All jobs within 400 km around Rimouski

Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Overview

Overview

03/21/2025

Address:

1560 boulevard Montarville

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

• Identifies customer needs and initiates referrals to BMO colleagues.
• Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
• Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
• Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
• Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
• Contributes to meeting branch business results and the customer experience.
• Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
• Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
• Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
• Acts as a key member of a collaborative and versatile branch and market team.
• Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
• Organizes work information to ensure accuracy and completeness.
• Takes the initiative to find creative approaches that make each customer’s experience feel personal.
• Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
• Contributes to business results and the overall experience delivered in the branch.
• May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
• Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
• Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
• Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
• Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
• Complies with legal and regulatory requirements for the jurisdiction.
• Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
• Completes standardized tasks under supervision.
• Performs initial problem solving within given rules/limits & escalates when required.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
• High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
• Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
• Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
• Projects a professional presence.
• Basic knowledge of specialized sales and business banking solutions to refer to specialists.
• Passionate commitment to helping customers.
• A focus on delivering a personal experience to customers.
• Resourceful self-starter with courage and confidence to approach customers.
• Readiness to collaborate and work in different capacities as part of a team.
• Strong interpersonal skills, including the ability to build rapport and connections with customers.
• An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
• Basic knowledge learned on the job.
• Verbal & written communication skills - Basic (in business environment).
• Organization skills - Basic (in business environment).
• Collaboration & team skills - Basic (in business environment).

$33,850.00 - $44,000.00

Overview

UPS is a diverse and equal opportunity employer.  Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process.  If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability.

The Supervisor, Truckload Customer Service McCain is responsible for a logistics team managing McCain Canadian & US order movement. This position is responsible for coaching, mentoring, and developing a positive environment for all team members. This position supports business in different time zones.

How You'll Help:

• Audit internal work processes to ensure accuracy and timeliness of data – Best Practices
• Monitor customer preset Factor of Satisfaction deadlines and SLAs
• Claim resolution
• Oversee accessorial charges and establish root cause and recovery
• Responsible for the timely, accurate and appropriate escalation of issues
• Work with manager and customers in order to quickly resolve issues in the most efficient manner
• Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
• Collaborating across Company departments and communicating with internal and external stakeholders to resolve issues and improve processes
• Support the Manager, Customer Service and Logistics with aligning people, work practices and systems capabilities to meet business needs
• Audit workload ensuring appropriate work balance for Truckload Specialists
• Responsible for regular team one on ones and group/desk checkins
• Establish strong relationships with McCain to continue growth and business support
• Provide internal communications on account details, including gaps, breakdowns and wins
• Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
• Motivate and coach team members while creating a positive group environment
• Create development plans for team members for growth in there current and potential future roles
• Schedule Training and participates in training
• Lead systems enhancements and user acceptance
• Completes performance reviews and provides constructive feedback
• Sets goals and objectives
• HR responsibilities
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education, preferably in business or international logistics
• A suitable combination of post-secondary education and experience may be considered
• Previous experience in international, ocean and/or air logistics an asset.
• A suitable combination of post-secondary education and experience may be considered
• Exceptional customer service and relationship management skills
• Highly self-motivated and positive attitude
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Strong Computer skills, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset; the ability to learn new programs
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment
• Ability to work independently and to collaborate with others to meet customer expectations
• Ability to identify efficiency opportunities and to execute the ideas
• Ability to manage a high volume of emails on diverse set of topics

Overview

All members of our warehouse team are an integral part of our business, ensuring that every order is prepared and delivered to our customers on time, while ensuring the cleanliness of the warehouse space and inventory maintenance.

What are the benefits for you?

• Normal opening hours Monday to Friday
• Full benefits with fully Company paid premiums for the basic kit from the first day of employment
• Professional development and training opportunities
• Life, Disability and Wellness Insurance Program
• Retirement savings programs, including an RRSP and a defined contribution pension plan, with an employer contribution of up to 5.25%
• Paid vacation and sick leave, and a day off on your birthday!
• Bonus programs that include annual performance bonuses and a profit sharing plan
• Employee discounts on top brands of plumbing and HVAC/R products
• Tuition reimbursement for employees
• Employee Referral Program
• Reimbursement of safety shoes

What you will do 

• Load and unload products in a timely manner to meet delivery deadlines and customer commitments.
• Receive incoming shipments and verify their accuracy.
• Promptly place products in appropriate areas of the warehouse.
• Prepare, pack and ship customer orders, including preparing documents for shipping.
• Liaise with transportation companies and internal/external customers to determine shipping priorities.
• Ensure safety and maintenance procedures are maintained in the shipping area.

What you will bring

• Previous warehouse experience required
• Knowledge of industry products (plumbing and HVAC/R), an asset
• Basic general computer skills required, including Microsoft Office
• Exceptional customer service and communication skills
• Reliability and willingness to take initiatives
• Ability to regularly lift a load of up to fifty pounds (50 lb/23 kg)
• Forklift operating certification or ability to obtain certification
• WHMIS and dangerous goods transportation certification, an asset

Each submitted resume is individually reviewed by our team and kept for 24 months in case a great new opportunity that matches your skills and abilities arises.

Please note that this position requires the result of a satisfactory criminal record check. A criminal record under the Criminal Code and/or another federal criminal record does not automatically mean that you will not be eligible for the position.

Overview