As a CTPAT/PIP Security Specialist your responsibility wil be to create and implement supply chain security programs that meet CTPAT and PIP requirements. Ensure that company adheres to the security standards and procedures outlines by CTPAT and PIP. Assess potential security risks within the supply chain and implement measures to mitigate them.

How You’ll Help

• Stay up to date with CTPAT and PIP requirements.
• Maintain CTPAT and PIP programs, including risk assessments and security policies.
• Conduct audits and prepare terminals for validation audits.
• Investigate incidents of non-compliance and recommend corrective actions.
• Develops and implements security protocols to protect supply chain assets. 
• Assesses risks and vulnerabilities in the supply chain and recommends improvements. 
• Ensures compliance with CTPAT and PIP requirements. 

Your Skills & Experience: 

• Certification or Degree in Occupational Health and Safety, or a related field.
• 5 years of experience in similar role, or transportation industry preferred.
• Certification in HACCP or CTPAT/PIP is highly desirable.
• Internal auditor certification with RPM and COR is desirable.
• Experience in incident investigation and conducting comprehensive internal audits.
• Strong expertise in CTPAT and PIP standards.
• Ability to conduct comprehensive audits and manage compliance.
• Strong knowledge of Canadian and U.S. regulations and standards.
• Excellent leadership, communication, and training skills.
  • Communication skills - advanced
  • Computer skills – accuracy, MS products, AS400, web based programs
  • Demonstrated customer relationship skills
  • Strong conflict resolution skills
  • Able to work deadlines in high transactional environment
  • Ability to champion business needs in a collaborative manner to colleagues
  • Results focused
  • Working computer literacy in MS Office, ERP, AS400 and Customs systems
  • Experience in customs broker industry would be considered an asset
  • Strong customer focus
  • Communication skills – advanced, both written and spoken
  • Time management skills
  • Team player focused
  • Results focused
  • Ability to work autonomously and with self-direction
  • Strong sense of urgency and ownership of deliverables
  • Bilingual an asset 

Western Canada – Ontario 

The Logistics Specialist, Flatbed will source and coordinate freight across North America. This role will serve as a liaison between assets & brokerage and will work closely with the operations team to utilize assets, maintain efficiency and grow profitability.  You will work as part of a tight knit team of Logistics Specialists and will be fully accountable to grow a book of business. The ideal candidate will be sales focused and highly focused on the Customer Experience.

How You’ll Help

• Source FTL & LTL Flatbed loads 
• Build Customer Relationships
• Work with Operations to fill assets
• Brokering Loads
• Provide quotes to secure business following the pricing principles
• Order Entry / Update / Track & Trace / Booking Pick up & Delivery
• Work closely with Sales Reps across Canada to provide updates on fleet availability 
• Be very well versed in Flatbed options and types of equipment to service customers
• Broker loads to D&R approved carriers
• Strong communication skills / Written & Spoken
• Other related duties as may be required

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience.
• Previous Flatbed Transportation or operational experience is required.
• Communication skills – advanced
• Driven to succeed
• Computer skills – accuracy, MS products, Truck Mate, web based programs, Excel
• Demonstrated customer relationship skills 
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused

 170 Van Kirk Dr., Brampton, ON, L7A 1K9, CA 

3800 Westwinds NE, Calgary, AB, T3J 5H3, CA 

13050-156th street, Edmonton, AB, T5V 1E9, CA

 6975 Menkes Drive, Mississauga, ON, L5S 1Y2, CA 

11470-131st St., Surrey, BC, V3R 4S7, CA 

225 Haggart St., Winnipeg, MB, R2R 2V8, CA

Monday – Friday 7:00AM-3:30PM

As a Dock Lead Hand you will work to ensure service to customers is met, that costs to the company meet goals through the scheduling of dock staff, proper loading and unloading techniques, planning vehicles, and managing claims. 

How You’ll Help: 

• Operate equipment in keeping with legislation, policies and procedures, ensuring safety and efficiency in order to minimize the risk of injury, property damage, or loss of life. 
• Load and unload cargo 
• Promptly report all incidents or accidents to supervisor 
• Ensure proper use of protective gear and safe operation of machinery. 
• Report continuing performance and attendance issues to supervisor 
• Answer questions and coach team members on all dock area processed or equipment operation. 
• Maintain records and documents as required 
• Assist in training workers on equipment operation and company safety policies and procedures. 
• Effectively communicate issues to supervision, management and other leads/employees 
• Assist whenever necessary and other duties that may be assigned. 
• Provides basic leadership and guidance to dock workers to ensure safe and efficient handling of cargo. 
• Relays information from the Operations Manager to Dock Workers and keeps the Operations Manager updated with dockside operations. 

Your Skills and Experience: 

• Minimum of secondary education, with preference of post-secondary education (general stream), or a combination of education and experience. 
• Forklift certified 
• Trained in the Transportation of Dangerous Goods 
• WHMIS certified 
• Previous Transportation or operational experience is preferred, various roles within transportation would be beneficial  
• Communication skills - advanced 
• Computer skills – accuracy, MS products, AS400, web-based programs 
• Demonstrated customer relationship skills 
• Strong conflict resolution skills 
• Able to work deadlines in a high transactional environment 
• Ability to champion business needs in a collaborative manner to colleagues 
• Results focused 
• English, other languages an asset 
• Able to work with little supervision 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

13050-156th street, Edmonton, AB, T5V 1E9, CA

The Inside Sales Representative professional will be responsible for retention and churn reduction of assigned account base for The Day & Ross Transportation Group. Additionally for the acquisition of net new accounts for General Freight and lead generation across all divisions.

As an Inside Sales Representative you will be responsible to maintaining good relationships with internal and external contacts. Pleasant, professional and confident demeanor on phone and in person.

How You'll Help:

• Aggressive and extensive cold call soliciting for new net accounts.
• Mining of inactive accounts to uncover opportunity to reactive shipping.
• Manage day-to-day relationship of assigned customer base by developing a high value-add relationship with key decision maker/buyer.
• Build a solid pipeline; identify short-term and long-term sales retention expansion of existing business and net new opportunities.
• Meet and exceed assigned sales goals.
• Provide prospects/accounts with the benefits, pricing, transit time and any other information needed to secure the business.
• Proactive thinker with the ability to correctly anticipate and identify customer needs, decisively solve problems, generate new ideas and implement plans to meet customer requirements.
• Capture of accurate and complete information in Salesforce system
• Telephone skills and manners are essential to building strong relationships with existing customers in short time frame.
• Maintain a sales focused mind-set while using tact, courtesy, and diplomacy to gain trust of prospects when cold calling to solicit business.
• Other related duties as may be required.

Your Skills & Experience:

• Minimum of secondary education, with preference of post-secondary education (Supply Chain or Logistics Management, or a combination of education and experience.
• Two (2) years previous Transportation experience is preferred, various roles within transportation would be beneficial. A minimum of two (2) years cold call sales experience with a proven track record of success with enthusiasm for cold-calling.
• Must be able to handle rejection and continue towards objectives with resiliency.
• Must be goal oriented, self-driven to attain results regardless of the obstacles or circumstance.
• Exceptional verbal communication skills are essential.
• Computer skills – accuracy, MS products, Salesforce, AS400, web based programs
• Demonstrated customer relationship skills
• Strong conflict resolution skills
• Able to work deadlines in high transactional environment
• Ability to champion business needs in a collaborative manner to colleagues
• Results focused

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Trailer Technician is responsible for preventative maintenance, pre-inspection maintenance, diagnostics and repairs on the company’s fleet of trailers in accordance with the applicable level of training and apprenticeship.

How You’ll Help: 

• Responsible for the maintenance and repair of trailers according to work orders and in keeping with level of training/apprenticeship (see below)
• Maintaining safe shop environment (may include snow removal from the roof, de-icing, washing vehicles, sweeping, etc.
• Pre-apprentice Trailer Technicians provide support to journeypersons and to apprentices under the leadership of a journeyperson in all aspects of the maintenance and repair of trailers, including but not limited to brakes, suspension systems, surelok, tires (including psi), trailer axles, lighting systems, rear walls and doors, frame and support, chassis, lighting, wiring, hydraulics, heating & refrigeration systems.
• Apprentice Trailer Technicians, under the leadership of a journeyperson, are involved in all aspects of the repair and maintenance of trailers (see above) and may provide general direction and guidance to Pre-Apprentice Technicians. Apprentice Technicians are expected to work more independently and exercise greater judgment through the various stages of the apprenticeship, obtaining final verification of work from a Journeyperson Technician.
• Journeyperson Technicians independently repair and maintain trailers (see above) and provide general direction, guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians.
• Maintenance and repair of trailer bodies, including miscellaneous accessories such as hub caps, decals, reflective tape, painting, etc.
• Documentation of all findings and work done.
• Lead Journeyperson Technicians provide work direction for all team members and act as escalation point for complex maintenance and repairs.
• Provide guidance, mentoring and training to Pre-Apprentice and Apprentice Technicians
• Work independently to complete diagnostic, service, repair and maintain trailers.
• Maintain and repair trailer bodies, including miscellaneous accessories such as hubcaps, decals, reflective tape, painting, etc.
• Document and update Service Supervisor/Service Manager on completion time changes, all findings, work done and potential future service requirements.
• Other duties as may be required.

Your Skills and Experience: 

• Post-secondary training in trailer repair and/or completion of trailer technician certificate course
• Preference given to applicants with Red Seal journeyperson certification
• Additional training in tire repairs and/or refrigeration will be considered an asset
• CVIP or ability to obtain CVIP is an asset
• Candidates enrolled in trailer repair apprenticeship may also be considered.
• Valid Class 1 license also considered an asset
• Previous work experience in an industrial environment, preferably in the transportation industry
• Previous experience and qualification to perform Safety inspections are considered an asset in this position,
• Ability to obtain CVIP
• Physically fit and able to lift, move, reach, bend, walk, stand, grasp, balance, climb, kneel and crouch for extended period of time
• Ability to work in tight spaces
• Strong knowledge of transportation industry’s rules and regulations regarding transport trailers and components
• Knowledge of and ability to use safe work practices, including safe lifting and bending, working in tight spaces, etc.
• Troubleshooting and problem solving abilities
• Strong attention to detail
• Ability to work both independently and as a team member
• Good communication skills –verbal and written

 

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

The Administrative Assistant will support the Director of Maintenance by managing productivity calculations, maintaining accurate system data, and assisting with financial and administrative tasks to ensure smooth and efficient maintenance operations.

How You'll Help:

• Update and maintain the maintenance management system with accurate data.
• Ensure the timely and accurate processing of vendor invoices are submitted for payment.
• Troubleshoot and resolve system-related issues promptly.
• Track salaried employee absences and complete all necessary payroll documentation.
• Enter hourly employee hours daily, monitor absences, and ensure accurate payroll processing.
• Maintain records of trailers due for inspection and ensure timely follow-up.
• Enter all work orders into the garage register daily to maintain accurate job tracking.
• Handle incoming phone calls professionally, taking messages or directing calls as appropriate.
• Perform additional tasks assigned to support the overall operation of the maintenance department.

Your Skills & Experience:

• Minimum of secondary education in Business Administration or equivalent, an asset
• A suitable combination of education and experience may be considered
• Minimum of 1 year of related experience and/or training in maintenance operations or administrative support.
• Previous Transportation experience is preferred
• A suitable combination of education and experience may be considered
• Excellent verbal and written communication skills
• Demonstrated interpersonal and customer relationship skills
• Strong analytical and problem-solving skills, particularly numerical
• Detail-oriented with the ability to work accurately in a high-volume, fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook) is mandatory.
• Strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently.
• Ability to adapt to system updates and troubleshoot minor technical issues.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Schedule: Monday - Friday - 10am – 6pm

The Shunt Driver is responsible for ensuring proper, safe and timely handling of inbound and outbound trailers within the Terminal Yard. The successful candidate must ensure they maintain a clean work environment with a focus on proper handling techniques and safety. 

How You’ll Help: 

• Move trailers to and from the dock doors. 
• Park and organize equipment in the yard. 
• Conduct a yard check, which includes recording trailer numbers, refer settings, fuel level, trailer contents or seal numbers. 
• Conduct reefer check including unit number, reefer settings and fuel level.  
• Seal trailers and verify required. 
• Ensure yard is clean and operated in a safe manner. 
• Assist Line haul and P&D Drivers with locating, positioning and other equipment requirements. 
• Assist on Dock regularly. 
• Moving and handling large and cumbersome freight in a dock environment (50-75 lbs) 
• Operating a Forklift in congested areas. 
• Report any incidents of safety violation or security breaches. 
• Other related duties as may be required. 

Your Skills and Experience: 

• Minimum of Secondary education  
• Previous Transportation or operational experience is preferred; at least 1-year experience driving a shunt truck is preferred.  
• Class 1 license preferred but not necessary with applicable experience. 
• Forklift Certification. 
• Ability to lift up to 75 lbs. 
• Self-motivated. 
• Safety-minded. 
• Communication skills – good. 
• Able to work deadlines in high transactional environment. 
• Ability to champion business needs in a collaborative manner to colleagues. 
• Results focused. 
• English, other languages considered an asset 
• Able to work with little supervision 
  
  If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Available Shifts:

• Monday - Friday 12:30am - 9am Tues - Friday 1am - 9am

At Day & Ross, our dock team is an important part of our business. As a Dock Worker, you’ll help us handle inbound and outbound customer freight and protect it from damage. You'll also help us keep a safe and clean work environment on the dock.

How You’ll Help: 

• Handle big and bulky freight on the dock, both on and off a forklift.
• Follow TDG, WHMIS, and company policies, as well as any customer requirements.
• Pay attention to the details. Receive and ship freight accurately and efficiently.
• Shunt and move trailers within yard to proper door. 
• Other duties as required.

Your Skills & Experience: 

• High school diploma or GED
• Previous transportation or dock experience is preferred
• Willingness and ability to lift up to 75 lbs. 
• Ability to work efficiently with little to no supervision 

Perks & Benefits:

• A company-matched pension plan
• Benefits and extended health care, including medical and dental
• Career growth opportunities
• Safety-focused workplace

This role includes physical labour (bending, crouching, etc.), loud machines, and operating a forklift in a busy area.

Shift: 1 pm - 10 pm

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines. 

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

How You’ll Help:

• Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
• Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.
• Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures.
• Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
• Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
• Recognize problems and work with others towards a practical and speedy resolution. 
• Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
• Other related duties related as may be required.

Your Skills and Experience: 

• Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
• Trained in the Transportation of Dangerous Goods
• WHMIS certified. 
• 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
• Experience leading a team of front line employees, managers, and supervisors 
• Contributing to the development of and managing to an annual operating budget. 
• Strong leadership skills, including the ability to get things done through others and people development. 
• Computer skills with MS Office products and web based programs.  Experience withAS400 a definite asset 
• Safety oriented 
• Good communication skills, verbal and written 
• Strong problem solving skills 
• Customer oriented 
• Ability to multi task and prioritize workload 
• English, other languages an asset 
• Bilingualism in English and French required for terminals located in the Province of Quebec. 

As a Terminal Manager, you are responsible to safely lead the terminal team to meet stakeholder expectations with respect to service, quality and productivity. You are responsible for managing operational costs while operating within a network.  This position is about driving change, developing and engaging teams and continuous improvement.

How You’ll Help:

• Empower and lead team to meet organizational objectives.   
• Develop KPI’s to drive service, quality and safety
• Ensuring supervisors improve safety results by leading regular safety blitzes and safety walkabouts, and developing a culture of peer-to-peer safety interaction
• Interact with other Operations departments and supervisory teams at other Terminals to enable on-time service and quality
• Successfully manage multiple issues with competing priorities simultaneously
• Manage budget and workforce productivity
• Prioritize and manage customer shipments to maximize profit
• Develop Supervisors and employees through evaluation of their performance, providing pinpointed feedback and subsequently providing coaching and guidance
   

Your Skills & Experience: 

• Minimum of secondary education, with preference of post-secondary education.
• 5-8 years of experience leading teams, developing talent and managing culture and performance 
• Ideal to have leadership experience in transportation or operations as well as various roles in transportation 
• Exceptional leadership and influencing skills, including the ability to effectively get things done through others, lead by example, coach, and support staff and other leaders
• Strong conflict resolution skills and leadership
• Results driven 
• A strong sense of customer service and urgency, troubleshooting and problem-solving skills
• Strong interpersonal and communication skills, both verbal and written
• Computer skills including the Microsoft Suite and preferably, Truck Mate 
• The ability to lead and reinforce a strong culture of workplace safety
• English and French (verbal/written/spoken) required
• Able to work with little supervision

Planning, organizing and monitoring incoming and outgoing freight to ensure the most timely and efficient utilization of dock space, equipment and movement of freight. 

How You’ll Help

• Review routing matrix and manifests in order to:
  • Plan for trailers to be stripped and for LTL and TL loads.
  • Assign trailer to dock door for greatest efficiency.
  • Monitor the availability of trailers (single and LCVs) to make the greatest use of all resources.
  • Ensure all trailer and route planning is in accordance with transportation laws and company policies regarding weight and weight distribution, cubing, transportation of dangerous goods, etc.
• Monitor and review close times and productivity, noting trends to support improvement initiatives.
• Make suggestions for improvement in planning and dock processes for increased efficiency.
• Other related duties as may be required.

Your Skills & Experience: 

• Minimum of secondary education, with preference for post-secondary education in Supply Chain or Logistics Management.
• A suitable combination of education and experience may also be considered. 
• Minimum of two years’ experience in dock operations, preferably in the transportation industry.
• Other experience in the transportation may also be considered and in addition to dock experience would be an asset.
• Strong communication skills in both English and French.
• Advanced computer skills with strong Excel capability as well as experience with other MS Office products and web based programs.  Previous experience with AS-400 is an asset.
• Ability to work under tight deadlines in a fast paced environment.
• Strong sense of urgency and ability to respond to demands in a calm manner.
• Exceptional interpersonal and leadership skills to manage demands and resolve issues.
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
• Results focused