486 Jobs Found
Maintenance Technician III Full-time Job
Federal Express Corporation Canada
Maintenance & Repair DorvalJob Details
The Maintenance Technician III supports the FedEx industrial maintenance of material handling to complete preventative and predictive maintenance and repair of material handling systems. Will utilize prescribed processes as they relate to mechanical power transmission, electrical, PLC/controls, welding/fabrication and other industrial maintenance related systems. May troubleshoot component and systems issues.
- Location: 2000 Chemin Saint François, DORVAL, QC H9P 1K2, Canada
ESSENTIAL FUNCTIONS
- Under minimal supervision, provides preventative and predictive maintenance, troubleshooting and repair of material handling systems through demonstrated proficiency in mechanical power transmission and electrical with working knowledge of PLC/controls and welding/fabrication
- Adheres to all applicable safety standards and promotes a safe work environment by attending safety meetings and required trainings and addressing all safety concerns
- Will interpret electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
- Responds to sort calls to diagnose problems and make repairs
- Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
- Complex skills required in diagnosing and troubleshooting mechanical, electrical and/or PLC/controls failures
- May rely on higher level Technicians in complex control systems issues
- May begin to read PLC and have the ability to burn EEPROMs
- May begin to assist lower level technicians
- May begin to develop scopes of work and project plans for small scale projects to be executed at a local level
- May be required to work a flexible schedule including all days and shifts as the business need dictates.
- Performs other duties as assigned
Examples of what you can expect to learn in the Tech III level (does not include all areas/responsibilities).
Mechanical
- Understand power transmission concepts, such as gear ratios, service factor, horsepower and frame size to repair/replace a failed gearbox and/or motor when the correct replacement parts are not available
- Understand mechanical design concepts to be able to replace failed pulleys and bearings with replacements that don’t match design without impacting performance of a conveyor (speed, torque, etc.)
- Can read, interpret and create or modify mechanical drawings
Electrical
- Use a digital multimeter to resistance test de-energized circuits.
- Troubleshoot and diagnose both the power and the control branch of motor controls circuits.
- Read, interpret and create or modify electrical drawings/schematics
PLC/Controls
- Go online with PLC processors to aid in troubleshooting
- Burn EEPROMs
- Understand PLC networks, such as ControlNet, DeviceNet, etc.
Welding or Fabrication
- MIG, stick and TIG weld in all positions.
- Understand difference between structural and non-structural welds and when to apply them
- Repair broken components where factors such as position or load may impact the repair, such as motor mounting plates or conveyor legs.
- Use vertical mill/drill and other machining tools
MINIMUM EDUCATION
- High School Diploma or GED required
- Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.
MINIMUM EXPERIENCE
- Four (4) years experience in Industrial Maintenance with proficiency in knowledge and demonstrated skills in mechanical power transmission, electrical and working knowledge of PLC/Controls and welding/fabrication skills through job experience, related military experience and/or related education required.
- Multiple certificates and degrees may be assessed by manager and HR to determine relevancy to minimum qualifications and experience
KNOWLEDGE, SKILLS AND ABILITIES
- Ability to follow procedures as directed by work orders or high-level technicians/management
- Ability to interpret electrical or mechanical schematics, manufacturer’s manuals and engineering specifications to troubleshoot, diagnose and repair system faults and failures or determine escalation
- Ability to utilize the Enterprise Asset Management (EAM) software to enter and retrieve prescribed data
- Ability to solve mechanical or electrical problems, which may include understanding of engineering formulas
- Ability to diagnose mechanical power transmission, electrical or PLC/controls issues by troubleshooting at multiple component and system level
- Effective verbal and written communication within own department to peers, managers, and outside vendors to convey technical data and needs
- Need to collaborate successfully with department, operations, vendors and support teams that failures or projects may require
- Software skills, including Microsoft Office suite and other web-based applications
- Possess time management and organizational skills
JOB CONDITIONS
- Will need to use hand tools and possibly power tools
- May be working in hot or cold temperatures
- May need to stand, walk, bend, stoop and squat
Preferred Qualifications:Must be bilingual. Must be available from Monday to Friday from 8:00 AM to 4:30 PM and on call. 3 months term. Full -time temporary position. Must be available weekends during peak periods.
Additional Details:Maintenance Technician III (63,648 up to 79,612)
Maintenance Technician III
Federal Express Corporation Canada
Dorval - 41.32kmMaintenance & Repair Full-time
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Warehouse Associate - Day Shift Full-time Job
General Category LavalJob Details
What are the benefits for you?
- Normal opening hours Monday to Friday
- Full benefits with fully Company paid premiums for the basic kit from the first day of employment
- Professional development and training opportunities
- Life, Disability and Wellness Insurance Program
- Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
- Paid vacation and sick leave, and a day off on your birthday!
- Bonus programs that include annual performance bonuses and a profit sharing plan
- Employee discounts on top brands of plumbing and HVAC/R products
- Tuition reimbursement for employees
- Employee Referral Program
- Reimbursement of safety shoes
What you will do:
- Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
- Receive incoming shipments and verify their accuracy.
- Promptly place products in appropriate areas of the warehouse.
- Prepare, pack and ship customer orders, including preparing documents for shipping.
- Liaise with transportation companies and internal/external customers to determine shipping priorities.
- Ensure safety and maintenance procedures are maintained in the shipping area.
What you will bring:
- Previous warehouse experience required
- Knowledge of industry products (plumbing and HVAC/R), an asset
- Basic general computer skills required, including Microsoft Office
- Exceptional customer service and communication skills
- Reliability and willingness to take initiatives
- Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
- Forklift operating certification or ability to obtain certification
- WHMIS and dangerous goods transportation certification, an asset
Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.
Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.
Warehouse Associate - Day Shift
Wolseley Canada
Laval - 44.29kmGeneral Category Full-time
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Remote Customer Care Representative Full-time Job
Customer Service LavalJob Details
At Day & Ross we offer:
• Internal growth opportunities
• Benefits & extended health care, including medial and dental
• A company matched pension
This position offers the ability to work from home, with flexible shift schedules. The successful candidate must have access to high-speed internet.
How You’ll Help
• Help customers with complaints and questions
• Improve the customer’s experience
• Utilize our service techniques and systems
• Increase your skills with every interaction
• Give customers information about services
• Ensure customer satisfaction and provide professional customer support
• Escalate customer dissatisfaction to proper channels
Your Skills & Experience:
• Bilingual English/French communication skills (written and verbal) a STRONG asset
• High school diploma. Post-secondary education in business or related program considered an asset.
• Minimum of one year experience in a call center customer service based position
• Previous SalesForce or CRM system experience considered an asset
• Previous AS400 experience considered an asset
• Previous transportation/logistics experience considered an asset
• Proficient in computer programs such as Microsoft Office Suite
• Highly reliable, willing to learn and acquire new skills
• Exhibit professional communication and customer service skills
• Proven ability to be a self-starter and work independently
• Strong attention to detail with high organizational and interpersonal skills
• Must have access to high speed internet
Remote Customer Care Representative
Day & Ross Inc.
Laval - 44.29kmCustomer Service Full-time
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Dispatch Team Lead Full-time Job
Transportation & Logistics LavalJob Details
The P&D Dispatch Team Leader is responsible for supervising and supporting a team of dispatchers, working closely with the Dispatch Supervisor to ensure the smooth running of daily operations. This role involves dispatching local units for freight pickups and deliveries, while closely monitoring driver and dispatcher performance to ensure efficiency and effectiveness. The Team Leader plays a key role in leading and motivating the team, ensuring high standards of service and operational performance.
How You'll Help:
• Execute the P&D plan, making adjustments as needed
• Answer driver and customer phones, including managing leased trucks
• Review yard audit to ensure freight is not missed and trucks are on schedule
• Coordinate drivers to return for second round of deliveries
• Coordinate daily P&D requirements
• Monitor driver performance and report findings to manager
• Identify areas for improvement and efficiencies
• Actively engage in process improvements to further develop our systems
• Provide mentoring and guidance to subordinates and other employees
• Provide training to support individual roles and to expand skills that drive employee engagement in growing the business
• Lead/influence/persuade cross-functional teams to ensure excellence in the execution of the dispatch operation.
Your Skills and Experience:
• Minimum of high school education, with preference to post-secondary education (Supply Chain or Logistics Management or a combination of education and experience.
• Previous experience in transportation or operations is preferred, various roles in transportation would be beneficial. Recent graduates or current students are welcome.
• Communication skills - advanced
• Computer skills - accuracy, MS products, Bringg, web programs such as TruckMate
• Demonstrated customer relations skills
• Able to work deadlines in a high transactional environment
• Ability to advocate for business needs collaboratively with colleagues
• Exceptional interpersonal and leadership skills to manage requests and resolve issues with drivers, co-workers, etc.
• Ability to work a flexible work schedule
• Strong conflict resolution skills
• Leadership and team building focus; negotiation and conflict resolution skills.
• Troubleshooting and problem-solving skills, ability to assess current situation, respond quickly to changing requirements, execute and escalate accordingly.
• Strong organizational and time management skills, including the ability to work under pressure in a fast-paced setting.
• Ability to multitask and prioritize in a deadline-driven environment; appropriate sense of urgency.
• Ability to work independently and collaborate with others to meet client expectations.
• English and French language skills required
• Able to work with little supervision
• Subject to a pre-employment criminal background check
Dispatch Team Lead
Day & Ross Inc.
Laval - 44.29kmTransportation & Logistics Full-time
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Plant Manager Full-time Job
Coca-Cola Canada Bottling Limited.
Management MontréalJob Details
Reporting to the National Manufacturing Manager, the Plant Manager is responsible for the overall management and coordination of the various manufacturing functions within a single facility. The candidate must have experience in manufacturing management, enabling him/her to understand the impact of plant performance on delivery, cost, quality and service. This position may require knowledge and deployment of leading-edge manufacturing practices (including continuous flow) as well as quality and continuous improvement techniques, strong analytical and quantitative skills, excellent interpersonal and communication skills, ability to work in a team environment as well as interpersonal effectiveness and leadership. The Plant Manager also plays an active role in labor relations in a unionized environment.
Responsibilities
- Develop and execute short and long-term business plans that support local, regional and national objectives, including the development and implementation of strategies, processes and programs.
- Ensure the performance of the management team to achieve established goals and increase organizational capacity.
- Regularly review business results with plant personnel to maximize supply chain performance.
- Foster a culture of commitment to safety and quality.
- Demonstrate the behaviors necessary to effectively implement change.
- Meet the needs and service requirements of internal and external customers. Ensure compliance with corporate and regulatory policies.
Qualifications
- Bachelor's degree in engineering or related technical field or combination of education and relevant work experience.
- At least 5 years' experience in a plant management position, including experience in food or beverage production with high-speed machinery.
- Working knowledge of physical and food safety.
- Bilingual in French and English is essential.
- Expertise in the principles of manufacturing management in a unionized environment.
- Expertise in specific supply chain capabilities, strategies and interdependencies.
Plant Manager
Coca-Cola Canada Bottling Limited.
Montréal - 34.03kmManagement Full-time
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Security Agent on Call - 24/7 Full-time Job
Security & Safety MontréalJob Details
Security Agent on Call
We are looking for motivated security agents to join our teams at our sites in Montreal.
*Vehicle requirement: Must have a vehicle due to the difficulty of accessing the site by public transport.
Working hours
- AVAILABLE 24/7
This position is temporary with the possibility of extension depending on operational needs.
Note: The start date is scheduled for the beginning of March.
Job Description
- Observes and reports activities and incidents at a customer's assigned site ensuring the safety and security of customer property and personnel.
- Conducts periodic patrols to check for irregularities and inspect protective devices and fire-fighting equipment.
- Maintains order and may act to enforce site regulations and guidelines regarding staff, visitors and premises.
- Controls access to the customer's site or facility through the admission process.
- Patrols an assigned site on foot or by vehicle, checking for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems and controlling unauthorized persons.
- Protects evidence or incident scenes in the event of an accident, emergency or security investigation.
- Responds to fire, medical emergencies, bomb threats, floods, water leaks, elevator emergencies, hazardous materials, severe weather and other incidents.
- Prepares logbooks and reports as required.
Note: Specific duties may vary and be documented separately. Employee may not be required to perform all duties listed. Additional duties may be assigned and duties modified as business needs dictate.
Job Requirements
- Valid security guard license (BSP).
- Valid first aid certificate (CPR).
- Valid driver's license and access to a vehicle (required)
- Bilingualism - French and English (mandatory)
- Excellent customer service skills
- Ability to work long hours standing
- Good physical condition to carry out surveillance rounds.
#AF-Quebec
Security Agent on Call - 24/7
Securitas Canada
Montréal - 34.03kmSecurity & Safety Full-time
24
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IT Specialist, Core Infrastructure & Operations - End User Computing Full-time Job
IT & Telecoms Saint-LaurentJob Details
Saputo is hiring a Specialist IT Infrastructure End User Computing who can manage and deploy devices with Autopilot and Intune. You will have experience with Microsoft cloud solutions and enjoy a rewarding career with us. Join our family today!
How You Will Make Contributions That Matter:
- Manage OS deployments via Microsoft Windows Autopilot.
- Design and maintenance of the Microsoft Intune and Configuration manager environments.
- Automate tasks using PowerShell, MS Graph, and Intune.
- Lead the documentation and design of our Autopilot, Intune, Configuration manager environments.
- Manage virtual desktop and virtual application deployments with Azure Virtual Desktop.
- Maintain Standard OS images via SCCM.
- Package and deploy applications in Intune.
- Participate in large business projects to analyze business needs and implement new technologies.
- Ensure the health of our pool of 10,000 PCs.
- Solve problems that may arise from day-to-day operations (Level 3).
- Participate in the development and enforcement of standards for EUC class devices.
You Are Best Suited for The Role If You Have the Following Qualifications:
- Experience implementing and supporting Autopilot in a large corporate environment.
- Experience implementing Co-management with Intune and Configuration Manager in a large corporate environment.
- Experience writing efficient and clear PowerShell scripts to automate device remediation.
- Motivated to work in a fast-paced environment with leading edge technology.
- Passionate about technology.
- Experience managing devices (Windows, iOS, Android) with Microsoft Intune.
- Experience implementing the Apple device enrollment program.
- Experience packaging/Deploying software with Intune.
- Experience creating/maintaining Windows 11 task sequences in Configuration Manager.
- Experience deploying/maintaining Office 365 client via Intune.
- Experience with Intune Configuration profiles and Microsoft Group Policy.
- Experience using Sysinternals tools for advanced troubleshooting.
- Excellent problem-solving and analytical skills
- Strong organizational skills and the ability to manage priorities
- Experience carrying out small- and large-scale technical projects with a demonstrated ability to communicate verbally and in writing with team members
- Willingness to work beyond business hours and be on call, as necessary, to minimize downtime during planned or unexpected modifications to the network/system
- Willingness to travel, as required
- Excellent verbal and written communication skills
As part of his duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
Salary Range: $88,325 - $115,930
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
IT Specialist, Core Infrastructure & Operations - End User Computing
Saputo Diary
Saint-Laurent - 38.35kmIT & Telecoms Full-time
88,325 - 115,930
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Personal Banking Associate Full-time Job
Banking MontréalJob Details
Application Deadline:
03/13/2025
Address:
5651 avenue Verdun
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
- Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
- Meets customer transaction-based needs with seamless execution.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes complex & diverse tasks within given rules/limits.
- Analyzes issues and determines next steps; escalates as required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
- Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
- Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
- Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- Drive to deliver a personal customer experience.
- A focus on results and the ability to thrive in a consultative sales and team-based environment.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic specialized knowledge.
- Verbal & written communication skills - Good.
- Organization skills - Good.
- Collaboration & team skills - Good.
- Analytical and problem solving skills - Good.
Salary:
$35,000.00 - $52,000.00
Personal Banking Associate
BMO Canada
Montréal - 34.03kmBanking Full-time
35,000 - 52,000
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Dispatcher Full-time Job
Transportation & Logistics LongueuilJob Details
As part of the Warehouse Dispatcher position, you will support the dispatch activities of the Longueuil distribution center. You will have to work closely with the warehouse and production teams. You will be responsible for planning, scheduling and executing beer operations and movements at the Longueuil warehouse. To this end, you will use the SAP warehouse management system (eWM/WMS/YMS) to route and control work instructions to be executed by warehouse employees associated with beer movements.
Working hours mainly at night (10 p.m. to 6 a.m.).
However, you may be required to work all three shifts (day, evening, night) depending on operational needs.
Responsibilities:
- Issue priority delivery requirements in WMS according to planned production;
- Track the execution of deliveries or transfer orders in real time;
- Manage warehouse movements using eWM/WMS systems to plan inventory movements;
- Initiate and manage the contingency plan in the event of a possible shutdown of IT systems;
- Manage stock transfers in terms of receiving, transferring, order preparation and shipping.
Other qualifications:
- You hold a DEC in operations management or any other program or experience relevant to the position;
- You are available to work the night shift;
- You have good computer skills;
- Knowledge of SAP and WMS (an asset);
- You are able to work in French and English (written and spoken);
- Good communicator, you know how to demonstrate leadership, resourcefulness and you are recognized for your excellent interpersonal relationships aimed at optimizing teamwork;
- You have good analytical skills, strong judgment and are proactive in problem solving;
- You are recognized for your ability to make informed decisions with an overall perspective;
- You have a good ability to work under pressure and independently; you are comfortable handling a lot of information and managing multiple priorities from various stakeholders and you adapt easily in a dynamic context where priorities are changing and deadlines are tight.
Dispatcher
Molson CoorsBeverageCompany
Longueuil - 31.78kmTransportation & Logistics Full-time
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Sales Representative Full-time Job
Sales & Retail LavalJob Details
Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?
What will your days look like?
-
Understand the motivations and the needs of the clients in order to assist them accordingly
-
Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;
-
Select the best contractors for the project using our “MatchParfait” tool;
-
Strategically follow up with clients and contractors while also coordinating appointments;
-
Use CRM tools to plan and track the sales cycle of clients;
-
Analyze bids to advise clients impartially on the best offer;
-
Regularly develop your client base and ensure customer loyalty;
-
Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.
What do you need to be a Sales Advisor with us?
-
Excellent verbal and written communication skills;
-
3 years of experience in a sales-related role;
-
Advanced oral English or full bilingualism to serve a wider client base;
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Ability to quickly understand and analyze the needs of clients;
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Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;
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Strong organizational skills, good time management, and attention to detail;
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Ability to work independently and as part of a team;
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Results-oriented and motivated to exceed targets;
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Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;
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Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.
Benefits that really make a difference:
-
A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;
-
A bonus system to acknowledge and reward your work;
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A generous vacation policy;
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5 paid personal days off as of your first day;
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Access to an employee and family assistance program (EFAP);
-
Telemedicine service;
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An annual allowance of $200 for sports and cultural activities;
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A paid day off for moving and for volunteering;
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Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;
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An annual base salary plus a performance-based commission plan.
And we don’t stop there, because we really care about you:
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A hybrid and flexible telework model;
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An onboarding process to quickly familiarize you with your work environment and our services;
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A work environment that prioritizes both your professional development and personal fulfillment;
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A social club that ensures your daily life with us is pleasant and stimulating;
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Collaborative teamwork where your wildest ideas are welcomed and even encouraged.
EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.
#LBRA
#LI-Hybrid
Sales Representative
EspaceProprio
Laval - 44.29kmSales & Retail Full-time
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Administrative Assistant Full-time Job
Administrative Jobs MontréalJob Details
RBC Dominion Securities is currently seeking an Administrative Assistant to join a dynamic advisory team specialized in providing wealth management services to a sophisticated clientele. You will participate in growing the business by providing exceptional and efficient service and by taking care of administrative duties related to client accounts and by responding to client inquiries.
What will you do?
- Responsible for the professional and expeditious servicing of incoming telephone and email contacts from clients, advisors, and other internal and external partners
- Support the Investment Advisors in general administrative duties in the management of client accounts
- Support the Investment Advisors in the preparation of client reviews and presentations
- Request information and documentation from clients in order to open accounts and keep client files up to date
- Follow up on client trades to ensure proper settlement and delivery
- Monitor all pending transfers to ensure completion on a timely basis
What do you need to succeed?
Must-have
- Mastery of the French language
- Strong working knowledge of Microsoft 365 apps (Word, Excel, PowerPoint, and Outlook)
- Meticulous attention to detail and excellent time management skills
- Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
- Minimum of 2 years of experience in the financial services sector
- Ability to work as part of a team
Nice-to-have
- Intermediate or advanced level of English
- Canadian Securities Course (CSC) and Conduct and Practices Handbook Course (CPH)
- Knowledge of RBC Dominion Securities’ systems and procedures, an asset
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program, including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
Job Skills
Additional Job Details
Address:
2828 BOUL LAURIER:QUÉBEC
City:
QUÉBEC
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
WEALTH MANAGEMENT
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-02-11
Application Deadline:
2025-02-17
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Administrative Assistant
Royal Bank Of Canada
Montréal - 34.03kmAdministrative Jobs Full-time
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Senior Customer Experience Associate (Canada) Full-time Job
Customer Service MontréalJob Details
Our Senior Customer Experience Associates are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
We are looking for an enthusiastic, driven individual who enjoys meaningful conversation and supporting others. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
Acting as a lobby leader; ensuring customers are appropriately triaged and/or assisted
Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities, including opening day-to-day accounts, fulfilling pre-approved credit opportunities, and processing GICs
Nurturing rich, long-standing relationships
Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
Build strong customer relationships and deliver excellent customer service
Uncover and solve customers’ needs
Explain complicated concepts simply
Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you:
Have strong customer service skills
Are willing to assist in a professional, friendly and efficient manner
Are available to work a flexible schedule
Have experience with conducting simple sales, proactive marketing calls and providing financial advice
Have strong technical skills, able to promote and demonstrate the use of digital/self-service banking options
Previous banking experience is a strong asset
What’s in it for you?
The opportunity to join a forward-thinking organization where you are surrounded by a collaborative team of innovative thinkers
A rewarding career path with diverse opportunities for professional development
An organization committed to making a difference in our communities– for you and our customers
You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development
A competitive compensation and benefits package
Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to be able to communicate in English in addition to French because they will serve and English-speaking clientele.
Senior Customer Experience Associate (Canada)
Scotiabank
Montréal - 34.03kmCustomer Service Full-time
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