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HR Services Analyst Full-time Job

Cenovus Energy

Human Resources   Calgary
Job Details

Reporting to the Senior HR Advisor, HR Services, the HR Services Analyst is responsible to provide exceptional customer service to employees and leaders within a shared services environment. Specific accountabilities include managing all one-time resolution inquiries received via phone, e-mail, live chat and ServiceNow including triaging and/or escalating requests when appropriate. This position will also support ad hoc projects within the HR Advisory team.

 

Our ideal candidate will be able to deal with sensitive information in a confidential and professional manner. This individual will be highly adaptable, skilled at managing multiple priorities, and will possess strong organizational, customer service, and analytical skills to meet deadlines. This opportunity will appeal to those individuals who enjoy working in a fast-paced, collaborative and dynamic work environment.

 

What you’ll do:

  • Provide excellent customer service support by responding to employee and leader inquiries via phone, e-mail, live chat and ServiceNow

  • Assign and oversee team cases and ensure SLA’s and KPI targets and maintained

  • Contribute to the HR portal and knowledge management strategy through the effective use of Service Now ticket documentation, tracking, and resolution

  • Support the development and maintenance of internal and external facing HR knowledge articles within ServiceNow

  • Maintain knowledge of organizational and departmental policies and procedures to answer general employee and leader inquiries while adhering to Cenovus’s values and practices

  • Assist with the creation of materials related to HR procedures and policies (e.g. process documentation, letter templates, FAQs, quick-reference cards etc.)

  • Build and maintain positive relationships within the team and across HR

 

Who you are:

 

Our ideal candidate will have the following minimum requirements:

  • Legally authorized to work in Canada

  • Post-secondary Degree/Diploma combined with minimum 2 years of HR experience

  • Proven customer service skills and required, including appropriate telephone and email etiquette

  • Experience working in an HR shared services operating model is preferred

  • Experience working in ServiceNow is preferred

  • Superior organization skills, along with the ability to effectively manage multiple priorities and maintain attention to detail

 

We acknowledge the value of transferrable skills and may consider equivalent combinations of experience and education should you not meet a specific requirement.

 

Note: The application deadline for this position is 11:59 PM MT January 3, 2025.

 

HR Services Analyst

Cenovus Energy
Calgary - 48.93km
  Human Resources Full-time
Reporting to the Senior HR Advisor, HR Services, the HR Services Analyst is responsible to provide exceptional customer service to employees and leaders within a shared services en...
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Dec 27th, 2024 at 12:37

General construction supervisor Full-time Job

Right Choice Construction Ltd.

Construction Jobs   Calgary
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Estimate costs and materials
  • Prepare production and other reports
  • Recruit and hire workers and carry out related staffing actions
  • Co-ordinate and schedule activities
  • Ensure health and safety regulations are followed
  • Establish methods to meet work schedules
  • Read blueprints and drawings
  • Requisition materials and supplies
  • Supervise workers and projects
  • Train or arrange for training

 

How to apply

By email

 

[email protected]

General construction supervisor

Right Choice Construction Ltd.
Calgary - 48.93km
  Construction Jobs Full-time
  29.50
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
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Dec 26th, 2024 at 14:18

Cashier Full-time Job

Petro Canada/ A&W

Sales & Retail   Calgary
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Operate cash register
  • Process money, cheques and credit/debit card payments
  • Scan items
  • Tabulate total payment for goods or services required
  • Receive payment for goods or services
  • Calculate daily/shift payments received and reconcile with total sales
  • Greet customers
  • Wrap or place merchandise in bags
  • Participate in promotional activities

 

How to apply

By email

 

[email protected]

Cashier

Petro Canada/ A&W
Calgary - 48.93km
  Sales & Retail Full-time
  15  -  16
Overview Languages English Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work re...
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Dec 26th, 2024 at 14:13

Cashier Full-time Job

Wholesale Club Plc.

Sales & Retail   Red Deer
Job Details

Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience. 

 

What you’ll do 

  • Provide great customer service
  • Scan products and process customer transactions accurately
  • Support in the delivery of company-directed promotions and programs
  • Handle cash and credit card transactions 
  • Keep the register area neat and stocked with essential supplies
  • Assist customers with general inquiries
  • Maintain a positive environment in the store

Who you are 

  • A team player with good communication skills
  • Adaptable in a fast-paced work environment
  • Resourceful and courteous when resolving inquiries
  • Motivated to learn new things and delivering great customer service

 

Experience you bring

  • Good news! No previous experience is required. We provide you with training to set you up for success!

 

What you bring 

  • Flexibility to work a variety of hours which may include days, evenings, and weekends
  • Able to move 25lbs and remain in a stationary or standing position for entire shifts

 

15-6350 67th St, Red Deer, AB

Cashier

Wholesale Club Plc.
Red Deer - 138.57km
  Sales & Retail Full-time
Our Cashiers connect with customers through delightful conversations and efficient transactions to create a memorable in-store shopping experience.    What you’ll do  Provide great...
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Dec 25th, 2024 at 16:07

Driver Merchandiser Full-time Job

Coca-Cola Canada Bottling Limited.

Transportation & Logistics   Calgary
Job Details

Our Daily Mission is to create a better future and deliver optimism to our customers, consumers, and communities. At Coke Canada, we welcome and celebrate our differences, together we are creating an inclusive environment where we all see, hear and feel like we belong.

Coke Canada Bottling Bulk Drivers are responsible for the delivery of pre-ordered products to assigned accounts.

 

Wage: $34.01/hour 

Schedule: As required - Business operates: Monday - Sunday

Shifts: Afternoon Shift 1:00 PM to 9:00 PM from Monday-Friday or evenings 4:00 PM to 2:00 AM Monday-Thursday

Unionized: Yes

Benefits: Yes

Responsibilities

  • Deliver pre-ordered products to customers on assigned route using a Coke Canada Bottling fleet truck.
  • Check accuracy and stability of truck load.
  • Maintain professional relationships with co-workers and customers.
  • Offload products and bring into the customer’s location.
  • Merchandise product into customer location as needed.
  • Collect company property.
  • Follow all Coke Canada Bottling and Store policies regarding backroom, display floor, replenishment, equipment, and safety.
  • Maintain professional relationships with co-workers and customers.

Qualifications

  • Commercial License with Air (Class 1 or AZ) with no major violations over the last three (3) years.
  • One (1) plus year of commercial driving experience.
  • One to three years of general work experience.
  • Local delivery experience preferred.
  • Ability to repetitively lift, carry and position product (weight up to 50lbs or 22kgs) above shoulder height without assistance.
  • Ability to push and pull manual and powered equipment (i.e. pallet jack, hand-truck etc.) containing product loads for a minimum of 100 yards without assistance.

Driver Merchandiser

Coca-Cola Canada Bottling Limited.
Calgary - 48.93km
  Transportation & Logistics Full-time
  34.01
Our Daily Mission is to create a better future and deliver optimism to our customers, consumers, and communities. At Coke Canada, we welcome and celebrate our differences, together...
Learn More
Dec 25th, 2024 at 15:55

Office administrative assistant Full-time Job

SUNBLINDS YYC INC.

Administrative Jobs   Calgary
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

7 months to less than 1 year

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Determine and establish office procedures and routines
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Compile data, statistics and other information
  • Order office supplies and maintain inventory
  • Set up and maintain manual and computerized information filing systems

Experience and specialization

Area of specialization

  • Correspondence
  • Reports and records
  • Contracts
  • Invoices

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Tight deadlines
  • Attention to detail
  • Repetitive tasks

Personal suitability

  • Ability to multitask
  • Flexibility
  • Organized
  • Client focus
  • Reliability

 

How to apply

By mail

 

5- 4623 MANILLA RD SECALGARY, ABT2G 4B6

Office administrative assistant

SUNBLINDS YYC INC.
Calgary - 48.93km
  Administrative Jobs Full-time
  26
Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site  Work must be completed at the physical location...
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Dec 24th, 2024 at 13:19

Shift manager - fast food restaurant Full-time Job

McDonald's Restaurant

Management   Taber
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Noisy
  • Hot

Work setting

  • On-site customer service
  • Restaurant

Responsibilities

Tasks

  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules

Supervision

  • 5-10 people
  • Food service counter attendants and food preparers

Additional information

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Standing for extended periods

Personal suitability

  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player

Benefits

Financial benefits

  • Group insurance benefits

Other benefits

  • Other benefits

 

How to apply

By phone

403-223-6433 Between 08:00 a.m. and 06:00 p.m.

By mail

4922 46th AvenueTaber, ABT1G 2A4

In person

4922 46th AvenueTaber, ABT1G 2A4Between 08:00 a.m. and 06:00 p.m.

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently a student?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • What is the highest level of study you have completed?

Shift manager - fast food restaurant

McDonald's Restaurant
Taber - 165.36km
  Management Full-time
  17
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
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Dec 24th, 2024 at 13:17

Flex Driver-7 Part-time Job

Federal Express Corporation Canada

Transportation & Logistics   Lethbridge
Job Details
  • Location: 249 28 Street North, LETHBRIDGE, AB T1H 6W3, Canada

 

To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.

Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Have a valid driver’s license or provincial graduated license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

Ability to multitask, handle stress and work in a highly pressured environment

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

Post Secondary:

- High school diploma/educational equivalent.

Professional accreditation/certification:

- Must have a valid full G license / Class 5 driver's license.

Related Experience Requirements

Minimum number of years required for entry to this job

- None

- One (1) year customer oriented business experience preferred

Amount of time required to learn or adjust to the job

- 3 months

Other specific mandatory experience requirements

- In the province of Quebec, must be bilingual (French and English)

Technical Skill Requirements

Solid knowledge of the following:

Must achieve minimum threshold on mandatory pre-placement driver assessment training

Ability to successfully complete all basic and re-currency training

Ability to lift 70 lbs

Some knowledge of Federal Express Canada operations an asset.

Interpersonal Skill Requirements

Good interpersonal and communication skills.

Good time management and organizational skills

Excellent customer service skills

 

Ability to multitask, handle stress and work in a highly pressured environment

Flex Driver-7

Federal Express Corporation Canada
Lethbridge - 155.46km
  Transportation & Logistics Part-time
Location: 249 28 Street North, LETHBRIDGE, AB T1H 6W3, Canada   To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to deliv...
Learn More
Dec 20th, 2024 at 12:44

Client Service Associate Full-time Job

CIBC

Customer Service   Calgary
Job Details

Application Deadline:

01/03/2025

Address:

525 8th Ave SW East Tower

 

Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to support achievement of business objectives.

 

  • Books meetings with new prospects and prepares introductory package for the prospect/referral.
  • Coordinates marketing activities on behalf of the advisory team, including website, social media initiatives, client recognition for meaningful life events, and the planning of client events.
  • Schedules and helps prepare client portfolio reviews for the Investment Advisors including setting up client calls, scheduling meetings, preparing reviews and provides updates to IA.
  • Follows up on client inquiries, account maintenance, new accounts set-up, transfers and remitting funds from registered and non-registered accounts upon client’s request.
  • Resolves client complaints in a timely and effective manner; escalates as required.
  • Accepts and executes client initiated trades over the phone or in person and provides stock information as requested.
  • Handles clients’ general day-to-day requests and inquiries including basic money movement (e.g., wires, transfers), technology issues, and account opening and update, and follows up in a timely and confidential manner.
  • Generates reports and documents for IAs and clients as requested and processes items for client accounts and files.
  • Maintains and organizes client database and client files.
  • Monitors incoming and outgoing assets and notifies IA of required actions to rebalance portfolios.
  • Administers and processes documentation related to client files and regulatory requirements.
  • Monitors redocumentation of client accounts on regular cycle to ensure client information and documentation is up-to-date.
  • Ensures transactions and tasks are appropriately assigned to team members and completed.
  • Mentors and coaches new or junior members to the team and branch.
  • Provides team members with support on technology issues, use of new technology, and general inquiries and escalations related to policies, procedures, and processing.
  • Gathers and distributes information on updates to training, guidelines, technology, and other business related information.
  • Develops rapport and instills confidence with the client to develop credibility and promote a positive client experience.
  • Follows through on the risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, act in their best interests, and ensure an effectively run branch.
  • Protects the Bank's assets and clients’ assets and complies with all regulatory, legal, and ethical requirements.
  • Maintains the confidentiality of client and Bank information.
  • Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
  • Analyzes issues and determines next steps.
  • Broader work or accountabilities may be assigned as needed.

 

Qualifications:

  • Typically between 3 – 5 years of relevant experience and/or certification in related field of study or an equivalent combination of education and experience.
  • Advanced knowledge of investment process and procedures.
  • Advanced knowledge of administrative process and procedures as contained in Sales Administration Manual.
  • Advanced knowledge of proprietary products and services in order to identify potential products and services to client needs and advising IA(s).
  • Knowledge of compliance practices and regulations.
  • Knowledge of Insurance and group products is an asset
  • Knowledge of Trust and Estate services is an asset
  • Knowledge of Financial/Retirement planning.
  • Knowledge of trade processing rules.
  • Successful completion of the Canadian Securities Course & Conduct and Practices Handbook.
  • Current registration as Investment Representative (IR).
  • 10 CO credits/Compliance training over a 2 year cycle to meet Mandatory IIROC Continuing Education requirement.
  • Specialized knowledge.
  • Verbal & written communication skills - Good.
  • Organization skills - Good.
  • Collaboration & team skills - Good.
  • Analytical and problem solving skills - Good.

 

Please note the base salary for this specific position in Calgary is $40,000 and this role may be eligible to receive a monthly discretionary bonus.

 

Salary:

$35,000.00 - $64,900.00

Client Service Associate

CIBC
Calgary - 48.93km
  Customer Service Full-time
  35,000  -  64,900
Application Deadline: 01/03/2025 Address: 525 8th Ave SW East Tower   Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day ad...
Learn More
Dec 20th, 2024 at 12:23

Customer Relations Representative Full-time Job

Air Canada

Customer Service   Calgary
Job Details

At Air Canada, we understand the importance of excellence in customer service. We also recognize that each customer interaction is an opportunity to make a positive impression.  

As a Customer Relations Representative, your role is about building meaningful connections with our customers. You are an ambassador for Air Canada and must be comfortable responding to our customers by phone and in writing.

The current salary is $20.04/hr as per the collective agreement. 

Key Functions & Accountabilities:

  • Understand the importance of empathy in building long-lasting customer relationships. 
  • Demonstrate active listening skills to understand the needs of our customers. 
  • Evaluate each customer’s concern and complete the necessary research to respond appropriately and professionally.  
  • Respond with compassion and care to customer inquiries and complaints by phone and email, even under challenging circumstances. 
  • Take ownership of customer concerns and follow through with appropriate solutions, ensuring a high level of customer satisfaction and retention. 
  • Meet or exceed established targets. 
  • Provide feedback to leads, management, and internal stakeholders to promote continuous improvement of our products, processes and services. 
  • Perform other associated duties, as required.

Qualifications

  • High school diploma or equivalent. 
  • Very strong customer service background, including demonstrated problem-solving skills and a solution-driven mindset.  
  • Strong interpersonal, time-management and teamwork abilities.  
  • Able to work independently. 
  • Available to work a variety of day, evening and overnight shifts, including weekends and statutory holidays. 
  • Able to adapt to changes in procedures, policies and regulations. 
  • Able to adapt to new technology with ease.  
  • Must be eligible to work in the country of interest, at the time any offer of employment is made. Note that seeking required work permits/visas or other authorizations which may be required is the sole responsibly of each candidate. 

Linguistic Requirements :

Candidates must speak English fluently. Priority will be given to candidates who speak English and French. Candidates must have excellent writing skills in English. We would love to know if you are also fluent in Spanish.

Customer Relations Representative

Air Canada
Calgary - 48.93km
  Customer Service Full-time
At Air Canada, we understand the importance of excellence in customer service. We also recognize that each customer interaction is an opportunity to make a positive impression.   A...
Learn More
Dec 20th, 2024 at 12:17

Construction worker Full-time Job

BPGF CONSTRUCTION LIMITED

Construction Jobs   Airdrie
Job Details

Overview

Languages

English

Education

  • No degree, certificate or diploma

Experience

Will train

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work site environment

  • Outdoors
  • Noisy
  • Dusty

Work setting

  • Construction site

Responsibilities

Tasks

  • Load, unload and transport construction materials
  • Perform pre-operational inspection
  • Read blueprints to determine work requirements
  • Instruct apprentices
  • Mix, pour and spread materials such as concrete and asphalt
  • Assist in framing houses, erecting walls and building roofs
  • Pave and rake asphalt
  • Perform routine maintenance work
  • Clean up chemical spills and other contaminants

 

860 Lawthorn Way SE AirdrieAB T4A 0R3

How to apply

By email

 

[email protected]

Construction worker

BPGF CONSTRUCTION LIMITED
Airdrie - 53.16km
  Construction Jobs Full-time
  22
Overview Languages English Education No degree, certificate or diploma Experience Will train On site  Work must be completed at the physical location. There is no option to work re...
Learn More
Dec 20th, 2024 at 11:21

Software developer Full-time Job

PKF Antares

IT & Telecoms   Calgary
Job Details

Overview

Languages

English

Education

  • Bachelor's degree

Experience

3 years to less than 5 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Work setting

  • Private company, corporation or industry

Responsibilities

Tasks

  • Write, modify, integrate and test software code
  • Maintain existing computer programs by making modifications as required
  • Communicate technical problems, processes and solutions
  • Prepare reports, manuals and other documentation on the status, operation and maintenance of software
  • Assist in the collection and documentation of user's requirements
  • Assist in the development of logical and physical specifications
  • Research and evaluate a variety of software products
  • Write, modify, integrate and test software code for e-commerce and other Internet applications

Experience and specialization

Computer and technology knowledge

  • C++
  • Java
  • SQL
  • Go
  • Python

Area of specialization

  • Development of computer applications

Additional information

Security and safety

  • Criminal record check
  • Credit check
  • Eligible for professional liability insurance

Work conditions and physical capabilities

  • Fast-paced environment
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Organized
  • Team player
  • Creativity

Benefits

Health benefits

  • Dental plan
  • Disability benefits
  • Health care plan

Other benefits

  • Other benefits

 

How to apply

By email

[email protected]

How-to-apply instructions

Here is what you must include in your application:

  • References attesting experience
  • Letter of recommendation

 

This job posting includes screening questions. Please answer the following questions when applying:

  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?

Software developer

PKF Antares
Calgary - 48.93km
  IT & Telecoms Full-time
  42
Overview Languages English Education Bachelor's degree Experience 3 years to less than 5 years On site  Work must be completed at the physical location. There is no option to work...
Learn More
Dec 20th, 2024 at 11:08

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