1154 Jobs Found
Customer Experience Agent - Montreal Full-time Job
Customer Service MontréalJob Details
Our Montreal team is currently seeking Customer Experience Agents to support operations. Customer Experience Agents play an important role in taking customer orders (by phone) as well as in selling and promoting our products.
Job characteristics:
- Day job
- Work Monday to Friday
- 40-hour work week from 7:30 a.m. to 4:30 p.m.
- Salary of $48,923.75 per year with the possibility of variable compensation of 15%
Responsibilities :
- Seize all sales opportunities in your territory and with your customers;
- Sell the various promotional plans and promote new products according to the company's strategies and established objectives;
- Ensure adequate distribution of products, by brand and packaging, to all licensees, in accordance with established objectives;
- Take and manage customer inventories, bringing them to an ideal level, taking into account sales opportunities that arise;
- Communicate regularly with sales representatives, the distribution team and the territory credit officer in order to manage operational issues and delight the customer;
- Prepare for each call by taking into account the sales plans currently in place and considering the profile of your customers;
- Provide the necessary support to your work colleagues according to the need and workload.
Qualifications:
- You have a secondary school diploma (DES);
- You are bilingual (French and English);
- You are proficient in the Microsoft Office suite – particularly Excel;
- You have 1 to 3 years of experience in sales or customer service;
- You are available to work a daytime schedule from Monday to Friday;
- You are good at communications and interpersonal relationships;
- You are results-oriented and demonstrate perseverance and adaptability;
- You are a good listener and able to provide creative solutions to meet customer needs;
- You have good judgment and are able to adapt to changing circumstances in a dynamic environment;
- You have good problem-solving skills and know how to use creativity;
- You demonstrate the Molson Coors success factors: Achieving results, being an agent of change, acting as a leader, delighting consumers and customers, challenging the status quo as well as contributing to teamwork and building relationships.
Job Perks You Should Know:
-
Flexible work programs that promote work-life balance, including a 3-day hybrid work model in the office
-
We care about our people and our planet and have challenged ourselves with ambitious goals surrounding our core priorities.
-
We care about our communities and do our part to make meaningful contributions – from charitable donations to taking to the streets together to build parks, giving back is part of our culture and who we are.
-
Participation in a variety of employee resource groups, which can offer volunteer opportunities, leadership experience, and organization-wide networking
-
Ability to grow and develop your career through our Premier Choice learning opportunities
-
Participation in our Total Rewards program with a competitive base salary, incentive plans, parental leave, health insurance, dental insurance, the option to contribute to an incredible employer-matched pension fund, generous paid time off plans, an engaging wellness program, and an Employee Assistance Program (EAP) with incredible resources
Customer Experience Agent - Montreal
Molson CoorsBeverageCompany
Montréal - 23.62kmCustomer Service Full-time
Learn More
Vehicle and Equipment Technician 1 (310S Mechanics) Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 15586
Department: Finance and Corporate Services Dept.
Service: Fleet Services
Branch: Fleet Maintenance & Tech Srvcs Branch
Employment Type: 1 or more Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $79,335.36- $85,812.48 annually (2024 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Maintenance and Trades
Application Close: 30/06/2025
Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list in order of seniority. This list will be used to staff current and ongoing requirements.
JOB SUMMARY
The City of Ottawa has been named one of the National Capital Region’s Top Employers, and one of Canada’s Best Diversity Employer for five consecutive years. Fleet Services supports all City departments that rely on vehicles and equipment to deliver their services and operates out of nine garages located throughout the city. We currently have openings for Vehicle & Equipment Technicians 1 (310S Mechanics) in our Fleet Maintenance and Technical Service Branch.
All successful candidates must enroll (application submitted to Skilled Trades Ontario) in a 310T Truck & Coach Technician Apprenticeship through Skilled Trades Ontario (STO) within 15 business days of accepting their letter of offer. All candidates are expected to adhere to all lawful instructions, make every effort to acquire all skills identified in all relevant training standards, obtain written verification from Sponsor(s) and the Sponsor’s trainer(s), and fulfill all classroom training requirements. Failure to comply may result in suspension or revocation of the training agreement with STO.
The City of Ottawa is a diverse, inclusive, and supportive workplace, committed to providing all employees with an opportunity to thrive. We support employees to learn, progress and grow with access to development opportunities like mentoring, coaching, job shadowing, special on-the-job assignments, leadership development, language training, job-specific training, and all required health and safety training.
Unionized with CUPE 503, the City offers an excellent employee benefits package and pension plan along with other benefits as listed below, to ensure that our employees and their families have access to the resources they need (as outlined in the CUPE 503 Collective Agreement):
• Health, Dental and Vision Care benefits
• Paid sick leave
• Special leave
• Long term Disability
• Life Insurance
• Membership in OMERS pension fund with 100% Employer matching pension contributions
• Employee and Family assistance programs that helps you and your family find solutions for a wide range of life’s challenges.
• Progressive vacation time accrual based on length of service (3 weeks vacation to start that increases to 4 weeks after five years of continuous service and progressing up to a maximum of 7 weeks)
• 13 paid public holidays as listed in the Collective Agreement
• Tools Allowance - $460 annually
• Boots Allowance - $225 annually
• Shift Premiums – an additional 7% hourly on qualified shifts as per the Collective Agreement
• Overtime pay: any hours worked above the regular schedule are paid at a rate of 1.5 times the regular hourly rate as per the Collective Agreement
• Paid Uniforms
• Learning and development - Learning and development options include e-learning online resources, and in-class or virtual instructor-led courses.
JOB SUMMARY
Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.
You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 1, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.
You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, cars, heavy vehicles (up to 9000 Kilograms), and automotive associated equipment including, but not limited to, boilers and compressors.
EDUCATION AND EXPERIENCE
Completion of Automotive Service Technician 310S apprenticeship program of 7220 hours
Minimum of 2 years of experience within a Municipal Fleet or similar automotive environment
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- City policies and procedures affecting shop operations
- Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
- Manual and electronic diagnostic equipment
- Personal computers with ability to use the Fleet Management Information System
- Code of Conduct rules and policy
- Collective agreement
- Material Safety Data Sheets
- Safe work practices of the trade including working at heights and the lifting of heavy objects
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Successful completion of a pre-employment ergonomic assessment is required
- Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
- Able to work in uncomfortable or confined positions on occasion
- Able to lift and carry heavy parts and equipment safely
- Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team
- Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, and work orders and any other documents used in the maintenance operation
- Ability make estimates of materials and time required to perform the work
- Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
- Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
- Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
- Possess analytical skills and be detail oriented
- Good manual dexterity and ability to work to close tolerances
- Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
- Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
- Ability to provide training and explain instructions and guidelines to others effectively
- Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
- Possess a work record of good attendance and job performance
- Possess sound judgement
- Use initiative to meet deadlines
- Flexible, adaptable and able to accept constructive criticism
- Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement
- Able to work a variety of scheduled shifts, including weekends, on-call, evening and nights, as per the collective agreement
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Driver’s License Requirement: A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Vehicle and Equipment Technician 1 (310S Mechanics)
City Of Ottawa
Ottawa - 147.88kmMaintenance & Repair Full-time
79,335.36 - 85,812.48
Learn More
Administrative Assistant, Wood Gundy-Bilingual Full-time Job
Administrative Jobs MontréalJob Details
CIBC’s Wood Gundy team is the full-service brokerage division of CIBC serving our high net worth clientele. As an Administrative Assistant you will be responsible for providing administrative support to the Investment Advisor team in our Wood Gundy brokerage. You’ll work closely with the team of Advisors as they plan and manage client investments. You’ll play a key part in supporting and servicing high net worth client accounts. You’ll provide ongoing support to a team that goes above and beyond for their clients. This position is a great opportunity to learn the investment business in a professional, dynamic work environment with one of Canada's leading Brokerage.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed
-
Administrative Support - Maintain compliance standards in client dealings/client files. Conduct administrative activities and engage in administrative processes associated with supporting the IA(s) and teams. Engage in all marketing and business development activities and assist in the development of investment plans and written proposals for prospects and clients. As determined by the IA, assist in processes to direct assets into suitable financial products based on the client’s risk reward tolerances and demographic profile.
-
Client Engagement - Connect on a personal level to make every interaction meaningful. Enhance relationships by collaborating with your team and providing administrative support to ensure client needs are met. Respond to requests by answering questions and providing an exceptional experience.
-
Relationship Building - Heighten CIBC brand awareness in your community by attending local events and participating in marketing and outreach activities. Grow your network to create lasting connections that will generate future opportunities. Work closely with your team to connect clients with the right opportunities.
-
Organizational Skills - Support Investment Advisors by providing timely responses to client requests and maintaining compliance standards in all files. Enable team success by improving team productivity, proactively uncovering business opportunities, and helping to direct assets into the right financial products.
Who you are
-
You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
-
You engage with your heart and mind. You care about people and understand different perspectives. You listen and learn from the experiences of others.
-
You understand that success is in the details. Your critical thinking skills help to inform your decision making.
-
You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partner. You build trust through respect and authenticity.
-
Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
-
You're fluent in French and English to support business operations outside of Quebec, Canada.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
-
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
-
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
-
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
-
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]
-
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
-
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
QC-Montréal, 600 De Maisonneuve W Blvd, Suite 3050
Employment Type
Regular
Weekly Hours
37.5
Skills
Accountability, Activity Coordination, Interpersonal Communication, Multitasking, Office Administration, Organizational Efficiency, Personal Initiative
Administrative Assistant, Wood Gundy-Bilingual
CIBC
Montréal - 23.62kmAdministrative Jobs Full-time
Learn More
Administrative Assistant, Operations Support Full-time Job
Administrative Jobs MontréalJob Details
As an Operations Support Technician , you will be responsible for providing administrative support to various operational departments within EspaceProprio . You will also work with the Directorate's coordinators and managers to contribute to the advancement of projects and requests from the Vice-Presidency of Operations and Integrated Customer Experience.
-
Perform administrative tasks necessary for the implementation of company operations;
-
Ensure the smooth running of various operations programs;
-
Provide administrative support in the Operations Support team's projects;
-
Assist coordinators in documenting procedures for operational departments and the Operations Support team;
-
Support managers in daily operations by responding to certain ad hoc requests.
What do you need to be an operations support technician with us ?
-
1 to 3 years of experience in a service company, in a call center or in administrative support;
-
Knowledge of commonly used software (Outlook, Excel and PowerPoint) and an ability to learn new systems (Dynamics, Wrike , Sharepoint );
-
A natural sense of organization and prioritization;
-
Great autonomy ;
-
Strong collaboration skills;
-
An unparalleled sense of responsibility and the ability to respect commitments;
-
The ability to travel to one of our offices (details about our hybrid working model will be presented to you during the recruitment process) .
Benefits that make a real difference :
-
A group insurance program paid in part by the employer (drug, dental, travel, life, disability insurance, etc.) including a $5,000 health account ;
-
A generous vacation policy ;
-
5 days of paid mobile leave upon starting your job;
-
Access to an employee and family assistance program ( EAP F ) ;
-
A telemedicine service ;
-
An annual allowance of $ 20 for your sports and cultural activities ;
-
A day of paid leave when you move and for volunteering;
-
Several discounts are available so that you can carry out your real estate projects with complete confidence and at lower costs .
And we don't stop there, because we really care about you:
-
A hybrid and flexible teleworking formula;
-
An integration process to quickly familiarize you with your work environment and our services ;
-
A work environment that prioritizes both your professional development and your personal growth ;
-
A social club that ensures your daily life with us is pleasant and stimulating ;
-
Collaborative teamwork where your wildest ideas are welcomed and even encouraged .
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBEP
#EP1
#LI-Hybrid
Administrative Assistant, Operations Support
EspaceProprio
Montréal - 23.62kmAdministrative Jobs Full-time
Learn More
Analyst, Finance Full-time Job
Financial Services Saint-LaurentJob Details
Are you ready to take your career to the next level?
As an Analyst, Finance, you will play a pivotal role in managing and optimizing commercial programs for retail accounts across Canada. This dynamic position offers the opportunity to work both regionally and nationally, providing critical support to our sales department and collaborating closely with the Manager, Finance.
****Salary ranges from $65 010 to $85 320*** offers will vary commensurate with experience, education, skills, and training.****
We support and take care of our employees and their families by offering :
-
Vacation upon hire
-
Generous and complete benefit coverage with group insurance
-
Group retirement plan with employer contribution
-
Telemedicine and assistance program for employees and their families
-
Employee Share Ownership Plan with an employer match
-
Paid Parental Leave program
-
Paid time off: Sick days, floater days and volunteer day off
-
Opportunity to contribute to a collective RRSP & TFSA
-
Training and development programs
-
Saputo Flex Program, flexible work environment (schedule/location/time off) according to department needs
-
Organized activities for employees and their families
-
Advantageous discounts on Saputo products
How you will make contributions that matter:
-
Manage commercial programs and analysis of sales performance indicators;
-
Prepare comparative analysis of commercial programs;
-
Work with various administrative departments across Canada to ensure the proper management of commercial programs;
-
Participate in end-of-month procedures by helping with journal entries and producing the required financial reports (account reconciliations, financial packages, payments, etc);
-
Participate in the preparation of annual budgets;
-
Act as the point person and administrative support for the sales department across Canada and finance team members, including various gross profit analysis and payments;
-
Play a key role in debit note management by ensuring timely clearing and resolution of deductions;
-
Support annual financial audits;
-
Any other duties as assigned;
You are best suited for the role if you have the following qualifications:
-
University degree in accounting, finance or other relevant field
-
2-3 years of experience in financial analysis or a similar position
-
Chartered Professional Accountants (CPA) candidate or in progress is an asset
-
High level of precision, organizational and analytical skills, self-motivation and initiative
-
Knowledge of BI (Business Intelligence) and AS/400 is an asset;
-
Excellent proficiency in Excel and the Office suite
-
Bilingualism (French and English) spoken and written is essential as the candidate will have to work closely with teams located across Canada
Analyst, Finance
Saputo Diary
Saint-Laurent - 19.94kmFinancial Services Full-time
Learn More
Bilingual Customer Care Representative Full-time Job
Customer Service LavalJob Details
Remote Customer Care Representative
Full-time, Contract with potential for Permanent
Lachine, Quebec, 95% Remote Work
This position offers the ability to work from home, with flexible shift schedules. The successful candidate must have access to high-speed internet.
How You’ll Help
• Help customers with complaints and questions
• Improve the customer’s experience
• Utilize our service techniques and systems
• Increase your skills with every interaction
• Give customers information about services
• Ensure customer satisfaction and provide professional customer support
• Escalate customer dissatisfaction to proper channels
Your Skills & Experience:
• Bilingual English/French communication skills (written and verbal) a STRONG asset
• High school diploma. Post-secondary education in business or related program considered an asset.
• Minimum of one year experience in a call center customer service based position
• Previous Sales Force or CRM system experience considered an asset
• Previous AS400 experience considered an asset
• Previous transportation/logistics experience considered an asset
• Proficient in computer programs such as Microsoft Office Suite
• Highly reliable, willing to learn and acquire new skills
• Exhibit professional communication and customer service skills
• Proven ability to be a self-starter and work independently
• Strong attention to detail with high organizational and interpersonal skills
• Must have access to high speed internet
Bilingual Customer Care Representative
Day & Ross Inc.
Laval - 13.39kmCustomer Service Full-time
Learn More
Customer Experience Associate - Longueuil, QC (30 Hours/ Week) Full-time Job
Customer Service LongueuilJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
- Nurturing rich, long-standing relationships
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
- Have strong customer service skills
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Have experience with conducting simple sales, proactive marketing calls and providing financial advice
- Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
- Previous banking experience is a strong asset
What’s in it for you?
- The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- An organization committed to making a difference in our communities– for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
- A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English and French because they will serve and English-speaking clientele.
Location(s): Canada : Quebec : Longueuil
Customer Experience Associate - Longueuil, QC (30 Hours/ Week)
Scotiabank
Longueuil - 27.05kmCustomer Service Full-time
Learn More
Electromechanic Full-time Job
Maintenance & Repair Saint-JérômeJob Details
Reporting to the maintenance supervisor, the post holder will be responsible for carrying out various maintenance and servicing tasks on equipment on the various lines.
Please note that there are two salary increases in the first year.
Available salary: $37.05
Evening premium of $1.25/h and night premium of $1.75/h
Schedule: night 3.2.2.3.
We support and care for our employees and their families by offering:
- Vacation upon hiring;
- Generous and comprehensive group insurance;
- Group pension plan with employer contribution;
- Telemedicine and assistance program for employees and their families;
- Share capital with employer contribution;
- Generous allowance for parental leave;
- Paid leave; sick leave, mobile leave and volunteer leave;
- Possibility of contributing to group RRSPs and TFSAs
- Training and development programs;
- Activities organized for employees and their families;
- Special discounts on our products;
Contributing in this role is:
• Carrying out the installation, maintenance and mechanical, electrical, pneumatic and hydraulic repair of the equipment of the various bottling lines;
• Carrying out the work according to established priorities, the availability of equipment and required materials;
• Facilitating compliance with deadlines and the efficiency of the production and packaging of dairy products;
• Communicating the progress of work and projects to the people concerned;
• Carrying out inspection and preventive maintenance of equipment;
• Resolving and repairing equipment in breakdown situations to ensure that production objectives are met;
• Providing training to plant employees, as needed;
• Working with external companies to complete projects;
• Carrying out electrical installations;
• Carrying out breakdown analyses and suggesting measures to improve process efficiency;
• Sanitary welding (TIG);
• Ensuring that planned work is carried out according to deadlines and performing all other related tasks.
The qualifications sought are:
• 3 to 5 years of experience in a similar position;
• Post-secondary education in a related field (electromechanics, automation, etc.);
• Possess a certificate in electricity (license C) (an asset);
• Training and experience with PLC (an asset);
Mastery of common computer tools;
• Excellent problem-solving skills and analytical mind;
• Ability to work with minimal supervision;
• Initiative, proactivity and excellent work organization skills.
Electromechanic
Saputo Diary
Saint-Jérôme - 20.41kmMaintenance & Repair Full-time
37.05
Learn More
Senior Financial Analyst Full-time Job
Financial Services OttawaJob Details
Requisition ID: 15512
Department: Finance and Corporate Services Dept.
Service: Financial Strategies, Planning and Client Services
Branch: Budgeting, Financial Planingg and Client Services Branch
Employment Type: 1 or more Full-time Permanent; 1 or more Full-time Temporary-Up to 1 year
Work Hours: 35.00hours per week
Affiliation: CIPP
Salary Information: $85,947.68- $104,577.20 annually (2025 rates of pay)
Location: Various locations
City: Ottawa, ON
Job Category: Finance & Accounting
Application Close: 02/04/2025
Successful applicants meeting the employer’s qualification standard will be placed on an eligibility list. This list will be used to staff current and ongoing requirements for up to one year .
JOB SUMMARY
The Financial Services Branch is responsible for the overall delivery of financial services to all City departments, Boards, Commissions and Agencies, ensuring that the financial support requirements and financial processing are delivered in a timely, meaningful manner. Services include budget development and monitoring, financial analysis, project management support, financial reporting both internal and external, financial compliance, financial advice and accounting requirements. The Account Management units develop strategic business partnerships and deliver integrated, seamless, value-added and “one-stop-shop” financial support to their client departments to meet on-going and evolving operational requirements of the assigned lines of business.
You provide financial management information, advice, guidance and reporting to client management and staff, oversee the compilation, submission and monitoring of grant applications, support the client's involvement with cost sharing programs/other revenue producing programs/other agreements, and implement/ensure adherence to sound financial controls.
You also: participate in the preparation and maintenance of clients’ Operating and Capital Budgets; provide support to management for their presentations to various budget review/approval committees; participate in the preparation of monthly/quarterly/annual/ad hoc consolidated financial statements and reports; provide input into policy and best practices reviews/development, improved client services and accounting procedures/systems; participate in Performance Measurement initiatives; coordinate the activities of Financial Officers and other assigned staff; provide audit support; and perform other related duties as required.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Business, Commerce or related field. Completion of 2 years towards a recognized accounting designation (CPA) is an asset.
Minimum of 5 years of related and progressively responsible experience in financial management, including financial analyses, budgets and accounting.
KNOWLEDGE
- Acquired knowledge of the City organization, financial policies and procedures
- Possess an understanding of the interrelationship between the Clients’ organization/business lines/client base, operational priorities and direction and City operations, processes and reporting activities
- Possess an understanding of corporate information management systems, including those used for financial budgeting, tracking, accounting and reporting
- Possess knowledge of relevant SAP modules and an understanding of maintenance management systems and/or other client software, and their interface with SAP
- Knowledge of financial controls and processes and financial processes relating to contracted work
- Knowledge of relevant special funding programs/grants available to the City from other levels of government
- Processes for budget development and monitoring
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Able to work independently, with minimum supervision, and collaboratively with all staff as part of a team
- Possess organizational skills and flexibility to plan, initiate, organize and prioritize own work and to deal effectively with multiple demands conflicting priorities, pressures, and deadlines
- Able to understand/appreciate the technical complexities and diversities of the work in order to provide financial management support
- Able to provide functional supervision to other assigned employees, scheduling and coordinating work activities and providing instruction/guidance
- Able to research, analyze and evaluate financial/budgetary issues, interpret data, make decisions, develop appropriate solutions and formulate recommendations
- Able to identify financial tracking and reporting requirements and provide user input to systems enhancements
- Able to administer regulations, laws, and financial/administrative policies/procedures
- Able to work collaboratively and to bring conflicting points of view to consensus
- Possess excellent interpersonal and communication skills
- Possess advanced computer literacy in MS Office Suite in a windows environment, including use of intra/internet
- Able to use Corporate SAP modules/system and work with other advanced computer applications or software used by the client group(s) analytical and attentive to detail
- Able to exercise discretion and confidentiality
- Flexible and adaptable to deal with shifting priorities
- Able to demonstrate sound judgement
- Able to demonstrate tact and diplomacy
- Possess initiative and self-motivation
- Possess a strong customer service orientation
- Possess a work record of good attendance and job performance
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Senior Financial Analyst
City Of Ottawa
Ottawa - 147.88kmFinancial Services Full-time
85,947.68 - 104,577.20
Learn More
Inside Sales Representative E-Commerce Full-time Job
Sales & Retail LavalJob Details
Wolseley Canada is looking to hire and train an e-commerce inside sales representative to join our Laval team.
The eCommerce Inside Sales Representative is a vital member of our Inside Sales team. You have the privilege of building strong relationships with each customer and are the primary point of contact for placing orders for delivery. You work closely with our Outside Sales team and the warehouse team to ensure deliveries are fulfilled and communicated correctly to everyone involved in the shipping process.
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully company-paid premiums for the basic package from day one of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit-sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- Assume responsibility for order processing, which includes proposing prices within established margins, sourcing additional products and creating purchase orders
- Manage incoming orders and orders on our Wolseley Express website
- Promote the Wolseley Express website
- Enter quotes and orders into the system accurately and in a timely manner
- Ensure accuracy in pricing, inventory and order information provided to customers
- Establish and maintain relationships with new and existing customers via telephone or email with the goal of driving additional sales
- Prepare quotes and process orders on behalf of outside sales staff
- Helping customers place their orders online
- Respond to customer requests without delay
- Achieve sales targets set by management by promoting or upselling products
- Adhere to the Company's safety policies and regulations
What you will bring:
- Previous inside sales experience in plumbing and heating preferred
- DEC in building mechanics or DEP in plumbing and heating (an asset)
- General computer skills, including Microsoft Office; knowledge of the AS400 system an asset
- High level of commitment to providing exceptional customer service
- Proven initiative and ability to work independently and in a collaborative team environment
- Strong organizational skills with respect to prioritizing and completing multiple tasks on a regular basis
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities becomes available.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Inside Sales Representative E-Commerce
Wolseley Canada
Laval - 13.39kmSales & Retail Full-time
Learn More
Senior Administrative Assistant Full-time Job
Administrative Jobs OttawaJob Details
Requisition ID: 16665
Department: Emergency & Protective Services Dept.
Service: Ottawa Paramedic Service
Employment Type: 1 Full-time Temporary-Up to 1 year
Work Hours: 35.00hours per week
Affiliation: Non Union/Non MPE
Salary Information: $64,175.02- $75,085.92 annually (2024 rates of pay)
Location: 2465 Don Reid Drive
City: Ottawa, ON
Job Category: Ottawa Paramedic Service
Application Close: 03/04/2025
JOB SUMMARY
You are responsible for providing a wide variety of confidential administrative support services in support of the Director.
You serve as a point of contact for client departments, providing an initial response to standard inquiries and directing non-standard inquiries as appropriate. Duties and responsibilities also include conducting research and compiling documentation and data in support of branch projects or departmental inquiries, generating and making revisions to reports, creating and updating databases and project files, and coordinating the administrative processes.
Note: This is a generic job description that describes the typical duties of this job. Individual positions may not require the performance of all of these responsibilities, or additional related duties, within the scope of the job, may be assigned.
EDUCATION AND EXPERIENCE
Completion of 2 years of community college in Business/Office Administration
Minimum of 3 years of related clerical/administrative experience
KNOWLEDGE
- Relevant dispositions of regulations and legislation pertaining to the branch
- Branch goals, objectives, policies and procedures
- The City of Ottawa’s departments and internal operational and administrative procedures and relevant contacts
- General knowledge of MFIPPA regulations
- Council reporting procedures
- Principles and practices of office management
- Record keeping, filing and general office procedures
- Database and records management practices
- Information verification and basic statistical analysis techniques
- Computer applications, including Microsoft Word, Excel, PowerPoint, Access, SAP, Electronic Records Management System and other corporate standard software as required General knowledge of City of Ottawa payroll and financial systems and branch policies, practices, functions, systems and procedures is an asset
COMPETENCIES, SKILLS AND ABILITIES
- Work independently and as a flexible and co-operative member of a team
- Excellent organization and time management skills and techniques: ability to work under pressure to meet tight time schedules and deadlines, prioritizing work and handling significant problems and tasks which come up simultaneously or unexpectedly
- Strict attention to detail and accuracy in the maintenance of records: ability to balance spreadsheets and produce statistical reports
- Conduct background research to investigate and solve problems in support of management and staff information needs, as well as project implementation
- Client service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
- Compile, organizes and summarize data and information accurately and efficiently, applying policies and procedures
- High level of competence in dealing with sensitive issues
- Exercise independent initiative and establish priorities for own workload
- Exercise sound judgment, discretion and a high degree of confidentiality
- Interpret and explain rules, regulations and policies
- Discretion and confidentiality
- Make decisions on both routine and non-routine problems
- Integrity, tact and good judgment
WHAT YOU NEED TO KNOW
- Language Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing English: oral, reading, writing Candidates who do not meet language requirements will be required to participate in training.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Senior Administrative Assistant
City Of Ottawa
Ottawa - 147.88kmAdministrative Jobs Full-time
64,175.02 - 75,085.92
Learn More
Industrial Millwright/Operator Full-time Job
Maintenance & Repair OttawaJob Details
Requisition ID: 14162
Department: Infrastructure & Water Services Department
Service: Water Facilities & Treatment Services
Branch: Wastewater Treatment Branch - WET
Employment Type: 1 Full-time Permanent
Work Hours: 40.00hours per week
Affiliation: CUPE 503 Inside/Outside
Salary Information: $81,960.32- $95,896.32 annually (2024 rates of pay)
Location: ROPEC, 800 Green's Creek
City: Ottawa, ON
Job Category: Maintenance and Trades
Application Close: 02/04/2025
JOB SUMMARY
The mandate of Water Services is to provide treatment and distribution of a sustainable supply of high-quality drinking water and is committed to protecting the environment by collecting and treating wastewater for the health and prosperity of Ottawa.
You are responsible for planned, unplanned and emergency inspection, testing, installation, maintenance, troubleshooting and/or repair of process mechanical systems and equipment within Water Services’ water treatment, supply and storage facilities (including the Water Purification Plants, pumping stations, reservoirs, elevated tanks, metering facilities and well treatment systems) or wastewater treatment and collection facilities (including Wastewater treatment plant, remote pumping stations, odour control facilities, regulators, lagoons, valve chambers, storage tanks).
These duties are carried out in an industrial, production, regulated and quality focused environment and, as such, must be completed in consideration of and in close coordination with other engineering, skilled trade and maintenance staff in the Branch.
As a licensed water treatment, wastewater treatment and/or wastewater collection system operator, you are also responsible for operating various pieces of process equipment (in Drinking Water this spans water treatment, distribution and supply process equipment and in Wastewater this spans wastewater treatment and collection process equipment) and/or adjusting various water or wastewater treatment system process parameters, after prior consultation with and in close coordination with other licensed operating staff in the Branch.
Note these systems and equipment include, but are not limited to: process chemical feed, metering, piping and storage systems (e.g. sulphuric acid, sodium hypochlorite, aluminium sulphate, sodium silicate, sodium bisulphite, sodium hydroxide, potassium permanganate, hydrofluorosilicic acid, aqueous ammonia, etc.), raw water, treated drinking water, effluent water and sanitary sewage screening, processing, metering, piping, pumping and valve systems (fractional horsepower to several thousand horsepower, 6mm to 2450m dia or 4500mm x 3600mm), sludge collection, transfer and mixing systems, pressure and flow control valves, crane, rigging and hoisting systems (up to 5 tons), pumps, blowers, motors, engines, compressors, vacuum systems, gear boxes, clutches, turbines and centrifuges (fractional horsepower to several thousand horsepower). The equipment may or may not be drained, evacuated or energized, during the work, and is located in a variety of locations including chemical feed and storage areas, electrical equipment rooms, machine rooms, generator rooms, pump rooms, valve rooms and chambers, confined spaces, elevated tanks, above and below grade chambers, tanks and reservoirs, outdoor power substations, office areas, etc.
EDUCATION AND EXPERIENCE
Completion of Industrial Millwright apprenticeship program of 8000 hours
Minimum of 5 years of experience as a licensed Industrial Millwright in a combination of both process-dependant industries and construction services including demonstrated experience in the maintenance, troubleshooting and repair of industrial and process mechanical equipment and the installation, construction and commissioning of process mechanical and chemical feed systems.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Canadian Building Code
- Ontario Plumbing Code
- Relevant Ontario Ministry of the Environment and Climate Change (MOECC) acts, regulations, standards and guidelines
- Relevant Ontario Ministry of the Labour (MOL) acts, regulations, standards and guidelines
- Branch, Departmental, Unit and Section roles and responsibilities
- Relevant City, Branch, Departmental, Unit and Section procedures, policies, manuals and processes
- City Purchasing Bylaw and policies as related to authorized purchases and responsibilities
- CVOR Vehicle Requirements, as identified by the Province
- Metal pipe, tube and plate heating, forming, cutting, welding, soldering, brazing and jointing tools, methods and techniques
- No-metal pipe and tube bending, forming, cutting, fusing, bonding and jointing tools, methods and techniques
- Installation, inspection, testing, maintenance and repair methods and procedures for small to large (fractional to several thousand horsepower) process mechanical equipment including engines, pumps, motors, compressors, gearboxes, turbines, centrifuges, etc.
- Installation, inspection, testing, maintenance and repair methods and procedures for small to large (6mm to 2450m diameter and 4500mm x 3600mm) process piping, jointing and valve systems, etc.
- Precision measurement, vibration and alignment techniques and equipment
- Math concepts applicable to the trade
- Working knowledge of electrical, electronic and instrumentation equipment, materials and maintenance procedures
- Computer system applications pertinent to water and wastewater treatment and collection facilities including SCADA Systems and Maintenance Management Systems
- MS Office and Outlook
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
- Knowledge of TSSA rules & regulations
- Knowledge of operational, monitoring and control functions associated with drinking water treatment and water pumping/storage processes, or wastewater treatment and collection processes is desirable
COMPETENCIES, SKILLS AND ABILITIES
- Work effectively, with others and independently
- Communicate clearly and concisely, both orally and in writing, including completing technical, test and other reports or forms
- Perform trade related preventive and corrective maintenance procedures
- Able to operate small and large equipment (e.g. Person Lifts, Zoom Boom, Manitou, Forklift etc.)
- Analyze, identify, prioritize and solve problems quickly and effectively
- Use a wide range of hand tools, heating, cutting and welding tools, machine shop tools, measurement tools and testing equipment
- Make precise and accurate measurements layouts
- Accurately read, interpret and mark-up technical drawings
- Clearly sketch mechanical schematics and installations
- Understand and effectively utilize new information for problem-solving and decision-making
- Good organizational skills
- Readily establish effective interpersonal relationships
- Alertness, dependability, punctuality
- Work well under pressure
- Shows initiative, strong judgement and a high degree of reliability
- Physical ability to perform assigned tasks, including climbing ladders, scaffolds and elevated tanks, entering confined spaces
- Willingness to work outside of normal hours
- Utilize appropriate or specialized PPE and safety equipment such as SCBA, rescue equipment, personal gas monitors and fall protection
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Industrial Millwright/Operator
City Of Ottawa
Ottawa - 147.88kmMaintenance & Repair Full-time
81,960.32 - 95,896.32
Learn More