawa
  Administrative Jobs Full-time
  32.50  -  38.03
Application Close: 04/10/2024 Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be use...
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Jul 30th, 2024 at 14:45

Registered Nurse Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Application Close: 08/10/2024

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

Registered Nurse (RN) current with College of Nurses of Ontario

KNOWLEDGE

  • Scope and purpose of gerontological nursing and functions/activities related to the nursing process
  • Age related changes
  • Ethical dilemmas and considerations
  • Management of common chronic problems
  • Specific needs of the older person and of cognitively impaired older person:
  • Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
  • Dementia care
  • Safety and security needs
  • Challenging behaviours
  • Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
  • Infection control guidelines for RN’s and RPN’s
  • Nursing documentation standards including Resident Assessment Instrument RAI-MDS
  • Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
  • Pharmacology and medication use
  • Medication administration standards
  • Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
  • Transfer and positioning techniques of persons requiring long term care
  • Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
  • Principles of verbal and non-verbal communication
  • Labour relations and collective agreements.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies

WHAT YOU NEED TO KNOW

  • Language Requirement: Various Language Requirements       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. 
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Nurse

City Of Ottawa
Ottawa
  Medical & Healthcare Full-time
  46.07  -  56.06
Application Close: 08/10/2024 JOB SUMMARY The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, f...
Learn More
Jul 30th, 2024 at 14:42