1325 Jobs Found
Customer Service Representative Full-time Job
Customer Service OttawaJob Details
As a Customer Experience Associate/ Carleton Place, Ottawa/ Permanent/ Part-time 30h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.
Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:
- Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
- Processing day to day transactions
- Nurturing rich, long-standing relationships
- Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
- Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs
Is this role right for you? In this role you will:
- Build strong customer relationships and deliver excellent customer service
- Uncover and solve customers’ needs
- Explain complicated concepts simply
- Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
- Demonstrate an eagerness to learn and determination to succeed
Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:
- Have proven customer service skills through work or community involvement
- Are willing to assist in a professional, friendly and efficient manner
- Are available to work a flexible schedule
- Are comfortable in simple sales situations
- Have strong technical skills and the ability to promote digital and self-service banking options to our customers
What’s in it for you?
- The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
- A rewarding career path with diverse opportunities for professional development
- Internal training to support your career growth and enhance your skills
- An organization committed to making a difference in our communities – for you and our customers
- You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
- A competitive compensation and benefits package
Location(s): Canada : Ontario : Ottawa
Customer Service Representative
Scotiabank
Ottawa - 7.94kmCustomer Service Full-time
Learn More
IT Specialist Web, Digital Solutions (UI/UX) Full-time Job
IT & Telecoms Saint-LaurentJob Details
For its Digital Web team, Saputo is looking for a motivated person to act as an IT Specialist. Our ideal candidate will have a mix of strong HTML/CSS/SASS/JavaScript skills and good knowledge of UI/UX design.
Are you an ardent learner who’s always looking to improve? Do you want to be part of the digital transformation of an enterprise headquartered in Montreal that has many divisions across the world and still growing at a fast pace? Do you have interest in the latest innovative technologies? Then we would like to hear from you. Your current expertise will be used to maximize your full potential and will give you the opportunity to grow within our company.
How You Will Make Contributions That Matter:
- Create and maintain web sites using Sitecore CMS and various Azure cloud services
- Contribute across all phases of a project (e.g., Plan, Analyze, Design, Build, Test, and Deploy)
- Enhance UI/UX for our current global web applications used by more than a thousand of users and participate in the creation of the new ones in our pipeline
- Autonomous, can follow a project plan, and can execute on strategy both independently and in a team environment
- Ability to be assigned to multiple projects simultaneously
- Direct interactions and collaboration with business and marketings teams
You Are Best Suited for The Role If You Have the Following Qualifications:
- Hold a university or college diploma in computer science, information technology or any other relevant field
- More than three (3) years of relevant experience in HTML, CSS/SASS, JavaScript, jQuery
- Knowledge and experience working with mail services like Klaviyo, MailChimp
- Develop and implement strategies for SEO optimization, global email marketing, and comprehensive digital marketing campaigns to drive brand awareness, engagement, and consumer acquisition
- Should have minimum three (3) year of experience in developing applications using different CMS like Sitecore, Kentico etc
- Skills in Azure and DevOps are added asset
- Strong interest, or even better real experience in modern frameworks like React is a big plus
- Experience designing web sites using Figma, Adobe Photoshop, Illustrator is highly desirable
- Demonstrated strong adaptive and learning capacity to remain on the cutting edge of current technologies and future trends
- Ability to operate in various business environments with interdependencies spanning multiple work-streams, teams, business divisions, time zones, cultures, and languages
- Strong written and verbal communication skills to facilitate exchanges with business stakeholders
- Bilingual - English (a must) and French (a plus)
As part of their duties, the incumbent will have to communicate and collaborate in English, both orally and in writing with colleagues or other stakeholders in Quebec as well as in the rest of Canada or in North America.
We support and care for our employees and their families by providing:
- Competitive salaries
- A hybrid work environment with the possibility to work from home 2 days a week
- Advantageous corporate agreements
- Full range of group insurance benefits
- Group retirement pension plan with employer contribution
- Purchase option of company stocks
- Group RRSP
- Health and wellness program in the workplace
- Assistance program for employees and their families
- Saputo products at a discounted price
Salary Range: $88,325 - $115,930
*Salary offers will vary commensurate with experience, education, skills, and training.
We support employment equity. Saputo strives to embed diversity and inclusion in its operations and invites candidates from all horizons to join its family.
IT Specialist Web, Digital Solutions (UI/UX)
Saputo Diary
Saint-Laurent - 160.96kmIT & Telecoms Full-time
88,325 - 115,930
Learn More
Security Guard/Mon-Fri/ 1600-0000 Full-time Job
Security & Safety OshawaJob Details
Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel. Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment. Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises. Controls access to client site or facility through the admittance process Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons. Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations. Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents. Prepares logs and reports as required. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- With or without reasonable accommodation, the physical and mental requirements of this job may include the following: seeing, hearing, speaking, and writing clearly.
- Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- Additional physical requirements may include, frequent lifting and/or moving up to 10 pounds and occasional lifting and/or moving up to 25 pounds.
- Must be able to meet and continue to meet any applicable licensing requirements for Security Guards.
Security Guard/Mon-Fri/ 1600-0000
Securitas Canada
Oshawa - 294.83kmSecurity & Safety Full-time
18
Learn More
Tax Accounting Analyst Full-time Job
Financial Services OshawaJob Details
Reporting to Supervisor, Taxation Services, the Tax Accounting Analyst is responsible for ensuring transactions in the property tax system for the City are in compliance with legislation, policies and PSAB standards while ensuring efficient customer focused service delivery.
Responsibilities:
- Ensure the integrity of tax account data, resolve anomalies, and manage payment options
- Monitor tax payments, manage the property tax schedule, and oversee tax adjustment applications
- Ensure legislative compliance for tax rebates, reductions, and refunds, including Senior, Disabled, Charity, Heritage, and Tax Deferral programs
- Manage assessment base, including reviewing property sales, municipally owned properties, and assessment accuracy with M.P.A.C.
- Coordinate with financial institutions for mortgage tax program management, including interest additions and deletions, payment reconciliation, and compliance reporting
- Perform tax accounting analysis, including reconciliation of property tax subledger, daily transaction reviews, remittances, and providing recommendations to management
- Assist Tax Administration staff where necessary and other duties as assigned
- Support and demonstrate the City of Oshawa core values of Authenticity, Courage and Trust
Requirements:
- Demonstrated knowledge and skill normally associated with the completion of a three (3) year degree in Business Administration from a recognized community college and a minimum three (3) years of relevant property taxation experience in a municipal environment
- Completion of the Municipal Tax Administration Program (M.T.A.P.) certification is required
- LEAN certification is considered an asset
- Strong mathematical, analytical skills, investigative and research abilities with a high level of financial accounting skills and possess a sense of accuracy and thoroughness along with good organizational and administrative skills
- Established skills and experience using PC equipment and related software applications, (i.e. MS Office Suite, Knowledge of TXM tax software, PeopleSoft, Intelligenz software) and other information technology relating to municipal government taxation
- Excellent customer service experience and good communication skills, both oral and written, to deal effectively with the public, staff, other levels of government
- Demonstrated ability to work on own initiative and under pressure in order to meet rigid deadlines
Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.
We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.
Tax Accounting Analyst
City Of Oshawa
Oshawa - 294.83kmFinancial Services Full-time
38.67 - 42.96
Learn More
Financial Specialist 1, Revenue Full-time Job
Financial Services OttawaJob Details
Application Close: 19/02/2025
JOB SUMMARY
The mandate of the Revenue Service is to ensure that all revenue functions at the City of Ottawa are undertaken with a strategic corporate outlook, reflect industry best practices, and comply with statutory regulations to meet the expectations of Council and provide equitable services to the citizens of Ottawa.
You have varying responsibilities related to the operations for an assigned organizational area (Customer Accounts, Assessment, Billing or Collections) within the Revenue Service, including responding to customer inquiries, maintaining customer accounts, collecting arrears, performing billing and assessment functions and providing customer service in taxation, water, and accounts receivable. You are responsible for providing superior customer service in handling tax water account and accounts receivable issues to ensure a high customer satisfaction level and positive image of the city are maintained.
EDUCATION AND EXPERIENCE
Completion of 2 year community college program in Business Administration
Minimum of 3 years of customer inquiry/problem solving experience dealing with customers on the telephone and/or in person, including at least 1 year of finance experience
Experience working within a municipal government environment and payment/collection experience is an asset
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Requires a basic understanding of the municipal structure and billing and collections processes
- Microsoft Office suite (intermediate knowledge and skill)
- Knowledge of specialized software applications used by the city for payment processing and analysis, including, such as but not limited to VTAX, AQUACIS, SAP, CLASS, ICON, AUTOPROC, A basic understanding of the concept of computer networking is required and an appreciation for data integrity and network security
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Letter and memo writing using corporate standards
- Ability to complete complex calculations and analysis
- Ability to read, interprets, understand and explain legislation, provincial statutes, municipal by-laws and policies
- Strong data-entry, retrieval and keyboarding skills including use of standard office equipment, including operating an IBM compatible computer in Microsoft Windows
- Basic technical troubleshooting capabilities
- Strong customer service skills
- Ability to communicate effectively and tactfully as required
- Ability to prioritize and multi-task
- Strong organizational skills
- Ability to make sound decisions and exercise discretion in decision-making
WHAT YOU NEED TO KNOW
- Various Language Requirement: English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Financial Specialist 1, Revenue
City Of Ottawa
Ottawa - 7.94kmFinancial Services Full-time
64,175.02 - 75,085.92
Learn More
Food Services Attendant Full-time Job
Hospitality OttawaJob Details
Application Close: 07/07/2025
JOB SUMMARY
Hospitality Services is responsible for the planning, coordinated development, management and implementation of food, nutrition and environmental activities, programs, services and initiatives to the residents of a municipal long term care facility.
You are responsible for the preparation and/or serving of meals to residents, day centre clients, staff, and Meals-on-Wheels recipients, and for catering during special events; for the cleaning and maintenance of Food Services equipment and utensils; and for the disposal of waste, with an emphasis on resident safety and engagement. Work is performed in accordance with Public Health regulations, Fixing Long-Term Care Act, 2021and Food Premises Act.
EDUCATION AND EXPERIENCE
Completion of 1 year Food Service Worker program or enrolled and attending a Food Service Worker program at a College of Applied Arts and Technology with completion expected within the year.
Minimum of 6 months of experience in institution health care food service
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Knowledge of the Canada Food Guide, Ontario Public Health Act (Health Protection and Promotion Act: Food Premises), Fixing Long-Term Care Acr, 2021, Food Premises and the “Sanitation Code” for Canada’s Food Industry.
- WHMIS guidelines
- Hazardous Analysis Critical Control Point guidelines (HACCP)
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Take direction, learn procedures, and perform routine duties
- Work under deadline pressures
- Alert, dependable, reliable and tactful
- Able to work under pressure
- Self-motivated
- Respects resident’s rights andprivacy
- Work effectively with others
- Organize work
- Lift safely and use aides where possible
- Ability to lift up to 30 lbs
- Ability to stand for prolonged periods of time
- Ability to push/pull over 30 lbs
- Work varying shifts (including: early, late and weekend shifts)
- Good personal hygiene
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Food Services Attendant
City Of Ottawa
Ottawa - 7.94kmHospitality Full-time
25.60 - 29.95
Learn More
Temporary Attendant - Building Full-time Job
General Category OshawaJob Details
Under the direction of the Manager Facilities Operations & Maintenance Services and/or designate, perform general maintenance, custodial duties, pertaining to the physical upkeep and cleanliness of the building, and program requirements as assigned, in the operation and maintenance of assigned facilities in the Recreation and Culture Services Branch. Facilities may include entertainment facilities, libraries, seniors’ centres, conventional stadiums, fields, playgrounds, skateboard parks, cemeteries, and any other associated facilities that fall under the Branch.
Responsibilities:
- Perform general care taking duties in the overall facility such as cleaning floors; wet mopping; operating power cleaning equipment; cleaning glass; collecting and disposing of garbage both inside and outside the facility; moving furniture, setting up and taking down equipment; and cleaning and clearing the building entrance way and emergency exits of snow and ice as required
- Perform general maintenance duties in the overall facility such as painting, replacing light bulbs, and making minor carpentry and plumbing repairs
- Take initiative to correct maintenance or risk management concerns and/or notify supervisor and other staff where appropriate
- Perform minor mechanical repairs and adjustments to equipment, repairing of desks, etc. Move furniture and equipment as directed
- Maintain building mechanical systems
- Maintain washrooms and change/dressing rooms and associated areas in a sanitary condition including cleaning; disinfecting; removing garbage and replenishing supplies of toilet paper, soap, etc.
- Assist in the operation of refrigeration plant and HVAC equipment by performing preventative maintenance functions such as adding or draining fuel & oil; adding chemicals to the water and testing the water; inspecting, adjusting and replacing belts, filters, etc.; monitoring and recording periodic equipment readings
- Operate equipment such as power-operated and general hand tools
- Assist Lead Hand and Working Foreperson in the performance of their duties as required
- Maintain appropriate work records. Ensure that daily time sheets and work orders are compiled and completed to departmental requirements and sign off as required
- Work in accordance with City of Oshawa safe work standards and the Ontario Occupational Health and Safety Act including but not limited to Section 217.1 in the criminal code of Canada
- Assist with new staff orientation to the building and its operations
- Ensure that facility users act in an orderly fashion, reporting problems to the supervisor; respond to routine inquiries related to the use of the facility
- Maintain good public relations with customers, user groups and colleagues
- Drive to off-site locations to pick up supplies, electrical and/or mechanical parts on a routine as well as emergency basis
- Willing to attend continuing education courses as required
- Perform other duties as required
Requirements:
- Two (2) years of experience relating to building maintenance and caretaking functions plus technical skills and knowledge usually associated with the completion of three of four of the following Building Environmental Systems courses at a Community College: 7010 (Heating), 7020 (Air Conditioning & Refrigeration), 7030 (Air Handling & Preventative Maintenance), 7040 (Electrical), providing a basic working knowledge and understanding of general maintenance, carpentry, electrical, plumbing, mechanical, heating, ventilation and air conditioning (HVAC) systems; demonstrated mechanical aptitude and six (6) months of previous experience in general building operations and maintenance
- Demonstrated experience using major cleaning equipment, methods and materials
- Demonstrated knowledge of physical plant maintenance; demonstrated mechanical aptitude
- Knowledge and understanding of, and ability to apply safety policies, standards and legislation (Ontario Occupational Health & Safety Act and WHMIS) and able to use appropriate safety apparatus
- Willingness to participate in new areas and be trained in same
- Basic reading, writing and oral communication skills. Able to understand and follow simple oral and written instructions, which deal with standardized situations. Able to complete forms and records relevant to the job. Able to read, record and comprehend mechanical gauges related to all facility equipment
- Able to read, record and comprehend mechanical gauges related to equipment
- Basic computer skills to perform duties of the job (communications & operations)
- Good interpersonal skills to deal with common sense and courtesy with the general public and to discuss routine information and relay and document building maintenance requirements with appropriate staff. Neat in appearance and work habits, wearing City-issued uniform and safety equipment
- Able to work from heights, climb, stretch, lift and move heavy items (approx. 40 lbs/18 kgs), stand, bend and walk for extended periods of time; capable of performing the work assigned in safe manner
- Able to work alone or with minimal supervision; personal qualities of reliability, co-operation and flexibility are essential
- Able to perform shift work necessary to fulfill the requirements of a seven day operation
- Able to work overtime on short notice
- Possess and maintain a valid unrestricted Ontario Driver’s License, minimum Class “G”, and be able to pass the Corporation’s test for motor vehicle operation
- First Aid, CPR, Public Access Defibrillator (PAD), Accessibility and WHMIS certificates or ability to obtain same per the Department’s training schedule
- Proof of working from heights training
- Certificates in Risk Management and/or Legal Awareness, Scissor Lift, Confined Space, Electrical Safety, Sensitivity, Customer Service Training and Asbestos Awareness, Utility Vehicle with Snow Removal Equipment are considered assets
As a condition of employment, the City of Oshawa will require successful candidates to provide a Vulnerable Sector Check and an employment medical.
Please be advised that position location as noted is at the time of posting and is subject to change, as required due to operational needs.
We would like to thank all applicants however, please note that only those selected to attend an interview will be contacted and all other applicants will be kept on file. Applicants are advised that written, oral and practical testing may form part of the selection process.
Temporary Attendant - Building
City Of Oshawa
Oshawa - 294.83kmGeneral Category Full-time
30.22 - 34.29
Learn More
Flex Driver-19 Part-time Job
Federal Express Corporation Canada
Transportation & Logistics Saint-Jean-sur-RichelieuJob Details
To ensure timely delivery of packages to predetermined customers on specific routes, reviewing orders prior to delivery, load/unload vehicle and provide exceptional customer service to our client base.
Flexible shift opportunities (min and max hours, days of work parameters will be determined based on business requirements).
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Post Secondary:
- High school diploma/educational equivalent.
Professional accreditation/certification:
- Must have a valid full G license / Class 5 driver's license.
Related Experience Requirements
Minimum number of years required for entry to this job
- None
- One (1) year customer oriented business experience preferred
Amount of time required to learn or adjust to the job
- 3 months
Other specific mandatory experience requirements
- In the province of Quebec, must be bilingual (French and English)
Technical Skill Requirements
Solid knowledge of the following:
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Ability to successfully complete all basic and re-currency training
Ability to lift 70 lbs
Some knowledge of Federal Express Canada operations an asset.
Interpersonal Skill Requirements
Good interpersonal and communication skills.
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Flex Driver-19
Federal Express Corporation Canada
Saint-Jean-sur-Richelieu - 192.3kmTransportation & Logistics Part-time
Learn More
Courier-2 Full-time Job
Federal Express Corporation Canada
Transportation & Logistics Saint-Jean-sur-RichelieuJob Details
- Location: 1100 Rue Parent, SAINT BRUNO, QC J3V 6L8, Canada
To provide courteous and efficient pick-up and delivery of packages on an assigned route; to check all shipments for conformance to Federal Express Canada features of service; to provide related customer service functions.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent
Must possess a valid driver’s license and have a good driving record
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
One (1) year customer oriented business experience preferred
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
Good interpersonal and communication skills
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Willingness to be flexible and work different schedules and holidays based on business needs
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
High school diploma/educational equivalent
Must possess a valid driver’s license and have a good driving record
Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
One (1) year customer oriented business experience preferred
Must achieve minimum threshold on mandatory pre-placement driver assessment training
Some knowledge of Federal Express Canada operations and Canadian Customs regulations an asset
Good interpersonal and communication skills
Good time management and organizational skills
Excellent customer service skills
Ability to multitask, handle stress and work in a highly pressured environment
Willingness to be flexible and work different schedules and holidays based on business needs
Courier-2
Federal Express Corporation Canada
Saint-Jean-sur-Richelieu - 192.3kmTransportation & Logistics Full-time
Learn More
Registered Nurse, LTC Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 06/03/2025
JOB SUMMARY
The mandate of Long Term Care Services is to provide resident care based on the needs of individuals, as determined by medical, nursing, functional and psychosocial assessments, and on each resident’s expressed needs. The care provided in each Home includes specialized, restorative, supportive and palliative care for persons with dementia, disabilities and health problems who cannot live independently in their homes, and whose needs cannot be met in the community.
You are responsible for the delivery of quality, holistic, resident care through the administration and supervision of the Nursing Program and staff in a designated area, with an emphasis on resident safety and engagement.
EDUCATION AND EXPERIENCE
Completion of 4 year university degree in Nursing (BScN)
Minimum of 1 to 2 years of related experience, preferably in a geriatric-gerontology or long term care setting
Post-basic preparation in gerontology is desirable
Membership in Registered Nurses Association of Ontario (RNAO) is desirable
Canadian Gerontological Certification from Canadian Nurses’ Association is desirable
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Scope and purpose of gerontological nursing and functions/activities related to the nursing process
- Age related changes
- Ethical dilemmas and considerations
- Management of common chronic problems
- Specific needs of the older person and of cognitively impaired older person:
- Basic physiological needs (nutrition, elimination, hygiene, skin integrity, sleep & rest, sensory perception)
- Dementia care
- Safety and security needs
- Challenging behaviours
- Basic psychosocial needs (self-esteem, actualization, advocacy, support network, relationships with families)
- Infection control guidelines for RN’s and RPN’s
- Nursing documentation standards including Resident Assessment Instrument RAI-MDS
- Principles of rehabilitation and activation in care of the older persons or adults requiring long term care
- Pharmacology and medication use
- Medication administration standards
- Nursing goals: promotion, prevention, maintenance, rehabilitation, palliation
- Transfer and positioning techniques of persons requiring long term care
- Basic knowledge of applicable legislation and regulations such as: Regulated Health Professions Act, Health Care Consent Act, Nursing Act, Mental Health Act, Professional Misconduct and Controlled Act, Professional standards, Code of Ethics
- Principles of verbal and non-verbal communication
- Labour relations and collective agreements.
- Must be familiar with all applicable health and safety legislation, have knowledge of any potential or actual danger to health or safety in the work place, and have knowledge of appropriate actions to be taken in order to ensure the health and safety of staff in accordance with applicable legislation and City policies and procedures.
COMPETENCIES, SKILLS AND ABILITIES
Core Behaviours
Core behaviours define the City's expectations of the behaviours employees should demonstrate in performing their work. They are reflective of the City's culture and values and guide all our present and future activities. Every employee is encouraged to learn, embody, and demonstrate these core behaviours.
Review the Core Behaviours.
Leadership Competencies
The City has defined key competencies that leaders are expected to embody and demonstrate to successfully move the organization towards achieving its strategic objectives and create an organizational culture that supports and empowers employees to excel, grow and reach their full potential. These leadership competencies and associated behaviours are expected to be demonstrated by leaders at all levels of the organization.
Review the Leadership Competencies.
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Nurse, LTC
City Of Ottawa
Ottawa - 7.94kmMedical & Healthcare Full-time
47.22 - 57.46
Learn More
CSS Administrative Support Clerk Full-time Job
Administrative Jobs OttawaJob Details
Application Close: 18/02/2025
JOB SUMMARY
The Community & Social Services department is responsible for creating a strong social infrastructure by providing support to families and individuals in need in order to promote their self reliance and quality of life, in collaboration with community partners. This includes providing financial assistance, housing, childcare, employment, personal care and referral.
You are responsible for providing administrative support to community and social services (CSS) programs and services, including, but not limited to: data entry, filing/records management, reception and liaison with clients; providing customer services to clients; printing and releasing cheques and/or replacement documents to clients; and contributing to the overall improvement of service delivery.
EDUCATION AND EXPERIENCE
Completion of Grade 12
Minimum of 2 years of experience in a customer service, clerical or administrative, or social services environment
KNOWLEDGE
- Office/clerical and reception procedures
- Services and programs offered in the CSS Centres as well as community agencies
- Corporate computer software/applications including MS Office Suites (Excel, Word, PowerPoint, Outlook, etc.)
- Corporate Cash Handling Policy
- Knowledge of applicable health and safety legislation, including the rights and duties of workers.
COMPETENCIES, SKILLS AND ABILITIES
- Access, search and maintain databases
- Communicate effectively with community representatives, clients and staff
- Maintain composure and good judgment under stressful and high-pressure situations
- Work independently with minimum supervision
- Flexible and adaptable
- Effective interpersonal skills
- Effective organizational skills
- Aware and sensitive to the special needs of Social Services clients
- Demonstrate commitment to client/customer services
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Successful applicants meeting the employer's qualification standard will be placed on the permanent and/or temporary eligibility list in order of seniority
- The permanent eligibility list will be utilized to fill permanent full time continuous vacancies from the closing date of the competition until the opening date of the next competition
- The temporary eligibility list will be utilized to fill full time temporary vacancies for up to one year from the closing date of this competition
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
CSS Administrative Support Clerk
City Of Ottawa
Ottawa - 7.94kmAdministrative Jobs Full-time
56,634.76 - 66,266.20
Learn More
Registered Practical Nurse, Inclusive Recreation (Part-time) Part-time Job
Medical & Healthcare OttawaJob Details
Application Close: 08/06/2025
JOB SUMMARY
Parks, Recreation & Cultural Services is responsible for the day-to-day operation of facilities and service delivery for recreation venues and programs, parks & recreation policies, and programs for cultural services. Ensures the operations, processes and services are customer-centric and efficient. The units deliver community recreation programs through geographically aligned areas across the City, aquatic, sport and physical activity programming for all ages, as well as programming to address the needs of individuals with disabilities and population segments who may experience barriers to access recreation services.
You are responsible for all aspects of nursing care required by participants in any one of the Inclusive Recreation programs or regular recreation programs (Spirit, Variety EAST, etc.).
EDUCATION AND EXPERIENCE
Completion of 4 year B.Sc.N. degree or 2-3 year RN diploma or RPN diploma and proof of current license required and also Member of the Ontario College of Nurses
Minimum of 3-5 years of related experience in Special Needs/Pediatric/Rehab/Community with current technical/practical nursing skills
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Standard nursing practices
- Legislation protecting special needs client, populations
- Client care
- Health and Safety legislation, policies and procedures
- City of Ottawa and Parks & Recreation Policies and Procedures
COMPETENCIES, SKILLS AND ABILITIES
- Specialized technical/medical interventions
- Creative
- Sound judgement
- Leadership skills
- Reliable
- Dependable
- Flexible
- Good Clinical skills
WHAT YOU NEED TO KNOW
- Language Requirement: Various language requirements, locations may require English only, French only OR Bilingual competencies. Some positions require English oral, reading, and writing. Some positions required French oral, reading and writing.
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Note: Under the age of 18, requires a Criminal Record and Judicial Matters check in place of the Vulnerable Sector Check.; Police record checks completed by a third-party company will not be accepted.
- Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Registered Practical Nurse, Inclusive Recreation (Part-time)
City Of Ottawa
Ottawa - 7.94kmMedical & Healthcare Part-time
33.51 - 44.90
Learn More