What does it mean to join our TELUS family?

• Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof

• We are passionate about people - our customers, our communities, and our team

• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• We strive to ensure you have the support and resources you need to be successful at work and at home

• We offer the opportunity to work with all of our brands

As a Team Member in our stores, you can expect to:

• Be part of a high performing team where your contributions are measured and recognized

• Create solutions for our customers by using the power of technology to improve their lives

• Work in a fast paced environment, where every day is different

• Engage with prospective and current customers in store, by phone and messaging

• Work a flexible schedule, which includes evenings and weekends

What’s in it for you?

• Uncapped commission so your earning potential is limitless 

• Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible 

• Additional sales incentives like cash prizes, phones, accessories, and trips

• Career growth and learning & development opportunities to continuously develop your skills

• Opportunity to give back to communities in which we work, live and serve

• Options for company matched pension and share purchase programs

• WorkPerks - employee discounts on products and services

• And much more…

Qualifications

THE tech company to watch in the healthcare industry! The Provider Product Team, part of the great TELUS Health family, was founded by practicing physicians and tech futurists. Our team is made up of highly skilled problem solvers who are responsible for improving health care solutions within the primary care ecosystem.

We are a diverse team of over 200 passionate individuals committed to building technology solutions that provide meaningful transformations to how health care workers deliver patient care.

Our focus is to always improve - improve the processes; improve the products; improve our client's experience; and improve yourself.

Our business is connecting Canadians. Our social impact is using our world-leading technology to create meaningful change, give back to help communities thrive, and help those who need it most. As a part of our team, you help make the future friendly. We’re committed to diversity and equitable access to employment opportunities based on ability — your unique contributions and talents are valued and respected here.

You are

• A self-starter and a closer. You don’t hesitate to step up and then get it done
• Not just a coder. You analyze, decompose, design, and plan
• A collaborator. Good ideas can come from anyone and they evolve through conversation
• An artisan. Quality matters. Defects and technical debt kills velocity and stymies innovation. You test first. Refactor mercilessly. Write a little code. Repeat
• A lifelong learner. As good as you are; you know you can be better and regularly put in the time to acquire new perspectives and understand new technology

The Role – Better. Faster. Stronger

• First, do no harm. Exemplify best practices in all you do. Leave the codebase better than you found it
• Automate for efficiency and consistency. Spend less time on the boring repetitive stuff and move on to the new and innovative challenges
• Speed it up. Our data is getting bigger. Our health teams are getting larger. The information they need to understand is more complex. Use your keen analysis, experience and creativity to increase application performance
• Crush technical debt. Not all solutions stand the test of time. Identify and refactor anti-patterns and poor/incomplete implementations, before they become a problem
• Find the fault in our code. Even the best make mistakes. Diagnose and resolve production incidents
• Add more stuff. The world of healthcare is constantly evolving. Analyze business requirements. Design and build solid solutions

If this opportunity interests you, let’s chat about it and all that TELUS can do to

• Support your continued learning
• Amplify the good you do in your community
• Achieve work-life balance
• And more

Responsibilities

•  Perform full lifecycle software development
•  Write well designed, testable, Java code
•  Troubleshoot and resolve design issues and code errors
•  Automate, optimize and maintain the CI/CD pipeline for PS Suite and EMR Mobile products
•  Schedule, manage and troubleshoot software deployments
•  Manage CI/CD Tools such as GitHub, Jenkins, Artifactory and Altiris
•  Develop and maintain Ansible and Terraform scripts
•  Work in Agile development environment with multiple SCRUM teams

Qualifications

Required Skills

• Extensive experience working in J2SE or J2EE, 5 years minimum
• Experience working with Oracle and / or Postgres databases, 3 years minimum
• Experience with Python, 3 years minimum
• Experience with 3 of Git, Jenkins, Artifactory, Altris, Ansible and Terraform
• Experience writing SQL queries and analyzing SQL plans for performance improvement
• Multi threaded development experience
• Must be a quick learner who is willing to take on the challenges of adding features to a large codebase
• Solid design skills and a desire to keep current with new and changing technologies
• Excellent written and verbal communication skills to accurately articulate problems and solution designs
• Must be a team player who can work in an Agile team of developers, QAs, and product owners

Additional Skills
 

• Any experience in the health care industry
• Experience developing in Mac, Windows and Linux environments
• Experience with Kanban and Scrum
• Experience with Swing based UI’s

Details about our products 

• PS Suite is a rich client Java Electronic Medical Record application
• The user interface is written in Swing
• We support both Oracle and Postgres databases
• EMR Mobile is an Android and IOS based extension to PS Suite and other TELUS Health EMRs

We are looking for an enthusiastic, customer service minded individual who thrives in a collaborative, friendly and supportive clinic environment. Join our team and help us shape the future of how Canadians engage with the healthcare ecosystem.

Here’s how / What you’ll do
 

• Provide administrative support for clinicians in moving from patient to patient seamlessly (e.g. turn down rooms, preparing trays, packaging swabs, etc)
• Responsible for managing appointments, greeting patients, receiving and communicating messages
• Standing in as a chaperone for patients where necessary to ensure comfortability, and professionalism is maintained behind closed doors
• Maintain office operations daily, monitor supplies usage and equipment safety monthly
• Coordinate with our virtual operations team to ensure complete patient care
• Provide ad-hoc support to our virtual operations team during downtime
• Other duties, as required

You're the missing piece of the puzzle / What you bring
 

• Two (2) years of work experience in a medical environment
• Medical Office Assistant (MOA) certification is strongly recommended
• Excellent communication skills
• Intermediate computer skills and knowledge of Windows & Google Suite environment
• Basic telephony skills and previous experience connecting calls to various departments
• Superior time management skills
• A quick learner, ability to organize, adapt, prioritize and multitask
• Confidentiality and high level of empathy is critical
• A proactive attitude with the ability and skill to achieve goals independently or with limited direction from a supervisor

 
Great-to-haves
 

• Private clinic, Dental clinic, Senior Citizen community living Medical Office or Primary Care Medical Office experience would be a strong asset
• Previous experience of making referrals and specialist appointments would be an asset
• Knowledge of medical terminology, experience handling medical records or physical charts would be an asset

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
 

As an Ambassador of our Solutions, you will provide expertise and analysis in the areas of Payroll to a public sector Hospital client in Ontario with over 4000 employees. As an Advisor, you will provide thought leadership and best practice to the client on how to handle unique scenarios and escalations.  As a Researcher, you should be ready to investigate questions using a variety of resources to obtain necessary data. As an Analyst, you will create reports to provide to various stakeholders, review them for accuracy and provide guidance on improvements or efficiencies.

Responsibilities

• Manage work requests from the client to determine priority, implementation timelines and liaison with technical team for completion
• Manage the implementation of Collective Agreement renewals including:  communications to employees, updating of applicable documents, updating of applicable plans, premiums and employee data on PeopleSoft and the calculation of retro payments.  
• Ensure the accurate processing of a bi-weekly payroll for 4,000 employees on PeopleSoft, including auditing, deductions, additional payments, union dues, benefit deductions and review of GL files prior to sending to the client
• Preparing payroll journal entries
• Manage multi-union deductions and responsibility premium payments
• Coordinating and processing employee RRSP, family support and garnishment deductions
• Reconciliation of year-end T4/T4A’s tax slips and government reporting, and regular auditing throughout the year
• Preparation of all biweekly, monthly and annual remittances for third party vendors and government organizations (i.e. union dues, RRSP, benefit carriers, WSIB, EHT, receiver general, family support and garnishments).
• Complete WSIB Form 7 earnings reporting
• Maintain and update documentation regarding Payroll processes and controls
• Support continuous process improvements and reengineering
• Support Payroll project initiatives including documentation, testing, and training
• Testing any new enhancements or fixes to PeopleSoft before they are released into Production environment with support from the technical team.  
• Partner and collaborate with the client and other team on resolving Payroll related issues
• Other tasks as assigned
• Ability to come to the office in Hamilton, Ontario 1 day per week, depending on workload, training and tasks

Qualifications

What you bring

• Strong knowledge of PeopleSoft or other payroll applications
• Strong knowledge of Hospitals of Ontario Pension Plan (HOOPP)
• Strong knowledge of best practice in HR and Payroll
• Proficiency with Microsoft Outlook, Word and Excel
• Excellent analytical skills, attention to detail and accuracy, and achieving quality standards a must
• Highly motivated, energetic with a positive attitude, and possesses an intrinsic passion for quality and process improvements
• Proven decision-making abilities based on analysis, experience, judgment and innovative thinking.
• Ability to create positive relationships, establish rapport and work effectively in cross-functional teams.
• Strong written and verbal communication skills
• Detail oriented and ability to work to tight timelines
• Excellent organizational skills; including effective prioritization, time management, and the ability to multi-task.
• Strong client service skills

Required Professional Designation/Certification:
 

• Degree or diploma in Human Resources
• Successful completion of PCP certification is an asset

Required Experience:
 

•  3-5 years of experience in Payroll roles

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and serve our communities. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. We’re committed to diversity and equitable access to employment opportunities based on ability—your unique contributions and talents will be valued and respected here. You’ll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding.
 

What does it mean to join our TELUS family?

• Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof

• We are passionate about people - our customers, our communities, and our team

• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• We strive to ensure you have the support and resources you need to be successful at work and at home

• We offer the opportunity to work with all of our brands

As a Team Member in our stores, you can expect to:

• Be part of a high performing team where your contributions are measured and recognized

• Create solutions for our customers by using the power of technology to improve their lives

• Work in a fast paced environment, where every day is different

• Engage with prospective and current customers in store, by phone and messaging

• Work a flexible schedule, which includes evenings and weekends

What’s in it for you?

• Uncapped commission so your earning potential is limitless 

• Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible 

• Additional sales incentives like cash prizes, phones, accessories, and trips

• Career growth and learning & development opportunities to continuously develop your skills

• Opportunity to give back to communities in which we work, live and serve

• Options for company matched pension and share purchase programs

• WorkPerks - employee discounts on products and services

• And much more…

What does it mean to join our TELUS family?

• Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof

• We are passionate about people - our customers, our communities, and our team

• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small

• We strive to ensure you have the support and resources you need to be successful at work and at home

• We offer the opportunity to work with all of our brands

As a Team Member in our stores, you can expect to:

• Be part of a high performing team where your contributions are measured and recognized

• Create solutions for our customers by using the power of technology to improve their lives

• Work in a fast paced environment, where every day is different

• Engage with prospective and current customers in store, by phone and messaging

• Work a flexible schedule, which includes evenings and weekends

What’s in it for you?

• Uncapped commission so your earning potential is limitless 
• Flexible benefits plan to meet the needs of you and your family; part-time and full-time employees are eligible 
• Additional sales incentives like cash prizes, phones, accessories, and trips
• Career growth and learning & development opportunities to continuously develop your skills
• Opportunity to give back to communities in which we work, live and serve
• Options for company matched pension and share purchase programs
• WorkPerks - employee discounts on products and services
• And much more…

Total Earnings Range: $17.40 to $57.70 per hour

Note that the actual Total Earnings Range includes the Base Rate plus any additional earned from our uncapped compensation programs this year.