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3256 Jobs Found

Cargo Handler/Non-Driver Full-time Job

Federal Express Corporation Canada

General Category   Gravenhurst
Job Details

Job Duties

  • To load and unload freight, scan, and sort freight within the facility.
  • Required Knowledge, Skills, and Abilities
  • High School Diploma or GED preferred
  • FedEx Canada operations and Canadian Customs regulations - (Preferred)
  • Good interpersonal skills
  • Ability to successfully complete all basic and recurrency training.
  • Must have the ability to lift 70 lbs & maneuver any package weighing up to 150 lbs with appropriate equipment

 

GRADE: 79

Cargo Handler/Non-Driver

Federal Express Corporation Canada
Gravenhurst - 129.94km
  General Category Full-time
Job Duties To load and unload freight, scan, and sort freight within the facility. Required Knowledge, Skills, and Abilities High School Diploma or GED preferred FedEx Canada opera...
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Feb 28th, 2025 at 12:34

Courier/Handler Full-time Job

Federal Express Corporation Canada

Transportation & Logistics   Gravenhurst
Job Details
  • Location: 1629 Winhara Road, GRAVENHURST, ON P1P 1R1, Canada
  • To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to check shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.

    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

    High school diploma/educational equivalent

    Must possess a valid driver’s license and have a good driving record

    One (1) year customer oriented business experience preferred

    Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

    Must achieve minimum threshold on mandatory pre-placement driver assessment training

    Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

    Good interpersonal and communication skills

    Good time management and organizational skills

    Excellent customer service skills

    Ability to multitasking, handle stress and work in a highly pressured environment

    Willing to be flexible and work different schedules and holidays based on business needs


    REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

    High school diploma/educational equivalent

    Must possess a valid driver’s license and have a good driving record

    One (1) year customer oriented business experience preferred

    Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment

    Must achieve minimum threshold on mandatory pre-placement driver assessment training

    Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset

    Good interpersonal and communication skills

    Good time management and organizational skills

    Excellent customer service skills

    Ability to multitasking, handle stress and work in a highly pressured environment

    Willing to be flexible and work different schedules and holidays based on business needs


    Additional Details:0630-1500 monday-friday

Courier/Handler

Federal Express Corporation Canada
Gravenhurst - 129.94km
  Transportation & Logistics Full-time
Location: 1629 Winhara Road, GRAVENHURST, ON P1P 1R1, Canada To load and unload aircrafts and vehicles, sort packages and provide efficient delivery and pick-up of packages; to che...
Learn More
Aug 13th, 2024 at 14:03

Food service counter attendant Full-time Job

A.L. Cumber Foods Inc.

Tourism & Restaurants   Gravenhurst
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 to less than 7 months

Location: 1105 Bethune Dr S, Gravenhurst, ON, P1P 1K9
Shifts: Evening, Night, Weekend, Shift, Early Morning and Morning
Security and safety: Bond required

Physical Requirements:

    • The candidate should be able to work in fast-paced environment
 
  • The candidate should be able to work under pressure
  • The candidate should be able to perform repetitive tasks
  • The candidate should be physically strong
  • The candidate should be able to stand for extended periods

Responsibilities:

  • The candidate should be able to sweep, mop, wash and polish floors
  • The candidate should be able to clean and sanitize items such as dishwasher mats, carts and waste disposal units
  • The candidate should be able to handle and store cleaning products
  • The candidate should be able to receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
  • The candidate should be able to remove kitchen garbage and trash
  • The candidate should be able to clear and clean tables, trays and chairs
  • The candidate should be able to package take-out food
  • The candidate should be able to portion and wrap foods
  • The candidate should be able to prepare, heat and finish simple food items
  • The candidate should be able to take customers’ orders
  • The candidate should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs
  • The candidate should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment

Benefits:

  • The employees get dental plan and health care plan
  • The employees get group insurance benefits, life insurance and long-term care insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
[email protected]

Food service counter attendant

A.L. Cumber Foods Inc.
Gravenhurst - 129.94km
  Tourism & Restaurants Full-time
  16
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualifications such as a Secondary (high) school gr...
Learn More
Jul 9th, 2024 at 13:00

Food service counter attendant Full-time Job

A.L. Cumber Foods Inc.

Tourism & Restaurants   Gravenhurst
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.

Education: Candidates need standard educational qualifications such as a Secondary (high) school graduation certificate
Experience: Candidates need experience of 1 to less than 7 months

Location: 1105 Bethune Dr S, Gravenhurst, ON, P1P 1K9
Shifts: Evening, Night, Weekend, Shift, Early Morning and Morning
Security and safety: Bond required

 

Physical Requirements:

  • The candidate should be able to work in fast-paced environment
  • The candidate should be able to work under pressure
  • The candidate should be able to perform repetitive tasks
  • The candidate should be physically strong
  • The candidate should be able to stand for extended periods

Responsibilities:

  • The candidate should be able to sweep, mop, wash and polish floors
  • The candidate should be able to clean and sanitize items such as dishwasher mats, carts and waste disposal units
  • The candidate should be able to handle and store cleaning products
  • The candidate should be able to receive, unpack and store supplies in refrigerators, freezers, cupboards and other storage areas
  • The candidate should be able to remove kitchen garbage and trash
  • The candidate should be able to clear and clean tables, trays and chairs
  • The candidate should be able to package take-out food
  • The candidate should be able to portion and wrap foods
  • The candidate should be able to prepare, heat and finish simple food items
  • The candidate should be able to take customers’ orders
  • The candidate should be able to use manual and electrical appliances to clean, peel, slice and trim foodstuffs
  • The candidate should be able to clean and sanitize kitchen including work surfaces, cupboards, storage areas, appliances and equipment

Benefits:

  • The employees get dental plan and health care plan
  • The employees get group insurance benefits, life insurance and long-term care insurance

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
[email protected]

Food service counter attendant

A.L. Cumber Foods Inc.
Gravenhurst - 129.94km
  Tourism & Restaurants Full-time
  16
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualifications such as a Secondary (high) school gr...
Learn More
Jun 13th, 2024 at 18:21

Client Advisor Full-time Job

Royal Bank Of Canada

Customer Service   Gravenhurst
Job Details

As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor.

 

What will you do?

  • Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities
  • Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
  • Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
  • Proactively take ownership of resolving and preventing client banking problems
  • Cultivate and maintain relationships with partners to work as one RBC team
  • Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions

What do you need to succeed?
Must-have

  • Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment
  • Drive and self-motivation, as well as excellent communication skills and emotional intelligence
  • Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
  • Personal flexibility to work flex hours
  • Eagerness to learn and determination to succeed
  • Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course

Nice-to-have

  • Track record in building rapport and maintaining client relationships within the financial, service or retail industry
  • Bilingual (French/English), considered a strong asset

Is this job right for you? Check out our video and decide for yourself!


What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.
  • A world-class training program in financial services
  • Excellent career development and access to a variety of job opportunities across business and geographies
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team

 

 

 

 

Job Skills

Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy

 

 

 

Additional Job Details

Address:

398 MUSKOKA RD N:GRAVENHURST

City:

GRAVENHURST

Country:

Canada

Work hours/week:

32

Employment Type:

Part time

Platform:

Personal and Commercial Banking

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2024-06-11

Application Deadline:

2024-06-18

Client Advisor

Royal Bank Of Canada
Gravenhurst - 129.94km
  Customer Service Full-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting...
Learn More
Jun 11th, 2024 at 14:24

Customer Experience Associate Full-time Job

Scotiabank

Customer Service   Gravenhurst
Job Details

As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

Is this role right for you?  In this role you will:

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

What’s in it for you?

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Experience Associate

Scotiabank
Gravenhurst - 129.94km
  Customer Service Full-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them...
Learn More
Apr 10th, 2024 at 14:36

Restaurant manager Full-time Job

A&W

Management   East Gwillimbury
Job Details

Overview

Languages

English

Education

  • Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

 Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

  • Determine type of services to be offered and implement operational procedures
  • Balance cash and complete balance sheets, cash reports and related forms
  • Conduct performance reviews
  • Cost products and services
  • Organize and maintain inventory
  • Ensure health and safety regulations are followed
  • Participate in marketing plans and implementation
  • Address customers' complaints or concerns
  • Provide customer service
  • Plan, organize, direct, control and evaluate daily operations

Supervision

  • More than 20 people

18203 Yonge St East GwillimburyON L9N 0H9

How to apply

By email

[email protected]

By mail

18203 Yonge StEast Gwillimbury, ONL9N 0H9

In person

 

18203 Yonge StEast Gwillimbury, ONL9N 0H9Between 12:00 p.m. and 05:00 p.m.

Restaurant manager

A&W
East Gwillimbury - 130.23km
  Management Full-time
  22
Overview Languages English Education Secondary (high) school graduation certificate Experience 1 year to less than 2 years On site  Work must be completed at the physical location....
Learn More
Nov 13th, 2024 at 14:54

Service Person II Full-time Job

METROLINX

Maintenance & Repair   East Gwillimbury
Job Details

Our Bus Fleet Maintenance team is seeking a Serviceperson II on contract for up to 12 months to service buses under the supervision of the Supervisor, Fleet Maintenance. 

What will I be doing?

  • Servicing, fuelling, parking and Bus cleaning as it relates to the fuel and mop lines.
  • Performing change-offs as required
  • Services the bus fleet by fuelling, sweeping, driving, and checking buses, circle check inspections, and performing minor repairs.
  • Performs interior, exterior and maintenance cleaning duties on the bus, and support fleets.
  • Completes on-the-road change-offs and road calls.
  • Performs spills containment and clean up.
  • Performs emission tests.
  • Performs wheel-nut torques.
  • Performs other related duties as assigned.

What Skills and Qualifications Do I Need?

  • Knowledge of motor vehicle repairs normally attained through completion of a high school program with an emphasis on motor vehicle repairs. 
  • A minimum of one (1) year of experience in servicing buses or heavy equipment, as well as, assisting with repairs in bus or heavy vehicle maintenance environment.
  • Must successfully complete mandatory environmental, safety and all other training required by corporate policy including new courses that are or could be adjusted with these policies
  • Knowledge of vehicle repairs and evolving technologies including new Electric Vehicles (EV) would be considered an asset. 
  • Must have a valid Ontario Class “G” driver’s licence and must meet corporate standard for a good driving record. A Driver’s Abstract (within the last 3 months) will be required of the successful candidate(s).
  • Must have the ability to obtain and maintain Class “C” driver’s licence and “Z” endorsement. 
  • Must be able to obtain GO Transit Forklift driving certificate.   
  • Must successfully complete environmental, safety and any other training required by corporate policy. 
  • Ability to obtain job related certifications as required. 

 

Available Shifts/Locations: 


12 month contract  - East Gwillimbury Bus Garage  -  19:00-05:00 Thursday, Friday, Saturday, Sunday and Monday. OFF on Tuesday and Wednesday.

 

Note: This is a unionized position. As such, specific home bases, locations, shifts, shift hours and/or days off are assigned based on seniority and may be changed due to operational needs. They may include weekends, evenings, split shifts & holidays.

Service Person II

METROLINX
East Gwillimbury - 130.23km
  Maintenance & Repair Full-time
  26.78  -  34.06
Our Bus Fleet Maintenance team is seeking a Serviceperson II on contract for up to 12 months to service buses under the supervision of the Supervisor, Fleet Maintenance.  What will...
Learn More
Mar 14th, 2024 at 14:10

Full stack developer Full-time Job

Beacontree Technologies Inc.

IT & Telecoms   East Gwillimbury
Job Details

Requirements:

Languages: Candidates must have knowledge of the English Language.
Education: Candidates need standard educational qualifications such as a College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
Experience: Candidates need experience of 3 years to less than 5 years
Computer and Technology Knowledge: Candidates must have knowledge of Android, ASP, JavaOS,HTML, Desktop applications, XML, Java, JavaScript, Security software, CSS, PHP, Programming software, C++, MySQL, Database software, Software development, API and Python

Responsibilities:

  • The candidate should be able to plan, design, write, modify, integrate and test Web-site related code

Benefits:

  • The employees get bonus and stocks/shares
  • The employees get life insurance
  • The employees get free parking availability, team building opportunities, transportation provided by employer and parking availability

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by sending an email (along with your resume) through below mentioned details.

By Email
[email protected]

Full stack developer

Beacontree Technologies Inc.
East Gwillimbury - 130.23km
  IT & Telecoms Full-time
  40  -  45
Requirements: Languages: Candidates must have knowledge of the English Language. Education: Candidates need standard educational qualifications such as a College, CEGEP or other no...
Learn More
Feb 9th, 2024 at 09:31

Logistics Specialist Full-time Job

Magna Exteriors

Transportation & Logistics   Newmarket
Job Details

Group Summary:

The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

 

Job Responsibilities:

  • Co-ordination of all inbound Dortec truck traffic.
  • Liaise with all departments in Dortec for all incoming shipments tracing material and ensuring it arrives in a timely manner.
  • Ensures premium freight/expedite is authorized by department head.
  • Tracking of all premium and regular freight cost.
  • Define improvements and cost savings for transportation North America and Overseas and ensure the corresponding measurable.
  • Liaise with selected carriers for the definition of routings and transportation schedules.
  • Determine most efficient equipment specific for routings.
  • Liaise with all departments regarding shipments and receipts of all material flow for outside processing.
  • Design, develop and implement Logistic procedures, policies and forms.
  • Verify and assist with shipping/customs documentation to ensure it is accurate and complete.
  • Tracking of all inbound and outbound trucking activities.
  • Rectify service and operation problems and advise supervisor to ensure adjustments for correction.
  • Ensures efficient transportation, cost saving opportunities.
  • Providing information on a daily basis, identify trouble areas and implementing procedures to reduce confusion.
  • Maintain plant/carrier relations, insuring service levels are within expectations.
  • Recognizes problem areas when loading and/or unloading operations are being performed either at supplier locations or plant.
  • Oversee the appropriate paperwork requirements to ensure all shipments receive proper documentation.
  • Arrange movement of defective material to Supplier
  • Perform other duties as required.

 

Qualification and Skills

  • Completion of high school or equivalent.
  • 3 to less than 5 years of work-related experience.
  • Post-secondary education in Logistics or equivalent experience.
  • CITT Certification would be an asset
  • TMS (Transport Management System) knowledge, would be an asset
  • Excellent knowledge of computer software including but not limited to MRP, Drive, and Microsoft Office: Word, Excel & PowerPoint

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Magna Mechatronics, Mirrors & Lighting

Logistics Specialist

Magna Exteriors
Newmarket - 130.46km
  Transportation & Logistics Full-time
Group Summary: The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to de...
Learn More
May 13th, 2025 at 17:07

Operations Manager Full-time Job

Magna Exteriors

Management   Newmarket
Job Details
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.

 

Job Responsibilities:

Your Responsibilities

  • Responsible and accountable to lead, manage, support and provide direction to all staff within the operation/department through effective goals/objectives, performance monitoring and reviews, communication and the execution of on-the-job training and development plans.
  • Ensures a robust operational/department structure by maintaining effective staffing levels and creating succession plans and related employee development plans to support current and future needs. 
  • Develops and executes an annual strategic plan for the Operation/Department supporting company performance objectives and industry/field related benchmarking and trends.
  • Collects measures and monitors data related to the overall effectiveness of the Operation/Department; benchmarking and analyzing these trends to establish action plans for continuous improvement (QOS process).
  • Develops and implements new processes and procedures, as needed to support changing business demands.
  • Facilitates effective two-way communication through scheduled department/staff meetings (minimum monthly) and an Open Door philosophy.
  • Facilitates and promotes a work environment based on fairness and concern for people, in accordance with the principles of the Magna Employee Charter.
  • Ensures visibility and accessibility to employees, by practicing Management By Walking Around (MBWA).
  • Accountable for Operational/Department budget preparation, approval and attainment.
  • Takes a leadership role in the flawless launch execution of product into the specified operation.
  • Ensures confidentiality of all proprietary and human resources related information.
  • Overtime and travel may be required to support achievement of objectives.
  • Involvement in the accident/incident investigation program, determine root causes, correct actions and following-up to ensure completion.
  • Seeks out and corrects unsafe acts or conditions, ensuring all health and safety policies are followed.
  • Conducts planned workplace inspections, as scheduled by the Environmental, Health and Safety Department.
  • Perform other duties as required

 

Who we are looking for

  • 7 or more years of work-related experience.
  • Minimum of 5 years automotive or related experience in a Manufacturing/Production role.
  • Post-secondary Degree/Diploma in a related field.

 

Awareness, Unity, Empowerment:

At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

 

Worker Type:

Regular / Permanent

 

Group:

Magna Mechatronics, Mirrors & Lighti

Operations Manager

Magna Exteriors
Newmarket - 130.46km
  Management Full-time
The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique ve...
Learn More
Mar 31st, 2025 at 15:15

Customer Service Representative Full-time Job

BMO Canada

Customer Service   Newmarket
Job Details

Application Deadline:

12/19/2024

Address:

17600 Yonge Street

 

Language capabilities: Mandarin and Cantonese

 

 

Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.

  • Identifies customer needs and initiates referrals to BMO colleagues.
  • Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
  • Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
  • Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
  • Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
  • Contributes to meeting branch business results and the customer experience.
  • Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
  • Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
  • Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
  • Acts as a key member of a collaborative and versatile branch and market team.
  • Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
  • Organizes work information to ensure accuracy and completeness.
  • Takes the initiative to find creative approaches that make each customer’s experience feel personal.
  • Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
  • Contributes to business results and the overall experience delivered in the branch.
  • May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
  • Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
  • Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
  • Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
  • Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
  • Complies with legal and regulatory requirements for the jurisdiction.
  • Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
  • Completes standardized tasks under supervision.
  • Performs initial problem solving within given rules/limits & escalates when required.
  • Broader work or accountabilities may be assigned as needed.

    Qualifications:

  • No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
  • High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
  • Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
  • Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
  • Projects a professional presence.
  • Basic knowledge of specialized sales and business banking solutions to refer to specialists.
  • Passionate commitment to helping customers.
  • A focus on delivering a personal experience to customers.
  • Resourceful self-starter with courage and confidence to approach customers.
  • Readiness to collaborate and work in different capacities as part of a team.
  • Strong interpersonal skills, including the ability to build rapport and connections with customers.
  • An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
  • Basic knowledge learned on the job.
  • Verbal & written communication skills - Basic (in business environment).
  • Organization skills - Basic (in business environment).
  • Collaboration & team skills - Basic (in business environment).

 

Salary:

$33,850.00 - $44,000.00

Customer Service Representative

BMO Canada
Newmarket - 130.46km
  Customer Service Full-time
  33,850  -  44,000
Application Deadline: 12/19/2024 Address: 17600 Yonge Street   Language capabilities: Mandarin and Cantonese     Delivers exceptional service to BMO customers and prospects. Identi...
Learn More
Dec 6th, 2024 at 14:21

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