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Overview

Overview

Overview

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone.  If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What does it mean to join our Rogers Team?

At Rogers, our retail team is the heart of our success.  Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected.  We are excited to show customers how our latest products and services can help, delivering best in class customer experiences in our retail stores

As a Sales Associate, you can expect to:

• Enhance the retail experience in our stores, by providing best in class service and value-added solutions to our customers

• Promote Rogers & Fido brands, including Rogers Mastercard 
• Engage and grow your customer base with personalized communication and outreach to customers via phone calls and business text messaging
• Participate in community events and outreach efforts to support local small businesses.
• Operate with a creative spirit that can adapt to an ever-changing environment while enjoying the thrill of hitting sales goals

What’s in it for you:

• Competitive compensation plus commissions
• One of the best flex health benefits, RRSP, TFSA and Pension plans in Canada
• Mental Health and Support benefits- 100% coverage
• Employee and Family Assistance Program benefits
• Employee discounts that can offer up to 50% off our Rogers & Fido products and services
• A commitment to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
• A flexible schedule, including evenings & weekends (Min 20 hours/week)
• Career growth and development opportunities

What we’re looking for:

• You are great with people and are passionate about delivering an exceptional customer experience
• You love being part of a team and are a great collaborator
• You are excited and inspired by technology

• You meet the minimum age of majority in your province

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

Schedule: Part time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 333 King St. E, UNIT 110 (5309), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Retail (In Store / Hourly) & Sales and Service
Requisition ID: 298297

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we're looking for:

Rogers is seeking an innovative and self-motivated Snowflake Admin Lead.  This individual will be expected to act as the Technical lead on various initiatives within Data & AI team.  This role will be accountable for working closely with our application vendor and internal Technology teams to Manage and support Snowflake developement / operational activities.

What you will be doing: 

• Manage and administer Snowflake databases and warehouses for multiple cloud platform environments
• Manage user access, roles, and security configurations.
• Deliver high performance, high availability, and security of the Snowflake platform.
• Build and manage proactive monitoring to keep the environment with high availability and reduce the impacting minutes for business / end-users
• Keep environment up to date with necessary security patching implementation
• Perform database creation, configuration, and optimization.
• Troubleshoot and rapidly resolve database environmental incidents in both production and non-production environments.
• Implement and maintain best practices for Snowflake administration.
• Monitor and enhance performance, plan resource utilization, and implement automation for routine tasks.
• Collaborate with development teams to design and implement data solutions.
• Stay updated with the latest Snowflake features and updates.

What you will bring:

• Computer Science / IT/ Engineering Degree education required.
• 4+ years of experience in software development required; experience in the telecom services industry will be a bonus.
• Proven experience as a cloud or database administrator, preferably with Snowflake.
• Thorough understanding of data warehousing concepts and best practices.
• Experience with cloud computing platforms like AWS/Azure etc
• Proficiency in Python, Shell scripting, SQL and database management.
• Experience with ETL processing, data pipelines, data visualization tools like PowerBI, Tableau is preferred.
• Excellent communication, collaboration, problem-solving and troubleshooting skills.
• Snowflake certification is preffered.

What’s in it for you? 
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus 
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • My Path: self-driven career development program 
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program 
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 8200 Dixie Road (101), Brampton, ON 
Travel Requirements: None
Posting Category/Function: Technology & Information Technology
Requisition ID: 311803

With the retirement of the current Executive Assistant, an exciting opportunity has opened to play a pivotal role in supporting the Senior Vice President of People, and the Senior HR Leadership Team. The Executive Assistant, Human Resources is integral to the success of the HR function, ensuring seamless execution of daily operations, managing priorities, and enhancing efficiency through expert schedule management and discretion in handling sensitive information. Acting as a trusted partner, this role anticipates needs, coordinates priorities, and fosters collaboration, making a meaningful impact on the team’s overall success

Any MLF team member interested in being considered for this role are encouraged to apply online by February 07. Applications received beyond that date are not guaranteed consideration.

Key Responsibilities:

Strategic Support:

• Provide day-to-day executive support to the SVP, HR, and the Senior HR Leadership Team, including attending to operational and strategic needs.
• Act as a trusted partner to the SVP, enabling them to focus on strategic priorities by managing critical tasks and deadlines.
• Prepare and refine high-quality PowerPoint presentations and materials for internal and external audiences, including the Board of Directors and the Senior Leadership Team.

Meeting and Calendar Management:

• Manage a complex calendar by arranging meetings, resolving scheduling conflicts, and proactively planning for upcoming commitments.
• Coordinate meeting logistics, prepare agendas, take minutes, and track follow-up actions to ensure accountability and progress.

Confidentiality and Information Management:

• Handle sensitive and confidential information with the utmost discretion and professionalism.
• Manage correspondence by reading, researching, and routing inquiries, drafting communications, and ensuring timely responses.

Operational and Travel Coordination:

• Organize travel arrangements, including flights, accommodations, and detailed itineraries, ensuring seamless logistics for domestic and international trips.
• Liaise with internal and external stakeholders to build and maintain positive, mutually beneficial relationships.

Administrative Excellence:

• Streamline administrative processes to enhance efficiency across the SVP’s office and the HR function.
• Anticipate and address the needs of the SVP and team, ensuring seamless daily operations.

What You’ll Bring:

• Education: Post-secondary education in Business Administration or a related field is preferred.
• Experience:
  • Proven success and experience providing high-level administrative support to senior executives.
  • Previous experience and a desire to work within a fast paced and global enterprise organization
• Technical Skills:
  • Advanced proficiency in Microsoft Office Suite, particularly PowerPoint, Word, and Excel.
  • Strong aptitude for creating impactful, professional presentations.
• Communication Skills: Exceptional written and verbal communication skills, with the ability to convey information concisely and effectively.
• Organizational Excellence: Outstanding organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously.
• Discretion and Integrity: Demonstrated ability to handle sensitive and confidential information with professionalism.
• Collaboration: Strong interpersonal skills with the ability to build relationships across all levels of the organization.
• Problem-Solving: Proactive and resourceful, with the ability to anticipate needs and resolve challenges effectively.
• Values Champion: Commitment to upholding Maple Leaf Foods’ Leadership Edge values in all interactions and responsibilities.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

The Industrial Millwright will be responsible for maintaining and servicing equipment used in the facility for daily production. They will ensure safe plant operations and a safe working environment for all employees.

What we have to offer you:

• Salary : $40.00 an hour + shift premium
• Full-time permanent roles available 
• Be part of a company with an inspiring and unique vision, with a deep commitment to sustainability and expanding its leadership in sustainable protein across North America
• Competitive Health and Wellness benefits 
• Defined Contribution Pension Plan
•  Employee Assistance Program

Responsibilities:

• Read and interpret blueprints, diagrams, schematic and drawings to determine work procedures and/or order necessary parts.
  Trouble shoot repairs, install processing and packaging equipment with a working knowledge of electrical, utilities and facilities systems to allow efficient repair/replacement result
• Conduct planned preventive & predictive maintenance and keep maintenance records.
• Actively participate in preventive maintenance program on building equipment processing equipment daily.
  Efficient production equipment set up, inspection and shutdown of all related equipment when required, including process changeovers.
  Assist in planning, organizing of work activities (drawing interpretation, parts preparation).
• Install, troubleshoot, repair and maintain industrial equipment and power transmission, pump, vacuum, hydraulic and pneumatic systems.

Requirements:

• Licensed Millwright (433A)
• Knowledge of conveyors, high speed slicers, pumps / compressor, electrical / electronic controls.
• Knowledge of pipe fitting practices and steam piping.
• Working knowledge of vacuum systems, pneumatics and hydraulics.
• Strong SAP skill sets.
• Must be able to work independently, work with contractors and other Reliability personnel
• Perform any other duties as assigned

Maple Leaf Foods is Canada’s leading consumer-packaged protein company, headquartered in Mississauga, Ontario. We make high-quality, great tasting, nutritious and innovative food products under leading brands including Maple Leaf®, Maple Leaf Prime®, Maple Leaf Natural Selections®, Schneiders®, Schneiders Country Naturals® and Mina™. Our Company employs approximately 11,000 people in its operations across Canada and exports to more than 20 global markets including the U.S. and Asia.

Our people are passionate about the work they do and the products we make. As we move forward, we are determined to leverage their integrity and passion to continue to build a high-performing, values-based company enabled by high-performing, motivated and talented people.

We thank all applicants for their interest in exploring employment opportunities with Maple Leaf Foods; however, only those selected for an interview will be contacted. Applicants may be subject to a background check and must meet the security criteria designated for the position.

The Director, HR Business Partner is a strategic, commercially astute, and data-driven leader responsible for shaping and driving people strategies that align with Maple Leaf’s vision and business priorities. Reporting directly to the SVP of People, this role collaborates closely with senior executives and the HR Leadership Team to deliver innovative, high-impact HR solutions. With a deep understanding of business dynamics and market trends, the Director provides thought leadership, guides transformational initiatives, and fosters a culture of engagement, performance, and inclusion.

Any MLF team member interested in being considered for this role are encouraged to apply online by February 07. Applications received beyond that date are not guaranteed consideration.

Key Responsibilities:

Strategic Business Partnership:

• Act as a strategic influencer, offering innovative HR solutions and insights that drive decision-making and enable business success.
• Collaborate with the HR Leadership Team and senior executives to shape and implement a People Strategy that drives organizational growth, transformation, and alignment with business priorities and financial goals.
• Serve as a trusted advisor to SVPs and VPs, delivering tailored recommendations that address immediate challenges and support long-term business objectives.
• Partner with senior leaders across the Commercial and Enabling Teams to define and execute people strategies that enhance organizational design, leadership capability, and team performance.
• Leverage workforce analytics and business insights to identify trends, anticipate talent needs, and measure the impact of HR strategies on performance and growth.

Commercial and Business Acumen:

• Integrate market and business insights into workforce strategies, anticipating challenges and identifying opportunities to maintain a competitive edge.
• Partner with senior leaders to align talent management and organizational design with evolving commercial objectives.
• Leverage data analytics to assess workforce trends, identify gaps, and measure the impact of HR initiatives on business performance.
• Lead the HRBP team, providing vision, coaching, and direction to ensure exceptional HR partnership and alignment with business objectives.

Data-Driven Decision-Making

• Leverage HR metrics and analytics to assess the effectiveness of people strategies, including retention, engagement, talent mobility, and DEI outcomes, ensuring alignment with overall business and market performance.
• Present data-informed insights to leadership, using dashboards, reports, and storytelling to drive decision-making that balances organizational and commercial priorities.
• Implement data-driven approaches to workforce planning, identifying gaps and opportunities to optimize talent, organizational effectiveness, and business outcomes.

Leadership Development and Talent Strategy:

• Lead succession planning and talent reviews to build a robust pipeline of future leaders.
• Partner with Talent Development to craft and implement programs that elevate leadership capability and functional expertise.
• Serve as an advocate for diversity, equity, and inclusion in all aspects of talent management, ensuring alignment with company values.

Change Leadership and Organizational Transformation:

• Serve as a strategic advisor during periods of transformation, leading change initiatives that enable agility, innovation, and business continuity.
• Partner with leaders to plan and execute complex organizational changes, ensuring seamless transitions and alignment with business goals.
• Foster a culture of adaptability, resilience, and continuous improvement across the Commercial Team.

Execution of HR Programs and Initiatives:

• Oversee the execution of talent review and succession planning processes, ensuring a strong pipeline of future leaders capable of driving business results.
• Champion diversity, equity, and inclusion initiatives, embedding these principles into talent strategies and organizational practices.
• Collaborate with other HR functions, including Talent Management, Talent Acquisition, and Total Rewards, to deliver integrated and impactful people solutions that enhance business competitiveness.
• Enhance employee engagement through targeted strategies informed by engagement data, aligning actions to address key opportunities that drive organizational and commercial success.
• Provide strategic oversight for employee relations, ensuring adherence to company policies and fostering a positive employee experience.

Team Leadership and Collaboration:

• Lead, mentor, and develop HRBP team members, fostering their growth and ensuring the delivery of high-impact HR solutions.
• Act as a key member of the HR leadership team, contributing to the development and execution of the broader HR strategy.
• Build strong partnerships with HR Centers of Excellence and cross-functional leaders to ensure seamless integration of HR initiatives.

What You’ll Bring:

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field required; advanced degree or certifications (e.g., CHRP, SHRM-SCP) preferred.
• Experience:
  • Proven and recurring success as a senior HR Leader, including experience leading HRBPs or similar teams.
  • Proven ability to operate at a strategic level, influencing executive decision-making with commercially focused, data-driven insights.
• Business Acumen: Strong understanding of business dynamics, financial principles, and market trends, with a demonstrated ability to integrate business and people strategies.
• Data-Driven Expertise: Strong proficiency in HR analytics, workforce planning, and translating data into actionable insights that drive business performance.
• Strategic Influence: Demonstrated ability to align HR strategies with business objectives and lead complex, high-impact initiatives.
• Leadership Skills: Exceptional ability to inspire, develop, and lead high-performing teams in a fast-paced, dynamic environment.
• Change Management: Experience leading organizational transformation and navigating complex change initiatives while aligning with business needs.
• Collaboration: Strong relationship-building skills with senior leaders and cross-functional teams, fostering trust and alignment.
• Communication: Excellent communication and presentation skills, with the ability to simplify complex ideas and engage diverse audiences.
• Values Champion: Commitment to embedding organizational values into HR strategies and practices, promoting a culture of excellence, inclusion, and engagement.

What We Offer at Maple Leaf Foods:

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting. 
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

• Posting Period: 28-Jan-2025 to 4-Feb-2025 
•  

The City of Toronto’s Fleet Services Division (FSD) provides a full range of Fleet Management Services for City Divisions and Agencies including the acquisition, maintenance and disposal of assets, along with City’s industry leading Sustainability Fleet Plan and energy management infrastructure. The City of Toronto has the largest municipal fleet in Canada and one of the most complex Fleets in North America.

The City has over 13,000 vehicles and equipment. Asset Management program includes the acquisition, specification identification, design review, site acceptance of new vehicles and equipment, along with disposal of assets based on lifecycle analysis. Fleet Services directly maintains and repairs over 5,300 assets. We have 11,000 operators with over 1,000 vehicles and equipment types, ranges from Class 1 to Class 8 e.g., from simple sedans and pickup trucks to hydraulic based front-end loaders, ambulances, snow melters and more complex equipment such as a hydro excavators, street sweepers, and garbage collection trucks.

Major Responsibilities:

• Develops and implements detailed plans and recommends policies/procedures regarding program specific requirements.
• Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
• Ensures that the project expenditures are controlled and maintained within approved budget limitations.
• Assists and works under the direction of Senior Engineers and/or managers in planning, investigating and documenting engineering/operational challenges of basic to moderate complexity.
• Assists in the project management of the Division's projects to ensure proper and timely completion.
• Arrange and attend project meetings and develops minutes of meetings.
• Assists with developing procurement documents including specification, RFPs, RFQs and purchase requisitions for the issuing of Purchase Orders.
• Assists in projects, ensuring effective teamwork and communication, high standards of work quality and organization performance, continuous learning and maintenance of all relevant data to file for future use.
• Responsible for carrying out varied engineering assignments within a broad field of fleet asset management engineering.
• Assists with developing staff reports.
• Assists in conducting field work, site inspections, technical investigations and studies, preparing reports and making related recommendations.
• Assists in project tracking and status reporting for the Division's capital program.
• Assists in the preparation of budgets and in the cost/benefit analysis of divisional operations.
• Assists in the review of draft contract specifications and drawings for completeness and accuracy.
• Plans, investigates, analyzes, and prepare reports, utilizing statistics and performance-based evidence to make recommendations concerning vehicle design engineering problems of moderate complexity and/or assists in resolution of more complex problems
• Completes work assignments, seeks supervisory review of completed work and makes revisions as requested.
• Liaises with other internal staff within and other City of Toronto divisions, consultants and the public.
• Assists in responding to customer inquiries and providing operational assistance.
• Maintains an up-to-date knowledge of technological developments in the field of automotive engineering as it relates to municipal business focus.
• Assists in the resolution of non-compliance issues according to the Occupational Health & Safety Act

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Recent graduate from a University Engineering degree program in mechanical and/or automotive engineering or comparable and electrical engineering as recognized by the Ontario Ministry of Training, Colleges & Universities.
2. Academic/working knowledge of applying engineering principles and calculations as related to vehicle design and specifications as well as associated processes and systems
3. Experience using a variety of software products such as Microsoft Office Suite, Access, and/other related data software.
4. Ability to communicate effectively both verbally and in writing, at all levels within / outside organization.
5. Knowledge of government legislation in the areas of Highway Traffic Act, Motor Vehicle Safety Act, Occupational Health and Safety Act, Accessibility for Ontarians with Disability Act (AODA).
6. Ability to attain working knowledge of all related City of Toronto policies, procedures and practices including: Collective Agreement, HR Policies, financial procedures, etc.
7. Ability to manage multiple assignments and conflicting priorities.

• Posting Period: 28-JAN-2025 to 11-FEB-2025
• Location Information: 

Nurse Manager

The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes. The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.

Reporting to the Director of Nursing, the Nurse Manager provides nursing leadership and direction to ensure effective and efficient delivery of high-quality resident care. The Nurse Manager will also work collaboratively with the inter-professional care team to promote evidence-based practice, continuous quality improvement and innovation, healthy safe work environment, resident and staff satisfaction, and compliance with all legislative requirements.

At Seven Oaks and Carefree Lodge, you will lead a collaborative team to shape meaningful care experiences for residents in a welcoming environment. With a focus on evidence-based practices, quality improvement, and inter-professional collaboration, this role offers the chance to make a lasting impact on senior care. Join the City of Toronto, a values-driven organization that embodies Compassion, Accountability, Respect, and Excellence, and take on a rewarding leadership role that fosters growth and innovation.

Overall Job Responsibilities

As part of this role, you will implement detailed plans and recommend policies and procedures tailored to specific program requirements. You will also lead and motivate a cohesive team, ensuring high-quality work, continuous learning and innovation. Daily operations will be supervised, including staff scheduling, task assignments, and performance evaluations. Personnel issues will be addressed to create a positive work environment, and vacation and overtime requests will be approved. Staff performance will be monitored, with salary increments, grievances, and disciplinary actions managed as needed.

In addition, you will manage budgets to ensure expenditures stay within approved limits. Inter-professional collaboration will be fostered to ensure high-quality resident care based on best practices. You will also serve as a resource for families, offering support, guidance, and follow-up on any concerns. Participation in internal and external committees, as assigned by leadership, will be essential, as well as reviewing resident and staff data regularly to evaluate care effectiveness and ensure proper documentation standards.

Clinical-Specific Responsibilities

 You will ensure nursing staff maintain competency, follow evidence-based practices and continuously improve. You will oversee Infection Prevention and Control, monitor trends, manage outbreaks, and ensure adherence to protocols to reduce illness. Leading the Resident Assessment Instrument- Minimum Data Set (RAI-MDS) and rehabilitation programs, you will represent the Home in consultations with external specialists. You will also support registered staff by mentoring, coaching, and guiding them through clinical practice issues, while coordinating resident reassessments to ensure accurate and up-to-date documentation.

You will ensure proper medication storage and administration through direct observation and incident investigation. Leading interprofessional care teams, you will guide the care team in decision-making, clinical protocol development, and system improvements to deliver high-quality resident and family-centered care. Additionally, you will evaluate staff learning, focusing on critical thinking and managing complex clinical scenarios.

Your responsibilities will include leading clinical inspections, audits, and annual quality initiatives, working with the team to enhance clinical programs. You will collaborate with the Nurse Practitioner to implement ongoing education and contribute to investigations of critical incidents and audits of care plans to ensure compliance. Chairing nursing practice forums and reviewing clinical trends will help drive practice improvements.

In supporting staff with complex care cases, you will develop care plans, participate in care rounds, and lead debriefings. You will collaborate to address clinical practice gaps and advance care excellence, while participating in research to integrate evidence-based models, meeting organizational goals, and ensuring accurate resident documentation.

Operations-Specific Responsibilities

In this role, you will develop and implement six-week staffing schedules to ensure nursing resources are allocated effectively, while regularly reviewing work routines to enhance efficiency and continuity of care. You will investigate critical incidents and complaints, addressing issues promptly and ensuring effective resolutions. Handling resident and family concerns will involve resolving complaints and providing follow-up to maintain satisfaction.

You will oversee mandatory education programs, monthly audits, and annual program evaluations to ensure compliance with standards and maintain high-quality care. Leading the implementation and evaluation of abuse and critical incident protocols, you will analyze trends and create improvement plans. Chairing unit meetings will provide a platform to discuss operational and clinical matters, share updates, and address opportunities for quality improvement.

Additionally, you will monitor the quality of care and services through regular evaluations and initiate improvements where needed. Ensuring the unit is adequately supplied with materials and equipment, you will provide strategic advice on planning and resource management. Collaborating with the Director of Nursing, you will manage budgetary constraints, approve salary increments, and oversee overtime to maintain operational efficiency.

Key Qualifications:

Your application must describe your qualifications as they relate to:

1. Bachelors in Nursing and certification in Nursing Administration or equivalent management experience made under the Fixing Long-Term Care Act, 2021 (O. Reg 246/22).
2. Must be a Registered Nurse in good standing with the College of Nurses of Ontario or another College of Nurses with ability to obtain registration as a Registered Nurse in the Province of Ontario.
3. Considerable experience in motivating, leading, supervising or managing registered and unregulated staff in a large sized Long-Term Care unionized environment.
4. Considerable experience in geriatric and/or rehabilitation nursing and working with residents with dementia and mental health issues.
5. Knowledge of Long-Term Care legislation, including the Fixing Long-Term Care Act, 2021, Residents Bill of Rights, and relevant workplace legislation e.g. Employment Standards Act, Occupational Health Safety Act.
6. Ability to drive positive clinical outcomes using knowledge of Resident Assessment Instrument – Minimum Data Set (RAI-MDS) 2.0.
7. Skilled in building relationships and working effectively with a range of stakeholders, including residents, families, and community groups.
8. Ability to manage competing priorities and lead change in a fast-paced, complex environment.
9. Strong verbal and written communication skills, including senior management-level presentations.
10. Capable of problem-solving, conflict management, and handling sensitive information with discretion.
11. Ability to foster teamwork and promote excellence in a customer service-focused environment.
12. Proficient in Microsoft Office Suite and other computer applications.
13.  Ability to uphold the Toronto Public Service values, promoting equity, diversity, and respectful workplaces. 

As a condition of employment with the Seniors Services & Long-Term Care Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg 246/22).

Posting Period: 19-Dec-2024 to 31-Jan-2025

Location and Shift Information:

The City’s Seniors Services and Long-Term Care Division supports residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services, enabling people to live with support and age with dignity. The Division believes in the values of Compassion, Accountability, Respect, and Excellence. CareTO is our brand for the culture change we are investing in for the City’s directly operated long-term care homes (https://www.toronto.ca/community-people/housing-shelter/rental-housing-tenant-information/finding-housing/long-term-care-homes/careto/). Based on evidence-informed research, our goal is to improve the experiences of all those who live, work, volunteer, and visit.

To autonomously diagnose, order and interpret diagnostic tests, prescribe pharmaceuticals and perform procedures for residents in the Long-Term Care Homes and Services Division within their legislated scope of practice.

Major Responsibilities:

• Delivers primary health care to residents in the Long-Term Care Home in the management of acute and chronic medical conditions, therapeutic management, health promotion and disease/injury prevention in order to deliver comprehensive health services.
• Conducts focused health assessment using and adapting assessment tools and techniques based on resident needs.
• Completes health history into resident's situation, including physical, psychosocial, emotional, cultural and ethnic dimensions of health.
• Performs physical examination and identifies and interprets normal and abnormal findings.
• Orders diagnostic investigations, and interprets results using evidence-based clinical reasoning.
• Synthesizes health information using critical inquiry and clinical reasoning to formulate a diagnosis, health risks and states of health/illness.
• Communicates with residents about the health assessment findings and/or diagnosis, including outcomes and prognosis through the application of knowledge of pathophysiology, psychopathology, epidemiology, infectious diseases, behavioural sciences and family processes when making diagnoses and providing overall therapeutic management.
• Selects appropriate interventions from a range of non-pharmacological and pharmacological interventions to restore or maintain resident functional, physiological and mental stability to achieve optimal health.
• Promotes safe resident care by mitigating harm and addressing immediate risks for residents and others affected by adverse events and near misses.
• Participates with the Medical Director and other senior management staff in the development and implementation of evaluation processes and the identification of strategies to continually improve clinical outcomes and effectively manage risks.
• Collaborates with senior management in the Division and other community health services in initiatives for the development, implementation and evaluation of systems to promote continuity of resident care across the continuum.
• Ensures Accreditation Canada standards are evident in daily practice.
• Ensures resident files and health care records are properly maintained in compliance with applicable legislation and divisional expectations.
• Identifies, and collaborates with the Medical Director on, educational programs for the care team.

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. Current registration with the College of Nurses of Ontario as a Registered Nurse in the Extended Class (Primary Health Care or Adult) and entitled to practise.
2. Experience as a Nurse Practitioner in long-term care, acute care, rehabilitation, continuing care or primary care.
3. Experience in long-term care, with providing empathetic/relational care for the elderly and those living in long-term care, and clinical work experience with frail older adults, critical care, and mental health as a Nurse Practitioner.
4. Certification in Geriatric Nursing from the Canadian Nursing Association or equivalent experience.

Must also have:

• Ability to incorporate knowledge of diversity, cultural safety and the determinants of health in the assessment, diagnosis and therapeutic management of residents and the evaluation of outcomes
• Ability to exercise independent judgment and to assess situations and problems efficiently and effectively
• Leadership skills, working well within an inter-professional team and ability to foster effective working relationships
• Ability to provide clinical supervision, education and mentoring for nursing students, medical students, and other learners, including residents/families
• Ability to develop and implement evaluation processes and identify strategies to improve clinical outcomes and manage risks
• Strong and effective verbal and written communication skills
• Ability to use computer software such as MS Office applications, email and web applications
• Ability to build and maintain effective relationships and partnerships with a diverse range of stakeholders as well as work effectively within multidisciplinary teams
• Ability to support the Toronto Public Service Values to ensure a culture that champions equity, diversity and respectful workplaces
• Ability to work shifts, evenings, weekends and holidays, as required
• Knowledge of relevant legislation and statutes, including, but not limited to, the Occupational Health and Safety Act and the Fixing Long-Term Care Act
• Good verbal and written communication skills with strong attention to detail
• Ability and willingness to provide a service that enhances the dignity and reflects the diversity of residents

Note: As a condition of employment with the Long-Term Care Homes & Services Division, selected candidates will be required to provide a satisfactory Police Reference Check (PRC) with vulnerable sector screening, tuberculosis screening and proof of immunization in accordance with the Fixing Long-Term Care Act, 2021 (O.Reg. 246/22).