All jobs within 200 km around Trois-Rivières

The main function of the warehouse worker will be to process product orders, empty or manually fill the trailers while meeting the safety, precision and productivity standards of FedEx Supply Chain and our client.

• Handle and pick products (with Vocollect or WMS (SOGE) system) received, dispatch or palletize products according to operational needs;
  
• Sort and palletize orders and products;
  
• Print, scan and apply labels using RF scanner;
  
• Enter data into the inventory management system as needed using an RF scanner;
  
• Safely operate the handling equipment (electric pallet truck or counterbalance forklift, clamp cart, control selector cart or mobile manual pallet truck);
  
• Comply with security procedures at all times;
• Perform all other tasks and responsibilities assigned by management.
  

Education/Experience

• DES or recognized equivalence;
  
• Less than one year of experience;
  
• Ability to work in a team;
  
• Ability to safely drive a forklift (manual or electric pallet truck or counterbalance forklift or grab cart);
  
• Care for quality, precision and safety;
  
• Basic computer skills an asset;
  
• Ability to respect procedures and deadlines;
  
• Ability to work upright for an extended period and handle pallets;
• Ability to regularly lift loads from 20 lbs (9 kg) to 50 lbs (23 kg) and occasionally loads that can range from 51 lbs (23 kg) to 99 lbs (45 kg) for two;
  

Physical/Cognitive Requirements

• Ability to follow policies and procedures.

• Ability to read, write and interpret information.

• Ability to add, subtract, multiply and divide.

• Ability to sit/walk/stand for up to 10 hours per day. 

• Ability to intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

• Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.

• Ability to lift/carry items less than 25 pounds.

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

• Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
• Processing day to day transactions
• Nurturing rich, long-standing relationships
• Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
• Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

• Build strong customer relationships and deliver excellent customer service
• Uncover and solve customers’ needs
• Explain complicated concepts simply
• Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
• Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

• Have proven customer service skills through work or community involvement
• Are willing to assist in a professional, friendly and efficient manner
• Are available to work a flexible schedule
• Are comfortable in simple sales situations
• Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

• The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your career growth and enhance your skills
• An organization committed to making a difference in our communities – for you and our customers
• You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
• A competitive compensation and benefits package

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.