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1168 Jobs Found

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Montréal
Job Details

As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around new accounts, transfers, trading, and products and services, and be a proactive promoter of iTRADE’s client-focused culture by providing exceptional customer service.


 
Is this the right role for you? In this role you will:

  • Assist with client inquiries while delivering memorable service
  • Use discretion and problem solving to own the client experience
  • Provide personalized solutions by recognizing value add solutions
  • Facilitate a culture of passion, accountability, and collaboration by being an active member of your team


Do you have the requirements to succeed in this role? We'd love to work with you if you have:

  • Fluency in both English and French
  • A broad knowledge of investment products and procedures relating to securities settlement
  • The ability to work in a fast-paced environment with volumes dictated by market trends, client demands, and seasonal peaks
  • Strong written and verbal communication skills
  • The ability to utilize time-management and prioritization skills
  • A positive attitude and excitement regarding learning new tasks and skills in order to keep up with changing environments/duties


While not essential, it would be an asset if you have:  

  • Completed the Canadian Securities (CSC) and Conduct and Practices Handbook (CPH)
  • Completed a post-secondary education in Commerce/Business, or Financial Planning
  • Prior work experience in a brokerage or Contact Centre
  • Knowledge of the Financial Services Industry

 

What's in it for you?

  • Competitive pay
  • The opportunity to gain valuable industry knowledge and expeirence
  • The opportunity to advance your career through other roles within Wealth Management and Scotiabank
  • A workplace culture built around inclusion, diversity, and potential
  • The opportunity to participate in a customized and comprehensive training program

 

Employment Details:

 

We value employee training and development. We provide comprehensive training for all successful candidates.

Training takes place Monday-Friday from 9am – 5pm and includes a 4-week onboarding training for all hires and an additional 7 week training for successful individuals who require support to complete their licensing (CSC, CPH) courses. 

 

Work Hours


The Scotia iTRADE Contact Centre is open 8am-8pm Monday to Friday. Due to the nature of a contact centre environment, flexibility to work evening shifts is required.


 

Why Scotia iTRADE?

 

Scotia iTRADE is a top Canadian brokerage committed to helping investors achieve their goals through exceptional service, unique educational tools and resources, and a personalized digital experience. Joining our Contact Centre means working in a fast-paced and rewarding environment, supporting our clients through inbound and outbound calls. Our focus on training and professional development will support you as you build your career with Scotiabank. 


Scotiabank is committed to providing an inclusive, diverse, and accepting environment for all employees. Diverse backgrounds and experiences are what make us better as a whole.   If you need specific accommodations during the hiring process let us know and we will work with you.

Customer Service Representative

Scotiabank
Montréal - 167.27km
  Customer Service Full-time
As a Customer Service Representative, you are the primary point of contact for our clients. As an ambassador for Scotia iTRADE, you will assist our clients with inquiries around ne...
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Mar 20th, 2024 at 14:09

Sales Development Representative Full-time Job

Acadium

Sales & Retail   Ottawa
Job Details

Are you a motivated and results-driven individual with a passion for sales? We are actively seeking a Sales Development Representative to become a vital part of our dynamic team, driving sales growth and fostering lasting relationships with our valued clients.

 

What We Value:

 

  • Integrity - Be trustworthy in your actions
  • Care - Treat your teammates and our community as you would want to be treated
  • Curiosity - Ask questions. Always state your assumptions
  • Tenacity - Persevere when times are tough
  • Discipline - Be consistent in your actions
  • Ambition - Aspire to become better every day
  • Service -Serve your community to the best of your abilities.

 

Key Responsibilities:

 

  • Responsible for executing all inbound sales opportunities.
  • Responsible for researching and prospecting new outbound sales opportunities.
  • Help us refine our process - we're all responsible for building the best possible version of our sales team
  • Onboard new businesses to the Acadium platform
  • Capture and share customer feedback to help us constantly improve our product
  • Work towards monthly inbound sales targets
  • Research and suggest new opportunities for sales growth
  • Work with the team on rolling out new features by engaging in strategy meetings, and providing clear and thoughtful feedback

 

Qualifications:

 

  • Two+ years experience in other business development-type roles
  • Proven track record of successfully achieving sales targets and driving rapid growth
  • Excellent communication skills, both oral and written
  • Solid work ethic and an ability to work autonomously
  • Ability to build rapport and establish trust with clients

Sales Development Representative

Acadium
Ottawa - 7.94km
  Sales & Retail Full-time
Are you a motivated and results-driven individual with a passion for sales? We are actively seeking a Sales Development Representative to become a vital part of our dynamic team, d...
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Mar 18th, 2024 at 15:47

Human Resources Data Advisor Temporary Job

Air Canada

Human Resources   Dorval
Job Details

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.

We are looking for a dynamic individual to join and work within the HR Data team which is responsible for recommending and implementing solutions to HR business challenges. Reporting to the Manager, HR Data Requirements, this individual interfaces with business groups to identify and prioritize business requirements for HR.

Accountabilities (Responsibilities): 

  • Assess, coordinate and develop business requirements for new HR System development in accordance with business needs and timelines. Areas of support within HR include Benefits, HR Core, Compensation, Pensions, Training etc. 
  • Work with appropriate stakeholders to proactively identify and evaluate their business requirements and identify impacts associated with business decisions 
  • Facilitate process review and improvement initiatives
  • Manage timelines and coordinate solutions with other members of HR Data Team
  • Ensure business resolutions and impacts are communicated to impacted stakeholders ensuring smooth and successful transition of changes
  • Solicit and consolidate input from relevant stakeholders within the HR department and other areas of the business

Qualifications

  • A relevant University degree/technical certification, and/or relevant experience commensurate to the role 
  • 3-5 years of HR business facing experience preferably in a large organization.
  • Product management experience is preferred. 
  • Project management experience is preferred.
  • Excellent communication skills and ability to build positive relationships with colleagues, the management team, internal clients and 3rd party providers
  • Exceptional analytical, organizational and communication skills 
  • Proficiency with Oracle HRIS application and knowledge of multiple functionalities 
  • Capability to apply attention to detail, and ability to effectively manage time and competing priorities 
  • Ability to work effectively under pressure and in rapidly changing environments or uncertain conditions 

Conditions of Employment:

  • Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.

Linguistic Requirements

Based on equal qualifications, preference will be given to bilingual candidates.

Human Resources Data Advisor

Air Canada
Dorval - 154.28km
  Human Resources Temporary
Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and v...
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Mar 18th, 2024 at 10:23

Customer Service Assistant Full-time Job

City Of Ottawa

Customer Service   Ottawa
Job Details

JOB SUMMARY

Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse communities, delivered through a range of vehicles and reflecting a citizen-centred approach.

You provide customer service to the library customers in-person, roving the branch, telephone/switchboard and/or through electronic/web chats. You provide assistance with membership services, and support materials and cash handling activities.

Work is performed within the context of the policies and framework of the Library corporate culture as embodied in the Mission Statement, Core Values, Customer Experience Guidelines and the Canadian Federation of Library Associationn position statements on Intellectual Freedom and Diversity and Inclusion, with particular emphasis on providing customer service excellence.

EDUCATION AND EXPERIENCE

Completion of Grade 12

Minimum of 1 year of library or customer service experience

KNOWLEDGE

  • Knowledge of customer service techniques and protocols
  • Knowledge and experience with computers, Microsoft Office applications and other equipment including electronic devices
  • Experience with integrated library systems
  • Methods and techniques for sorting and shelving library materials according to alphabetical, Dewey Decimal or other prescribed sequence and procedures
  • Library circulation procedures and practices
  • Methods and techniques for handling cash
  • Methods and techniques of responding to inquiries and resolving patron complaints
  • General knowledge of Ottawa Public Library policies and procedures
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers

COMPETENCIES, SKILLS AND ABILITIES

  • Customer service orientation, including the use of tact, discretion and confidentiality
  • Effective verbal and written communications and interpersonal skills
  • Reasonable judgment in a professional setting
  • Effectively apply technology to library services and programs
  • To carry out a range of circulation activities, including registration, collecting fees
  • Ability to respond effectively to a range of library service inquiries and resolve complaints
  • Ability to perform routine manual or clerical tasks and manoeuvre book carts and lift boxes up to 40 pounds
  • Ability to handle and account for cash and to prepare bank deposits
  • Strong interpersonal skills, ability to deal with the public and handle problems as they arise
  • Perform multiple tasks concurrently
  • Ability to work effectively independently and as a team member
  • Attention to detail.
  • Sound problem solving
  • Efficient time management
  • Flexibility, ability to adjust priorities
  • Strongly committed to quality customer service
  • Strong listening/comprehension skills

 WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing required. English: oral, reading, writing required. Candidates who do not meet language requirements will be required to participate in training.  
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the Ottawa Public Library's satisfaction.; Police record checks completed by a third-party company will not be accepted.
  • Additional vacancies may occur during the competition process. 
  • Alternative educational credentials combined with job-related experience, demonstrated performance, and ability may be considered in lieu of stated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Customer Service Assistant

City Of Ottawa
Ottawa - 7.94km
  Customer Service Full-time
  29.74  -  34.80
JOB SUMMARY Ottawa Public Library (OPL) provides accessible, innovative library and information services throughout the City of Ottawa, that meet the unique needs of diverse commun...
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Mar 15th, 2024 at 18:36

Spare Driver Full-time Job

Canadian Pacific Railway

Transportation & Logistics   Montréal
Job Details

PURPOSE OF THE POSITION:

As a Driver - Car Compound there are three main functions you will perform to support the St. Luc Auto Compound, as well as other related duties as required.

 

POSITION ACCOUNTABILITIES:

  • Ensure all work cards are identified to driver number
  • Conduct visual inspection of assigned vehicle and ensure the vehicle is properly stocked for the days work
  • Load and unload railcars on designated tracks, and within designated parking zones
  • Pick up team members and continue to unload railcars on the track until all railcars are empty
  • Maintain work instruction generated by Supervisor
  • Work in accordance with team members to opens railcar doors and install bridge-plates between railcars
  • Unchain bi-level and tri-level railcars on the track
  • Other related duties as required

 

POSITION REQUIREMENTS:

  • Must possess a High School Diploma or GED equivalent
  • Must posses a Class 5 drivers license
  • Must possess advanced reading and writing skills, including the ability to follow more advanced written instruction and/or training in skills such as driving
  • Must be bilingual (French & English)
  • Must have precise use of hands and hand-eye coordination

 

WHAT CPKC HAS TO OFFER:

  • Flexible and competitive benefits package
  • Competitive company pension plan
  • Employee Share Purchase Plan
  • Annual Fitness Subsidy
  • Part-time Studies Program

 

ADDITIONAL INFORMATION:

As an employer with North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

 

Medical Requirements:
Operating safely is a core foundation of CPKC. Our commitment is to protect our people, customers, communities in which we operate, the environment and our assets. We are also committed to a healthy and safe workplace. CPKC’s Alcohol and Drug Policy and Procedures (“Policy and Procedures”) support these commitments.   All new hires for a safety sensitive. position will be required to complete a pre-employment medical that includes a physical, vision, hearing, alcohol, and drug audit assessment. Pre-employment qualification drug test(s) are also required. This includes candidates participating in the Trainee Program who will also be required to pass a drug test during the training process before receiving final qualification for the position.

 

Background Investigation:

The successful candidate will need to successfully complete the following clearances:       

  • Criminal history check
  • Education verification

 

CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including women, Black, Indigenous, People of Colour (BIPOC), members of the LGBTQ+ community, and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA)”. 

Spare Driver

Canadian Pacific Railway
Montréal - 167.27km
  Transportation & Logistics Full-time
PURPOSE OF THE POSITION: As a Driver - Car Compound there are three main functions you will perform to support the St. Luc Auto Compound, as well as other related duties as require...
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Mar 14th, 2024 at 13:59

Route Sales Representative Full-time Job

PepsiCo

Sales & Retail   Nepean
Job Details

As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You will be responsible for developing and sustaining a growing snack foods business to an assigned group of retail customers, for example, grocery, gas and convenience stores.

What you can expect from us:

  • Competitive Compensation
  • A flexible working environment that promotes a healthy work-life balance
  • A dynamic and inclusive culture that promotes you to bring your whole-self to work
  • A supportive team that will encourage your professional growth and development
  • An opportunity to be meaningful and impactful within your work and projects
  • An opportunity to give back to the community with our Always on Volunteer 360 Program
  • An organization that aims to use their scale, reach and expertise to build a more sustainable world

Responsibilities

  • Identifying changing customer needs through a constant review of the highest selling products
  • Frequent communication with store managers
  • Developing all assigned accounts relative to sales volume, market share, product distribution, space allocation and customer service objectives
  • Selling and executing national and local promotions, soliciting placement of incremental marketing equipment, displays, racks and selling product inventory for customer volume demands
  • Managing inventory to ensure balanced accounts and fresh products for customers
  • Executing hands on activities: managing product placement on shelves, increasing shelf facings and racks, handling carton returns, inventory movement and cleaning shelving and racks

Qualifications

  • High School diploma required, University/College education is an asset
  • Valid full G driver’s license or class 5 driver’s license
  • A car or reliable, consistent access to a car and a clear/clean driving record
  • Scheduling flexibility: work schedule can vary (weekends/holidays included)
  • Previous sales experience with a consumer-packaged goods or retail organization preferred
  • Outstanding organizational skills (able to handle multiple priorities, problem solve, meet targets
  • Great with people and excellent communication skills

 

$965 / week + Commission 

#PFCSales

Route Sales Representative

PepsiCo
Nepean
  Sales & Retail Full-time
As a Route Sales Representative, there are two main accountabilities: (1) selling and developing the business and (2) servicing customers through delivery and merchandising. You wi...
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Mar 14th, 2024 at 13:43

Customer Service Representative Full-time Job

Scotiabank

Customer Service   Kanata
Job Details

As a Customer Experience Associate/ Hazeldean/ Permanent/ Part-time 18.75h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals.

 

Our Customer Experience Associates are people-centric and  connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer’s journey by:

 

  • Taking a proactive approach to discovering our customer’s needs and listening to understand what they are asking for
  • Processing day to day transactions
  • Nurturing rich, long-standing relationships
  • Contributing to the Branch’s targets by identifying and fulfilling simple sales opportunities
  • Being a technology expert and sharing your knowledge by introducing clients to our mobile banking applications and assisting them to better manage their banking needs

 

Is this role right for you?  In this role you will:

 

  • Build strong customer relationships and deliver excellent customer service
  • Uncover and solve customers’ needs
  • Explain complicated concepts simply
  • Demonstrate success in a target-based performance environment, as well as contribute positively to a team-oriented work environment
  • Demonstrate an eagerness to learn and determination to succeed

 

Do you have the skills that will enable you to succeed in this role? – We’d love to work with you if you:

 

  • Have proven customer service skills through work or community involvement
  • Are willing to assist in a professional, friendly and efficient manner
  • Are available to work a flexible schedule
  • Are comfortable in simple sales situations
  • Have strong technical skills and the ability to promote digital and self-service banking options to our customers

 

What’s in it for you?

 

  • The opportunity to join a forward-thinking organization surrounded by a collaborative team of innovative thinkers
  • A rewarding career path with diverse opportunities for professional development
  • Internal training to support your career growth and enhance your skills
  • An organization committed to making a difference in our communities – for you and our customers
  • You can expect to be recognized and rewarded for high-performance. You’ll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development.
  • A competitive compensation and benefits package

Customer Service Representative

Scotiabank
Kanata - 16.26km
  Customer Service Full-time
As a Customer Experience Associate/ Hazeldean/ Permanent/ Part-time 18.75h, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers...
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Mar 13th, 2024 at 12:35

Call/Chat Customer Service Representative Full-time Job

TELUS International Inc

Customer Service   Montréal
Job Details

A Technical Customer Service Representative is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them succeed in their business. Merchant’s first entry point into Support is through our AI powered help center, with the more complicated and human conversations routed to our Technical Customer Service Representatives where they will be responsible for ensuring merchants get the answers they need while upholding a high standard of customer service during each interaction. Comprehensive paid training is provided to all representatives and the level of support they provide to customers becomes more diversified as they become more comfortable with the skills attained through in-class and on-the-job learning. 

 

Note:This full-time position is a work-from-site opportunity. All candidates must be able and willing to commute to and work from our site located in Montreal, Canada. Remote opportunities are not available.

 

Specific Responsibilities May Include:

  • Deliver timely and complete customer solutions to our merchants via various channels (chat, email, phone), ensuring they receive quality resolutions with the utmost care and attention for the following type of transactions;

    • Account Recovery

    • Theme Selection and Customization

    • Domain Registration and Management

    • Plan Selection, Upgrade and Cancellations

    • Online Store  Status Management

  • Troubleshoot technical issues while providing clear guidance and an engaging customer service experience to merchants via various channels to quickly resolve issues and help them grow their business

  • Provide continuous feedback on our help documentation and actively participate in auditing processes, by using, reviewing, and publishing content in a knowledge centered service (KCS) model

  • Contribute to the continuous improvement of our knowledge base, maintaining up-to-date and user-friendly resources which will ultimately benefit our Merchants

  • Describe solutions in simple terms that merchants of all technical abilities can understand

  • Demonstrate flexibility and adaptability by working on different teams based on the needs of our users (merchants, partners, and buyers) and our organization

  • Embrace changing roles and responsibilities to provide support where it is most needed

  • Stay updated on our evolving product and support offerings, services, and the latest tech, continuously expanding your expertise to efficiently assist Merchants and recommend new features that can enhance their business

  • Ad hoc duties as assigned

 

Required Experience, Skills & Competencies:

  • Six months to 1 year experience within a call center environment in a technical support capacity. 1-2 years experience preferred or demonstrated 

  • Minimum of 1-2 years experience in an interactive customer service position

  • Fluent in English (C1 level: read, write and speak)

  • Excellent communication skills, particularly in writing with a typing speed of at least 30 WPM 

  • Able to troubleshoot technical issues with minimal guidance while maintaining high quality customer service standards

  • Familiarity working with and adapting to new technologies

  • Experience in managing relationships with internal or external stakeholders, customers, clients, or other relevant parties. This is not limited to customer service roles

  • Experience with leading conversations, providing guidance and direction to solve problems and guide customers towards appropriate solutions while showcasing empathy and understanding

  • Ability to approach problem-solving with creativity and curiosity, seeking unique ways to address challenges while building rapport with customers

  • Possess strong critical thinking skills to evaluate the accuracy of information and determine if it requires updates or edits

  • Proven ability to resolve problems efficiently, identifying issues, searching for existing solutions, and documenting new ones as required

  • Ability to interact with customers and co-workers from diverse backgrounds, demonstrating cultural sensitivity and awareness of customs, traditions, and communication styles to provide inclusive and personalized support

  • Strong desire to learn and work with AI tools and new technologies

  • Ability to take initiative and execute plans quickly with general supervision

  • Demonstrate a genuine passion for learning, waking up each day excited to acquire new knowledge

  • Ability to adapt quickly and embrace change

  • Ability to pass a background check which may include federal fingerprinting and security clearance

  • The flexibility to work any shift assigned, including training shifts, between the hours of operations of 5:00 am to 12:00 am ET, Monday through Sunday. Shifts will be full-time, so weekend and evening availability is required

 

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

  • We passionately put our customers and communities first

  • We embrace changes and innovate courageously

  • We grow together through spirited teamwork

 

 

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Call/Chat Customer Service Representative

TELUS International Inc
Montréal - 167.27km
  Customer Service Full-time
A Technical Customer Service Representative is responsible for ensuring our users (merchants, partners, and buyers) receive timely, complete, and engaging solutions to help them su...
Learn More
Mar 13th, 2024 at 12:26

Reporter Full-time Job

Rogers

Marketing & Communication   Montréal
Job Details

CityNews is seeking Indigenous journalists* to join an all-Indigenous news team spanning the country. Be part of an Indigenous-led team charting its own path and building something great!  

 

Working in our television newsrooms, you will bring an Indigenous lens to reporting on all local issues and topics, as well as focusing on storytelling related to Indigenous communities and peoples.  

 

 Up for the challenge? If so, consider the following opportunity…  

 

*To be part of this team, you must be a member of one or more of the following three groups of Indigenous peoples: First Nations (status and non-status), Métis or Inuit.

 

 

Indigenous Journalist - CityNews  

   

What you will do/Your purpose…  

 

  • Generate story ideas and produce television news content for our newscasts and all-news streaming channels. 

  • Establish and/or maintain relationships with Indigenous communities and their peoples to find and tell stories that are important to those communities. 

  • Respond to local breaking news of all kinds, quickly and accurately. 

  • Work with local producers and editors, as well as other team members, to help produce episodes of the new CityNews prime time news specials.  

 

    

What you will bring…   

 

  • A passion for news and visual storytelling - understanding what makes a great story and knowing how to tell it. 

  • A keen interest in local news of all kinds, including spot news and breaking news. 

  • Strong experience in reporting on Indigenous issues and communities.  

  • A self-starter, willing to lead with curiosity and initiative. 

  • Ability to multi-task and deliver for multiple, daily online and broadcast deadlines.  

  • Willingness to work evenings and weekends (as required).  

  • Valid driver’s licence and clean driving record required.  

  

Here’s what you can expect in return…  

 

  • A competitive salary and benefits which include access to our Employee Share Accumulation Program, Retirement Benefits, and a variety of other perks, including 50% off Rogers services and Blue Jays tickets.  

  • A company that is committed to the collective journey towards truth and reconciliation in meaningful ways, in partnership with Indigenous Peoples. Rogers Sports & Media has multi-platform potential to support the reclamation of language, history, and culture in support of individuality and authenticity. We are committed to partnership with Indigenous communities and our Indigenous team members on the collective journey of truth and reconciliation. Our news content will provide coverage of and information on issues of concern to Indigenous People and all Canadians including the history and legacy of residential schools and the reconciliation process. Our sport platforms will continue to highlight achievements and stories of Indigenous athletes. Our business platforms will continue to give Indigenous business owners greater opportunity. Learn more about our journey here. 

 

   

Additional supports for our Indigenous employees include, but are not limited to:  

 

  • Access to a formal Employee Family Assistance Plan   

  • Tax exemptions for First Nations living or working on reserve   

  • Traditional Indigenous Practice Leave   

  • A company that is part of the Progressive Aboriginal Relations certification program via Canadian Council for Aboriginal Business  

  • An executive leadership team that humbly supports a corporate journey toward truth & reconciliation  

  • An Indigenous Peoples Network – an internal support network for Indigenous employees and Indigenous cultural preservation  

  • Gord Downie-Chanie Wenjack Legacy Space Program   

 

 

 

Schedule: Full time
Shift: Variable
Length of Contract: Not Applicable (Regular Position)
Work Location: 1200 Av. McGill College, # 1620 (904), Montreal, QC
Travel Requirements: Up to 10%
Posting Category/Function: Broadcasting & On-Air Talent

Reporter

Rogers
Montréal - 167.27km
  Marketing & Communication Full-time
CityNews is seeking Indigenous journalists* to join an all-Indigenous news team spanning the country. Be part of an Indigenous-led team charting its own path and building something...
Learn More
Mar 13th, 2024 at 12:19

Vehicle and Equipment Technician Full-time Job

City Of Ottawa

Maintenance & Repair   Ottawa
Job Details

JOB SUMMARY

Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning; vehicle inspections and certifications; warranty monitoring; shop and specialty tool maintenance/management; maintenance of small equipment and special equipment such as fire, ambulance, ice resurfacing, turf, etc.; repair performance analysis; and Technical Services including specifying, acquiring, leasing and disposing of Municipal Fleet Vehicles.

You are responsible for performing a wide range of duties expected of a Vehicle and Equipment Technician 2, including, but not limited to, the following: conducting diagnostic inspections, performing general mechanical overhaul and repair work, and performing scheduled preventive daily maintenance inspections and repairs on vehicle system and components including, but not limited to, steering, suspension, electrical, ignition, fuel, emission control/exhaust and engine management, hydraulics, and vehicular climate control systems.  

You perform all maintenance and repairs to a wide variety of fleet vehicles systems and components including, but not limited to, vehicles powered by gas, diesel, propane or natural gas, tractors, graders, loaders, dozers, cranes, mowers, heavy vehicles (i.e. garbage trucks, zambonis, ice resurfacing equipment, etc.), and automotive associated equipment including, but not limited to, boilers and compressors.

EDUCATION AND EXPERIENCE

Completion of Truck and Coach Technician 310T apprenticeship program of 6720 hours

Minimum of 2 years of experience within a Municipal Fleet or similar truck and coach environment

CERTIFICATIONS AND LICENCES

Valid Ontario Certificate of Qualification as Truck and Coach Technician 310T
Valid Ontario Certificate of Qualification as Motorcycle Technician 310G for specific positions
TSSA Regulated Fuels Safety certificate (natural gas, propane and/or alternate fuel) for specific positions
Current Ontario Ozone Depletion Prevention (ODP) certificate card for specific positions
Valid Ontario unrestricted DZ class driver’s licence (or provincial equivalent) with no more than 6 demerit points accumulated is an asset

KNOWLEDGE

  • City policies and procedures affecting shop operations
  • Considerable knowledge of the vehicle systems and the standard practices, safety issues, materials, tools, equipment and supplies to carry out maintenance operation
  • Manual and electronic diagnostic equipment 
  • Personal computers with ability to use the Fleet Management Information System
  • Code of Conduct rules and policy
  • Collective agreement
  • Material Safety Data Sheets
  • Safe work practices of the trade including working at heights and the lifting of heavy objects
  • Knowledge of applicable health and safety legislation, including the rights and duties of workers.

COMPETENCIES, SKILLS AND ABILITIES

  • Work independently with minimal direction, and collaboratively with peers and managers as part of a maintenance repair team 
  • Ability to read, understand and interpret blueprints, wiring diagrams, service manuals, schematics, drawings, work orders and any other documents used in the maintenance operation
  • Ability make estimates of materials and time required to perform the work 
  • Ability to proceed effectively with emergency work including on the road work with limited resources to provide maximum results and timelines
  • Skill in the use of jacks, hoists, overhead cranes, lift trucks and mobile lifting devices
  • Skill in the use of high-pressure gas and electric welding equipment (Mig. Arc. Bronze, steel, aluminum) to effect repairs as authorised under the technician license
  • Possess analytical skills and be detail oriented
  • Good manual dexterity and ability to work to close tolerances 
  • Able to communicate effectively, both orally and in writing, with management, manufacturers and engineers to provide for problem solving and suggest corrections to problems found on specialized vehicles and equipment
  • Ability to provide training and explain instructions and guidelines to others effectively
  • Able to efficiently use, operate and maintain tools, precision measuring instrument, state-of-the-art automotive diagnostic and test equipment to diagnose mechanical, electrical and hydraulic malfunctions
  • Possess a work record of good attendance and job performance 
  • Possess sound judgement 
  • Use initiative to meet deadlines
  • Flexible, adaptable and able to accept constructive criticism
  • Physically fit with stamina to perform the duties of the trade (which may include working in a standing position for long time)
  • Able to work in uncomfortable or confined positions on occasion
  • Able to lift and carry heavy parts and equipment safely
  • Able to tolerate exposure to moderate amounts of noise, dust, grit, oil/grease, fumes, solvents, paints, lacquers, hot/sharp metals and surface finishing products
  • Provide own hand and air tools relating to the trade (SAE & Metric as required) according to provisions of the collective agreement 
  • Able to work a variety of scheduled shifts, including week-ends, on-call, evening and nights, as per the collective agreement
     

WHAT YOU NEED TO KNOW

  • Language Requirement: English oral, reading, writing       
  • Driver’s License Requirement:  A valid Ontario unrestricted G class driver’s license (or provincial equivalent) with no more than 6 demerit points accumulated  
  • You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • This competition is only open to candidates who have a valid 310T certificate. Applicants must provide Skills Trade Ontario Account number on CV. 
  • The City of Ottawa offers a compensation package including pension and benefits plans, boots allowance, tools allowance, and paid uniforms. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted. 

Vehicle and Equipment Technician

City Of Ottawa
Ottawa - 7.94km
  Maintenance & Repair Full-time
  73,342.88  -  85,812.48
JOB SUMMARY Fleet Maintenance & Technical Services is responsible for: scheduled, unscheduled and emergency service; seasonal overhauls; vehicle commissioning/decommissioning;...
Learn More
Mar 12th, 2024 at 12:45

Factory Labourer-Manufacturing Full-time Job

Ideal Roofing Co.Ltd

General Category   Ottawa
Job Details

Requirements:

Languages: Candidates must have knowledge of the English or French Language.
Education: Candidates need standard educational qualifications such as a secondary (high) school graduation certificate or equivalent experience

Experience: Candidates need an experience of 2-3 years
Tool and die fabrication experience: Metal cutting, forming or bending dies
Weight Handling: Up to 23 kg (50 lbs)
Own Tools/Equipment: Steel-toed safety boots

Shifts: Day, Evening, Night, Weekend, Overtime
Work Site Environment: Dusty, Noisy
Work Setting: Metal product fabrication industry, Metal products manufacturing company

 

Physical Requirements:

  • The candidate should be able to work in a fast-paced environment
  • The candidate should be able to perform repetitive tasks
  • The candidate should be physically demanding
  • The candidate should be able to pay attention to detail
  • The candidate should be able to stand for extended periods
  • The candidate should be a combination of sitting, standing and walking
  • The candidate should be able to work under pressure

Other Requirements:

  • The candidate should be able to work in a punctual way
  • The candidate should be someone who can be dependent on
  • The candidate should be able to work with an initiative
  • The candidate should be someone who can be relied on
  • The candidate should be a team player

Responsibilities:

  • The candidate should be able to sort, pack, crate and package materials and products
  • The candidate should be able to assist machine operators, assemblers and other workers
  • The candidate should be able to perform other labouring and elemental activities
  • The candidate should be able to clean machines and immediate work areas

Benefits:

  • The employees get to work in a well-known company
  • The employees get various career development opportunities
  • The employees get financial benefits as per the collective agreement
  • The employees get other benefits such as Free parking available and Learning/training paid by employer

How to apply:

If the position is fit for you and the basic requirements are fulfilled then you can now apply directly to the employer by email (along with your resume) through below mentioned details.

By email:
[email protected]

Factory Labourer-Manufacturing

Ideal Roofing Co.Ltd
Ottawa - 7.94km
  General Category Full-time
  17.74
Requirements: Languages: Candidates must have knowledge of the English or French Language. Education: Candidates need standard educational qualifications such as a secondary (high)...
Learn More
Mar 12th, 2024 at 12:27

By-law Dispatch Officer Full-time Job

City Of Ottawa

Public Service   Ottawa
Job Details

JOB SUMMARY

Operational Support and Regulatory Services is responsible for new and amended by-law implementation support, technical support and administration for various municipal programs such as Private Parking Enforcement Agency Program, Noise Exemptions, Fire Route applications and Dog in Park Designation programs, business licensing technical support, Performance Measurement & Reporting to measure progress against work plans, administrative support of the Spay/Neuter Clinic and contract renewal for municipal animal shelter services, and Dispatch, Training & Logistics for training and certification of staff, procurement, business applications and by-law dispatch services.

You work with By-law Officers, Property Standards and Zoning Officers, Special Events staff, Coordinators, Parking Control Officers, Supervisors, and the Alternate Response Officer to support enforcement and licensing services in the branch.  You are responsible for providing communication centre services by receiving, taking and prioritizing calls; maintaining radio dispatch with branch staff and liaising with external agencies (Police, NCC, MNR, Ottawa Humane Society); flagging and logging officer safety concerns when dispatching calls; assigning vehicles and equipment; processing complaints/Requests for Services (RFS); tracking location of enforcement officers; creating and updating RFS documentation/files; and testing and maintaining communication systems to support and enhance By-law Services commitment to high quality customer service, alternative response model, and balanced approach to enforcement.  

EDUCATION AND EXPERIENCE

Completion of 2 year community college diploma 

Minimum of 2 years of customer service and/or administrative experience, including at least 1 year of directly related experience in handling complaints from the public 

KNOWLEDGE

  • Dispatch/Communication Centre Techniques and services
  • City services, departments and key contacts
  • Corporate and branch software applications, including Microsoft Office Suite, VTAX, TIMS, Business Licensing System, MAP, AutoProcess, MTO software, general By-law e-mail account
  • Working knowledge of branch service delivery model and operational policies and procedures
  • MFIPPA policy and procedures
  • Alternative dispute resolution techniques
  • Working knowledge of applicable occupational health and safety legislation
  • General knowledge of corporate / departmental policies and procedures related to health and safety
     

COMPETENCIES, SKILLS AND ABILITIES

  • Demonstrated strong interpersonal, communications and customer service skills with internal and external client/contacts
  • Read, understand, interpret and explain by-laws and regulations to the general public
  • Communicate effectively and tactfully with difficult people and stressful situations, problem solve and remain calm
  • Receive and dispatch complaints and inquiry calls in a clear concise manner and make sound decisions
  • Ability to determine communication priorities and multi-task
  • Ability to write clear and concise information, and type accurately 40 wpm and maintain electronic documents on all complaints/Requests for Service (RFS) Calls
  • Flexibility and adaptability
  • Strong service attitude
  • Punctual, reliable and dependable
  • Good attendance record
  • Ability to work effectively in a team 
  • Ability to work in a shift-work environment

WHAT YOU NEED TO KNOW

  • Language Requirement: Designated Bilingual – specific level of language proficiency: French: oral, reading, writing. English: oral, reading, writing. Candidates who do not meet language requirements will be required to participate in training.   
  • Police Record Check: The successful candidate will be required to complete a Criminal Records and Judicial Matters Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction. Police record checks completed by a third-party company will not be accepted.  
  • You will initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
  • Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. 
  • Please save a copy of the job poster. Once the closing date has passed, it will no longer be available. 

 

We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

By-law Dispatch Officer

City Of Ottawa
Ottawa - 7.94km
  Public Service Full-time
  33.88  -  39.65
JOB SUMMARY Operational Support and Regulatory Services is responsible for new and amended by-law implementation support, technical support and administration for various municipal...
Learn More
Mar 11th, 2024 at 12:34

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