896 Jobs Found
Customer Service Representative Full-time Job
Customer Service MarkhamJob Details
Application Deadline:
12/29/2024
Address:
900 - 5221 Hwy 7 E
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $44,000.00
Customer Service Representative
BMO Canada
Markham - 190.09kmCustomer Service Full-time
33,850 - 44,000
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Customer Service Representative Full-time Job
Customer Service KingstonJob Details
Application Deadline:
01/05/2025
Address:
945 Gardiners Rd
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Salary:
$33,850.00 - $43,500.00
Customer Service Representative
BMO Canada
Kingston - 37.51kmCustomer Service Full-time
33,850 - 43,500
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Administration Specialist Full-time Job
Administrative Jobs OshawaJob Details
Essential Functions and Responsibilities:
- Accounts Payable processing (approx. 25% time spent):
- Verify accuracy of invoices including applicable sales taxes and communicate any discrepancies.
- Enter invoices and employee expenses into Oracle Accounts Payable System.
- Validate vendor statements and inquiries, investigates discrepancies.
- Benefits administration (approx. 25% time spent):
- process disability claims
- process changes to coverage and new additions/terminations.
- generate and make changes to monthly billing for Accident Insurance through RBC Insurance.
- communicate with division payroll administrators regarding company top-up and optional insurance payments, as well as advances and repayments to be processed under the collective agreement for disability leaves.
- communicate with union on issues if needed.
- process quarterly optional insurance lists and perform audit to ensure payroll deduction and benefit premiums are in line.
- Payroll entries (approx. 25% time spent):
- review weekly schedule provided and enter scheduled shifts into payroll
- compare daily attendance sheets against schedule and make changes accordingly
- review all entered time matched billable and non-billable hours per schedule
- ensure all premiums are added accordingly based on union rules
- Other support duties include (approx. 25% of time spent):
- WSIB claims are processed quickly and corporate/divisional procedures are followed throughout the division. Communicates with Human Resources Corporate Division with work-related injuries, as needed, and submits copies of the WSIB paperwork, to Human Resources Corporate Division.
- Responsible for checking uniform orders from other sites, and ordering as needed, as well as working with supervisors and suppliers to correct any problems. Responsible for setting up and maintaining voucher program through uniform vendor and checking/verifying invoices.
- Responsible for understanding the collective agreements and applying the appropriate sections as related to the job functions of the position.
- Responsible to remain up to date on payroll and collective agreement to remain as back-up to payroll administrators if they go off on leave.
- Work with General Manager to update procedures as needed, such as hiring procedure, Sick & Accident and WSIB procedures.
- Provide additional human resources services as required by the General Manager of the division.
QUALIFICATIONS:
- Post-secondary diploma or degree in Business, related field required.
- Minimum of 1 to 2 years of experience in payroll administration or benefits administration is an asset
- Demonstrated proficiency in computer skills, Microsoft office (Word/Excel)
- Working knowledge of the Workplace Safety and Insurance Board (WSIB)
- Must possess excellent communication (both oral and written) and people skills to work with internal and external clients.
- Handling and being exposed to sensitive and confidential information.
- Excellent planning, organizing, and project coordination skills coupled with a high attention to deal as well as the ability to meet deadlines.
- Must have a strong ability to effectively problem solve, along with the ability to work independently or as part of a team.
Administration Specialist
Securitas Canada
Oshawa - 156.67kmAdministrative Jobs Full-time
50,000
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Mobile Guard (on-call) Full-time Job
Security & Safety OttawaJob Details
We are seeking a Mobile Guard (on-call) to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services.
- Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response.
- Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.
- Prepares logs or reports as required for patrol route; writes and/or types of reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required.
- Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification.
- Carries out specific tasks and duties of a similar nature and scope as required.
- Ontario Security Guard License.
- Valid G Driver's License with a clean driving record (min 5 years).
- Availability to work rotational shifts, evenings and nights including weekends and holidays.
- Proficiency in using security equipment and technology.
- Strong communication and problem-solving skills.
- Ability to think quickly and make sound decisions in high-pressure situations.
- Ability to provide exceptional customer service.
#AF-EasternCanada
Mobile Guard (on-call)
Securitas Canada
Ottawa - 162.33kmSecurity & Safety Full-time
20
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Restaurant assistant manager Full-time Job
Management KanataJob Details
Overview
Languages
English or French
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
- Determine type of services to be offered and implement operational procedures
- Balance cash and complete balance sheets, cash reports and related forms
- Organize and maintain inventory
- Address customers' complaints or concerns
- Plan, organize, direct, control and evaluate daily operations
Supervision
- 5-10 people
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Combination of sitting, standing, walking
- Standing for extended periods
Personal suitability
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Restaurant assistant manager
Tim Hortons
Kanata - 142.27kmManagement Full-time
42,400
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Construction Site Superintendent Full-time Job
Construction Jobs OttawaJob Details
Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction trades and resolving site conflicts with schedule, coordination and design, and ensuring project quality and construction industry standards are met.
KEY DUTIES & RESPONSIBILITIES
Construction Site Management and Supervision
- Daily supervision and coordination of the interior finishing sub-trades.
- Ensure construction industry standards are met and ensure high quality control in the effort to minimize deficiencies.
- Ensure project materials and workmanship meet project design specifications and high-quality standards.
- Ensure smooth coordination of all construction related activities.
- Adhere to project schedule deliverables and critical path.
- Supervise trades / subcontractors / workers.
- Assist Project Mangers in the creation of site plans and procedures (i.e., scheduling and forecasting resources).
- Provide resolution to project issues as they arise and communicate project issues in a timely manner to Project Manager (i.e., work scheduling conflicts, work interference, errors / discrepancies / omissions in Consultant’s design drawings, project deficiencies list, poor workmanship quality, etc.).
- Coordinate and direct independent testing and inspections as required.
- Document daily job report and keep Construction Manager informed of project status.
- Other responsibilities as assigned (i.e., housekeeping, basic handyman / carpentry, etc.).
Safety
- Provide leadership and direction to safety professionals, and all other site personnel.
- Ensure trades/subcontractors / workers adhere to health and safety policies, procedures and best practices. Promote a safe work environment (i.e., site inspection, hazard assessment, toolbox safety talk, etc.).
- In the event of accident informs immediately according to Company procedure.
- Follows Company procedures to ensure safe environment, personal safety and safety of others.
KNOWLEDGE & SKILLS
- Diploma or bachelor’s degree in Construction, Engineering, Business or related field. Candidates with equivalent experience may be considered.
- Health & Safety related training applicable to construction sites including Competent Supervisor.
- Minimum 5+ years of progressive construction project management experience (i.e., commercial, industrial, residential, new construction projects, tenant improvements, interior-fit up, renovation, additions). Canadian / Ontario experience preferred.
- Understanding of construction industry standards and operations (i.e., construction specifications, building materials, methods and procedures).
- Construction project management experience in high security environment is an asset.
- Ability to read and interpret blueprints.
- Knowledge and experience working with various tools and equipment.
- Must have experience with Adobe Acrobat Pro, AutoCAD Viewer and Microsoft Office (i.e., Excel, Word, Project, Outlook).
- Intermediate mathematical skills.
- Team management, including assessing and providing feedback on job performance to sub-trades.
- Problem solving / conflict resolution and sound decision-making skills.
- Ability to visualize the entire project, anticipate issues and implement solutions in collaboration with Project Managers.
- Attention to detail, specifically quality control to minimize deficiencies in real-time.
- Time management and organizational skills to ensure project deadlines are met.
- Strong oral and written communication skills, including active listening and interpersonal skills.
- Going above and beyond attitude (strong work ethics).
- Work well in a fast pace and high-pressure environment.
- Exercise sound judgment
Licenses and/or Professional Accreditation
- N / A
Construction Site Superintendent
BGIS
Ottawa - 162.33kmConstruction Jobs Full-time
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Construction Site Superintendent Full-time Job
Construction Jobs OttawaJob Details
Construction Site Superintendent is responsible for actively managing construction projects at the site, responsible for Site EHS safety and supervision, directing construction trades and resolving site conflicts with schedule, coordination and design, and ensuring project quality and construction industry standards are met.
KEY DUTIES & RESPONSIBILITIES
Construction Site Management and Supervision
- Daily supervision and coordination of the interior finishing sub-trades.
- Ensure construction industry standards are met and ensure high quality control in the effort to minimize deficiencies.
- Ensure project materials and workmanship meet project design specifications and high-quality standards.
- Ensure smooth coordination of all construction related activities.
- Adhere to project schedule deliverables and critical path.
- Supervise trades / subcontractors / workers.
- Assist Project Mangers in the creation of site plans and procedures (i.e., scheduling and forecasting resources).
- Provide resolution to project issues as they arise and communicate project issues in a timely manner to Project Manager (i.e., work scheduling conflicts, work interference, errors / discrepancies / omissions in Consultant’s design drawings, project deficiencies list, poor workmanship quality, etc.).
- Coordinate and direct independent testing and inspections as required.
- Document daily job report and keep Construction Manager informed of project status.
- Other responsibilities as assigned (i.e., housekeeping, basic handyman / carpentry, etc.).
Safety
- Provide leadership and direction to safety professionals, and all other site personnel.
- Ensure trades/subcontractors / workers adhere to health and safety policies, procedures and best practices. Promote a safe work environment (i.e., site inspection, hazard assessment, toolbox safety talk, etc.).
- In the event of accident informs immediately according to Company procedure.
- Follows Company procedures to ensure safe environment, personal safety and safety of others.
KNOWLEDGE & SKILLS
- Diploma or bachelor’s degree in Construction, Engineering, Business or related field. Candidates with equivalent experience may be considered.
- Health & Safety related training applicable to construction sites including Competent Supervisor.
- Minimum 5+ years of progressive construction project management experience (i.e., commercial, industrial, residential, new construction projects, tenant improvements, interior-fit up, renovation, additions). Canadian / Ontario experience preferred.
- Understanding of construction industry standards and operations (i.e., construction specifications, building materials, methods and procedures).
- Construction project management experience in high security environment is an asset.
- Ability to read and interpret blueprints.
- Knowledge and experience working with various tools and equipment.
- Must have experience with Adobe Acrobat Pro, AutoCAD Viewer and Microsoft Office (i.e., Excel, Word, Project, Outlook).
- Intermediate mathematical skills.
- Team management, including assessing and providing feedback on job performance to sub-trades.
- Problem solving / conflict resolution and sound decision-making skills.
- Ability to visualize the entire project, anticipate issues and implement solutions in collaboration with Project Managers.
- Attention to detail, specifically quality control to minimize deficiencies in real-time.
- Time management and organizational skills to ensure project deadlines are met.
- Strong oral and written communication skills, including active listening and interpersonal skills.
- Going above and beyond attitude (strong work ethics).
- Work well in a fast pace and high-pressure environment.
- Exercise sound judgment
Licenses and/or Professional Accreditation
- N / A
Construction Site Superintendent
BGIS
Ottawa - 162.33kmConstruction Jobs Full-time
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Primary Care Paramedic Full-time Job
Medical & Healthcare OttawaJob Details
Application Close: 10/01/2025
JOB SUMMARY
The Operations Branch of the Ottawa Paramedic Service is responsible to deliver a paramedic service to our community.
You carry out a range of paramedic duties in keeping with performance based system design principles, including: response time standards; assessing and treating patients with respect and dignity; transporting patients to and from health care facilities; preparing and submitting reports; safely operating Paramedic Service equipment and vehicles and stocking and safeguarding of vehicles, equipment, supplies and medications; and performing other related duties or tasks as assigned.
EDUCATION AND EXPERIENCE
Completion of 2 year Primary Care Paramedic Diploma
Minimum of 2 years of related experience.
CERTIFICATIONS AND LICENCES
KNOWLEDGE
- Basic life support medical care methods, procedures, protocols and techniques
- Paramedic Service training and reporting, performance based Paramedic Service operations
- Ontario Base hospital systems, policies and procedures
- Ambulance Act and related Regulations and Standards
- Highway Traffic Act
- Ontario Ministry of Health policies, procedures, guidelines and specifications related to Ambulance operations and dispatch, base hospitals, equipment supplies, use of drugs, vehicles, base stations
- Ontario Air ambulance procedures
- Knowledge of applicable health and safety legislation, including the rights and duties of workers
COMPETENCIES, SKILLS AND ABILITIES
- Meet requirements as outlined in the Ambulance Act and associated regulations
- Integrating the use of all primary and some advanced medical knowledge, techniques and skills
- Determining treatment and care priorities and providing immediate and sustained patient care at the scene, en-route to and on arrival at the medical facility
- Exercising sound judgment in emergency situations and with respect to public relations, patient/family interaction where empathy and support must be displayed
- Safely operate Paramedic Service vehicles
- Work closely with other Paramedic Service staff to identify opportunities for improvement and participate in a coordinated approach, to meet or exceed system performance expectations
- Appropriately interact with medical facility staff, and other agencies in both routine and emergency situations
- Treat patients, co-workers and other Paramedic Service, medical and co-response staff and the public with respect and integrity
- Be able to work under pressure and make rapid appropriate decisions
- Independent, able to work effectively with minimal supervision
- Able to follow direction of Superintendent and Command Staff
- Proven track record in working effectively in emergency care environments
- Excellent interpersonal skills and ability to communicate effectively where verbal and non-verbal cues must be used
- Empathetic, caring, sound judgement, respectful, flexible, get along well with others and demonstrate leadership qualities
- Lifting ill or injured patients and associated patient care equipment
- Work varying shifts including days, nights, weekends and holidays
- Successfuly complete the required driving assessment conducted by the City of Ottawa Fleet Safety unit and the OPPAT (Ottawa Paramedic Physical Ability Test)
WHAT YOU NEED TO KNOW
- Language Requirement: English oral, reading, writing
- Police Record Check: The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa’s satisfaction.; Police record checks completed by a third-party company will not be accepted.
- You may initially be paid 95% of your starting rate of pay, in accordance with the collective agreement.
- Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.
- Applications / resumes received will be used to staff current and on-going requirements until December 31, 2025.
- Opportunities for promotion to Advanced Care Paramedic status, available to employees who meet requirements.
We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.
Primary Care Paramedic
City Of Ottawa
Ottawa - 162.33kmMedical & Healthcare Full-time
80,023.94 - 93,632.44
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Jr. Data Scientist - AI and Advanced Analytics Full-time Job
IT & Telecoms OttawaJob Details
We are seeking a Data Scientist with an academic background in advanced analytics and Artificial Intelligence to join our dynamic and growing Applied Data Analytics (ADA) team. As a Data Scientist at BGIS, you will help us build our Analytics and AI Innovation Hub in Toronto. You will play an impactful and critical role in leveraging our unmatched internal datasets with external data to drive insights, inform strategic decisions, and optimize our operations. You will also get the chance to work with more senior Data Scientists on the team along with Data Management, Data Engineer and Business Intelligence professionals.
KEY DUTIES & RESPONSIBILITIES
Analysis and Modelling
- Utilize your educational background in a quantitative field, such as computer science, mathematics, or engineering, to analyze complex datasets and develop predictive models.
- Apply your expertise in analytics to solve real-world problems, using machine learning, artificial intelligence, linear programming, generative AI, NLP/Large Language Models (LLMs) or other data science techniques.
- Design, build, and maintain robust feature engineering, data pipelines and ETL processes, ensuring data accuracy and accessibility for analysis and modeling.
- Create optimization models for strategic resource allocation and operational efficiency.
Best practices and Continuous Learning
- Showcase your aptitude for continuous learning by staying up to date with the latest advancements in data science and technology.
- Maintain a strong understanding of data warehousing, cloud technologies, and big data solutions, constantly updating and improving our data and analytics infrastructure.
Solutions and Business Strategy
- Harness your passion for problem-solving to identify opportunities for improvement and drive data-driven decisions.
- Collaborate with cross-functional teams to ensure the successful implementation of data-driven solutions.
- Demonstrate strong communication skills, effectively translating technical insights into actionable business strategies.
Communication
- Collaborate closely with data scientists and business analysts, providing them with clean, structured data outputs from your analytic work to facilitate business decision making.
KNOWLEDGE & SKILLS
- Bachelor's degree or higher in a quantitative field (Computer Science, Mathematics, Engineering, etc.).
- Work experience in data analytics, machine learning, AI, or data science is a nice to have.
- Understanding of delivering actionable insights and solutions from complex data and analytic models.
- A natural curiosity and enthusiasm for tackling challenging problems.
- Excellent communication skills with the ability to convey technical concepts to non-technical concerned parties.
- Proficiency in data manipulation and programming languages such as Python, R, or SQL.
- Familiarity with data visualization tools and techniques [Power BI, Tableau, Python libraries).
- Exposure and growing familiarity with LLMs/Generative AI and potential applications.
Jr. Data Scientist - AI and Advanced Analytics
BGIS
Ottawa - 162.33kmIT & Telecoms Full-time
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Customer Service Representative Full-time Job
Customer Service BrockvilleJob Details
Application Deadline:
12/15/2024
Address:
1 Wall Street
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve overall business objectives.
- Identifies customer needs and initiates referrals to BMO colleagues.
- Supports customer requests for banking services, including handling transactions and supporting customers who walk into the branch.
- Welcomes customers warmly and meets their banking service and transactional needs with seamless execution.
- Offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
- Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
- Contributes to meeting branch business results and the customer experience.
- Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
- Manages, loads, and reconciles cash transactions between treasury and various branch units (e.g. CRU).
- Executes routine tasks (e.g. service requests, transactions, queries, etc.) within relevant service level agreements.
- Acts as a key member of a collaborative and versatile branch and market team.
- Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
- Organizes work information to ensure accuracy and completeness.
- Takes the initiative to find creative approaches that make each customer’s experience feel personal.
- Looks for ways to contribute to the ongoing improvement of the overall branch customer experience.
- Contributes to business results and the overall experience delivered in the branch.
- May work at multiple branches based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
- Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
- Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
- Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
- Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
- Complies with legal and regulatory requirements for the jurisdiction.
- Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
- Completes standardized tasks under supervision.
- Performs initial problem solving within given rules/limits & escalates when required.
- Broader work or accountabilities may be assigned as needed.
Qualifications:
- No prior experience necessary; post-secondary degree or certification in related field of study is desirable.
- High-level knowledge of personal, commercial and partner offers, and how each can best serve customers’ individual needs.
- Confident and experienced in the use of social media, tablets, smart phones, online tools, and applications.
- Highly skilled at helping people who don’t find digital applications intuitive to gain confidence in how to use them and to understand their benefits.
- Projects a professional presence.
- Basic knowledge of specialized sales and business banking solutions to refer to specialists.
- Passionate commitment to helping customers.
- A focus on delivering a personal experience to customers.
- Resourceful self-starter with courage and confidence to approach customers.
- Readiness to collaborate and work in different capacities as part of a team.
- Strong interpersonal skills, including the ability to build rapport and connections with customers.
- An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
- Basic knowledge learned on the job.
- Verbal & written communication skills - Basic (in business environment).
- Organization skills - Basic (in business environment).
- Collaboration & team skills - Basic (in business environment).
Customer Service Representative
BMO Canada
Brockville - 106.96kmCustomer Service Full-time
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Mobile Guard Full-time Job
Security & Safety OttawaJob Details
We are seeking a full time Mobile Guard to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services.
- Provides mobile guarding services to project a security presence, which may include operating a vehicle to perform patrol, inspection, and/or incident response services; maintains radio or other communications contact with office or base to report status or incidents, or to request additional assistance or response.
- Checks for unsafe conditions, hazards, security violations, and unauthorized persons; inspects buildings, grounds and security devices; monitors and sets security devices.
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations; sets up barriers and signage, and provides direction or information to others.
- Prepares logs or reports as required for patrol route; writes and/or types of reports and/or enters information in a computer using standard grammar; inspects security control logs and takes action as required.
- Observes and reports incidents or suspicious activity to client representatives, company management, life/safety personnel or public safety authorities as appropriate for the circumstances and/or as required.
- Responds to incidents of fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the company, or through training or certification.
- Carries out specific tasks and duties of a similar nature and scope as required.
- Must have a Valid Security Guard License.
- Must have a valid G Driver's License with a clean driving record (min 5 years).
- Postsecondary education in Police Foundations, Criminology or equivalent, is an asset.
- Must be available to work rotational shifts, including weekends and holidays.
- Proficiency in using security equipment and technology.
- Strong communication and problem-solving skills.
- Ability to think quickly and make sound decisions in high-pressure situations.
- Ability to provide exceptional customer service.
Mobile Guard
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Food service supervisor Full-time Job
Tourism & Restaurants BellevilleJob Details
Overview
Languages
English
Education
- Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work site environment
- Noisy
Work setting
- Food service establishment
Responsibilities
Tasks
- Establish methods to meet work schedules
- Supervise and co-ordinate activities of staff who prepare and portion food
- Train staff in job duties, sanitation and safety procedures
- Estimate ingredient and supplies required for meal preparation
- Ensure that food and service meet quality control standards
- Maintain records of stock, repairs, sales and wastage
- Prepare and submit reports
- Establish work schedules
Additional information
Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Team player
How to apply
By email
Food service supervisor
SUBWAY
Belleville - 35.41kmTourism & Restaurants Full-time
17.65 - 19
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