All jobs within 400 km around Willowdale East

• Posting Period: 26-JUL-2024 to 09-AUG-2024
•  

Reporting to the Senior Systems Integrator, Business Services, the employee will provide technical support related to applications, computers, printers, and mobile wireless devices.

Major Responsibilities:

• Schedules workload and sets priorities.
• Develops and recommends improvements to current environment, policies, and processes.
• Acquires and disposes of hardware and software.
• Configures network and server-related hardware and software.
• Provides expertise in assessment, analysis, evaluation of alternatives and resolution of issues and problems in assigned areas.
• Recommends preventative solutions to mitigate recurrence of similar problems.
• Advises desktop configuration management teams on hardware and software technologies and deployment alternatives.
• Advises network management teams on hardware and software technologies, connectivity and backup and recovery alternatives.
• Advises security management and control teams on security related technologies and access control alternatives.
• Provide assistance and technical support in the system review process, including planning, assessment, design and documentation of telecommunication systems for existing systems, upgrades and enhancements.
• Installs and rolls out application, hardware and/or software and takes inventory of such assets including updating the Asset Management System
• Liaises and coordinates with internal and external groups to resolve problems.
• Prepares documentation to facilitate transfer of knowledge.
• Prepares statistics and drafts summary reports.
• Supports the centralized management of access control.
• Travels to off-site locations such as City Operated Shelters

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Post-secondary education in computer science, business technology or the equivalent combination of education and/or experience.
2. Considerable experience with LAN/WAN technology and network hardware, software, and operating systems (i.e., Novell, Windows, desktop, configuration, etc.).
3. Considerable experience with desktop applications (i.e., Microsoft Office Suite, Microsoft Outlook, Microsoft Project, etc.).
4. Considerable experience configuring and provisioning wireless devices using a Mobile Device Management tool (i.e., AirWatch, etc.)
5. Experience in developing and delivering training including needs assessment, program design, delivery, evaluation, and related administration.

You must also have:

• Knowledge of current and emerging technology, their application within the business and the ability to apply this knowledge in the development and support of in-house developed applications.
• Ability to lift/move equipment/boxes up to 40lbs.
• Ability to vary work schedule based on operational requirements, i.e., work overtime based on Operational requirements.
• Willing to work for extended periods within both directly operated and community shelters for technical support.
• Customer service skills working with clients, service providers, the general public and/or staff to address service inquiries, requests and/or complaints.
• Fundamental working knowledge of a project methodology and various levels of system and/or application testing.
• Strong conceptual, analytical and problem-solving skills.
• Proven commitment to customer service, performance quality and continuous improvement
• Excellent written and verbal communication skills and ability to convey, clearly and effectively to a variety of audiences.
• Ability to develop and communicate technical documentation, standards, procedures, and preventative maintenance.
• A valid Ontario Class "G" Driver's License and access to a personal vehicle for work is an asset.

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

• Posting Period: 26-July-2024 to 09-Aug-2024
   

• Location	Shift
  Nashdene Yard – 70 Nashdene Rd. Scarborough, ON, M1V 2V2	Mon - Fri 6am-2pm
  Kipling Yard – 441 Kipling Ave, Etobicoke, ON, M8Z 5E7	Mon - Fri 6am-2pm

•  

Major Responsibilities:
 

• Performs skilled tasks in installation, maintenance, preventative maintenance, trouble shooting and repair of interior and exterior wiring systems, transformers, switching equipment, relays, motors, lights and other electrical and electronic systems and equipment for City facilities and parks.
• Lays out, assembles, installs, repairs, maintains, connects and tests electrical/electronic systems/equipment
• Prepares sketches and specifications, maintains accurate records, requisitions materials, and completes written reports by hand or computer (as directed).
• May oversee the work of contractors and provides work direction and training to other staff to ensure compliance to standards and specifications.
• Receives daily work orders and organizes work in order to complete in an expeditious manner, including determining the necessary materials and equipment.
• Utilizes a variety of tools/equipment and is responsible for their maintenance
• Performs a variety of skilled work not requiring the services of other licensed trades
• Travels to various work locations and operate pickup, van, aerial tower and/or lifts, overhead hoisting devices and other vehicles requiring up to a "DZ" provincial license, for repair; installation and maintenance of electrical systems in facilities and parks.
• Performs work in adverse work environments, including year round outdoor conditions, confined space using appropriate safety devices and procedures.
• Contacts governing authorities to obtain permits, inspections, disconnects and reconnects.

Key Qualifications:

Your application must describe your qualifications as they relate to:
 

1. Must possess and be able to maintain a current Certificate of Qualification as an Electrician in accordance with the regulations enforced in the Province of Ontario. (Ont. Reg. 32, Class 309A (Electrical).
2. Considerable experience in a wide range of electrical systems including maintenance, preventative maintenance, trouble shooting and repair of interior and exterior wiring systems, transformers, switching equipment, relays, motors, lights and other electrical and electronic systems and equipment.
3. Must possess or be in the process of obtaining and be able to maintain a valid Province of Ontario, Class "DZ" Driver’s License and must qualify for the City’s equipment operating permits and requirements. The DZ License must be obtained prior to the commencement of employment.

You must also have:
 

• Extensive knowledge of the theory and practice of electricity and good working knowledge up to 600 volt equipment and circuits, including polyphase circuits.
• Must be familiar with the Occupational Health and Safety Act, building and electrical codes, and all regulations that apply to this work.
• Ability to perform maintenance and repair work relating but not limited to electrical/electronic components of heating, cooling, lighting and ventilation systems.
• Ability to read plans and make sketches.
• Ability to maintain accurate records and to communicate effectively verbally and in writing.
• Ability to troubleshoot and repair complex systems.
• Ability to provide work direction and training to others.
• Must possess good interpersonal skills and the ability to deal effectively with public, staff, and external agencies/service providers.
• Must have computer skills or agree to be trained and be able to apply the needed skills.
• With the appropriate safety precautions, must be able to tolerate heights, dust, noisy and odorous conditions and be able to work in all weather conditions.
• Must be able to work in confined space and have knowledge of applicable regulations.
• Must be able to work from an aerial device (tower and/or lift).
• Must be available to work shift/weekend/overtime.

As a Senior HR Consultant HRIS (Senior SAP SuccessFactors HR Consultant), your role is pivotal within the Workforce BI project team. Leveraging your expertise and deep understanding of SAP SuccessFactors, you will be instrumental in documenting data to support the evaluation of organizational reporting techniques spanning multiple HR systems and processes. Your contributions throughout the project will entail close collaboration with our Technology Services (IT) partners, including business intelligence developers, data architects, and integrators. Working alongside teams from various domains, you will play a key role in defining business requirements and identifying optimal approaches to meet both current and future HR analytics needs of the organization. As a member of the HR business team, your involvement will extend to feedback sessions, validation, and testing to ensure that solutions effectively address our evolving service and tool requirements.

To thrive in this role, you must possess strong technical skills and a deep understanding of HR analytics. Configuration experience in SAP SuccessFactors modules such as Employee Central, Recruitment, Onboarding, and People Analytics is a must. Your proficiency extends to data analysis, reporting tools, database management, and the utilization of BI tools such as SAP BusinessObjects. Understanding HR processes and policies is crucial for effectively translating business requirements into technical solutions. Successful collaboration with cross-functional teams, clear communication, problem-solving abilities, and adept project management skills are all crucial elements for attaining success.

Major Responsibilities:

• Create data mapping diagrams to represent the flow and transformation of data across different systems and processes within the HRIS environment.
• Produce technical specifications documentation describing the configuration details and functionalities of HRIS systems.
• Offer specialized support for various SAP Platform products such as SuccessFactors, SAP HCM System (On-Premise), and SAP Business Objects, and provide support in quality assurance activities, troubleshooting, and analysis. 
• Engage in consultation services with partners to collect and document business requirements.
• Provide recommendations for the improvement of business processes and procedures.
• Utilize analytical and problem-solving skills to investigate operational system issues and provide technical and data insights.
• Collaborate with project team members, contribute to defining HR analytics goals, participate in testing activities, and offer recommendations aligned with project objectives.
• Facilitate knowledge transfer to team members and clients as needed.

Key Qualifications:

1. Experience in leveraging data structures and relationships within SuccessFactors, utilizing the ODATA API Dictionary for integration purposes through API endpoints.
2. Experience in SAP SuccessFactors configuration using areas such as Manage Data, Configure Object Definitions and Manage Business Configuration.
3. Accreditation as SAP Certified Application Associate in Employee Central, People Analytics, or Recruiting is considered an asset.
4. Experience with the development of technical documentation such as Functional Specifications, Data Mapping/Transformation, Source-to-Target Mapping, Data Flow Diagrams, Entity-Relationship diagrams (ERD) and end-user guides.
5. Experience in conducting complex HR master data analyses and quality assurance activities.
6. Experience conducting comprehensive User Acceptance Testing (UAT) of system functionality.
7. Technical development experience with SAP SuccessFactors People Analytics tools (i.e., Canvas, Story), and Integration Center is considered a strong asset.
8. Project management expertise, adept at consulting with clients, negotiating priorities and timelines, and translating business requirements into technical terms.
9. Experience with the SuccessFactors Role-Based Permissions security model is considered an asset.
10. Experience in the configuration of SAP HCM System (On-Premise) is considered a strong asset.
11. Knowledge of HR business processes and policies, and previous experience working in HR are considered assets.
12. Bachelor’s degree in computer science, Information Technology, or a related field, or equivalent combination of experience and qualifications.
13. Strong analytical and problem-solving skills with meticulous attention to detail.
14. Excellent communication and interpersonal skills, fostering effective collaboration across teams.

The General Repair Technician II is a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Self-motivated
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds . We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

The Project Coordinator is accountable for the delivery of project sub-components and non-technical projects.

KEY DUTIES & RESPONSIBILITIES 

For the assigned non-technical projects and project sub-components:

·       Supports the delivery of projects through effective coordination and delivery of assigned sub components within overall projects.

·       Assists in the preparation and execution of vendor proposal requests, bid calls, and contract preparation / award.

·       Delivers non-technical projects (i.e. furniture installation, furniture reconfiguration, office space construction, office painting and re-carpeting, etc.).

·       Researches and liaises with vendors to obtain quotes. Provides recommendation on preferred vendor.

·       Develops cost estimates for assigned non-technical projects.

·       Determines and prepares resource requirements.

·       Develops schedules and monitors progress against timelines. 

·       Develops and maintains effective relationships with vendors.  Monitors work progress to ensure completion.

·       Ensures assigned project sub-components and non-technical projects are delivered on-time, within scope, budget and requirements, and complies with all regulatory, environmental, health and safety requirements.

Client Relationship Management

·       Develops and maintains effective relationships with clients. 

·       Accountable for resolving issues, managing client expectations, and ensuring client satisfaction.

·       Escalates issues as needed.

Project Administration

·       May perform project administration duties.

KNOWLEDGE & SKILLS

·       3 to 5 years of project administration work experience or administrative work experience with a Community college diploma or equivalent training.

·       Administrative, coordination and organizational skills – administrative and organizational skills along with related administrative and coordination work experience.

·       Project coordination – project coordination abilities along with proven experience in coordinating the end-to-end delivery of project sub-components.

·       Non-technical project delivery – proven ability to deliver non-technical projects.

·       Proposal and Contracts – Familiar with industry vendor acquisition practices and contract forms and preparation.

·       Cost estimation – proven ability and experience in preparing cost estimates.

·       Project scheduling – proven ability and experience in creating project schedules and determining resource requirements.

·       Vendor coordination – proven ability and experience in coordinating vendor work and ensuring work completion.

·       Communication –effective communication and influencing skills.

·       Computer proficiency – proficient in and experience with MS Office suite of applications along with proven ability to quickly learn new applications. 

Licenses and/or Professional Accreditation

§  Demonstrates an interest in pursuing Project Management Institute Accreditation.

The Bilingual Manager, Health, Safety  (Eng/Fre)  assists in addressing occupational health, safety and environmental issues concerning
BGIS or its clients in order to minimize liability, ensure due diligence, ensures compliance with government legislation and fulfillment of contractual environmental health & safety requirements.

KEY DUTIES & RESPONSIBILITIES

• Works to ensure compliance with all applicable legislation and fulfillment of contractual environmental, health and safety requirements.
• Monitors and enforces adherence to all applicable legislation and internal policies.
• Supports and provides recommendations on HSE matters at all levels of the organization.
• Manages related internal and external safety & environmental systems for the company and its clients.
• Maintains ongoing communication with internal and external clients on all environment, health and safety matters.
• Provides council on environmental, health and safety matters for all Team Members.
• Develops, manages and improves related internal audit program for all contracts including the reporting of results to senior management.
• Develops, manages and improves related corporate training programs.
• Develops, manages and improves related corporate early and safe return to work programs.
• Development and reporting of key safety metrics and related reports.
• Other duties as assigned.

KNOWLEDGE & SKILLS

• Strong knowledge of environmental, health and safety
• Bilingualism is an asset
• Hold a university degree
• 5 to 10 years experience
• Computer proficiency
• Effective interpersonal skills
• Good written and verbal communication skills
• Effective training and presentation skills
• Strong analytical skills
• Ability to understand complex processes
• Project management skills.

Licenses and/or Professional Accreditation

One of these below as an asset:

• Canadian registered safety professional from board of Canadian registered safety
• Registered Occupational Hygienist
• Certified Safety Professional
• Certified Industrial Hygienist
• Certified Health & Safety Consultant from Canadian Society Engineering

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

The Technician II is a mid entry level position, responsible for assisting other technicians, performing maintenance and repair, routine services on non-technical facility components (i.e. walls, floors, etc.). The Technician II is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection.

KEY DUTIES & RESPONSIBILITIES

Troubleshooting

• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair.

Maintenance

• Performs work in accordance to established processes and practices.
• Complies with all internal and external requirements including but not limited to environmental, health and safety, fire protection.
• Performs regular facility technical and non-technical component monitoring and inspection.
• Responds to routine service requests and performs preventative and corrective maintenance.
• Operates facility mechanical, electrical and other systems
• Manages work order life cycle progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements
• Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained.

Client Relations

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.

Administration

• Records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements.
• Receives, tracks, monitors and reports status of maintenance and repair work within service maintenance management database.  Initiates documents to obtain formal approval of work required
• Participates in and assists with facility-related projects.
• Ensures the manner in which work is performed is in compliance with corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements.
• Maintains all assigned tools and arranges for repair and replacement where required
• Submits all expenditures on a timely basis.
• Other duties as assigned

KNOWLEDGE & SKILLS

• High school diploma or equivalent
• Minimum 3 years of facility operations and maintenance work experience
• Knowledge of processes and practices relating to facility operations and maintenance
• Ability to maintain, troubleshoot and repair non-technical facility components
• Ability to provide observations about facility conditions and deficiencies and provide suggestions for enhancement and repair
• Ability to research, learn, and gain greater proficiency in applying on-the-job—fire, life, and building codes and standards
• Possesses a strong environment, health and safety mindset. Ability to perform work in a safe manner
• Strong client-service orientation along with a high sense of urgency
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Basic knowledge and understanding of Building Automation Systems (BAS)
• Ability to read understand and interpret technical drawings and information
• Self-motivated
• Computer literacy
• Demonstrated maintenance and repair skills
• Must be able and willing to work shifts, be available for on-call/stand-by and emergency call outs as they arise
• Must be willing to wear personal protective equipment
• Must meet enhanced security clearance requirements
• Valid drivers’ license

Licenses and/or professional accreditation 

• Demonstrate an interest in obtaining a diploma or a certificate, or be in the process of obtaining one.
• Meet the requirements for a higher security clearance.
• Any one of the following are considered an asset:
  • Building Operator Certification or equivalent through an accredited institution preferred
  • Building Systems Maintenance Certificate (SMC)
  • Systems Maintenance Administrator (SMA)
  • Systems Maintenance Technician (SMT)
  • Facilities Technician Certification
  • Working towards a trade license, an asset
  • Working towards Building Environment Systems (BES) Operation Class 1

Hourly Rate/Salary: $ 28.46 - $ 37.95 
Hours of Work: 35 
Work Location: 950 Burnhamthorpe Rd W 
Department/Division/Section: CMS/Community Services Dept , CMS/Parks, Forestry & Environment , Pks Op Planning & Analysis 
Non-Union/Union: Non Union 

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online. 

All personal information is collected under the authority of the Municipal Act.

CLOSING DATE:  July 30, 2024

AREA OF RESPONSIBILITY:

Reporting to the Manager, Information Governance, the Information Management team implements and administers the corporate records and information management program. The Information Analyst is responsible to identify areas of concern, complete information audits, recommend solutions, provide training and monitor program compliance.  Show others how to perform tasks or duties.

• Participate in corporate level planning, strategies and initiatives and assist with the development, implementation, delivery and maintenance of the City's Records & Information

Management Program.

• Review records for compliance, recommend changes for improvement and initiate solutions.
• Identify and analyze records management needs, recommends and initiates buy in to strategic solutions.
• Oversee and recommend vital records preservation.
• Provide guidance, training and verify and assign work to team members.
• Administer and oversees record storage and disposition.
• Develop and deliver training programs in support of the corporate Records and Information Management program and its system(s).
• Troubleshoot problems with corporate records management software and assist user groups, document programming and software deficiency issues.
• Classify and catalogue information collections. Oversee the receipt of corporate legal agreements.
• Oversee quality control of digitization strategy and images.
• Interact with counterparts in other municipalities for benchmarking purposes. Participate with professional organizations such as AIIM and ARMA via conferences, webcasts, discussion groups etc. to keep abreast of current trends and issues in the records management industry.
• Participate in sub-committees as required.
• Performs additional similar and related duties as assigned.
• Participate in corporate level planning, strategies and initiatives and assist with the development, implementation, delivery and maintenance of the City’s Records & Information Management Program;
• Provide direct support, guidance, and training on records, IM policies, principles & procedures as well as recordkeeping software;
• Assist with the implementation and on-going administration and maintenance of the Corporate recordkeeping systems;
• Perform business analysis of functional requirements to identify information, procedures, and decision flows;
• Develop and deliver/ publish corporate communications including training and awareness campaigns, website content, bulletins, etc.
• Review records and provide statistical reports on records lifecycle, data completeness, accuracy and compliance with process instructions;
• Maintain an accurate inventory pertaining to the capture, storage, retention, retrieval, and destruction of City records;
• Maintain archival relationship with Peel Art Gallery, Museum and Archives, and oversee preservation and access for corporate archival records that have reached disposition;
• Supervise quality assurance of electronic imaging to ensure compliance with Canadian and International document imaging standards;
• Test new technology solutions;
• Assist in the municipal election as needed by the Clerk’s Office; and
• Other duties as assigned.

SELECTION CRITERIA:

• High School (Grade 12) graduation plus an additional program of three to four years, or equivalent in Records Management, Library Sciences or Public Administration.
• Over two (2) year, up to and including four (4) years of experience in file classification, retention scheduling, archival/ record centre operations, and electronic records management, preferably in a municipal government or other government organization.
• Knowledge of legislation applicable to records management and the Municipal Freedom of Information and Protection of Privacy Act, records management and imaging standards and processes.
• Working knowledge of Microsoft Office and electronic document management systems, preferably SharePoint.
• Professional development through ARMA International or the Association for Information and Image Management (AIIM) is an asset
• Exceptional written, verbal and interpersonal communication skills, including report writing and presentation skills
• Superior analytical and problem-solving skills, including the ability to recognize symptoms, diagnose causes and identify alternative solutions.

**Various tests and/or exams may be administered as part of the selection criteria.

Interview:  Our recruitment process may be completed with video conference technology.