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Dispatcher
Full-time
Lachine, QC

Shift: Overnight

The scope of this position is to be responsible for dispatching units to pickup and delivery freight, monitoring the performance of drivers and ensuring customer timelines are adhered to. 

How You’ll Help

• Coordinate deliveries, assign pick up requests, and enter line haul orders in the computer. 
• Assign appointment freight deliveries to trucks, manifest shipments, and check for expedited shipments. 
• Answer phones from drivers and customers. 
• Review yard check to ensure freight is not missed and trucks are on schedule. 
• Coordinate drivers to come back for second round of deliveries. 
• Coordinate daily P&D requirements. 
• Monitor driver performance and report finding to manager. 
• Identify areas for improvement and efficiencies. 
• Perform clerical duties for compliance and broker pay as required. 
• Other related duties as may be required.  

Your Skills & Experience: 

• An understanding of the geography of the area 
• High School graduate or equivalent  
• Transportation background in dispatch, dock supervision (2-3 years) 
• Computer literate in Excel and Word 
• Equipment knowledge is an asset 
• Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies 
• Results focused 
• Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, coworkers, etc. 
• Must have a strong sense of urgency 
• Good communication skills 
• Must be able to work under a flexible work schedule  
• Must be a hands-on operator, trainer, coach and mentor 
• Must be able to build and maintain relationships  
• Must be a self-starter 
• English and French required

To apply, visit our Careers page at dayross.com.

If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview. 

Overview

Overview

Application Close: 08/05/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Application Close: 08/06/2025

WHAT YOU NEED TO KNOW

• Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.       
• Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.  
• Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
• Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Our outside sales employees remain the driving force behind our profitability. They build lasting relationships with their customers and are dedicated to ensuring that every customer is satisfied with every aspect of our service.

What are the benefits for you?

• Uncapped commission with a competitive base salary and generous car allowance
• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do 

• The External Sales Representative is responsible for growing sales to achieve branch and corporate objectives.
• Maintain and optimize strong relationships with current customers, while developing the potential of new customers by offering effective professional solutions.
• Provide quotes, technical assistance, documentation, and other forms of support or materials to customers.
• Assume responsibility for developing new sales by examining market opportunities and the needs of potential customers, while customizing products and services, and providing solutions to these customers.
• Participate in establishing branch sales objectives and assume responsibility for achieving sales results (revenue, gross margin, account objectives and monthly sales quotas).
• Advise branches on competitive pricing to achieve expected margins while ensuring flexibility in acquiring large volumes of accounts or new customer accounts.
• Proactively communicate with branch management on all aspects of customer partnerships, ensuring that customer and branch expectations are met consistently, in accordance with contract terms, and that any issues are resolved immediately.
• Work collaboratively with branch employees while providing feedback and recommendations on new products, services and market conditions to customers and branch management.
• Attend trade shows, trainings and related product meetings as appropriate.

What you will bring

• Minimum of five (5) years of experience in a similar role with proven track record in profitable sales or cold calling, preferably in the wholesale distribution industry of plumbing and HVAC/R products
• Ability to meet and exceed expectations for quotas and sales goals
• Excellent deadline management and entrepreneurial spirit
• Strong ability to work independently to effectively manage assigned territory and accounts
• Proven ability to build and maintain strong relationships
• Proven initiative and ability to work independently and in a collaborative team environment
• Strong organizational skills in prioritizing and multitasking

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Employment status: Regular full-time
Position's anticipated start date: 2025-04-07 

Classification: PTS/MGT/IT B
Salary/Rate of pay: $88,566 to $106,890

Application deadline: 2025-03-12 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

The IT External Customer Experience team is responsible for day-to-day software application support and planning. This includes researching, analyzing, defining, recommending, developing/configuring, testing, implementing and supporting IT Business Solutions for Canadian Blood Services in collaboration with client groups and in accordance with regulatory requirements.

In this role, you  will be involved in all aspects of the software development process including business analysis, requirements gathering or use case development, system design, software development, testing, implementation and maintenance utilizing industry leading tools such as IntelliJ, Git, OpenShift, and the Atlassian tool suite. 

Formula for success

• Harnessing your technical expertise, you will utilize modern programming/web technologies/frameworks such as Angular, CSS, SQL, Object-Oriented Design, REST web microservices (built in Java), Drupal, SharePoint, PowerApps, Office365, Azure, Agile, etc., to collaboratively develop innovative applications in conjunction with other IT business systems.
• Drawing on your extensive experience in software development and IT systems, you will expertly handle database modeling design, queries, test data preparation, program and system testing, as well as provide exceptional support and maintenance for existing systems.
• Leveraging your skills and experience in technology assessment and analysis, you will continuously assess business and user needs, conducting in-depth analyses to identify opportunities for harnessing existing and innovative technology solutions.
• Drawing on your track record of successfully leading collaborative teams, you will excel in managing projects and providing mentorship/coaching to junior software developers and business systems analysts, including direct supervision of day-to-day activities.
• Capitalizing on your excellent communication skills, you will engage in insightful discussions with internal business partners and IT service groups, employing agile software development methodologies to drive new system development initiatives and enhance existing systems.

Desired education and skills

• Successful completion of post-secondary level education in a relevant discipline from a recognized academic institution, preferably a University Degree in Computer Science, Computer Engineering, or equivalent e.g. diploma and/or training in database management systems, operating systems, and/or networks
• Minimum 10 years of experience in agile development and designing business applications in supply chain, pharmaceutical, biologics, or similar industries, with expertise in user experience design and customer service management.
• Recent (minimum 2 years) experience in Angular and REST development is essential.
• You will be highly skilled in object-oriented design, Java programming, building responsive web interfaces (e.g., Angular), deploying applications on web application servers, and relational database modeling design.
• Experience collaborating with subject matter experts and business partners to develop robust technical solutions that drive business outcomes and deliver exemplary user experiences.

What we offer you

• 4 weeks' vacation. 
• Annual performance award up to 8%. 
• Comprehensive group health, dental and vision benefits for you and your family. 
• Defined benefitpension plan. 
• Employee discounts, wellness program, professional resources. 

What you can expect 

• This role will work in a hybrid environment with requirements to be onsite at a Canadian Blood Services location 40% of the time/2 days of the week. 
• You will work Monday to Friday, 37.5 hours per week, 7.5 hours per day.  
• If you are located outside of Ottawa, you may be expected to travel to our office location in Ottawa – 2540 Lancaster Rd, quarterly for in-person team meetings, and as required. 

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives. 

Overview

To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

High school diploma/equivalent. College diploma preferred

Knowledge of Canadian Customs regulations preferred

Knowledge of FedEx Express and Ground products and services preferred

Ability to successfully complete all basic and recurrency training.

Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

Must be able to complete and achieve minimum thresholds on any mandatory testing and training

Must be able to operate in a PC windows environment

Excellent interpersonal and verbal communication skills

Good analytical and problem solving skills

Good negotiation skills

Demonstrated ability to handle stress and work in a highly pressured, monitored and changing work environment

• Location: 4041 Rue Seré, Saint-Laurent, QC H4T2A3, Canada