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Our Inside Sales position is a crucial member of our inside team. They have the privilege of building strong relationships with each customer and are the primary contact for placing orders for delivery. They work closely with our Outside Team and Warehouse team to ensure deliveries are both executed and communicated properly to everyone involved in the shipping process.

What’s in it for you?

• Full health care benefits starting day one. 
• Career development and training opportunities
• Comprehensive benefits with premiums fully paid for by the company for the “Core” package.
• Life insurance, disability and wellness programs
• Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution
• Paid vacation and sick time and day off on your birthday!
• Bonus programs that include annual performance and profit sharing
• Employee discounts on top brands of plumbing and HVAC/R products
• Education reimbursement for employees
• Employee referral program
• Safety shoe reimbursement

What you will do:

• Responsible for completing the order process which includes offering pricing terms according to established margins; sourcing of additional products; and generating sales orders.
• Enter quotations and orders into the system with accuracy in a timely manner.
• Provide customers with accurate pricing, inventory, and specific delivery information.
• Build and maintain relationships with new and existing customers by phone or email with the intention of cultivating additional business.
• Prepare quotations and process orders on behalf of outside sales staff.
• Respond to customers’ requests and inquiries in a timely manner.
• Achieve sales targets and objectives as set out by Management by promoting and or upselling products.
• Adhere to company safety policies and regulations

What you will bring:

• Previous Inside Sales related industry (Plumbing & HVAC/R) experience is preferred
• General computer skills including Microsoft Office required, knowledge of AS400 system would be an asset.
• High level of commitment to exceptional customer service.
• Demonstrated initiative with the ability to work independently as well as in a collaborative team-based environment.
• Highly organized in prioritizing work and multi-tasking on a regular basis

Each resume submitted gets individually reviewed by our team and retained for 24 months if other new and exciting opportunities arise that match your skills and qualifications.

Please note: This position requires the result of a satisfactory criminal record check.  A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.

Overview

The Supervisor, Truckload Customer Service McCain is responsible for a logistics team managing McCain Canadian & US order movement. This position is responsible for coaching, mentoring, and developing a positive environment for all team members. This position supports business in different time zones.

How You'll Help:

• Audit internal work processes to ensure accuracy and timeliness of data – Best Practices
• Monitor customer preset Factor of Satisfaction deadlines and SLAs
• Claim resolution
• Oversee accessorial charges and establish root cause and recovery
• Responsible for the timely, accurate and appropriate escalation of issues
• Work with manager and customers in order to quickly resolve issues in the most efficient manner
• Understand industry market conditions and communicate with the entire team issues that could impact operations as a whole
• Collaborating across Company departments and communicating with internal and external stakeholders to resolve issues and improve processes
• Support the Manager, Customer Service and Logistics with aligning people, work practices and systems capabilities to meet business needs
• Audit workload ensuring appropriate work balance for Truckload Specialists
• Responsible for regular team one on ones and group/desk checkins
• Establish strong relationships with McCain to continue growth and business support
• Provide internal communications on account details, including gaps, breakdowns and wins
• Collaborate to identify and implement resolutions/contingencies to meet customer departure and arrival expectations
• Motivate and coach team members while creating a positive group environment
• Create development plans for team members for growth in there current and potential future roles
• Schedule Training and participates in training
• Lead systems enhancements and user acceptance
• Completes performance reviews and provides constructive feedback
• Sets goals and objectives
• HR responsibilities
• Other related duties as may be required

Your Skills & Experience:

• Post-secondary education, preferably in business or international logistics
• A suitable combination of post-secondary education and experience may be considered
• Previous experience in international, ocean and/or air logistics an asset.
• A suitable combination of post-secondary education and experience may be considered
• Exceptional customer service and relationship management skills
• Highly self-motivated and positive attitude
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience
• Strong Computer skills, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word; experience with Sales Force and Cargowise an asset; the ability to learn new programs
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment
• Ability to work independently and to collaborate with others to meet customer expectations
• Ability to identify efficiency opportunities and to execute the ideas
• Ability to manage a high volume of emails on diverse set of topics

Job category: Nursing
Job posting ID: 6758

Employment status: Regular part-time
Position's anticipated start date: 2025-02-18 

Possible schedule/FTE: Minimum hours are guaranteed at 45 hours bi-weekly

Classification: CUPE 3728
Salary/Rate of pay: $37.56

Application deadline: Until filled 
Application requirements:

• Your up-to-date resume.
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.  

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 

The Accident Adjusted is responsible for managing and processing vehicle accident and equipment theft claims from investigation through to settlement with the objective of mitigating company losses.

How You'll Help:

• Following detailed procedures, opens claim file and begins investigation as soon as accident claim or equipment theft is reported or assigned
• Liaise with insurance appraisals/adjustors, legal, and third party insurers as required
• Establish and maintain claim files in the Accident Claim System
• Provide analysis and make recommendations to senior management on claims litigation
• Follow up to ensure all details are finalized and claim is closed
• Participates in an on-call rotation to ensure coverage 24/7/365
• Other related duties as may be required.

Your Skills & Experience:

• Post secondary education, preferably in Business Administration, Insurance and Risk Management or another related field.
• Training in accident investigation.
• A suitable combination of education and/or experience may also be considered.
• Minimum of three years’ related experience in a professional environment, preferably in the insurance and/or transportation industries
• Previous experience in claims management a strong asset.
• Working knowledge of tractor-trailer equipment
• Computer skills, including knowledge, ability, and accuracy when using MS products, AS400,and other web based programs
• Communication (verbal and written) as well as customer relationship management skills
• Strong problem solving and negotiation skills to bring claims files to a close in a professional manner and in keeping with the objective of mitigating losses.
• Ability to handle multiple files and to multitask and prioritize
• Ability to make sound, well thought out recommendations and decisions
• Results focused
• Competency in French and English is a requirement

536 Riverside Driveive, Fredericton, NB E3A 8C2, Canada  R486028

As a Customer Service Representative, you will enjoy:  

• Flexible schedules

• Large, stable employer

• Opportunities for fast career advancement

• Task variety

• Weekly pay

• Night shift premium

• Employee discount

• Scholarship program

• Years of service Recognition program

• Supporting temporary workers through PNP (some conditions may apply)
   

Your key responsibilities:

You will greet customers, run the cash register, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers.

You will interact with many customers daily, all while working in a fun, energetic environment accomplishing daily tasks around the store!
 

What we are looking for:

• Customer service

• Communication and friendly conversation

• Performing at a quick pace while having fun

• Working as part of a team to accomplish daily goals

• Coming up with great ideas to solve problems

• Thinking quickly and offering suggestions

Great to have:

• Customer service experience

• Motivation to advance in your career!

• Willingness to learn and have fun!

Job Summary: As a member of the BGIS Sustainable Cleaning Solutions Team, you will be generally responsible for cleaning in a designated zone with an emphasis on quality control, health and safety & striving to exceed client expectations. 

Key Responsibilities: Functioning as a core member of the operational team and reporting to the Manager/ Supervisor as a Cleaner you may be required to perform some of the following tasks as required by the Manager/Supervisor and needs of the client:

• Clean floors by sweeping, scrubbing, or vacuuming
• Dry/wet mop (wash/scrub) and polish hard surface floors. (The washing/scrubbing of floors is done with handheld or auto scrubbers. In large open applications, automatic equipment may be used to perform these functions) 
• Strip and finish hard surface floors manually or with power equipment when required 
• Dry/wet mop (wash/scrub) and polish hard surface floors including washroom floors. (The washing/scrubbing of floors is done with handheld or walk behind buffing machines. In large open applications, automatic equipment may be used to perform these functions) 
• Transport garbage from drop points to garbage bins or compactor 
• Transport maintenance machinery, where necessary, between floors and job sites 
• Cleans and stores equipment and machinery used
• Cleans glass areas requiring ladders, scaffolding or other extension equipment to reach. 
• Cleans washroom floors including stripping and finishing 
• Cleans stairwells and elevator cabs where ladders are required 
• Loads and unloads supplies and replenishes cleaning solutions
• Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
• Other duties that management may assign 
• Strip, seal, finish, and polish floors
• Strip and finish hard surface floors manually or with power equipment when required 
• Steam clean or shampoo carpets 
• Notify managers concerning the need for major repairs or additions to building operating systems
• Mix water and detergents in containers to prepare cleaning solutions, according to specifications
• Strip, seal, finish, and polish floors
• Steam clean or shampoo carpets
• Remove snow and debris from sidewalks, driveways, or parking areas, using snowplows, snow blowers, or snow shovels, or spread snow melting chemicals.

Job Requirements:

• Experience in performing various cleaning, housekeeping and maintenance activities in an institutionalized environment.
• Experience in using floor maintenance machines, cleaning equipment, materials and solutions.
•  Knowledge of the Occupational Health and Safety Act and the provisions that apply to this work including WHMIS.
• Ability to lift, push and pull heavy items as well as climb ladders.
• Excellent interpersonal skills with the ability to maintain cooperative working relationships with staff, clients and the general public.
• Ability and willingness to work weekends, holidays and shifts as assigned as well as work in multiple locations.
• Ability to follow verbal and written instructions, prepare and maintain manual and electronic records.

Licenses and/or Professional Accreditation

• Must meet security clearance requirements, where applicable
• Must have a valid Class G license (may be required)

Physical demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The employee must occasionally lift and/or move up to 25 pounds. 

As a Logistics Coordinator, you will ensure a positive customer experience in the movement of orders throughout North America, through carrier partners, including own assets, with a focus on claims-free, on-time service, protection and growth of revenue and margin, while meeting and striving to exceed service expectations.

How You’ll Help: 

• Receive, analyze, and process booking information from customers in order to identify and confirm appropriate routes, and verify service requirements.
• Understand the wide array of capabilities and scheduled of designated carriers and make appropriate matches to customer requirements.
• Understand transportation and industry market conditions throughout North America; seasonal vs. non-seasonal and communicate with the entire team issues that could impact operations as a whole.
• Negotiate rates with carriers on daily basis for short term work and as well as longer term contractual work.
• Open and maintain cases within Sales Force based on all customer inquiries/interactions via phone or e-mail.
• Strong understanding of the trucking industry and knowledge of customs bond, customs documentation for transborder movements.
• Maintain strong relationships, demonstrate consistent, positive energy with all internal and external stakeholders.
• Experience with flatbeds, vans, reefers, LTL, and Intermodal.
• Provide spot quotes on daily basis for short term and long term contractual work.
• Coordinate carrier bookings, following throughout the duration of the order, and communicating with the customer, both positive and negative occurences as required.
• Mitigate additional charges and assist with maintaining the accuracy of carrier information.
• Responsible for the timely, accurate and appropriate escalation of issues.
• Work with analysts, managers, and customers in order to quickly resolve issues in the most efficient manner.
• Other related duties as may be required.

Your Skills & Experience: 

• Post-secondary education, preferably in business, transportation, supply chain and logistics management is considered an asset. 
• A suitable combination of post-secondary education and transportation experience may be considered. 
• Professional Industry Certifications such as SCMP, CITT and CTB will be considered an asset. 
• Previous experience in transportation, freight brokerage and 3PL (third party logistics) is required. 
• Exceptional customer service and relationship management skills. 
• Advanced communication skills including the ability to relay information (verbal and written) between several parties and deliver a positive customer experience. 
• Strong aptitude and skills with computers, including accuracy and efficiency in data entry and the use of MS Outlook, Excel & Word. 
• Experience with AS400 and Mercury Gate an asset. 
• Troubleshooting and problem solving skills, with the ability to evaluate current situation, respond quickly to changing requirements, and execute accordingly. 
• Strong organizational and time management skills, including the ability to work under pressure in a fast paced setting, multitask and prioritize in a deadline driven environment; appropriate sense of urgency. 
• Ability to work independently and to collaborate with others to meet customer expectations. 
• Ability to work flexible hours to meet customer needs both locally and internationally.   
• Strong English (written and spoken) required 
• Bilingual in French and/or Spanish may be required depending on assigned customers; always an asset 
• Able to work with little supervision 

Hourly rate: 24.95 - 26.25

Wage Progression in January and October

Overview of the Role

Reporting to the warehouse supervisor, this role is responsible for day-to-day warehouse duties.  These duties include shipping, receiving, housekeeping, completion of HACCP documentation, and other duties as required. 
 

You are best suited for the role if you have the following qualifications:

• Minimum Grade 12 Education.
• Applicant should be a forward thinker, possess a positive attitude and above average organization and people skills.
• You should have the ability to work under minimal supervision and be willing to work flexible hours as required by the position  - weekend work is required. 
• Candidate should have a valid driver’s license.

We support and care for our employees and their families by providing:
 

• Competitive salaries
• Advantageous corporate agreements
• Full range of group insurance benefits
• Group retirement pension plan with employer contribution
• Purchase option of company stocks
• Group RRSP
• Health and wellness program in the workplace
• Assistance program for employees and their families
• Saputo products at a discounted price