1336 Jobs Found
Call centre agent customer service Full-time Job
Les Rôtisseries St-Hubert Ltée
Customer Service MontréalJob Details
Requirements:
Languages: Candidates must have knowledge of more than one language.
Education: Candidates need standard educational qualifications such as a high school, bachelor’s degree, a certificate or a diploma
Experience: Candidates don’t need experience although having experience is an asset
Physical Requirements:
- The candidate should be able to work in fast-paced environment
- The candidate should be able to perform repetitive tasks
- The candidate should be able to work under pressure
Other Requirements:
- The candidate should be able to work with being focused on the client
- The candidate should be punctual and also be someone who can be relied on
- The candidate should have an efficient interpersonal skills and also an excellent oral communication
Responsibilities:
- The candidate should be able to address customers’ complaints or concerns
- The candidate should be able to answer inquiries and provide information to customers
- The candidate should be able to take customers’ orders
Benefits:
- The employees get dental plan, disability benefits and vision care benefits
- The employees get as per collective agreement and bonus
- The employees get group insurance benefits, life insurance, maternity and parental benefits and Registered Retirement Savings Plan (RRSP)
- The employees get free parking availability, learning/training paid by employer, on-site amenities, on-site recreation and activities, paid time off (volunteering or personal days), team building opportunities, variable or compressed work week and wellness program
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.
By Email
csc@st-hubert.com
Be prepared for the screening questions
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Call centre agent customer service
Les Rôtisseries St-Hubert Ltée
Montréal - 23.62kmCustomer Service Full-time
15.25 - 15.75
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Corporate IT - Operational Solutions, Team Leader Full-time Job
IT & Telecoms MontréalJob Details
Your future role on our team
You’ll report to the Department Manager, Infrastructure, Operations and IT Service Centre. You’ll serve as Manager, Operational Solutions, to implement and optimize complex IT solutions in support of operational activities. As such, you’ll manage a team of five people and ensure optimal coordination among management, operational managers and the IT team in achieving strategic objectives. You’ll also help with strategic planning of innovation activities and laboratories in order to make them operational.
With us, you’ll get the opportunity to...
Operations management
- Prepare project plans and workflows, then prioritize and delegate work to ensure objectives are met.
- Lead the entire project life cycle, from kick-off to testing, deployment and operation.
- Manage risks and interdependencies and optimize the flow of improvement initiatives for infrastructure and application development.
- Conduct work meetings with clients to fully understand and prioritize their business needs.
- Advise internal clients and propose solutions to various needs and problems.
- Improve products and services from the product portfolio throughout the application life cycle (finance, user experience, efficiency, simplification, technical performance, cybersecurity, obsolescence, etc.).
- Influence stakeholders to ensure products and applications meet business needs and are aligned with corporate objectives.
- Write follow-up reports, manage change requests and ensure project profitability.
- Manage project budgets, risks and schedules (deliverables, milestones, dates).
- Work proactively with other teams to establish and maintain effective relationships with stakeholders and respond to internal client requests and concerns.
- Assume a leadership role as required to align infrastructure and application platforms.
- Coordinate activities with external suppliers involved in selected solutions.
- Participate in the profitability analysis (business case) for certain projects, if required
Planning
- Define, prioritize and manage the product and application portfolio in collaboration with internal clients and in line with business objectives.
- Work with IT management, suppliers and internal clients to identify optimization and improvement opportunities for the organization.
- Actively participate in portfolio governance to ensure that value-driven investments are prioritized across the firm.
- Manage the allocation of budget allowances for operations and product/application development.
Human resources management
- Coordinate and engage a five-person team of IT analysts and developers to ensure progress and delivery of products to agreed deadlines, quality and processes.
- Manage and coach team members in carrying out their activities, developing their skills and updating their expertise.
Do your qualities and values match our corporate culture?
- Entrepreneurial spirit
- Results-driven
- Desire to motivate and train colleagues and internal clients
- Thirst to learn and excel
- Eco-mindful
- Desire to be in the thick of the action
- Ability to see beyond established standards
- Rigorous and ethical
Summary of certifications and job requirements
- University degree in Information Technology or Administration (specializing in information systems or security), or a combination of education and experience deemed equivalent
- At least five years of experience as a product manager
- Relevant experience in coordination or team management
- Proven experience in project management as well as budget and cost control
- Bilingual (English and French)
- Leadership and team spirit
- Strong aptitude for problem-solving and priority management
- Ability to work well under pressure
- Excellent communication skills
- Asset: Knowledge in cybersecurity (Agile and .NET)
- Asset: Experience in a consulting engineering environment
At BBA, you get many benefits
- Flexible schedule – Presence at the office and working from home
- A caring environment where everyone’s ideas are listened to and where there’s no sense of hierarchy
- Friendly, eco-mindful and high-tech workspaces
- Access to an annual premium program for regular employees
- A vibrant social club with something for everyone
- A collaborative team that shares its ideas and knowledge
- A corporate culture that values expertise
Corporate IT - Operational Solutions, Team Leader
BBA
Montréal - 23.62kmIT & Telecoms Full-time
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Senior Database Administrator Full-time Job
IT & Telecoms OttawaJob Details
JOB SUMMARY
The Network Engineering and Operations Branch provides network engineering and operational support and maintenance of the City of Ottawa’s network infrastructure and related networking solutions, which are key enablers of the delivery of all IT services to the corporate and residents.
You provide technical expertise for the management of corporate databases and related platforms and services. You are responsible for the day-to-day operations of a portfolio of databases and related services, and contribute to the ongoing planning for underlying infrastructures and architectures. You also lead database and related activities for complex projects, and actively participate in the unit’s and branch’s business planning functions.
Candidates for this position must have expertise with Oracle database administration and PL/SQL development.
EDUCATION AND EXPERIENCE
Completion of 3 year community college diploma in Computer Science or a related field. University degree is preferred.
Minimum of 5 years of information technology experience and a minimum of 3 years focusing on database administration and development
KNOWLEDGE
- Concepts, operations and management, infrastructure, architecture, configuration, performance, security, backup & restore, best practices and tools relating to Oracle, Microsoft SQL Server, MySQL and other database platforms including open source and cloud-based database services (i.e., Azure, Oracle & AWS),
- Concepts, operations, scripting, security, best practices, and tools relating to Windows, Unix and Linux for database management and operations,
- General understanding of the information technology field, including the different sub-disciplines (i.e., application architectures, networking, servers, storage, cloud, and security) and their relationships with database architecture and management,
- Advanced programming methodologies, techniques, security standards, and tools for databases and related platforms and services (i.e., PL/SQL, T-SQL, Shell scripting, PowerShell, Python, etc.),
- Database related analytic concepts (i.e. data warehouses & data lakes)
- Database performance tuning processes, strategies, and tools,
- Industry trends and developments in database architecture, operations, management, and infrastructure management
- Project management
- Data transformation concepts and tools (i.e., SSIS, Data Factory)
- Data modelling techniques and practices
- Applicable legislation (e.g. the Municipal Freedom of Information and Protection of Privacy Act), and Payment Card Industry Standards
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
- Desirable Qualifications:
- Experience managing NoSQL and Graph database products
- Experience managing Azure cloud database services including analytical database services such as Data Lakes
- Experience with data transformation platforms such as SSIS, Data Factory
- Knowledge of Enterprise Architecture principles
- City services and applications
COMPETENCIES, SKILLS AND ABILITIES
- Database design, development and administration
- ETL design, development and administration
- Troubleshoot and resolve complex technical problems
- Performance tuning
- Analyze statistics and trends and forecast future requirements
- Write reports, documentation and procedures
- Provide technical leadership and take initiative
- Liaise effectively with all levels of staff, city partners and vendors, across multiple business lines
- Plan for the impact of technology changes on the city
- Organize work and meet deadlines
- Use effective judgment when immediate supervision is unavailable
- Research and analytical skills
- Mentor junior staff (where applicable)
- Good organization and prioritization skills to handle multi-tasking
- Enterprise scale application deployments
- Communication skills to challenge vendor/contractor solutions
- Research, analytical and forecasting skills
- Exceptional critical thinking and problem-solving skills
- Build and lead teams, and supervise the work of external technical specialists
- Diplomatic and tactful
- Collaborative approach in working with others
- Able to interact with other organizations' technical staff effectively
- Well organized and reliable
- Able to handle multiple tasks and work independently with minimum supervision
- Trustworthy with privileged accounts and information
- Work well under pressure
- Commitment to client service/satisfaction
- Self-motivated
- Demonstrates initiative and a good work ethic
- Willing to work flexible hours, including evenings and weekends
- Work systematically and calmly under pressure
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Senior Database Administrator
City Of Ottawa
Ottawa - 147.88kmIT & Telecoms Full-time
87,068.80 - 105,951.30
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Personal Support Worker - Casual Pool Full-time Job
Public Service OttawaJob Details
JOB SUMMARY
Resident Care is responsible for the planning, coordinated development, management and implementation of long term care home nursing and personal care activities, programs, services and initiatives to the residents of a municipal long term care facility.
You are responsible for supporting total resident care, according to a Resident Care Plan, ensuring residents' optimal functioning and well being in a supportive, therapeutic environment, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of Grade 12 and a Personal Support Worker (PSW) certificate program* which meets the standards established in the Long Term Care Act.
*Clinical Practicum hours within the Personal Support Worker program consist of a minimum of one hundred and forty (140) hours, as practical experience, preferably with clinic experience in a geriatric or long term care setting.
No other related work experience is required.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Resident hygiene, optimal functioning, well-being, feeding, elimination
- Health Care Aide routines and practices in a long-term care setting
- Infection control guidelines
- Transfer and positioning techniques of residents
- Rehabilitation and palliative approaches
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Effective team member
- Respectful and caring to residents
- Communicate with cognitively impaired residents, families, colleagues and staff
- Organize and prioritize workload
- Manage time effectively
- Follow resident care plan and carry out activities as directed
- Report resident needs through observation of physical and mental condition/behaviour
- Follow safety procedures to maintain a safe and clean environment
- Transfer and positioning techniques of persons requiring long term care
- Good interpersonal and communications skills
- Meets the physical demands of the job
- Self-motivated
- Displays a positive attitude towards older persons
- Demonstrates respect for resident choice, privacy and confidentiality
- Communicate respectfully with residents, families, colleagues and staff
- Reliable, punctual, flexible, adaptable, tactful
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- The successful candidate will be required to complete a Declaration of Offences and Misconduct form.
- Please upload your Personal Support Worker Certificate or nursing diploma or nursing transcripts. Applications without the Certificate/transcripts will not be considered.
- Collective Agreement Schedule Range* Employees may additionally be eligible for a compensation enhancement under a prescribed Compensation Enhancement Program under the Supporting Retention in Public Services Act, 2022, as may be amended from time to time.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Personal Support Worker - Casual Pool
City Of Ottawa
Ottawa - 147.88kmPublic Service Full-time
29.74 - 34.80
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Industrial Electrician/Operator Full-time Job
Maintenance & Repair OttawaJob Details
JOB SUMMARY
The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa.
You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of electrical and electronic equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including wastewater treatment plant, pumping stations, odour control facilities, and regulators).
These duties are carried out in an industrial, production and quality-focused environment and, as such, must be completed in consideration of, and in close coordination with, other skilled trade and maintenance staff in the Branch.
As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.
Note this equipment includes, but is not limited to: electrical power supply, distribution and generating equipment (up to 44kV), generators (up to 4.8MW), motors (up to 1.5MW), associated motor starter and control equipment, power cabling, transformers, standby, emergency and uninterruptable power systems, lighting systems, power control and lighting panels, electric actuators, electrical metering and monitoring systems, instrumentation and control equipment, and building services equipment. The equipment may or may not be energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade reservoirs, outdoor power substations, office areas, etc.
EDUCATION AND EXPERIENCE
Completion of Industrial Electrician or Construction and Maintenance Electrician apprenticeship program of 9000 hours.
Minimum of 5 years of experience as a licensed Industrial Electrician or Construction and Maintenance Electrician in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of low, medium and high voltage electrical equipment and the installation, construction and commissioning of low, medium and high voltage electrical systems.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Canadian Electrical/Building/Fire Codes
- Ontario Electrical Safety Code
- Electrical Utility Safety Rules
- Hydro One Utility Work Protection Code
- Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
- Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
- Branch, Departmental, Unit and Section roles and responsibilities
- Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes
- City Purchasing Bylaw and policies, as related to authorized purchases and responsibilities
- CVOR Vehicle Requirements as identified by the Province
- Ontario Traffic Manual - Book 7 as it applies for traffic control plans as regulated by the Ministry of Transportation (e.g. when working at remote facilities that require partial or full lane closures)
- Electrical theory
- Electronics, instrumentation and controls
- Installation, inspection, testing, maintenance and repair methods and procedures for high, medium and low voltage equipment including pumps, motors, compressors, ventilating equipment, switchgear, transformers, etc.
- Math concepts applicable to the trade
- Working knowledge of mechanical equipment, materials and maintenance procedures
- Computer system applications pertinent to water and/or wastewater facilities including SCADA Systems and Maintenance Management Systems
- MS Office and Outlook
- Knowledge of TSSA rules & regulations
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Work effectively, with others and independently
- Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
- Perform trade-related preventive and corrective maintenance procedures
- Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, etc.)
- Analyze, identify and solve problems quickly and effectively
- Use a wide range of hand tools, machine shop tools, measurement tools and testing equipment
- Make precise and accurate measurements and layouts
- Accurately read, interpret and mark-up technical drawings
- Clearly sketch electrical schematics and installations
- Understand and effectively utilize new information for problem-solving and decision-making
- Good organizational skills
- Readily establishes effective interpersonal relationships
- Good record of attendance
- Alertness, dependability, punctuality
- Work well under pressure and without constant direct supervision
- Attention to detail
- Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
- Willingness to work outside of normal hours
- Comfortable working at heights
- Comfortable working in and around confined spaces
- Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Industrial Electrician/Operator
City Of Ottawa
Ottawa - 147.88kmMaintenance & Repair Full-time
81,960.32 - 95,896.32
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Delivery Driver (CLASS 5) Full-time Job
Transportation & Logistics DrummondvilleJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate or equivalent experience
Experience: Candidates should have considerable experience in the relevant field
Working Hours: 40 to 45 hours a week
Schedule: 9 AM and Noon, Monday to Friday
Shift: Monday to Friday (5 days a week – no weekends!)
Requisition ID/Job ID: R24001850
Physical Requirements:
- The candidates should have the ability to lift up to 70 lbs. (35kg) without assistance and 150 lbs. (68kg) with assistance
Other Requirements:
- The candidates should possess the ability to read and navigate with map books
- The candidates must be a minimum of 21 years of age (for insurance purposes)
- The candidates must hold a valid class 5 driver’s license
Responsibilities:
- The candidates should be able to enjoy working in a physical, fast-paced, outdoor environment that involves delivering packages in residential areas for UPS
- The candidates should be able to demonstrate excellent customer contact and driving skills as Package Delivery Drivers
Benefits:
- The candidates can progress to a maximum rate of $32.99/h (probation + 48 month progression)
- The candidates will be paid weekly, with direct deposit into their account every Friday
- The candidates will have immediate access to UPS ‘Employee Discounts’ upon hiring
- The candidates will receive paid training
- The candidates will have opportunities for advancement
Delivery Driver (CLASS 5)
UPS
Drummondville - 108.07kmTransportation & Logistics Full-time
17
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Onsite Technical Support Specialist Full-time Job
IT & Telecoms MontréalJob Details
A Technical Support Specialist is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Support Specialists to ensure our merchants get the answers they need. Comprehensive paid training is provided to all Specialists and the level of support they provide to customers becomes more diversified as they become more comfortable with the skills attained through in-class and on-the-job learning. Our Specialists will also be responsible for providing feedback on and auditing our help documentation, so that our knowledge base continually improves, providing faster merchant resolution over time.
Note: This full-time position is a work-from-site opportunity. All candidates must be able and willing to commute to and work from our site located in Montreal, Canada. Remote opportunities are not available.
Specific Responsibilities May Include:
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Deliver timely and complete solutions to our merchants via various channels (chat, email, phone), ensuring they receive quality resolutions with the utmost care and attention;
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Handle Technical issues, providing clear guidance to Merchants via various channels to quickly resolve issues and help them grow their business;
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Provide continuous feedback on our help documentation and actively participate in auditing processes, by using, reviewing, and publishing content in a knowledge centered service (KCS) model;
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Contribute to the continuous improvement of our knowledge base, maintaining up-to-date and user-friendly resources which will ultimately benefit our Merchants;
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Describe Technical systems and solutions in simple terms that merchants of all technical abilities can understand;
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Demonstrate flexibility and adaptability by working on different teams based on the needs of our users (merchants, partners, and buyers) and our organization;
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Embrace changing roles and responsibilities to provide support where it is most needed;
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Stay updated on our evolving product and support offerings, services, and the latest tech, continuously expanding your expertise to efficiently assist Merchants and recommend new features that can enhance their business
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Ad hoc duties as assigned
Required Experience, Skills & Competencies:
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Six months to 1 year experience within a call center environment in a technical support capacity. 1-2 years experience preferred or demonstrated
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Fluent in English (read, write and speak) and if required for bilingual roles, fluent in both English and French
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Excellent communication skills, particularly in writing with a typing speed of at least 30 WPM
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Able to troubleshoot technical issues with minimal guidance
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Familiarity with working with and adapting to new technologies
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Experience in managing relationships with internal or external stakeholders, customers, clients, or other relevant parties. This is not limited to customer service roles
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Experience with leading conversations, providing guidance and direction to solve problems and guide customers towards appropriate solutions
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Ability to approach problem-solving with creativity and curiosity, seeking unique ways to address challenges while engaging with customers
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Possess strong critical thinking skills to evaluate the accuracy of information and determine if it requires updates or edits
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Proven ability to resolve problems efficiently, identifying issues, searching for existing solutions, and documenting new ones as required
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Strong desire to learn and work with AI tools and new technologies
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Ability to take initiative and execute plans quickly with general supervision
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Demonstrate a genuine passion for learning, waking up each day excited to acquire new knowledge;
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Ability to interact with customers and co-workers from diverse backgrounds, demonstrating cultural sensitivity and awareness of customs, traditions, and communication styles to provide inclusive and personalized support
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Ability to adapt quickly and embrace change
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Ability to pass a background check which may include federal fingerprinting and security clearance
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The flexibility to work any shift assigned between the hours of operations of 8:00 am to 8:00 pm ET, Monday through Sunday. Shifts will be full-time, so weekend and evening availability is required
TELUS Values:
TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:
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We passionately put our customers and communities first
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We embrace changes and innovate courageously
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We grow together through spirited teamwork
At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.
Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.
Additional Job Description
Language Reference |
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English |
Onsite Technical Support Specialist
Telus Corporation
Montréal - 23.62kmIT & Telecoms Full-time
42,000
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Sales Associate Full-time Job
Sales & Retail LavalJob Details
At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!
As a Sales Associate, you can expect to:
- Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers
- Promote Rogers & Fido brands, including Rogers Mastercard
- Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
- Participate in community events and outreach efforts to support local small businesses.
- Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals
What’s in it for you:
- Competitive compensation plus commissions
- One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
- Mental Health and Support benefits- 100% coverage
- Employee and Family Assistance Program benefits
- Employee discounts that can offer up to 50% off our Rogers & Fido products and services
- A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- A flexible schedule, including evenings & weekends (Min 20 hours/week)
- Career growth and development opportunities
What we’re looking for:
- You are great with people and are passionate about delivering an exceptional customer experience
- You love being part of a team and are a great collaborator
- You are excited and inspired by technology
- You meet the minimum age of majority in your province
- English is an asset
After you apply, watch your email
Candidates will be required to complete an online assessment as a next step. If you are selected to move forward in the process, our recruitment team will reach out to you discuss the position further.
Sales Associate
Rogers
Laval - 13.39kmSales & Retail Full-time
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Customer Service Representative, Scotia iTRADE Full-time Job
Customer Service MontréalJob Details
“Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will be required to work closely with other groups from head office who operate primarily in English, they will report to a manager from head office who is an English speaker, and/or they will serve and English-speaking clientele.”
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.
Is this the right role for you? In this role you will:
- Assist with client inquiries while delivering memorable service
- Use discretion and problem solving to own the client experience
- Provide personalized solutions by recognizing value add solutions
- Facilitate a culture of passion, accountability, and collaboration by being an active member of your team
Do you have the requirements to succeed in this role? We'd love to work with you if you have:
- Fluency in both English and French
- A broad knowledge of investment products and procedures relating to securities settlement
- The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
- Strong written and verbal communication skills
- The ability to utilize time-management and prioritization skills
- A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties
While not essential, it would be an asset if you have:
- Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
- Completed a post-secondary education in Commerce/Business, or Financial Planning
- Prior work experience in a brokerage or Contact Centre
- Knowledge of the Financial Services Industry
What's in it for you?
- Competitive pay
- The opportunity to gain valuable industry knowledge and expeirence
- The opportunity to advance your career through other roles within Wealth Management and Scotiabank
- A workplace culture built around inclusion, diversity, and potential
- The opportunity to participate in a customized and comprehensive training program
Employment Details:
We value employee training and development. We provide comprehensive training for all successful candidates.
Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses.
Work Hours
The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.
Why Scotia iTRADE?
Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank.
Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole. If you need specific accommodations during the hiring process let us know and we will work with you.
Customer Service Representative, Scotia iTRADE
Scotiabank
Montréal - 23.62kmCustomer Service Full-time
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Estate Planning Specialist Full-time Job
Real Estate MontréalJob Details
What is the opportunity?
We are looking for an Estate Planning Specialist to join the RBC Wealth Management Financial Services team. You will be responsible for achieving Individual Life and Living Benefit product revenue results and annual business plan targets. Using a team selling approach, you will partner with Investment Advisors and Investment Counsellors, their clients, and other members of the Wealth Management team.
What will you do?
- Collaborate and help educate Investment Advisors and Investment Counsellors in matters relating to insurance concepts and how they fit into wealth preservation and wealth transfer strategies.
- Follow up on leads generated through the Wealth Management approach to business to ensure recordkeeping systems accurately reflect progress.
- Develop relationships with Will and Estate Consultants, Financial Planners, HNW Planning and Business Owner Specialists, and other members of the Wealth Management Services team, as well as Branch Management and staff.
- Use a variety of methods to grow revenue, such as client meetings, seminars, "lunch and learns", etc.
What do you need to succeed?
Must-have
- Active approval as a Financial security advisor with the Autorité des marchés financiers (AMF)
- Chartered life underwriter (C.L.U.) title, or registered life underwriter (R.L.U.) title, or financial planner diploma granted by the Institute of Financial Planning (or currently enrolled in such courses)
- University degree in related field
- Minimum of 5 years of seasoned sales experience in the Life Insurance industry
- Bilingualism (English and French) required to serve our clients in the community with English-speaking needs
- Comprehensive experience in wealth preservation and wealth transfer concepts
- Ability to work effectively with peers and upper management and to be perceived by others as team player
- Project a positive and professional image to Investment Advisors/Counsellors, service partners, and external clients
- Actively pursue continuous learning and expanding knowledge on presentation and Insurance/Financial Planning skills
- Computer literate in Insurance Company Illustration software and various PC programs
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Additional Job Details
Address:
1 PLACE VILLE MARIE:MONTRÉAL
City:
MONTRÉAL
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
Wealth Management
Job Type:
Regular
Pay Type:
Commission, Salaried
Posted Date:
2024-01-29
Application Deadline:
2024-03-03
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Dock Planner Full-time Job
Management QuébecJob Details
The Dock Planner is responsible for coordinating activities within terminal dock operations to provide support to the Dock Supervisor and Operations Manager as well as monitor the P&D plans and ensure on-timely service of freight delivery.
How You’ll Help
- Assist in monitoring the P&D plans created by the P&D Planners.
- Assignment of equipment to fulfill the P&D plans.
- Update TMS door board and ensure trailers stating 100%.
- Monitor freight plans and freight flow
- Ensure freight delivery is servicing on time, monitor appointments, and ensure appointments are flowing to the P&D plans.
- Collaborate with P&D Planners on planning and removing freight that cannot be serviced.
- Support Managers and Supervisors on real time coding of service failures.
- Support supervisors and managers on the creation of TRIPS beyond outbound plans.
- Monitor outbound and transfer freight to ensure all freight moves smoothly each night.
- Other related duties may be required.
Your Skills & Experience:
- Minimum of secondary education
- Post-secondary education in Business Administration, Transportation/Logistics or related field, an asset
- A suitable combination of education and experience may be considered
- Previous Transportation or Dispatch experience is required.
- Minimum 1-2 years’ experience in a dock environment.
- A suitable combination of education and experience may be considered.
- Communication skills – advanced.
- Computer skills – accuracy, MS products, AS400, TruckMate, Connected Dock, Bringg, and web based programs.
- Demonstrated customer relationship skills.
- Able to work deadlines in high transactional environment.
- Ability to champion business needs in a collaborative manner to colleagues.
- Strong sense of urgency and ability to respond to demands in a calm manner.
- Exceptional interpersonal and leadership skills to manage demands and resolve issues with drivers, co-workers, etc.
- Ability to work in a team environment, follow directions, and give clear instructions.
- Strong problem solving skills with the ability to implement proactive solutions to support operational demands and efficiencies.
- Ability to work a flexible work schedule.
- Results focused.
- Bilingual in both French & English required; spoken & written
- Able to work with little supervision
- 20% Dock environment includes close proximity to moving vehicles, equipment, and loud noise
- 80% Dock Office environment with computer work and handling of documentation
- Extended period sitting in a work station working on a computer and on a phone
If you’re chosen for the role, you’ll be asked to provide reference and criminal background checks before employment. You’ll only be contacted if you’re selected for an interview.
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Sales supervisor | LMIA Approved Full-time Job
Sales & Retail KingstonJob Details
Requirements:
Languages: Candidates must have knowledge of the English Language
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 year to less than 2 years
Physical Requirements:
- The candidate should be able to work under pressure, in fast-paced environment, maintain tight deadlines and also pay attention to detail
Other Requirements:
- The candidate should be able to work with being focused on the client and also in an organized way
- The candidate should be reliable
- The candidate should have accuracy and also efficient interpersonal skills
Responsibilities:
- The candidate should be able to assign sales workers to duties, hire and train or arrange for training of staff and also supervise and co-ordinate activities of workers
- The candidate should be able to order merchandise, authorize return of merchandise, sell merchandise and also prepare reports on sales volumes, merchandising and personnel matters
- The candidate should be able to authorize payments by cheque, establish work schedules, organize and maintain inventory and also resolve problems that arise, such as customer complaints and supply shortages
How to apply:
If the position is fit for you and the basic requirements are fulfilled then you can now apply (along with your resume) through below mentioned details.
By Email:
info.omindianbazaar@gmail.com
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Om Indian Bazaar
Kingston - 260.85kmSales & Retail Full-time
18
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