Posting Period: 03-May-2023 to 17-May-2024 

Job Description:

The Administrative Assistant is responsible for day to day operations for the Deputy Chief Technology Officer (DCTO). Technology Services Delivery. A proactive problem solver and point of contact that anticipates DCTO operational assignments to ensure a seamless delivery and liaison between DCTO and stakeholders to support DCTO in performance delivery and alignment and tracking of various administrative work streams.

Major Responsibilities:

• Performs varied specific, measurable, achievable, realistic and timely administrativeduties and clerical functions in connection with the operation of an organizational unit.May provide work direction and training to assigned staff.
• Proactively prepares schedule of weekly and monthly activities to accelerate and improvedelivery of executive commitments.
• Utilizes strong administrative customer service skills, over the phone, in person and withclients.
• Utilizes administrative acumen to understand and action priority and sensitive materialthat requires executive action.
• Exercises caution and discretion with labour relations, personnel and other confidentialinformation. Types correspondence including that of a confidential nature, such asdisciplinary letters.
• Handles scheduling of appointments and ensures that the appropriate information isprovided.
• Conducts background research, investigations and retrieves information on variousissues.
• Screens, reviews and prioritizes incoming mail, processes correspondence, and initiatesresponse.
• Ensures that the tracking and following up of requests is maintained and deadlines aremet.
• Monitors and controls the workflow of the unit, ensuring adherence to relevant policies.
• Liaises with and exchanges information with all levels of staff, elected officials and thepublic.
• Prepares and processes various documents/statistical summaries/reports requiring theassessment and analysis of data. Drafts correspondence, composes and types letters and memoranda and routes or answers correspondence.
• Checks work for accuracy and conformity with regulations, policies and procedures andcorrects/resolves outstanding/incorrect items prior to signature.
• Operates various office equipment and computers utilizing a variety of desktopapplications and corporate systems. Prepares presentation material utilizing detailedlayout and formatting.
• Coordinates and maintains a complex record/retrieval system. Maintains supplies andinventories.
• Responds to enquiries and complaints from senior staff, the public, agencies, and otherlevels of government utilizing in-depth knowledge of procedures, regulations, criteria, etc.and records detailed messages.
• Assists with budget administration for the unit. Administers petty cash.
• Coordinates meetings, events and schedules. Takes/transcribed minutes as required.
• Maintains continuous awareness of municipal matters, departmental administrativesystems and procedures, organization structures in the division, and major activities inorder to provide effective administrative assistance.
• Prepares and organizes Council materials (including confidential and employment/labourrelation matters),

Key Qualifications:

1. Considerable experience in the performance of operational and administrative support dutiesto senior management, handling a broad range of administrative matters, office practices andprocedures.
2. Considerable experience planning, scheduling, and organizing appointments, meetings,interviews, conferences, and events, and taking minutes and action items at meetings, withfollow-up activities.
3. Considerable experience using a variety of software packages including advanced knowledgeof Microsoft Office Suite, i.e. Word, PowerPoint, Excel, and Outlook, and Visio.
4. Considerable experience in the preparation and drafting of standard correspondence andreports, editing the layout and formatting of complex reports, correspondence, charts, tablesand statements to Council and Committee.
5. Ability to conduct research in technology trends and new developments.
6. Highly developed customer service and interpersonal skills with the ability to communicateeffectively at all organizational levels, including the political level, the members of the publicand external contact.
7. Knowledge of vendor and contract administration including familiarity working with contractorsis considered an asset
8. Demonstrated knowledge of, and the ability to handle, municipal operations, policies andprocedures, and current political issues that may include but is not limited to councilproceedings, corporate protocols, established Committees functions; both internal and specialinterest groups and current political issues.
9. Excellent organizational and time management skills, including attention to detail, and ability toset priorities, meet deadlines and deal with conflicting priorities and work demands.
10. Excellent interpersonal, analytical and problem-solving skills to deal effectively with all levelsof staff and the public and handle sensitive issues.
11. Familiarity with Technology Services procurement policies and processes is an asset.
12. Demonstrable multi-tasking skills to handle the workload of a senior executive.
13. Demonstrated ability to exercise independent judgement and discretion in dealing withconfidential operational matters and management staff in the absence of the Deputy ChiefTechnology Officer/Director.
14. Ability to work beyond normal business hours and weekends, when necessary.

• Number of Positions Open: 3

• Mentors dental students from universities and colleges
• Ensures that the clinic is properly equipped and maintained, and meets safety requirements for staff and patients
• Ensures medical emergency kits and oxygen are available and in a state of readiness, and that staff is prepared to implement lifesaving procedures as necessary (i.e. administer emergency medication, provide oxygen, perform CPR)
• Ensures proper x-ray quality assurance and safety and the proper disposal of biohazardous waste
• Provides liaison between the Public Health Dental Unit, school staff (principals and teachers) and parents of patients regarding policies and goals of treatment (i.e. letters from both the department and individual schools.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Graduate Degree in Dentistry from a recognized university and have, or be eligible for a license from the Royal College of Dental Surgeons of Ontario.
2. Considerable experience working as a Dentist in a dental office.
3. Experience in the field of removable prosthetics and paediatric and geriatric dentistry.
4. Strong interpersonal and communication skills and the ability to work cooperatively with staff and clients, including children and parents in a community clinic.
5. Excellent customer service skills and commitment to the Toronto Public Service. 
6. Post-graduate training or experience working in a Public Health environment would be an asset.
7. Fluency in one or more of the following languages is an asset: Chinese, Tamil, Hindi, Urdu, Korean, Russian or Spanish (please indicate language skills on resume).
8. Familiarity with Public Health dental programs.
9. Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
10. Familiarity with government legislation in the area of Occupational Health and Safety.
11. Willingness to travel to other clinics.
12. Ability to work evenings and weekends.
13. A valid Ontario Class "G" Driver's License is an asset.

As a Client Services Coordinator you’ll work with our clients to successfully implement upgrades, customizations, and add-ons to our software products, supporting them through configuration, training, and rollout so they can make the most of their new tools.

You will own the delivery of paid client work from beginning to end, coordinating all activities and aiming at efficient delivery and a great customer experience. Working closely with clients and internal cross-functional teams, this role is responsible for ensuring open communication, timely delivery of the right work, and empowering the customer to make the most of our software.

On the Implementations Team, we collaborate with our customers to build lasting relationships and implement continuous improvements to their online presence and services. We guide our clients through implementations with the goal of understanding their needs and goals, and providing solutions to address them. We are committed to providing exceptional customer service, and work diligently to exceed our clients’ expectations. The Client Services Coordinator plays an important role in all of these objectives.

You will be your clients’ first point of contact during delivery. You’ll be an expert on internal processes relating to product rollout, what is important to your customers, and how our products can be used to meet their needs and help them achieve their goals. You will provide status updates, follow-up with internal and external stakeholders on upcoming or past-due tasks, and ensure that the delivery complies our ISO certified delivery process.

About you:

Your extraordinary attention to detail is how you make your mark. Communication, organization, and juggling priorities comes easily to you, and you thrive in a fast-paced environment. You enjoy working independently and being the owner of your own schedule. You’re a supportive and collaborative team member. You love to solve problems and learn new skills. 

What you’ll do:

• Lead clients through the onboarding process of our software products, aiming to meet standard timelines for key milestones so that we can recognize the revenue to hit our internal financial targets
• Support clients in making the best possible use of our software and services in their business, and help them see the value of our tools
• Prepare for and lead client meetings, take notes, and follow up on all action items
• Respond to emails and client inquiries in a timely manner
• Ensure all delivery work is completed in alignment with our ISO standards
• Follow up with clients and internal teams to ensure tasks are being completed on schedule, and to the required specifications
• Anticipate next steps in the delivery, and identify potential risks or challenges as tasks are completed or due dates missed
• Motivate clients and internal teams to achieve due dates and project goals
• Maintain complete ownership of your client’s service requests throughout their lifecycles 
• Be the voice of the client within our organization, to ensure we all understand what our clients’ needs are, what they expect from us and our products, how they feel about us and our products, etc. / Act as an internal champion of the goals, business needs, and pain points of our client base
• Troubleshoot to identify solutions or workarounds when needed to deliver on requirements or meet a client’s needs
• Coordinate with internal teams to identify answers to client inquiries
• Obtain final approval from clients on completed work and issue invoices from our financial system 
• Provide suggestions on new processes or process improvements and assist in execution
• Create and maintain internal documentation surrounding team processes and workflows

Your skills, experience and qualifications:

• College diploma or 2 years’ relevant work experience
• At least 1 year of customer service experience in any environment
• Personable, friendly, and approachable
• Tech savvy / power user: highly comfortable in the digital landscape and confident to learn-by-doing with new software
• Creative problem-solver, with a demonstrated ability to be resourceful in finding solutions and workarounds especially in a software context
• Personable and a strong communicator
• Proficiency with Microsoft Office applications (Word, Outlook, Excel, PowerPoint) in a work or business context
• Strong organizational and time management skills
• Strong prioritization skills and adaptability to shifting priorities
• Commitment to process improvement, effective problem solving and ability to think creatively

We won’t complain if you also have:

• Experience working with municipal and other public sector organizations in North America
• Experience working in a Software as a Service (SaaS) environment
• Proficiency in either Spanish or French languages
• Knowledge of website and web application trends such as responsive design, structured data, SEO, analytics, accessibility, security etc
• Familiarity with the software development lifecycle and SaaS business operations
• Experience working with Jira, Confluence, HubSpot, or other digital task tracking tools

SUMMARY

The Administrative Assistant III reports to a Manager and provides coordination and support in the areas of the regional updating and tracking, handling and coordinating shipments, placing orders for equipment, uniforms and supplies, purchase requisitions and in some cases supports other Administrative Assistants.

KEY DUTIES & RESPONSIBILITIES

· Carry out the day-to-day execution of administrative duties to ensure BGIS ITS operations are provided with support on National level

· Daily monitoring of administrative email box and process all requests in timely manner

· Coordinate corporate initiatives throughout their region

· Support Regional Operations Managers in the onboarding and offboarding of employees

· Coordinate with other support departments within BGIS

· Continuous updating of administrative documentation and trackers based on requests and provided reports

· Coordinate regional shipments of supplies to employees efficiently and timely

· Assist in ordering uniforms and providing proper PPE to employees

· Assist with Trade and HSE certification management through tracking system

· Update Team Members’ information when required and inform all departments where necessary

· Process Purchase Requisitions in various systems

· Assist in Purchase Card management

· Assist in documentation translation when required

· Other related general administrative duties as required

· Other duties as assigned

KNOWLEDGE & SKILLS REQUIRED

· Requires three (3) to five (5) years of administrative experience

· High school education completed

· Excellent computer skills, proficient with MS Office

· Ability to work independently with little or no supervision

· Excellent interpersonal skills

· Problem solving skills

· Effective leadership skills when working in a group

· Strong time management skills and organizational skills

· Strong professional written and verbal communication skills

· Strong customer focus

· Strong care for accuracy and attention to details

Licenses and/or Professional Accreditation

· None required

At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

Responsibilities

Qualifications

Closing Date: 05/05/2024

Hourly Rate/Salary: $ 58,942 - $ 78,592 
Hours of Work: 35 
Work Location: Semenyk Court 
Department/Division/Section: T&W/Transportation&Works Dept , T&W/Mississauga Transit , Mississauga Transit 

Application Close: 28/06/2024

NOTE: Applications / resumes received will be used to staff current and on-going requirements until December 31, 2024.

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
• Meet eligibility requirements for appointment as a Special Constable, which are:
  • Canadian Citizen or permanent resident of Canada
  • Lawfully eligible to work in Canada
  • At least 18 years of age
  • Not been convicted of a criminal offence or been convicted of an offence for which a pardon has been granted.
  • Proof of valid Standard First Aid Certificate and valid CPR-Level C
  • Must learn, meet and maintain Transit Special Constable Services standard in the use of oleoresin capsicum (OC) spray, baton and the use of force continuum
  • Ontario Association of Chiefs of Police Certificate of Results for the Constable Selection System
  • Candidates will be required to undergo physical fitness testing with the Transit Special Constable Recruiters. Candidates will be required to successfully complete the Ontario Police Fitness PIN test.
  • Candidates will also be required to undergo other investigations/checks to include:
    • Fingerprinting
    • Driver's licence history
    • Credit check
    • Background reference check
    • Written MMPI
    • Interview with Psychologist
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Application Close: 15/05/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Immunization Policy: OPH has an immunization policy requiring all employees to report their COVID-19 and Influenza vaccination status annually
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Work Hours: 40.00/hours per week (Shift Work)

Affiliation: ATU 279

Salary Information: Training rate is 50% of full-time Bus Operator wage rate ($17.178/hr) (2024 Rates of Pay)

Note: Rates of pay after successful completion of training are as follows:

• 1st - 8th month - 85% of Bus Operator rate ($29.203/hr)
• 9th - 16th month - 90% of Bus Operator rate ($30.920/hr)
• 17th - 24th month - 95% of Bus Operator rate ($32.638/hr)
• After 24 months - Full Bus Operator rate ($34.356/hr) (2024 Rates of Pay)

Location: Transit Service, 1500 St.Laurent 

City: Ottawa, ON 

Job Category: Bus Operator

Application Close: 30/06/2024

WHAT YOU NEED TO KNOW

• Language Requirement:Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.   
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with 0 demerit points accumulated  
• Must be able to work shifts, weekends and statutory holidays at a variety of locations.; Additional vacancies may occur during the competition process  

• Must be able to pass the Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire.

• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

Application Close: 15/05/2024

WHAT YOU NEED TO KNOW

• Language Requirement: English oral, reading, writing       
• Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
• You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

We are searching for a Registered Practical Nurse to join our Parkland Ajax team based in Ajax, Ontario.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $27.60 + 8% all-inclusive wage
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Performs initial and ongoing assessment of the residents’ needs and develops, revises and implements the resident care profiles
• Orders, administer, and stores medications and treatments in compliance with the policies of the facility, pharmacy and standards of the College of Nurses
• Adopts the legislation of the RHRA and enforces compliance mandates under the direction of the Director of care
• Ability to manage the department in the absence of the Supervisor or Manager in areas such as staffing, equipment breakdown, supply ordering and receiving
• Directs, assigns and evaluates the work of personal support attendants
• Assists in the orientation of the resident, family and nursing staff;
• Documents and investigates resident/staff incidents and complaints and follows up with the Supervisor or Manager promptly
• Adheres to the Employee Standards and ORCA Code of Ethics and promotes safety culture by continuously working safely including but not limited to identifying and reporting hazards, following safe work practices and procedures, wearing personal protective equipment, supporting others to work safely and completing safety education

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A Diploma in Practical Nursing and are currently registered as a Registered Practical Nurse with the College of Nurses of Ontario
• Passion for working with seniors and have experience working with the elderly in a seniors’ living or long-term care environment
• Comprehensive knowledge of nursing and health care practices, excellent communication, and interpersonal skills
• Availability to work a schedule of flexible hours and all shifts inclusive of days, evenings, nights, weekends, and holidays
• Ability to provide a current CPR & Emergency First Aid Certification and can provide a Clear Criminal Record Check with Vulnerable Sector Screening