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Position Summary:To process customs clearance (release) AND/OR confirm declarations for repetitive and non-complex shipments guided by the CCBS system and personal skills.Client (Internal/External):Import operations, Support Services, Consulting, Inbound services, Sales, etc, and all customs clients and partnersSpecific output or services:
Customs release AND/OR confirm declarations for repetitive and non-complex shipments using client' profile in CCBS system (creates or modifies line code/classification)
Handle delivery service AND/OR import permits requests if required AND/OR gather and send proper documentation to the government

Job Key Contributions/Task:
Data entry (open customers' files, validate information, credit and invoicing)
Collect supplementary information or documentation from customers, drivers, custom and other offices, etc, when required
Identify customer profiles discrepancies
Answer standard questions and requests from customers, drivers, customs and other offices
Work as team member with other actors: clients, UPS SCS employees, carriers, inbound agents

Qualifications required
6 months to 2 years of experience
High school degree
Bilingualism required - intermediate level (in Quebec Only)
Basic knowledge in Customs operations, laws and regulations, and other government departments
Basic understanding of HS system
Basic computer skills

Overview

What's in it for you?

• Salary: $17.90- $21.40 to start
• Afternoon and night shift premiums available 
• Afternoon and evening shifts available
• Opportunity for overtime 
• Benefits available approx. 6 months after start date
• Pension after 2 years of continuous service
• Progression wage increases
• Perks and discounts on entertainment, travel, attractions, shopping, sports and more
• All PPE is provided to employees (hard hat, boots, jacket, etc.)
• Shifts do not rotate
• Support of a union
• Highly automated and fast paced learning environment
• Opportunities for growth and training development

 You must be legally eligible to work and currently residing in Canada.

You must be available for fulltime hours Monday to Friday and some Saturdays when overtime is required. Some shifts are on a 10 hour shift, 4 days a week basis, varying days between Monday-Saturday. 

Semi Skilled and Skilled Workers: The Semi-Skilled position is responsible for operating single-function machines to process and package meat products

Responsibilities: 

• Set up and adjust single-function processing and packaging machines preparatory to operation
• Enables the movement of product from one position/location to another using power equipment; Inspects/weighs product; Operates equipment and makes some decisions and some troubleshooting involved
• Monitor machines for proper operation watching for jammed materials, defects or other irregularities
• Operate single function machines required to process or package food products
• Check products for defects and to ensure conformance to company standards and perform corrective machine adjustments as necessary
• Participate in continuous improvement programs, meetings, etc.
• Understand and comply with basic food safety principles
• Other duties as assigned

APPLY NOW! 

The Technician III - Stationary is responsible for operating the facility including, but not limited to mechanical other supporting systems; performing structured inspections, preventative and corrective maintenance, routine and on-demand services on facility mechanical equipment and other systems. The Technician III, Stationary is also responsible for performing work in accordance with established processes and practices and for complying with internal and external requirements including but not limited to environmental, health and safety, fire protection. 

This role will work in collaboration with all key BGIS departments to ensure full support of all activities and play a key role in our INTEGRATED approach to operating buildings.   

This is an on-site full time position located in Oakville.

Opportunities for Development:   

At BGIS we are committed to the development of our people – offering them opportunities to learn and grow into various roles.  Success in the role offers Team Members the opportunity to explore various roles – some include:  

• On Account & expanded Operational roles
• Facility Management Office roles to support accounts
• Project Management roles support projects

KEY DUTIES & RESPONSIBILITIES 

Safety Ownership and Regulatory Compliance 

• Comply with all internal and external requirements including but not limited to environmental, health and safety, fire protection and mandated by BGIS Health Safety and Environment Teams and enforced by law. 
• Take ownership of safety measures relates to building equipment, ensuring the secure operation of critical systems.

 Technical Leader and Oversight: 

• Performs regular facility, mechanical and other equipment and systems monitoring inspections, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. 
• Responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical equipment and other systems. 
• Participates in and assists with facility-related projects. 
• Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides suggestions for enhancement and repair. 
• Maintains all assigned tools and arranges for repair and replacement where required. 
• Assume technical leadership in maintaining and optimizing building equipment to prevent disruptions to tenant operations. 
• Ensure peak performance of critical building equipment, including HVAC, electrical, and plumbing systems, through continuous technical monitoring and maintenance supporting 24/7 operations.  

 Visibility in Sites: 

• Establish a strong technical presence at facility sites, particularly focusing on critical building equipment areas. 
• Cultivate technical relationships with on-site personnel, emphasizing the importance of equipment reliability and technical response to equipment issues. 

Inspection Management: 

• Performs work in accordance to established processes and practices. 
• Monitors assigned facility by conducting facility walkthroughs for mechanical, electrical and other equipment system monitoring and inspection. 
• Execute comprehensive technical inspections of building equipment, focusing on critical systems that directly impact tenant operations. 
• Document and analyze technical findings, prioritizing equipment-related repairs and upgrades. 
• Execute and maintain a meticulous technical inspection checklist and database specific to building equipment. 

 Occupant Experience: 

• Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered. 
• Enhance the tenant experience by prioritizing the reliability and technical functionality of building equipment. 
• Collaborate with facility management to ensure seamless equipment operation and minimal tenant disruptions. 

 Proactive Communication and Escalation: 

• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise 
• Communicate technical information effectively, with a focus on building equipment, to internal teams and external vendors. 
• Escalate critical equipment-related issues to minimize downtime and tenant disruptions. 
• Maintain open and technical communication channels with stakeholders, emphasizing equipment status and maintenance updates. 

Work Order Management: 

• Manages work order life cycle in partnership with the Central Work Order Management Team progressing the work form dispatched through to completion and records resolution data within service maintenance management database. Ensures work completed meets quality, contract response and all other requirements. 
• In partnership with the BGIS CMMS Team, Assists in the implementation of preventative maintenance (PM) program. Ensures that deficiencies are identified, recorded and escalated, and that related documents are maintained. 
• Ensures the way work is performed is following corporate and legislated policies, procedures, practices and guidelines related to environmental, health and safety, fire protection and any other applicable requirements. 
• Prioritize technical work orders related to building equipment to minimize business disruptions for tenants. 
• Efficiently coordinate technical assignments and oversee the timely completion of equipment-related tasks. 
• Maintain thorough records of technical work order history, including equipment-specific details and expenses. 

Financial Ownership (Including Quotes Management): 

• Submits all expenditures on a timely basis. 
• In partnership with the Maintenance Lead, FM, and Regional Director, manage the budget for building equipment maintenance, seeking cost-effective solutions to ensure tenant operations are unaffected. 
• Solicit and evaluate technical quotes for equipment repairs, maintenance, and upgrades, with a strong focus on minimizing tenant disruptions. 

Vendor Management: 

• Oversee technical vendors and contractors with specialized expertise in building equipment maintenance. 
• Hold vendors to high technical standards, emphasizing the importance of maintaining equipment integrity to prevent tenant disruptions. 

KNOWLEDGE & SKILLS

• High school diploma plus trades training and/or certification or licensing.
• Minimum 3 years’ experience providing preventive and corrective maintenance on heating ventilation and air conditions systems, or pneumatic or hydraulic systems.
• Sound knowledge of processes and practices relating to facility operations and maintenance
• Demonstrated ability to maintain, troubleshoot and repair (as per applicable qualifications) mechanical and other building systems and equipment 
• Possesses a strong environmental, health, and safety mindset.
• Strong client-service orientation along with a high sense of urgency 
• Knowledge and understanding of Building Automation Systems (BAS)
• Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
• Mentoring skills required to support lower level technician’s development
• Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
• Must strictly adhere to Health and Safety policies including wearing required Personal Protective Equipment (PPE)
• Must be capable of obtaining appropriate security clearance
• Knowledge and understanding of HVAC Systems

Licenses and/or Professional Accreditation (one of the following bullet points)

• Building Operator Certification or equivalent through an accredited institution required

BGIS is an equal opportunity employer, and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.

Classification: BT OPSEU 160
Salary/Rate of pay: $25.89

Application deadline: 2024-10-21 

Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Overview

Overview

Reporting to the Senior Manager of Advisory Business Services, the Branch Administrator is responsible for the day-to-day administrative and operational duties required to support Branch advisors in our Waterloo location.  The role is required to be an onsite presence.

***************This role is a full time in office role*********************

Key Accountabilities:  

This role provides reception and administrative support to the Branch Office at 1 Blue Springs Drive, Waterloo, Ontario.  This position requires excellent customer service skills, professionalism, and the ability to create strong working relationships with advisors.

Administrative Support for Branch Office (75%)

• Act as Receptionist/greets all visitors and callers.

• Answer, screen and forward any incoming phone calls while providing basic information when needed.

• Receive and sort daily mail/deliveries/couriers.

• Monitor and manage Building Engines website for tenant work orders.

• Assist with maintaining filing system

• Maintain site facilities, including ordering office and kitchen supplies and refreshments

• Co-ordinate on-site presentations with partners and other social events

• Maintain contact with Building property services

• Established office procedures and documented processes to promote efficiencies in the future

• Maintain the office A/P invoices ensuring prompt payments are made

• Office management (physical filing system, supplies, mail, office equipment, etc.)

• Maintain online emergency communications database.

• Onboarding new advisor (workstation, security, telephone, parking)

• Handle client cheque deposits for branch advisors (maintain log of deposits for compliance)

Administrative Support for Advisors (25%)

• Ad hoc support for basic administrative tasks for advisor teams.

• Keeping apprised of changes and communication within the company to provide an effective network of current information.

• Supporting advisor teams with any changes/updates to processes.

Requirements:  

• College education preferred.

• Excellent telephone manner and customer service skills.

• Minimum two years of administrative experience, preferably in a property management or real estate environment.
   

Key responsibilities:

• Highly organized and able to work in a busy office environment.

• Strong communication skills - verbal and written.

• Proficient in Microsoft Office

• Team player with a positive attitude.

• Handling and paying various expenses of branch and executing process to charge back advisors.

• Daily banking for advisors.

• Managing laptops and technology with third party vendor.

• Responsible for day-to-day cleanliness of the entire branch (ex: loading and emptying dishwasher, watering plants, etc.).

• Co-ordination of a weekly external visitor list and liaising with Security.

• Strong interpersonal and diplomacy skills with a high comfort level in dealing with advisors and clients

• Ability to exercise discretion in dealing with sensitive situations, using good judgment when responding to issues or requests.

• Strong ability to multitask as priorities may shift day to day.

• Attention to detail, takes initiative, strong organization skills.

• Strong written and verbal communication skills a must.

When you join our team:
 

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion aremore than just words.
• As part of our global team, we’ll support you in shaping the future you want to see

Overview