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1568 Jobs Found

Registered Practical Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 15432 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $33.881- $39.647per hour (2024 rates of pay)
Location: Various - 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier Avenue
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 22/05/2025

JOB SUMMARY

Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility. 

In collaboration with the multi-disciplinary team, you provide nursing and personal care to residents, with an emphasis on resident safety and engagement. 

EDUCATION AND EXPERIENCE

Completion of 2 year community college Registered Practical Nurse diploma

Minimum of 6 months of related experience, preferably in a geriatric-gerontology or long-term care setting

CERTIFICATIONS AND LICENCES

Registered Practical Nurse (RPN) current with College of Nurses of Ontario

KNOWLEDGE

  • Basic knowledge of applicable legislation and regulations such as:  Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, professional standards, Code of Ethics, practice expectations 
  • Infection control guidelines 
  • Medication administration standards 
  • Nursing documentation standards 
  • Principles of verbal and non-verbal communication 
  • Transfer and positioning techniques for persons requiring long term care
  • General knowledge of computer software applications including word processing and mail applications (e.g.: Word, Outlook)
  • Must possess the training, experience and knowledge to organize the work and its performance
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Function as an effective team member
  • Provide quality care using the knowledge, skills, judgement and attitudes needed to practice safely 
  • Administer medications and perform nursing care procedures safely 
  • Identify and report changes in resident condition or needs through observation of physical and mental condition/behaviour 
  • Coordinate care activities of Unregulated Health Care Providers (Health Care Aides) in an effective manner that promotes quality resident care 
  • Organize and prioritize workload 
  • Maintain confidentiality and its application to resident records 
  • Manage time effectively
  • Strong organization skills
  • Excellent interpersonal & communication skills
  • Tact, initiative, good judgement
  • Reliable, adaptable, patient, discrete, flexible
  • Competence in medication administration
  • Demonstrates respect for resident choice, privacy and confidentiality
  • Adaptable to change
  • Meets the physical demands of the job

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Practical Nurse, LTC

City Of Ottawa
Ottawa - 62.01km
  Medical & Healthcare Full-time
  33.88  -  39.65
Requisition ID: 15432  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CUPE 503 Inside/...
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May 12th, 2025 at 15:12

Terminal Manager Full-time Job

Day & Ross Inc.

Transportation & Logistics   Laval
Job Details

As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network.  This position is about driving change, developing and engaging teams and continuous improvement.

How You’ll Help:

  • Empower and lead team to meet organizational objectives.   
  • Develop KPI’s to drive service, quality and safety
  • Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
  • Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
  • Successfully manage multiple issues with competing priorities simultaneously
  • Manage budget and workforce productivity
  • Prioritize and manage customer shipments to maximize profit
  • Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
     

Your Skills & Experience: 

  • Minimum of secondary education, with preference of post-secondary education.
  • 5-8 years of experience leading teams, developing talent and managing culture and performance 
  • Ideal to have leadership experience in transportation or operations as well as various roles in transportation 
  • Exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
  • Strong conflict resolution skills and leadership
  • Results driven 
  • A strong sense of customer service and urgency, troubleshooting and problem-solving skills
  • Strong interpersonal and communication skills, both verbal and written
  • Computer skills including the Microsoft Suite and preferably, Truck Mate 
  • The ability to lead and reinforce a strong culture of workplace safety
  • English and French (verbal/written/spoken) required
  • Able to work with little supervision

Terminal Manager

Day & Ross Inc.
Laval - 197.02km
  Transportation & Logistics Full-time
As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible...
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May 12th, 2025 at 15:08

Security Agent in Sainte-Thérèse Full-time Job

Securitas Canada

Security & Safety   Sainte-Thérèse
Job Details

We are looking for an OHS worker to ensure compliance with health and safety regulations on site. He will ensure that contractors comply with site regulations during the execution of their work.
Having knowledge of health and safety is an asset for the position. Specific training will be provided on site. His main role will be to be informed of current and upcoming work, welcome the various contractors, supervise compliance with health and safety regulations during the execution of the work. Notify in the event of non-compliance, report relevant information to the immediate superior in detail. Documentation, analysis, research, inspection, etc. He will also be called upon to respond to various emergency calls for fire/medical/spill/dangerous situations (emergency measures training offered on site).


Working hours


• Friday (4am), Saturday (12pm, 6am-6pm), Sunday (12pm, 6am-6pm) and Monday (4am)

*** Shift start and end times to be defined for Mondays and Fridays, between 8 a.m. and 4 p.m. ***


JOB REQUIREMENTS
• Strong interpersonal skills, with the ability to interact effectively with contractors; 
• Valid first aid certificate: CPR CNESST (must have or must pass);
• ASP construction (must have or must pass);
• Knowledge of operations and safety procedures;
• Strict compliance with instructions and protocols;
• Firmness with clear and respectful speech;
• Good knowledge of Office suite software (Word, Excel, Powerpoint, Outlook) and general computer skills;
• Autonomous, resourceful and diligent; 
• Valid security agent license (BSP) is an asset.
 

#AF-Quebec

Security Agent in Sainte-Thérèse

Securitas Canada
Sainte-Thérèse - 190.07km
  Security & Safety Full-time
We are looking for an OHS worker to ensure compliance with health and safety regulations on site. He will ensure that contractors comply with site regulations during the execution...
Learn More
May 12th, 2025 at 14:51

Administrative assistant Full-time Job

Exacta

Administrative Jobs   Richmond Hill
Job Details

Overview

Languages

English

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Plan, develop and implement recruitment strategies
  • Schedule and confirm appointments
  • Answer telephone and relay telephone calls and messages
  • Answer electronic enquiries
  • Order office supplies and maintain inventory
  • Organize staff consultation and grievance procedures
  • Greet people and direct them to contacts or service areas
  • Type and proofread correspondence, forms and other documents
  • Recruit and hire workers and carry out related staffing actions
  • Recruit and hire staff

Experience and specialization

Computer and technology knowledge

  • MS Office

 

19 CENTRE STREET WEST Richmond HillONL4C 3P3

How to apply

By email

 

[email protected]

Administrative assistant

Exacta
Richmond Hill - 294.76km
  Administrative Jobs Full-time
Overview Languages English Education College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience 1 year to less than 2 years On sit...
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May 12th, 2025 at 14:32

Registered Nurse, LTC Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 15097 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CIPP
Salary Information: $47.224- $57.460per hour (2024 rates of pay)
Location: 200 Island Lodge Road, 55 Lodge Road, 9 Meridian Place, 275 Perrier
City: Ottawa, ON 
Job Category: Long term Care
Application Close: 08/05/2025

JOB SUMMARY

The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.

You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.

EDUCATION AND EXPERIENCE

Completion of 4 year university degree in Nursing (BScN)

Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting

Post-basic preparation in gerontology is desirable

Membership in Registered Nurses Association of Ontario (RNAO) is desirable

Canadian Gerontological Certification from Canadian Nurses’ Association is desirable

CERTIFICATIONS AND LICENCES

Registered Nurse (RN) current with College of Nurses of Ontario

KNOWLEDGE

  • Scope and purpose of gerontological nursing and functions/activities related to the nursing process
  • Age related changes
  • Ethical dilemmas and considerations
  • Management of common chronic problems
  • Specific needs of the older person and of cognitively impaired older person:
  • Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
  • Dementia care
  • Safety and security needs
  • Challenging behaviours
  • Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
  • Infection control guidelines for RN’s and RPN’s
  • Nursing documentation standards including Resident Assessment Instrument RAI-MDS
  • Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
  • Pharmacology and medication use
  • Medication administration standards
  • Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
  • Transfer and positioning techniques of persons requiring long term care
  • Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
  • Principles of verbal and non-verbal communication
  • Labour relations and collective agreements.
  • Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.

COMPETENCIES, SKILLS AND ABILITIES

Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work.  They are reflective of the City's culture and values and guide all our present and future activities.  Every employee is encouraged to learn, embody, and demonstrate these core behaviours.

Review the Core Behaviours.

Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization. 

Review the Leadership Competencies

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Nurse, LTC

City Of Ottawa
Ottawa - 62.01km
  Medical & Healthcare Full-time
Requisition ID: 15097  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CIPP Salary Info...
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May 2nd, 2025 at 15:46

Food Services Attendant Full-time Job

City Of Ottawa

Tourism & Restaurants   Ottawa
Job Details

Requisition ID: 15667 
Department: Community & Social Services Dept. 
Service: Long Term Care Services 
Employment Type: Multiple Casual Positions
Affiliation: CUPE 503 Inside/Outside
Salary Information: $25.600- $29.953per hour (2024 rates of pay)
Location: Various Locations 
City: Ottawa, ON 
Job Category: Community and Social Services
Application Close: 07/07/2025

JOB SUMMARY

Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.  

You are responsible for  the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Fixing Long-Term Care Act, 2021and Food Premises Act.

EDUCATION AND EXPERIENCE

Completion of 1 year Food Service Worker program or enrolled and attending a Food Service Worker program at a College of Applied Arts and Technology with completion expected within the year.

Minimum of 6 months of experience in institution health care food service

CERTIFICATIONS AND LICENCES

Must obtain Food Handler Training and Certification within the timeframe determined by the employer

KNOWLEDGE

  • Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Fixing Long-Term Care Acr, 2021, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
  • WHMIS guidelines
  • Hazardous Analysis Critical Control Point guidelines (HACCP)
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Take direction, learn procedures, and perform routine duties
  • Work under deadline pressures
  • Alert, dependable, reliable and tactful
  • Able to work under pressure
  • Self-motivated
  • Respects resident’s rights andprivacy
  • Work effectively with others
  • Organize work
  • Lift safely and use aides where possible
  • Ability to lift up to 30 lbs
  • Ability to stand for prolonged periods of time
  • Ability to push/pull over 30 lbs
  • Work varying shifts (including: early, late and weekend shifts)
  • Good personal hygiene

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Food Services Attendant

City Of Ottawa
Ottawa - 62.01km
  Tourism & Restaurants Full-time
Requisition ID: 15667  Department: Community & Social Services Dept.  Service: Long Term Care Services  Employment Type: Multiple Casual Positions Affiliation: CUPE 503 Inside/...
Learn More
May 2nd, 2025 at 15:44

Registered Practical Nurse, Inclusive Recreation (Part-time) Full-time Job

City Of Ottawa

Medical & Healthcare   Ottawa
Job Details

Requisition ID: 14366 
Department: Rec, Cultural & Facility Services Dept. 
Service: Complexes, Aqua & Specialized Services 
Branch: City Wide Inclusive Recreation Branch 
Employment Type: Multiple Part-time Continuous Positions – up to 24 hours per week 
Affiliation: CUPE 503 PT Rec & Cult
Salary Information: $33.508- $44.900per hour (2024 rates of pay)

Various Shifts: Days, Evenings, Weekends
Location: Various Locations
City: Ottawa, ON 
Job Category: Recreation, Cultural & Facility Services
Application Close: 08/06/2025

JOB SUMMARY

Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.

You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).

EDUCATION AND EXPERIENCE

Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses

Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills

CERTIFICATIONS AND LICENCES

Registered Practical Nurse (RPN) current with College of Nurses of Ontario
Current Standard First Aid, CPR and/or AED certificates
Crisis Prevention/Intervention training certificate
AODA Customer Service/IASR Training

KNOWLEDGE

  • Standard nursing practices
  • Legislation protecting special needs client, populations
  • Client care
  • Health and Safety legislation, policies and procedures
  • City of Ottawa and Parks & Recreation Policies and Procedures

COMPETENCIES, SKILLS AND ABILITIES

  • Specialized technical/medical interventions
  • Creative
  • Sound judgement
  • Leadership skills
  • Reliable
  • Dependable
  • Flexible
  • Good Clinical skills

WHAT YOU NEED TO KNOW

  • Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
  • Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Registered Practical Nurse, Inclusive Recreation (Part-time)

City Of Ottawa
Ottawa - 62.01km
  Medical & Healthcare Full-time
  33.51  -  44.90
Requisition ID: 14366  Department: Rec, Cultural & Facility Services Dept.  Service: Complexes, Aqua & Specialized Services  Branch: City Wide Inclusive Recreation Branch ...
Learn More
May 2nd, 2025 at 15:43

Dock Planner Full-time Job

Day & Ross Inc.

Maintenance & Repair   Laval
Job Details

Planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight. 

How You’ll Help

  • Review routing matrix and manifests in order to:
    • Plan for trailers to be stripped and for LTL and TL loads.
    • Assign trailer to dock door for greatest efficiency.
    • Monitor the availability of trailers (single and LCVs) to make the greatest use of all resources.
    • Ensure all trailer and route planning is in accordance with transportation laws and company policies regarding weight and weight distribution, cubing, transportation of dangerous goods, etc.
  • Monitor and review close times and productivity, noting trends to support improvement initiatives.
  • Make suggestions for improvement in planning and dock processes for increased efficiency.
  • Other related duties as may be required.

Your Skills & Experience: 

  • Minimum of secondary education, with preference for post-secondary education in Supply Chain or Logistics Management.
  • A suitable combination of education and experience may also be considered. 
  • Minimum of two years’ experience in dock operations, preferably in the transportation industry.
  • Other experience in the transportation may also be considered and in addition to dock experience would be an asset.
  • Strong communication skills in both English and French.
  • Advanced computer skills with strong Excel capability as well as experience with other MS Office products and web based programs.  Previous experience with AS-400 is an asset.
  • Ability to work under tight deadlines in a fast paced environment.
  • Strong sense of urgency and ability to respond to demands in a calm manner.
  • Exceptional interpersonal and leadership skills to manage demands and resolve issues.
  • Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
  • Results focused

Dock Planner

Day & Ross Inc.
Laval - 197.02km
  Maintenance & Repair Full-time
Planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight.  How You’ll...
Learn More
May 2nd, 2025 at 15:41

Supervisor, Administration Full-time Job

Day & Ross Inc.

Administrative Jobs   Laval
Job Details

Responsible for overseeing a team of Administrative Coordinators, and supporting the business by looking after the administrative processes for the terminal.

How You’ll Help

  • Responsible for Oversees a team of admin coordinators, setting performance objectives, evaluating performance, hiring and training as required.
  • Provide administrative support to the managers and office staff team and ensure that administrative matters are organized and dealt with in a professional manner
  • Mentor and train office staff in procedures and in use of current software
  • Arranges coverage for vacations and other absences to ensure deadlines for are met
  • Works on administrative projects as required 
  • Other related duties as may be required.

Your Skills & Experience: 

  • Post secondary education, preferably in business or office administration
  • A suitable combination of education and experience may also be considered.
  • 3-5 years experience in administration preferably in the transportation industry
  • 1-3 years of leadership/supervisory experience
  • Strong leadership skils, including the ability to motivate a team in a high pressure, deadline driving envrionment
  • Strong communication skills, most verbal; some written
  • Computer skills – data entry accuracy; strong knowledge of MS Office products and web based programs; knowledge and/or experience with AS400 a strong asset.
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • English and French

 

Monday – Friday / 5:00 p.m. – 1:30 a.m.

Supervisor, Administration

Day & Ross Inc.
Laval - 197.02km
  Administrative Jobs Full-time
Responsible for overseeing a team of Administrative Coordinators, and supporting the business by looking after the administrative processes for the terminal. How You’ll Help Respon...
Learn More
May 2nd, 2025 at 15:39

Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job

TD

Customer Service   Montréal
Job Details

Work Location:

Montréal, Quebec, Canada

Hours:

37.5

Line of Business:

Personal & Commercial Banking

Pay Details:

45 700 $/$45,700 - 61 000 $/$61,000 CAD

 

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

 

Job Description:

Department Overview 

Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business. 

Job Details  

What Youll Do 

As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.  

As a valued member of our Contact Centre Team, you will:  

  • Make peoples day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.  

  • Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. 

  • Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. 

  • Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.   

 

Job Requirements  

What You Need to Succeed  

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. 

  • High School Diploma or equivalent  

  • Bilingual (French & English) 

  • Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)  

  • Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. 

  • Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). 

  • Flexibility, resiliency, and a positive attitude when responding to challenging situations.  

  • Ability to work both independently and as part of a team.  

  • Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. 

 

Language Requirement 

This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. 

Additional Information  

We’re delighted that youre considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.  

Colleague Development  

If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.  

Training & Onboarding 

We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. 

InterviewProcess  

We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.

 

 

7250 Mile End, Montreal, Quebec

Bilingual Contact Centre Representative, Canadian Banking, Easyline

TD
Montréal - 202.05km
  Customer Service Full-time
Work Location: Montréal, Quebec, Canada Hours: 37.5 Line of Business: Personal & Commercial Banking Pay Details: 45 700 $/$45,700 - 61 000 $/$61,000 CAD   TD is committed to pr...
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May 2nd, 2025 at 15:23

Full Time Security Control Room Supervisor - Afternoons Full-time Job

Securitas Canada

Security & Safety   Richmond Hill
Job Details

This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety and security incidents. The successful candidate will use strong customer service skills and the ability to facilitate effective communication internally and externally to perform the job. They will respond to email, triage issues, and direct them to the proper authority for resolution. They also assist in the timely completion of reports. They perform administrative and miscellaneous duties as directed by management and serve as the shift supervisor for local personnel, as required.

Location: Richmond Hill (Leslie and Major Mackenzie)

Pay Rate: $31.00/HR.

Shifts: Monday to Friday 1500-2300hrs

ESSENTIAL FUNCTIONS:

  1. Monitors physical security operations at the client Datacenter. 
  2. Monitors cameras and access control systems covering data calls and entry/exit doors. 
  3. Dispatches appropriate personnel, as necessary. 
  4. Maintains logs and records in accordance with the Datacenter Standard Operations Procedure (SOP). 
  5. Identifies and escalates issues in accordance with documented policies and procedures. 
  6. Reviews all reports written during shift. 
  7. Ensures all scheduled posts are filled. 
  8. Briefs oncoming Supervisor/Team about incidents during shift or in progress.
  9. Maintains documentation and follows standardized procedures to successfully complete unannounced audits. 
  10. Collects complete information for detailed report and appropriate follow-up. Prepares well written reports and maintains strict distribution to “need to know” parties. 
  11. Cross-training will be provided for all site-based roles, enabling you to step in for other position coverage and offer relief breaks to guards, when required by operational needs.
  12. Prepares written and electronic logs and reports as required for the site while entering information in appropriate computer systems. 
  13. Read and comprehends standard operations procedures, post orders, reports, and other printed materials. 
  14. Performs additional tasks assigned by management. 
  15. Conduct training with the staff on a daily, weekly, and monthly basis.
  16. Conduct drills, and Quality Assurance & Quality Control (QAQC) review
  17. Conducts foot patrols (for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain) completing patrol checklists.
  18. Assist STM with regards to scheduling, covering any open shifts.
  19. Identifies security shortfalls and offers suggestions from improving the security program. 
  20. Evaluates and escalates potential safety issues within the facility. 
  21. Required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Notify supervisor upon becoming aware of unsafe working conditions. 
  22. Identifies security shortfalls and offers suggestions from improving the security program. 
    1. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. 
    2. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) function.
    3. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein. 
    4. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. 
    5. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.

 

MINIMUM HIRING STANDARDS:

  • Must be at least 18 years of age. 
  • Must have a reliable means of communication, such as cell phone. 
  • Must have a reliable means of transportation (public or private). 
  • Must have the legal right to work in Canada. 
  • Must have the ability to speak, read, and write English proficiently. 
  • Must have a high school diploma, secondary education equivalent, or GED. 
  • Must be willing to participate in the Company’s pre-employment screening process, including drug screen and background investigation and meet the requirements for a Reliability Clearance through the Government of Canada.
  • Must have 2+ years of related work experience, or an equivalent combination of education and experience enough to perform the essential functions of the job, as determined by the company.

 

SPECIAL REQUIREMENTS: 

Able to work during daytime, evening, weekend, and holiday hours

COMPETENCIES

  • Must be able to meet and continue to meet licensing requirements 
  • Must be able to meet and continue to meet requirements for specific skills, certifications and authorizations specified for the assigned accounts. 
  • Knowledge of security operations and procedures. 
  • Knowledge of supervisor practices and procedures. 
  • Skill in staff supervision, including assigning work and providing training and discipline. 
  • Knowledge of fire inspection procedures. 
  • Capable of learning a variety of security and safety devices and controls. 
  • Ability to track and maintain schedule assignments. 
  • Ability to maintain professional composure when dealing with unusual circumstances. 
  • Advanced computer skills are required. 
  • Strong oral and written communication skills. 
  • Strong customer service and service delivery orientation. 
  • Ability to provide positive direction and motivate performance. 
  • Ability to interact effectively at all levels and across diverse cultures. 
  • Ability to take initiative and achieve results. 
  • Ability to carry out multiple assignments concurrently. 
  • Ability to adapt to changes in the external environment and organization. 
  • Ability to exercise independent judgment and decision-making skills

 

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions. In addition to other demands, the demands of the job include: 

  • Maintaining composure in dealing with authorities, executives, clients, staff, and the public, occasionally under conditions of urgency and in pressure situations. 
  • May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area. 
  • May be required to work overtime without advance notice. 
  • Keyboard, basic computer usage and operating controls. 
  • Frequent sitting, standing, and walking, which may be required for long periods of time or up to 12 miles of distance. It may involve climbing stairs and walking up inclines and on uneven terrain. 
  • Walking, reaching with hands and arms, stooping, kneeling, crouching, and crawling. 
  • Ability to carry up to 2.5-pound device during the entire shift. 
  • Depending on assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others. 
  • Required ability to manage multiple tasks concurrently. 
  • Handling and being exposed to sensitive and confidential information. 
  • Regular talking and hearing. 
  • May be required to use vehicle in the performance of duties. 
  • On occasion, it may be required to perform stressful and physical activity. 
  • Frequent lifting and/or moving up to 10 pounds and occasionally lifting and/or moving up to 25 pounds. 
  • Close vision, distance vision, and ability to adjust focus.
  • This position is structured under a campus model, consisting of 2-3 locations. Site assignments may change on short notice to meet operational needs, while shift hours will remain consistent.

Full Time Security Control Room Supervisor - Afternoons

Securitas Canada
Richmond Hill - 294.76km
  Security & Safety Full-time
  31
This position provides security oversight to the client Datacenter. Responsibilities include access control, escalations, loss prevention, incident response, and reporting safety a...
Learn More
May 2nd, 2025 at 14:33

Branch Manager Full-time Job

BMO Canada

Management   Richmond Hill
Job Details

Application Deadline:

05/08/2025

Address:

11680 Yonge Street

Job Family Group:

Retail Banking Sales & Service

 

 

Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank’s policies and processes.

  • Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
  • Ensures alignment between values and behaviour that fosters diversity and inclusion.
  • Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
  • Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
  • Attracts, retains, and enables the career development of top talent.
  • Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
  • Creates innovative business development strategies, including collaborating with BMO partners to grow the business and maximize branch revenues, sales, and customer satisfaction, and minimize operating losses.
  • Develops and executes a branch business plan to maximize business growth and wallet share and achieve customer retention and acquisition objectives.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer.
  • Conducts cold calls to prospective customers to develop new customer relationships.
  • Develops and maintains a network in the community to enhance the Bank’s visibility and builds a strong referral source for new potential business.
  • Supports the Bank’s community involvement and participates in community activities.
  • Maintains a high-touch relationship with key branch customers and prospects within the market.
  • Resolves customer related issues using knowledge of bank services, products, and processes.
  • Fulfills sales and service activities for the customer in accordance with approved procedures.
  • Recommends and implements solutions based on analysis of issues and implications for the business.
  • Assists in the development of strategic plans.
  • Builds the business plan for the branch.
  • Influences and negotiates to achieve business objectives.
  • Identifies emerging issues and trends to inform decision-making.
  • Implements, reviews, and revises work plans.
  • Helps determine business priorities and best sequence for execution of business/group strategy.
  • Conducts independent analysis and assessment to resolve strategic issues.
  • Works with internal stakeholders and colleagues to leverage sales, fulfillment, and referral opportunities to improve share of wallet, acquire new customers, and provide full financial services to customers.
  • Ensures alignment between stakeholders.
  • Monitors sales and service performance against plan to identify gaps, issues, and best practices, and develop and implement action plans that close performance gaps and resolve issues.
  • Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
  • Communicates goals, plans, and assignments to achieve financial and customer service goals.
  • Leads the implementation of new programs, products and processes within the branch.
  • Coordinates the implementation of national and regional sales and service initiatives.
  • Monitors the service request and problem resolution processes for adherence to national standards.
  • Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements.
  • Plans and controls unit operating expenses in accordance with forecasts.
  • Manages transactional outcomes for customer calls or defers to appropriate internal business groups.
  • Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution.
  • Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations.
  • Builds effective relationships with internal/external stakeholders.
  • Maintains the confidentiality of customer and Bank information.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with all legal and regulatory requirements for the jurisdiction.
  • Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
  • Provides specialized consulting, analytical and technical support.
  • Exercises judgment to identify, diagnose, and solve problems within given rules.
  • Works independently and regularly handles non-routine situations.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • Typically between 5 - 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
  • Previous supervisory or management experience.
  • In-depth knowledge of retail banking products and services.
  • In-depth knowledge of competitive marketplace and trends in product offerings.
  • In-depth knowledge of all branch operational processes and policies.
  • In-depth knowledge of branch technologies, processes, and performance metrics.
  • In-depth knowledge of applicable regulations, audit standards, and related policies, procedures, and directives.
  • Deep knowledge and technical proficiency gained through extensive education and business experience.
  • Verbal & written communication skills - In-depth.
  • Collaboration & team skills - In-depth.
  • Analytical and problem solving skills - In-depth.
  • Influence skills - In-depth.
  • Data driven decision making - In-depth.

 

Salary:

$68,000.00 - $126,000.00

Branch Manager

BMO Canada
Richmond Hill - 294.76km
  Management Full-time
Application Deadline: 05/08/2025 Address: 11680 Yonge Street Job Family Group: Retail Banking Sales & Service     Guides, directs, and coaches employees to deliver exceptional...
Learn More
May 2nd, 2025 at 14:29

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