What You’ll Be Doing

You will be joining CIBC’s Contact Center Technology group. As a Consultant, Application Development (.Net), you'll be at the heart of CIBC’s digital transformation, building easy, flexible, and personalized banking solutions to enhance client experience and change the way that people bank. You will determine methods and approaches to projects, transforming business requirements specifications into programming instructions, designing, coding and testing programs . Within a team of developers, you’ll broaden your technical skills and help build the bank of the future.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Programming Skills - Develop, code and test web applications for straightforward assignments. Review, analyze, and modify programming systems, including encoding, testing, and debugging.

• Systems Implementation - Conduct the technical design, development, and integration of cross functional, multi-platform application systems.

• Planning and Coordination - Effectively interact with stakeholders, end users, business analysts, and technical resources to gather requirements, prepare design specifications, and provide technical support for applications.

• Application Development - You will code and configure solutions using multiple tools and technologies while meeting code quality targets for data programs, devOps, data transformations and other data engineering development tasks.

• Troubleshooting and Technical Skills – Work closely with key business and technology partners to ensure that business and client impact issues are well understood and addressed. Ensure adherence to all regulatory and information security standards and policies are maintained in all aspects of the application management. Provide technical guidance concerning business implications of application development projects.

Who You Are

• You can demonstrate 5+ years’ experience and knowledge in designing, developing, implementing, documenting, and supporting applications with expertise in most of the following: .NET 6 or later (C#), REST API, Web Services, Microservices, User controls. It’s an asset if you have previous experience supporting a Finance Technology client group, contact center technology; previous experience working within Agile teams. You have work experience in Agile, Iterative and Software Delivery Life Cycle (SDLC).

• You embrace and champion change. You'll continuously evolve your thinking and the way you work to deliver your best.

• Your influence makes an impact. You know that relationships and networks are essential to success.  You inspire outcomes by making yourself heard.

• You are a strong communicator. You have excellent verbal & written communication skills, demonstrating the ability to articulate yourself clearly to technology partners. 

• You’re digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.

• You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to create a shared vision.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 17th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Development, Applications Programming, Emerging Technologies, IT Strategic Planning, Mentoring Staff, Project Management Technology, Work Collaboratively

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance. 

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time. 

How you'll succeed

• Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
• Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.
• Leveraging technology - Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications, helping them to better manage their banking needs.

Who you are

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
• You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
• You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential.

• We work to recognize you in meaningful, personalized ways including a competitive compensation, a banking benefit*, wellbeing support and additional offers such as employee and family assistance programs and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

*Subject to program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Expected End Date

2025-06-20

Job Location

Toronto-1580-1582TheQueenswayE

Employment Type

Regular

Weekly Hours

15

Skills

Accountability, Client Service, Communication, Continued Learning, Customer Engagement, Customer Experience (CX), Customer Service, Interpersonal Communication, Problem Solving, Teamwork

Group Summary:

• Responsible for supporting, providing direction and/or auditing Human Resources activities in assigned areas of responsibility which may include recruitment and hiring, orientation/onboarding, training, timecard administration, attendance, disability management, maintenance of personnel files, exit interviews.
• Support the effective data management and system administration requirements for Workday systems.
• Develop and ensure all company policies and procedures comply with applicable government legislation and the Magna’s Employee’s Charter. 
• Develop, maintain and continuously improve the effectiveness of Human Resources programs, policies and procedures, including Employee Relations, Staffing/Retention/Motivation, Employee Orientation, Training & Development, Communications, Compensation, Payroll & Employee Benefits, Organizational Development, Organizational Change, and Succession Planning.
• Support the Open Door Process (e.g., Employee Advocation, Fairness Committee, Hotline Investigations.)
• Assist with the development and continual updating of company policies and interpretation, including employee handbook.
• Ensure all aspects of the Employee Charter are followed throughout the division.
• Remain current with all relevant legislative changes as well as current legal interpretations.
• Provide support for the continuous improvement initiatives within Techform.
• Take on special projects as assigned by management.
• Other duties as may be assigned.

Qualifications

• Completion of Post-Secondary Degree/Diploma in a related field of study.
• Experience in industrial manufacturing environment is strongly preferred.
• Technology savvy – high level of comfort, interest and curiosity toward technology and web-based applications.
• Proficient in Microsoft Office Programs (Teams, Outlook, Word, Excel, Powerpoint).
• Experience in computer and HRIS systems, including Workday, Dayforce, PowerBI and/or ADP is strongly preferred.
• Ability to handle confidential and sensitive matters with objectivity and discretion, high personal standard of integrity.
• Strong Customer-service focus.
• Strong initiative, sense of ownership and responsibility toward work.
• Well-developed written and verbal communication skills. Confidence and flexibility to communicate concisely at all levels of the organization.
• Ability to work under minimal supervision and exercise judgement.

Site Benefits

• A great work experience with a diverse and dedicated workforce
• A strong focus on safety and health and wellness (fitness membership discounts)
• Five and a half (5.5.) paid personal days
• Competitive extended health benefits
• Group RRSP matching program
• Profit Sharing Plan
• Team appreciation lunches and events
• Education Reimbursement Program
• Continuous Improvement and Development Culture

Worker Type:

Regular / Permanent

Magna Mechatronics, Mirrors & Lighting

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

In this role, you'll join a team to provide 24/7 support of our Google Cloud Platform (GCP) environment, focusing on operational support and optimizing its health and performance. Your expertise in Kubernetes Engine (GKE) will be crucial, as you'll oversee the management and security of our containerized applications. This includes ensuring efficient resource allocation and adherence to best practices for container deployments. Additionally, you'll be responsible for monitoring the performance and availability of GCP at a platform level, proactively identifying and resolving any potential issues.

24/7 On-call support for GCP Public Cloud Operations.

Responsible for DEV to PROD GCP Cloud PaaS/IaaS support and processes. This is to ensure quality, performance, and availability of Public Cloud services (GCP).

The successful candidate must have demonstrated ability to learn new technologies and processes, resolve incidents, and solving problems by collaborating with others.

The candidate will be responsible for providing operational support for platforms and infrastructure hosted on TD's GCP Public Cloud.  The role requires familiarity with ITIL processes (change, incident, and problem management) and availability for off-hours escalated support. 

Provide planning, communication, and reporting of day-to-day ticket metrics and longer-term tactical objectives.

Level 2 support of TD business line GCP Cloud infrastructure including PaaS/IaaS/Containers across all production and test environments.

Manage non-standard/complex P1, P2 (major incidents), and P3 and P4 incidents and service requests.

Ensure customer service satisfaction and enable continuous improvements.

Oversee higher complexity operational and preventive maintenance tasks.

Manage complex remedial and unscheduled urgent changes.

Able to be accessible via a mobile device to support on-call escalations.

Drive root cause analysis on repeatable incidents to help prevent issues in the future.

Creation of support documentation and scripts.

Oversee vendor’s service delivery and escalation.

Provide operational consultancy for future-state technologies.

Prioritize activities to align with compliance, regulatory requirements, and business objectives.

Keep informed of technology solutions initiatives and IT direction to provide strong support to the businesses.

Mandatory technical skills include:

Current or prior experience supporting GKE (Google Kubernetes Engine) - MUST HAVE

Current or prior experience supporting GCP (Google Cloud Platform) - MUST HAVE

• Strong to expert knowledge of supporting GCP including GKE workloads
• Familiar with supporting GCP services such as BigQuery, Cloud SQL (SQL/PostgreSQL), REDIS, Cassandra, BigTable, Cloud Filestore, Persistent Storage, Apigee, Kafka, Dataflow, GCS.
• Experience and knowledge supporting an Azure Public Cloud environment (while not necessary) would be valuable.
• Thorough problem determination skills to troubleshoot and resolve business application issues.
• Knowledge with OS technologies (Windows, RedHat Linux).
• Familiar with CI/CD tools such as Github, Jenkins, etc.
• DevOps and Agile understanding.
• Working knowledge of Local Area Networks (LAN) and Wide Area Networks (WAN).
• Comfortable with working in a rapidly changing, technically complex environment.
• Knowledge of scripting languages and tools such as Python, JavaScript, Powershell, Bash.
• Comfortable with the Agile methodology.
• The successful applicant must have a solid understanding of incident, change, and problem management methodologies as well as solid experience in a large, high-performance production environment.
• Undergraduate degree or Technical Certificate
• Graduate degree, preferred
• 7+ years relevant experience

As an Administrative Associate you will be responsible for contributing to the overall success of one or more Wealth Advisors by ensuring a high level of client service achieved by effective administration and day-to-day trading of their business. 
  

IS THIS ROLE RIGHT FOR YOU

In the role you will:
 

• Ensure effective client administration by managing all administrative processes and escalations requiring investigation
• Consistently demonstrate high levels of client service by:
  • supporting the advisor in regular reviews of portfolios including entering client trades as directed by the client or Advisor and identifying client needs
  • responding to client inquiries, resolving issues and effecting client transactions in a timely and responsive manner
• Provide marketing assistance by coordinating materials, events, and seminars to increase/identify opportunities to grow assets and/or revenue
• Support the growth of the business by managing tracking reports for Wealth Advisors to review targets, recommendations, and financial plans/concepts  
• Build effective working relationships across various departmental and business line contacts by actively collaborating and sharing knowledge and experience

DO YOU HAVE THE SKILLS
We would love to work with you if you have:
 

• Experience in the securities industry
• Already duly registered as an Investment Representative (IR) with CIRO
• Excellent verbal and written communication
• Strong organizational skills 
• Ability to take initiative, work independently and meet deadlines
• Meticulous attention to detail and excellent time management skills
• Exceptional client service skills

 
WHAT’S IN IT FOR YOU
 

• At ScotiaMcLeod we help employees build their futures – where they can be themselves, and win together. With a commitment to diversity and inclusion and a performance-oriented culture that includes coaching, learning, and development – there are endless possibilities. At ScotiaMcLeod– you can make an impact. You help make the futures of our 25 million customers happen. You can find your future here.
• The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers. 
• An organization committed to making a difference in our communities– for you and our clients.
• An inclusive working environment that encourages creativity, curiosity and celebrates success. 
• Learning and Development – free access to Scotia Academy to upskill and develop your skills
  #LI-Onsite #LI-HA1

Group Summary:

Objective of position: ·

• Ensure Magna’s health, safety and environmental policies are being followed at Toronto City Delivery · 

• Conduct Monthly site inspections and report out findings to team

• Develop site waste management and energy management program · 

• Manage health and safety training program ensuring all staff documentation is up to date

Definition of major tasks/responsibilities:

• Implement site HSE policies inline with Magna global policies · 

• Conduct “toolbox talks” to educate staff on areas of concern · 

• Support healthy living programs from Magna International · 

• Coordinate site participation in health related charities such as; walk for water, ride to conquer cancer…

• Implement EASE audit program to create health and safety audits for site · 

• Track findings and support implementation of projects to reduce health and safety related issues · Report findings on monthly basis during monthly employee meeting

• Develop site waste management program, supporting separation of waste streams and proper treatment · 

• Develop site energy management program, supporting energy tracking, reduction and optimization · 

• Implement waste reduction projects and report out improvements

• Implement energy reduction projects and report out improvements

• Support site enrollment in HSElinx and report waste and energy consumption on a monthly basis

• Review training requirements and adapt/modify as required to ensure all staff receive required training · 

• Monitor training program to ensure all staff training is up to date · 

• Monitor staff drivers abstracts and police reports and ensure they are up to d

Awareness, Unity, Empowerment:

Fixed Term (Fixed Term)

Magna Corporate

• Job ID: 56101
• Job Category: Administrative
• Division & Section: People & Equity, Employee Relations
• Work Location: Metro Hall, 55 John Street, Toronto, M5V3C6.
• Job Type & Duration: Permanent, Full-time Vacancy 
• Salary: $73,495.00 -$96,567.00, TX0002, Wage Grade 5.0.
• Shift Information: Monday to Friday, 35 hours per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 15-May-2025 to 29-May-2025
•  

Are you a detail-oriented and organized individual who excels in a dynamic environment? If so, we invite you to explore this exceptional full-time, permanent opportunity within the People & Equity Division, Employee Relations. We are currently seeking an Administrative Assistant 1. The ideal candidate will be proactive, adaptable, with the ability to shape this new role and bring fresh insight to the office of the Executive Director, Employee Relations.

You will work in a senior-management environment, providing essential administrative support to the Executive Director, Employee Relations. Your executive-level administrative skills will be relied upon to provide top quality support to senior leadership in a fast-paced and complex municipal government setting. Your responsibilities as an Administrative Assistant 1 will focus on creating new processes for managing the Executive Director’s office, Council/Committee agenda management and protocol, as well as the management of correspondence and briefing materials. Your excellent communication skills, combined with your customer service focus, judgement, diplomacy and tact, will ensure you are a valued member of the team that is responsible for the provision of centralized administrative support to the operations of the Employee Relations section with the People & Equity Division. 

By joining our team, you will work in the culture that emphasizes continuous learning and collaboration and champions equity, diversity, and respectful workplaces.

This is a hybrid role with flexible in-office days, requiring, on average, a minimum of three (3) days per week in-office (subject to change).

 

Major Responsibilities:

• Provides senior level administrative support to the Executive Director. Reviews and directs incoming correspondence, phone calls, and initiates responses/follow-ups.
• Manages and schedules daily appointments and activities; arranges meetings and business travel for the Executive Director, Employee Relations. Maintains calendar of the Executive Director, Employee Relations with accuracy and discretion, including scheduling, rescheduling and prioritizing meetings based on organizational priorities. 
• Coordinates daily administrative operations by organizing workload priorities. Acts as a resource to Employee Relations staff as required. Responds to, and helps resolve issues raised by staff, internal and external stakeholders, and the public. 
• Coordinates the development and implementation of secretarial and administrative standards and procedures within Employee Relations. May direct and train Employee Relations staff on such processes and procedures. 
• Create new administrative processes for the effective operation of the Executive Director’s office.
• Handles, prioritizes and/or redirects inquires and/or provides information and guidance to staff, clients, agencies, union representatives and other levels of government.
• Ensures and checks the efficient and correct preparation and processing of documents in accordance with appropriate policies and legislation. Ensures conformity with regulations, statutes, by-laws, agreements, policies and procedures. Applies and checks layout and formatting guidelines and corrects/resolves outstanding/incorrect items prior to signature. Proofreads own and others material. 
• Performs highly independent, specialized administrative tasks, including preparation, research, investigation, review, reconciliation, control and co-ordination of various documentation and processes.
• Coordinates meetings, special events, schedules, workshops, labour management meetings and staff attendance at conferences. Prepares agendas, takes/transcribes confidential minutes related to labour relations and other matters as required.
• Maintains strict confidentiality at all times. Exercises caution and discretion with labour relations, personnel and other confidential information.
• Prepares and processes documents of a confidential labour relations nature. Assists in the co-ordination of service area labour disruption plans, as required.
• Manages PCard usage, maintains receipts and coordinates submissions to ensure reconciliation of business expenses.
• Coordinates tier one responses to enquiries about Freedom of Information and protection of personal privacy from Members of Council, the Information and Privacy Commission, senior City staff and the public.
• Monitors all key reports required for committees and council and ensures deadlines are met. Annotates and reviews Council agendas and flags items that will impact on Division operations. Identifies issues and initiates responses. Formats Committee reports prior to signature.
• Prepares and processes various presentations, documents/statistical summaries/reports requiring the assessment and analysis of data. Drafts correspondence, composes and types letters and memoranda, and routes or answers correspondence.
• Facilitates onboarding process for new employees including the distribution of hardware, setup of email account and required security and system access.
• Ensures that the tracking and following up of requests is maintained and deadlines are met.
• Coordinates and maintains a complex record/retrieval systems.
• Maintains awareness of other projects and initiatives within People & Equity Division, administrative systems and procedures to provide effective administrative assistance.
• Provides support in handling special projects

Key Qualifications:

1. Considerable experience performing administrative support duties to senior management, handling a broad range of administrative matters and coordination of work in a highly sensitive and confidential capacity.
2. Experience preparing confidential materials and information for management, with proven ability to handle sensitive issues and ability to exercise independent judgment.
3. Considerable experience utilizing a variety of software packages, including advanced proficiency of Microsoft Office Suite (i.e. Word, Excel and Outlook or equivalent) to prepare correspondence, and create charts related to organizing, formatting, editing, and analyzing content.
4. Highly developed customer service and interpersonal skills with the ability to communicate effectively, both orally and in writing, at all organizational levels, including the political level, with members of the public and external agencies.
5. Excellent organizational and time management skills, including attention to detail, proof reading, and ability to set priorities, meet deadlines and deal with conflicting priorities and work demands.
6. Ability to work independently and effectively with minimal supervision, prioritizing work schedule, complete assigned duties within timelines, while being resourceful and adaptable, with a high degree of common sense and initiative.
7. A post-secondary education in a related discipline such as Human Resources or Industrial Relations certificate/diploma, Office Administration certificate/diploma or the equivalent combination of education is considered an asset but not required. 

• Job ID: 40559
• Job Category: Health Services
• Division & Section: Public Health, Harm Reduction, Addiction & Mental Health (HRA&MH)
• Work Location: Yonge & Dundas  (In-person only)
• Job Type & Duration: Full-time, Temporary (12 month) vacancy
• Hourly Rate and Wage Grade: $68.25 - $73.64
• Shift Information: Monday to Friday, 10AM to 6PM, 35 hours per week (7) days
• Affiliation: L79 Full-time
• Number of Positions Open: 1
• Posting Period: 14-May- 2025 to 2- Jun-2025
•  

Reporting to the Manager, Mental Health, this Nurse Practitioner (NP) will be part of the Downtown CORE Team. The NP will be responsible for coordinating primary care services for individuals by and conducting substance use and mental health assessments. In addition, they will be developing, implementing, maintaining, and adjusting comprehensive healthcare plans based on complex needs identified. The NP will be working alongside Public Health Nurses.

For for information on the Downtown CORE Team: www.toronto.ca/coreteam.

Major Responsibilities:

• Delivers primary health care to clients (as identified by Public Health Nurses on the team) in the management of acute medical conditions, therapeutic management, health promotion and disease/injury prevention
• Conducts focused health assessments, including physical, psychosocial, emotional, cultural, and ethnic dimensions of health, using and adapting assessment tools and techniques based on client needs
• Performs physical examinations and identifies and interprets normal and abnormal findings. Orders diagnostic investigations and interprets results using evidence-based clinical reasoning. Orders diagnostic investigations and interprets results using evidence-based clinical reasoning
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness
• Communicates with clients about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioral sciences, when making diagnoses and providing overall therapeutic management
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain clients functional, physiological, and mental stability to achieve stable health
• Promotes safe care by mitigating harm and addressing immediate risks for clients

• Participates with the Manager, Mental Health in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks, to contribute toward program success

• Communicates regularly and works collaboratively with program partners and stakeholders to build and maintain positive working relationships and ensures all program staff work toward goal of community building
• Initiates, analyzes, and utilizes research to identify issues, trends, gaps, best practices, and innovative approaches to service delivery. Analyzes health status, socio-demographic and epidemiological data, and health research for use in strategic planning, operational planning and to make recommendations to the Manager, Mental Health
• Supports the development of policies and procedures that ensure the programs and services implemented in the community meet professional standards (e.g., College of Nurses) and protect the city from potential liability and negative public image (e.g., in relation to the provision of services in both universal and high-risk-focused programs.)
• Ensures Accreditation Canada standards are evident in daily practice
• Ensures health care records are properly maintained in compliance with applicable legislation and divisional expectations
• Ensures compliance with all corporate policies and provincial legislation (e.g., Personal Health Information Protection Act (PHIPA), Freedom of Information and Protection of Privacy Act (FIPPA), Municipal Freedom of Information and Protection of Privacy Act (MFIPPA), Ontario Human Rights Code, Workplace Harassment, Confidentiality, Occupational Health and Safety, Professional Standards of Practice
• Adheres to the standards of practice established by the College of Nurses of Ontario (CNO)

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class of Nurse Practitioner Specialty (in either Primary Care (NP-PHC) or Adult (NP-Adult)) and entitled to practice.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care, or primary care.
3. Experience in the provision of harm reduction, drug treatment/addiction counselling, methadone, social, health, housing, and HIV/AIDS related services.
4. Experience working in an outreach capacity with people who use drugs, people experiencing mental health issues and/or people who are homeless or underhoused.
5. Experience in providing empathetic/relational care for vulnerable clients and those living with substance use, mental health, and housing challenges.
6. Experience within a community mental health program, hospital setting, or the approved equivalent professional development in mental health, counselling, or mental health promotion.
7. Must possess a valid Ontario Driver's License Class "G" with the ability to qualify for a City Equipment Operator's License, and able and willing to drive within the Greater Toronto area.

You must also have:

• Thorough knowledge of HIV/AIDS and Hepatitis prevention and treatment issues.
• Thorough knowledge of harm reduction practice, drug use including safer drug use practices, safer supply, opioid substitution.
• Ability to conduct work in a non-judgmental way, using a harm reduction approach. Excellent assessment skills.
• Knowledge of drug treatment, social, housing, health, HIV/AIDS related programs and services.
• Awareness of issues relating to sex works, addictions, mental health, and homelessness. Thorough knowledge of Hepatitis including transmission, prevention, and treatment options.
• Ability to work as a member of a multidisciplinary team.
• Excellent interpersonal skills and excellent oral and written communication skills.
• Willingness and ability to work flexible hours including evenings and weekends.

06/29/2025

Address:

2454 Yonge Street

Retail Banking Sales & Service

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00