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Employee Service Centre Representative Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

Requisition ID: 16989 
Department: Finance and Corporate Services Dept. 
Service: Payroll, Pensions & Benefits Service 
Branch: Client Experience Branch 
Employment Type: 2 Full-time Temporary-Up to 1 year
Work Hours: 35.00hours per week
Affiliation: Non Union/Non MPE
Salary Information: $64,175.02- $75,085.92 annually (2024 rates of pay)
Location: 100 Constellation, Nepean 
City: Ottawa, ON 
Job Category: Administrative and Support Services
Application Close: 23/04/2025

JOB SUMMARY

Employee Service Management provides pay-related services to all City of Ottawa and Ottawa Police Services employees, including administration of all employee movement transactions including position, pay, benefits and pension adjustments in compliance with collective agreements, city policies and legislative requirements; and Payroll, Pension and Benefits Service Centre operations.

You serve as the first point of contact and source of expertise for City staff regarding payroll, pension and benefits information, inquiries and transactions.

You provide day-to-day and ongoing front line support services for pay, benefit, pension and ESS (Employee Self Service)/MSS (Manager Self Service) calls, and demonstrate sound judgement, tact and discretion when interacting with City staff at all levels. You also provide user support and training, troubleshooting, problem resolution, process development, documentation and record keeping as required. In addition, you are responsible for the integrity of data in the OMERS Pension Plan's secure site (e-access) and the insurance carrier's secure site, and for updating and auditing payroll, pension and benefits master data in SAP as required in response to employee requests.

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma in Business or related field

Minimum of 3 years of related experience in a variety of Payroll and/or HR functional areas with an emphasis on front end client service

CERTIFICATIONS AND LICENCES

Related Accounting, Finance, Payroll and/or Human Resources certification is preferred

KNOWLEDGE

  • Customer service principles
  • The City of Ottawa’s departments, internal operational and administrative procedures, relevant contacts, collective agreements and services
  • Working knowledge of Payroll and HR policies, processes and procedures
  • Microsoft Office Suite and other corporate standard software as required
  • Intermediate knowledge of SAP
  • Legislation - Canada Revenue Agency, ESA, CLC, Pension and Benefits Standards Act, Ontario Pension and Benefits Act, MFIPPA, WSIB
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Customer service oriented: ability to use effective and tactful oral and written communication skills with clients at all levels of the organization
  • Demonstrated knowledge of SAP operation with a HR/Payroll services environment
  • Apply collective agreements provisions as they relate to employee transactions
  • Excellent organization and time management skills and techniques: ability to plan, organize and carry out work assignments, managing multiple and competing tasks simultaneously and prioritizing work to meet heavy workloads and non-negotiable deadlines
  • Strict attention to detail and accuracy in the maintenance of records: ability to produce spreadsheets and statistical reports
  • Communication skills with all levels of employees, management and the general public
  • Work independently and within a team to develop innovative solutions
  • Communicate effectively on complex issues
  • Superior client service skills including patient and tactful with clients and other staff
  • Highly organized/reliable and flexible
  • Integrity, tact, discretion and good judgment in maintaining confidential information
  • Takes initiative
  • Creative/innovative
  • Thorough
  • Team player
  • Resourceful
  • Able to handle multiple tasks and work independently with minimum supervision under tight deadlines

WHAT YOU NEED TO KNOW

  • Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.      
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Employee Service Centre Representative

City Of Ottawa
Ottawa - 71.24km
  Customer Service Full-time
Requisition ID: 16989  Department: Finance and Corporate Services Dept.  Service: Payroll, Pensions & Benefits Service  Branch: Client Experience Branch  Employment Type: 2 Ful...
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Apr 8th, 2025 at 17:30

Controls Engineer Full-time Job

Magna Exteriors

Engineering   Milton
Job Details

Group Summary:

Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capabilities and diverse process expertise, we continue to bring lightweight and innovative products to market.

 

Job Responsibilities:

POSITION SUMMARY:

The Controls Engineer is primarily responsible for researching, developing, designing and testing electronic components products and systems. The Controls Engineer will develop and improve manufacturing control systems and oversee documentation on program changes.

  • Maintain safety standards of equipment and work area and perform all duties in a safe manner in accordance with the safety policies of Karmax.
  • Perform all duties in a safe manner in accordance with Section 28 of the Occupational Health & Safety Act and Regulations for Industrial Establishments.
  • Organizing and coordinating projects with other technical employees to ensure that productions and quality standards outlined by the company and/or customer requirements are fulfilled.
  • Assists in the training of Trade Co-op Students, Apprentices and Journeyman in accordance with the principles of the Employee Charter and the policies and procedures set out in the Karmax Handbook.
  • Assist in plant support, troubleshooting, repairs and system improvements.
  • Perform all duties in an environmentally responsible manner in accordance with the Karmax Environmental Policy Statement—3 P’s. Prevent Pollution, Preserve Natural Resources & Protect our Environment
  • Perform other duties as required.

 

MINIMUM JOB REQUIREMENTS:

  • University Degree in Electrical/Controls Engineering
  • Strong knowledge of PLCs and Controls

 

SKILLS AND COMPETENCIES:

  • Excellent written and verbal communication skills
  • Excellent mathematical, analytical and organizational skills
  • Microsoft Office, VB, AutoCAD
  • Able to safely operate all Material Handling Equipment (Scissor/Boom Lifts, crane, buggy) in assigned area of responsibility.
  • Must be able to work with and communicate effectively with other employees, supervisors and trades

 

COMPENSATION PACKAGE AND PERQUISITES:

  • Annual salary starting at $100,672.00
  • 2 Weeks Vacation after 6 months of employment, 4 Personal Paid Holidays and 2 Floater Days
  • Ability to lieu 40 hours of overtime for an additional paid week off
  • Comprehensive Health Benefits – Including health, dental, vision, and disability coverage to keep you feeling your best
  • Company-matched retirement savings plans (RRSP)
  • On-site subsidized cafeteria that is open for all three shifts

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Cosma International

Controls Engineer

Magna Exteriors
Milton - 327.28km
  Engineering Full-time
Group Summary: Cosma provides a comprehensive range of body, chassis and engineering solutions to global customers. Through our robust product engineering, outstanding tooling capa...
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Apr 8th, 2025 at 17:28

Software Developer (Reactjs/Nodejs) Full-time Job

Scotiabank

IT & Telecoms   Toronto
Job Details

Contributes to the overall success of the Digital Banking Unit in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives.  Ensures all activities conducted are in compliance with governing regulations, internal policies, and procedures.

 

Is this role right for you? In this role you will:

 

  • Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

  • Write well designed, testable, efficient code by using best software development practices.

  • Gather and refine specifications and requirements based on technical needs.

  • Create and maintain software documentation.

  • Collaborate with the Scrum team to plan milestones, successfully execute software delivery, and escalate issues as needed.

  • Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

  • Champions a high-performance environment and contributes to an inclusive work environment.

 

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

 

  • In depth knowledge of programming languages, frameworks, utilities, and other technologies used by the team (React & Node JS).

  • Bachelor/master’s degree in computer science/engineering, Information Systems, or other related field (or equivalent work experience).

  • Excellent communication skills with ability to influence decision making across stakeholders.

  • Demonstrated ability to lead team members with differing opinions and levels of experience.

  • Project management skills to map and execute short- and long-term plans for the team.

  • Effective organization, planning, and time management skills.

 

What's in it for you?

 

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.  

  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance. 

  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.

  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.such as hackathons, contests, cooking with friends, Humans of Digital and much more!

 

Work arrangements: Hybrid

 

#LI-Hybrid

Software Developer (Reactjs/Nodejs)

Scotiabank
Toronto - 285.25km
  IT & Telecoms Full-time
Contributes to the overall success of the Digital Banking Unit in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s bu...
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Apr 8th, 2025 at 17:02

Sales Representative - RénoAssistance Full-time Job

EspaceProprio

Sales & Retail   Montréal
Job Details

RénoAssistance is currently looking for a Sales Representative.

 

Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales Representative?

 

What will your days look like?

  • Understand the motivations and the needs of the clients in order to assist them accordingly

  • Use price grids to make detailed cost estimates and propose personalized, realistic solutions based on the clients’ budget;

  • Select the best contractors for the project using our “MatchParfait” tool;

  • Strategically follow up with clients and contractors while also coordinating appointments;

  • Use CRM tools to plan and track the sales cycle of clients;

  • Analyze bids to advise clients impartially on the best offer;

  • Regularly develop your client base and ensure customer loyalty;

  • Recruit construction contractors and demonstrate the added value of a partnership with RenoAssistance.

 

What do you need to be a Sales Advisor with us?

  • Excellent verbal and written communication skills;

  • 3 years of experience in a sales-related role;

  • Advanced oral English or full bilingualism to serve a wider client base;

  • Ability to quickly understand and analyze the needs of clients;

  • Ability to work with multiple software and tools simultaneously (CRM, Outlook) while communicating effectively with clients;

  • Strong organizational skills, good time management, and attention to detail;

  • Ability to work independently and as part of a team;

  • Results-oriented and motivated to exceed targets;

  • Knowledge of construction, renovation, design, or decoration is an asset, but complete training will be provided during onboarding;

  • Ability to work both remotely and at our offices (Montreal, Charny, and Laval): details about our hybrid work model will be shared during the recruitment process.

 

Benefits that really make a difference:

  • A collective insurance program partially paid by the employer (including drug, dental, travel, life, disability, etc.) with a $500 health account;

  • A bonus system to acknowledge and reward your work;

  • A generous vacation policy;

  • 5 paid personal days off as of your first day;

  • Access to an employee and family assistance program (EFAP);

  • Telemedicine service;

  • An annual allowance of $200 for sports and cultural activities;

  • A paid day off for moving and for volunteering;

  • Various employee discounts to help you carry out your real estate projects with confidence and at reduced costs;

  • An annual base salary plus a performance-based commission plan.

 

And we don’t stop there, because we really care about you:

  • A hybrid and flexible telework model;

  • An onboarding process to quickly familiarize you with your work environment and our services;

  • A work environment that prioritizes both your professional development and personal fulfillment;

  • A social club that ensures your daily life with us is pleasant and stimulating;

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

 

 

EspaceProprio is an independent subsidiary of the Desjardins Group, which works exclusively in the field of housing and ensures the integration, coordination and support of the various companies acquired by Desjardins, such as DuProprio, RénoAssistance and Confia.

 

 

#LBRA
#LI-Hybrid

Sales Representative - RénoAssistance

EspaceProprio
Montréal - 219.09km
  Sales & Retail Full-time
RénoAssistance is currently looking for a Sales Representative.   Does this sound like you? Would you like to put your passion to use and join the residential sales team as a Sales...
Learn More
Apr 7th, 2025 at 17:05

Customer Service Advisor - DuProprio Full-time Job

EspaceProprio

Customer Service   Québec
Job Details

Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day-to-day life look like? 
 
  

  • Make a difference in our clients ' sales projects by answering phone calls and supporting them in the sale of their property;   

  • Carry out follow-ups with our customers in order to advise them on the use of our products and services and offer them the best solutions for the success of their project.   

 

 
 

What do you need to be a Customer Service  Advisor ? 

  • For a full-time position: Be available Monday to Friday (8:30 a.m. to 5:00 p.m.); 

  • For a part-time position: Be available one evening per week (4:00 p.m. to 7:00 p.m.) as well as Saturday and Sunday (8:00 a.m. to 3:00 p.m.);  

  • A passion for customer service, because for you, it’s important to make a difference;  

  • An approach based on listening and understanding customer needs ;   

  • Interpersonal skills ;  

  • A proactive and empathetic attitude to support clients in their sales project;

  • Some customer service experience, at least enough to know you like it;   

  • Great ease with computers;  

  • The ability to work from our Charny office (8389 avenue Sous-le-Vent). (Details about our hybrid work mode will be presented to you during the recruitment process).   

 

 

Benefits that make a real difference  

  • An hourly wage starting at $ 20.90 plus a $1 bonus if you are bilingual and a $2 bonus if you work evenings and weekends ;  

  • Recognition of relevant years of experience;  

  • The support of a team of senior advisors and colleagues to help you;  

  • A bonus system to highlight and reward your work; 

  • Paid floating leave days as soon as you start your job ; 

  • Access to an employee and family assistance program (PAEF );   

  • A telemedicine service ;   

  • An annual allowance of $200 for your sports and cultural activities;  

  • A day of paid leave when you move and for volunteering;  

  • Several employee discounts so that you can carry out your real estate projects with complete confidence and at a lower cost.  

 

And we don't stop there, because we really care about you:  

  • An integration process to quickly familiarize you with your work environment and our services;  

  • A work environment that prioritizes both your professional development and your personal growth;  

  • A social club that ensures your daily life with us is pleasant and stimulating;  

  • Collaborative teamwork where your wildest ideas are welcomed and even encouraged.

Customer Service Advisor - DuProprio

EspaceProprio
Québec - 443.82km
  Customer Service Full-time
Does this sound familiar? Do you want to join a team that's been revolutionizing the real estate world since 1997? What will your day-to-day life look like?       Make a difference...
Learn More
Apr 7th, 2025 at 17:04

CLIENT SUPPORT COORDINATOR Full-time Job

BDC

Customer Service   St. Catharines
Job Details

As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

 

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. She or he also performs various administrative tasks and provides support to the team in the area.

 

CHALLENGES TO BE MET

  • Provide excellent client service to BDC clients in resolving basic client questions and inform senior levels of complex cases

  • Respond promptly, accurately, and professionally to existing and potential clients by ensuring compliance with policies, procedures, and practices

  • Prepare letters to clients and professionals according to the specific process (e.g., letter of intent, letter of offer and mandates to professionals), and/or prepare proposals/contracts for clients ensuring that the information is accurate and entered in our system, that all necessary documents are prepared, that the required conditions and forms are met, signatures are obtained, and follow-up is done

  • Proactively participate in the branch's marketing efforts by organizing events, campaigns, and activities, preparing marketing communications, and providing on-site logistical support

  • Work in a team environment with other support functions and deliver on completing all administrative tasks that are assigned to the queue system

  • Support account managers to help them reach business development targets

  • Managing stationery orders, organizing catering services, and ensuring the smooth operation of the business center. Welcoming suppliers and technicians, as well as going to the post office.

 

WHAT WE ARE LOOKING FOR

  • Bachelor degree in Business Administration, College diploma in accounting o

  • Between 1 to 3 years experience in a similar role

  • The ability to analyze and interpret financial statements is considered an asset

  • Client service orientation and demonstrated ability to demonstrate initiative in listening, identifying sales opportunities and resolving issues

  • Strong organizational skills and ability to prioritize and deal with various situations at all times

  • Ability to work independently and meet tight deadlines

  • Teamwork, creativity, flexibility, collaborative spirit and desire to work as part of a team

  • Working knowledge of MS Office (Word, Excel, Outlook )

  • Excellent writing and speaking skills in French and English.

CLIENT SUPPORT COORDINATOR

BDC
St. Catharines - 306.67km
  Customer Service Full-time
As a, Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office a...
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Apr 7th, 2025 at 16:44

Bilingual Contact Centre Representative, Canadian Banking, Easyline Full-time Job

TD

Customer Service   Montréal
Job Details

Work Location:

Montréal, Quebec, Canada

 

Hours:

37.5

 

Line of Business:

Personal & Commercial Banking

 

Pay Details:

45 700 $/$45,700 - 61 000 $/$61,000 CAD

 

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

 

Job Description:

Department Overview 

Supporting and helping is at the heart of everything we do atour contact centres, and we’re proud of the value that we can deliver 24-hours a day, 7-days a week for more than 27 million TD customers. Alongside caring colleagues and supportive leaders, you’llhave opportunities to grow and make a meaningful difference to our customers, our communitiesand our business. 

Job Details  

What Youll Do 

As the voice of TD, you’ll be passionate about understandingour customers. Whether you’reassisting in-bound customers with account inquiries orresolving an issue by recommending a TD product or service, you’ll help us offer personalized support to our customers whenever they need it. You’llconsistently deliver legendary customer service by making it easy, creating value, and delivering trusted advice to our customers.  

As a valued member of our Contact Centre Team, you will:  

  • Make peoples day: strive to deliver an exceptional customer service experience by offering friendly support through your knowledge of TD products, services and solutions.  

  • Solve problems efficiently: resolve customer inquiries at the first point of contact by asking questions and responding with empathy to their concerns. 

  • Achieve your goals: consistently reach performance objectives, including customer experience survey results, advice and quality goals, compliance regulations, and productivity targets. 

  • Never stop learning: actively participate in ongoing training and coaching support to help you continue togrow and develop in your role.   

 

Job Requirements  

What You Need to Succeed  

We’re proud to work with a group of diverse colleagues. If you have relevant experience that isn’t mentioned below, tell us about it in your resume or cover letter. 

  • High School Diploma or equivalent  

  • Bilingual (French & English) 

  • Exceptional listening skills and a curiosity to help customers meet their needs and resolve concerns. (Preference given to those with experience in financial or service industries.)  

  • Ability to multitask and navigate through computer systems,applications, and multiple screens with speed and accuracy while balancing performance to meet a variety of metrics. 

  • Digital literacy across a broad range of devices (e.g., smartphones, tablets, laptops, headsets, etc.). 

  • Flexibility, resiliency, and a positive attitude when responding to challenging situations.  

  • Ability to work both independently and as part of a team.  

  • Integrity when managing sensitive customer information in alignment with Regulatory and Compliance guidelines related to servicing and sales practices. 

 

Language Requirement 

This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or who require services in a language other than French. 

Additional Information  

We’re delighted that youre considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.  

Colleague Development  

If youre interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.Whether you have a passion forhelping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organizationat TD – and we’re committed to helping you identify opportunities that support your goals.  

Training & Onboarding 

We will provide in-person training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role. 

InterviewProcess  

We’ll reach out to candidates of interest to schedule an interview. We do our bestto communicate outcomes to all applicantsbyemail or phone call.

Bilingual Contact Centre Representative, Canadian Banking, Easyline

TD
Montréal - 219.09km
  Customer Service Full-time
Work Location: Montréal, Quebec, Canada   Hours: 37.5   Line of Business: Personal & Commercial Banking   Pay Details: 45 700 $/$45,700 - 61 000 $/$61,000 CAD   TD is committed...
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Apr 7th, 2025 at 16:18

Security Guard - Full Time - Government Site Full-time Job

Securitas Canada

Security & Safety   Toronto
Job Details

We are seeking over 10+ Security guards for on call positions at data centres across the GTA. We are looking for individuals with a high level of customer service and security experience. Priority to those with a strong customer service background. We are looking for individuals that can commit to 3-4 shifts per week and be able to travel between sites as this client runs on a campus model. 

We value diversity and inclusion and encourage all qualified people to apply.

https://www.securitas.ca/careers/security-guard

The posting will remain open until filled. 

Position Overview:

Wages: $25.00/hr 

Locations: 

Richmond Hill (Leslie and Major Mackenzie), 

  • Sunday to Thursday 11:00PM-7:00AM
  • Sunday to Thursday 11:00PM-7:00AM (Temporary Position Until Aug 31, 2025)

Vaughan (Weston and Steeles)

  • Monday to Friday 7:00AM-3:00PM (1 year Mat Leave Contract)
  • Monday to Friday 7:00AM-3:00PM

Etobicoke (Humberline and Finch)

  • Monday to Friday 7:00AM-3:00PM

 

RESPONSIBILITIES:

  • Perform access control provision duties, verify contractors coming on-site.
  • Screen client employees and contractors with handheld wand metal detection devices.
  • Be on call when a shift needs coverage sometimes on short notice.
  • Follow security breach procedures by notifying supervisors or other appropriate personnel when security breaches occur.
  • De-escalate situations when individuals refuse screening, deny entry and contact supervisor on duty.

QUALIFICATIONS: 

  • Valid Ontario Security License
  • Valid First Aid and CPR Certificate
  • Thorough understanding of security protocols and procedures including emergency response.
  • 3 years of security experience or 5 years of customer service experience with direct customer facing experience.
  • Eligibility for reliability clearances required.

Please note that positions can change as candidates are selected to fill these roles.

Security Guard - Full Time - Government Site

Securitas Canada
Toronto - 285.25km
  Security & Safety Full-time
  25
We are seeking over 10+ Security guards for on call positions at data centres across the GTA. We are looking for individuals with a high level of customer service and security expe...
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Apr 7th, 2025 at 16:07

Client Success Specialist Full-time Job

Securitas Canada

Customer Service   North Perth
Job Details

KEY RESPONSIBILITIES: 

Lead Generation & Management

  • Identify, engage, and qualify potential customers through outbound calls, emails and digital channels.
  • Respond to and manage all inbound leads from various sources, including website forms, phone inquiries, email campaigns, and referrals.
  • Accurately capture and log lead information in the CRM system Salesforce
  • Qualify leads based on predetermined criteria (e.g., budget, timeline, decision-maker).
  • Enrich lead profiles with relevant data from public and internal sources.
  • Route qualified leads to the appropriate sales representatives based on territory, solution type, product expertise, and availability.
  • Track lead progression through the sales funnel and provide regular updates to the sales team and management.
  • Manage pipeline of all renewal, retention and remote service opportunities as identified by Sales and Operations Groups.
  • Accurately capture and log client and account information in the CRM system as assigned by Senior Director.
  • Complete the full sales cycle of all add/upgrades and any renewal and retention efforts. 
  • Enrich account profiles with relevant data from public and internal sources.
  • Route larger opportunities to the appropriate Vice President of Sales based on territory, solution type, product expertise, and availability.
  • Track pipeline and all closed won/lost activity. 

Sales Excellence

  • Complete all quotes in sales management or CRM tool
  • Maintain accurate and up-to-date records of sales activities, pipeline status, and customer interactions in the CRM system.
  • Utilize data and analytics to optimize outreach strategies and improve conversion rates.

Data Analysis & Reporting

  • Generate reports on opportunity pipeline, conversion rates, and other key sales metrics such as SEV, Margin Attainment and net new opportunities.

Communication & Collaboration

  • Maintain open and effective communication with sales representatives, marketing team, and other stakeholders.
  • Build and maintain strong relationships with internal and external contacts.
  • Effectively communicate with potential customers via phone, email, text and other channels.

Qualifications & Experience

  • Education: High school diploma or equivalent required; associate or bachelor's degree in business administration, marketing, or a related field preferred.
  • Experience: 2-3 years of experience in an inside sale, or full-sales cycle role. 

Skills

  • Strong organizational and time-management skills with the ability to prioritize tasks effectively.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Proficiency in Salesforce and/or similar CRM systems (Zoho, HubSpot, Dynamics) 
  • Proficiency with data enrichment tools (ZoomInfo, Sales Navigator, LinkedIn, 
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong attention to detail and accuracy.
  • Ability to work independently and as part of a team.
  • Problem-solving and analytical skills.
  • Strong work ethic and a positive attitude.

Requirements 

  • Ability to work from a professional office environment.

Client Success Specialist

Securitas Canada
North Perth - 397.01km
  Customer Service Full-time
KEY RESPONSIBILITIES:  Lead Generation & Management Identify, engage, and qualify potential customers through outbound calls, emails and digital channels. Respond to and manage...
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Apr 7th, 2025 at 16:05

General Manager - Kingston Full-time Job

Coca-Cola Canada Bottling Limited.

Management   Kingston
Job Details

Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic goals and financial objectives, in alignment with Coke Canada’s three-year growth strategy (Route 26) including targets for revenue, GP, EBITDA, employee engagement and corporate social responsibility.  
 
The General Manager, Kingston assumes the expanded leadership for the culture, engagement, and community initiatives for the entire facility to support our local bottler initiative. Based out of the Kingston facility, local travel is required approximately 40% of the time for trade visits throughout the Market Unit at customer locations.   

Responsibilities

  • Builds and delivers Kingston Market Unit strategies and manages a clear set of measurable objectives aligned with Coke Canada’s three-year growth strategy (Route 26)
  •  Fosters an inclusive team and culture that delivers results through a growth and entrepreneurial mindset – “acts like an owner”
  • Manages a team of 5 direct reports and oversees the hiring, development planning, engagement, performance management and terminations within the Market Unit
  • Develops high performing and diverse teams, supports development programs & succession plans, and connects talent across all levels of the organization 
  • Delivers results through full responsibility of the P&L for the Market Unit, collaborating with channel teams and lean center support functions as necessary to stay on plan  
  • Oversees and ensures implementation of consistent processes that enable organizational effectiveness to drive productivity
  • Enables the execution of Coke Canada’s commercial strategy by identifying marketplace opportunities, barriers, and threats, and leveraging cross-category insights to drive growth and defend share
  • Responsible for Market Unit forecasting accuracy 
  • Responsible for facility compliance standards and creates a safe environment for all employees
  • Builds strong relationships with key customers, suppliers and community partners that result in win-win solutions
  • Supports & communicates the company’s commitments to diversity and inclusion, sustainability and making a positive difference in our communities

Qualifications

Education & Experience
•    Bachelor’s degree (or equivalent) in Business, Supply Chain Management or another related field
•    Minimum 5-7 years of progressive leadership experience managing in both unionized and non-unionized environments
•    Proven track record of large P&L management and advanced financial acumen
•    Evidence of developing and implementing industry-leading best practices
•    Demonstrated ability to facilitate cultural or transformational change, leading multiple activities or projects simultaneously
Skills
•    Big picture thinker who can craft a strategy and translate the vision into clear and realistic actions and accountabilities
•    Superior ability to influence, lead, engage and build consensus across various levels of leaders and individual contributors on the team
•    Deep caring for people, strong interpersonal skills, and an ability to inspire and mobilize a highly diverse team
•    Superior ability to effectively communicate to audiences and at all levels of the organization 
•    Strong business acumen & financial management experience - with a full understanding of P&L, budgets and operating costs
•    Customer focused with proven relationship building strengths 

General Manager - Kingston

Coca-Cola Canada Bottling Limited.
Kingston - 76.7km
  Management Full-time
Reporting to the Vice President, Central Operating Unit, the General Manager, Kingston will be responsible for leading and managing the Kingston Market Unit and achieving strategic...
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Apr 7th, 2025 at 16:03

Supervisor, Maintenance, Nights Full-time Job

Coca-Cola Canada Bottling Limited.

Maintenance & Repair   Toronto
Job Details
Apr 7, 2025

Shift: 4x12 hour shifts followed by an 8 hour shift - then 4 consecutive days off. 
         Timing: 6pm-6am. 

Salary: Base + AI Bonus + Night Premium

About This Opportunity

Reporting to the Maintenance Manager, the Maintenance Supervisor will be responsible for the management of the Maintenance department to ensure the efficiency of the highest quality product at the lowest cost, while meeting customer demands.

Responsibilities

  • Ensure all facility equipment is maintained up to company standards.
  • Ensure plant is in compliance with all federal and provincial regulations along with company policies/procedures.
  • Monitor QI (Quality Index) daily and provide recommendations to solve quality issues.
  • Develop and continuously analyze budget versus planned forecast and report monthly or as needed.
  • Conduct scheduled meetings (department, safety).
  • Develop workforce through supervision, coaching, and training.
  • Ensure all plans and strategies are effectively communicated throughout the department.
  • Review, alter, and approve all departmental scheduling issues.
  • Review and approve contractors’ form.

Qualifications

  • Bachelor's degree completed, and/or equivalent work experience required.
  • 1-3 years’ experience in a Maintenance/manufacturing unionized environment while supervising a team.
  • Exposure to Lean Manufacturing/Continuous Improvement/High Volume Manufacturing.
  • Working knowledge of GMP’s (Good Manufacturing Practices), Occupational Health and Safety Act (OHSA) and WHMIS.
  • Millwright or Electrical certification preferred.
  • Intermediate computer and database application skills such as SAP.
  • Familiarity with manufacturing systems.
  • Experience working in the Beverage and Food Manufacturing (asset).

Supervisor, Maintenance, Nights

Coca-Cola Canada Bottling Limited.
Toronto - 285.25km
  Maintenance & Repair Full-time
Apr 7, 2025 Shift: 4x12 hour shifts followed by an 8 hour shift - then 4 consecutive days off.           Timing: 6pm-6am.  Salary: Base + AI Bonus + Night Premium About This Opport...
Learn More
Apr 7th, 2025 at 16:02

Operations Manager Full-time Job

Day & Ross Inc.

Management   Québec
Job Details

Operations Manager 

Full-time

Quebec, QC

Shift: 1 pm - 10 pm

As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient manner. You are responsible for ensuring smooth operations, efficiencies, people management, freight flow, change implementation, and safety, aligned to operational expectations and guidelines.  

This position is all about the effective management of freight flow through the management of people and safety, continuous improvement, problem solving and effective communication.   

How You’ll Help: 

  • Lead and manage a fast paced and high volume dock operation though a team of supervisors, lead hands, and front line employees. 
  • Coach and develop team members using a positive attitude, collaboration, clear communication, and direction.  
  • Make informed decisions based on safety, service, and productivity standards, with an understanding of company processes, policies and procedures. 
  • Initiate and lead process and customer experience improvements, while meeting deadlines and controlling costs. 
  • Understanding and use of key metrics used to manage terminal performance, including load factor, on-time delivery, LMS, and freight flow. 
  • Recognize problems and work with others towards a practical and speedy resolution. 
  • Leads teams of supervisors, lead hands and front line employees in a 24/7 environment. 
  • Other related duties related as may be required. 

 

Your Skills and Experience: 

  • Post-secondary education in transportation or logistics preferred.  A suitable level of practical experience may be considered in lieu of education. 
  • Trained in the Transportation of Dangerous Goods 
  • WHMIS certified. 
  • 3-5 years’ experience in a terminal setting, preferably in the transportation industry. 
  • Experience leading a team of front line employees, managers, and supervisors 
  • Contributing to the development of and managing to an annual operating budget. 
  • Strong leadership skills, including the ability to get things done through others and people development. 
  • Computer skills with MS Office products and web based programs.  Experience with AS400 a definite asset 
  • Safety oriented 
  • Good communication skills, verbal and written 
  • Strong problem solving skills 
  • Customer oriented 
  • Ability to multi task and prioritize workload 
  • English, other languages an asset 
  • Bilingualism in English and French required for terminals located in the Province of Quebec. 

Operations Manager

Day & Ross Inc.
Québec - 443.82km
  Management Full-time
Operations Manager  Full-time Quebec, QC Shift: 1 pm - 10 pm As an Operations Manager, you are accountable for ensuring that the dock employees are working in a safe and efficient...
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Apr 7th, 2025 at 15:55

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